About the job
Position: Loan Application Specialist IV
Salary: PHP 61,000 - PHP 100,000 (commensurate with experience)
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM Sydney Time (7:00 AM – 4:00 PM PH Time)
Holidays: New Year's Day, Good Friday, Easter Monday, Christmas Day, and Boxing Day
OVERVIEW:
The Loan Application Specialist IV plays a pivotal role in the loan application process, ensuring timely submissions and approvals while providing exceptional support to our Brokers and Scenarios Team. You will be crucial in facilitating effective communication among clients, lenders, valuers, and other stakeholders to guarantee the highest quality of service for our clients.
In this role, you will collaborate closely with the Scenarios Team, ensuring that every loan application is processed efficiently, resulting in a smooth experience for our clients. You will also be recognized as the primary point of contact for all loan application inquiries and will contribute to fostering a productive and positive work environment.
RESPONSIBILITIES:
- Comprehend lender requirements and the application approval process.
- Ensure high-quality data entry and loan packaging.
- Prioritize and manage application submissions effectively.
- Respond promptly to client inquiries and requests for additional information from lenders.
- Gather necessary information and minimize rework by structuring applications accurately.
- Input data into CRM systems (ApplyOnline, Mercury & BrokerEngine).
- Prepare both electronic and manual lodgement application forms.
- Compile and attach all required NCCP documents to the customer’s CRM profile.
- Collect and prepare essential documentation for each loan package.
- Review applications to identify any non-compliance or missing information.
- Research applicants' credit status and current financial positions by thoroughly reviewing credit reports and bank statements.
- Ensure compliance with lender regulations and policies.
- Order valuations and pricing discounts as needed.
- Compile supporting documents for loan files and submit applications to lenders.
- Complete quality control documentation and checklists.
- Prepare FHOG/FHLDS documentation.
- Administer Discharge Authority documentation.
- Improve and maintain internal systems and processes.
- Update the CRM system (BrokerEngine) as necessary.
