Product Implementation Specialist

About TarroAt Tarro, we are dedicated to creating innovative solutions that empower small brick-and-mortar restaurants by alleviating the operational challenges of running their businesses. Our multi-product ecosystem offers AI-driven order taking, delivery enablement, payment solutions, and point-of-sale software, ensuring a seamless connection between rest…

Join Our Team as a Product Implementation ManagerAt Tarro, we are dedicated to transforming the operational landscape for small brick-and-mortar restaurants. Our innovative suite of products integrates AI-enabled order processing, delivery solutions, payment systems, and point-of-sale software to empower restaurateurs. By bridging technology and human expertise, we aim to alleviate the challenges that small business owners face every day.We prioritize our customers, working backward to ensure their success leads to our own. The restaurant sector in the US is a colossal $1 trillion market, yet it remains largely untapped by technology. While large chains have access to expensive solutions, we believe that smaller establishments should equally benefit from advanced technologies at a reasonable cost.Tarro has enjoyed profitability for nearly a decade and has experienced a remarkable 5x growth in revenue over the past four years. As of our last funding round in mid-2022, we were valued at $450 million and have since seen substantial growth in customer acquisition, product development, and our team. Thousands of restaurants trust Tarro, helping us serve nearly 20 million customers. We are proud to be recognized by Built In as one of the top companies to work for in 2023.To discover more about our culture, values, and how you can help empower mom-and-pop restaurants, please visit us here!Role OverviewAs a Product Implementation Manager, you will play a pivotal role in onboarding and maintaining our clients on the Tarro platform. You will oversee the initial setup and ongoing adjustments of each restaurant’s backend configuration. Your expertise is crucial—our success in supporting restaurants hinges on accurately translating their real-world operations into our platform’s functionalities.Each restaurant is unique, and our system is designed for flexibility. This flexibility becomes valuable only when applied correctly. The Product Implementation team engages in two key phases of a restaurant’s backend configuration:

At Workstream, we are on a mission to revolutionize the management of the hourly workforce through our comprehensive HR, payroll, and hiring platform. With 2.7 billion hourly workers globally, representing 80% of the workforce, our innovative solutions aim to empower this often-overlooked segment of the labor market.We proudly serve notable brands across various industries, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. As a rapidly growing Series B company, we are expanding our product offerings to fulfill our vision, supported by distinguished venture capital firms and industry leaders such as Founders Fund, BOND, and Coatue.Our Core ValuesDiscover more about our Company Values and join us in adding to our vibrant culture!What We ProvideFully Remote Work EnvironmentDirect Deposit of Salary to Your Bank Account$50 Monthly Medical Stipend13th Month PayPerformance-Based BonusesFlexible Part-Time Opportunities

At NiCE, we believe in pushing boundaries and redefining possibilities. Our ambition drives us to be catalysts for change, and we are committed to achieving exemplary standards in everything we do. If you share our passion for innovation and excellence, we invite you to explore an exciting career opportunity that ignites your potential.What does the role entail?As part of our expanding professional services team in Manila, you will become an expert advocate for Proactive AI, delivering top-notch implementations, analyses, and support to clients globally.Initially collaborating with teams in the EU and US, you will ensure quality assurance, automation, implementation, and ongoing support for our diverse clientele. As Proactive AI expands into the APAC region, the Manila team will spearhead the implementation and support for local clients.How will you contribute to our success?Implement MPower Proactive AI Agents under the mentorship of senior engineers, overseeing the process from requirement gathering to configuration, testing, and deployment.Ensure client satisfaction by executing technical tasks with a focus on quality and accuracy.Work collaboratively with regional and global teams to develop and support proactive customer journeys utilizing our internal tools and APIs.Analyze client needs and help translate business processes into automated solutions.Customize and configure the SaaS platform to align with customer requirements.Document solution designs, integrations, and implementation procedures effectively.Conduct troubleshooting, debugging, and issue resolution for deployed solutions.Assist in optimizing customer journeys through MPower transactional data and analytics.Maintain and write SQL queries for reporting and data validation purposes.Develop and debug JavaScript code to facilitate integrations and custom logic.Engage in knowledge sharing and continuous improvement initiatives within the team.Provide implementation or post-go-live support as part of a shared on-call rotation.Take on additional responsibilities as needed to support Professional Services objectives.

Role overview CreatorIQ is looking for a Product Support Specialist based in Manila. This position is the first line of support for customers, assisting them with questions and issues related to CreatorIQ products. The focus is on providing clear, helpful guidance and contributing to a positive customer experience. What you will do Troubleshoot product issues and offer practical solutions to customers Document customer inquiries and technical problems accurately Collaborate with teams across the company to resolve complex support requests Share feedback and insights to help improve CreatorIQ products Who succeeds in this role Strong communicator who enjoys assisting others Comfortable with technology and eager to learn new tools Works well with different departments and values collaboration Organized and attentive to detail when documenting issues This role offers a chance to build support skills while playing a meaningful part in customer success at CreatorIQ.

At NICE, we are driven by our ambition to constantly challenge the status quo and redefine the limits of what's possible. We take pride in being innovators and leaders in our field, always aiming for excellence. If you're passionate about making a significant impact and seeking a rewarding career journey, we have an exciting opportunity for you.What does this role entail?As a Senior Implementation Engineer, you will play a pivotal role in delivering specialized expertise and innovative solutions for our NICE products and services. This position involves implementing, configuring, and optimizing AI-driven applications like chatbots, knowledge assistants, and other digital solutions for enterprise contact centers. You will blend technical acumen with business insight, collaborating closely with clients to understand their needs, provide consultative support, and deliver state-of-the-art solutions tailored to their requirements.

Join our dynamic team at ttecdigital as a Senior Implementation Engineer, specializing in Five9 VCC Solutions. In this pivotal role, you will lead and execute implementations of our innovative cloud contact center solutions, ensuring seamless integration and optimal performance for our clients. Your expertise will be crucial in guiding client teams through technical challenges, and you will leverage your knowledge to enhance system functionality and user experience.As a Senior Implementation Engineer, you will collaborate closely with cross-functional teams, including product management and customer support, to ensure that our solutions meet the highest standards. You will engage directly with clients to understand their needs, providing tailored solutions that drive satisfaction and success.

Role Overview d2b-1 is hiring an E-Commerce Customer Service Specialist to support our beauty products business. This position is fully remote and based in Manila, Metro Manila, Philippines. What You Will Do Respond to customer questions and resolve inquiries through online channels Handle order issues, including tracking, returns, and exchanges Share accurate product information with customers Support a positive shopping experience for every customer Who We’re Looking For Strong customer service skills Interest in beauty products Clear and friendly communication style Comfort working remotely

HelloFresh is looking for a Senior Product Designer based in Inoza Tower, BGC, Manila. This position focuses on creating online experiences that are both intuitive and engaging, with an emphasis on customer satisfaction and high design standards. Key responsibilities Design digital products and interfaces that express HelloFresh’s brand and values. Advance and maintain the design system to keep consistency across different platforms. Work closely with cross-functional teams to deliver solutions centered on user needs. Promote best practices in product design, always seeking ways to improve the customer experience. Team culture The Manila team values collaboration, continuous learning, and a commitment to high standards. Team members work on meaningful projects in an environment that welcomes different perspectives and supports professional growth. Who we’re looking for This role is suited for candidates with strong product design experience and a drive to create outstanding user experiences. HelloFresh encourages applicants from diverse backgrounds, even if not every listed requirement is met.

E-Commerce SpecialistRemote (Philippines)Join a high-growth startup and make a difference in the world!Funny name, serious businessWe are a pioneering eco-friendly household essentials company committed to donating 50% of our profits towards providing access to clean water and sanitation. To date, we have contributed over $20 million AUD to this noble cause. We simplify the process of doing good.With locations in Australia, the Philippines, the US, and Europe, our team of over 250 employees strives to make a significant impact for both people and the planet. In the next 5-10 years, we aim to increase our annual donations tenfold. As a truly remote-first company, we embrace a highly efficient distributed team culture built on trust, performance, and satisfaction!About the RoleAs part of our Digital Product team, which serves as the backbone of our customer experience, you will not only manage our online storefront but also take the lead in enhancing our operational excellence. Reporting to the Senior Product Manager - Acquisition, you will oversee the end-to-end digital journey across our global markets, including Australia, the US, the UK, Europe, and Canada. Your collaboration with our Growth, Creative, and Brand teams will ensure that our storefront is a high-converting platform that harmonizes technical performance with exceptional brand storytelling.Your Responsibilities:Strategic Merchandising & Roadmap Ownership: Lead the execution of global site content, encompassing high-stakes product launches and more.

Location: Philippines (Remote)Salary Range: ₱48,000 - ₱72,000About GNAMEAt GNAME, we don't just register domains—we build digital legacies. As a dynamic force headquartered in Singapore, we operate at the crossroads of strategic brand identity and global infrastructure. We perceive a domain as more than just an address; it is the foundational element of a brand’s digital essence.Though we've established our leadership in Asia, we are now embarking on a targeted expansion into the US market. We are in a high-touch pilot phase, carefully selecting our first 50 brand advocates to foster a community grounded in genuine trust and peer-to-peer influence.Our structure is lean and agile, functioning like a 'small crew' where every voice contributes to strategy. Our focus is not on volume but on making a significant impact. If you are a strategist who prioritizes craftsmanship over corporate noise and is eager to guide us through the complexities of a global go-to-market rollout, we want to connect with you.The OpportunityAs we strategically enter the US market, we seek a Partnerships Enablement Specialist to serve as the vital connection between strategy and execution. This role transcends traditional support; you will be the driving force behind our partner ecosystem.Your responsibilities will include equipping partners with the necessary tools, narratives, and visuals to succeed. You will refine our pilot-phase advocate program and enhance cross-border workflows between Singapore and the US, ensuring our partners are not just onboarded but fully engaged and thriving.This is a full-time, fully remote role, and the agreement will be on a contract-for-services basis.Key Responsibilities● Asset Creation: Craft high-impact pitch decks, playbooks, and case studies tailored specifically for the US market and our inaugural 50 brand advocates.● Operational Excellence: Establish and uphold the definitive source of truth for revenue performance and retention metrics.● Onboarding & Training: Design a comprehensive journey for new advocates, ensuring they grasp the GNAME value proposition and are equipped to represent us authentically.● Cross-Functional Liaison: Act as the connective tissue between the organization and your accounts, ensuring brand consistency across all partner interactions.● Market Intelligence: Monitor the competitive landscape in the US domain and tech sectors to refine our trust-building messaging.Who You Are● The Optimizer: You identify manual processes and immediately envision ways to automate or streamline them.● The Storyteller: You can distill complex technical infrastructure (domains/registries) into compelling narratives for partners.● The Global Strategist: You understand the subtleties of working across time zones and cultures, particularly the intersection of Asian and North American business styles.● The Self-Starter: You flourish in a 'small crew' environment where you take ownership of projects from ideation to execution.

Join our dynamic team as an Industrial Engineer at Newborn Food Products, Inc. in Manila. Your role will involve establishing and enhancing process flows, ensuring that our operations meet the needs of suppliers and customers alike. You will collaborate closely with the Purchasing, Sales, Marketing, and Merchandising departments to drive continuous improvements in operational policies, promoting cost efficiency and excellence.Review and refine process flows and management information systems to effectively respond to supplier and customer methodologies.Work in partnership with various departments to implement and improve operational policies that enhance cost efficiency.Conduct regular audits to ensure service excellence and customer satisfaction.Foster awareness among third-party service providers regarding our existing Standard Operating Procedures (SOPs).Implement consumer marketing procedures aligned with quality objectives.Monitor project statuses and facilitate smooth handovers.Assist in file migrations and perform necessary administrative tasks.Maintain quality records in accordance with applicable SOPs.Undertake additional responsibilities related to external services as directed.

About the RoleJoin our innovative team at getwingapp as a dedicated and enthusiastic Content and Community Engagement Specialist. This pivotal role is essential for cultivating user interaction and driving growth within our vibrant community of B2B SaaS users and stakeholders. Utilize your content creation skills and community management expertise to forge strong, impactful connections that enhance our brand visibility and encourage customer loyalty.The ideal candidate will excel in a dynamic, fast-paced environment and possess a solid history of crafting engaging content strategies tailored for B2B audiences. Your responsibilities will include the development, curation, and management of compelling content across diverse platforms, while actively nurturing our online community to ensure it remains lively and engaged.

At iniziomedical, we are at the forefront of healthcare innovation, developing groundbreaking solutions that transform lives—from pioneering treatments for previously unaddressed diseases to revolutionary technologies and diagnostics reshaping the future of healthcare. We are thrilled to invite a talented and experienced Production Designer to become a vital member of our dynamic Creative Team. Located in Manila, Philippines, you will collaborate closely with our creative teams across the USA and UK. Role Overview Your primary responsibility will be to convert complex scientific communication into visually stunning and highly effective design outputs across diverse platforms. You should possess strong graphic design skills and be proficient in both Adobe and Microsoft applications, particularly Adobe Illustrator, InDesign, Photoshop, and PowerPoint. With a keen eye for detail and a broad skill set in production design, you will produce various outputs including artwork, print materials, presentations, video edits, e-learning modules, animations, and interactive content. Key Responsibilities Craft a wide array of precise and engaging design deliverables. Collaborate with team members to interpret briefs and manage timelines effectively. Build and maintain strong relationships to foster a unified team approach. Assist the broader creative team in managing workload efficiently. Follow established processes to enhance operational efficiency. Ensure all projects comply with branding guidelines. Work closely with team members to guarantee high-quality design outputs. Review team contributions to ensure they meet quality standards. Maintain regular communication with account teams to confirm project timelines. Deliver consistently high-quality work on time and within budget. Qualifications A profound appreciation for exceptional design, with a well-honed sense of quality and effectiveness. Demonstrated experience (minimum 2 years) with a comprehensive knowledge of the Adobe Creative Suite, focusing on Adobe InDesign and Illustrator. Technical proficiency in PowerPoint and other relevant design software. Ability to thrive in a fast-paced environment while managing multiple projects. Strong communication and interpersonal skills.

About ExegyExegy is at the forefront of intelligent market data solutions, advanced trading systems, and cutting-edge technology. As a reliable partner to the entire financial ecosystem—including buy-side and sell-side firms, exchanges, and technology providers—Exegy is committed to delivering exceptional service and innovative solutions globally.With headquarters in St. Louis and regional offices across North America, Europe, and Asia Pacific, Exegy is well-positioned to provide world-class support and managed services to a prestigious clientele of financial market participants.Job SummaryIn this dynamic role, you will analyze data usage for our clients while collaborating closely to ensure they fully understand our product offerings. You will assist in client training, represent Exegy at meetings, compile reports for market data clients, manage client installations and migrations, create custom reports, and address technical inquiries. Your input will also guide potential software enhancements based on client feedback. This role is not just a job; it’s a path to understanding the complexities of capital markets and offers significant opportunities for career growth.Work Schedule: U.S. hours

Embrace the opportunity to revolutionize the sleep industry!Join us at Emma – The Sleep Company, a trailblazer in sleep solutions since 2015. We have grown to become the world’s largest direct-to-consumer sleep brand, with our products available in over 35 countries and more than 25 retail locations across Europe. Our innovative sleep comfort products are highly recommended by leading consumer associations across EMEA, APAC, and the Americas, enabling customers to wake up revitalized every day. At Emma, we foster a vibrant community of intelligent, motivated individuals who thrive in a collaborative culture that emphasizes teamwork and knowledge sharing. We think ambitiously, take initiative, and are empowered to create significant impacts. Through hands-on experience, mentorship, and continuous learning, we support each other's growth. With colleagues from over 60 nationalities and offices in multiple regions, our diverse perspectives enhance our workplace culture. Are you ready to shape the future of sleep with us? Let's turn that vision into reality!

Job SummaryThe Contract Specialist is essential in safeguarding the company's interests through meticulous management of contractual agreements. This role focuses on minimizing liability exposure while ensuring clarity and optimization of commercial, technical, and operational considerations.Key ResponsibilitiesDrafting and preparing Head of Terms and Contracts for Solar PV & BESS EPC projects, including technical specifications.Facilitating communication among various departments, such as Development, EPCM, AM, and Legal, to integrate their insights into contracts.Ensuring adherence to contractual obligations outlined in PPA and other relevant documents including the EPC contract, permits, grid requirements, etc.Conducting contract reviews, managing amendments, and handling variations effectively.Overseeing existing contract administration and reviewing deliverables.Leading negotiations for commercial, technical, and contractual terms of the EPC and O&M agreements.Confirming that any concessions made during negotiations comply with company standards and policies.Providing support to all relevant departments during due diligence phases regarding technical and contractual matters.Acting as the primary liaison between development, EPC, LTAs/TAs, financiers, and asset owners to clarify technical-contractual inquiries during due diligence.

About the Role Adventus is looking for an HR Specialist in Manila. This role supports the team by helping build a positive workplace culture and ensuring HR processes run smoothly. What You Will Do Support recruitment, onboarding, and employee development activities Help maintain compliance with labor laws and company policies Assist with initiatives that attract and retain talent Location This position is based in Manila.

Eucalyptus aims to improve lifelong health by reducing preventable chronic conditions, focusing especially on obesity. The company’s flagship program, Juniper, is now recognized as one of the largest weight-management solutions worldwide. Juniper integrates GLP-1 medication with tailored nutrition, movement plans, and clinician-led care. Clinical research published by Eucalyptus shows Juniper patients achieve weight loss at rates four times higher than traditional methods. With over $100M raised from investors such as BOND, NewView, Blackbird, and Airtree, Eucalyptus has supported more than 350,000 patients across five markets. The company has also adapted its services for patients in Germany and Japan and earned a NICE endorsement to serve the NHS. Role overview The Training Specialist, based in Manila, develops and delivers training programs that foster employee growth and maintain operational quality at Eucalyptus. This position plays a direct role in shaping professional development for teams across the company, supporting both new hires and those advancing into leadership positions. The Training Specialist reports to the Quality, Training & Knowledge Manager. Main responsibilities Turn data into learning: Analyze performance metrics, identify skill gaps, and assess organizational needs to create targeted training modules with measurable outcomes. Build career development paths: Design frameworks that outline the skills, knowledge, and milestones needed for career growth within Eucalyptus.

The Role Join our vibrant team at HelloFresh in Inoza Tower, where we harness cutting-edge technology to deliver outstanding experiences. Our culture promotes collaboration, continuous learning, and a steadfast commitment to excellence. In this supportive environment, you will engage in meaningful projects, enhance your skills, and grow while valuing diverse perspectives. As a Packaging Reporting Specialist, you will play a vital role in preparing, validating, and reporting packaging data essential for regulatory compliance, quality monitoring, and operational planning, all while contributing to our mission of driving business success and enhancing customer satisfaction. We are seeking enthusiastic individuals who are ready to bring their unique talents and ideas to our team. If you believe you have the potential to excel in this role, even if you don't meet every requirement, we encourage you to apply!