Customer-Centric Case Manager at Selina Finance | Manchester

About Selina FinanceAt Selina Finance, we empower homeowners by providing access to the wealth that lies within their homes. As a pioneering digital lender, we are redefining the landscape of home equity loans. With over £2 trillion in equity value tied up in UK homes, we offer a solution that is not only flexible and affordable but also straightforward to a…

Location: Manchester city centre, England. Crosslake Technology operates as a hybrid, remote-first company, with a preference for candidates who can regularly collaborate in or near Manchester. Role overview The Management Accountant supports accounting operations across Crosslake’s EMEA region. This position is based in Manchester and reports to the Financial Controller. Collaboration with accounting teams in both EMEA and North America is a regular part of the job. What you will do Manage essential accounting workflows to ensure timely and accurate financial reporting Apply core accounting principles to profit and loss and balance sheet activities Handle international agreements related to financial operations Facilitate the annual financial audit process This role covers a broad range of accounting and reporting tasks. The Management Accountant plays a key part in building sustainable, scalable processes as Crosslake grows. What we look for Strong analytical and investigative skills Experience improving financial controls and operational practices Commitment to accuracy and process improvement

Join our dynamic team at FRP Advisory as a Corporate Finance Associate Director/Director. In this pivotal role, you will lead major financial transactions and provide strategic guidance to our clients. You will leverage your expertise to deliver high-quality financial solutions, driving growth and enhancing value for our clients.

Role overview Turner Townsend seeks a Principal Consultant specializing in Business Case and Project Finance for its Manchester office. This role suits an experienced professional with a strong background in infrastructure projects and financial strategy. The position centers on supporting clients with complex project decisions and financial planning. What you will do Lead strategic initiatives for clients in the infrastructure sector Develop comprehensive business cases that inform project choices Deliver financial assessments to guide planning and execution Advise clients on project financing strategies and available options Requirements Success in this position requires experience in infrastructure projects and a track record in financial strategy. Strong communication skills and the ability to collaborate with clients and colleagues are essential.

Role Overview Cubitts is hiring a Store Manager for its Manchester location. This role leads day-to-day store operations and ensures customers receive excellent service. The Store Manager plays a key part in meeting sales goals and maintaining the standards that define the Cubitts brand. What You Will Do Oversee all aspects of store operations in Manchester Guide and motivate the team to achieve and surpass sales targets Maintain high standards of customer service Uphold and represent Cubitts brand values in every interaction

Elevate your career with Lendbuzz, where innovation meets opportunity! We are seeking a dynamic and results-oriented Dealership Account Manager based in Manchester, NH. Join our expanding field sales team and play a pivotal role in enhancing our market presence while fostering strong partnerships with dealerships throughout the region. This field-based position involves daily visits to dealerships, empowering you to connect with partners, drive growth, and make a substantial impact in your territory. Expect a six-day work week that offers hands-on engagement and a chance to take ownership of your responsibilities. Bring your passion for auto finance, your ambition for success, and your dedication to delivering outstanding results.

Join dev2 as a Customer Service Representative at Manchester Airport, where you will play a vital role in ensuring an exceptional experience for our travelers. As the first point of contact, you will assist passengers with inquiries, manage bookings, and resolve issues promptly and professionally. Your commitment to customer satisfaction will shine through as you navigate a fast-paced environment, ensuring every journey is a pleasant one.

Looking for an energizing career opportunity?So are we!At Octopus Energy, we believe in revolutionizing the energy sector. Forget scripted responses and rigid protocols; we're dedicated to fostering genuine interactions, innovative problem-solving, and making a meaningful impact on our customers and the environment. Your team? A vibrant group of passionate individuals—curious, motivated, and equally committed to transforming the industry. Here, egos are left at the door, allowing brilliant minds to collaborate on exciting challenges. It won't always be easy—but the rewards are great. We thrive in a dynamic environment where change is the only constant. If you relish challenges and excel in fast-paced settings, we are here to support you every step of the way.

DF Capital Bank Limited operates from Ancoats, Manchester, providing commercial and retail finance solutions, as well as savings products for consumers and small businesses throughout the UK and Europe. The bank is known for its flexible lending structures and straightforward savings options, designed to support a diverse customer base. As a specialist lender with the standards of a regulated bank, DF Capital balances adaptability with reliability. The company's portfolio addresses the needs of both commercial and retail clients, offering tailored financial products. In 2025, DF Capital expanded its services by launching DF Capital Retail Finance, a subsidiary focused on hire purchase solutions for retail customers. Mission DF Capital is committed to delivering excellent service to customers, supporting communities, and fostering a positive environment for colleagues.

Role overview Customer Experience Specialists at Xero serve as the face of the brand, supporting users with a variety of accounting and bookkeeping questions. This position involves assisting both new and experienced customers, always aiming to provide quick and thoughtful service. Each interaction, whether by phone, email, or chat, relies on empathy and attentive listening, shaping the overall customer experience. Specialists handle customer cases from the first contact through to resolution, ensuring all details are carefully documented in the case management system (such as Salesforce). When an issue needs additional attention, cases are escalated, and customers are kept updated throughout the process. Success in this role is measured by meeting quality and productivity targets while maintaining a consistently high standard of support. Team collaboration The Customer Experience team works together to help Xero users worldwide, including small business owners, bookkeepers, and accountants. The team provides both proactive and reactive support, aiming to demonstrate the value Xero offers to its customers. Support is delivered across multiple channels and time zones. Key responsibilities Delivering support by phone, email, and chat Proactively engaging with customers to help them get the most from Xero Making outbound calls to resolve questions and provide assistance Staying current with Xero product updates and training, and accurately documenting case details Work schedule Openings are available for the following shifts: Monday to Friday, 11:30 AM – 8:00 PM Tuesday to Saturday, 11:30 AM – 8:00 PM Sunday to Thursday, 11:30 AM – 8:00 PM The anticipated start date is June 22, 2026. Location Manchester, UK (Landmark, St Peter's Square, 1 Oxford St)

Domino's Pizza in Manchester seeks a Customer Service Representative to support its team. This position acts as the primary contact for guests, responding to inquiries and addressing concerns with attention and care. Role overview The Customer Service Representative ensures each customer receives prompt and helpful assistance. The work centers on answering questions, resolving issues, and helping create a positive experience for every guest. What you will do Respond to customer questions and requests by phone, in person, or online Resolve concerns efficiently to maintain satisfaction Promote a welcoming atmosphere that encourages customer loyalty

About the Role Domino's Pizza in Manchester is looking for a Customer Service Representative to support customers and help create a positive dining experience. This position serves as the first point of contact, handling orders, answering questions about menu items, and addressing customer concerns with professionalism and a friendly approach. What You Will Do Take customer orders accurately and efficiently Share information about menu options and promotions Respond to customer inquiries or issues with a helpful attitude Work closely with the team to ensure smooth service Why Join Domino's Be part of a globally recognized brand Build communication and customer service skills Gain experience in a busy, team-oriented setting

Join Us at Zopa A New Era in Banking. Founded in 2005, Zopa pioneered the peer-to-peer lending model and has since evolved into a cutting-edge banking institution with the launch of Zopa Bank in 2020. We prioritize our customers' feedback, transforming the finance experience by doing the exact opposite of what they dislike. Our mission is clear: to revolutionize banking by placing people at the heart of our operations. We invite you to explore our exceptional services at Zopa.com!Our achievements are a testament to our dedicated team, which has earned us accolades not only in industry awards but also recognition as one of the UK's Most Loved Workplaces.If you're someone who embraces unique challenges, dares to think outside the box, and aspires to make a significant impact, Zopa is the place for you. Join us and make a difference! Catch a glimpse of our culture on Instagram @zopalife.Your Engineering RoleAt Zopa, our Software Engineers are not just coders; they are innovators tackling real financial challenges faced by millions. You will be engaged in developing distributed systems that process thousands of transactions daily, creating resilient services that manage financial assets, and designing user experiences that simplify traditionally complex financial products.

Role overview Turner Townsend is hiring a Senior Consultant for its Programme Advisory team based in Manchester. This position centers on providing advice to clients regarding business cases and project finance, mainly for infrastructure projects. The Senior Consultant will collaborate with multidisciplinary teams and a range of stakeholders to deliver consultancy services that help clients reach their objectives. What you will do Advise clients on how to develop business cases and shape project finance strategies Use analytical skills and strategic thinking to support clients in making informed decisions Work alongside internal teams and external stakeholders throughout the project lifecycle Help deliver high-quality consultancy services Play a part in growing Turner Townsend’s consultancy practice within the infrastructure sector Location This role is based in Manchester.

Role Overview & ImpactAs a Customer Experience Specialist at Xero, you will serve as a vital brand ambassador, offering exceptional support and insights to small business owners, bookkeepers, and accountants. Your goal is to establish yourself as a trusted advisor, assisting our customers in maximizing the value of Xero’s features through proactive engagement and adept problem-solving across diverse communication channels.You will significantly contribute to fostering a robust economy by equipping our community with essential tools for success. In this dynamic setting, your resilience and empathy will guarantee that each customer enjoys a premier experience, transforming intricate inquiries into straightforward, effective resolutions.Team Collaboration & ConnectivityJoin our collaborative Customer Experience team, dedicated to delivering high-quality support and fostering positive customer outcomes such as activation and retention. Our team embodies a growth mindset, continuously learning and enhancing our skills to stay ahead of our evolving strategy and technology.Key ResponsibilitiesAssist customers through a combination of reactive support and proactive outreach to enhance product usage.Adopt innovative tools and technologies, including Generative AI, to elevate customer experience delivery.Utilize case management systems like Salesforce to meticulously document interactions and ensure seamless service.Leverage accounting principles to address queries from both novice and experienced users.

Location: Manchester, United KingdomType: Full-timeSalary: £34,000- £44,000 OTEDriving license required.About Us:At ZenEducate, we are transforming the landscape of education. With schools investing over £2 billion annually on agency staff—of which £600 million is funneled directly into recruitment agencies—we have created a revolutionary alternative. Our innovative online platform provides schools with immediate access to a plethora of thoroughly vetted teachers and support staff. Since our inception in 2017, we have successfully saved schools more than £30 million, funds that are redirected back into educational budgets to enhance teacher salaries.Recently, we celebrated the successful closure of our Series B funding round, securing $37 million—the largest investment in European EdTech this year. This is a remarkable opportunity for you to make an impactful difference and join a rapidly expanding startup that is making waves in both the UK and US markets!Our expansion efforts are ongoing, as we reach out to numerous schools to offer our invaluable support! With offices located in Birmingham, Bristol, Truro, London, Cardiff, Nottingham, and Liverpool, we welcome applicants interested in opportunities in any of these vibrant cities.The Opportunity:Join a tech startup experiencing hypergrowth! We are deeply committed to professional development, and we will strive to maximize your personal and career growth.We are in search of enthusiastic, mission-centric individuals who resonate with our values and are passionate about what we do. We encourage you to apply, even if your experience does not perfectly align with the job description.Your Responsibilities:- Foster and maintain relationships with key customers, focusing on retention, expansion, and new business acquisition.- Guide school leaders through efficient recruitment processes utilizing a consultative approach.- Engage with schools to build a robust pipeline.- Collaborate effectively with the sales, operations, and technology teams to enhance service delivery and efficiency.- Embrace the startup culture where adaptability is key; expect varied challenges and a hands-on approach is essential.What We Are Looking For:- A vibrant individual with a thirst for knowledge and growth; we will equip you with all the training and resources necessary for your success!- A motivated team player who thrives in a collaborative environment.- A proven history of achieving sales targets.- Proficiency in developing outbound pipelines and adept at overcoming objections.- A growth mindset dedicated to enhancing your professional skill set.- A genuine passion for organizations that create a positive social impact, particularly in the education sector.What’s in It for You?- Engage in meaningful work that you will be proud to discuss with others...

Join Zeneducate as a Regional Manager in Manchester, where you will lead strategic initiatives and drive educational excellence across the region. In this pivotal role, you will oversee operations, manage a team of dedicated professionals, and work closely with local educational institutions to enhance learning outcomes.Your expertise in educational management and your passion for fostering a collaborative environment will be crucial in achieving our mission of providing top-quality educational support. If you are looking for an opportunity to make a significant impact in the educational sector, we want to hear from you!

Rotork seeks a Financial Controller based in Manchester. This role oversees daily financial operations and ensures all practices meet regulatory standards. The position plays a key part in guiding strategic planning and supporting compliance efforts across the organization. Main responsibilities Manage and monitor financial operations for the Manchester office Support strategic planning through accurate financial guidance Maintain compliance with relevant financial regulations Prepare financial analysis to inform business decisions Requirements Experience managing financial operations Strong understanding of regulatory compliance in finance Ability to provide clear financial analysis and insights Skilled in supporting strategic planning processes

Role overview Domino's Pizza in Manchester is looking for a Customer Service Representative. The focus of this position is to help customers place orders, answer questions about the menu, and ensure each interaction is friendly and efficient. What you will do Help customers place orders by phone, in person, or online Explain menu items and answer questions about products Contribute to a welcoming atmosphere for every guest What helps in this role Enjoyment in assisting others and finding solutions Ability to stay organized and helpful during busy times Clear and friendly communication with customers Those who feel at home providing service and thrive in an active setting are encouraged to reach out to Domino's in Manchester.

Join Our Vision at KrooAt Kroo, we aspire to revolutionize banking by being the first bank that our customers not only trust but also love. Our mission is to empower individuals to take charge of their financial destinies while fostering a positive impact on the environment.Integrity, transparency, and honesty are at the core of our values. We encourage bold thinking and continuous learning, striving together towards our ambitious goals. We are committed to breaking new ground in the financial sector.As a Customer Support Specialist, you will be the primary point of contact for our valued customers, addressing their queries and troubleshooting issues effectively. Your role is crucial as you represent the digital face of Kroo!We understand that our team and culture are what set us apart, which is why we are dedicated to fostering personal and professional growth. You will collaborate with cross-functional teams, including our product and development units, to enhance the customer experience daily and contribute to our collective journey.Key Responsibilities:Deliver exceptional customer service through live chat, emails, phone calls, and social media platforms.Act as the first line of support for customer complaints, ensuring fair treatment and resolution.Demonstrate initiative and ownership in problem-solving for customer issues.Identify and analyze customer frustrations to help improve our processes, tools, and products.Recognize vulnerable customers and provide the necessary support.Collaborate with our financial crime team to identify and investigate trends.Prioritize customer feedback and feature requests, escalating them to the product team.Assist fellow Operations team members and mentor new hires.Ideal Candidate:Previous experience in frontline or back-office banking.Background in customer service within the financial services sector.A keen interest in how technology can enhance customer experiences.A passion for working in a dynamic startup environment.Strong customer-centric mindset.Exceptional organizational skills.Outstanding written and verbal communication abilities.High level of empathy with a knack for connecting with others.Benefits:What We Offer:We provide a competitive benefits package designed to support your well-being and career development.