Customer Service Specialist

Join Zopa as a Customer Service Specialist and be part of a dynamic team dedicated to delivering outstanding service. In this role, you will engage with customers, resolving their inquiries and enhancing their experience with our innovative financial solutions.

Customer Solutions Specialist Location: Manchester Hybrid Work: 3 days in the office, 2 days remote Salary: OTE of £35k - £40k (base salary of up to £28k + bonus) Exciting developments are on the horizon! Following the recent acquisition of Aro by the ClearScore Group, we are embarking on a thrilling journey of growth, and you could play a pivotal role in this transformation. We are seeking a Customer Solutions Specialist to become part of our dynamic and talented Solutions Hub team at our Manchester office. You will join a passionate organization dedicated to prioritizing user needs and helping individuals achieve improved financial wellness, irrespective of their circumstances. This is a fantastic chance to be part of a premier financial platform, supported by ClearScore's global achievements and long-term growth strategy. Collaborate with industry leaders, receive top-notch training and support, and enjoy strong partnerships with leading lenders, all while working towards a clear vision for the future. Your Responsibilities: Engage with a portfolio of fully qualified leads generated through our online unsecured lending process. Assess customer applications and provide personalized recommendations tailored to their individual needs. Offer expert advice on unsecured loan options using our cutting-edge proprietary technology. Establish and maintain customer relationships by understanding their financial aspirations and delivering customized loan solutions. Meet or exceed sales targets and KPIs while ensuring exceptional customer service. Work collaboratively with our outstanding advisory team to guide customers through their application journey. Contribute to continual innovation by sharing ideas to enhance the customer experience and assisting in implementing those improvements. Qualifications: Sales experience, preferably in the financial services sector. Familiarity with unsecured loans is advantageous but not mandatory. A results-driven mindset with a commitment to achieving customer-focused outcomes and contributing to organizational success. Dedication to delivering an exceptional customer experience that surpasses expectations and fosters loyalty. Strong organizational skills to handle multiple customer engagements in a fast-paced environment. Outstanding communication and interpersonal skills to build lasting relationships.

Join AJ Bell as a Customer Services Administrator, where you will play a pivotal role in enhancing customer satisfaction through effective communication and support. You will be responsible for managing customer inquiries, providing solutions, and ensuring a seamless experience for our clients. This is an excellent opportunity for individuals looking to develop their skills in a dynamic environment.

Xero seeks a Customer Experience Specialist - Accounting for its Manchester office at Landmark, St Peter's Square. This position focuses on supporting small business owners, accountants, and bookkeepers as they navigate Xero’s accounting platform. Specialists serve as brand ambassadors, helping customers understand product features and resolving their questions across several communication channels. Building trust sits at the heart of this role. Specialists deliver clear, actionable solutions to a wide range of queries, making accounting tools more accessible for users at all experience levels. The work directly supports the small business community by ensuring everyone can get value from Xero, regardless of the complexity of their needs. Team culture The Customer Experience team values collaboration and ongoing learning. Team members share knowledge and support each other, aiming for strong outcomes in customer activation and retention. Adapting to new strategies and technologies is part of the team’s everyday work. Main responsibilities Assist customers with both reactive support and proactive outreach, helping them use Xero’s products more effectively. Use new technologies, including Generative AI, to improve the customer experience. Document interactions and manage cases with tools such as Salesforce to ensure smooth service delivery. Apply accounting knowledge to address questions from users with different backgrounds and experience levels. Work schedule options This role requires committing to one of the following schedules: Monday to Friday, 11:30 AM - 8 PM Tuesday to Saturday, 11:30 AM - 8 PM Sunday to Thursday, 11:30 AM - 8 PM Anticipated start date: June 22, 2026.

Join our dynamic team at dev2 as a Resource Planner in Customer Service! In this pivotal role, you will be responsible for optimizing resource allocation, enhancing service delivery, and ensuring customer satisfaction. If you have a passion for problem-solving and a knack for analytical thinking, we want to hear from you!

The Remote Enrollment Specialist at A. O. Garcia Agency plays a key role in helping clients understand and choose enrollment options. This fully remote position is based in Manchester, New Hampshire and centers on client support throughout the enrollment process. Responsibilities Guide clients step by step as they review and select enrollment options. Answer questions and clarify details to ensure clients have accurate information. Maintain responsive and empathetic communication, aiming for a positive experience from start to finish. Requirements Clear and effective communication skills, both spoken and written. Comfort working with clients remotely, using digital tools to connect and assist. Ability to listen closely, understand client concerns, and provide helpful guidance.

Join LGC Group as a Customer Service Representative Level 2, where you will play a pivotal role in delivering exceptional service to our clients. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless customer experience. Your communication skills and problem-solving abilities will be key in maintaining our high standards of service.

Join dev2 as a Customer Service Representative at Manchester Airport, where you will play a vital role in ensuring an exceptional experience for our travelers. As the first point of contact, you will assist passengers with inquiries, manage bookings, and resolve issues promptly and professionally. Your commitment to customer satisfaction will shine through as you navigate a fast-paced environment, ensuring every journey is a pleasant one.

Looking for an energizing career opportunity?So are we!At Octopus Energy, we believe in revolutionizing the energy sector. Forget scripted responses and rigid protocols; we're dedicated to fostering genuine interactions, innovative problem-solving, and making a meaningful impact on our customers and the environment. Your team? A vibrant group of passionate individuals—curious, motivated, and equally committed to transforming the industry. Here, egos are left at the door, allowing brilliant minds to collaborate on exciting challenges. It won't always be easy—but the rewards are great. We thrive in a dynamic environment where change is the only constant. If you relish challenges and excel in fast-paced settings, we are here to support you every step of the way.

Role overview Domino's Pizza at 60 Beech Street in Manchester is looking for a Customer Service Representative. As the first point of contact for many guests, this role plays a key part in shaping each customer's visit or phone experience. Main responsibilities Take orders accurately, both in person and over the phone Answer questions from customers and address basic concerns Work to ensure every guest leaves with a positive impression What Domino's looks for Success in this position starts with a friendly approach and a strong focus on customer service. Training is provided, and the team supports each other to deliver a great experience for every guest.

Domino's Pizza in Manchester seeks a Customer Service Representative to support its team. This position acts as the primary contact for guests, responding to inquiries and addressing concerns with attention and care. Role overview The Customer Service Representative ensures each customer receives prompt and helpful assistance. The work centers on answering questions, resolving issues, and helping create a positive experience for every guest. What you will do Respond to customer questions and requests by phone, in person, or online Resolve concerns efficiently to maintain satisfaction Promote a welcoming atmosphere that encourages customer loyalty

About the Role Domino's Pizza in Manchester is looking for a Customer Service Representative to support customers and help create a positive dining experience. This position serves as the first point of contact, handling orders, answering questions about menu items, and addressing customer concerns with professionalism and a friendly approach. What You Will Do Take customer orders accurately and efficiently Share information about menu options and promotions Respond to customer inquiries or issues with a helpful attitude Work closely with the team to ensure smooth service Why Join Domino's Be part of a globally recognized brand Build communication and customer service skills Gain experience in a busy, team-oriented setting

Indiecampers is looking for an Operations Supervisor to join the Manchester branch, focusing on rental and customer service activities. The goal is to ensure each client enjoys a seamless and positive experience from start to finish. Key Responsibilities Lead and support the local team responsible for rentals and customer interactions Supervise daily operations at the Manchester location Find opportunities to improve processes and increase efficiency Maintain high standards of customer satisfaction in all interactions Requirements Background in supervising teams or coordinating operations Strong communication and organizational abilities Comfort working in a busy, hands-on environment Dedication to delivering excellent service

Role overview Domino's Pizza in Manchester is looking for a Customer Service Representative. The focus of this position is to help customers place orders, answer questions about the menu, and ensure each interaction is friendly and efficient. What you will do Help customers place orders by phone, in person, or online Explain menu items and answer questions about products Contribute to a welcoming atmosphere for every guest What helps in this role Enjoyment in assisting others and finding solutions Ability to stay organized and helpful during busy times Clear and friendly communication with customers Those who feel at home providing service and thrive in an active setting are encouraged to reach out to Domino's in Manchester.

AJ Bell is seeking a Customer Service Telephone Support Agent based in Manchester. The main focus of this role is to answer incoming client calls and assist with a variety of questions. Every call is an opportunity to provide clear, accurate information and ensure customers feel supported. Main responsibilities Handle customer questions and requests over the phone Share accurate details about AJ Bell’s services Help customers so their experience is smooth and positive Who this role suits This position is a good fit for those interested in starting a career in customer service. A friendly approach and strong communication skills are important for success in this role.

Role overview Domino's Pizza in Manchester is looking for a Customer Service Representative to support customers throughout their ordering process. The focus is on making each interaction friendly and helpful, ensuring a smooth experience from start to finish. What you will do Answer incoming phone calls and help customers place their orders Provide information about menu options, delivery times, and store policies Make sure customers get clear and accurate answers to their questions Maintain a positive tone in every conversation

Join the team at Domino's Pizza as a Customer Service Representative in Manchester! In this dynamic role, you will be the voice of our brand, ensuring customer satisfaction and enhancing the experience for our valued patrons. Your responsibilities will include taking customer orders, answering queries, and providing exceptional service to create memorable experiences.

We are seeking a skilled Salesforce Customer Data Platform (CDP) Specialist to lead the strategy, design, and implementation of our Customer Data Platform. This role is essential for enhancing our customer data capabilities and will commence immediately for a duration of three months.Key Responsibilities:Identify and prioritize impactful CDP use cases using existing insights from Salesforce.Evaluate and enhance customer data quality within Sales Cloud to enable effective marketing activations.Review current data sources, including Datamind, and establish integration pathways to the CDP.Assist in selecting CDP vendors by defining requirements and establishing scoring frameworks.Design and document the customer data architecture, ensuring data accuracy and adherence to sharing rules.Coordinate dependencies across various programs and technical initiatives to ensure cohesive delivery.Lead business change initiatives, including training and enablement across different markets.Create and manage a phased rollout plan with clear milestones at the country level.Develop a roadmap for CDP data maturity, evolving from initial datasets to a comprehensive Customer 360 view.Establish integration strategies to facilitate seamless audience activation across multiple channels.

Join our dynamic team at RR Donnelley as a Print Production Specialist / Client Service Representative on the 1st Shift. This role is pivotal in ensuring that our clients receive top-notch service and that print production runs smoothly and efficiently. You will be responsible for managing client communication, overseeing production schedules, and ensuring quality standards are met. This is a fantastic opportunity for those looking to grow their career in a fast-paced environment.

Location: Manchester AirportShift Pattern: 4 on 2 off, 40 hours per weekPay Rate: £12.68 per hourIf you require any additional support or adjustments during the recruitment process, please contact our Recruitment Department at recruitment@abm.com. We are here to assist you!Role Overview:As a Customer Service Agent, you will play a crucial role in providing exceptional service to passengers requiring special assistance throughout their airport journey.Key Responsibilities:Escort passengers from their arrival point through security, passport control, and to their boarding gate.Ensure wheelchairs are stocked and distributed appropriately throughout the terminals.Assist arriving passengers from the aircraft through immigration and to the baggage hall, providing support with customs and onward travel needs.Greet passengers, inquire about their assistance requirements, and explain airport procedures.Support passengers transferring between flights.Communicate updates regarding delays or disruptions to the control and supervisor team, ensuring passengers are informed.Utilize equipment safely and efficiently.Provide manual lifting assistance as required.Record passenger progress using supplied digital devices.Maintain accountability for all company equipment issued.Complete incident reports for any issues encountered, including near misses.Deliver exceptional service to all passengers.Adhere to uniform guidelines and the sign-in/out process.Carry out other reasonable tasks as requested.