About the job
Join Amartha as an Area Manager and take charge of overseeing the comprehensive management and monitoring of our branch offices in the Malang region. Your role will encompass:
- Ensuring that all branch KPIs within the area are met effectively, including:
- Driving the growth of portfolio quality and quantity aligned with Amartha's strategic goals.
- Overseeing recruitment processes, partner service delivery, and guidance to ensure adherence to SOPs.
- Managing strategies, operations, and processes across all branches within your area.
- Maintaining organized and complete administrative operations at the branch offices.
- Ensuring smooth operational flow by managing licensing, infrastructure, and inventory requirements.
- Upholding strict compliance with policies and procedures by all branch staff.
- Facilitating staff performance through training, performance monitoring, and conflict management.
- Ensuring operational efficiency in your regional branches through effective human resource management.
- Supporting Amartha’s expansion initiatives successfully.
- Maintaining portfolio quality in alignment with Amartha’s objectives and management expectations.
- Promoting a culture of transparency in branch operations.
