Remote Customer Service Bookkeeper

Join our dynamic team at jobmobz1 as a Customer Service Bookkeeper in a fully remote role. In this position, you will be responsible for managing financial records, ensuring accuracy in bookkeeping, and providing exceptional customer service. Your expertise will play a crucial role in maintaining our financial integrity while assisting clients with their inq…

Please ensure to whitelist the domains "lever.co" and "hire.lever.co" with your email provider to guarantee receipt of our communications.Disclaimer: This is a general overview of the Bookkeeper role. Specific tasks and tools will be elaborated upon during the final interview. We encourage you to apply based on your qualifications and location. We prioritize candidates who demonstrate the capability to excel in this role!Remote BookkeeperAt Wing, we are on an ambitious journey to reshape the future of work for businesses globally! We aspire to be the premier destination for companies looking to create exceptional teams and streamline their operations.We are eager to welcome a Bookkeeper to our team immediately!Key Responsibilities:1. Oversee contracts and agreements with vendors, consultants, banks, tenants, contractors, municipalities, etc.2. Execute accounts receivable tasks, including invoicing, deposits, collections, and revenue tracking.3. Perform account reconciliations as necessary.4. Manage data entry and oversee the bank reconciliation process.5. Compile data for the preparation of monthly financial reports.6. Prepare balance sheets, financial statements, and payroll documentation.7. Ensure the confidentiality of all company financial records.8. Undertake ad hoc tasks as required.Qualifications:• Minimum of 1 year of proven bookkeeping experience, preferably with international clients.• Familiarity with US Taxation is advantageous.• Exceptional English communication skills, both written and verbal.• Strong grasp of financial and accounting principles.• Proficient in QuickBooks, Asana, and Excel.• Tech-savvy with knowledge of current technologies, including desktop sharing, cloud services, and VoIP.• Experience with word processing and spreadsheet software (e.g., MS Office).• Familiarity with online calendars and scheduling tools (e.g., Google Calendar).• A proactive and self-motivated attitude.• Availability to work during graveyard shifts.Technical Requirements:• USB headset with noise cancellation.• Functional webcam.• Main and backup computers with a minimum of 1.8 GHz processor and 4GB RAM.• Main internet speed of at least 25 Mbps wired connection.• Backup internet speed of at least 10 Mbps.Benefits:• Comprehensive Health Insurance (HMO).• Performance-based incentives.• Job security and a supportive work environment.

Please ensure to whitelist the domains "lever.co" and "hire.lever.co" with your email provider to receive our communications.Disclaimer: This is a general job description for the position outlined below. Specific tasks and tools will be discussed further during the final interview stage. Please apply for the appropriate role based on your location and experience. We prioritize candidates who can excel in this position!Remote BookkeeperAt Wing, we are on an exhilarating journey to redefine the future of work for businesses globally! We aim to become the ultimate resource for companies seeking to build exceptional teams and automate their operations.We are currently searching for a Bookkeeper to join our team immediately!Key Responsibilities:1. Review and manage invoices received from various email accounts, categorizing them into accounts payable and accounts receivable.2. Access POS systems for each company, generate and save sales reports, then send them to designated software applications.3. Oversee reminders for government remittances and reporting deadlines; accurately log time entries with detailed notes for client billing inquiries.4. Organize and file documents through Windows server and Content Central system.5. Make minimal supplier calls to facilitate invoice payments via credit card (direct client interaction is not required).Qualifications:• At least 5 years of proven bookkeeping experience with international clientele.• In-depth knowledge of Canadian taxation laws is essential.• Exceptional English communication skills, both written and verbal.• Strong grasp of financial and accounting terminologies and practices.• Proficient in QuickBooks, Asana, and Excel.• Tech-savvy with familiarity in contemporary technologies like desktop sharing, cloud services, and VoIP.• Experience with word-processing software and spreadsheets (e.g., MS Office).• Understanding of online calendars and scheduling tools (e.g., Google Calendar).• A proactive and self-motivated approach.• Willingness to work during graveyard shifts.Technical Requirements:• USB headset with noise-cancellation capability.• Functional webcam.• Primary and backup computer with at least a 1.8 GHz processor and 4GB RAM.• Main internet service speed of a minimum of 25 Mbps wired connection.• Backup internet service...

We are seeking an experienced Senior Bookkeeper who will also provide Executive Support in our dynamic remote team. The ideal candidate will possess a strong background in bookkeeping and accounting, combined with exceptional organizational and communication skills. Your role will involve managing financial records, preparing reports, and assisting the executive team in administrative tasks.

The Role Join the innovative team at HelloFresh, where we utilize cutting-edge technology to deliver outstanding customer experiences. Our collaborative culture emphasizes continuous improvement and excellence, providing you with an opportunity to work on significant projects, enhance your skills, and thrive in a diverse and supportive environment. As a Bookkeeper, you will play a vital role in overseeing daily financial transactions and maintaining precise records that support our retail operations. Your responsibilities will include ensuring accurate invoicing for our retail partners and managing cash flow efficiently. This position is perfect for individuals who prioritize accuracy, organization, and streamlined financial processes. If you are passionate and believe your unique skills and ideas would be an asset, we encourage you to apply even if you do not meet every single requirement!

Please ensure that "lever.co" and "hire.lever.co" are whitelisted with your email provider to receive our communications.Senior Costing Bookkeeper - Expert LevelJoin our dynamic team at getwingapp as we seek a highly skilled Senior Costing Bookkeeper to oversee intricate accounting processes for our travel industry business. This key role demands extensive experience in multi-currency accounting, Stripe transaction reconciliation, and job costing, as well as the expertise to refine historical records. Please note that only candidates with expert-level backgrounds will be considered.We are eager to welcome a Senior Costing Bookkeeper - Expert Level to our team immediately!Key Responsibilities:1. Oversee transaction entries, reconciliations, and comprehensive accounts payable and receivable management.2. Administer and reconcile accounts across multiple currencies.3. Process and reconcile Stripe transactions, ensuring accuracy in fees and payouts.4. Prepare and audit job costing reports to guarantee precision and profitability.5. Review and rectify historical accounting records.6. Maintain organized and accurate financial records using QuickBooks Online.Required Qualifications:• Proven experience in the travel industry, characterized by complex accounting challenges.• Expert proficiency in QuickBooks Online is mandatory.• Demonstrated capability in multi-currency accounting and reconciliation.• Strong understanding of Stripe payment processing mechanisms.• Extensive experience in generating job costing reports.• Deep knowledge of GAAP principles.• Advanced skills in Excel and Google Sheets, including pivot tables and lookup formulas.• Exceptional attention to detail and ability to work autonomously.• Strong English communication skills, both written and verbal.Essential Tools and Platforms:• QuickBooks Online (Expert Level – Required)• Excel / Google Sheets• StripeTechnical Requirements:• USB headset with noise-cancellation capabilities• Functional webcam• Main and backup computer with at least a 1.8 GHz processor and a minimum of 4GB RAM• Primary internet speed of at least 25 Mbps (wired connection)• Backup internet speed of at least 10 MbpsBenefits:• Comprehensive health insurance (HMO)• Performance-based incentives• Job security and stability• Paid training opportunities• Inclusive workplace culture• Opportunities for continuous upskilling• 100% remote work• Exceptionally supportive team environment• Clear pathways for career advancement• Enjoyable work atmosphere• Holiday and vacation leave

Join Our Team as a Customer Service Representative!At Wing, we are committed to revolutionizing the future of work for businesses around the globe. We aim to be the ultimate solution for companies looking to create exceptional teams and streamline their operations.We are currently seeking a dedicated Customer Service Representative to join our remote team immediately!Duties and Responsibilities:1. Handle inbound and outbound communications with professionalism.2. Address and resolve customer inquiries and concerns in a timely manner.3. Develop and sustain strong relationships with customers through transparent communication.4. Strive for customer satisfaction in every interaction.5. Maintain accurate records of customer interactions and manage customer accounts.6. Adhere to communication guidelines and company policies.7. Go the extra mile to engage with customers and enhance their experience.8. Assist with additional tasks as needed.Qualifications:• Minimum of 1 year of experience as a Customer Service Representative in a B2C or B2B environment.• Strong command of English, both written and spoken (B2 level or higher).• Proficient in phone, email, and instant messaging communication.• Excellent organizational and time management skills.• Technologically savvy, familiar with tools such as CRM systems, VoIP, and cloud services.• Experience using word processing and spreadsheet software (e.g., MS Office).• Knowledge of online scheduling tools (e.g., Google Calendar).• Proactive and detail-oriented.• Willingness to work during graveyard shifts.Technical Requirements:• USB headset with noise-cancellation capability.• Functional webcam.• Computer with a minimum 1.8 GHz processor and at least 4GB RAM.• Primary internet speed of at least 25 Mbps; backup speed of at least 10 Mbps.Benefits:• Health Insurance (HMO)• Performance incentives and rewards.

Customer Service Representative - Financial ServicesIndustry: Tax and Financial ServicesAbout Us: At getwingapp, we are dedicated to providing exceptional tax preparation, client onboarding, and comprehensive financial services. Our mission is to enhance client interactions and streamline administrative processes, ensuring a smooth experience for all our customers. We leverage advanced software tools such as Go High Level and Financial Sense to facilitate organized workflows and enhance communication.Objective: We aim to significantly improve the efficiency of our client onboarding process, centralize follow-ups, minimize communication bottlenecks, and professionally address tax-related inquiries.Join our team as a Customer Service Representative!Key Responsibilities:1. Facilitate client onboarding post-sale2. Oversee follow-ups and necessary document collection3. Provide knowledgeable responses to tax-related inquiries4. Collaborate with sales and administrative teams5. Manage incoming calls, redirect inquiries, and arrange meetings6. Maintain communication threads in Go High Level7. Assist with administrative tasks and database management8. Go above and beyond to engage with customers9. Perform ad hoc tasks as requiredRequired Qualifications:• Minimum of 4 years of experience in a Customer Service role, preferably within a B2C or B2B environment• Demonstrated expertise in financial services and tax-related fields• Exceptional English communication skills, both written and verbal (minimum B2 level)• Strong proficiency in phone, email, and instant messaging communication• Excellent organizational and time management abilities• Tech-savvy, familiar with desktop sharing, cloud services, CRM systems, and VoIP• Proficient in using online calendars and scheduling tools (e.g., Google Calendar)• Proactive and detail-oriented with a confident demeanor• Willingness to work night shiftsTechnical Requirements:• USB headset with noise cancellation• Functional webcam• Computer with a minimum 1.8 GHz processor and 4GB RAM• Internet speed: at least 25 Mbps for primary connection and 10 Mbps for backupBenefits:• Comprehensive health insurance (HMO)• Performance-based incentives• Job security and stability• Paid training programs• Inclusive workplace culture

Emma Sleep is hiring a Bilingual Customer Service Representative with Korean language skills to join the team in Manila. This position centers on supporting Korean-speaking customers and ensuring their questions and concerns are handled promptly. Role overview This role involves assisting customers by answering inquiries, addressing issues, and providing helpful information. The focus is on delivering clear, friendly, and effective service to Korean-speaking clients. What you will do Respond to customer inquiries in Korean Resolve issues and provide solutions efficiently Support customers throughout their experience with Emma Sleep Requirements Fluency in Korean and English Strong communication and problem-solving skills Interest in helping customers and providing quality service

Role Overview d2b-1 is hiring an E-Commerce Customer Service Specialist to support our beauty products business. This position is fully remote and based in Manila, Metro Manila, Philippines. What You Will Do Respond to customer questions and resolve inquiries through online channels Handle order issues, including tracking, returns, and exchanges Share accurate product information with customers Support a positive shopping experience for every customer Who We’re Looking For Strong customer service skills Interest in beauty products Clear and friendly communication style Comfort working remotely

About Viamericas Viamericas is a licensed money transmission company focused on serving immigrants worldwide. The company offers international money transfers, bill payments, and check processing through thousands of agent locations in the United States and over 287,885 locations in 95 countries. Viamericas is committed to respect, innovation, integrity, and making a positive impact for its customers. Role Overview The Bilingual Vietnamese Customer Service Representative serves as the primary point of contact for customers, agents, and partners. This position handles inquiries and support requests in both Vietnamese and English, ensuring a smooth and positive experience for every interaction. Main Responsibilities Respond to inbound and outbound customer inquiries by phone, email, chat, and SMS in Vietnamese and English Process transactions accurately and efficiently using company systems Document all customer interactions and monitor transaction activities Resolve issues promptly to maintain high customer satisfaction Promote operational efficiency while following company policies and service standards Location This position is based in Manila, National Capital Region, Philippines.

About EucalyptusAt Eucalyptus, we are driven by a vision to ensure that good health lasts a lifetime. With over 1 billion individuals living with obesity globally, leading to preventable chronic diseases, our mission is to enhance long-term healthcare.Eucalyptus is the force behind Juniper, a leading weight management program that integrates GLP-1 medication with personalized nutrition, physical activity support, and care from a team of clinicians, including prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research demonstrates that our unique combination of clinical and behavioral strategies allows patients to achieve weight loss during their treatment with Juniper at rates up to four times greater than traditional approaches.Our Growth Journey:Achieved 130% year-over-year revenue growth while reducing cash burn by 90%, raising over $100 million from notable investors including BOND, NewView, Blackbird, and Airtree.Provided support to over 350,000 patients struggling with obesity across five markets.Acknowledged with a selective NICE endorsement to deliver services to the NHS.Customized our offerings for thousands of patients in Germany and Japan.

At NICE, we believe in pushing boundaries and redefining possibilities. Our ambition drives us to be game changers in the industry, and we are committed to excellence in everything we do. If you're a passionate individual looking for a dynamic opportunity to ignite your career, we invite you to join our team.What does the role entail?The Customer Experience Professional Services Engineer is a pivotal customer-facing position responsible for delivering expert solutions and support for NICE's innovative products and services. This role involves the implementation and optimization of AI-driven applications, including chatbots and knowledge assistants, tailored for enterprise contact centers. You will engage directly with clients to understand their needs and provide consultative support to deliver state-of-the-art solutions.Your impact will be significant in the following areas:Technical Implementation:Configure, program, and develop NICE solutions, incorporating AI, NLU, ACD, IVR, ASR, and CRM integrations.Lead the design and development of various AI and bot applications, ensuring they meet client requirements and adhere to industry standards.Optimize and maintain multiple AI bots, including both generative and legacy systems.Implement and enhance AI-driven services, such as knowledge assistant engines and conversational intelligence solutions.Project Management:Collaborate with project managers to design and oversee comprehensive project rollouts.Manage system lifecycle development, including change control processes and risk assessment for enterprise solutions.Facilitate seamless execution of projects through effective inter-departmental coordination and communication.Business Consulting:Offer subject matter expertise on NICE's digital products and AI solutions during client engagements.Conduct thorough business analyses to assess user needs, tailoring solutions and providing industry insights.Champion the integration of AI tools to enhance operational efficiency across various business units.Leadership and Mentorship:Guide and mentor project teams, sharing your expertise while fostering a collaborative atmosphere.Develop comprehensive documentation and processes for new digital products emerging from R&D initiatives.

ABOUT US At Indie Campers, we are transforming the road trip experience by making campervan rentals accessible for everyone. Our digital-first approach and dedication to customer satisfaction have established us as a leader in the travel industry, offering an exceptional booking experience and high-quality road trips at unbeatable prices. With over a million nights booked through our platform, we've welcomed more than 300,000 travelers from 169 countries. Our diverse offerings include short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles. Driven by technology and innovation, we face exciting challenges that demand top-tier talent. We are expanding our team and invite those who share our vision to join us on this thrilling journey. THE ROLE As the Team Leader for our On-Trip Support and Roadside Assistance teams, you will manage daily operations and ensure our customers receive outstanding service. You will act as the primary escalation point for complex cases, fostering team performance, compliance, and continuous improvement to uphold our high standards at Indie Campers. This position affords you the opportunity to lead and cultivate a dynamic, customer-centric team while significantly enhancing our customers’ experiences. WHAT WILL YOU WORK ON? Lead, supervise, and mentor the On-Trip Support and Roadside Assistance teams to drive high performance, engagement, and customer care. Conduct one-on-one meetings, performance evaluations, and development conversations. Oversee customer inquiries and manage escalated complaints and complex situations. Supervise coordination of roadside assistance and emergency support cases. Ensure accurate documentation of customer interactions and adherence to established SOPs. Monitor service quality and track key performance metrics such as CSAT, First Response Time, and Resolution Time. Lead corrective and preventive initiatives to enhance service quality and customer satisfaction. Analyze customer feedback to identify areas for improvement.

To ensure you receive our communication, please whitelist the domains 'lever.co' and 'hire.lever.co' with your email provider.Note: This job description serves as a general outline of the position. Specific responsibilities and tools will be discussed in detail during the final interview. Ensure you apply based on your qualifications and location. We are looking for candidates who can excel in this role!Remote BookkeeperAt Wing, we are on an exciting journey to transform the future of work for organizations around the globe! We aspire to be the go-to platform for companies aiming to build exceptional teams and streamline their operations.We are currently seeking a Bookkeeper to join our dynamic team immediately!Key Responsibilities:1. Oversee and manage contracts and agreements with vendors, consultants, banks, tenants, contractors, and municipalities.2. Execute accounts receivable tasks, including invoicing, deposits, collections, and tracking revenue.3. Perform reconciliation of accounts as required.4. Manage data entry and supervise the bank reconciliation process.5. Collect data for monthly financial reports to monitor company financial health.6. Prepare balance sheets, financial statements, and payroll documentation.7. Uphold strict confidentiality regarding company finances and records.8. Complete ad hoc tasks as needed.Required Qualifications:• Minimum of 1 year of experience as a bookkeeper, preferably with international clients.• Familiarity with U.S. taxation is a plus.• Exceptional English communication skills, both written and spoken.• Strong grasp of financial and accounting terminology and practices.• Proficient in QuickBooks, Asana, and Excel.• Tech-savvy and knowledgeable about modern technologies, including desktop sharing, cloud services, and VoIP.• Experience with word processing and spreadsheet software (e.g., MS Office).• Knowledge of online calendars and scheduling tools (e.g., Google Calendar).• Proactive and self-motivated.• Availability to work during graveyard shifts.Technical Requirements:• USB headset with noise-cancellation capabilities.• Functional webcam.• Main and backup computer: minimum 1.8 GHz processor with at least 4GB RAM.• Primary Internet connection speed: at least 25 Mbps wired connection.• Backup Internet connection speed: at least 10 Mbps.Benefits:• Comprehensive Health Insurance (HMO).• Performance-based incentives.• Job security and opportunities for career advancement.

Job Overview:Join our dynamic team as a Property Management Specialist, where your organizational skills and attention to detail will shine! In this role, you'll manage the daily operations of our rental properties, ensuring a seamless experience for both tenants and property owners. The ideal candidate will demonstrate proficiency in AppFolio, Buildium, and QuickBooks, enabling them to efficiently manage tenant accounts, process payments, track expenses, and produce detailed financial reports. Your strong communication and problem-solving capabilities will be essential in addressing tenant inquiries, lease agreements, and maintenance requests.Core Responsibilities:Oversee rental properties utilizing AppFolio and Buildium, maintaining up-to-date tenant and property information.Facilitate lease agreements, renewals, and terminations, ensuring adherence to local rental regulations.Process rent payments, late fees, and security deposits promptly.Respond to tenant inquiries and maintenance requests professionally and efficiently.Monitor income and expenses, generate financial reports, and perform account reconciliations using QuickBooks.Collaborate with property owners, vendors, and maintenance teams for repairs and inspections.Conduct thorough tenant screenings, background checks, and manage application processes.Support property marketing initiatives, including posting rental listings and arranging property showings.Ensure compliance with Fair Housing laws and other relevant property management regulations.Maintain organized documentation of leases, invoices, and financial records.If you're a dedicated property management professional with expertise in AppFolio, Buildium, and QuickBooks, we invite you to apply!

Join our innovative team as an Interior/Exterior Renderer! We are seeking a highly skilled individual with a keen eye for detail and a passion for creating stunning renderings for both interior and exterior projects. The successful candidate will be adept at producing high-quality visualizations quickly and efficiently. You will model furniture and fixtures with precision and work collaboratively with our team to ensure projects meet client specifications.Key Responsibilities:Produce realistic and detailed renderings for interior and exterior designs.Accurately model furniture, fixtures, and architectural elements as required.Collaborate effectively with team members to meet project deadlines.Align all work with client specifications and expectations.Manage your time effectively to deliver projects within tight deadlines.Requirements:Proficient in AutoCAD, Revit, 3DS Max, SketchUp, and various rendering software.Excellent communication skills with fluency in English.Experience in modeling furniture and fixtures.Ability to work during our designated office hours and meet deadlines.Demonstrated ability to provide quick turnaround on tasks.Preferred Skills:Strong attention to detail and accuracy in rendering.Ability to work both collaboratively and independently.

At NICE, we continually push the boundaries of what's possible. Our ambition drives us to be game changers in the industry, and we're committed to achieving excellence. If you're eager to take on exciting challenges and ignite your passion for innovation, we invite you to explore a remarkable career opportunity with us.What does the role entail?As a Senior Professional Services Engineer, you will be a pivotal customer-facing resource responsible for delivering specialized expertise and solutions surrounding NICE's innovative products and services. This includes implementing, configuring, and optimizing AI-driven applications—such as chatbots, knowledge assistants, and other digital solutions—tailored for enterprise contact centers. The role requires a blend of technical acumen and business insight, necessitating engagement with clients to accurately assess their needs, provide consultative support, and deliver state-of-the-art solutions.

At NICE, we embrace challenges as opportunities for growth. We are ambitious and committed to excellence, always pushing boundaries while striving for victory. If you share our passion and drive, we invite you to explore a career with us that will ignite your potential.What is this role about?The Senior Client Services Project Manager is responsible for leading complex, enterprise-level implementations of NICE solutions within diverse customer settings. This position requires advanced project management skills, strong consultative abilities, and the capacity to influence and guide clients through substantial, multi-system transformation initiatives. The Senior PM serves as the primary point of accountability for successful project delivery, focusing on scope clarity, solution alignment, risk management, and ensuring a remarkable customer experience throughout all phases of the project.This role demands extensive experience in managing customer-facing projects, particularly those involving integrations with CRM platforms such as Salesforce, Microsoft Dynamics, and ServiceNow, while also leading cross-functional teams across Professional Services, Product, Support, and external partners.

Nice Ltd. is seeking a Lead Professional Services Engineer for the Customer Success team based in Manila, Philippines. This role centers on helping clients gain the most from Nice solutions and ensuring they achieve their goals with the company’s products. Key responsibilities Guide clients through each stage of product implementation, from initial setup to full deployment Share best practices to encourage strong adoption and ongoing use of Nice solutions Lead training sessions that help customers use Nice products with confidence Communicate effectively with both technical and non-technical contacts Requirements Solid technical background and practical experience with enterprise software Ability to explain complex topics to varied audiences Experience supporting customers during onboarding and throughout their journey