Project Support Specialist

As a Project Support Specialist at NewEraTech, you will play a crucial role in ensuring our projects run smoothly and efficiently. You will collaborate with project managers and team members to facilitate communication, manage schedules, and assist in tracking project progress. Your organizational skills and attention to detail will be essential in providing…

Xometry (NASDAQ: XMTR) is at the forefront of modern manufacturing, connecting visionary individuals with manufacturers who can transform their ideas into reality. Our innovative digital marketplace equips manufacturers with essential resources for business growth while enabling buyers from Fortune 1000 companies to seamlessly access global manufacturing capabilities.We are actively seeking Partner Support Specialists to deliver exceptional service to our expanding network of global partners and suppliers. In this role, you will collaborate across various functions to create a seamless experience that strengthens the relationship between Xometry and its partners.Our ideal candidate is eager for a transformative career opportunity and is committed to providing a service experience that is both empathetic and respectful, treating our partners as equals. Attributes such as optimism, creativity, and strong verbal and written communication skills are essential. A flexible mindset and a relentless focus on partner retention will set apart a successful Partner Support Specialist.

Role overview CreatorIQ is looking for a Product Support Specialist based in Manila. This position is the first line of support for customers, assisting them with questions and issues related to CreatorIQ products. The focus is on providing clear, helpful guidance and contributing to a positive customer experience. What you will do Troubleshoot product issues and offer practical solutions to customers Document customer inquiries and technical problems accurately Collaborate with teams across the company to resolve complex support requests Share feedback and insights to help improve CreatorIQ products Who succeeds in this role Strong communicator who enjoys assisting others Comfortable with technology and eager to learn new tools Works well with different departments and values collaboration Organized and attentive to detail when documenting issues This role offers a chance to build support skills while playing a meaningful part in customer success at CreatorIQ.

About EucalyptusAt Eucalyptus, we are dedicated to our mission to promote sustainable health for all. With over a billion individuals battling obesity globally, we focus on preventing chronic conditions through innovative long-term care solutions.Eucalyptus is the driving force behind Juniper, one of the largest weight-management programs worldwide, which integrates GLP-1 medication with personalized nutrition, physical activity support, and clinician-led care from a diverse team of healthcare professionals including prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research reveals that our integrated clinical and behavioral approach enables our patients to lose significantly more weight during their treatment with Juniper, achieving four times the results.Our Growth Story:Achieved 130% year-over-year revenue growth while reducing cash burn by 90%, raising over $100 million from esteemed investors such as BOND, NewView, Blackbird, and Airtree.Assisted more than 350,000 patients dealing with obesity across five markets.Received a selective NICE endorsement to deliver services to the NHS.Customized offerings for thousands of patients in Germany and Japan.About the RoleAt Eucalyptus, we recognize that providing multidisciplinary clinical support is crucial for patient success throughout their treatment journey. We aim to ensure that patients have timely access to the right clinician.The Medical Support Specialist will be essential in collaborating with doctors, nurses, and pharmacists to triage, assess, and support patients during their treatment. This role is perfect for individuals who are passionate about healthcare, excel in communication, and are committed to delivering exceptional customer service.Your responsibilities may include:Providing medical support to patients with various conditions, primarily through email:Triage, assess, and support patients: Evaluate the severity of patients' medical side effects and provide appropriate solutions.

About the RoleJoin our dynamic support team as a Client Support Specialist! In this vital role, you will be the first line of communication for our clients, assisting them in resolving issues, navigating our platform, and maximizing their experience with Wordbee. You will collaborate closely with teams across Product, Operations, and Sales to ensure that every interaction is prompt, precise, and constructive.This position is perfect for individuals who thrive on troubleshooting, enjoy engaging with people from diverse backgrounds, and are eager to learn about innovative tools and workflows.Key ResponsibilitiesHandle client inquiries and support tickets with professionalism and empathy.Identify and resolve common platform or workflow challenges.Escalate complex issues to senior support or product teams as necessary.Enhance internal documentation and contribute to help center articles.Relay client feedback and insights to support the enhancement of Wordbee’s platform and processes.Work collaboratively with team members to ensure seamless transitions and maintain high service quality.Required Qualifications2–3 years of experience in client or technical support, preferably within a SaaS or tech-driven organization.Exceptional communication and problem-solving abilities.Familiarity with support platforms such as Zendesk or equivalent tools.Proficient in English, both spoken and written.Located in or able to work from one of our European office locations (Prague, Barcelona, Warsaw, etc.).Preferred QualificationsExperience in providing support to clients in the localization, language, or technology industries.Interest in developing client resources, such as tutorials or instructional guides.Why Join WordbeeBecome part of a global team that empowers leading brands and organizations to manage multilingual projects daily. At Wordbee, we value your insights, encourage your curiosity, and provide opportunities for you to expand your skills while being part of a supportive, collaborative team that assists clients across Europe and beyond.

About EucalyptusAt Eucalyptus, we are dedicated to our mission of ensuring that good health lasts a lifetime. With over 1 billion individuals affected by obesity globally, leading to preventable chronic diseases, we strive to enhance long-term care.Eucalyptus is the driving force behind Juniper, a premier weight-management program that integrates GLP-1 medication with personalized nutrition, movement support, and clinician-led care provided by prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research indicates that our dual clinical and behavioral approach enables patients to achieve a weight loss that is four times greater during their engagement with Juniper.Our Growth Journey:Achieved a remarkable 130% year-over-year revenue growth and a 90% reduction in cash burn, raising over $100M from esteemed investors such as BOND, NewView, Blackbird, and Airtree.Provided support to over 350,000 patients grappling with obesity across five markets.Awarded a selective NICE endorsement to extend services to the NHS.Catered our offerings to thousands of patients in both Germany and Japan. About the Role (Your Responsibilities)In this role, you will go beyond conventional customer support. You will be integral in addressing patient concerns and delivering exceptional care.As a Patient Support Specialist, you will play a crucial role in our commitment to providing exemplary support to our patients through various channels including email, chat, and both inbound and outbound calls.Your Key Responsibilities:Patient-Centric Problem Solving: Take ownership of patient inquiries, ensuring they are resolved efficiently and effectively. Your primary aim is to uphold the highest standards of care and support, making a tangible impact in our patients' lives.Collaborative Partnerships: Collaborate closely with our healthcare professionals, pharmacies, and delivery partners to facilitate the best possible outcomes for our patients.

Adaptive Financial Consulting is hiring an IT Support Specialist for an on-site position in Pasig City, Manila. This role centers on keeping IT systems dependable and helping colleagues resolve technical issues as they come up. Key responsibilities Offer hands-on technical support to team members in the office Diagnose and resolve hardware or software problems Monitor and maintain daily IT system performance Work location This position requires working on-site at the Pasig City office in Manila.

Role overview Turnitin LLC seeks a Platinum Support Specialist to join the team remotely from the Philippines. The position centers on assisting clients with their questions, troubleshooting product issues, and helping users make the most of Turnitin’s offerings. What you will do Reply to customer inquiries with clear, prompt communication Diagnose and resolve technical or product-related concerns Guide users and address their needs to support customer success Keep accurate records of customer interactions and solutions Requirements Strong customer service background Keen attention to detail Solid problem-solving skills Ability to work independently in a remote environment Location This is a fully remote role based in the Philippines, with a focus on the Manila area.

About the RoleJoin our dynamic support team as a Client Support Specialist, where you will serve as the primary contact for our clients. Your role will be to assist clients in troubleshooting issues, navigating our platform, and maximizing their experience with Wordbee. In collaboration with teams across Product, Operations, and Sales, you will ensure that all client interactions are effective, timely, and supportive.This position is perfect for individuals who thrive on problem-solving, enjoy engaging with a diverse clientele around the globe, and are eager to continuously learn about new technologies and workflows.Key ResponsibilitiesProvide professional and empathetic responses to client inquiries and support requests.Identify and resolve common issues related to our platform or workflows.Escalate complex issues to senior support or product teams when necessary.Contribute to the development of internal documentation and help center resources.Relay client feedback to enhance Wordbee's platform and service processes.Work collaboratively with colleagues to ensure seamless transitions and consistent service quality.Required Qualifications2-3 years of experience in client or technical support, preferably in a SaaS or technology environment.Excellent communication and problem-solving abilities.Proficient in using support platforms like Zendesk or similar tools.Fluent in English, both written and spoken.Must be located in or able to work from one of our European office locations (Prague, Barcelona, Warsaw, etc.).Preferred QualificationsExperience in client support within the localization, language, or technology sectors.Passion for creating client resources such as tutorials or how-to guides.Why Join WordbeeBecome part of a global team that empowers leading brands and organizations to handle multilingual projects daily. At Wordbee, your insights are valued, and your curiosity is nurtured. You will have opportunities to enhance your skills while contributing to a collaborative and supportive environment that serves clients across Europe and beyond.

AvePoint seeks a Marketing Operations Support Specialist in Manila, Philippines. This position centers on supporting and refining marketing processes to help campaigns operate efficiently and reach their objectives. Role overview The specialist will assist in day-to-day marketing operations, providing support that helps campaigns stay on track and meet targets. The work contributes to stronger marketing performance and plays a part in driving growth and engagement. Location This role is based in Manila, Philippines.

About EucalyptusOur mission is to make good health last a lifetime. With over a billion individuals battling obesity worldwide, we strive to combat preventable chronic conditions by pioneering long-term care solutions.Eucalyptus is the force behind Juniper, one of the largest global weight-management programs. We integrate GLP-1 medication with personalized nutrition, movement support, and care from a team of clinicians, nurses, health coaches, pharmacists, and dietitians. Our published clinical research demonstrates that this comprehensive approach enables patients to achieve four times more weight loss during their Juniper treatment.Our Growth Story:Achieved 130% year-over-year revenue growth with a 90% reduction in cash burn, raising over $100M from investors, including BOND, NewView, Blackbird, and Airtree.Provided support to over 350,000 patients dealing with obesity across five markets.Secured a selective NICE endorsement to deliver services to the NHS.Customized our services for thousands of patients in Germany and Japan.About the Role (Your Responsibilities)This is not your typical customer support position. You will be instrumental in resolving patient issues and providing exceptional care.As a Customer Support Specialist, you will play a vital role in our mission to deliver unparalleled support to our patients via various channels, including email, chat, and phone calls.Your Key Responsibilities:Patient-Centered Problem Solving: You will take charge of patient inquiries, ensuring they are resolved efficiently and compassionately, significantly impacting our patients' lives.Collaborative Partnerships: Collaborate closely with our healthcare professionals and team members to deliver seamless patient care.

Job SummaryThe Contract Specialist is essential in safeguarding the company's interests through meticulous management of contractual agreements. This role focuses on minimizing liability exposure while ensuring clarity and optimization of commercial, technical, and operational considerations.Key ResponsibilitiesDrafting and preparing Head of Terms and Contracts for Solar PV & BESS EPC projects, including technical specifications.Facilitating communication among various departments, such as Development, EPCM, AM, and Legal, to integrate their insights into contracts.Ensuring adherence to contractual obligations outlined in PPA and other relevant documents including the EPC contract, permits, grid requirements, etc.Conducting contract reviews, managing amendments, and handling variations effectively.Overseeing existing contract administration and reviewing deliverables.Leading negotiations for commercial, technical, and contractual terms of the EPC and O&M agreements.Confirming that any concessions made during negotiations comply with company standards and policies.Providing support to all relevant departments during due diligence phases regarding technical and contractual matters.Acting as the primary liaison between development, EPC, LTAs/TAs, financiers, and asset owners to clarify technical-contractual inquiries during due diligence.

The Role Join the innovative team at HelloFresh, where collaboration and advanced technology converge to create outstanding customer experiences. Our culture promotes continuous learning, teamwork, and a dedication to excellence. This role offers you the chance to engage in meaningful projects, enhance your skill set, and thrive in a supportive environment that values diverse viewpoints. As a vital member of our team, you will be responsible for delivering exceptional customer support via phone, email, and live chat. Your role will involve addressing inquiries related to service switching, invoices, and meter readings. You will ensure prompt, effective responses while upholding our high service standards and collaborating with internal teams to resolve intricate customer issues. We are eager to welcome enthusiastic individuals who can contribute their unique skills and insights. If you feel that you would excel in this position, even if you don't meet every single requirement, we encourage you to apply!

The Role Join the innovative team at HelloFresh, where we embrace cutting-edge technology to deliver outstanding culinary experiences. Our collaborative culture fosters continuous learning and a commitment to excellence, allowing you to work on impactful projects while growing your skills in a supportive environment that celebrates diverse perspectives. As an FSQA Specialist, you will play a crucial role in collaborating with our procurement and culinary development teams. You will share best practices, standardize workflows, and promote food safety in product and supplier approval processes. Your contributions will support strategic initiatives, driving forward our Food Safety & Quality Assurance vision. We are in search of entrepreneurial-minded individuals who are passionate, results-oriented, and eager to tackle the evolving challenges of the food industry. As part of our food safety team, you will engage with proactive, fast-paced QA teams to mitigate risks and uphold standards, ensuring that our customers receive safe, high-quality ingredients. We invite passionate candidates to apply—if you believe you have the skills to excel in this role, we want to hear from you!

Join our expanding team as a Network Engineer, providing exceptional remote support to clients across Brazil, Mexico, and the Philippines. In this pivotal role, you will be tasked with implementing and supporting Palo Alto firewalls and Cisco-based networks, ensuring that our customers' needs are met around the clock. Your initial project will involve managing network devices while adhering to a 'follow the sun' support model, guaranteeing seamless service delivery.Key Responsibilities:Design, troubleshoot, and document enterprise-level networks and associated systems.Implement and manage Palo Alto firewalls to enhance security.Facilitate knowledge transfer and offer informal training sessions to clients, empowering them to manage their networks effectively.

Join our dynamic team at Dr. Reddy's Laboratories Limited as an Office Administration & Sales Support Specialist. In this critical role, you will provide essential administrative and sales support to ensure the efficiency and effectiveness of our operations. Your contributions will play a key role in enhancing customer satisfaction and driving business success.

Founded in 2004, OLIVER stands as the world's foremost expert in crafting, establishing, and managing bespoke in-house agencies and marketing ecosystems tailored for brands. With partnerships spanning over 300 clients across more than 40 countries, our innovative model fosters creativity and operational efficiency, enabling us to provide customized solutions that resonate profoundly with target audiences. As a proud member of The Brandtech Group, we lead the way in harnessing cutting-edge AI technology to transform our creative processes and delivery mechanisms. Our AI solutions not only enhance operational efficiency but also ignite creativity and facilitate informed decision-making, empowering our teams to generate innovative and impactful outcomes. 

Eucalyptus focuses on improving lifelong health by addressing global obesity and reducing preventable chronic diseases. The company supports patients through programs like Juniper, which combines GLP-1 medication with personalized nutrition, activity guidance, and coordinated care from a multidisciplinary team. Clinical research from Eucalyptus shows that this approach leads to significantly greater weight loss for patients. With over $100M raised and 130% year-over-year revenue growth, Eucalyptus has supported more than 350,000 patients across five markets. The company’s programs are recognized by organizations such as NICE and are tailored for patients in countries including Germany and Japan. Role overview The Senior Patient Support Specialist (Mid-Shift) is based in Manila, Philippines. This position extends beyond typical customer support by addressing patient concerns directly and helping to uphold a high standard of care. Support is provided via email, chat, and both inbound and outbound calls, ensuring patients receive prompt and compassionate assistance. Main responsibilities Patient-centric problem solving: Take ownership of patient issues, working to resolve them quickly and thoroughly. The aim is to deliver the highest standard of care and support, making a meaningful impact for patients. Collaborative partnerships: Coordinate closely with doctors, pharmacies, and delivery partners to ensure smooth service and positive outcomes for patients.

About EucalyptusAt Eucalyptus, we are dedicated to making good health last a lifetime. With over a billion individuals affected by obesity globally, we strive to combat preventable chronic conditions by providing superior long-term care.Eucalyptus is the driving force behind Juniper, a leading weight-management program that integrates GLP-1 medication with personalized nutrition, physical activity support, and comprehensive care from healthcare professionals including prescribers, nurses, health coaches, pharmacists, and dietitians. Our clinical research validates that our holistic approach significantly enhances patient weight loss during their treatment with Juniper, achieving results that are four times greater than traditional methods.Our Growth Story:Achieved 130% year-over-year revenue growth while reducing cash burn by 90%, with over $100M raised from prominent investors including BOND, NewView, Blackbird, and Airtree.Assisted over 350,000 patients managing obesity across five markets.Secured a selective NICE endorsement to offer services to the NHS.Customized our services for thousands of patients in Germany and Japan.About the Role (Your Responsibilities)As a Quality Specialist, your role is essential in guaranteeing that our patients receive empathetic and high-quality support as we expand. You will collaborate with key stakeholders and frontline operations to maintain care standards, extract insights from patient interactions, and foster continuous improvement in patient support processes. This position reports to the Senior Operations Manager for Juniper Australia.Conduct audits of patient support interactions (email, live chat, calls) with a focus on quality, tone, and compliance with internal standards.Generate weekly quality assurance reports for Team Leads, detailing quality scores, trends, and specific coaching or training recommendations.Analyze quality assurance results and support metrics (e.g., ticket quality, error rates, patient satisfaction) to identify trends and suggest actionable improvements.Maintain and enhance macros and templates for communication.

Position Overview:As the EPC Project Manager, you will play a pivotal role in overseeing the comprehensive preparation and execution of large-scale Solar Power plants, guiding projects from Ready-to-Build (RTB) through to Provisional Acceptance (PAC), within our esteemed Project Management Office (PMO).Key Responsibilities:Oversee the management of EPC project programs, leading a multi-disciplinary project team and managing contracts across the Philippines.Ensure thorough project preparation and execution, facilitating cross-functional coordination, and managing additional project requirements such as lease agreements, insurance, health and safety protocols, licensing, local entity establishment, taxation, duties, and logistics.Collaborate with the Business Development team to evaluate project feasibility concerning EPC aspects, including coordinating technical studies, surveys, and design optimizations; identifying project risks; and defining design concepts and EPC setups.Prepare, execute, and analyze turnkey EPC and O&M tenders, providing decision-making support for EPCM projects.In identified markets, forge partnerships and establish setups to serve as EPC and O&M contractors for EPC projects.Lead communication efforts with both internal and external stakeholders.Implement risk management strategies, troubleshooting approaches, and effective problem-solving methodologies.Maintain accountability for project cost, timeline, and quality, ensuring continuous updates and improvements.Coordinate acceptance procedures and facilitate handover processes to the Asset Management, O&M, and Post Construction teams.Report directly to the project director and senior management, acting as the company's representative under the EPC Contract.