Restaurant Onboarding Specialist

Restaurant Onboarding SpecialistBecome a pivotal part of our mission to revolutionize the way people shop and dine, where innovation, impact, and growth are the driving forces behind everything we do. Our Commercial team is at the heart of Deliveroo’s marketplace—shaping our service to restaurants, grocers, and emerging verticals globally. From forging key p…

Location: Manchester (Hybrid, up to 2 days working from home) About Street Group Street Group is one of the UK's fastest-growing PropTech companies, focused on improving the property industry for everyone involved in buying, selling, renting, and letting. Through technology, the team supports UK Estate Agencies and aims to raise the standard of property experiences across the country. Role Overview The Graduate Onboarding Specialist guides new clients as they start using Spectre, Street Group’s award-winning instruction generation tool. This role acts as the main point of contact for customers during onboarding, helping them feel confident and enthusiastic about the product. What You Will Do Support new clients through each step of their onboarding journey with Spectre Answer questions and provide clear guidance to ensure a smooth transition Help customers become comfortable and confident in using Street Group’s technology Who Will Succeed Here People who enjoy working independently and taking ownership of their work Those with a natural curiosity and eagerness to learn Individuals who want to make a meaningful difference in a growing company

Join Zenoti, a leading provider of an all-in-one cloud-based software solution tailored for the beauty and wellness industry. Our platform empowers businesses by enabling them to efficiently manage online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs, and more—streamlining operations while enhancing customer retention and profitability.With a strong presence in over 50 countries, Zenoti serves more than 30,000 salons, spas, medspas, and fitness studios. Our impressive client list includes renowned brands such as European Wax Center, Hand & Stone, Massage Heights, and TONI&GUY.Zenoti has achieved remarkable milestones, including reaching a unicorn valuation of over $1 billion, garnering recognition as a Next Tech Titan by GeekWire, and securing an $80 million investment from TPG. We are also honored to be recognized as a Great Place to Work Certified™ for 2021-2022, reflecting our commitment to fostering a supportive and empowering workplace culture. Discover more about us at zenoti.com.We are seeking a dynamic bilingual French–English EU Onboarding Specialist with a background in sales engineering, solutions consulting, or enterprise implementation to help drive our growth in European markets.This role is instrumental within our Implementation team, bridging the gap between pre-sales discussions and seamless onboarding experiences. You will take ownership of delivering tailored solutions while ensuring clients feel confident in their investment in Zenoti.Your responsibilities will include guiding clients through the stages of onboarding, from finalizing deals to going live, and facilitating a smooth transition to support, all while ensuring commercial confidence and operational success.

Restaurant Launch Assistant (Flemish/Dutch Speaking)Be part of our transformative journey as we reshape the way people shop and dine, driven by innovation, impact, and growth. Our Commercial team is at the heart of Deliveroo’s marketplace—redefining our approach to serving restaurants, grocers, and emerging sectors across the globe. From negotiating pivotal partnerships to discovering new revenue avenues and formulating data-driven growth strategies, we embrace substantial challenges that propel our business forward. If you excel in fast-paced commercial environments and wish to play a role in shaping the future of a global brand, this is your opportunity.We are seeking a Restaurant Launch Assistant to join our European SMB hub. In this position, you will represent Deliveroo to our newest partners in the Belgium and Netherlands markets, ensuring a smooth transition for each restaurant onto our platform.Key ResponsibilitiesAs a member of the Restaurant Launch team, you will be part of a vibrant hub focused on streamlining our launch and sales development activities, guaranteeing a consistent, world-class experience for our European Small and Medium Business (SMB) partners.Your daily tasks may include:Facilitate Partner Onboarding: Serve as the primary point of contact for new restaurants, assisting them in their setup to ensure they are fully prepared to start receiving orders.Provide Exceptional Service: Utilize your communication and problem-solving abilities to address partner inquiries and deliver outstanding support throughout the onboarding process.Manage Communications: Handle a high volume of calls, maintaining a strong presence while guiding partners through the technical and operational steps of joining Deliveroo.Collaborate for Success: Work collaboratively with Sales and Account Management teams to guarantee a seamless transition for every new partner.Achieve Ambitious KPIs: Develop and uphold daily call plans to meet challenging targets, ensuring that no partner is overlooked.Qualifications for SuccessEssential QualificationsLanguage Skills: Fluent in Flemish/Dutch and English (both written and verbal).Confidence in Communication: Strong phone presence and the ability to make regular outbound calls to restaurant owners and managers.Problem-Solving Ability: Demonstrated aptitude for addressing challenges that arise in the onboarding process.

About Kroo Kroo aims to build the world’s leading social bank. The team believes banking can be a force for good, improving lives and supporting positive change for the planet. Every day, colleagues from technology, customer experience, marketing, legal, and banking backgrounds work together to make this vision real. Role Overview: KYC Onboarding Specialist The KYC Onboarding Specialist will help shape the customer journey at Kroo. Curiosity about customer behavior and a drive to deliver excellent service are essential. This position works closely with cross-functional teams, including product and development, to improve onboarding processes and support the wider organization. What Sets Kroo Apart Strong focus on personal development and skill growth Collaboration with diverse, experienced professionals A culture that values people and teamwork Location Based in Manchester, England, United Kingdom.

Join NQC as a Customer Success Executive!NQC is a dynamic and rapidly expanding software enterprise that specializes in innovative supply chain risk management platforms. Positioned within the 'Tech for Good' sector, we empower some of the largest organizations across various industries with our online solutions.Located in the heart of Manchester, we promote a nurturing work environment within a diverse team. At NQC, we embrace a hybrid working model, allowing for flexibility while fostering team spirit through regular social gatherings and company events. This role offers you the chance to contribute to globally recognized technology solutions, aligning with our long-term vision for sustainability and a better future.Your RoleThe Customer Success Executive serves as the operational backbone of our Customer Success team. This role involves actively nurturing and expanding strategic customer relationships to ensure the seamless delivery of NQC services across our client accounts. While all CSEs share essential responsibilities to support team cohesion, each executive will focus on a primary functional area—Onboarding, Adoption, or Operations—to drive departmental excellence.Key ResponsibilitiesAs a Customer Success Executive, you will engage in the following core activities:Maintain comprehensive knowledge across all CSE responsibilities to provide effective support during team members' absences.Assist Customer Success Managers (CSMs) and senior stakeholders in preparing for Quarterly Business Reviews (QBRs) and critical client meetings.Proactively identify opportunities for process enhancement within the Customer Success function to meet scalability objectives.Perform any additional duties as assigned.Functional Focus AreasNote: Successful candidates will be assigned to one specific focus area based on their expertise and the current business needs, dedicating approximately 80% of their time to this specialization.Focus A: Onboarding & EnablementLead the comprehensive onboarding journey for new and existing clients, ensuring quick time-to-value and effective platform adoption.Manage and update the repository of digital training materials, videos, and self-service guides to support a scalable, low-touch client experience.Collaborate to create and deliver impactful webinars and training sessions for clients.Drive key performance indicators (KPIs) related to onboarding efficiency, training completion rates, and initial value realization.Focus B: Product Adoption & UsageMonitor and support...

Your Role at Raising Cane’s:The Restaurant Manager plays a crucial role in assisting the Restaurant Leader with the daily operations of the restaurant while embodying the high standards and culture of Raising Cane’s during shift management.This role requires a dynamic individual to work in a fast-paced kitchen environment, involving prolonged periods of physical activity, including walking, standing, lifting, and bending, while also engaging with customers. The position entails both indoor and outdoor responsibilities in varying temperatures and includes working with food products, common allergens, and industrial equipment, necessitating the use of personal protective equipment.Your Impact and Responsibilities:Essential Functions:Guarantees that operations consistently meet Raising Cane’s standards across all areas of the restaurant during shifts.Serves as the manager on duty, responsible for opening and closing the restaurant.Oversees cash handling procedures, ensuring accountability and security.Core Duties:Upholds Raising Cane’s policies and operational standards.Manages shifts effectively while adhering to safety protocols and operational excellence.Utilizes necessary tools, logs, and forms to ensure smooth shift execution, documenting results and implementing corrective actions as needed.Leads and directs crewmembers throughout shifts.Delivers exceptional customer service and fosters a positive dining experience.Implements reward and recognition programs for team members.Authorizes employee functions that require managerial approval, including discounts and promotions.Maintains cleanliness and orderliness of the restaurant, ensuring all facilities are functioning properly.Completes additional tasks as assigned.

Join our dynamic team at Raising Cane's Chicken Fingers as a Growth Restaurant Manager. In this pivotal role, you will be responsible for driving restaurant performance and fostering a culture of excellence and customer satisfaction. Your leadership will inspire our team to deliver exceptional service and high-quality food, ensuring a memorable dining experience for our guests. We are looking for a passionate individual who is eager to contribute to our growth and success.

Your Dream Role Awaits!Join one of Manchester's premier dining destinations as we expand our exceptional team at Rosso Restaurant & Bar.We strive to create a dining experience that is truly unique, and we are on the lookout for passionate individuals who share this vision.Are you ready to make an impact? We want to hear from you!Rosso Restaurant & Bar, known for its luxury, glamour, and vibrant atmosphere, is seeking a confident, enthusiastic, and experienced Duty Manager to support our General Manager and Assistant Manager. In this pivotal role, you will assist in the daily operations of our esteemed restaurant.

Join Raising Cane's Chicken Fingers as a Restaurant Manager and lead our team in delivering exceptional customer experiences. In this pivotal role, you will be responsible for overseeing daily operations, ensuring quality food preparation, and maintaining high standards of cleanliness and service. Your leadership will inspire our staff to deliver the best chicken finger meals while enhancing customer satisfaction.

Your awaited opportunity has arrived!Join the expanding team at one of Manchester's most celebrated dining establishments, Rosso Restaurant & Bar.We are looking for passionate individuals who share our vision of delivering a unique dining experience. If you feel you resonate with this, we would be thrilled to hear from you!Rosso Restaurant & Bar, known for its luxurious, glamorous, and vibrant atmosphere, is seeking a confident, enthusiastic, and experienced Duty Manager.In this pivotal role, you will support the General Manager and Assistant Manager, stepping in to manage operations during their absence. Your key responsibilities will include assisting in the daily operations of the restaurant.

Join Our Dynamic Team at Rosso Restaurant & BarWe are thrilled to announce that one of Manchester’s most celebrated dining establishments is expanding its talented team.This is your chance to become a part of Rosso Restaurant & Bar, where we offer exciting opportunities across various roles.We pride ourselves on being a unique venue; thus, we seek individuals who share our vision!Position: Senior Waiting StaffRosso Restaurant & Bar, known for its glamour and vibrant atmosphere, is in search of confident, passionate, and experienced waiting staff to join our exceptional team.For nearly a decade, Rosso has remained a top destination in Manchester, celebrated for its distinctive ambiance and luxurious dining experience. We invite you to be a part of our journey.

Your Next Career Move Awaits...Join a dynamic and iconic venue in Manchester, Rosso Restaurant & Bar, as we expand our talented team.We are seeking individuals who share our vision of providing an unparalleled dining experience.Are you ready to make a mark in one of the city’s premier restaurants? If so, we want to hear from you!Position: Senior Waiting StaffRosso Restaurant & Bar is recognized for its vibrant atmosphere and exceptional service. We are looking for enthusiastic and experienced waiting staff to enhance our team.For nearly a decade, Rosso has been a leading destination in Manchester, offering a unique blend of luxury, quality, and an unforgettable ambiance. We are searching for passionate individuals who excel in providing outstanding guest experiences.

Your Next Career Move Awaits…Join the team at one of Manchester’s most renowned dining destinations, Rosso Restaurant & Bar, as we expand our talented staff.We offer exciting and competitive roles that embody the unique essence of our establishment!Are you ready to elevate your career with us? If so, we want to hear from you!Position: Senior Waiting StaffRosso Restaurant & Bar, known for its luxurious and vibrant atmosphere, is searching for confident, enthusiastic, and experienced individuals to enhance our team.For nearly a decade, Rosso has been a must-visit venue in Manchester, blending ambience with luxury in a setting that must be experienced to be believed. We are seeking passionate waiting staff who share our vision of exceptional service.

Exciting Career Opportunity Awaits You!Join the team at one of Manchester's most renowned dining establishments. Rosso Restaurant & Bar is expanding its Front of House Reception Team, and we invite enthusiastic individuals to be the welcoming face of our recently refurbished venue.We pride ourselves on offering a unique blend of atmosphere, luxury, and quality, making Rosso a must-visit location. If you are passionate, confident, and eager to make an impression, we want you!Your Role: Receptionist / HostWe are looking for dynamic, enthusiastic, and confident individuals to join our vibrant reception team at Rosso Restaurant & Bar, a hallmark of Manchester's culinary scene.

Join Our Team as a New Partner Experience Advisor (French Speaking)At Deliveroo, we are committed to revolutionizing the shopping and dining experience. Our dynamic Commercial team plays a pivotal role in shaping our marketplace, driving innovation and growth as we serve restaurants, grocers, and explore new verticals globally. From forging key partnerships to creating data-driven growth strategies, we tackle significant challenges that propel our business forward. If you excel in fast-paced commercial environments and aspire to influence the future of a global brand, this team is your perfect match.We are on the lookout for a New Partner Experience Advisor to join our centralized hub. In this exciting role, you will represent Deliveroo to our newest French-speaking partners, ensuring that every small and medium-sized business (SMB) has a smooth and successful onboarding experience on our platform.Your ResponsibilitiesAs part of our Restaurant Onboarding team, you will help centralize all restaurant launch activities, creating a European hub that guarantees a consistent and exceptional experience for each partner joining the Deliveroo community.Here’s what your daily tasks may include:Facilitate Partner Onboarding: Serve as the main point of contact for new restaurant partners, guiding them through the setup process and ensuring they are ready to take their first orders.Deliver Outstanding Support: Provide top-notch assistance by addressing partner inquiries and resolving requests efficiently to meet tight deadlines.Collaborate with Internal Teams: Work hand-in-hand with Sales and Account Management teams to ensure a seamless transition for partners from initial sale to their first delivery.Implement Daily Outreach Plans: Maintain high outbound activity levels and organized call strategies to achieve ambitious KPIs while ensuring a positive partner experience.Ensure Data Accuracy: Keep all internal systems updated with precise partner information and progress tracking.Qualifications for SuccessEssential Skills:Language Skills: Native or fluent in both French and English (written and spoken).Communication Proficiency: Strong phone presence with the confidence to make regular outbound calls to restaurant partners.

Receptionist / HostJoin Our Dynamic Team!Rosso Restaurant & Bar, one of Manchester's most iconic and celebrated dining destinations, is on the lookout for enthusiastic new members to enhance our Front of House Reception Team. This is your chance to be part of a recently refurbished venue that defines luxury, quality, and ambience.As the welcoming face of our restaurant, you will play a vital role in creating memorable experiences for our guests. We seek passionate, engaging, and confident individuals who thrive in a lively and elegant atmosphere.Position Overview:We are seeking confident and enthusiastic individuals to join our team at Manchester's renowned Rosso Restaurant & Bar.Key Qualifications:Previous experience as a Receptionist or Host/Hostess in the hospitality or catering sector.Exceptional customer service, communication, and presentation skills, coupled with an enthusiastic, approachable demeanor.Familiarity with OpenTable or similar reservation systems is a plus.What We Offer:Highly Competitive Salary (Negotiable based on experience)Complimentary Daily Meals And Drinks28 Days of Holiday EntitlementIf you believe you are the right fit, please submit your current CV and indicate your availability for an interview.

Your Dream Opportunity Awaits…Join the vibrant team at one of Manchester’s most iconic dining establishments as we expand our crew.This is your chance to be a part of Rosso Restaurant & Bar, where exciting and competitive positions are now open for passionate individuals.We’re looking for team members who share our vision of creating a unique dining experience.If you believe you fit this description, we would love to hear from you!Bar Staff / Bar Backs – Multiple Positions AvailableRosso Restaurant & Bar, known for its glamorous and lively atmosphere, is seeking confident, enthusiastic, and experienced individuals to complement our team.With nearly 7 years of being a must-visit spot in Manchester, Rosso offers a unique blend of ambiance, quality, and luxury in a venue that truly needs to be experienced to be believed. We are in search of passionate and confident bar staff to join our dynamic team.

Your Dream Opportunity Awaits…Rosso Restaurant & Bar, one of Manchester's most renowned culinary destinations, is thrilled to announce openings for passionate individuals to join our dynamic team.We pride ourselves on creating a unique dining experience and are in search of staff who share our vision of excellence!Are you ready to take the next step in your career? We want to hear from you!Senior WaitstaffJoin us at Manchester’s vibrant and upscale Rosso Restaurant & Bar, where we seek confident, enthusiastic, and experienced professionals to enhance our team.For nearly seven years, Rosso has captivated guests with its exceptional blend of ambiance, quality, and luxury. We are looking for dedicated waiting staff who are passionate about providing outstanding service.Ideal candidates will possess the following qualifications:Proven experience in a busy, high-end restaurant setting.Strong ability to thrive in a supportive and structured work environment.Exceptional guest service skills with a track record of exceeding guest expectations.Benefits include:Highly competitive salary (negotiable based on experience).Performance-based bonus scheme.Daily meals and beverages provided.Opportunities for career development and progression.28 days of holiday entitlement.If you believe you are the right fit, please apply with your current CV and availability for an interview.

Join Our Dynamic Team at Rosso Restaurant & Bar!We are thrilled to announce that one of Manchester’s premier dining destinations is expanding its team, and we want you to be a part of it!At Rosso Restaurant & Bar, we pride ourselves on offering an exquisite dining experience that is truly one-of-a-kind. We are currently seeking enthusiastic and skilled bartenders to join our vibrant and dedicated team.If you have a passion for delivering exceptional service and thrive in a fast-paced environment, we would love to hear from you!Available Positions: Bartenders / Bar BacksRosso Restaurant & Bar, known for its glamorous ambiance and stellar reputation, is in search of confident and experienced individuals who can complement our talented team.With nearly seven years as one of Manchester’s must-visit restaurants, we offer a unique blend of luxury, quality, and an atmosphere that must be experienced to be believed. Join us in creating unforgettable moments for our guests!