Retentions Account Manager for SMB in Belgium (French Speaking)

Role Overview Deliveroo is hiring a Retentions Account Manager to support Small and Medium Businesses (SMB) in Belgium. This position is based in the Manchester main office. The focus is on building strong client relationships and helping SMB clients get the most value from Deliveroo’s platform. What You Will Do Engage with French-speaking SMB clients in Bel…

French Speaking Account Manager - French MarketAt Deliveroo, we are on a mission to revolutionize the way people dine and shop. Our commitment to impact, innovation, and growth drives every aspect of our operations. The Commercial team is at the heart of Deliveroo’s marketplace, shaping our service to restaurants, grocers, and emerging verticals globally. From forging essential partnerships to exploring new revenue opportunities and developing data-driven growth strategies, we tackle significant challenges that propel our business forward. If you excel in dynamic, commercial settings and aspire to shape the future of a global brand, this team is where you belong.We are seeking an SMB Account Manager for the French Market to join our Manchester office. In this position, you will play a crucial role in empowering our restaurant partners across France, guiding them on marketing strategies, technological advancements, and operational excellence.Key ResponsibilitiesAs part of the SMB (Small Medium Business) team, based in the vibrant city center of Manchester, you will collaborate with local independent restaurants through a desk-based consultancy model, assisting them in navigating the fast-evolving delivery landscape.Your daily activities will include:Portfolio Management: Oversee a diverse portfolio of accounts through a desk-based approach, fostering growth via phone, email, and digital presentations.Relationship Building: Cultivate long-term partnerships with our French clients, ensuring exceptional service and achieving beneficial outcomes for both the restaurants and Deliveroo.Campaign Management: Enhance engagement through national and local marketing initiatives aimed at improving key performance indicators such as order volume and partner retention.Operational Coordination: Serve as the liaison between our restaurant partners and internal teams to ensure tailored solutions that meet partner requirements.Data-Driven Solutions: Leverage insights to identify performance challenges and implement innovative solutions that enhance the delivery experience for our partners.

Account Manager - Dutch Speaking for Belgium MarketBecome part of our vision to revolutionize how people shop and dine, where impact, innovation, and growth are at the forefront of our operations. Our Commercial team is integral to Deliveroo’s marketplace, influencing how we engage with restaurants, grocers, and new sectors worldwide. From negotiating pivotal partnerships to unlocking fresh revenue opportunities and developing data-driven growth strategies, we tackle significant challenges that propel the business forward. If you excel in dynamic commercial settings and aspire to shape the future of a global brand, our team is the perfect fit for you.We are seeking an Account Manager - Dutch Speaking for the Belgium Market to join our Manchester team. In this capacity, you will empower our restaurant partners in Belgium to maximize their potential on our platform, providing insights on various aspects from marketing strategies to operational excellence.Discover more about our Commercial team — understand our motivations, our working style, and what you can anticipate.Key ResponsibilitiesYou will be part of the Small Medium Business (SMB) team, a vibrant group dedicated to supporting the backbone of our marketplace—local independent restaurants—through a desk-based consultancy model to drive their success.Your daily tasks may include:Portfolio Management: Oversee a diverse portfolio of accounts utilizing a desk-based approach, leveraging phone, email, and video calls to facilitate partner growth.Relationship Building: Cultivate and sustain enduring relationships with Belgium's partner network, ensuring high-quality service and fostering positive outcomes for both our partners and Deliveroo.Campaign Implementation: Enhance engagement with national and local marketing initiatives, boosting key metrics such as restaurant retention and order volume.Cross-Department Collaboration: Serve as the liaison between your restaurant partners and internal Deliveroo teams to ensure our technology and solutions align with specific partner requirements.Performance Enhancement: Analyze data to pinpoint obstacles to success and offer innovative solutions that assist partners in delivering an exceptional delivery experience.Qualifications for SuccessThe ideal candidate will possess substantial expertise in several of the following areas and a desire to develop in others:Strong communication skills in Dutch and English.Experience in account management or client services.Ability to analyze data and derive actionable insights.Proficiency in leveraging technology to drive partner success.Passion for the food and beverage industry.

SafetyCulture is seeking a French Speaking Account Executive based in Manchester. This position centers on building relationships with clients in French-speaking markets and supporting their understanding of SafetyCulture’s solutions. Role overview The French Speaking Account Executive will focus on client engagement and growth. Regular conversations with prospective and existing customers in French will form a core part of the day-to-day work. The role involves explaining SafetyCulture’s offerings and ensuring clients see value in the platform. What you will do Engage with clients and prospects in French-speaking regions Communicate the benefits and features of SafetyCulture’s solutions Support customer success and foster strong client relationships Who will thrive in this role Fluency in French Interest in customer success and relationship-building Motivation to contribute to a collaborative team

SafetyCulture is looking for a Senior Account Executive fluent in French to join the Manchester office. This position focuses on building and maintaining strong relationships with clients while supporting the company’s mission to improve workplace safety and efficiency. Role overview The Senior Account Executive manages and nurtures client accounts. The role involves driving sales initiatives and working closely with teams across the business to deliver a high level of customer satisfaction. What you will do Develop and manage relationships with French-speaking clients Lead sales efforts to grow client accounts Collaborate with cross-functional teams to meet client needs Requirements Fluency in French Experience in account management or sales Strong communication and relationship-building skills Based in or able to work from Manchester

SMB Account ManagerJoin us in our mission to revolutionize the way people shop and dine, where impact, innovation, and growth are at the core of our operations. Our Commercial team is pivotal to Deliveroo’s marketplace—molding the way we engage with restaurants, grocers, and new verticals globally. We tackle significant challenges, from negotiating essential partnerships to discovering new revenue avenues and developing data-driven growth strategies. If you excel in dynamic commercial settings and aspire to shape the future of a leading global brand, this is the team for you.We’re on the lookout for an SMB Account Manager to bolster our Manchester team. In this capacity, you’ll empower our restaurant partners to enhance their operations, attract new clientele, and maximize the potential of our advanced technology to optimize their experience on our platform.Explore our Commercial team — learn about our motivations, work culture, and what you can anticipate.Your ResponsibilitiesAs a member of the SMB (Small Medium Business) team in Manchester City Centre, you will engage in high-velocity, desk-based relationship management, serving as the primary consultant for our diverse partner portfolio to ensure their long-term success.Here’s a glimpse into your daily activities:Strategic Portfolio Management: Independently manage a portfolio of accounts through a desk-based model, driving growth via phone, email, and video presentations.Relationship Building: Cultivate and sustain favorable, long-term relationships with partners, ensuring they receive exceptional service and customized support.Campaign Implementation: Launch national and local marketing initiatives to enhance key performance indicators, such as order volume, retention, and customer satisfaction.Consultative Guidance: Advise partners on how to deliver the best customer experience and leverage our latest technologies and benefits.Cross-Functional Collaboration: Act as a liaison between your restaurant partners and internal Deliveroo teams to ensure our solutions align with their specific requirements.What We’re Looking ForOur ideal candidate will possess expertise in various areas and an eagerness to grow in others:Proven Experience: Demonstrated success in account management or a similar field.

Join SafetyCulture as a Senior Customer Success Manager where you will be a pivotal part of our mission to enhance operational excellence. In this role, you will engage with our most promising accounts, serving as a trusted advisor to help clients unlock the full potential of our platform. Your contributions will ensure they meet their business objectives and deepen their partnership with us. The ideal candidate will possess extensive experience managing Enterprise clients across diverse industries, showcasing a proven ability to drive customer success and satisfaction.

Join Our Team as a New Partner Experience Advisor (French Speaking)At Deliveroo, we are committed to revolutionizing the shopping and dining experience. Our dynamic Commercial team plays a pivotal role in shaping our marketplace, driving innovation and growth as we serve restaurants, grocers, and explore new verticals globally. From forging key partnerships to creating data-driven growth strategies, we tackle significant challenges that propel our business forward. If you excel in fast-paced commercial environments and aspire to influence the future of a global brand, this team is your perfect match.We are on the lookout for a New Partner Experience Advisor to join our centralized hub. In this exciting role, you will represent Deliveroo to our newest French-speaking partners, ensuring that every small and medium-sized business (SMB) has a smooth and successful onboarding experience on our platform.Your ResponsibilitiesAs part of our Restaurant Onboarding team, you will help centralize all restaurant launch activities, creating a European hub that guarantees a consistent and exceptional experience for each partner joining the Deliveroo community.Here’s what your daily tasks may include:Facilitate Partner Onboarding: Serve as the main point of contact for new restaurant partners, guiding them through the setup process and ensuring they are ready to take their first orders.Deliver Outstanding Support: Provide top-notch assistance by addressing partner inquiries and resolving requests efficiently to meet tight deadlines.Collaborate with Internal Teams: Work hand-in-hand with Sales and Account Management teams to ensure a seamless transition for partners from initial sale to their first delivery.Implement Daily Outreach Plans: Maintain high outbound activity levels and organized call strategies to achieve ambitious KPIs while ensuring a positive partner experience.Ensure Data Accuracy: Keep all internal systems updated with precise partner information and progress tracking.Qualifications for SuccessEssential Skills:Language Skills: Native or fluent in both French and English (written and spoken).Communication Proficiency: Strong phone presence with the confidence to make regular outbound calls to restaurant partners.

Join our dynamic team as a Corporate Service Centre Agent at Deliveroo For Work! We are looking for a motivated individual who is fluent in French and passionate about providing exceptional customer service. In this role, you will be the first point of contact for our corporate clients, assisting them with inquiries and ensuring their needs are met efficiently.Your responsibilities will include handling customer queries, providing solutions, and maintaining strong relationships with clients. You will work closely with various departments to resolve issues and improve our services.

Account Management Team Lead – Italian SpeakingJoin Deliveroo in our mission to revolutionize the way people shop and dine, where impact, innovation, and growth are at the core of everything we do. Our Commercial team is pivotal in shaping Deliveroo’s marketplace, focusing on how we serve restaurants, grocers, and emerging verticals globally. From negotiating significant partnerships to discovering new revenue opportunities and designing data-driven growth strategies, we embrace challenges that propel our business forward. If you excel in dynamic commercial environments and aspire to influence a global brand's future, this is the perfect team for you.We are seeking a Commercial Team Lead (SMB) to join our Manchester office. In this role, you will lead a team of Italian-speaking Account Managers, driving growth for our small and medium-sized restaurant partners in the Italian market.Your ResponsibilitiesAs part of the SMB Account Management team, you will be at the heart of Deliveroo’s marketplace, representing independent restaurants and small chains that add variety to our customers' experiences. Your mission will be to expand this department by nurturing talent and refining our commercial strategies.Team Leadership & CoachingDirectly manage and develop a diverse team of Account Managers, overseeing recruitment, performance management, and reward systems.Provide coaching through regular one-on-ones and development plans, emphasizing commercial best practices such as contract negotiations and growth proposals.Foster a positive team culture and maintain high morale, ensuring a low turnover rate and a high-performance environment.Strategy & ExecutionManage resources and prioritize tasks to ensure the team consistently meets growth and retention targets.Collaborate with Learning & Development to create valuable training resources to enhance the team's commercial impact.Utilize data and performance analytics to adjust targets, measure success, and report progress to the Head of Account Management.Operational ExcellenceAct as a stakeholder for...

Join Deliveroo as a French-Speaking Sales Development Representative (SDR)Are you eager to elevate your career within a vibrant and fast-paced environment? Be part of our ambitious team as a French-speaking Sales Development Representative (SDR) located in the bustling Manchester City Centre.In this role, you will engage with key decision-makers in the restaurant sector, assisting them in joining the Deliveroo platform and growing their businesses. If you are passionate about the food industry and excited to learn, this opportunity is tailored for you. No prior sales experience is necessary—just bring your enthusiasm, interpersonal skills, and a willingness to learn!Role OverviewAs a member of the SMB (Small and Medium Business) team, you will promote and sell B2B solutions to generate new business opportunities for Deliveroo in the French market.Location: Manchester City Centre (Hybrid)Salary: £26,600 base, plus monthly commission for reaching targets.Work Pattern: Initial probation period of 5 days per week in the office. Post-probation, transition to a hybrid model (3 days in-office, 2 days remote).What You’ll DoYou will serve as the primary contact for French restaurant partners, acting as a consultant and expert in growth strategies.Inbound & Outbound Lead Management: Address inquiries from French-speaking leads and proactively seek new business through phone and email.Consultative Selling: Foster relationships with restaurant owners, guiding them on how Deliveroo’s technology and logistics can enhance their revenue streams.Pipeline Ownership: Oversee your sales leads, maintain organization, and develop daily action plans to achieve and exceed monthly targets.Cross-functional Collaboration: Partner with 'Activation Teams' to ensure seamless onboarding, from contract finalization to tablet setups and photoshoots.Administrative Precision: Manage contracts and documentation with meticulous attention to detail for a smooth partner experience.What We ExpectLinguistic Mastery: Fluency in French and English (both written and spoken) is a must.Resilience: Confidence to make regular cold calls and engage with prospects for several hours each day.

The TeamJoin our dynamic Small Medium Business (SMB) team at Deliveroo, where we forge strong relationships with a multitude of independent restaurant and retail partners across Europe. Our mission is to ensure their growth and success on the Deliveroo marketplace. We manage the entire spectrum of partner interactions, from acquisition and onboarding to proactive account management, all through our Manchester-based contact center and our external partners.The RoleAs a pivotal member of our team, the Commercial Excellence Data Analyst will drive Deliveroo’s 2026 SMB operations objectives. You will harness your technical prowess and analytical skills to convert extensive interaction data into meaningful commercial insights. By utilizing NICE Interaction Analytics and LLM technology, you will enable scalable quality assessments, generate profound insights, and enhance agent effectiveness and productivity, ultimately boosting commercial performance within the SMB Hub. This role will position you as the technical expert for NICE and the analytical backbone of the Commercial Excellence team.Your ResponsibilitiesServe as the key technical liaison with suppliers, overseeing system development, configuration, testing, troubleshooting, and ongoing optimization.Oversee the comprehensive configuration of Interaction Analytics, Speech Analytics, and LLM auto-scoring, including prompts, scorecards, workflows, user accounts, and permissions.Identify and resolve data quality, performance, or automation challenges to ensure high-quality, scalable analysis.Deliver in-depth analytical insights across various SMB business areas, prioritizing requests from leaders and senior stakeholders.Translate complex datasets into clear, actionable insights that connect agent behavior, call quality, merchant sentiment, and commercial results.Manage all SMB Hub reporting for the Commercial Excellence team.Automate reporting processes to minimize manual workload and enhance scalability.Facilitate the transition to AI-driven quality assessments by streamlining calibration processes and increasing consistency across evaluations.

Are you in search of an exciting opportunity as a French interpreter in Manchester? If you desire flexible hours paired with competitive pay, we have the perfect role for you! Language Empire is urgently seeking freelance French interpreters located in Manchester to provide services across diverse environments including the NHS, local authorities, police, probation services, and various public and private organizations. Founded in 2001, Language Empire has been at the forefront of delivering professional interpreting and translation services throughout the UK for over 20 years. Our team manages a vast range of languages and dialects, offering you a chance to engage in critical roles across politics, healthcare, business, and public service. If you possess proficiency in one or more foreign languages and are eager to make a significant impact, this position could be your next step! We are currently looking for: Face-to-Face Interpreters Telephone Interpreters Video Interpreters Translators Please note that this is a self-employed position. The Role As an interpreter, your responsibilities will include listening to, comprehending, and accurately reproducing content from the source language into the target language. Key duties include: Interpreting for clients accessing legal, health, and local government services Ensuring the understanding of non-English speakers after each interpretation Providing conference, consecutive, and public service interpreting Handling highly confidential information Acting as a liaison between service users and providers

Are you a proficient French interpreter seeking an exciting opportunity in Manchester? Join us at Language Empire, where we offer flexible working hours and competitive remuneration for freelance French interpreters across various settings, including NHS, local authorities, police, probation, and other public and private organizations.Founded in 2001, Language Empire has been a leader in delivering professional interpreting and translation services throughout the UK for over two decades. We cater to hundreds of languages and dialects, providing essential language support in fields such as politics, business, healthcare, and public service. If you are fluent in one or more foreign languages and eager to play a vital role in facilitating communication, we want to hear from you!Currently, we are looking for:Face-to-Face InterpretersTelephone InterpretersVideo InterpretersTranslatorsPlease note this is a self-employed position.The Role:Your interpreting duties will involve listening to, comprehending, and accurately conveying content from the source language to the target language. You will:Provide interpretation services for clients utilizing legal, health, and local government services.Ensure understanding by checking comprehension with non-English speakers after each sentence.Engage in conference, consecutive, and public service interpreting.Handle sensitive and confidential information with discretion.Act as a liaison between service users and providers.

As a Digital Account Manager at dept, you will play a crucial role in managing and nurturing client relationships while overseeing the delivery of high-quality digital services. Your expertise will help drive strategic initiatives and ensure client satisfaction through effective communication and project management.We are looking for an individual with a passion for digital marketing and a track record of success in managing accounts. You will be responsible for understanding client needs, developing tailored solutions, and collaborating with cross-functional teams to deliver measurable results.

Join PHMG as the Head of Account Management, where you will lead a dynamic team dedicated to delivering exceptional service and fostering strong client relationships. In this pivotal role, you will oversee strategy and execution, ensuring our clients receive innovative solutions tailored to their unique needs. Your leadership will drive team performance and client satisfaction.

Join Omnicom Health Group as a Senior Account Manager, where you will leverage your expertise in client relations and strategic planning to drive impactful healthcare marketing solutions. You will be at the forefront of managing key accounts, ensuring client satisfaction, and leading project teams to deliver exceptional results.

Selecta stands as the premier European authority in tech-enhanced retail, pioneering innovative unattended Food & Beverage solutions along with Specialist Coffee services. We are seeking a high-performing and strategically minded Regional Account Manager to oversee a designated area in Manchester. Your primary responsibility will be to bolster the retention and expansion of Key Accounts through comprehensive Account plans, while also enhancing NPS feedback positively. You will integrate into a well-established, collaborative Sales team, operating under a business model that fosters success and excellence, all while having the autonomy to manage your own client portfolio.Become a part of Selecta’s WINNING Sales Culture – Regional Sales TeamOur dynamic, motivated Sales teams and Management bring an extensive wealth of industry expertise, ready to support new team members in achieving their goals.Enjoy a lucrative territory with tremendous potential (we currently hold only 10% market share across sectors) - our top achievers earn over £100k.We are committed to recognizing success through bonuses, sales events, and incentive trips (including skiing in Switzerland in 2022!).Be part of an exciting company rebrand that signifies a complete shift towards a service-led, client-focused approach.We are backed by private equity and boast our own Roastery in the Netherlands, complete with an R&D center.Operate across 16 countries, offering opportunities for personal and client growth.Receive world-class, needs-based Sales training.What makes your role exciting?Each opportunity is unique and tailored, focusing on needs-based selling. No two days are the same, eliminating monotony and boredom from your work week! Our Account Managers develop strategic plans that ensure client retention and contract renewals, while also expanding the client base through effective networking and new business acquisition. Like all Sales roles, you will have targets to meet.About SelectaWe are dedicated to providing exceptional client service, ensuring millions of consumers and employees remain energized daily: one coffee, one snack, and one smile at a time. That’s our mission. Our world-class brands and services are something to cherish. With an international presence and extensive national networks, our solutions are unattended, ensuring safety and reliability. Innovation is at the heart of everything we do.

Location: Manchester city centre, England. Crosslake Technology operates as a hybrid, remote-first company, with a preference for candidates who can regularly collaborate in or near Manchester. Role overview The Management Accountant supports accounting operations across Crosslake’s EMEA region. This position is based in Manchester and reports to the Financial Controller. Collaboration with accounting teams in both EMEA and North America is a regular part of the job. What you will do Manage essential accounting workflows to ensure timely and accurate financial reporting Apply core accounting principles to profit and loss and balance sheet activities Handle international agreements related to financial operations Facilitate the annual financial audit process This role covers a broad range of accounting and reporting tasks. The Management Accountant plays a key part in building sustainable, scalable processes as Crosslake grows. What we look for Strong analytical and investigative skills Experience improving financial controls and operational practices Commitment to accuracy and process improvement

About WPP MediaWPP serves as the trusted growth partner for leading global brands. Armed with exceptional talent, reliable data, and world-class partnerships, we leverage our innovative marketing platform, WPP Open, to assist clients in navigating changes, seizing opportunities, and driving transformative growth.WPP Media operates as WPP's AI-driven media unit, strategically merging media, data, and partnerships to deliver personalized creative solutions at scale. Through WPP Open and powered by Open Intelligence, clients have clear visibility into the effectiveness of their media investments.For more details, visit wppmedia.com.1829 - Programmatic Account ManagerRole Overview and ImpactJoin an award-winning team at the core of UK government initiatives, where your contributions will genuinely affect lives. As part of WPP 650, you will find a supportive and collaborative environment that prioritizes curiosity, kindness, and growth. Together, we utilize behavior change principles to craft smarter services, influence informed decisions, and assist millions across the nation.WPP 650, named after the 650 UK constituencies, signifies our commitment to representing the diversity of the country and its communities. Each day presents unique challenges worth solving in a dynamic learning environment. You will address significant issues alongside talented colleagues who are deeply passionate about their work. This is a demanding yet rewarding journey.WPP 650 is a dedicated agency unit within WPP, focused on meeting the evolving communication needs of government clients. By leveraging the best talent, technology, and insights from WPP, we aim to deliver impactful, modern public communications and reshape government-citizen engagement.This role offers meaningful work that you can take pride in.The Programmatic Account Manager will oversee the entire campaign lifecycle, including channel planning, setup management, campaign optimization, ensuring compliance with WPP Media standards, and reporting results directly to clients.