Customer Services Administrator

Join AJ Bell as a Customer Services Administrator, where you will play a pivotal role in enhancing customer satisfaction through effective communication and support. You will be responsible for managing customer inquiries, providing solutions, and ensuring a seamless experience for our clients. This is an excellent opportunity for individuals looking to deve…

Join Zopa as a Customer Service Specialist and be part of a dynamic team dedicated to delivering outstanding service. In this role, you will engage with customers, resolving their inquiries and enhancing their experience with our innovative financial solutions.

As a Trainee Administrator at ecareers, you will play a pivotal role in ensuring the smooth operation of our administrative processes. Your core responsibilities will include: Utilizing specialized tools to efficiently extract necessary data Responding to data-related inquiries and diligently tracking these requests Analyzing data to uncover meaningful trends Establishing processes and systems to enhance data handling efficiency Researching innovative methods to leverage data effectively Creating reports and visualizations to communicate data trends to non-technical stakeholders Presenting data findings to clients and management Managing and monitoring the appointment scheduling system Processing appointment requests via phone, email, and in-person Handling incoming calls, transferring them as required, and addressing caller inquiries appropriately Managing incoming faxes Directing patients to appropriate services Processing all incoming and outgoing mail Initiating and responding to communications from patients, team members, and external agencies Processing referrals to external agencies, including secondary care, using the electronic referral system (ERS) Handling requests for calling letters Processing all Did Not Attend (DNA) letters following current policies Performing GP to GP tasks Reading coded data on EMIS Web Photocopying documentation as needed Maintaining and organizing records Entering data for new and temporary registrations and relevant patient information Updating patient healthcare records as necessary Scanning patient-related documents and attaching them to healthcare records Processing information requests, including Subject Access Requests (SAR), insurance letters, and DVLA forms Efficiently managing all queries, including administrative inquiries Conducting system searches as required Maintaining a clean and organized workspace Monitoring the reception area and updating notice boards Providing support to clinical staff with various tasks as needed

Join our dynamic team at dev2 as a Resource Planner in Customer Service! In this pivotal role, you will be responsible for optimizing resource allocation, enhancing service delivery, and ensuring customer satisfaction. If you have a passion for problem-solving and a knack for analytical thinking, we want to hear from you!

Role: AdministratorSalary: £16,500 per annumCompany Overview:Our client, located in the vibrant center of Manchester, is experiencing growth and is eager to welcome a talented Administrator to their team. This role is situated at the company’s Head Office, offering a dynamic work environment.This role presents an exciting opportunity for the right candidate to engage in career development and growth within a supportive organization.As an Administrator, you will thrive in a bustling office setting, where variety is the order of the day.Key Responsibilities:Provide comprehensive administrative support across the E-Learning Provision.Ensure accurate completion of learner records.Maintain effective data storage and security.Support E-Learning Skills Coaches and learners.Communicate with external partners and awarding bodies regarding learner registration and certification.Adhere to the Company policy on equality of opportunity.Implement quality control measures and foster continuous improvement in all aspects of work.Take responsibility for safeguarding and protecting the welfare of children and vulnerable adults.Comply with and promote Company Health and Safety policies and procedures.Commit to professional self-development through participation in ongoing training.Required Skills:Exceptional accuracy and attention to detail are crucial.Strong verbal and written communication skills.Able to thrive in a fast-paced environment with evolving priorities.Ability to build positive working relationships across all levels.Exhibit a professional and approachable demeanor.Proficient in English, Mathematics, and ICT skills.Benefits:Generous holiday allowance of 23 working days, in addition to bank holidays.Opportunities for career development and advancement within the Company.Company pension scheme.Working hours: 37.5 hours per week.If you are interested in this role, apply now for an immediate interview.

Join Sixt as a Damage and Loss Administrator in our dynamic Manchester office. In this role, you will be responsible for managing the assessment and processing of damage claims, ensuring all procedures are followed to minimize losses and maintain the integrity of our fleet.As a key player in our team, you will engage with various departments to streamline processes and enhance customer satisfaction. Your attention to detail and proactive approach will be vital in identifying trends and implementing solutions.

Position: AdministratorSalary: £16,000 - £18,000 per annumAbout the Company: Our client is a leading provider of professional training services to various employers across the UK. Located in the vibrant center of Manchester, they are experiencing growth and are looking to bring on a skilled Administrator to join their team at the Head Office.This is an exciting opportunity to be part of a dynamic organization that offers pathways for career development for the right candidate. You will thrive in a busy office environment filled with diverse responsibilities.Key Responsibilities:Ensure compliance and quality standards for the administration department are upheld.Accurately maintain and utilize multiple databases.Manage, analyze, and report data efficiently.Coordinate and submit necessary data.Demonstrate self-management and a proactive attitude towards meeting deadlines.Practice effective planning and preparation.Support various departments in achieving organizational targets.Engage with team members, learners, employers, and external partners to promote training courses and initiatives.Complete assigned tasks efficiently within set timescales.Required Skills:Exceptional accuracy and attention to detail are crucial.Strong verbal and written communication abilities.Capacity to adapt in a fast-paced environment with shifting priorities.Aptitude for building positive relationships with colleagues at all levels.A professional demeanor in conversations.Proficiency in computer skills and applications.Benefits:Annual holiday allowance of 23 working days plus bank holidays.Opportunities for development and growth within the company.Working Hours: Monday – Friday, 9 am – 5 pmIf you are interested in this opportunity, please apply now for a chance at an immediate interview!

Join our dynamic team at dev2 as an Administrator, where you will play a vital role in ensuring the smooth operation of our office. Your responsibilities will include managing schedules, coordinating meetings, and providing administrative support to our staff. We are looking for an enthusiastic individual with strong organizational skills who thrives in a fast-paced environment.

Join LGC Group as a Customer Service Representative Level 2, where you will play a pivotal role in delivering exceptional service to our clients. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless customer experience. Your communication skills and problem-solving abilities will be key in maintaining our high standards of service.

Join dev2 as a Customer Service Representative at Manchester Airport, where you will play a vital role in ensuring an exceptional experience for our travelers. As the first point of contact, you will assist passengers with inquiries, manage bookings, and resolve issues promptly and professionally. Your commitment to customer satisfaction will shine through as you navigate a fast-paced environment, ensuring every journey is a pleasant one.

Looking for an energizing career opportunity?So are we!At Octopus Energy, we believe in revolutionizing the energy sector. Forget scripted responses and rigid protocols; we're dedicated to fostering genuine interactions, innovative problem-solving, and making a meaningful impact on our customers and the environment. Your team? A vibrant group of passionate individuals—curious, motivated, and equally committed to transforming the industry. Here, egos are left at the door, allowing brilliant minds to collaborate on exciting challenges. It won't always be easy—but the rewards are great. We thrive in a dynamic environment where change is the only constant. If you relish challenges and excel in fast-paced settings, we are here to support you every step of the way.

Role overview Domino's Pizza at 60 Beech Street in Manchester is looking for a Customer Service Representative. As the first point of contact for many guests, this role plays a key part in shaping each customer's visit or phone experience. Main responsibilities Take orders accurately, both in person and over the phone Answer questions from customers and address basic concerns Work to ensure every guest leaves with a positive impression What Domino's looks for Success in this position starts with a friendly approach and a strong focus on customer service. Training is provided, and the team supports each other to deliver a great experience for every guest.

Domino's Pizza in Manchester seeks a Customer Service Representative to support its team. This position acts as the primary contact for guests, responding to inquiries and addressing concerns with attention and care. Role overview The Customer Service Representative ensures each customer receives prompt and helpful assistance. The work centers on answering questions, resolving issues, and helping create a positive experience for every guest. What you will do Respond to customer questions and requests by phone, in person, or online Resolve concerns efficiently to maintain satisfaction Promote a welcoming atmosphere that encourages customer loyalty

About the Role Domino's Pizza in Manchester is looking for a Customer Service Representative to support customers and help create a positive dining experience. This position serves as the first point of contact, handling orders, answering questions about menu items, and addressing customer concerns with professionalism and a friendly approach. What You Will Do Take customer orders accurately and efficiently Share information about menu options and promotions Respond to customer inquiries or issues with a helpful attitude Work closely with the team to ensure smooth service Why Join Domino's Be part of a globally recognized brand Build communication and customer service skills Gain experience in a busy, team-oriented setting

Indiecampers is looking for an Operations Supervisor to join the Manchester branch, focusing on rental and customer service activities. The goal is to ensure each client enjoys a seamless and positive experience from start to finish. Key Responsibilities Lead and support the local team responsible for rentals and customer interactions Supervise daily operations at the Manchester location Find opportunities to improve processes and increase efficiency Maintain high standards of customer satisfaction in all interactions Requirements Background in supervising teams or coordinating operations Strong communication and organizational abilities Comfort working in a busy, hands-on environment Dedication to delivering excellent service

Role overview Domino's Pizza in Manchester is looking for a Customer Service Representative. The focus of this position is to help customers place orders, answer questions about the menu, and ensure each interaction is friendly and efficient. What you will do Help customers place orders by phone, in person, or online Explain menu items and answer questions about products Contribute to a welcoming atmosphere for every guest What helps in this role Enjoyment in assisting others and finding solutions Ability to stay organized and helpful during busy times Clear and friendly communication with customers Those who feel at home providing service and thrive in an active setting are encouraged to reach out to Domino's in Manchester.

AJ Bell is seeking a Customer Service Telephone Support Agent based in Manchester. The main focus of this role is to answer incoming client calls and assist with a variety of questions. Every call is an opportunity to provide clear, accurate information and ensure customers feel supported. Main responsibilities Handle customer questions and requests over the phone Share accurate details about AJ Bell’s services Help customers so their experience is smooth and positive Who this role suits This position is a good fit for those interested in starting a career in customer service. A friendly approach and strong communication skills are important for success in this role.

Role overview Domino's Pizza in Manchester is looking for a Customer Service Representative to support customers throughout their ordering process. The focus is on making each interaction friendly and helpful, ensuring a smooth experience from start to finish. What you will do Answer incoming phone calls and help customers place their orders Provide information about menu options, delivery times, and store policies Make sure customers get clear and accurate answers to their questions Maintain a positive tone in every conversation

Join the team at Domino's Pizza as a Customer Service Representative in Manchester! In this dynamic role, you will be the voice of our brand, ensuring customer satisfaction and enhancing the experience for our valued patrons. Your responsibilities will include taking customer orders, answering queries, and providing exceptional service to create memorable experiences.

Location: Manchester AirportShift Pattern: 4 on 2 off, 40 hours per weekPay Rate: £12.68 per hourIf you require any additional support or adjustments during the recruitment process, please contact our Recruitment Department at recruitment@abm.com. We are here to assist you!Role Overview:As a Customer Service Agent, you will play a crucial role in providing exceptional service to passengers requiring special assistance throughout their airport journey.Key Responsibilities:Escort passengers from their arrival point through security, passport control, and to their boarding gate.Ensure wheelchairs are stocked and distributed appropriately throughout the terminals.Assist arriving passengers from the aircraft through immigration and to the baggage hall, providing support with customs and onward travel needs.Greet passengers, inquire about their assistance requirements, and explain airport procedures.Support passengers transferring between flights.Communicate updates regarding delays or disruptions to the control and supervisor team, ensuring passengers are informed.Utilize equipment safely and efficiently.Provide manual lifting assistance as required.Record passenger progress using supplied digital devices.Maintain accountability for all company equipment issued.Complete incident reports for any issues encountered, including near misses.Deliver exceptional service to all passengers.Adhere to uniform guidelines and the sign-in/out process.Carry out other reasonable tasks as requested.