SEO Specialist for Managed Services

Join our dynamic team as an SEO Specialist for Managed Services! In this role, you will be responsible for optimizing our managed services to enhance online visibility and drive organic traffic. Your expertise in SEO strategies will help us connect with our clients effectively.

Join Wrist as an IT Service Management Specialist, where you will play a vital role in ensuring the efficient delivery of IT services to our clients. You will be responsible for managing service requests, incidents, and changes while collaborating with cross-functional teams to enhance our service delivery processes.

Join Eucalyptus as a Global Workforce Management (WFM) Specialist and play a pivotal role in optimizing our workforce strategies across various regions. You will be responsible for analyzing workforce trends, implementing efficient scheduling processes, and ensuring that our staffing needs align with business objectives. As a key member of our team, you will collaborate with different departments to enhance productivity and employee satisfaction.

About the RoleJoin our innovative team at getwingapp as a dedicated and enthusiastic Content and Community Engagement Specialist. This pivotal role is essential for cultivating user interaction and driving growth within our vibrant community of B2B SaaS users and stakeholders. Utilize your content creation skills and community management expertise to forge strong, impactful connections that enhance our brand visibility and encourage customer loyalty.The ideal candidate will excel in a dynamic, fast-paced environment and possess a solid history of crafting engaging content strategies tailored for B2B audiences. Your responsibilities will include the development, curation, and management of compelling content across diverse platforms, while actively nurturing our online community to ensure it remains lively and engaged.

Role Overview d2b-1 is hiring a Settlements & Client Services Manager based remotely in Manila, Metro Manila, Philippines. This position oversees client settlement processes and ensures service standards remain high across all client interactions. What You Will Do Coordinate daily settlement activities to ensure smooth and accurate processing. Manage client inquiries, resolving issues and maintaining strong client relationships. Lead and support a team focused on delivering reliable and responsive client service. Identify ways to improve operational workflows and enhance client satisfaction. What We Look For Strong attention to detail and organizational skills. Experience managing settlement processes or client service operations. Ability to guide a team and foster a culture of quality service. Commitment to maintaining reliability and high standards in client interactions.

Role Overview NICE Ltd. is seeking a Senior Client Services Project Manager in Manila, Philippines. This position leads the implementation and delivery of client-focused projects, ensuring work aligns with scope, budget, and schedule. The role manages complex, enterprise-level projects from start to finish, always working within the Statement of Work (SOW). Acting as the main contact for clients, this person coordinates both internal and external teams to meet project objectives and deliver real value. Key Responsibilities Lead project planning, execution, and monitoring activities. Define project scope, objectives, and deliverables. Develop and maintain detailed project plans. Communicate goals, progress, and challenges to stakeholders. Proactively manage risks, issues, and action items. Conduct thorough post-project evaluations to capture lessons learned. Requirements At least 5 years of experience deploying SaaS solutions. Demonstrated success delivering enterprise-level projects. Strong knowledge of project management methodologies. Exceptional organizational and time management skills. Excellent communication and stakeholder engagement abilities. Current PM accreditation (PMP, Prince2, or AgilePM). Work Model and Culture NICE offers a hybrid work model called NICE-FLEX: 2 days in the office and 3 days remote each week. Office days focus on in-person meetings and collaboration. The company values learning and professional growth, with many internal career paths across roles and locations. Teams work together in an environment that encourages innovation and continuous improvement.

About WPP MediaWPP is the premier partner for top global brands, leveraging exceptional talent, trusted insights, and world-class collaborations through our innovative marketing platform, WPP Open. We empower clients to adapt, seize opportunities, and achieve transformative growth.WPP Media serves as WPP's AI-driven media division, integrating media, data, and partnerships to provide personalized creative solutions at scale. With the insights derived from WPP Open and Open Intelligence, our clients have a clear view of the effectiveness of their media investments.For more details, visit wppmedia.com.

Customer Service Representative - Financial ServicesIndustry: Tax and Financial ServicesAbout Us: At getwingapp, we are dedicated to providing exceptional tax preparation, client onboarding, and comprehensive financial services. Our mission is to enhance client interactions and streamline administrative processes, ensuring a smooth experience for all our customers. We leverage advanced software tools such as Go High Level and Financial Sense to facilitate organized workflows and enhance communication.Objective: We aim to significantly improve the efficiency of our client onboarding process, centralize follow-ups, minimize communication bottlenecks, and professionally address tax-related inquiries.Join our team as a Customer Service Representative!Key Responsibilities:1. Facilitate client onboarding post-sale2. Oversee follow-ups and necessary document collection3. Provide knowledgeable responses to tax-related inquiries4. Collaborate with sales and administrative teams5. Manage incoming calls, redirect inquiries, and arrange meetings6. Maintain communication threads in Go High Level7. Assist with administrative tasks and database management8. Go above and beyond to engage with customers9. Perform ad hoc tasks as requiredRequired Qualifications:• Minimum of 4 years of experience in a Customer Service role, preferably within a B2C or B2B environment• Demonstrated expertise in financial services and tax-related fields• Exceptional English communication skills, both written and verbal (minimum B2 level)• Strong proficiency in phone, email, and instant messaging communication• Excellent organizational and time management abilities• Tech-savvy, familiar with desktop sharing, cloud services, CRM systems, and VoIP• Proficient in using online calendars and scheduling tools (e.g., Google Calendar)• Proactive and detail-oriented with a confident demeanor• Willingness to work night shiftsTechnical Requirements:• USB headset with noise cancellation• Functional webcam• Computer with a minimum 1.8 GHz processor and 4GB RAM• Internet speed: at least 25 Mbps for primary connection and 10 Mbps for backupBenefits:• Comprehensive health insurance (HMO)• Performance-based incentives• Job security and stability• Paid training programs• Inclusive workplace culture

E-Commerce Specialist (Remote)Join Wing as we embark on an exciting journey to redefine the future of work for businesses globally! We aim to become the premier destination for organizations seeking to build exceptional teams and automate their operations.We are in search of a dedicated E-Commerce Specialist to join our team immediately!Duties and Responsibilities:1. Manage customer communications via email, text, and phone (addressing low-touch inquiries and general product/process questions).2. Oversee shipping logistics, including obtaining quotes from FedEx and crating companies and coordinating with shippers and customers.3. Administer the inventory lifecycle, from receiving shipments to tracking, uploading to Shopify, and ensuring timely delivery.4. Schedule high-touch sales calls with serious prospects.5. Liaise with auction houses regarding shipping and receiving tasks.6. Execute order fulfillment and processing via Shopify.

We are seeking a dynamic Key Account Specialist to join our team at Newborn Food Products, Inc. In this role, you will play a critical part in driving our business growth by developing and implementing effective sales strategies. Your responsibilities will include evaluating and analyzing sales territories for our premium products and ensuring that monthly quotas are consistently met.In addition, you will provide exceptional support to our customers by troubleshooting and resolving their issues. You will be responsible for negotiating and managing relationships with major accounts, while actively seeking out and establishing new business opportunities.

Spreetail is looking for a Review Programs Specialist based in Manila. The main focus of this position is to enhance the customer experience by overseeing and refining how product reviews are handled. Key responsibilities Analyze product reviews to spot patterns and draw meaningful insights. Create strategies that raise the quality and relevance of customer reviews. Collaborate with teams throughout the company to ensure customer feedback is recognized and acted upon. Role focus This role centers on managing product review processes and helping the company respond effectively to customer input. Success in this position means making reviews more valuable for both customers and the business.

Location: BGC, MakatiWork arrangement: Hybrid (2 days onsite per week)Employment type: Contract, with potential for regularizationExperience required: At least 6 years Role overview The Cloud Integration Specialist acts as the main point of contact for a dedicated tribe or business unit, focusing on their unique cloud infrastructure requirements. This position leads system integrations for infrastructure projects and ensures all solutions align with technical architecture standards. What you will do Serve as the primary liaison for assigned tribes or business units, addressing their cloud infrastructure needs and challenges. Advise teams on cloud integration best practices to support strategic objectives, resilience, and cost-effectiveness. Lead and manage the integration of infrastructure systems, ensuring smooth and compliant implementation. Work closely with Technical Architects and cloud vendors to provide architectural input for key infrastructure deployments. Partner with business units to evaluate and prioritize requests, focusing on high-impact infrastructure work and meeting service level agreements. Collaborate with the DevOps team on infrastructure-related tasks (excluding application development) to optimize resources. Align cloud strategies with broader organizational goals, bridging business requirements with technical solutions.

As a Project Support Specialist at NewEraTech, you will play a crucial role in ensuring our projects run smoothly and efficiently. You will collaborate with project managers and team members to facilitate communication, manage schedules, and assist in tracking project progress. Your organizational skills and attention to detail will be essential in providing excellent support to our project teams.

Location: Philippines (Remote)Salary Range: ₱48,000 - ₱72,000About GNAMEAt GNAME, we don't just register domains—we build digital legacies. As a dynamic force headquartered in Singapore, we operate at the crossroads of strategic brand identity and global infrastructure. We perceive a domain as more than just an address; it is the foundational element of a brand’s digital essence.Though we've established our leadership in Asia, we are now embarking on a targeted expansion into the US market. We are in a high-touch pilot phase, carefully selecting our first 50 brand advocates to foster a community grounded in genuine trust and peer-to-peer influence.Our structure is lean and agile, functioning like a 'small crew' where every voice contributes to strategy. Our focus is not on volume but on making a significant impact. If you are a strategist who prioritizes craftsmanship over corporate noise and is eager to guide us through the complexities of a global go-to-market rollout, we want to connect with you.The OpportunityAs we strategically enter the US market, we seek a Partnerships Enablement Specialist to serve as the vital connection between strategy and execution. This role transcends traditional support; you will be the driving force behind our partner ecosystem.Your responsibilities will include equipping partners with the necessary tools, narratives, and visuals to succeed. You will refine our pilot-phase advocate program and enhance cross-border workflows between Singapore and the US, ensuring our partners are not just onboarded but fully engaged and thriving.This is a full-time, fully remote role, and the agreement will be on a contract-for-services basis.Key Responsibilities● Asset Creation: Craft high-impact pitch decks, playbooks, and case studies tailored specifically for the US market and our inaugural 50 brand advocates.● Operational Excellence: Establish and uphold the definitive source of truth for revenue performance and retention metrics.● Onboarding & Training: Design a comprehensive journey for new advocates, ensuring they grasp the GNAME value proposition and are equipped to represent us authentically.● Cross-Functional Liaison: Act as the connective tissue between the organization and your accounts, ensuring brand consistency across all partner interactions.● Market Intelligence: Monitor the competitive landscape in the US domain and tech sectors to refine our trust-building messaging.Who You Are● The Optimizer: You identify manual processes and immediately envision ways to automate or streamline them.● The Storyteller: You can distill complex technical infrastructure (domains/registries) into compelling narratives for partners.● The Global Strategist: You understand the subtleties of working across time zones and cultures, particularly the intersection of Asian and North American business styles.● The Self-Starter: You flourish in a 'small crew' environment where you take ownership of projects from ideation to execution.

Role overview Turnitin LLC seeks a Platinum Support Specialist to join the team remotely from the Philippines. The position centers on assisting clients with their questions, troubleshooting product issues, and helping users make the most of Turnitin’s offerings. What you will do Reply to customer inquiries with clear, prompt communication Diagnose and resolve technical or product-related concerns Guide users and address their needs to support customer success Keep accurate records of customer interactions and solutions Requirements Strong customer service background Keen attention to detail Solid problem-solving skills Ability to work independently in a remote environment Location This is a fully remote role based in the Philippines, with a focus on the Manila area.

Role Overview Spreetail is looking for a Customer Success Specialist fluent in Mandarin to join the team in Manila. This position supports Mandarin-speaking customers, helping them get the most from Spreetail’s products and services. Acting as the main contact for these customers, the specialist builds strong relationships and works to ensure satisfaction throughout the customer journey.

Join Tala as a Senior Shared Services Lead!At Tala, we're revolutionizing the financial landscape by harnessing cutting-edge technology and innovative thinking to address the shortcomings of traditional financial institutions. Our mission is to empower the global majority by providing accessible financial solutions that cater to the needs of underserved populations.As a pioneer in the financial technology sector, Tala uniquely combines the analytical capabilities of a credit bureau, the seamless transaction processes of fintech, and the personalized service of a banking institution into a single, integrated platform. Backed by a robust set of proprietary data and advanced AI/ML decision-making technologies, we deliver tailored liquidity solutions instantly. Our flagship credit application has successfully facilitated over $7 billion in credits to more than 12 million clients across Latin America, Southeast Asia, and East Africa, aiding them in launching and growing small businesses, managing daily expenses, and achieving their financial aspirations.Our groundbreaking impact has garnered us consistent accolades, including:- Five-time inclusion in CNBC’s Disruptor 50.- Recognition as one of CNBC’s World’s Top Fintech Companies for two consecutive years.- Nine-time listing in Forbes’ Fintech 50.With investment commitments exceeding half a billion dollars, we are primed for continued growth and success.Operating on a remote-first model, our team is spread across various office hubs including Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.If you resonate with our mission and are excited about making a significant impact, we encourage you to apply!Role OverviewThe Senior Shared Services Lead will be instrumental in driving operational excellence and strategic workforce management within Shared Services, specifically overseeing Customer Care and Recoveries operations. This role encompasses ensuring optimal staffing, real-time performance monitoring, and generating actionable insights to facilitate rapid business decisions. The Senior Lead will also mentor Workforce Management specialists, enhance intraday reporting, and enforce structured metrics and processes across various teams.

About New Era Technology New Era Technology is a global company with over 3,000 employees. The team focuses on connecting people, places, and information through secure technology solutions. The company emphasizes a People First approach, aiming to create an environment where everyone feels valued and supported. Team members work alongside industry-certified colleagues, access ongoing training, and receive competitive benefits. New Era Technology is committed to individual growth, continuous learning, and a collaborative, inclusive culture. Role Overview: Change Management Specialist (Manila) The Change Management Specialist will support a large group of network engineers and technical project managers during a significant network technology refresh for a major global bank. This role centers on managing change requests and ensuring smooth coordination throughout the project lifecycle. Key Responsibilities Collaborate with deployment engineers to plan, execute, and close change requests Work closely with technical project managers and network engineers to support project goals Utilize ServiceNow to manage and track change management processes What We’re Looking For Expertise in ServiceNow Experience supporting technical teams, especially in large-scale network projects Strong communication and coordination skills This position is based in Manila. Candidates interested in making a real impact within a supportive, growth-focused company are encouraged to apply.

Join Our Team as an E-Commerce Specialist!Wing is on a transformative journey to redefine the future of work for businesses globally. We aspire to be the premier solution for companies looking to cultivate exceptional teams and automate their operations seamlessly.We are actively seeking a passionate E-Commerce Specialist to join our dynamic team immediately!Duties and Responsibilities:1. Oversee the comprehensive operation of our e-commerce website, ensuring a flawless user experience.2. Address customer inquiries and provide expert assistance in product selection.3. Enhance product listings through detailed descriptions, high-quality visuals, and precise specifications.4. Foster customer relationships and collaborate with influencers, content creators, and compatible businesses.5. Work alongside internal teams to develop creative concepts, layouts, and marketing campaigns.6. Establish competitive pricing strategies based on market trends.7. Monitor inventory levels, liaising with suppliers and logistics partners for efficient stock management and delivery.8. Create and manage initiatives for PPC advertising and social media engagement.9. Perform ad hoc tasks as necessary.

At NICE, we embrace challenges as opportunities for growth. We are ambitious and committed to excellence, always pushing boundaries while striving for victory. If you share our passion and drive, we invite you to explore a career with us that will ignite your potential.What is this role about?The Senior Client Services Project Manager is responsible for leading complex, enterprise-level implementations of NICE solutions within diverse customer settings. This position requires advanced project management skills, strong consultative abilities, and the capacity to influence and guide clients through substantial, multi-system transformation initiatives. The Senior PM serves as the primary point of accountability for successful project delivery, focusing on scope clarity, solution alignment, risk management, and ensuring a remarkable customer experience throughout all phases of the project.This role demands extensive experience in managing customer-facing projects, particularly those involving integrations with CRM platforms such as Salesforce, Microsoft Dynamics, and ServiceNow, while also leading cross-functional teams across Professional Services, Product, Support, and external partners.