Solutions Expert

In today's fast-paced world, busy clients often feel overwhelmed, not because they lack the desire for assistance, but because managing that assistance can seem like an additional burden.As a Client Solutions Specialist, your mission is to alleviate that burden. You will immerse yourself in the client's daily operations, pinpointing tasks that can be delegat…

Encora is looking for an experienced Solutions Designer to join the team in Makati, Philippines. This full-time role offers a hybrid work setup, combining remote work with in-office collaboration. Role overview This position centers on developing and delivering new products and services, as well as improving current offerings. The Solutions Designer will lead a product design and development team, encouraging a collaborative and innovative work environment. What you will do Lead the creation and implementation of product solutions that fit customer needs and reflect current market trends. Oversee product design and development, establishing strategies that help the team work effectively. Work closely with cross-functional groups, such as engineering, marketing, and quality assurance, to ensure projects run smoothly. Use customer feedback and data analytics to guide product development and enhance user experience. Prepare product specifications and user stories, and design user-friendly mock-ups and wireframes. Requirements More than 4 years of experience in solutions design or a related field. Experience managing product design and development teams. This position is based in Makati and follows a hybrid work model.

Join our dynamic team at Apac Talent Attraction as a TestMarco specialist. In this pivotal role, you will be instrumental in developing and executing innovative testing solutions that enhance our product offerings. We are looking for passionate individuals who thrive in a fast-paced environment and are eager to make a significant impact.

ISTA Solutions, a leading outsourcing and offshoring company, is actively seeking AMBITIOUS ACCOUNTING PROFESSIONALS to become a part of our rapidly growing team. As a valued member of our organization, you will collaborate with highly skilled professionals who prioritize employee satisfaction and a healthy work-life balance. At ISTA Solutions, we take pride in fostering a culture that emphasizes long-term success and continuous learning. If you are a team player eager to contribute to our mission, we want to hear from you!Key Responsibilities: Manage the processing of invoices and payments efficiently Review and approve transactions, ensuring accuracy in General Ledger (GL) codes Engage with clients to resolve any inquiries or issues related to invoices Qualifications: Bachelor's degree in Accounting or a related discipline Strong attention to detail and exceptional organizational skills Proficient verbal and written communication skills in English Able to prioritize tasks and handle multiple responsibilities in a fast-paced environment Excellent problem-solving abilities with the capacity to work independently and collaboratively Willingness to work onsite in MAKATI or MANDALUYONG Must be amenable to working night shifts Benefits:What We Offer: Attractive salary and comprehensive benefits package Health Insurance with coverage for dependents* 10% night differential pay Attendance bonuses Generous paid time off Convertible cash leave credits Regular performance appraisals Focus on achieving work-life balance Opportunities for career growth and skill development Our Commitment: Promoting a strong culture and values-driven leadership Creating opportunities for learning and growth at all career stages Encouraging continuous learning and innovation Fostering an inclusive environment where everyone can thrive

Join ISTA Solutions, a leading outsourcing and offshoring firm, as a Healthcare Customer Service Associate. We are expanding rapidly and looking for individuals who thrive in a collaborative environment. You will work alongside a dedicated team committed to employee satisfaction and a healthy work-life balance. Our culture emphasizes long-term success and continuous learning. If you are a proactive team player excited to make an impact, we want you!Key Responsibilities:Deliver exceptional customer support via various communication channels (phone, email, chat).Address and resolve customer inquiries to enhance satisfaction with our healthcare products and services.Collaborate with internal teams to solve complex issues efficiently.Maintain detailed records of customer interactions and feedback to improve service quality.

Role Overview Canva is looking for a Senior Knowledge Management Expert to strengthen customer service operations in Makati. This role focuses on building and refining knowledge management strategies that help customer service representatives find accurate information quickly and easily. What You Will Do Work closely with cross-functional teams to identify information needs and gaps. Develop and implement processes that keep knowledge resources current and accessible. Support customer service staff by making sure they have the tools and information required to assist users effectively. Location This position is based in Makati.

Welcome to the ISTA Employee Referral Program! This opportunity is exclusively for current ISTA Solutions employees. Please refrain from applying if you are not a member of the ISTA Solutions team.Instructions for ISTA Solutions Employees: Complete the referral form with your candidate's details after clicking apply. You may encounter an error if your referral's email address is already registered in our system. There's no need to inform the ISTA Recruitment Team once you've successfully submitted a candidate's profile. Current Opportunities: Accounts Payable Specialist Medical Billing Specialist Email and Voice Customer Service Representative Appointment Setter Customer Service Representative Healthcare Customer Service Representative (Authorizations) ... and more! For a complete list of open positions, please visit our jobs page - ISTA - Current Openings (workable.com) What We Offer: Attractive salary and comprehensive benefits Health Insurance covering dependents at no extra cost* 10% night shift differential Attendance bonus Paid time off Cash convertible leave credits Regular performance appraisals Focus on maintaining work-life balance Opportunities for career growth and skill enhancement Our Commitment: A robust culture driven by strong values and leadership Opportunities for continuous learning and development at every career stage Encouragement of innovation and inclusivity

Join our dynamic Associates Team at Lendi Group, where you will play a crucial role in transforming the lending landscape. As a Sales Associate, you will engage clients directly, providing them with customized lending solutions tailored to their needs.Your responsibilities will include responding to inbound customer inquiries and proactively reaching out to potential clients. By leveraging the innovative Lendi Platform, you'll facilitate smooth sales processes that ensure exceptional customer experiences.Be part of our mission to revolutionize the lending industry and significantly impact people's lives.Provide exceptional customer service, addressing concerns with professionalism and courtesy.Regularly exceed daily, weekly, and monthly sales targets.Initiate outbound calls to potential business clients, arranging appointments for Australian businesses.Convert both inbound and outbound leads into qualified appointments for our brokers.Follow call scripts and sales procedures to guarantee consistent and effective communication.Engage prospects through phone conversations, discussing their lending needs.Identify opportunities for customers to refinance current loans or obtain financing for new investments.Utilize your sales and relationship-building skills to encourage clients to interact with our online platform prior to their appointment, facilitating document submission and essential information gathering for their broker.Accurately document all call details in the designated system.

Join SAVii: Driving Change & Transforming Lives! About SAViiFounded in 2017, SAVii is on a mission to transform the employee wellness framework across emerging markets, including the Philippines and India. As pioneers in salary-linked wellness services, we equip HR professionals with tools to enhance their teams' financial wellness and overall quality of life. If you are passionate about making a significant difference, we want you on our team! Our Culture: Empowering You to ThriveAt SAVii, our people are our greatest asset. We celebrate individual strengths and foster a collaborative environment where every opinion is valued. As a remote-first organization, we provide the flexibility you need to excel in your career while maintaining a healthy work-life balance. We are committed to continuous growth and innovation, encouraging our team members to embrace challenges and learn from every experience. With a focus on diversity and inclusion, we believe that our collective backgrounds and talents contribute to our success. Join us as we strive to make a meaningful impact every day! Position OverviewThe Marketing Operations Manager will oversee the daily operational activities of the marketing department. This role is crucial for ensuring the effective coordination of marketing campaigns, optimizing resource allocation, and implementing processes that facilitate seamless execution, tracking, and reporting throughout the department.

ISTA Solutions, a leading outsourcing and offshoring company, is actively seeking a skilled Financial Auditor to enhance our dynamic team. In this role, you will collaborate with a highly proficient group of professionals dedicated to fostering employee satisfaction and promoting a balanced work-life dynamic. At ISTA Solutions, we are committed to creating an environment that emphasizes long-term growth and continuous learning. We invite you to join us as we strive toward our mission!Key Responsibilities:Conduct regular audits of medical and healthcare-related bills against benefits platform records.Identify and rectify discrepancies such as payments made to ineligible or terminated employees, inaccurate charges, and mismatched enrollment data.Reconcile billing data and ensure the accuracy of charges.Clearly document findings using standardized templates and processes.Safely upload audit results and reports to a secure shared file system.Work collaboratively with internal teams to enhance and streamline reconciliation workflows.Monitor and report trends or recurring issues that could affect client costs or operations.Maintain confidentiality and ensure the security of sensitive healthcare and employee data.

About Wing AIWing AI is a cutting-edge technology talent platform dedicated to assisting businesses in scaling through high-quality global talent and AI-driven support. We handle the entire talent lifecycle, from sourcing and onboarding to training and performance management, allowing companies to concentrate on their core operations.With the trust of thousands of teams globally, Wing AI merges human expertise with intelligent systems to provide quick, dependable, and scalable solutions for contemporary businesses.Role OverviewWe are seeking a Corporate Trainer who will be responsible for designing, implementing, and continuously enhancing learning and development programs tailored for Wing AI’s internal teams. This pivotal role will contribute significantly to cultivating a high-performance culture by empowering employees and leaders with the essential skills, knowledge, and behaviors necessary to thrive in a rapidly growing, AI-driven environment.In collaboration with HR and business leaders, you will identify skill gaps, create focused training initiatives, and drive learning strategies that bolster performance, engagement, and succession planning.

Key ResponsibilitiesOversee the management of multiple teams and clients throughout the entire Salesforce CRM development lifecycle, including implementation and quality assurance.Employ structured analytical thinking to swiftly adapt to changes in organizational policies, processes, and business priorities, drawing on substantial experience in business operations.Craft systems strategy, define requirements, design, prototype, and test customized technology solutions while supporting system implementation efforts.Engage with onshore stakeholders to grasp requirements, propose design modifications, communicate daily progress, and manage stakeholder relationships and escalations.Conduct business analysis to track and enhance performance metrics and profitability.Exhibit strong leadership qualities, inspiring team members through exemplary conduct.Lead, mentor, coach, and motivate team members to achieve their highest performance levels and enhance their career trajectories.Assist in the formulation and execution of talent acquisition, development, and retention strategies.Ensure high-quality project delivery of engagements led by you.Support practice development initiatives, including knowledge management, service standardization, and development of points of view.Possess a solid understanding of general project management principles.