About the job
Join xcellink as a Solutions Engagement Manager specializing in Data Centre operations. In this pivotal role, you will oversee the delivery of operational services within a Data Centre, managing facilities and teams, nurturing client relationships, and leading project engagements to ensure top-tier performance.
Key Responsibilities:
- Optimize and deliver outsourcing services to enhance Data Centre operational efficiency through innovative Technology, Tools, and Transformational Strategies.
- Engage with clients to understand their requirements, providing strategic insights and effective project leadership.
- Ensure the maintenance of safe, secure, and efficient Data Centre environments.
- Lead and mentor teams of Data Centre technicians, engineers, and support staff in managed service operations.
- Develop and maintain robust client relationships, acting as the primary point of contact.
- Contribute to the strategic development of projects with your expertise in technical consultancy.
- Identify opportunities for upselling and growth within client engagements.
Qualifications:
- A Bachelor’s degree or higher in a related field.
- At least 5 years of current experience in customer service or technical consultancy, with a focus on Data Centre and project management.
- Relevant professional certifications such as CDCS, CDCE, or CDFOM.
- Strong problem-solving abilities and a background in project management.
- Proven experience in negotiating contracts, managing vendor relationships, and overseeing procurement for Data Centre needs.
- In-depth knowledge of Data Centre operations and best practices, with proficiency in managing large-scale or hyperscale infrastructure.
- Familiarity with emerging technologies like AI, digital twin, and big data is advantageous.
- A willingness to travel as necessary.
If you are a proactive individual with excellent communication skills and a passion for optimizing Data Centre operations, we encourage you to apply. Become a key player in our success story!
Only shortlisted candidates will be contacted.
