Partner Account Manager

About AvePoint:At AvePoint, we go beyond secure. As the global leader in data security, governance, and resilience, we provide advanced solutions that empower organizations worldwide to collaborate confidently. Over 25,000 customers trust the AvePoint Confidence Platform to prepare, secure, and optimize their vital data across various collaboration environme…

About AvePoint:At AvePoint, we are at the forefront of data security, governance, and resilience, redefining traditional approaches to ensure a robust data foundation. We empower organizations worldwide to collaborate confidently, with over 25,000 customers leveraging the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across platforms like Microsoft, Google, and Salesforce. Our extensive global channel partner program boasts around 5,000 managed service providers, value-added resellers, and systems integrators, ensuring our solutions are accessible in over 100 cloud marketplaces. To explore more, visit www.avepoint.com.We invest in our people, fostering a culture of agility, passion, and teamwork. Here, you are encouraged to take charge of your career, make a meaningful impact, and shape your future.As a Partner Account Manager, you will play a pivotal role in developing and driving a thriving partner ecosystem, focusing on crafting plans that yield mutual growth and opportunities. Collaborating closely with the UK leadership team at our rapidly expanding enterprise infrastructure software company, you will enhance our resale channel and support our go-to-market strategies.Why You Should Apply: If you are enthusiastic about identifying and cultivating strategic partnerships with top Microsoft Value Added Resellers and Systems Integrators, devising innovative go-to-market strategies, and engaging with field sellers and executives, this role is for you.

ABOUT USAt Lever, we have been committed to revolutionizing the recruitment process for nearly a decade. Our innovative hiring software is trusted by industry giants like Netflix, Atlassian, KPMG, and McGraw-Hill Education to help them attract and retain top talent. As pioneers in talent acquisition solutions, we are seeking passionate individuals to join our team as we continue to scale our operations and redefine hiring standards.We take immense pride in our achievements, including being recognized as the #1 workplace in San Francisco and a top employer across the United States. Our employees—affectionately known as "Leveroos"—are the cornerstone of our success, and we are deeply committed to fostering a people-first culture.

ABOUT USAt Lever, we are on a mission to revolutionize the way companies attract and engage top-tier talent. Founded nine years ago, Lever has become the trusted partner of industry leaders like Netflix, Atlassian, KPMG, and McGraw-Hill Education. Our innovative hiring software is reshaping the recruitment landscape, and we are looking for talented individuals to join us as we continue to grow and transform the talent acquisition space.We take immense pride in the company we've built, having been recognized as the #1 workplace in San Francisco and a top employer across the United States. Our team, affectionately known as “Leveroos,” is our greatest asset, and we are dedicated to fostering a people-first culture that prioritizes professional development and employee well-being.

ABOUT USAt Lever, we are driven by a mission to revolutionize the recruitment landscape. Founded nine years ago, we provide innovative hiring software that empowers leading organizations like Netflix, Atlassian, KPMG, and McGraw-Hill Education to attract and retain top talent. As pioneers in talent acquisition, we challenge conventional approaches and strive for excellence in our field. Join us as we continue to scale and redefine what it means to hire effectively.We take immense pride in our achievements, including being recognized as the #1 workplace in San Francisco and one of the best places to work across the United States. Our greatest asset is our dedicated team, the Leveroos, and we are committed to nurturing our people-first culture to ensure continued growth and success.

About TarroAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our mission is to create seamless connections between these establishments and their customers through our innovative ecosystem, which includes AI-driven order processing, delivery solutions, payment services, and point-of-sale software. We combine technology and human expertise to address the real-world challenges faced by small business owners.We prioritize our customers and strive to understand their needs, believing that their success directly correlates with ours. The U.S. restaurant sector, valued at over $1 trillion, remains largely underserved by technology. While larger chains often access premium tech solutions, we are committed to providing small restaurant owners with the same advantages at a reasonable cost.For nearly ten years, Tarro has maintained profitability, achieving a remarkable fivefold revenue increase over the last four years. Following our latest funding round in mid-2022, we secured a valuation of $450 million and have witnessed significant growth in customer acquisition, product innovation, and workforce expansion. Thousands of dedicated restaurants rely on Tarro for their success, together serving nearly 20 million customers. We are honored to be recognized as one of Built In’s top companies to work for in 2023.For more information about our culture and values, please visit our website.What We Are Looking For:We are in search of an accomplished accounting leader to enhance our financial integrity and oversee strategic accounting operations. In this role, you will manage complex technical accounting issues, maintain and optimize the general ledger, design and implement robust internal controls, lead month-end and year-end closing processes, and ensure that financial statements and reports comply with relevant accounting standards and regulatory requirements. You will also direct the development and implementation of accounting policies, continuously refine processes and systems for improved efficiency and scalability, and provide actionable financial analysis to support executive-level decision-making. By collaborating cross-functionally with audit, tax, and business units, you will ensure that our accounting framework accommodates both current operations and future growth in a compliant and strategically aligned manner.

At NiCE, we believe in pushing boundaries and embracing challenges. We are a dynamic team of innovators and achievers, always striving for excellence. If you share our ambition and have a passion for success, we invite you to consider a rewarding career with us that ignites your potential.What does the role entail?As a Technical Account Manager (TAM) at NiCE, you will be a key player in our mission to deliver unparalleled service and technical solutions to our valued clients. Your expertise will be crucial in exceeding customer expectations, refining our processes, and driving our company’s growth goals. You will tackle intricate issues, ensuring client satisfaction while empowering them to fully utilize our cutting-edge technology and services.Your impact will be significant in the following areas:Client Success Advocate: Establish yourself as a trusted advisor, adeptly addressing complex technical issues and ensuring clients achieve success with NiCE's offerings.Strategic Relationship Building: Cultivate strong, collaborative partnerships with clients, fostering trust and long-lasting relationships.Exceptional Service Delivery: Work collaboratively across teams to provide outstanding technical support and customer service.Technical Proficiency: Utilize your in-depth knowledge of NiCE products to diagnose client issues and enhance their solutions.Client-Focused Approach: Thoroughly understand each client’s business needs and identify ways to maximize their success with our solutions.Effective Communication: Create and present compelling presentations that highlight client achievements and share best practices. Educate clients on maximizing their investment in our products.Continuous Improvement: Actively participate in enhancing NiCE products and services through client feedback and recommendations.

About AvePointAt AvePoint, we go beyond securing your data. As the world's foremost authority in data security, governance, and resilience, we empower organizations globally to collaborate with confidence. With over 25,000 clients relying on the AvePoint Confidence Platform, we prepare, secure, and optimize critical data across platforms like Microsoft, Google, and Salesforce. Our expansive global channel partner program boasts around 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions accessible in over 100 cloud marketplaces. For further details, visit www.avepoint.com.We believe that investing in our people is vital. At AvePoint, agility, passion, and teamwork define our culture, allowing you to take initiative, learn from colleagues, and shape your career while unleashing your full potential!We are thrilled to announce an opening for a skilled and enthusiastic Partner Development Manager (PDM). In this pivotal role, you will identify, recruit, and cultivate revenue generation through partnerships with Managed Service Providers (MSPs). You will engage with new MSPs, providing support and onboarding while enhancing existing partnerships to drive new revenue through upselling and cross-selling strategies. Your performance will be primarily evaluated based on partner-sourced revenue and new partner recruitment.

At NiCE, we embrace challenges without limits and set ambitious goals that drive our success. Join us as we redefine industry standards and create a fulfilling career path that ignites your passion.What does the role entail?The Senior Technical Account Manager serves as a key resource in account management, program/project management, and technical resolution, achieving excellence in a dynamic environment. This vital position is essential for exceeding customer expectations, enhancing processes, and driving company growth through collaboration with cross-functional teams.This professional addresses complex challenges while delivering exceptional technical and customer service to enterprise-level accounts. By leveraging top-tier resources, they empower strategic customers to navigate issues, maximize our technology and services for business success, boost product adoption, and foster long-term loyalty.How will you make an impact?Act as the primary advocate for assigned enterprise accounts, ensuring successful contract fulfillment, SLA management, and continuous customer education.Work closely with Sales and Sales Engineering to align on customer opportunities, mitigate risks, and ensure effective implementation with appropriate resources.Build and maintain strong relationships across all levels of the customer's organization, from front-line management to senior leadership.Gain a deep understanding of customers’ business objectives and drive ROI with NiCE’s offerings, becoming a trusted partner and advisor.Engage with cross-functional teams to resolve technical challenges, ensuring issues are addressed within SLA targets, thus enhancing overall customer satisfaction.Coordinate and synchronize projects to ensure alignment with overarching strategy and successful completion, either managing personally or partnering with Project Managers.Utilize extensive technical knowledge of NiCE products and related technologies to implement solutions that accelerate customer success.Conduct regular service and technology reviews, ensuring timely and clear communication with customers while effectively managing escalations.Provide coaching and mentoring, leading escalations and contributing to team and company-wide success through improvement initiatives and the sharing of expertise.Identify and recommend enhancements to products and services, contributing to enterprise-level strategy.

About AvePoint:At AvePoint, we lead the way in data security, governance, and resilience, pioneering solutions that empower organizations to collaborate with confidence. With over 25,000 clients globally relying on the AvePoint Confidence Platform, we help organizations prepare, secure, and optimize their critical data across platforms like Microsoft, Google, and Salesforce. Our extensive global channel partner program encompasses around 5,000 managed service providers, resellers, and systems integrators, with our products available in more than 100 cloud marketplaces. For more information, visit www.avepoint.com.We are dedicated to investing in our people. Our culture, rooted in agility, passion, and teamwork, empowers you to shape your career and make a significant impact.AvePoint is thrilled to offer a role focused on developing and driving a partner ecosystem that fosters growth and mutual success. Collaborating closely with the UK leadership team, you will enhance our resale channel and support our market strategies and value-driven delivery.If you're passionate about building strategic partnerships with top Microsoft Value-Added Resellers and Systems Integrators, devising innovative go-to-market strategies, and engaging with sales and executive teams, we encourage you to apply!

At NiCE, we embrace challenges without limits; we consistently push the boundaries of what’s possible. Our ambition drives us to be game changers in our industry, always striving to exceed expectations. If you share our passion for excellence and are ready for a career that ignites your potential, we want to hear from you!What does this role entail?The Senior Technical Account Manager is a seasoned expert in account management, program and project management, and technical troubleshooting. This pivotal role ensures we not only meet but exceed customer expectations, enhancing both our processes and technology while contributing significantly to our company’s growth through collaboration with cross-functional teams.In this essential position, you will tackle complex challenges and deliver outstanding technical support and customer service to our enterprise-level clients. By working closely with top talent across the organization, you will empower strategic customers to resolve issues, effectively utilize our technology and services for business success, enhance product adoption, and cultivate lasting loyalty.How will you make a difference?Act as the primary contact and advocate for assigned enterprise accounts, ensuring successful contract fulfillment, SLA compliance, and ongoing customer education.Collaborate with Sales and Sales Engineering teams to identify customer opportunities, mitigate risks, and guarantee successful implementation with appropriate resources.Build and nurture strong relationships with all levels of the customer’s organization, from front-line management to senior executives.Gain a deep understanding of customers’ business objectives and drive ROI through NiCE’s products and services, positioning yourself as a trusted partner and advisor.Engage cross-functional teams to swiftly resolve technical challenges, ensuring all issues are addressed within SLA targets to improve overall customer satisfaction.Coordinate and align projects with the overall strategy, ensuring successful completion, either by managing personally or collaborating with Project Managers.Utilize your extensive technical knowledge of NiCE products and technologies to implement effective solutions that accelerate customer success.Conduct regular service and technology reviews, ensuring timely and clear communication with customers, while adeptly managing escalated situations.Provide coaching and mentoring to team members, leading escalations where necessary, and contributing to the overall success of the team and company by driving improvements and sharing your expertise.Identify and recommend enhancements to products and services, contributing to the strategic direction of enterprise-level initiatives.

About LalamoveAt Lalamove, we are redefining the on-demand delivery landscape with innovative technology that enhances the speed and reliability of delivery services worldwide. Our mission is to empower users by providing seamless connections between them and our extensive network of drivers.Operating across 14 diverse markets including Asia, Latin America, and EMEA, we cater to a wide array of delivery needs. Our fleet comprises various vehicles, from lorries and vans to cars, ensuring we can handle deliveries of any size efficiently. For speedier courier services, we also offer cost-effective solutions with our two-wheel vehicle fleets. Through our user-friendly mobile and web applications, Lalamove is dedicated to moving what matters most to you.

Spreetail is hiring a Technical Account Manager for Channel Growth in Manila. This position centers on supporting partners and helping them expand their business through Spreetail’s platform. Role overview The Technical Account Manager will focus on building and maintaining strong client relationships. Expect to work closely with partners, using technical knowledge to help them get the most out of Spreetail’s services. Collaboration This role involves frequent collaboration with teams across the company. Working together with colleagues from different departments, you will help deliver solutions that meet client needs and encourage growth. What you will do Support partners by applying technical expertise to their challenges and goals Guide clients in using Spreetail’s platform to maximize their growth potential Work with cross-functional teams to deliver value and drive strategic initiatives

At NiCE, we believe in pushing boundaries and embracing challenges. Our ambition drives us to innovate and succeed. We're looking for individuals who share our passion for excellence and who aspire to be part of a transformative journey in their careers.What does this position entail?The Senior Technical Account Manager will take the lead in account management, project execution, and technical problem-solving, setting the standard for success in the industry. This role plays a crucial part in exceeding client expectations, enhancing processes, and advancing company objectives through collaboration with various departments.As a pivotal member of our team, you will address complex challenges and deliver unparalleled technical and customer service to our enterprise clients. By leveraging the expertise available within the company, you will guide strategic clients to overcome obstacles, maximize the use of our technology and services, and foster lasting loyalty.How will your contributions make a difference?Act as the primary liaison and advocate for designated enterprise accounts, guaranteeing successful contract execution, SLA compliance, and continuous client education.Work closely with Sales and Sales Engineering to identify customer opportunities, mitigate risks, and ensure smooth implementations.Build and sustain strong relationships with all levels of the customer’s organization, from operational staff to senior executives.Gain insights into clients' business objectives and demonstrate how NiCE’s offerings drive ROI, positioning yourself as a trusted advisor.Engage cross-functional teams to resolve technical issues, ensuring all challenges are addressed within SLA timelines, enhancing overall client satisfaction.Oversee project coordination to align with strategic goals and ensure successful project completion, either directly or in partnership with Project Managers.Utilize your extensive technical knowledge of NiCE products to implement solutions that expedite customer success.Conduct regular service and technology reviews, maintaining clear and prompt communication with clients, and effectively managing escalated issues.Provide coaching and mentoring, leading escalations, and contributing to the overall success of the team and organization by driving enhancements and sharing knowledge.Identify opportunities for product and service improvements, contributing to strategic enterprise-level initiatives.

At NiCE, we embrace challenges without limits and continually push our boundaries. We are ambitious, transformative, and driven to succeed. If you share our passion for excellence, we invite you to explore an extraordinary career opportunity that ignites your professional drive.What does the role entail?The Senior Technical Account Manager is a pivotal figure in account management, project oversight, and technical solutions. This role is vital in surpassing client expectations, optimizing processes and technologies, and fostering business growth through collaboration with diverse teams.This key professional addresses intricate issues, delivering unparalleled technical support and customer service to our enterprise clients. By collaborating with premier internal resources, they empower strategic customers to resolve challenges, maximize our technology and services for their success, and enhance product utilization, all while nurturing long-term loyalty.How will you contribute?Act as the primary liaison and advocate for assigned enterprise accounts, ensuring successful contract execution, SLA management, and continuous customer education.Partner with Sales and Sales Engineering teams to identify customer opportunities, mitigate risks, and facilitate effective implementations with optimal resources.Build and maintain strong relationships throughout all levels of the client organization, from frontline management to executive leadership.Comprehend clients' business objectives and drive ROI through NiCE’s offerings, becoming a trusted advisor.Engage cross-functional teams to troubleshoot technical challenges, ensuring timely resolution within SLA targets, thereby enhancing customer satisfaction.Coordinate and align projects with the overall strategic objectives, managing or collaborating with Project Managers as needed.Utilize extensive technical knowledge of NiCE products and technologies to implement solutions that accelerate customer success.Conduct regular service and technology reviews, ensuring clear communication with clients and effectively managing escalated issues.Provide mentorship and lead escalations, contributing to both team and organizational success through continuous improvements and knowledge sharing.Identify and propose enhancements for products and services, contributing to enterprise-level strategies.

At NiCE Systems, we embrace challenges as opportunities, continuously pushing our limits to achieve excellence. We are driven by ambition, innovation, and a commitment to success. If you share our passion and determination, we invite you to explore a career opportunity that will ignite your potential.What is the role about?The Senior Technical Account Manager is a seasoned professional in account management, project oversight, and technical troubleshooting, consistently excelling in delivering top-tier service. This role is crucial in surpassing customer expectations, optimizing processes and technology, and contributing to the company’s growth through collaboration with diverse teams.This pivotal position addresses complex challenges, providing outstanding technical support and customer service for enterprise-level accounts. By collaborating with key internal resources, this role enables strategic customers to effectively utilize our technology and services, enhance product adoption, serve as references for potential clients, and cultivate lasting loyalty.How will you make an impact?Act as the primary liaison and advocate for assigned enterprise accounts, ensuring seamless contract execution, SLA adherence, and continuous customer engagement.Partner with Sales and Sales Engineering to identify customer opportunities, manage risks, and guarantee successful implementations with appropriate resources.Build and nurture strong relationships across all levels of the customer organization, from operational staff to executive leadership.Gain insight into customers’ business objectives and drive ROI through NiCE’s products and services, establishing yourself as a trusted advisor.Engage with cross-functional teams to resolve technical issues promptly, ensuring all challenges are addressed within SLA targets to enhance overall customer satisfaction.Oversee and align projects to ensure coherence with the company strategy and successful completion, managing personally or collaborating with Project Managers.Utilize extensive technical expertise in NiCE products and related technologies to implement solutions that propel customer success.Conduct regular service and technology assessments, maintaining clear and timely communication with customers while effectively managing escalations.Provide guidance, mentorship, and lead escalations, contributing to the success of the team and the organization by driving improvements and sharing knowledge.Identify and propose enhancements to products and services, contributing to the strategic growth of enterprise-level accounts.

Optasia is a cutting-edge B2B2X financial technology platform dedicated to scoring, financial decisioning, disbursement, and collection services. Our mission is to foster financial inclusion across all demographics, and we are proud to be changing the world our way.We invite driven and passionate professionals to join our dynamic team. As an Account Manager, you will represent the comprehensive suite of Optasia's products and services, while identifying cross-selling opportunities and delivering on our customer promises.Your Responsibilities:Develop and sustain productive, long-lasting relationships with stakeholders in customer organizations.Analyze market trends and competitor activity to uncover new opportunities and enhance service performance.Regularly evaluate and clarify customer needs, including project requirements and roadmaps.Deliver consistent reporting on product trends, opportunities, project updates, and potential risks to clients.Lead strategic account planning initiatives to establish mutual performance objectives and financial targets.Initiate solution-driven projects that address customer challenges and yield measurable outcomes.Meet and exceed assigned service performance targets, including SLA compliance and financial objectives.Collaborate with internal teams to fulfill account performance goals and enhance customer satisfaction, including support for timely payment collections and project delivery escalations.Ensure high levels of customer satisfaction through exceptional service delivery.Your Qualifications:A minimum of 5 years of proven experience in B2B Account Management, ideally within the Telecom or Fintech sectors.At least 3 years of experience in the Telecom industry.A solid understanding of the cultural, political, and regulatory framework in the assigned markets.A Bachelor's degree.Preferred Qualifications:A demonstrated success in managing Telecom and/or Value-Added Services (VAS) solutions.Why Join Us?What We Offer: Competitive remuneration package An extra day off for your birthday Performance-based bonus scheme All the tech gear you need to work efficiently.Perks of Optasia: Experience a multicultural working environment Engage with a unique and promising industry Gain insights into future market trends Enjoy a solid career path within our family-oriented workplace.

Join ttecdigital as a Technical Account Manager specializing in Google CCAI Solutions. In this pivotal role, you will act as the primary technical point of contact for our clients, ensuring they receive the highest level of support and guidance. Your expertise will be crucial in understanding client needs, optimizing their use of Google CCAI technologies, and driving their success. You will collaborate closely with cross-functional teams to deliver innovative solutions that meet our clients' unique challenges.

Location: Manila, Philippines Company: NiCE Systems Role: Senior Technical Account Manager, APAC Region Role Overview The Senior Technical Account Manager plays a key role in supporting enterprise customers across the APAC region. This position focuses on building strong client relationships, resolving technical issues, and ensuring that enterprise accounts receive consistent, high-quality service. The role works closely with internal teams to help clients achieve their business goals using NiCE products and services. Main Responsibilities Serve as the main point of contact and advocate for assigned enterprise accounts, overseeing contract execution and service level agreement (SLA) compliance. Maintain ongoing customer engagement to build loyalty and long-term partnerships. Partner with Sales and Sales Engineering to identify new opportunities, reduce risks, and support successful project delivery. Develop relationships at all levels within client organizations, from operational staff to executive leaders. Understand each customer's business goals and demonstrate how NiCE solutions can deliver value as a trusted advisor. Work with cross-functional teams to resolve technical issues promptly and in line with SLA commitments. Coordinate project timelines and objectives, either directly or in collaboration with Project Managers, to align with strategic goals. Apply deep technical knowledge of NiCE products and related technologies to implement solutions that drive customer success. Conduct regular service and technology reviews, provide clear communication, and manage escalated issues effectively. Mentor colleagues, lead escalations, and contribute to ongoing team and organizational improvement. Identify opportunities for product or service enhancements and collaborate with product development teams on enterprise-level strategies.

InMobi Advertising is a pioneering global technology powerhouse, empowering marketers to seize critical moments. Our cutting-edge advertising platform engages over 2 billion users across more than 150 countries, transforming real-time context into meaningful business outcomes while adhering to privacy-centric principles. Trusted by over 30,000 brands and premier publishers, InMobi represents the intersection of intelligence, creativity, and transparency. By integrating lock screens, applications, smart TVs, and the open web with AI and machine learning, we offer unparalleled engagement, tailored personalization, and quantifiable impact.With Glance AI, we are revolutionizing AI Commerce and redefining the e-commerce landscape through inspiration-driven discovery and shopping experiences. Seamlessly embedded into everyday consumer technology, Glance AI turns every screen into a portal for instant, personalized, and delightful discoveries. Covering diverse sectors such as fashion, beauty, travel, accessories, home décor, and pets, Glance AI curates highly personalized shopping journeys. Leveraging extensive first-party data and unmatched consumer outreach, it capitalizes on InMobi’s global insights and targeting capabilities to craft high-impact, performance-oriented shopping experiences for brands around the globe.Recognized as a Great Place to Work and lauded by MIT Technology Review, Fast Company’s Top 10 Innovators, and others, InMobi is a workplace where innovative ideas create a significant global impact. Supported by investors like SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has a presence in cities such as San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, and Bengaluru.At InMobi Advertising, you will have the chance to influence how billions of users engage with content, commerce, and brands across the globe. To learn more, visit www.inmobi.com.