Japanese Bilingual SAP Functional Consultant | Manila

About the RoleJoin our dynamic team as a Japanese Bilingual SAP Functional Consultant in Manila! We are seeking an individual with exceptional bilingual capabilities in Japanese and English, coupled with a solid understanding of S/4HANA functionalities. In this role, you will lead design workshops with clients, gather requirements, perform gap analysis, and …

About the RoleJoin our dynamic team at tasq-work as a Japanese Bilingual Functional Consulting Manager. We seek a passionate individual fluent in Japanese and English, capable of engaging with clients and leveraging S/4HANA's robust capabilities. Your role will involve facilitating design workshops, gathering requirements, conducting gap analyses, and delivering solutions across various modules including FI, CO, PP, SD, MM, and PM.Key Responsibilities:Lead a talented team of functional consultants through design workshops, configuration, testing, user acceptance testing (UAT), cutover, go-live, and post-go-live support.Showcase your expertise in S/4HANA, particularly in areas like FI with Vertex tax engine experience, CO, PP, SD, MM, and PM to enhance business processes.Guide clients through business assessments, develop roadmaps, and provide advisory services on S/4HANA transformations to address their challenges.Assist in crafting comprehensive solutions for end-to-end RFPs (Requests for Proposal).Essential Skills:Become an integral part of the intelligent functions team, promoting platform-driven business design and evaluation.Leverage your insights throughout the project lifecycle to tackle client challenges within the SAP landscape.Employ strong problem-solving skills to identify, escalate, and resolve issues promptly, along with effective presentation and communication abilities.Engage with clients using your bilingual skills to bridge language and cultural gaps, ensuring a thorough understanding of their requirements and desired outcomes.Innovate solution designs that utilize our extensive service offerings.Support business development efforts, collaborating on proposal generation, solution planning, and SAP transformation delivery methods.Exhibit strong analytical skills to derive clarity and actionable insights from data.

Nagarro is seeking a seasoned Business Process Expert (BPE) Commerce Functional Consultant specializing in Order-to-Cash (O2C) to spearhead and facilitate comprehensive BPE Commerce implementations. This role necessitates close collaboration with business stakeholders, technical teams, and integration partners to create scalable, customer-focused commerce solutions that seamlessly integrate with SAP S/4HANA and associated systems.Key Responsibilities:Engage in holistic BPE Commerce implementation projects, supporting all stages including requirement gathering, solution design, configuration, testing, training, User Acceptance Testing (UAT), data migration, and go-live assistance.Lead and enhance O2C processes within BPE Commerce encompassing product catalog management, pricing, promotions, customer relations, cart functionalities, checkout procedures, order management, returns, and refunds.Facilitate functional design and solution workshops with business stakeholders to convert their business needs into effective BPE Commerce solutions.Collaborate with SAP SD / S/4HANA teams to ensure smooth Commerce-to-SAP integration for order creation, billing, delivery, and invoicing processes.Build strong credibility and serve as a trusted advisor to client stakeholders across both business and IT domains.Review and validate Functional Requirement Specifications (FRS), solution designs, and functional configuration documents.Provide expert functional guidance on BPE Commerce capabilities, best practices, and solution quality throughout various projects.Assist in issue analysis and resolution by utilizing in-depth functional knowledge of O2C flows and integrations.Effectively collaborate with distributed teams, including technical developers, integration specialists, and offshore/onshore stakeholders.Analyze and address complex business and system challenges under tight deadlines and project pressures.

About DialpadDialpad is a pioneering AI-driven platform for customer communications, reshaping the way businesses engage with their clientele. Our innovative technology is trusted by over 50,000 organizations globally, including industry giants like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, to enhance customer relationships through real-time, AI-generated insights. Visit dialpad.com for further information.Join the Dialpad TeamAt Dialpad, you will become part of a dynamic team united by a common goal: to empower our customers and their employees to achieve remarkable success. Recognizing the importance of every interaction, we are committed to enhancing each communication through a platform that offers real-time insights and automation.We foster an environment of continuous growth where every team member utilizes cutting-edge AI technology to refine our platform and enhance their skills. We seek individuals who not only meet our high standards but exceed them. Our ambitious goals require a team operating at peak performance, characterized by traits such as Scrappy, Curious, Optimistic, Persistent, and Empathetic.About the TeamAs a vital part of the Customer Support Team, you will excel in problem-solving within a fast-paced atmosphere, always ready to tackle, troubleshoot, and resolve any technical challenges our customers encounter.The Customer Support team at Dialpad plays a crucial role in assisting customers through various communication channels. This team works in close collaboration with higher-tier Customer Support, Engineering, Customer Success, Product, and Sales teams to enhance the customer experience continuously.Your RoleWe are looking for candidates with a proven track record in delivering exceptional customer service. You will need to possess a deep understanding of our products and services, which requires curiosity and a technical mindset. Additionally, you should demonstrate professionalism in customer interactions and a genuine desire to assist users.

Our MissionAt Datacom, we collaborate with organizations and communities across Australia and New Zealand to create positive impacts in people's lives, utilizing technology to foster innovation and growth.About the RoleThe position of Functional Consultant is an engaging opportunity where you will apply your hands-on expertise to facilitate the implementation of new modules and modifications to our internal Oracle HRIS solution, ensuring alignment with our stakeholders' strategic objectives. Drawing on your extensive functional knowledge and practical experience, you will closely engage with stakeholders to comprehend their business requirements, translate these into scalable solutions, and guarantee successful delivery within the company ecosystem. This role necessitates collaboration with cross-functional teams, acting as a subject matter expert.Preferred qualifications include experience in Oracle HCM Core, with additional expertise in the Compensation & Performance module, and proficiency in VBS for configuring Redwood screens. Familiarity with implementing AI Agents in HCM Core or custom dashboards using Oracle Fusion Data Intelligence (FDI) would be highly advantageous. Experience using Jira for task management is a plus but not essential.Your ResponsibilitiesImplement enhancements and modifications to Oracle HCM as needed.Introduce new functionality as part of project delivery, evaluating stakeholder business needs and contributing to strategic planning for business systems.Participate in critical implementation tasks such as testing, data migration, security, and reporting.Identify and promptly communicate potential issues to management, along with follow-on business opportunities.Conduct technical responsibilities including problem identification, solution definition, documentation, implementation, testing, client training, and deployment.Recognize additional opportunities for improving business outcomes within Oracle HCM.Work collaboratively with team members on system changes.Complete system administrative tasks as required.Stay updated on industry best practices and trends.

Job SummaryWe are on the lookout for a dynamic and experienced Senior Manager specializing in Platforms Consulting, with a strong focus on SAP S/4 HANA. The ideal candidate will possess comprehensive expertise across various functions, particularly in Supply Chain & Operations and Finance, and will have in-depth knowledge within industries such as Resources, Products, or CMT. Candidates are expected to have prior pre-sales experience in SAP, demonstrating skills in solutioning, engaging in Requests for Proposals (RFPs), and contributing effectively to client proposals. Proven client-facing abilities are essential, as you will be responsible for leading discussions with stakeholders at all levels of client organizations. From a delivery standpoint, applicants should have a track record of executing and managing complex SAP transformation projects.About the JobIndustry and Functional Expertise:Exhibit a strong industry focus through extensive knowledge and expertise in one or more related sectors. We cater to clients across various industries, including Resources (Energy, Utilities, Chemicals), Manufacturing (Automotive, Life Sciences, Consumer Goods, Retail, High-Tech, Software, Semi-Conductors), among others.Demonstrate profound functional expertise to facilitate technology-agnostic discussions regarding business processes with senior client leadership. We seek proficiency across all functions, including Planning, Sales, Logistics, Procurement, Manufacturing, Finance, and Controlling.Solution Architecture Leadership:Assist clients in realizing value from their transformation initiatives by identifying challenges, uncovering opportunities for improvement, and showcasing how SAP capabilities can enhance their business operations.Utilizing a deep understanding of client contexts, industry specifics, and business challenges, provide focused functional processes and SAP expertise to support solution architects and sales teams in developing strategies that align with client needs.Lead workstreams or processes during solution delivery and actively participate in oral presentations and client discussions to bring our solutions to fruition.Integrate the company’s diverse assets and offerings from various teams to differentiate our proposal responses.Assume end-to-end functional ownership, collaborating with other Subject Matter Experts (SMEs) to orchestrate proposal responses.Networking and Business Development:Establish and manage relationships with clients and internal stakeholders.Support project and practice leadership in identifying and expanding opportunities with existing clients through proactive identification of challenges and innovative solutions.Assist practice leadership in identifying and formulating solutions for new business prospects.Lead the company’s pursuits related to S/4HANA opportunities by coordinating with experts and crafting responses to Requests for Proposals and/or Requests for Information.

Job Overview:Join our dynamic team at tasq-work, where you will collaborate closely with clients as a consulting professional, designing, building, and implementing strategic initiatives aimed at enhancing business performance. Your role will involve:Leading efforts within the Digital Core & Enterprise Transformation team to assess and design ERP-driven business processes, including value assessments and business case development.Providing expert solutions for clients facing challenges in the SAP Finance landscape, leveraging your experience with Vertex tax engine, SAP REFX, or SAP FICA throughout the project lifecycle.Utilizing strong problem-solving skills to identify, escalate, track, and resolve issues efficiently.Demonstrating effective communication and presentation skills while engaging with clients to comprehend their requirements and scope, defining solutions, articulating business benefits, and developing actionable roadmaps.Creating innovative solution designs that capitalize on our extensive service offerings.Supporting business development initiatives by collaborating with teams on proposal generation, shaping solution plans, and defining delivery approaches for SAP transformations.Overseeing ERP integrations and assisting in developing proof of concepts as necessary.Employing strong analytical skills to deliver clarity and valuable data insights.Key Skills and Qualifications:In-depth proficiency in SAP Finance, with a robust understanding of SAP Finance concepts and the ability to identify, design, and configure Vertex Tax engine, SAP FICA, or SAP REFX, integrated with other modules.Experience serving as an SAP Finance functional consultant, particularly with Vertex tax engine, and supporting end-to-end proposal requests.Ability to advise clients on SAP Finance and Vertex tax engine, SAP REFX, or SAP FICA processes based on industry best practices.Capability to analyze existing business processes and pinpoint areas for enhancement.Experience providing training and support to client sales teams on best practices for order creation.Ensuring all client sales activities are thoroughly documented and tracked within the system.Engagement in developing thought leadership content, including white papers and presentations on current industry topics.Vertex Tax Engine Responsibilities:Implementing new requirements and maintaining the Vertex O Series, emphasizing global indirect tax solutions.Configuring and managing Vertex tax rules, rates, and jurisdictions to guarantee accurate and compliant tax calculations across all transactions.

Company Overview: cbs APAC is a premier international consulting firm based in Heidelberg, Germany. We specialize in providing cutting-edge consulting and technology solutions to major industrial enterprises utilizing SAP systems. For further insights into our organization, please visit our website at cbs APACPosition: SAP Consultant/Senior Consultant/Manager - Finance (FI/CO)Location: Manila, PhilippinesModules: FI/CONote: After submitting your application, you will receive a link to a role-specific questionnaire. Please ensure timely completion.Key Responsibilities:Lead the business process and functional design in SAP projects focused on Finance and Controlling.Facilitate workshops to evaluate and advise clients on S/4HANA feasibility.Oversee and drive comprehensive project activities across the Asia-Pacific region.Assist with pre-sales initiatives throughout the Asia-Pacific region.

Job Summary:We are seeking a highly skilled professional with extensive experience in SAP S/4 HANA across various functions such as Supply Chain & Operations and Finance. Ideal candidates will possess industry-specific expertise in sectors including Resources, Products, or CMT. A background in pre-sales for SAP, particularly in crafting solutions, managing RFPs, and developing compelling narratives for proposals is essential. The successful candidate will demonstrate exceptional client-facing skills, enabling them to lead discussions with stakeholders at all levels of client organizations. Additionally, experience in executing and managing intricate SAP transformation projects is required.The RoleIndustry and Functional Expertise:Showcase industry specialization through comprehensive knowledge in one or more sectors, including Resources (Energy/Utilities/Chemicals), Manufacturing (Automotive/Life Sciences/Consumer Goods/Retail/High-Tech/Software/Semi-Conductors), among others.Exhibit profound functional expertise to engage in technology-agnostic business process discussions with senior leadership, covering all functions: Planning, Sales, Logistics, Procurement, Manufacturing, Finance, and Controlling.Solution Architect Role:Assist clients in realizing value from transformation initiatives by identifying challenges, uncovering opportunities for improvement, and illustrating how SAP capabilities can enhance business outcomes.With a deep understanding of client needs, industry context, and business challenges, contribute to the development of proposals that comprehensively address client requirements.Lead pre-sales initiatives, including business assessments and strategic roadmaps for clients, and provide advisory services related to S/4HANA transformations to address client challenges.Leverage the company’s diverse assets and offerings to create unique proposal responses.Take responsibility for the successful delivery of committed project scopes for clients.Networking and Business Development:Develop and maintain relationships with clients and internal stakeholders.Support project and practice leadership in identifying opportunities with existing clients through proactive engagement and innovative solutions.Collaborate with practice leadership to pinpoint and address new business opportunities.Lead the company’s initiatives related to S/4HANA projects, assembling experts to respond to Requests for Proposals and/or Requests for Information.Thought Leadership and Asset Development:Contribute to the development of thought leadership and relevant assets to enhance company offerings.

Join Our Dynamic Team!At HelloConnect, located in the vibrant Inoza Tower, BGC, we are pioneers in customer service innovation. Our team is committed to creating exceptional customer experiences by leveraging advanced technology and fostering a culture of collaboration and continuous learning.As a Customer Care Specialist – French Bilingual, you will be the first point of contact for our valued customers, delivering courteous and efficient service across various channels. Your passion for helping others and your resilience will enable you to make meaningful connections, while our supportive network of Team Leaders and Trainers will empower you to succeed.If you have a unique skill set and a desire to contribute to our mission of enhancing customer satisfaction and driving business success, we want to hear from you!

Key Responsibilities:Demonstrate expertise in planning, forecasting, management reporting, and finance concepts.Proficient in Microsoft Excel, PowerPoint, and process design tools.Possess strong business acumen and a deep understanding of enterprise performance management processes.Exhibit creative and analytical problem-solving skills in a dynamic environment.Effective communication (both written and verbal), analytical, and organizational skills.Proven track record of contributing to a collaborative team environment; client-facing experience is a plus.Adaptability to work across diverse cultures in a fast-paced consulting setting.Identify and leverage opportunities within your network to drive business development initiatives.Your Experience:Hands-on experience in planning, budgeting, and forecasting processes.Experience with Anaplan, SAP Business Planning & Consolidation (BPC), SAP Analytics Cloud (SAC), or SAP Group Reporting (GR).Familiarity with AI/ML or data science applications in Financial Planning & Analysis (FP&A) processes.Involvement in finance transformation projects, ideally across all phases: Plan, Design, Build, Test, and Deploy, with a focus on enabling technologies and software applications.Minimum of 3 full lifecycle implementations required.What’s in it for You?Engage in transformative projects with leading G2000 clients.Collaborate with industry leaders and practitioners to craft innovative solutions utilizing emerging technologies.Integrate responsible business practices into your client service and professional operations.Personalized training programs aimed at enhancing your strategy and consulting skills.Thrive in a culture committed to fostering equality and promoting collaboration across the organization.

Key Responsibilities:Collaborate with the client account team to drive business development initiatives, including leading Request for Proposals (RFPs), developing solutions, and engaging in client presentations and commercial discussions.Support business diagnosis and strategic planning efforts.Document current processes in key finance areas.Conduct gap analyses between current processes and industry best practices, proposing targeted solutions for prioritized gaps.Define the division of processes among Shared Services, Business Units, and Centers of Excellence.Design future processes and roles by leveraging best practices and enabling technologies.Assist in establishing reporting requirements for operational reports, service level agreements, and process KPIs.Support the management of process transitions, knowledge transfers, and process reengineering initiatives.Help design and implement shared services operating models, including governance and service management frameworks.Conduct business case analyses for shared services, outsourcing advisory, operational transformations, and process improvement programs.Guide clients in selecting enabling technologies for shared service/captive centers and prioritize their implementation.Assist in the implementation of business architecture activities.Define testing and implementation protocols for architectures, capabilities, and processes.Prepare clients for deployment through comprehensive communication and training strategies.

About the Role:We seek enthusiastic and skilled professionals to define innovative service strategies, design, and implement cutting-edge contact center solutions, and enhance our clients' service operations. Ideal candidates will possess exceptional communication skills, a solid understanding of relevant technologies, creative problem-solving abilities, and a strong commitment to quality service.Key Responsibilities:Analyze customer inquiries related to Contact Centers and recommend optimal solutions, particularly for On-Premise and Cloud/Hybrid Cloud solutions.Oversee Contact Center engagements (with a focus on Genesys) throughout various project delivery phases.Lead the development of business proposals, collaborating closely with internal teams and external vendors (if applicable) to effectively respond to RFIs and RFPs.Manage and enhance Genesys capabilities in partnership with other managers while expanding practices through headcount growth, creating thought leadership content, and developing assets aimed at improving operational efficiency and customer experience for our clients.Are You the Right Fit?Manager - 10+ Years of ExperienceA minimum of 10 years' experience in Customer Service operations and Contact Center channels.Proven experience leading customer service operations assessments/benchmarking, identifying gaps, and building business cases for enhancements.Expertise in implementing multi-channel self-service/IVR and Omni-Channel Orchestration Routing on Genesys PureEngage, PureConnect, Engage Cloud, and Genesys Cloud Suite.Extensive knowledge of Customer Service Operations, with cross-industry experience being an advantage.Hands-on experience with Voice and Non-Voice (SMS, Email, Chat, etc.) application solutions using Genesys Composer and Genesys Designer (preferably within a SIP framework).Ability to proactively identify customer needs through technical benefit assessments, articulating the business value of solutions to address potential objections.Experience in preparing and responding to customer RFP requests, ensuring technical feasibility is carefully qualified.Understanding of on-premise, cloud, hybrid cloud solutions, and cloud economics, including pricing strategies for different Genesys offerings and providing detailed TCO analysis.Experience in Genesys Cloud administration and application development using Genesys Designer.Familiarity with Genesys Framework Components (including but not limited to GVP, eServices, GRE, SIP, URS, Info Mart, GMS, OCS, GPlus Integrations, etc.) or similar solutions.Demonstrated ability to utilize Genesys product solutions to automate customer service processes such as Task Routing, Interaction Routing, CTI, Reporting, etc.

About the RoleAs an SAP Finance Vertex / REFX / FICA Specialist, you will collaborate closely with our clients, functioning as a consulting professional responsible for designing, building, and implementing initiatives aimed at enhancing business performance. Your key responsibilities will include:Supporting ERP platform-driven business design and assessment initiatives, including value assessments, business case development, and process re-engineering.Designing and implementing SAP Finance solutions using the Vertex tax engine, SAP REFX, and SAP FICA, ensuring that all processes align with business objectives.Working with cross-functional teams to analyze current finance processes and pinpoint opportunities for improvement.Providing advisory support on SAP Finance processes and industry best practices to our CMT clients.Engaging in proposal and business development activities, including responding to RFPs, estimating efforts, and designing solutions for SAP transformations.Assisting in the creation of proof of concepts and reusable assets to speed up delivery for future projects.Delivering impactful presentations and documentation to clients and company leadership.

The Role Join the innovative team at HelloFresh, where collaboration and advanced technology converge to create outstanding customer experiences. Our culture promotes continuous learning, teamwork, and a dedication to excellence. This role offers you the chance to engage in meaningful projects, enhance your skill set, and thrive in a supportive environment that values diverse viewpoints. As a vital member of our team, you will be responsible for delivering exceptional customer support via phone, email, and live chat. Your role will involve addressing inquiries related to service switching, invoices, and meter readings. You will ensure prompt, effective responses while upholding our high service standards and collaborating with internal teams to resolve intricate customer issues. We are eager to welcome enthusiastic individuals who can contribute their unique skills and insights. If you feel that you would excel in this position, even if you don't meet every single requirement, we encourage you to apply!

Join our dynamic team at Adaptive Financial Consulting as an Application Support Analyst in Manila. In this pivotal role, you will be responsible for providing top-notch support for our applications, ensuring optimal performance and user satisfaction. You will collaborate closely with cross-functional teams to troubleshoot issues, implement solutions, and enhance application functionality. Your analytical skills and attention to detail will be crucial in maintaining high service levels and improving our clients' experiences.

About Viamericas Viamericas is a licensed money transmission company focused on serving immigrants worldwide. The company offers international money transfers, bill payments, and check processing through thousands of agent locations in the United States and over 287,885 locations in 95 countries. Viamericas is committed to respect, innovation, integrity, and making a positive impact for its customers. Role Overview The Bilingual Vietnamese Customer Service Representative serves as the primary point of contact for customers, agents, and partners. This position handles inquiries and support requests in both Vietnamese and English, ensuring a smooth and positive experience for every interaction. Main Responsibilities Respond to inbound and outbound customer inquiries by phone, email, chat, and SMS in Vietnamese and English Process transactions accurately and efficiently using company systems Document all customer interactions and monitor transaction activities Resolve issues promptly to maintain high customer satisfaction Promote operational efficiency while following company policies and service standards Location This position is based in Manila, National Capital Region, Philippines.

About the Job:Join our dynamic team at tasq-work as we seek dedicated and enthusiastic professionals to shape service strategies, design and implement cutting-edge contact center solutions, and enhance our clients' service operations. We value strong communication skills, a solid understanding of relevant technologies, innovative thinking, and a fervent commitment to quality.Key Responsibilities:Analyze customer requests for Contact Center solutions and provide tailored recommendations, especially focusing on On-Premise and Cloud/Hybrid Cloud Solutions.Oversee Contact Center engagements, particularly with Genesys, throughout all project delivery phases.Lead the preparation of business proposals, collaborating closely with internal teams and external vendors to respond effectively to RFIs and RFPs.Enhance Genesys capabilities in collaboration with other managers, expanding our practice through headcount growth, creating insightful viewpoints, and developing assets aimed at improving operational efficiency and customer experience for our clients.

Company Overview: cbs APAC is a premier international consultancy with its headquarters in Heidelberg, Germany. We specialize in delivering top-tier consulting and technology services tailored for large industrial corporations that utilize SAP systems. To learn more about us, visit our website at cbs APACJob Overview: Join the cbs technical team to engage in custom ERP developments, integration projects, and cloud applications for our global clientele. You will design, implement, and manage SAP Cloud Integration solutions using PI/PO/CPI technologies, ensuring high-quality delivery throughout all phases of the project lifecycle.

Join our dynamic team as a Senior Java Developer at Adaptive Financial Consulting, where innovation meets finance. In this role, you will leverage your extensive Java expertise to develop cutting-edge fintech solutions that enhance our clients' financial operations.As a key player in our tech team, you will collaborate with other developers and stakeholders to design, implement, and optimize high-performance applications. Your contributions will directly impact our mission to deliver exceptional financial services.