French-Speaking New Partner Experience Advisor

Join Our Team as a New Partner Experience Advisor (French Speaking)At Deliveroo, we are committed to revolutionizing the shopping and dining experience. Our dynamic Commercial team plays a pivotal role in shaping our marketplace, driving innovation and growth as we serve restaurants, grocers, and explore new verticals globally. From forging key partnerships …

Italian-Speaking New Partner Experience AdvisorAt Deliveroo, we are on a mission to revolutionize the way people shop and dine, driven by impact, innovation, and growth. Our Commercial team is pivotal to Deliveroo’s marketplace, influencing how we support restaurants, grocers, and emerging verticals globally. We tackle significant challenges—from forming key partnerships to generating new revenue streams and developing data-driven growth strategies. If you excel in dynamic commercial settings and aspire to shape the future of a global brand, we invite you to join us.We are seeking a dedicated New Partner Experience Advisor to enhance our team in Manchester. In this critical role, you will serve as the essential link for our Italian partners during their initial two months on the platform, equipping them with the tools, confidence, and strategies needed for sustained success.Your ResponsibilitiesAs a member of the New Partner Experience (NPX) team, you will collaborate with Sales and Account Managers to ensure a seamless experience for our newest partners, guiding them through our systems and optimizing their growth from day one.Your daily activities may include:Lead Partner Success: Act as the primary relationship manager for newly onboarded Italian restaurants, ensuring they meet essential operational metrics and KPIs during their crucial first 60 days.Consult on Growth: Educate partners on enhancing their menu visibility and leveraging advertising tools to maintain steady order volume.Liaison & Coordination: Act as the connection between restaurant partners and internal teams, including the photography team, to ensure their digital storefronts are visually appealing.Build Lasting Trust: Conduct high-quality outbound calls to address partner issues swiftly, fostering the engagement and trust essential for a long-term partnership.Operational Excellence: Meet daily targets and uphold quality standards while maintaining detailed administrative records to ensure compliance and task completion.What You Need to SucceedEssential QualificationsLinguistic Proficiency: Native or fluent in both Italian and English (written and spoken).Strong Communication Skills: Exceptional verbal communication abilities, particularly over the phone.

Italian-Speaking New Partner Experience Team LeadBecome a part of our mission to revolutionize the shopping and dining experience, where impact, innovation, and growth are the cornerstones of our efforts. The Commercial team is central to Deliveroo’s marketplace, influencing how we collaborate with restaurants, grocers, and expanding verticals globally. From forging essential partnerships to unlocking new revenue avenues and devising data-driven growth strategies, we tackle significant challenges that propel the business forward. If you excel in dynamic, commercial settings and aspire to shape the future of a global brand—this is the team for you.We are on the lookout for a New Partner Experience Team Leader to join our Manchester office. In this position, you will lead a team of Italian-speaking New Partner Experience agents, facilitating the onboarding of new restaurants to Deliveroo and assisting them in scaling their order volume from the outset.Your ResponsibilitiesAs part of the SMB (Small & Medium Business) team, reporting to the EU Head of New Partner Experience, you will ensure the daily success of our onboarding operations for the Italian market, positioning our partners for sustainable growth.Your daily activities may include:Team Leadership and Coaching: Provide daily oversight and mentoring for a team of NPX Agents, enhancing their skills and promoting a high-performance culture.Performance Management: Create and uphold a performance framework to ensure the team consistently meets established goals and KPIs.Process Improvement: Innovate and enhance onboarding processes to optimize efficiency, ensuring every restaurant partner enjoys a premier launch experience.Operational Management: Oversee team conduct, attendance, and reporting, providing transparent insights on outcomes to senior leadership.Collaborative Efforts: Partner closely with other Team Leaders to exchange best practices, ensuring our partners are adept at using our systems to maximize their capabilities.Qualifications for SuccessEssential CriteriaLeadership Experience: At least 2 years in a management role, demonstrating a proven ability to inspire and lead a team.Language Skills: Native or fluent in both Italian and English (written and spoken).

French Speaking Account Manager - French MarketAt Deliveroo, we are on a mission to revolutionize the way people dine and shop. Our commitment to impact, innovation, and growth drives every aspect of our operations. The Commercial team is at the heart of Deliveroo’s marketplace, shaping our service to restaurants, grocers, and emerging verticals globally. From forging essential partnerships to exploring new revenue opportunities and developing data-driven growth strategies, we tackle significant challenges that propel our business forward. If you excel in dynamic, commercial settings and aspire to shape the future of a global brand, this team is where you belong.We are seeking an SMB Account Manager for the French Market to join our Manchester office. In this position, you will play a crucial role in empowering our restaurant partners across France, guiding them on marketing strategies, technological advancements, and operational excellence.Key ResponsibilitiesAs part of the SMB (Small Medium Business) team, based in the vibrant city center of Manchester, you will collaborate with local independent restaurants through a desk-based consultancy model, assisting them in navigating the fast-evolving delivery landscape.Your daily activities will include:Portfolio Management: Oversee a diverse portfolio of accounts through a desk-based approach, fostering growth via phone, email, and digital presentations.Relationship Building: Cultivate long-term partnerships with our French clients, ensuring exceptional service and achieving beneficial outcomes for both the restaurants and Deliveroo.Campaign Management: Enhance engagement through national and local marketing initiatives aimed at improving key performance indicators such as order volume and partner retention.Operational Coordination: Serve as the liaison between our restaurant partners and internal teams to ensure tailored solutions that meet partner requirements.Data-Driven Solutions: Leverage insights to identify performance challenges and implement innovative solutions that enhance the delivery experience for our partners.

SafetyCulture is seeking a French Speaking Account Executive based in Manchester. This position centers on building relationships with clients in French-speaking markets and supporting their understanding of SafetyCulture’s solutions. Role overview The French Speaking Account Executive will focus on client engagement and growth. Regular conversations with prospective and existing customers in French will form a core part of the day-to-day work. The role involves explaining SafetyCulture’s offerings and ensuring clients see value in the platform. What you will do Engage with clients and prospects in French-speaking regions Communicate the benefits and features of SafetyCulture’s solutions Support customer success and foster strong client relationships Who will thrive in this role Fluency in French Interest in customer success and relationship-building Motivation to contribute to a collaborative team

Role Overview Deliveroo is hiring a Retentions Account Manager to support Small and Medium Businesses (SMB) in Belgium. This position is based in the Manchester main office. The focus is on building strong client relationships and helping SMB clients get the most value from Deliveroo’s platform. What You Will Do Engage with French-speaking SMB clients in Belgium, offering guidance and support tailored to their needs Work to keep clients satisfied and loyal by addressing concerns and providing practical solutions Proactively resolve issues and help clients overcome challenges Strengthen relationships to support client retention and contribute to the growth of the SMB segment What You Bring Fluency in French, with strong communication skills for working with French-speaking clients Experience in account management or customer relations Ability to understand client needs and deliver effective solutions

SafetyCulture is looking for a Senior Account Executive fluent in French to join the Manchester office. This position focuses on building and maintaining strong relationships with clients while supporting the company’s mission to improve workplace safety and efficiency. Role overview The Senior Account Executive manages and nurtures client accounts. The role involves driving sales initiatives and working closely with teams across the business to deliver a high level of customer satisfaction. What you will do Develop and manage relationships with French-speaking clients Lead sales efforts to grow client accounts Collaborate with cross-functional teams to meet client needs Requirements Fluency in French Experience in account management or sales Strong communication and relationship-building skills Based in or able to work from Manchester

Join our dynamic team as a Corporate Service Centre Agent at Deliveroo For Work! We are looking for a motivated individual who is fluent in French and passionate about providing exceptional customer service. In this role, you will be the first point of contact for our corporate clients, assisting them with inquiries and ensuring their needs are met efficiently.Your responsibilities will include handling customer queries, providing solutions, and maintaining strong relationships with clients. You will work closely with various departments to resolve issues and improve our services.

Join SafetyCulture as a Senior Customer Success Manager where you will be a pivotal part of our mission to enhance operational excellence. In this role, you will engage with our most promising accounts, serving as a trusted advisor to help clients unlock the full potential of our platform. Your contributions will ensure they meet their business objectives and deepen their partnership with us. The ideal candidate will possess extensive experience managing Enterprise clients across diverse industries, showcasing a proven ability to drive customer success and satisfaction.

Join Deliveroo as a French-Speaking Sales Development Representative (SDR)Are you eager to elevate your career within a vibrant and fast-paced environment? Be part of our ambitious team as a French-speaking Sales Development Representative (SDR) located in the bustling Manchester City Centre.In this role, you will engage with key decision-makers in the restaurant sector, assisting them in joining the Deliveroo platform and growing their businesses. If you are passionate about the food industry and excited to learn, this opportunity is tailored for you. No prior sales experience is necessary—just bring your enthusiasm, interpersonal skills, and a willingness to learn!Role OverviewAs a member of the SMB (Small and Medium Business) team, you will promote and sell B2B solutions to generate new business opportunities for Deliveroo in the French market.Location: Manchester City Centre (Hybrid)Salary: £26,600 base, plus monthly commission for reaching targets.Work Pattern: Initial probation period of 5 days per week in the office. Post-probation, transition to a hybrid model (3 days in-office, 2 days remote).What You’ll DoYou will serve as the primary contact for French restaurant partners, acting as a consultant and expert in growth strategies.Inbound & Outbound Lead Management: Address inquiries from French-speaking leads and proactively seek new business through phone and email.Consultative Selling: Foster relationships with restaurant owners, guiding them on how Deliveroo’s technology and logistics can enhance their revenue streams.Pipeline Ownership: Oversee your sales leads, maintain organization, and develop daily action plans to achieve and exceed monthly targets.Cross-functional Collaboration: Partner with 'Activation Teams' to ensure seamless onboarding, from contract finalization to tablet setups and photoshoots.Administrative Precision: Manage contracts and documentation with meticulous attention to detail for a smooth partner experience.What We ExpectLinguistic Mastery: Fluency in French and English (both written and spoken) is a must.Resilience: Confidence to make regular cold calls and engage with prospects for several hours each day.

Are you in search of an exciting opportunity as a French interpreter in Manchester? If you desire flexible hours paired with competitive pay, we have the perfect role for you! Language Empire is urgently seeking freelance French interpreters located in Manchester to provide services across diverse environments including the NHS, local authorities, police, probation services, and various public and private organizations. Founded in 2001, Language Empire has been at the forefront of delivering professional interpreting and translation services throughout the UK for over 20 years. Our team manages a vast range of languages and dialects, offering you a chance to engage in critical roles across politics, healthcare, business, and public service. If you possess proficiency in one or more foreign languages and are eager to make a significant impact, this position could be your next step! We are currently looking for: Face-to-Face Interpreters Telephone Interpreters Video Interpreters Translators Please note that this is a self-employed position. The Role As an interpreter, your responsibilities will include listening to, comprehending, and accurately reproducing content from the source language into the target language. Key duties include: Interpreting for clients accessing legal, health, and local government services Ensuring the understanding of non-English speakers after each interpretation Providing conference, consecutive, and public service interpreting Handling highly confidential information Acting as a liaison between service users and providers

Are you a proficient French interpreter seeking an exciting opportunity in Manchester? Join us at Language Empire, where we offer flexible working hours and competitive remuneration for freelance French interpreters across various settings, including NHS, local authorities, police, probation, and other public and private organizations.Founded in 2001, Language Empire has been a leader in delivering professional interpreting and translation services throughout the UK for over two decades. We cater to hundreds of languages and dialects, providing essential language support in fields such as politics, business, healthcare, and public service. If you are fluent in one or more foreign languages and eager to play a vital role in facilitating communication, we want to hear from you!Currently, we are looking for:Face-to-Face InterpretersTelephone InterpretersVideo InterpretersTranslatorsPlease note this is a self-employed position.The Role:Your interpreting duties will involve listening to, comprehending, and accurately conveying content from the source language to the target language. You will:Provide interpretation services for clients utilizing legal, health, and local government services.Ensure understanding by checking comprehension with non-English speakers after each sentence.Engage in conference, consecutive, and public service interpreting.Handle sensitive and confidential information with discretion.Act as a liaison between service users and providers.

Join our dedicated team as a Waking Night Care Assistant, where your skills in communication and compassion will make a significant difference in the lives of our clients. This role is perfect for those who are fluent in Punjabi or Urdu, allowing you to connect with individuals from diverse backgrounds. You will provide essential support throughout the night, ensuring the safety and well-being of our clients in a caring environment.

Join Zenoti, a leading provider of an all-in-one cloud-based software solution tailored for the beauty and wellness industry. Our platform empowers businesses by enabling them to efficiently manage online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs, and more—streamlining operations while enhancing customer retention and profitability.With a strong presence in over 50 countries, Zenoti serves more than 30,000 salons, spas, medspas, and fitness studios. Our impressive client list includes renowned brands such as European Wax Center, Hand & Stone, Massage Heights, and TONI&GUY.Zenoti has achieved remarkable milestones, including reaching a unicorn valuation of over $1 billion, garnering recognition as a Next Tech Titan by GeekWire, and securing an $80 million investment from TPG. We are also honored to be recognized as a Great Place to Work Certified™ for 2021-2022, reflecting our commitment to fostering a supportive and empowering workplace culture. Discover more about us at zenoti.com.We are seeking a dynamic bilingual French–English EU Onboarding Specialist with a background in sales engineering, solutions consulting, or enterprise implementation to help drive our growth in European markets.This role is instrumental within our Implementation team, bridging the gap between pre-sales discussions and seamless onboarding experiences. You will take ownership of delivering tailored solutions while ensuring clients feel confident in their investment in Zenoti.Your responsibilities will include guiding clients through the stages of onboarding, from finalizing deals to going live, and facilitating a smooth transition to support, all while ensuring commercial confidence and operational success.

Are you enthusiastic about beauty and eager to assist others in expressing their distinctive style? Become a vital part of our dynamic team at KIKO Milano as a Beauty Advisor. In this role, you will be instrumental in delivering exceptional customer service and beauty expertise to our cherished clients.KEY RESPONSIBILITIESCUSTOMER EXPERIENCE & BUSINESS MANAGEMENTProvide exceptional service by engaging with visitors, establishing connections, and offering personalized assistance while adhering to KIKO standards regarding attitude, appearance, and makeup.Achieve business objectives as set by the Store Manager, including customer experience, sales performance, and key performance indicators (KPIs).Address customer needs through effective cross-selling of products.Complete all BeKIKO training, quizzes, and dossier requirements.Communicate any issues to management that may impact customer experience or KPI outcomes, such as trends, stock levels, and store maintenance.Potentially take on additional responsibilities as a ‘Beauty Tutor’ to assist in training the store team.PROCEDURE & POLICY ADHERENCEEnsure the store remains compliant with all KIKO standards.Uphold KIKO standards and procedures as outlined in the KIKO STORE BOOK and as communicated by the Store Manager.Contribute to maintaining qualitative standards in terms of store layout, merchandising, and cleanliness, along with providing high-quality customer care.Stay updated on current market trends.

If you’re fed up with the hassle of requesting time off, enduring long commutes, and feeling limited by a capped income, this opportunity could be your solution.We are looking for motivated individuals who want to take charge of their schedules and earnings by assisting clients who have expressed interest in their benefit options.No cold calling or micromanagement required—just a proven system that rewards your hard work.Key Responsibilities:Engage with interested clientsGuide them through straightforward optionsAssist them in setting up their benefitsWhat We Offer:Work remotely from the comfort of your homeEnjoy flexible working hoursUnlimited earning potential based on performanceComprehensive training and mentorship to help you succeedIdeal Candidate:Someone who is ready to stop trading time for money and is eager to invest in their own success.*All interviews will be conducted via Zoom video conferencing.(Global Elite Empire Consultants is a third-party recruiting firm, not an insurance agency).

Account Manager - Dutch Speaking for Belgium MarketBecome part of our vision to revolutionize how people shop and dine, where impact, innovation, and growth are at the forefront of our operations. Our Commercial team is integral to Deliveroo’s marketplace, influencing how we engage with restaurants, grocers, and new sectors worldwide. From negotiating pivotal partnerships to unlocking fresh revenue opportunities and developing data-driven growth strategies, we tackle significant challenges that propel the business forward. If you excel in dynamic commercial settings and aspire to shape the future of a global brand, our team is the perfect fit for you.We are seeking an Account Manager - Dutch Speaking for the Belgium Market to join our Manchester team. In this capacity, you will empower our restaurant partners in Belgium to maximize their potential on our platform, providing insights on various aspects from marketing strategies to operational excellence.Discover more about our Commercial team — understand our motivations, our working style, and what you can anticipate.Key ResponsibilitiesYou will be part of the Small Medium Business (SMB) team, a vibrant group dedicated to supporting the backbone of our marketplace—local independent restaurants—through a desk-based consultancy model to drive their success.Your daily tasks may include:Portfolio Management: Oversee a diverse portfolio of accounts utilizing a desk-based approach, leveraging phone, email, and video calls to facilitate partner growth.Relationship Building: Cultivate and sustain enduring relationships with Belgium's partner network, ensuring high-quality service and fostering positive outcomes for both our partners and Deliveroo.Campaign Implementation: Enhance engagement with national and local marketing initiatives, boosting key metrics such as restaurant retention and order volume.Cross-Department Collaboration: Serve as the liaison between your restaurant partners and internal Deliveroo teams to ensure our technology and solutions align with specific partner requirements.Performance Enhancement: Analyze data to pinpoint obstacles to success and offer innovative solutions that assist partners in delivering an exceptional delivery experience.Qualifications for SuccessThe ideal candidate will possess substantial expertise in several of the following areas and a desire to develop in others:Strong communication skills in Dutch and English.Experience in account management or client services.Ability to analyze data and derive actionable insights.Proficiency in leveraging technology to drive partner success.Passion for the food and beverage industry.

The Manchester Evening News is looking for a News Content Editor to help guide daily news coverage. This position involves reviewing and refining news stories to meet editorial standards for accuracy, clarity, and relevance. The editor will work closely with reporters and other team members to ensure published content is both engaging and trustworthy. Role overview This role focuses on shaping the news published by the Manchester Evening News. The editor will assess story angles, check facts, and make sure articles are clear and compelling. Attention to detail and strong editorial judgment are essential. What you will do Edit and review news content for accuracy and tone Work with journalists to improve story quality Ensure all published work meets audience expectations for relevance and engagement Requirements Keen eye for detail Strong editorial judgment Genuine interest in news and current events

Account Management Team Lead – Italian SpeakingJoin Deliveroo in our mission to revolutionize the way people shop and dine, where impact, innovation, and growth are at the core of everything we do. Our Commercial team is pivotal in shaping Deliveroo’s marketplace, focusing on how we serve restaurants, grocers, and emerging verticals globally. From negotiating significant partnerships to discovering new revenue opportunities and designing data-driven growth strategies, we embrace challenges that propel our business forward. If you excel in dynamic commercial environments and aspire to influence a global brand's future, this is the perfect team for you.We are seeking a Commercial Team Lead (SMB) to join our Manchester office. In this role, you will lead a team of Italian-speaking Account Managers, driving growth for our small and medium-sized restaurant partners in the Italian market.Your ResponsibilitiesAs part of the SMB Account Management team, you will be at the heart of Deliveroo’s marketplace, representing independent restaurants and small chains that add variety to our customers' experiences. Your mission will be to expand this department by nurturing talent and refining our commercial strategies.Team Leadership & CoachingDirectly manage and develop a diverse team of Account Managers, overseeing recruitment, performance management, and reward systems.Provide coaching through regular one-on-ones and development plans, emphasizing commercial best practices such as contract negotiations and growth proposals.Foster a positive team culture and maintain high morale, ensuring a low turnover rate and a high-performance environment.Strategy & ExecutionManage resources and prioritize tasks to ensure the team consistently meets growth and retention targets.Collaborate with Learning & Development to create valuable training resources to enhance the team's commercial impact.Utilize data and performance analytics to adjust targets, measure success, and report progress to the Head of Account Management.Operational ExcellenceAct as a stakeholder for...

Join Valtech as a Client Partner in the Public Sector, where you will be instrumental in driving strategic initiatives and fostering strong relationships with key stakeholders. Your expertise will guide public sector clients in navigating digital transformations and achieving their organizational goals.