Fulfillment Operations Team Lead

The RoleAt HelloFresh, you will join a vibrant team dedicated to innovation and harnessing cutting-edge technology to deliver outstanding experiences. We foster a culture rooted in collaboration, continuous development, and a pursuit of excellence. This is your chance to engage in meaningful projects, enhance your skills, and evolve within a nurturing atmosp…

About the RoleJoin our innovative team at HelloFresh, where we prioritize creativity and the use of cutting-edge technology to deliver exceptional customer experiences. Our collaborative culture fosters continuous growth and excellence, allowing you to engage in meaningful projects and develop your skillset in a supportive environment that values diverse perspectives.As a Fulfillment Operations Specialist, you will play a crucial role in supporting our Sales and Marketing Partnerships teams. Your responsibilities will include executing a variety of operational tasks with high volume and urgency while ensuring accuracy and consistency. This position demands hands-on involvement with our systems, trackers, and internal tools to maintain seamless operational workflows.We welcome passionate individuals who can contribute their unique talents and ideas. If you believe you can thrive in this role, even if you don’t meet all the requirements, we encourage you to apply!

Workstream develops an integrated HR, payroll, and hiring platform tailored for hourly workers. Many of the world’s 2.7 billion hourly employees lack access to dedicated technology, and Workstream’s tools help bridge that gap for businesses and their teams. The company partners with major brands, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. Backed by investors such as Founders Fund, BOND, and Coatue, Workstream is a Series B company focused on expanding its product offerings and market presence. Location This Global Business Operations Team Lead role is based in Manila, Philippines.

Join Agoda as an Account Team Lead, where you will play a pivotal role in driving success for our clients and optimizing our service offerings. You will lead a dedicated team, fostering collaboration and guiding them to achieve outstanding results. This is an opportunity to make a significant impact in a fast-paced environment where innovation and customer satisfaction are at the forefront.

Empower Every Identity, from AI to HumanAt Okta, we understand that identity is the cornerstone of unlocking the full potential of AI. Our mission is to secure AI by creating a trusted and neutral infrastructure that allows organizations to confidently navigate this new technological era. This endeavor demands a passionate commitment to addressing intricate challenges with tangible consequences. We seek proactive builders and owners who act with speed and urgency while executing with excellence.This role presents a unique opportunity for career-defining work. If you share our mission, we would love to connect.Discover OktaOkta is recognized as The World’s Identity Company, empowering individuals to safely utilize any technology across all devices and applications. Through our Workforce and Customer Identity Clouds, we provide secure yet flexible access, authentication, and automation, transforming the way people interact in the digital landscape, with identity at the core of business security and growth.At Okta, we value diverse perspectives and experiences. We are not searching for individuals who fit every single criterion; instead, we welcome lifelong learners and those who can enrich our team with their unique backgrounds.Join us in building a future where identity is truly yours.The TeamThis position is part of the Enterprise Technology group, playing an essential role in achieving our vision of supporting business outcomes across Okta. You will drive clarity, collaboration, and accountability in all our endeavors, enabling the broader Technology, Data & Intelligence organization to fulfill our mission to “Accelerate Okta’s Scale and Growth.”Your RoleAs the Team Lead of the Enterprise Technology - Support Operations team, you will manage a group of Business Application Administrators responsible for overseeing Okta’s Go-To-Market Technology, including Salesforce and its integrated applications. You will oversee daily operations of the Frontline Support and Services team, ensuring operational excellence and prompt resolution of production incidents and configuration requests in alignment with established SLAs. The ideal candidate will possess extensive experience with the Salesforce platform, ServiceNow, or similar ITSM tools, exceptional leadership capabilities, and a dedication to operational excellence.

At TTEC Digital, we empower our clients to foster a workplace where employees feel appreciated and supported, emphasizing that exceptional customer experiences begin with prioritizing employees. Our vision is to create an environment where individuals can truly excel.We are excited to announce an opening for a Client Success Team Lead to become part of our expanding team. This is a fully remote position! Candidates must be available for interviews and to work in U.S. time zones for this full-time role.As a rapidly growing organization leading the charge in AI-powered customer experience solutions, we blend consulting, software, and technology services to assist our clients in accelerating their time-to-value while achieving tangible benefits in revenue growth, cost savings, and enhanced productivity. Our expertise covers contact center operations, CRM solutions, AI technologies, and analytics, equipping us to help clients unlock new opportunities for value creation.The Client Success Team Lead will be responsible for two main functions:50% Team Leadership: Directing, mentoring, and fostering the development of a team of Client Success Managers who support low-touch and tech-touch accounts.50% Client Success Management: Actively managing a portfolio of low-touch and tech-touch clients to guarantee seamless service delivery, client satisfaction, and measurable success metrics.

Join our dynamic team as a Junior Team Lead focused on the Asian market. In this pivotal role, you will be responsible for guiding and managing data collection projects, coordinating field teams, and ensuring that project objectives are achieved. Your understanding of the local market will be key to enhancing participant recruitment and maintaining excellent data quality. This position offers a fantastic opportunity for an early-career professional eager to cultivate leadership abilities while making a meaningful impact on research and operational initiatives.

ABOUT US At Indie Campers, we are transforming the road trip experience by making campervan rentals accessible for everyone. Our digital-first approach and dedication to customer satisfaction have established us as a leader in the travel industry, offering an exceptional booking experience and high-quality road trips at unbeatable prices. With over a million nights booked through our platform, we've welcomed more than 300,000 travelers from 169 countries. Our diverse offerings include short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles. Driven by technology and innovation, we face exciting challenges that demand top-tier talent. We are expanding our team and invite those who share our vision to join us on this thrilling journey. THE ROLE As the Team Leader for our On-Trip Support and Roadside Assistance teams, you will manage daily operations and ensure our customers receive outstanding service. You will act as the primary escalation point for complex cases, fostering team performance, compliance, and continuous improvement to uphold our high standards at Indie Campers. This position affords you the opportunity to lead and cultivate a dynamic, customer-centric team while significantly enhancing our customers’ experiences. WHAT WILL YOU WORK ON? Lead, supervise, and mentor the On-Trip Support and Roadside Assistance teams to drive high performance, engagement, and customer care. Conduct one-on-one meetings, performance evaluations, and development conversations. Oversee customer inquiries and manage escalated complaints and complex situations. Supervise coordination of roadside assistance and emergency support cases. Ensure accurate documentation of customer interactions and adherence to established SOPs. Monitor service quality and track key performance metrics such as CSAT, First Response Time, and Resolution Time. Lead corrective and preventive initiatives to enhance service quality and customer satisfaction. Analyze customer feedback to identify areas for improvement.

Join our dynamic team at Wrist as a GMP Team Lead. In this pivotal role, you will oversee our Good Manufacturing Practices (GMP) initiatives, ensuring compliance and excellence in our production processes. You will lead a team of dedicated professionals, fostering a culture of quality and safety while driving continuous improvement.

Cricut Inc. is looking for a Lead E-commerce Operations professional to oversee marketplace activities across Asia. This Manila-based role centers on driving both operational improvements and revenue growth within regional marketplace platforms. Key responsibilities Shape and enhance operational strategies tailored for Asian marketplace platforms Focus on improving customer experience throughout the entire process Support initiatives aimed at boosting revenue through marketplace channels Role focus This position involves guiding e-commerce operations, identifying opportunities for process improvement, and working closely with teams to achieve business goals in multiple Asian markets.

Role Overview d2b-1 is hiring an Operations Lead to support agency operations in the marketing sector. This position is remote, based in Manila, Metro Manila, Philippines. What You Will Do Oversee daily operations across the agency to keep projects running smoothly Work with different teams to improve performance and workflow Identify ways to streamline processes for greater efficiency Support efforts to deliver strong client service and satisfaction Collaboration This role involves regular coordination with project teams and stakeholders to address operational needs and support agency goals.

Work Location: 100% Onsite (Binondo)Schedule: Monday to Friday (8am-5pm)Responsibilities:Enhance and streamline daily clinic operations to maximize productivity and service quality.Convert organizational objectives into tangible initiatives that elevate clinic performance.Utilize data analytics to foresee challenges and implement solutions promptly.Lead by example: mentor, manage, and uplift a diverse clinic team.Address staff concerns with decisiveness, empathy, and professionalism.Ensure performance metrics are achieved through consistent engagement and support.Foster a warm, efficient, and responsive clinic atmosphere.

Join Santen as the Center of Excellence Lead for Regional Supply Chain Operations, where you will play a vital role in shaping and optimizing our supply chain strategies across the region. You will lead initiatives that enhance operational efficiency, drive innovation, and ensure the highest standards of service delivery.

About the RoleJoin Schneider Innovations, a dynamic and rapidly expanding U.S.-based brand group recognized as a leader in the medical consumables and personal safety equipment sectors. We serve a diverse portfolio of both consumer and institutional clients across North America and Europe through our robust eCommerce and B2B channels.We are seeking a B2B Pipeline Operations Associate who will take charge of the initial segment of our B2B pipeline, from account identification to qualification and preparation for Sales engagement.This role goes beyond mere filtering; you will source, evaluate, and shape opportunities so our Sales team can act swiftly and effectively.Key ResponsibilitiesQualify leads based on alignment, relevance, and readiness for sales engagement.Identify key decision-makers and confirm essential contact information.Maintain accurate CRM records (HubSpot).Enhance pipeline quality by analyzing patterns and incorporating feedback from Sales.Execute high-volume outbound calls to connect with potential customers and generate qualified opportunities.Success MetricsSales team accepts and acts on your leads without requiring rework.Achieve high data accuracy (95%+).Minimize “false positives” (bad leads).Ensure the pipeline is focused and actionable rather than bloated.Qualifications1–3 years in Sales Development Representative (SDR), Business Development Representative (BDR), lead generation, sales operations, or similar roles.B2B experience is mandatory.Hands-on experience with CRM systems (HubSpot preferred).Familiarity with LinkedIn Sales Navigator and Apollo/ZoomInfo.Exceptional research and data validation skills.Comfortable with light outreach for verification purposes.Remote Work Requirements (Philippines)Availability to work during U.S. business hours (timezone dependent).A computer capable of efficiently running CRM systems and research tools.Reliable high-speed internet connection.Strong verbal communication skills in English.Effective written communication in English for asynchronous collaboration.Our ValuesStrong judgment on prioritizing leads worth Sales time.Comfortable managing both lead sourcing and qualification.Detail-oriented, process-driven, and dependable.Willing to reject low-quality leads.Outcome-focused rather than activity-focused.

Are you ready to lead the charge in creative operations and resource planning at Who Gives A Crap? We are looking for a dynamic and innovative individual to manage our creative processes and resource allocation. As a key player in our team, you will ensure that our creative projects are executed efficiently and effectively while maintaining our commitment to sustainability and social responsibility.

Join Our Team as a CRM & Administrative Operations Associate (GoHighLevel Expert)At Wing, we are on an inspiring mission to revolutionize the future of work for companies around the globe! As a premier destination for organizations aiming to cultivate exceptional teams and streamline their operations, we are actively seeking a skilled CRM & Administrative Operations Associate (GoHighLevel Expert) to join our dynamic team immediately!Key Responsibilities:CRM Management (GoHighLevel)Oversee and enhance the complete GoHighLevel setupDesign and maintain automations, pipelines, forms, and workflowsQuickly diagnose and resolve CRM-related issuesIntegrate GHL with calendars, funnels, email systems, and tracking toolsEnsure data accuracy and reporting integrityFacilitate a seamless, automated lead journey from initial contact to sales and post-sale supportAdministrative Support, Lead Management & Client ExperienceRespond promptly to incoming emails, direct messages, and inquiriesClassify and prioritize leads (cold, warm, hot) and forward qualified leads to the sales teamSchedule appointments directly on the sales team’s calendarMaintain consistent follow-ups to ensure no lead is left unattendedUpdate CRM with every interaction and maintain accurate statusesProvide professional support to clients, directing them to appropriate team membersEnhance overall response speed and uphold a premium client experienceQualifications:• 3-5 years of relevant experience in CRM operations, administrative support, or client relationship management• Proficient in GoHighLevel (GHL) setup, automation, and troubleshooting• Strong track record in lead management, client communication, and administrative duties• Exceptional organizational skills with a keen attention to detail• Excellent written and verbal communication skills in English• Ability to work autonomously and ensure seamless operations without oversightTechnical Specifications:• USB headset with noise-cancellation capabilities• Functional webcam• Computer with a minimum 1.8 GHz processor and no less than 4GB RAM• Primary Internet Service Speed: at least 25 Mbps cable connection• Backup Internet Service Speed: at least 10 Mbps

We invite talented professionals to express their interest in the role of Lead Scheduler/Planner for our data center projects. In this pivotal position, you will oversee scheduling and planning activities to ensure efficient project execution and timely delivery. Your expertise will drive our operations, coordinating with various stakeholders to align project timelines and resources effectively.

Wrist Inc. is seeking a dynamic and strategic Head of Operations to lead our operational initiatives in Manila. In this executive role, you will be responsible for overseeing daily operations, developing long-term strategies, and ensuring operational excellence across all departments. The ideal candidate will have a proven track record in managing teams, streamlining processes, and driving growth. Join us to shape the future of Wrist Inc.!

At SiteMinder, we celebrate the unique contributions of every employee as a key driver of our success. By fostering diverse teams that embrace various voices, identities, backgrounds, experiences, and perspectives, we create an inclusive culture where everyone feels empowered to bring their authentic selves to work. Our differences fuel innovation and support us in continually transforming the experience for our customers. Together, we are stronger!About Us...Since our inception in 2006, we have been passionate about simplifying technology for hoteliers. Our innovative hotel commerce platform enables accommodation owners to attract and secure more guests online with ease and efficiency.From boutique hotels to renowned chains, we have empowered travelers to book everything from igloos to castles, cabins, and more.Today, we proudly stand as the world's foremost open hotel commerce platform, serving over 50,000 hotels across 150+ countries, facilitating more than 130 million reservations annually through our advanced technology.Your Role as a Customer Support Team Leader...As a vital member of our Global Customer Support team, the Customer Support Team Leader will focus on coaching, engaging, supervising, leading, and developing our General Services team to ensure exemplary customer service delivery.In your leadership role, you will be the go-to contact for team members, proactively ensuring seamless operations and collaboration among teams. By setting a positive example, you will oversee the team's efficiency, quality of service, and professional growth.Your Responsibilities...Cultivate a team of support consultants dedicated to prioritizing customer needs.Monitor daily team performance and ensure delivery of high standards.Identify performance gaps and implement action plans for improvement.Conduct one-on-ones, performance reviews, and team meetings to assess and motivate individual performance.Recruit exceptional new team members, providing them with the training and support needed for success.Collaborate with cross-functional teams to enhance overall service delivery.

Join our dynamic team at Adventus as a Junior Operations Associate. In this exciting role, you will support various operational tasks, ensuring smooth processes and assisting with day-to-day management. If you are a proactive individual looking to grow in a fast-paced environment, we want to hear from you!