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Experience Level
Manager
Qualifications
Qualifications:Proven experience in business operations management with a focus on the hourly workforce. Strong analytical skills with the ability to interpret data and translate into actionable strategies. Excellent communication and interpersonal skills. A proactive approach to problem-solving and project management. Ability to work collaboratively in a remote team environment.
About the job
Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company aims to support both workers and employers in a segment that often lacks dedicated technology. Clients include brands like Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culver's. Workstream is a Series B company, backed by investors such as Founders Fund, BOND, and Coatue.
Role overview
The Global Business Operations Manager position is based in Manila, Philippines. This role supports Workstream's mission by helping drive operational efficiency and growth across global teams.
Workstream values
Values play a central role in shaping the culture at Workstream. More information is available at Company Values.
Benefits
Fully remote work environment
Direct payments to your bank account
Monthly stipend of $50
Annual bonus structure
Performance-based bonuses
About Workstream
Workstream is committed to revolutionizing the way hourly workers and employers interact through innovative technology. By focusing on the needs of the hourly workforce, we provide tools that enable both businesses and employees to succeed in an ever-evolving labor market.
Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company aims to support both workers and employers in a segment that often lacks dedicated technology. Clients include brands like Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culver's. Workstream is a Series B company, backed by investors such as Founders Fund, BO…
Workstream develops an integrated HR, payroll, and hiring platform tailored for hourly workers. Many of the world’s 2.7 billion hourly employees lack access to dedicated technology, and Workstream’s tools help bridge that gap for businesses and their teams. The company partners with major brands, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. Backed by investors such as Founders Fund, BOND, and Coatue, Workstream is a Series B company focused on expanding its product offerings and market presence. Location This Global Business Operations Team Lead role is based in Manila, Philippines.
About the Role Outsourced Staff is hiring a Business Operations Coordinator in Manila. This position helps keep daily operations on track and supports efforts to make our processes smoother and more efficient. What You Will Do Assist with organizing and refining business operations Support teams by identifying ways to improve workflows Help monitor and report on operational performance What We Look For Strong analytical skills Careful attention to detail Interest in improving business processes
Flexport is seeking a dynamic and results-driven Operations Manager to lead our logistics operations in Manila. In this role, you will be responsible for overseeing daily operations, optimizing processes, and ensuring exceptional service delivery. You will work closely with cross-functional teams to implement innovative solutions that enhance efficiency and contribute to the growth of our organization.
LocationThis is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. This role requires attending the office at least one day per week. Role HoursThe expected working hours for this position are from 12:00 AM to 9:00 AM, based on the Philippine Time Zone (PHT). About Point Digital Finance Real Impact, Real People: Our mission at Point Digital Finance is to make homeownership more valuable and accessible. Your contributions will directly empower homeowners to access their wealth, achieve financial flexibility, and realize life-changing goals. Funding: With over $175 million raised from leading investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we are scaling rapidly! This is your chance to join us at a transformative stage. Game-changing Product: We are building a category-defining company in the home equity sector. Our 4.7 Trustpilot rating and A+ from the BBB reflect the value we deliver to over 20,000 customers. Great Place to Work: Our team members enjoy working here! We are a Certified Great Place to Work and a Fortune Best Workplace in the Bay Area. Hybrid Collaboration, Connected Culture: Based in the Philippines, this hybrid role provides flexibility while fostering strong connections through in-person interactions, cross-functional teamwork, and a people-first culture prioritizing collaboration, belonging, and shared success. About the RoleWe are on the lookout for an enthusiastic and detail-oriented Senior Manager to spearhead our Manila Production teams within Home Equity Investments (HEI). The Senior Manager, Operations will provide structure, instill discipline, and drive performance across various teams. This role extends beyond routine operations; it aims to cultivate a robust leadership framework that consistently delivers results, encourages innovation, and guarantees long-term scalability.This opportunity is perfect for a strategic leader who thrives in dynamic, high-growth environments and is passionate about building teams that deliver excellence at scale.
About FreshaFresha is the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses across the globe. With over 130,000 businesses and 450,000 professionals utilizing our services, we've facilitated more than 1 billion appointments to date.Headquartered in London, UK, Fresha operates 15 global offices spanning North America, EMEA, and APAC.Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments at local businesses while providing beauty and wellness professionals with an all-in-one solution to manage their operations via intuitive business software and advanced financial technology.Fresha’s ecosystem equips merchants with the essential tools for seamless business operations, including appointment scheduling, point-of-sale systems, customer record management, marketing automation, loyalty programs, inventory management, and team management.Our consumer marketplace enhances revenue for partner businesses by harnessing the power of online bookings and automated marketing through mobile applications and integrations with leading tech brands such as Instagram, Facebook, and Google.Role OverviewAs part of our ambitious growth strategy, we are in search of an outstanding Business Development Manager to join our dynamic global team.You will report directly to the General Manager for South East Asia and work closely with the Commercial team and prospective partners, dedicating yourself entirely to driving new business initiatives.This is an excellent opportunity for individuals who thrive in a fast-paced, evolving environment, enjoy working independently, relish challenges, and aspire to make a meaningful impact.
About UsAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face in managing their businesses. Our multi-product ecosystem integrates AI-enabled order processing, delivery solutions, payment systems, and point-of-sale software to create seamless connections between restaurants and their customers. We harness both technology and human expertise to address the real-world challenges that small business owners encounter.Our customer-centric approach drives us to prioritize their success, as we believe that when our customers thrive, we thrive as well. The U.S. restaurant sector represents a massive $1 trillion total addressable market, yet it remains largely underserved by technology. While large chains benefit from expensive technological advantages, we believe that small restaurant owners should have access to similar innovations at a reasonable cost.With nearly a decade of profitability and fourfold revenue growth in recent years, Tarro achieved a valuation of $450 million in mid-2022 during our last fundraising round. We have experienced significant growth in customer acquisition, product development, and team expansion. Thousands of loyal restaurants rely on Tarro for their success, collectively serving nearly 20 million customers. We are proud to be recognized as one of Built In’s top companies to work for.To explore our culture, values, and discover how you can help small restaurants thrive, please visit us here!What We’re Looking ForWe are seeking a systems-oriented Global Controller to spearhead our accounting operations across multiple locations. This pivotal role will be responsible for ensuring the integrity of financial reporting, global consolidation, internal controls, and the finance infrastructure as we continue our profitable scaling.This position is perfect for someone who thrives in dynamic, high-growth environments and is eager to establish the financial framework of a company poised for long-term success.Key ResponsibilitiesOversee global accounting operations across all entities.Ensure timely, accurate, and GAAP-compliant financial reporting.Enhance internal controls and risk management frameworks.Lead audit preparation and external reporting processes.Refine and automate accounting systems and processes.
Full-time|On-site|Manila, Metro Manila, Philippines
Xcellink is on the lookout for a dynamic and accomplished leader to drive business growth and strategic initiatives throughout Southeast Asia within its core service lines, including:- Software Development and Implementation Services- Data Center ServicesThe ideal candidate will possess a robust understanding of technology-driven services and complex enterprise settings, with the capability to transform market opportunities into scalable, revenue-generating solutions. This role will be pivotal in shaping go-to-market strategies, driving pipeline development, and overseeing commercial activities for Xcellink’s Data Center Operations, Software Development and Delivery, and Workforce Solutions portfolio.In this position, a combination of commercial leadership, industry insights, and operational oversight will be critical to ensure that Xcellink’s services are competitively positioned and successfully delivered across multi-site customer environments. The Business Manager will advocate for best-in-class service models, guide solution structuring, and ensure alignment between sales, delivery, and partner ecosystems.The role also involves leading market-entry and expansion initiatives, fostering strategic alliances, and enhancing executive-level customer relationships. By collaborating closely with delivery leaders, the Business Manager will establish performance expectations, cultivate future-ready teams, and generate sustainable revenue growth, firmly positioning Xcellink as a trusted regional partner in data center operations and software-driven technology services.
Join Lalamove, a pioneering force in the logistics sector, as a Business Analyst. In this dynamic role, you will collaborate with diverse stakeholders to gather, analyze, and interpret critical data aimed at enhancing business performance and achieving strategic goals. Your primary responsibilities will include identifying business needs, documenting essential requirements, and ensuring that proposed solutions are in sync with our organizational objectives. With a commitment to community, you will be part of a team that connects millions of drivers and customers, ensuring efficient and seamless delivery services.
About AvePoint AvePoint is a global leader in data protection, bringing together security, governance, and resilience to support AI-ready organizations. More than 28,000 clients rely on the AvePoint Confidence Platform to protect, manage, and recover data across cloud services like Microsoft, Google, and Salesforce. The platform supports lifecycle management, multicloud governance, and fast recovery, helping businesses maintain control and reduce data sprawl. AvePoint works with around 6,000 partners worldwide, including MSPs, VARs, and SIs, and its solutions are available in over 100 cloud marketplaces. Learn more at www.avepoint.com. Role Overview: Global Sales Compensation Specialist Location: Manila, Philippines The Global Sales Compensation Specialist partners with the Global Compensation team to manage commission processing for employees. This position suits someone proactive, ready to share new ideas, and interested in growing their career. The role supports better results for customers, partners, and colleagues through strong analytical and organizational skills. Key Responsibilities Create and implement sales compensation policies Process commissions accurately and on schedule Submit global employee commission data within required timelines Use data analytics and business metrics to review, analyze, and budget commission spending Provide responsive customer service for daily commission-related questions
Encora is hiring a CRM Business Analyst in Manila. This position centers on analyzing and improving customer relationship management processes to support both client satisfaction and operational efficiency. Role overview The CRM Business Analyst works closely with teams across the company to understand business needs and translate them into effective CRM strategies. The role involves gathering requirements, designing solutions, and ensuring that CRM initiatives align with company goals. What you will do Analyze current CRM processes and identify opportunities for improvement Collaborate with cross-functional teams to collect and clarify requirements Design and help implement solutions that support business objectives Contribute to strategies aimed at enhancing client satisfaction and operational performance
Wrist Inc. is seeking a dynamic and strategic Head of Operations to lead our operational initiatives in Manila. In this executive role, you will be responsible for overseeing daily operations, developing long-term strategies, and ensuring operational excellence across all departments. The ideal candidate will have a proven track record in managing teams, streamlining processes, and driving growth. Join us to shape the future of Wrist Inc.!
Join Our Team as a Vessel Operations ManagerWrist is seeking a dedicated Vessel Operations Manager to oversee our operations in Manila. In this pivotal role, you will be responsible for ensuring the efficient and smooth coordination of vessel activities, ensuring compliance with international maritime standards.
Full-time|On-site|Manila, National Capital Region, Philippines
Join xcellink as a Solutions Engagement Manager specializing in Data Centre operations. In this pivotal role, you will oversee the delivery of operational services within a Data Centre, managing facilities and teams, nurturing client relationships, and leading project engagements to ensure top-tier performance.Key Responsibilities: Optimize and deliver outsourcing services to enhance Data Centre operational efficiency through innovative Technology, Tools, and Transformational Strategies. Engage with clients to understand their requirements, providing strategic insights and effective project leadership. Ensure the maintenance of safe, secure, and efficient Data Centre environments. Lead and mentor teams of Data Centre technicians, engineers, and support staff in managed service operations. Develop and maintain robust client relationships, acting as the primary point of contact. Contribute to the strategic development of projects with your expertise in technical consultancy. Identify opportunities for upselling and growth within client engagements. Qualifications: A Bachelor’s degree or higher in a related field. At least 5 years of current experience in customer service or technical consultancy, with a focus on Data Centre and project management. Relevant professional certifications such as CDCS, CDCE, or CDFOM. Strong problem-solving abilities and a background in project management. Proven experience in negotiating contracts, managing vendor relationships, and overseeing procurement for Data Centre needs. In-depth knowledge of Data Centre operations and best practices, with proficiency in managing large-scale or hyperscale infrastructure. Familiarity with emerging technologies like AI, digital twin, and big data is advantageous. A willingness to travel as necessary. If you are a proactive individual with excellent communication skills and a passion for optimizing Data Centre operations, we encourage you to apply. Become a key player in our success story!Only shortlisted candidates will be contacted.
About TalaAt Tala, we harness cutting-edge technology and innovative thinking to tackle challenges that traditional financial institutions either can't or won't address. We are a pioneering global financial infrastructure company dedicated to empowering the economic potential of the global majority, recognizing that current financial systems often overlook a significant portion of the world’s population.Our unique platform integrates the analytical capabilities of a credit bureau, the payment processing of a fintech, and the customer relationship management of a bank into a single, cohesive solution. Driven by a robust foundation of proprietary data and advanced AI/ML decision-making technology, we provide instant and tailored liquidity to meet the diverse needs of our customers. Through our flagship credit application, we have successfully disbursed over $7 billion in credit to more than 12 million users across Latin America, Southeast Asia, and East Africa, helping them to launch and grow small businesses, manage everyday expenses, and achieve their financial aspirations.Our groundbreaking initiatives and tangible impact have garnered us notable accolades, including:Being listed on CNBC’s Disruptor 50 for five consecutive years.Recognition as one of CNBC’s World's Top Fintech Companies for two years running.A place on Forbes’ Fintech 50 list for nine consecutive years.Visionary investors, recognizing the economic potential of the global majority, have invested over half a billion dollars in equity and debt to support Tala's mission.With a globally distributed team, we embrace a remote-first work culture, maintaining office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.Many Talazens are driven by our mission. If you are excited about making a meaningful impact at Tala, we invite you to connect with us!About the RoleWe are looking for a proactive, results-oriented, and collaborative professional to join our team as the Manager of Capital Markets Loan Operations. This pivotal role is essential for overseeing our existing loan portfolios and ensuring we maintain adequate liquidity as we expand our operations.To excel in this position, you will need to demonstrate strong corporate finance expertise, experience managing high-volume loan portfolios, and a proven record of successful loan operations—ideally acquired in a banking, mortgage, or fintech environment. As a mission-driven team, we seek an individual who approaches challenges with critical thinking and embodies the ownership mentality of a builder: someone who flourishes in uncertainty, learns independently, and communicates effectively across various functions.
The RoleAt HelloFresh, you will join a vibrant team dedicated to innovation and harnessing cutting-edge technology to deliver outstanding experiences. We foster a culture rooted in collaboration, continuous development, and a pursuit of excellence. This is your chance to engage in meaningful projects, enhance your skills, and evolve within a nurturing atmosphere that celebrates diverse viewpoints and backgrounds.The Fulfillment Operations Team Lead plays a pivotal role in supervising and executing high-volume recurrent and ad-hoc fulfillment operations for the sales and marketing partnerships teams. You will lead a team of Fulfillment Operations Specialists, ensuring that tasks are completed accurately, efficiently, and punctually through effective prioritization, quality control, and robust communication.We invite passionate individuals who can contribute their unique talents and insights. If you believe you would thrive in this role, even if you don’t meet every criterion, we encourage you to apply!
Full-time|Remote|Remote — Manila, Metro Manila, Philippines
About the Company Our client operates a leading platform that connects Nurse Practitioners (NPs) with collaborating physicians across the United States. By streamlining a complex process, their service helps NPs meet state requirements and confidently launch their practices. The company is profitable, founder-led, and currently supports over 1,300 active providers nationwide. Role Overview The Operations Supervisor - Healthcare Billing will lead daily operations for the Billing and Customer Service teams. Reporting to the Director of Operations, this role acts as the main link between frontline staff and senior management. The supervisor is responsible for bringing structure, accountability, and consistency to a growing startup environment. Main Responsibilities Directly manage the Billing team and Customer Service Representatives Oversee daily workflows and ensure tasks are completed accurately and on time Monitor adherence to established processes and assign task ownership Serve as the first escalation point for team questions and customer-related issues Work with the Director of Operations to design workflows, improve processes, and enhance systems Collaborate with the Quality & Training Lead to identify training needs and address quality gaps Represent the Operations team in the absence of the Director of Operations What Success Looks Like Strong leadership presence and operational discipline Ability to manage personnel while ensuring effective execution of daily tasks Skill in transforming loosely defined tasks into structured, repeatable systems Adaptability in a service-driven, rapidly growing organization Ownership of daily operations, freeing up senior leadership for strategic work Location and Work Arrangement This is a remote position based in Manila, Metro Manila, Philippines.
ABOUT US Indie Campers is the leading campervan marketplace dedicated to making road trips accessible to everyone. With a strong emphasis on digital innovation and customer orientation, we have crafted an exceptional booking experience that offers high-quality road trips at competitive prices. To date, we have facilitated over one million nights of rentals through our platform and have welcomed more than 300,000 travelers from 169 different countries. Our extensive offerings include short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our available vehicles. Driven by our technological focus, we present exciting and challenging opportunities that require top-tier talent and motivation. We are expanding our team and invite those who share our vision to join us on this evolving journey. THE ROLE As a Global Support Agent, you will be vital in providing a seamless customer experience before the trip commences, addressing complex customer cases within our global support operations. In this role, you will be regarded as a customer expert, ensuring that rental inquiries, booking changes, documentation requests, and pre-departure concerns are managed efficiently, accurately, and with a strong customer-first approach. This position merges operational excellence, problem-solving, and ownership of intricate cases, directly influencing customer satisfaction and business performance. WHAT WILL YOU WORK ON? Customer Support & Case Management: Manage customer inquiries related to bookings, trip preparations, policies, and services via phone, email, and chat. Offer precise pre-trip guidance, handle booking alterations, add-ons, and unique requests, and assist in complex or sensitive customer situations with professionalism and empathy. Ensure that all interactions are documented in our CRM systems. Operational Excellence: Provide support in accordance with company SOPs, workflows, and quality standards. Meet key performance indicators (KPIs), including response time, resolution time, quality, and customer satisfaction targets. Maintain high accuracy in administrative and operational processes and collaborate with Fleet, Operations, Sales, and On-Trip teams to ensure smooth customer journeys. Identify potential risks or inconsistencies and escalate issues when necessary. Ownership & Accountability: Take charge of complex customer situations, ensuring resolutions are effective and in line with company practices.
Lifted, an Upwork company, is seeking a Media Measurement Consultant for a contract role based in Manila. This position centers on advancing the company's global reach and analytics framework. Role overview The consultant will work closely with various teams to analyze media data and develop methodologies that improve media performance across international markets. The focus is on using measurement expertise to inform and strengthen strategic decisions. Key responsibilities Collaborate with cross-functional groups to interpret and analyze media data Provide actionable insights to support global media strategies Develop and refine measurement methodologies for ongoing optimization Location This contract role is based in Manila.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of audio-visual technology since 2002, providing innovative setups that enhance communication and collaboration for clients ranging from multinational corporations to educational institutions. With a strong presence across Southeast Asia, including Singapore, Thailand, and Indonesia, we pride ourselves on delivering exceptional service to various sectors, including government agencies, schools, and retail businesses.Position Summary:We are seeking a meticulous and driven Sales Operations Executive to become an integral part of our team in the Philippines. This pivotal role is essential for the seamless operation of our sales processes, involving precise order management, coordination of Return Merchandise Authorizations (RMA), and processing purchase orders. You will collaborate closely with regional teams to facilitate efficient order processing, ensure timely deliveries, and uphold a superior customer experience.Key Responsibilities:Oversee the entire sales order lifecycle from initiation to fulfillment, guaranteeing accuracy and promptness.Manage RMA processes, effectively liaising with both internal teams and external partners.Generate and dispatch Purchase Orders (POs) to suppliers and partners.Keep detailed records of sales transactions, returns, and all relevant documentation.Work in tandem with sales, logistics, and finance teams to rectify any order or billing discrepancies.Contribute to process enhancement initiatives within the Sales Operations department.
Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company aims to support both workers and employers in a segment that often lacks dedicated technology. Clients include brands like Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culver's. Workstream is a Series B company, backed by investors such as Founders Fund, BO…
Workstream develops an integrated HR, payroll, and hiring platform tailored for hourly workers. Many of the world’s 2.7 billion hourly employees lack access to dedicated technology, and Workstream’s tools help bridge that gap for businesses and their teams. The company partners with major brands, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. Backed by investors such as Founders Fund, BOND, and Coatue, Workstream is a Series B company focused on expanding its product offerings and market presence. Location This Global Business Operations Team Lead role is based in Manila, Philippines.
About the Role Outsourced Staff is hiring a Business Operations Coordinator in Manila. This position helps keep daily operations on track and supports efforts to make our processes smoother and more efficient. What You Will Do Assist with organizing and refining business operations Support teams by identifying ways to improve workflows Help monitor and report on operational performance What We Look For Strong analytical skills Careful attention to detail Interest in improving business processes
Flexport is seeking a dynamic and results-driven Operations Manager to lead our logistics operations in Manila. In this role, you will be responsible for overseeing daily operations, optimizing processes, and ensuring exceptional service delivery. You will work closely with cross-functional teams to implement innovative solutions that enhance efficiency and contribute to the growth of our organization.
LocationThis is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. This role requires attending the office at least one day per week. Role HoursThe expected working hours for this position are from 12:00 AM to 9:00 AM, based on the Philippine Time Zone (PHT). About Point Digital Finance Real Impact, Real People: Our mission at Point Digital Finance is to make homeownership more valuable and accessible. Your contributions will directly empower homeowners to access their wealth, achieve financial flexibility, and realize life-changing goals. Funding: With over $175 million raised from leading investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we are scaling rapidly! This is your chance to join us at a transformative stage. Game-changing Product: We are building a category-defining company in the home equity sector. Our 4.7 Trustpilot rating and A+ from the BBB reflect the value we deliver to over 20,000 customers. Great Place to Work: Our team members enjoy working here! We are a Certified Great Place to Work and a Fortune Best Workplace in the Bay Area. Hybrid Collaboration, Connected Culture: Based in the Philippines, this hybrid role provides flexibility while fostering strong connections through in-person interactions, cross-functional teamwork, and a people-first culture prioritizing collaboration, belonging, and shared success. About the RoleWe are on the lookout for an enthusiastic and detail-oriented Senior Manager to spearhead our Manila Production teams within Home Equity Investments (HEI). The Senior Manager, Operations will provide structure, instill discipline, and drive performance across various teams. This role extends beyond routine operations; it aims to cultivate a robust leadership framework that consistently delivers results, encourages innovation, and guarantees long-term scalability.This opportunity is perfect for a strategic leader who thrives in dynamic, high-growth environments and is passionate about building teams that deliver excellence at scale.
About FreshaFresha is the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses across the globe. With over 130,000 businesses and 450,000 professionals utilizing our services, we've facilitated more than 1 billion appointments to date.Headquartered in London, UK, Fresha operates 15 global offices spanning North America, EMEA, and APAC.Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments at local businesses while providing beauty and wellness professionals with an all-in-one solution to manage their operations via intuitive business software and advanced financial technology.Fresha’s ecosystem equips merchants with the essential tools for seamless business operations, including appointment scheduling, point-of-sale systems, customer record management, marketing automation, loyalty programs, inventory management, and team management.Our consumer marketplace enhances revenue for partner businesses by harnessing the power of online bookings and automated marketing through mobile applications and integrations with leading tech brands such as Instagram, Facebook, and Google.Role OverviewAs part of our ambitious growth strategy, we are in search of an outstanding Business Development Manager to join our dynamic global team.You will report directly to the General Manager for South East Asia and work closely with the Commercial team and prospective partners, dedicating yourself entirely to driving new business initiatives.This is an excellent opportunity for individuals who thrive in a fast-paced, evolving environment, enjoy working independently, relish challenges, and aspire to make a meaningful impact.
About UsAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face in managing their businesses. Our multi-product ecosystem integrates AI-enabled order processing, delivery solutions, payment systems, and point-of-sale software to create seamless connections between restaurants and their customers. We harness both technology and human expertise to address the real-world challenges that small business owners encounter.Our customer-centric approach drives us to prioritize their success, as we believe that when our customers thrive, we thrive as well. The U.S. restaurant sector represents a massive $1 trillion total addressable market, yet it remains largely underserved by technology. While large chains benefit from expensive technological advantages, we believe that small restaurant owners should have access to similar innovations at a reasonable cost.With nearly a decade of profitability and fourfold revenue growth in recent years, Tarro achieved a valuation of $450 million in mid-2022 during our last fundraising round. We have experienced significant growth in customer acquisition, product development, and team expansion. Thousands of loyal restaurants rely on Tarro for their success, collectively serving nearly 20 million customers. We are proud to be recognized as one of Built In’s top companies to work for.To explore our culture, values, and discover how you can help small restaurants thrive, please visit us here!What We’re Looking ForWe are seeking a systems-oriented Global Controller to spearhead our accounting operations across multiple locations. This pivotal role will be responsible for ensuring the integrity of financial reporting, global consolidation, internal controls, and the finance infrastructure as we continue our profitable scaling.This position is perfect for someone who thrives in dynamic, high-growth environments and is eager to establish the financial framework of a company poised for long-term success.Key ResponsibilitiesOversee global accounting operations across all entities.Ensure timely, accurate, and GAAP-compliant financial reporting.Enhance internal controls and risk management frameworks.Lead audit preparation and external reporting processes.Refine and automate accounting systems and processes.
Full-time|On-site|Manila, Metro Manila, Philippines
Xcellink is on the lookout for a dynamic and accomplished leader to drive business growth and strategic initiatives throughout Southeast Asia within its core service lines, including:- Software Development and Implementation Services- Data Center ServicesThe ideal candidate will possess a robust understanding of technology-driven services and complex enterprise settings, with the capability to transform market opportunities into scalable, revenue-generating solutions. This role will be pivotal in shaping go-to-market strategies, driving pipeline development, and overseeing commercial activities for Xcellink’s Data Center Operations, Software Development and Delivery, and Workforce Solutions portfolio.In this position, a combination of commercial leadership, industry insights, and operational oversight will be critical to ensure that Xcellink’s services are competitively positioned and successfully delivered across multi-site customer environments. The Business Manager will advocate for best-in-class service models, guide solution structuring, and ensure alignment between sales, delivery, and partner ecosystems.The role also involves leading market-entry and expansion initiatives, fostering strategic alliances, and enhancing executive-level customer relationships. By collaborating closely with delivery leaders, the Business Manager will establish performance expectations, cultivate future-ready teams, and generate sustainable revenue growth, firmly positioning Xcellink as a trusted regional partner in data center operations and software-driven technology services.
Join Lalamove, a pioneering force in the logistics sector, as a Business Analyst. In this dynamic role, you will collaborate with diverse stakeholders to gather, analyze, and interpret critical data aimed at enhancing business performance and achieving strategic goals. Your primary responsibilities will include identifying business needs, documenting essential requirements, and ensuring that proposed solutions are in sync with our organizational objectives. With a commitment to community, you will be part of a team that connects millions of drivers and customers, ensuring efficient and seamless delivery services.
About AvePoint AvePoint is a global leader in data protection, bringing together security, governance, and resilience to support AI-ready organizations. More than 28,000 clients rely on the AvePoint Confidence Platform to protect, manage, and recover data across cloud services like Microsoft, Google, and Salesforce. The platform supports lifecycle management, multicloud governance, and fast recovery, helping businesses maintain control and reduce data sprawl. AvePoint works with around 6,000 partners worldwide, including MSPs, VARs, and SIs, and its solutions are available in over 100 cloud marketplaces. Learn more at www.avepoint.com. Role Overview: Global Sales Compensation Specialist Location: Manila, Philippines The Global Sales Compensation Specialist partners with the Global Compensation team to manage commission processing for employees. This position suits someone proactive, ready to share new ideas, and interested in growing their career. The role supports better results for customers, partners, and colleagues through strong analytical and organizational skills. Key Responsibilities Create and implement sales compensation policies Process commissions accurately and on schedule Submit global employee commission data within required timelines Use data analytics and business metrics to review, analyze, and budget commission spending Provide responsive customer service for daily commission-related questions
Encora is hiring a CRM Business Analyst in Manila. This position centers on analyzing and improving customer relationship management processes to support both client satisfaction and operational efficiency. Role overview The CRM Business Analyst works closely with teams across the company to understand business needs and translate them into effective CRM strategies. The role involves gathering requirements, designing solutions, and ensuring that CRM initiatives align with company goals. What you will do Analyze current CRM processes and identify opportunities for improvement Collaborate with cross-functional teams to collect and clarify requirements Design and help implement solutions that support business objectives Contribute to strategies aimed at enhancing client satisfaction and operational performance
Wrist Inc. is seeking a dynamic and strategic Head of Operations to lead our operational initiatives in Manila. In this executive role, you will be responsible for overseeing daily operations, developing long-term strategies, and ensuring operational excellence across all departments. The ideal candidate will have a proven track record in managing teams, streamlining processes, and driving growth. Join us to shape the future of Wrist Inc.!
Join Our Team as a Vessel Operations ManagerWrist is seeking a dedicated Vessel Operations Manager to oversee our operations in Manila. In this pivotal role, you will be responsible for ensuring the efficient and smooth coordination of vessel activities, ensuring compliance with international maritime standards.
Full-time|On-site|Manila, National Capital Region, Philippines
Join xcellink as a Solutions Engagement Manager specializing in Data Centre operations. In this pivotal role, you will oversee the delivery of operational services within a Data Centre, managing facilities and teams, nurturing client relationships, and leading project engagements to ensure top-tier performance.Key Responsibilities: Optimize and deliver outsourcing services to enhance Data Centre operational efficiency through innovative Technology, Tools, and Transformational Strategies. Engage with clients to understand their requirements, providing strategic insights and effective project leadership. Ensure the maintenance of safe, secure, and efficient Data Centre environments. Lead and mentor teams of Data Centre technicians, engineers, and support staff in managed service operations. Develop and maintain robust client relationships, acting as the primary point of contact. Contribute to the strategic development of projects with your expertise in technical consultancy. Identify opportunities for upselling and growth within client engagements. Qualifications: A Bachelor’s degree or higher in a related field. At least 5 years of current experience in customer service or technical consultancy, with a focus on Data Centre and project management. Relevant professional certifications such as CDCS, CDCE, or CDFOM. Strong problem-solving abilities and a background in project management. Proven experience in negotiating contracts, managing vendor relationships, and overseeing procurement for Data Centre needs. In-depth knowledge of Data Centre operations and best practices, with proficiency in managing large-scale or hyperscale infrastructure. Familiarity with emerging technologies like AI, digital twin, and big data is advantageous. A willingness to travel as necessary. If you are a proactive individual with excellent communication skills and a passion for optimizing Data Centre operations, we encourage you to apply. Become a key player in our success story!Only shortlisted candidates will be contacted.
About TalaAt Tala, we harness cutting-edge technology and innovative thinking to tackle challenges that traditional financial institutions either can't or won't address. We are a pioneering global financial infrastructure company dedicated to empowering the economic potential of the global majority, recognizing that current financial systems often overlook a significant portion of the world’s population.Our unique platform integrates the analytical capabilities of a credit bureau, the payment processing of a fintech, and the customer relationship management of a bank into a single, cohesive solution. Driven by a robust foundation of proprietary data and advanced AI/ML decision-making technology, we provide instant and tailored liquidity to meet the diverse needs of our customers. Through our flagship credit application, we have successfully disbursed over $7 billion in credit to more than 12 million users across Latin America, Southeast Asia, and East Africa, helping them to launch and grow small businesses, manage everyday expenses, and achieve their financial aspirations.Our groundbreaking initiatives and tangible impact have garnered us notable accolades, including:Being listed on CNBC’s Disruptor 50 for five consecutive years.Recognition as one of CNBC’s World's Top Fintech Companies for two years running.A place on Forbes’ Fintech 50 list for nine consecutive years.Visionary investors, recognizing the economic potential of the global majority, have invested over half a billion dollars in equity and debt to support Tala's mission.With a globally distributed team, we embrace a remote-first work culture, maintaining office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.Many Talazens are driven by our mission. If you are excited about making a meaningful impact at Tala, we invite you to connect with us!About the RoleWe are looking for a proactive, results-oriented, and collaborative professional to join our team as the Manager of Capital Markets Loan Operations. This pivotal role is essential for overseeing our existing loan portfolios and ensuring we maintain adequate liquidity as we expand our operations.To excel in this position, you will need to demonstrate strong corporate finance expertise, experience managing high-volume loan portfolios, and a proven record of successful loan operations—ideally acquired in a banking, mortgage, or fintech environment. As a mission-driven team, we seek an individual who approaches challenges with critical thinking and embodies the ownership mentality of a builder: someone who flourishes in uncertainty, learns independently, and communicates effectively across various functions.
The RoleAt HelloFresh, you will join a vibrant team dedicated to innovation and harnessing cutting-edge technology to deliver outstanding experiences. We foster a culture rooted in collaboration, continuous development, and a pursuit of excellence. This is your chance to engage in meaningful projects, enhance your skills, and evolve within a nurturing atmosphere that celebrates diverse viewpoints and backgrounds.The Fulfillment Operations Team Lead plays a pivotal role in supervising and executing high-volume recurrent and ad-hoc fulfillment operations for the sales and marketing partnerships teams. You will lead a team of Fulfillment Operations Specialists, ensuring that tasks are completed accurately, efficiently, and punctually through effective prioritization, quality control, and robust communication.We invite passionate individuals who can contribute their unique talents and insights. If you believe you would thrive in this role, even if you don’t meet every criterion, we encourage you to apply!
Full-time|Remote|Remote — Manila, Metro Manila, Philippines
About the Company Our client operates a leading platform that connects Nurse Practitioners (NPs) with collaborating physicians across the United States. By streamlining a complex process, their service helps NPs meet state requirements and confidently launch their practices. The company is profitable, founder-led, and currently supports over 1,300 active providers nationwide. Role Overview The Operations Supervisor - Healthcare Billing will lead daily operations for the Billing and Customer Service teams. Reporting to the Director of Operations, this role acts as the main link between frontline staff and senior management. The supervisor is responsible for bringing structure, accountability, and consistency to a growing startup environment. Main Responsibilities Directly manage the Billing team and Customer Service Representatives Oversee daily workflows and ensure tasks are completed accurately and on time Monitor adherence to established processes and assign task ownership Serve as the first escalation point for team questions and customer-related issues Work with the Director of Operations to design workflows, improve processes, and enhance systems Collaborate with the Quality & Training Lead to identify training needs and address quality gaps Represent the Operations team in the absence of the Director of Operations What Success Looks Like Strong leadership presence and operational discipline Ability to manage personnel while ensuring effective execution of daily tasks Skill in transforming loosely defined tasks into structured, repeatable systems Adaptability in a service-driven, rapidly growing organization Ownership of daily operations, freeing up senior leadership for strategic work Location and Work Arrangement This is a remote position based in Manila, Metro Manila, Philippines.
ABOUT US Indie Campers is the leading campervan marketplace dedicated to making road trips accessible to everyone. With a strong emphasis on digital innovation and customer orientation, we have crafted an exceptional booking experience that offers high-quality road trips at competitive prices. To date, we have facilitated over one million nights of rentals through our platform and have welcomed more than 300,000 travelers from 169 different countries. Our extensive offerings include short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our available vehicles. Driven by our technological focus, we present exciting and challenging opportunities that require top-tier talent and motivation. We are expanding our team and invite those who share our vision to join us on this evolving journey. THE ROLE As a Global Support Agent, you will be vital in providing a seamless customer experience before the trip commences, addressing complex customer cases within our global support operations. In this role, you will be regarded as a customer expert, ensuring that rental inquiries, booking changes, documentation requests, and pre-departure concerns are managed efficiently, accurately, and with a strong customer-first approach. This position merges operational excellence, problem-solving, and ownership of intricate cases, directly influencing customer satisfaction and business performance. WHAT WILL YOU WORK ON? Customer Support & Case Management: Manage customer inquiries related to bookings, trip preparations, policies, and services via phone, email, and chat. Offer precise pre-trip guidance, handle booking alterations, add-ons, and unique requests, and assist in complex or sensitive customer situations with professionalism and empathy. Ensure that all interactions are documented in our CRM systems. Operational Excellence: Provide support in accordance with company SOPs, workflows, and quality standards. Meet key performance indicators (KPIs), including response time, resolution time, quality, and customer satisfaction targets. Maintain high accuracy in administrative and operational processes and collaborate with Fleet, Operations, Sales, and On-Trip teams to ensure smooth customer journeys. Identify potential risks or inconsistencies and escalate issues when necessary. Ownership & Accountability: Take charge of complex customer situations, ensuring resolutions are effective and in line with company practices.
Lifted, an Upwork company, is seeking a Media Measurement Consultant for a contract role based in Manila. This position centers on advancing the company's global reach and analytics framework. Role overview The consultant will work closely with various teams to analyze media data and develop methodologies that improve media performance across international markets. The focus is on using measurement expertise to inform and strengthen strategic decisions. Key responsibilities Collaborate with cross-functional groups to interpret and analyze media data Provide actionable insights to support global media strategies Develop and refine measurement methodologies for ongoing optimization Location This contract role is based in Manila.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of audio-visual technology since 2002, providing innovative setups that enhance communication and collaboration for clients ranging from multinational corporations to educational institutions. With a strong presence across Southeast Asia, including Singapore, Thailand, and Indonesia, we pride ourselves on delivering exceptional service to various sectors, including government agencies, schools, and retail businesses.Position Summary:We are seeking a meticulous and driven Sales Operations Executive to become an integral part of our team in the Philippines. This pivotal role is essential for the seamless operation of our sales processes, involving precise order management, coordination of Return Merchandise Authorizations (RMA), and processing purchase orders. You will collaborate closely with regional teams to facilitate efficient order processing, ensure timely deliveries, and uphold a superior customer experience.Key Responsibilities:Oversee the entire sales order lifecycle from initiation to fulfillment, guaranteeing accuracy and promptness.Manage RMA processes, effectively liaising with both internal teams and external partners.Generate and dispatch Purchase Orders (POs) to suppliers and partners.Keep detailed records of sales transactions, returns, and all relevant documentation.Work in tandem with sales, logistics, and finance teams to rectify any order or billing discrepancies.Contribute to process enhancement initiatives within the Sales Operations department.
