Technical Support Specialist

GBV Ltd., a leading technology solutions provider in Greater Manchester, is seeking a dedicated Technical Support Specialist to join our dynamic team.The successful candidate will play a crucial role in enhancing our remote team's efficiency by:Setting up and deploying approximately 90 Chromebooks for our field sales team, utilizing a secure tethered solutio…

Role Overview Sequel Med Tech is seeking a Technical Product Support Specialist in Manchester, NH. This role focuses on supporting customers and helping them get the most from our medical technology products. What You Will Do Troubleshoot and resolve technical issues for customers Respond to product inquiries and provide clear guidance Work with the engineering team to improve product functionality What Helps in This Role Strong communication skills Technical problem-solving ability Comfort working directly with customers and technical teams

Zenoti provides a cloud-based software platform tailored for the beauty and wellness industry. The system brings together online appointment scheduling, point-of-sale, CRM, employee management, inventory tracking, and marketing tools in one place. Businesses rely on Zenoti to simplify daily operations, manage costs, and strengthen customer relationships. More than 30,000 salons, spas, medspas, and fitness studios across over 50 countries use Zenoti. Well-known names such as European Wax Center, Hand & Stone, and CorePower Yoga depend on the platform to manage their businesses. Zenoti has achieved a $1 billion unicorn valuation, earned recognition as the Next Tech Titan from GeekWire, and secured an $80 million investment from TPG. The company was certified as a Great Place to Work for 2021-2022. More information is available at zenoti.com.

Location: Manchester, Old TraffordHours: 1:00 PM - 10:00 PM (supporting US clients) (1 Pacific Coast Shift every 8 weeks, 6 PM - 12 AM)Salary: £29,000 base (£31,000 OTE)Join PHMG as we expand our technology consulting team dedicated to supporting our esteemed clients across North America. As a System Support Specialist, you will oversee the seamless implementation of tailored audio branding solutions on clients’ telephony systems, along with providing ongoing support to ensure exceptional client experiences that reflect our commitment to excellence.Collaborating closely with our dedicated Account Managers, you will develop a comprehensive understanding of each client’s unique needs, allowing you to devise effective strategies for deploying our audio productions. Your ability to manage tasks through our CRM systems will be crucial, and we will provide you with a structured training plan to enhance your technical expertise.We seek passionate, hardworking individuals with a drive for success to join our dynamic team.

We are seeking an enthusiastic and skilled 1st/2nd Line IT Support Engineer to join our dynamic team in Manchester. In this pivotal role, you will be responsible for the day-to-day management and maintenance of our systems, acting as the primary point of contact for users facing technical challenges.Your problem-solving expertise will be crucial as you troubleshoot a variety of technical issues, assist with cybersecurity initiatives, and adopt a proactive approach to your work.The responsibilities of this position include:Performing desktop maintenance primarily on Windows 10, along with some Apple and Android devices.Collaborating with the infrastructure team to support software rollouts and patches.Maintaining label and industrial printers.Providing application and user support, especially for Microsoft Office 365.Assisting with in-house custom application support (training provided).Managing Active Directory users.Helping to maintain enterprise antivirus solutions.Installing and troubleshooting hardware and software.Creating and updating internal documentation for the IT service desk.

As the pivotal force ensuring the operational excellence of the nation’s vital industrial machinery, you will step into the role of Onsite Machine Tool Maintenance Specialist at the prestigious Portsmouth Naval Shipyard. Here, you will take comprehensive ownership of the assessment and preventative maintenance processes for a wide array of both modern and historical machine tools and production equipment. Your objective is to continually enhance these services, guaranteeing that every machine is optimized for maximum performance, preempting any potential issues.Your expertise in mechanical and electrical systems will empower you to cultivate a culture of safety and precision, enabling our customer’s mission to proceed seamlessly. In this impactful role, you will apply your extensive skills in mechanical and electrical troubleshooting, along with PLC controls, to tackle intricate technical challenges with unmatched speed and accuracy. Your contributions extend beyond merely repairing machines; you will provide exceptional technical guidance, training, and support to customers, elevating the entire maintenance team’s performance standards.Success in this role demands more than technical proficiency; it requires exceptional communication skills and the ability to forge robust professional relationships. You will harness digital tools and systems to maintain impeccable service reports, ensuring that every partner has access to real-time information. By nurturing elite connections with your fellow Phillips partners, you will align your individual successes with our collective mission to achieve remarkable objectives. If you possess outstanding communication skills and a fervor for metal cutting and fabrication, this is your opportunity to spearhead a crucial operation.At Phillips, we foster a world-class collaborative culture, complemented by competitive compensation and benefits. With over 65 years of history, Phillips has evolved from a small team to a global workforce of over 900, specializing in supplying and supporting manufacturing technology across the United States and beyond. Compensation is determined based on market standards and your personal contributions, with an expected salary range of $85,000.00 to $140,000.00 annually, plus potential bonuses. If you have a different compensation expectation, we encourage you to share it in your application.Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.

We are seeking a dedicated and knowledgeable Technical Service Specialist to join our dynamic team in the North Region. In this role, you will leverage your expertise in Pressure Sensitive Adhesives to provide exceptional technical support and solutions to our clients, ensuring their complete satisfaction and successful application of our products.Your responsibilities will include conducting product demonstrations, offering technical assistance, and collaborating closely with our sales team to drive customer engagement and product adoption. You will also be instrumental in troubleshooting and resolving any product-related issues, thereby enhancing our client relationships and contributing to our overall success.

We are currently seeking a talented and motivated 2nd Line Support/System Administrator to join our dynamic IT team at a nationally recognized company located in the vibrant heart of Manchester.This role presents a unique opportunity to enhance your skills while working with cutting-edge technologies in a collaborative environment.Your Responsibilities:Manage and optimize the company's IT support systems.Effectively diagnose and resolve IT support issues while adhering to established service level agreements (SLAs).Participate in various project initiatives to improve IT services.Collaborate with suppliers and key stakeholders to implement IT projects that align with company objectives.Who We Are Looking For:A candidate with a degree in Computer Science or a relevant IT qualification (such as Microsoft Fundamentals/Associate).At least 2 years of experience in an IT service desk or a similar role.Proficient in supporting end-user hardware and software.Experience with MS Server, networking, and system administration.Familiarity with Windows Server, Active Directory, Office 365, Exchange, and Windows 10.A valid Driving Licence is preferred.In this position, you will closely collaborate with the IT Director, providing you with exceptional opportunities for professional growth and development while enjoying the autonomy to thrive in your role.We encourage you to apply today!

Join Zopa as a Customer Service Specialist and be part of a dynamic team dedicated to delivering outstanding service. In this role, you will engage with customers, resolving their inquiries and enhancing their experience with our innovative financial solutions.

Xero seeks a Customer Experience Specialist - Accounting for its Manchester office at Landmark, St Peter's Square. This position focuses on supporting small business owners, accountants, and bookkeepers as they navigate Xero’s accounting platform. Specialists serve as brand ambassadors, helping customers understand product features and resolving their questions across several communication channels. Building trust sits at the heart of this role. Specialists deliver clear, actionable solutions to a wide range of queries, making accounting tools more accessible for users at all experience levels. The work directly supports the small business community by ensuring everyone can get value from Xero, regardless of the complexity of their needs. Team culture The Customer Experience team values collaboration and ongoing learning. Team members share knowledge and support each other, aiming for strong outcomes in customer activation and retention. Adapting to new strategies and technologies is part of the team’s everyday work. Main responsibilities Assist customers with both reactive support and proactive outreach, helping them use Xero’s products more effectively. Use new technologies, including Generative AI, to improve the customer experience. Document interactions and manage cases with tools such as Salesforce to ensure smooth service delivery. Apply accounting knowledge to address questions from users with different backgrounds and experience levels. Work schedule options This role requires committing to one of the following schedules: Monday to Friday, 11:30 AM - 8 PM Tuesday to Saturday, 11:30 AM - 8 PM Sunday to Thursday, 11:30 AM - 8 PM Anticipated start date: June 22, 2026.

Join Our Vision at KrooAt Kroo, we aspire to revolutionize banking by being the first bank that our customers not only trust but also love. Our mission is to empower individuals to take charge of their financial destinies while fostering a positive impact on the environment.Integrity, transparency, and honesty are at the core of our values. We encourage bold thinking and continuous learning, striving together towards our ambitious goals. We are committed to breaking new ground in the financial sector.As a Customer Support Specialist, you will be the primary point of contact for our valued customers, addressing their queries and troubleshooting issues effectively. Your role is crucial as you represent the digital face of Kroo!We understand that our team and culture are what set us apart, which is why we are dedicated to fostering personal and professional growth. You will collaborate with cross-functional teams, including our product and development units, to enhance the customer experience daily and contribute to our collective journey.Key Responsibilities:Deliver exceptional customer service through live chat, emails, phone calls, and social media platforms.Act as the first line of support for customer complaints, ensuring fair treatment and resolution.Demonstrate initiative and ownership in problem-solving for customer issues.Identify and analyze customer frustrations to help improve our processes, tools, and products.Recognize vulnerable customers and provide the necessary support.Collaborate with our financial crime team to identify and investigate trends.Prioritize customer feedback and feature requests, escalating them to the product team.Assist fellow Operations team members and mentor new hires.Ideal Candidate:Previous experience in frontline or back-office banking.Background in customer service within the financial services sector.A keen interest in how technology can enhance customer experiences.A passion for working in a dynamic startup environment.Strong customer-centric mindset.Exceptional organizational skills.Outstanding written and verbal communication abilities.High level of empathy with a knack for connecting with others.Benefits:What We Offer:We provide a competitive benefits package designed to support your well-being and career development.

Join our dynamic team as a Technical Recruitment Consultant in Manchester! We are seeking motivated individuals who are passionate about connecting top-tier technical talent with leading organizations. In this role, you will leverage your expertise to identify, engage, and place exceptional candidates in various technical positions.

At boxxe, we believe that technology transcends hardware and software; it's fundamentally about people. Our commitment to nurturing meaningful relationships, coupled with deep expertise and practical know-how in technology, drives our mission. We prioritize our customers, partners, and the environment, and it is our dedicated team that truly makes the difference.We are on a mission to make technology human by understanding, collaborating, simplifying, caring, and delivering together.How You Fit into the Big Picture The 1st Line Support Engineer plays a crucial role in addressing user inquiries and IT challenges, ensuring that all requests are properly recorded in our ITSM tool and managed in accordance with our Service Level Agreements (SLAs). Each ticket must be validated and categorized for efficient processing. You will maintain clear and timely communication with service users from initiation to resolution, coordinating with internal client teams as necessary. Your role will also involve optimizing processes through analysis, reporting, and initiatives like automation, skills development, and knowledge sharing. Continuous professional development within our IT skill framework is essential to uphold and enhance service quality.Your Responsibilities Follow Incident, Major Incident, Problem, Knowledge, and Change Management protocols.Respond to incoming calls professionally and promptly.Assist users via phone, email, and the client ticket management system (ServiceNow).Document all tickets (requests, incidents, problems, and changes) within the client ticket management system.Monitor and escalate alerts from our monitoring platform.Provide support for computers, servers, and applications.Manage user accounts, including permissions and JLM processes.Escalate issues to 2nd and 3rd line support engineers as needed.Triage incoming tickets, assigning appropriate priority levels and support teams.Identify major incidents and escalate them to the major incident manager and relevant support teams.Follow up on tickets at designated intervals until resolution in line with SLAs.Complete standardized daily and weekly tasks assigned by your line manager, including monitoring alerts, backup reporting, patch management vulnerabilities, and end-user management.Maintain information security standards.Participate in a rotating Sunday Patch Management cycle for RH, OEL, and Windows servers (training will be provided).

Join our dynamic team at P A Consulting as a Technical Lead in Manchester. We are seeking a highly skilled professional to spearhead our digital projects and guide our talented developers. In this role, you will be responsible for technical direction, ensuring the successful delivery of high-quality software solutions that align with our clients' needs.As a Technical Lead, you will mentor team members, implement best practices, and drive innovation within our digital department. Your expertise will be pivotal in enhancing our development processes and fostering a collaborative environment.

Job Title: Support Worker for Children Organisation: Paragon Social CareAbout UsAt Paragon Social Care, we strive to provide exceptional care and support for children and young people. Our mission is to cultivate safe, nurturing environments that empower young individuals to gain confidence, foster independence, and realize their fullest potential.Embracing our ethos, Excellence Through Understanding, we prioritize the wellbeing of every child, ensuring that it is at the core of our operations. We advocate for equality, inclusivity, and teamwork with families and professionals to achieve the best possible outcomes for those we serve.The RoleWe are in search of compassionate and dependable Support Workers to become part of our dynamic team. This fulfilling opportunity is open to individuals from diverse backgrounds who are dedicated to making a positive impact in the lives of young people.Whether you possess experience in care, education, youth work, or are eager to embark on a rewarding new career, we welcome applicants who exhibit empathy, resilience, and a genuine commitment to supporting others.In this role, you will assist young people in feeling secure, supported, and empowered in their daily activities.Key ResponsibilitiesEnsure the safety and wellbeing of young people at all times.Establish positive, trusting relationships and provide emotional support.Assist with personal care as needed.Plan and participate in activities, hobbies, and outings.Transport young people to school, appointments, and meetings.Prepare meals and promote healthy routines.Maintain a clean, safe, and organized living environment.RequirementsTo be eligible for this role, you must:Possess a full UK driving license and have access to your own vehicle.Hold full Right to Work in the UK.Be willing to travel for work purposes.Be able to obtain and maintain a clean DBS check.Why Join Us?Make a significant and lasting difference in the lives of young people.Be part of a supportive, values-driven team.Access opportunities for training, development, and career progression.Gain valuable experience in a rewarding sector.Apply NowIf you are passionate about supporting young people and wish to join a team that truly makes a difference, we would love to hear from you.Submit your updated CV today and take the next step towards a meaningful and fulfilling career.This role necessitates an enhanced Disclosure and Barring Service (DBS) check. Paragon Social Care is dedicated to safeguarding and promoting the welfare of children and young people, and all applicants must share this commitment.

Role Overview Mark43 is hiring a Junior Technical Writer in Manchester. This role focuses on producing clear, accurate technical documentation that helps users and team members understand complex information. The position offers a chance to strengthen writing skills while working alongside experienced professionals.

Join AECOM as a Technical Director for Substations in Manchester, where you will lead innovative projects that shape the future of energy infrastructure. In this pivotal role, you will be responsible for overseeing the technical aspects of substations, ensuring compliance with industry standards, and driving project success through effective team leadership.

Join our dynamic team as a Second Line Support Engineer at AJ Bell, where you will play a crucial role in ensuring the smooth operation of our IT services. You will tackle complex technical issues, provide expert support to our first-line engineers, and contribute to enhancing our service delivery.In this role, you'll have the opportunity to work closely with various departments, including Service Delivery and Infrastructure, to implement solutions that drive efficiency and improve user experience.

Are you passionate about making a difference in the lives of young people? Join Paragon Social Care as a Children's Support Worker!At Paragon Social Care, we are dedicated to transforming the lives of vulnerable children and providing them with the support they need to thrive. If you are compassionate, resilient, and eager to take on a rewarding challenge, we would love to have you on our team!About Us:Our mission is clear: “Excellence Through Understanding.” We offer vital 24/7 support to children and young people in local authority care, ensuring they have a safe and nurturing environment during times of uncertainty. Every child deserves love, care, and opportunities for a brighter future, and this begins with you.Your Daily Impact:As a Children's Support Worker, your responsibilities will include:Delivering trauma-informed care to ensure young people feel safe and supportedFostering positive relationships and encouraging healthy daily routinesAssisting with meal preparation, educational support, and life skills developmentAdvocating for the children’s voices, ensuring they feel heard and valuedAccompanying young people to medical appointments and community activitiesUtilizing your own vehicle for transportation when necessaryEmpowering them to move forward confidently into their next chapters What We Seek: Experience working with children or young people (paid or voluntary) A full UK driver’s licence and your own car Strong qualities of patience, empathy, and emotional resilience A flexible mindset (willingness to work waking nights, weekends, and sleep-ins when required) A clear enhanced DBS (or readiness to complete one) Desirable: NVQ Level 3 in Children’s Residential Care or equivalent qualification. What We Offer You:Competitive pay:£17.50ph - £24.00ph PAYE Rate (inclusive of holiday pay)£20.00ph - £28.00ph Umbrella Rate Comprehensive free training:21 online modules plus in-person training focusing on safeguarding, trauma-informed practices, positive behavior support, and moreClear opportunities for career advancement (Senior Support Worker and beyond!)Additional Benefits:Flexible schedulingCasual dress code

Join dev2 as a Technical Sales Surveyor and become an integral part of our dynamic team in Manchester. In this role, you will leverage your technical expertise to drive sales and enhance customer satisfaction. You will be responsible for understanding client needs, providing technical solutions, and ensuring seamless project execution. Your ability to communicate effectively and build relationships will be key to your success.