Technical Delivery Manager – Core Banking Solutions

Join Nagarro as a Technical Delivery Manager specializing in Banking and Core Banking Solutions. In this pivotal role, you will lead engineering teams to deliver innovative banking solutions, ensuring high-quality execution and adherence to timelines. Your expertise in project management and technical delivery will be instrumental in driving our clients' suc…

Join ttecdigital as a Technical Account Manager specializing in Google CCAI Solutions. In this pivotal role, you will act as the primary technical point of contact for our clients, ensuring they receive the highest level of support and guidance. Your expertise will be crucial in understanding client needs, optimizing their use of Google CCAI technologies, and driving their success. You will collaborate closely with cross-functional teams to deliver innovative solutions that meet our clients' unique challenges.

Company Overview:Established in 2002, DVI Solutions stands as a premier provider of audio-visual solutions, dedicated to enhancing communication and collaboration for our clients—whether they are working with colleagues down the hall or partners halfway around the globe. With a robust presence across Asia, including countries such as Japan, Singapore, Thailand, and more, our portfolio includes a diverse array of satisfied clients, from corporations to educational institutions and government entities.Role Overview:As a Project Manager at DVI Solutions, you will play a critical role in delivering cutting-edge audio-visual and collaboration solutions tailored for our corporate clientele across various sectors, including corporate offices, healthcare, education, and hospitality. This full-time position requires a commitment of six days a week, from Monday to Saturday, with flexibility based on project requirements.Key Responsibilities: Direct and oversee the complete project lifecycle, ensuring timely delivery and compliance with quality standards. Develop and maintain strong client relationships by understanding their unique requirements and ensuring their satisfaction. Provide expert project management guidance to team members. Supervise the integration of technological solutions, ensuring seamless functionality and user experience. Ensure adherence to safety and industry regulations throughout all project phases. Manage project budgeting, resource allocation, and scheduling effectively. Collaborate with the Services Division to ensure post-installation support and maintenance.

Company Overview:DVI Solutions has been at the forefront of audio-visual technology since 2002, empowering our clients to communicate and collaborate seamlessly, whether within their offices or with partners globally. With a strong presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we cater to a diverse clientele that includes corporations, government agencies, educational institutions, retail businesses, hotels, and more.Position SummaryWe are in search of a proactive and client-oriented Presales Engineer to bolster our Workplace Technology Solutions division. This pivotal role merges technical knowledge with client requirements, collaborating closely with sales, product, and delivery teams to craft and present customized solutions that elevate modern workplace environments.Your contributions will be vital in tailoring client solutions across various domains, including collaboration tools, workplace infrastructure, digital transformation, and enhancing end-user experiences. Key ResponsibilitiesSolution Development & Technical ConsultingCollaborate with the sales team to identify customer needs and transform them into impactful workplace technology solutions.Design comprehensive solutions across workplace sectors (e.g., unified communications, AV systems, digital workplace platforms, intelligent office technologies).Facilitate technical discovery sessions, workshops, and solution presentations.Client InteractionServe as a reliable technical consultant to clients throughout the presales process.Provide engaging product demonstrations, proof-of-concepts (POCs), and detailed solution walkthroughs.Respond to technical inquiries, RFPs/RFIs, and offer thorough solution documentation.Collaboration & Strategy DevelopmentEngage with internal teams (sales, product, delivery, vendors) to ensure solution viability and alignment.Contribute technical insights to support go-to-market strategies and competitive positioning.Keep abreast of emerging workplace technologies and industry trends.Commercial SupportAssist in solution pricing, cost strategies, and proposal creation.Ensure solutions are scalable, cost-effective, and aligned with client business objectives. QualificationsMinimum of 3 years of experience in a presales, solutions engineering, or technical consulting capacity.Extensive knowledge of Workplace Technology Solutions, including:Unified Communications & Collaboration (e.g., Microsoft Teams, Zoom)Audio-Visual (AV) systems and meeting room technologiesEnd-user computing and digital workplace toolsSmart office technologies

At NiCE, we believe in pushing boundaries and embracing challenges. We are a dynamic team of innovators and achievers, always striving for excellence. If you share our ambition and have a passion for success, we invite you to consider a rewarding career with us that ignites your potential.What does the role entail?As a Technical Account Manager (TAM) at NiCE, you will be a key player in our mission to deliver unparalleled service and technical solutions to our valued clients. Your expertise will be crucial in exceeding customer expectations, refining our processes, and driving our company’s growth goals. You will tackle intricate issues, ensuring client satisfaction while empowering them to fully utilize our cutting-edge technology and services.Your impact will be significant in the following areas:Client Success Advocate: Establish yourself as a trusted advisor, adeptly addressing complex technical issues and ensuring clients achieve success with NiCE's offerings.Strategic Relationship Building: Cultivate strong, collaborative partnerships with clients, fostering trust and long-lasting relationships.Exceptional Service Delivery: Work collaboratively across teams to provide outstanding technical support and customer service.Technical Proficiency: Utilize your in-depth knowledge of NiCE products to diagnose client issues and enhance their solutions.Client-Focused Approach: Thoroughly understand each client’s business needs and identify ways to maximize their success with our solutions.Effective Communication: Create and present compelling presentations that highlight client achievements and share best practices. Educate clients on maximizing their investment in our products.Continuous Improvement: Actively participate in enhancing NiCE products and services through client feedback and recommendations.

About UsFounded in 1995 in the vibrant city of Singapore, Xcellink is synonymous with the qualities of our home nation: a focus on processes, productivity, and performance. As a leading professional services firm, we are committed to integrity, collaboration, resilience, and forging strong partnerships. With a diverse and multicultural team, we have spent over two decades excelling in IT recruitment services and managing Enterprise ICT Operations, establishing ourselves as a trusted partner for high-growth global corporations, established local businesses, and government-linked entities.Job Opportunity: OutSystems Solutions Architect / Technical LeadWe are seeking a seasoned OutSystems Technical Lead to join our dynamic software engineering team. In this pivotal role, you will be responsible for designing and developing scalable solutions utilizing the OutSystems low-code platform, ensuring that our technical implementations align with business objectives and requirements.Your key responsibilities will include architecting robust solutions, managing integrations, and leading a development team while upholding coding standards and best practices. You will mentor team members, troubleshoot complex technical issues, and oversee the delivery of secure, high-performing applications. Collaboration with stakeholders and cross-functional teams will be essential for achieving organizational goals.Additionally, you will keep abreast of advancements in the OutSystems platform to enhance its value for the enterprise. This role requires a solid technical background complemented by effective leadership skills.If you have experience with low-code platforms and are ready for your next career challenge, we invite you to send your resume to recruit@xcellinkgroup.com or hr@xcellinkgroup.comJoin us at Xcellink and be a part of innovative projects that make an impact!Responsibilities:Lead multiple development teams in application implementation.Translate business requirements into scalable, effective application solutions.Conduct code reviews to ensure adherence to development best practices.Design, develop, and test OutSystems applications in accordance with established coding standards.Coordinate with other technical teams and business analysts as necessary.Assess existing applications for performance, architecture, and design, and refactor using OutSystems design patterns.Perform root cause analysis to resolve defects, leveraging expertise in applications, interfaces, and technology.Create flexible data models and seamless integration points.Provide mentorship to junior team members, fostering their professional growth.

At NiCE, we embrace challenges without limits and continually push our boundaries. We are ambitious, transformative, and driven to succeed. If you share our passion for excellence, we invite you to explore an extraordinary career opportunity that ignites your professional drive.What does the role entail?The Senior Technical Account Manager is a pivotal figure in account management, project oversight, and technical solutions. This role is vital in surpassing client expectations, optimizing processes and technologies, and fostering business growth through collaboration with diverse teams.This key professional addresses intricate issues, delivering unparalleled technical support and customer service to our enterprise clients. By collaborating with premier internal resources, they empower strategic customers to resolve challenges, maximize our technology and services for their success, and enhance product utilization, all while nurturing long-term loyalty.How will you contribute?Act as the primary liaison and advocate for assigned enterprise accounts, ensuring successful contract execution, SLA management, and continuous customer education.Partner with Sales and Sales Engineering teams to identify customer opportunities, mitigate risks, and facilitate effective implementations with optimal resources.Build and maintain strong relationships throughout all levels of the client organization, from frontline management to executive leadership.Comprehend clients' business objectives and drive ROI through NiCE’s offerings, becoming a trusted advisor.Engage cross-functional teams to troubleshoot technical challenges, ensuring timely resolution within SLA targets, thereby enhancing customer satisfaction.Coordinate and align projects with the overall strategic objectives, managing or collaborating with Project Managers as needed.Utilize extensive technical knowledge of NiCE products and technologies to implement solutions that accelerate customer success.Conduct regular service and technology reviews, ensuring clear communication with clients and effectively managing escalated issues.Provide mentorship and lead escalations, contributing to both team and organizational success through continuous improvements and knowledge sharing.Identify and propose enhancements for products and services, contributing to enterprise-level strategies.

At NiCE, we embrace challenges without limits; we consistently push the boundaries of what’s possible. Our ambition drives us to be game changers in our industry, always striving to exceed expectations. If you share our passion for excellence and are ready for a career that ignites your potential, we want to hear from you!What does this role entail?The Senior Technical Account Manager is a seasoned expert in account management, program and project management, and technical troubleshooting. This pivotal role ensures we not only meet but exceed customer expectations, enhancing both our processes and technology while contributing significantly to our company’s growth through collaboration with cross-functional teams.In this essential position, you will tackle complex challenges and deliver outstanding technical support and customer service to our enterprise-level clients. By working closely with top talent across the organization, you will empower strategic customers to resolve issues, effectively utilize our technology and services for business success, enhance product adoption, and cultivate lasting loyalty.How will you make a difference?Act as the primary contact and advocate for assigned enterprise accounts, ensuring successful contract fulfillment, SLA compliance, and ongoing customer education.Collaborate with Sales and Sales Engineering teams to identify customer opportunities, mitigate risks, and guarantee successful implementation with appropriate resources.Build and nurture strong relationships with all levels of the customer’s organization, from front-line management to senior executives.Gain a deep understanding of customers’ business objectives and drive ROI through NiCE’s products and services, positioning yourself as a trusted partner and advisor.Engage cross-functional teams to swiftly resolve technical challenges, ensuring all issues are addressed within SLA targets to improve overall customer satisfaction.Coordinate and align projects with the overall strategy, ensuring successful completion, either by managing personally or collaborating with Project Managers.Utilize your extensive technical knowledge of NiCE products and technologies to implement effective solutions that accelerate customer success.Conduct regular service and technology reviews, ensuring timely and clear communication with customers, while adeptly managing escalated situations.Provide coaching and mentoring to team members, leading escalations where necessary, and contributing to the overall success of the team and company by driving improvements and sharing your expertise.Identify and recommend enhancements to products and services, contributing to the strategic direction of enterprise-level initiatives.

At NiCE, we believe in pushing boundaries and embracing challenges. Our ambition drives us to innovate and succeed. We're looking for individuals who share our passion for excellence and who aspire to be part of a transformative journey in their careers.What does this position entail?The Senior Technical Account Manager will take the lead in account management, project execution, and technical problem-solving, setting the standard for success in the industry. This role plays a crucial part in exceeding client expectations, enhancing processes, and advancing company objectives through collaboration with various departments.As a pivotal member of our team, you will address complex challenges and deliver unparalleled technical and customer service to our enterprise clients. By leveraging the expertise available within the company, you will guide strategic clients to overcome obstacles, maximize the use of our technology and services, and foster lasting loyalty.How will your contributions make a difference?Act as the primary liaison and advocate for designated enterprise accounts, guaranteeing successful contract execution, SLA compliance, and continuous client education.Work closely with Sales and Sales Engineering to identify customer opportunities, mitigate risks, and ensure smooth implementations.Build and sustain strong relationships with all levels of the customer’s organization, from operational staff to senior executives.Gain insights into clients' business objectives and demonstrate how NiCE’s offerings drive ROI, positioning yourself as a trusted advisor.Engage cross-functional teams to resolve technical issues, ensuring all challenges are addressed within SLA timelines, enhancing overall client satisfaction.Oversee project coordination to align with strategic goals and ensure successful project completion, either directly or in partnership with Project Managers.Utilize your extensive technical knowledge of NiCE products to implement solutions that expedite customer success.Conduct regular service and technology reviews, maintaining clear and prompt communication with clients, and effectively managing escalated issues.Provide coaching and mentoring, leading escalations, and contributing to the overall success of the team and organization by driving enhancements and sharing knowledge.Identify opportunities for product and service improvements, contributing to strategic enterprise-level initiatives.

At NiCE, we embrace challenges and strive to exceed our limits. We are ambitious and transformative, aiming for victory in every endeavor. By setting and surpassing the highest standards, we unlock incredible career opportunities that ignite passion and drive.What is this role about?The Senior Technical Account Manager is a specialist in account and project management, as well as technical resolution, excelling at the top tier of the industry. This position is crucial in surpassing customer expectations, refining processes and technologies, and fostering company growth through collaboration with cross-functional teams.In this pivotal role, you will tackle complex challenges, providing unparalleled technical and customer service to enterprise-level accounts. By collaborating with leading resources within the company, you will enable strategic customers to overcome issues, leverage our technology and services for business success, enhance product adoption, serve as references for prospective clients, and nurture long-term loyalty.How will you make an impact?Act as the primary contact and advocate for assigned enterprise accounts, ensuring successful contract fulfillment, SLA management, and ongoing customer education.Partner with Sales and Sales Engineering to identify customer opportunities, mitigate risks, and ensure effective implementation with the necessary resources.Build and sustain productive relationships throughout all levels of the customer’s organization, from front-line management to senior leadership.Understand customer business objectives and drive ROI with NiCE’s products and services, becoming a trusted partner and advisor.Engage cross-functional teams to resolve technical issues, ensuring prompt resolution within SLA targets to enhance overall customer satisfaction.Coordinate projects to ensure alignment with company strategies, either managing them directly or collaborating with Project Managers.Utilize deep technical expertise of NiCE products and associated technologies to implement solutions that expedite customer success.Conduct regular service and technology reviews, ensuring clear and timely communication with customers, and adeptly manage escalated situations.Provide coaching and mentoring, leading escalations, and contributing to the overall success of the team and company through shared expertise and continuous improvement.Identify and suggest enhancements to products and services, contributing to strategic initiatives for enterprise-level accounts.

At NiCE, we embrace challenges without limits and set ambitious goals that drive our success. Join us as we redefine industry standards and create a fulfilling career path that ignites your passion.What does the role entail?The Senior Technical Account Manager serves as a key resource in account management, program/project management, and technical resolution, achieving excellence in a dynamic environment. This vital position is essential for exceeding customer expectations, enhancing processes, and driving company growth through collaboration with cross-functional teams.This professional addresses complex challenges while delivering exceptional technical and customer service to enterprise-level accounts. By leveraging top-tier resources, they empower strategic customers to navigate issues, maximize our technology and services for business success, boost product adoption, and foster long-term loyalty.How will you make an impact?Act as the primary advocate for assigned enterprise accounts, ensuring successful contract fulfillment, SLA management, and continuous customer education.Work closely with Sales and Sales Engineering to align on customer opportunities, mitigate risks, and ensure effective implementation with appropriate resources.Build and maintain strong relationships across all levels of the customer's organization, from front-line management to senior leadership.Gain a deep understanding of customers’ business objectives and drive ROI with NiCE’s offerings, becoming a trusted partner and advisor.Engage with cross-functional teams to resolve technical challenges, ensuring issues are addressed within SLA targets, thus enhancing overall customer satisfaction.Coordinate and synchronize projects to ensure alignment with overarching strategy and successful completion, either managing personally or partnering with Project Managers.Utilize extensive technical knowledge of NiCE products and related technologies to implement solutions that accelerate customer success.Conduct regular service and technology reviews, ensuring timely and clear communication with customers while effectively managing escalations.Provide coaching and mentoring, leading escalations and contributing to team and company-wide success through improvement initiatives and the sharing of expertise.Identify and recommend enhancements to products and services, contributing to enterprise-level strategy.

At NiCE Systems, we embrace challenges as opportunities, continuously pushing our limits to achieve excellence. We are driven by ambition, innovation, and a commitment to success. If you share our passion and determination, we invite you to explore a career opportunity that will ignite your potential.What is the role about?The Senior Technical Account Manager is a seasoned professional in account management, project oversight, and technical troubleshooting, consistently excelling in delivering top-tier service. This role is crucial in surpassing customer expectations, optimizing processes and technology, and contributing to the company’s growth through collaboration with diverse teams.This pivotal position addresses complex challenges, providing outstanding technical support and customer service for enterprise-level accounts. By collaborating with key internal resources, this role enables strategic customers to effectively utilize our technology and services, enhance product adoption, serve as references for potential clients, and cultivate lasting loyalty.How will you make an impact?Act as the primary liaison and advocate for assigned enterprise accounts, ensuring seamless contract execution, SLA adherence, and continuous customer engagement.Partner with Sales and Sales Engineering to identify customer opportunities, manage risks, and guarantee successful implementations with appropriate resources.Build and nurture strong relationships across all levels of the customer organization, from operational staff to executive leadership.Gain insight into customers’ business objectives and drive ROI through NiCE’s products and services, establishing yourself as a trusted advisor.Engage with cross-functional teams to resolve technical issues promptly, ensuring all challenges are addressed within SLA targets to enhance overall customer satisfaction.Oversee and align projects to ensure coherence with the company strategy and successful completion, managing personally or collaborating with Project Managers.Utilize extensive technical expertise in NiCE products and related technologies to implement solutions that propel customer success.Conduct regular service and technology assessments, maintaining clear and timely communication with customers while effectively managing escalations.Provide guidance, mentorship, and lead escalations, contributing to the success of the team and the organization by driving improvements and sharing knowledge.Identify and propose enhancements to products and services, contributing to the strategic growth of enterprise-level accounts.

Company Summary:DVI Solutions has been at the forefront since 2002, providing state-of-the-art audio-visual setups that enhance communication and collaboration for our clients—whether connecting colleagues in the office or partners globally. With a strong presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Malaysia, and Indonesia, we cater to a diverse clientele that includes corporations, government agencies, educational institutions, retail, hospitality, and more across Asia. Position Overview:We are on the lookout for a driven and passionate Sales Account Manager to join our expanding team in the Philippines. The ideal candidate will take charge of managing and expanding our portfolio of corporate and B2B accounts, particularly in the IT hardware and infrastructure sector. This role merges key account management with proactive business development, primarily targeting medium to large enterprises, including multinational corporations. This is a full-time, on-site position (5 days a week). The successful candidate must possess a proven history in direct B2B sales, particularly in AV systems, IT hardware solutions (e.g., networking equipment, servers, infrastructure components), or workplace-related services, with substantial experience navigating complex tender processes. Key Responsibilities:Manage and nurture existing key corporate accounts by understanding their needs, fostering strong relationships, and providing exceptional service.Identify and cultivate new B2B business opportunities to enhance market presence, focusing on mid to large enterprises and MNCs.Oversee the complete sales cycle from lead generation and qualification to deal closure, including tender submissions and contract negotiations.Propose and promote customized solutions, which may encompass AV technologies, network infrastructure, and workplace fit-out or tenant solutions.Work closely with internal technical teams to develop tailored solutions that meet client requirements.Track account performance and sales metrics to ensure targets and revenue goals are achieved or surpassed.Maintain a thorough understanding of the IT hardware, AV, and workplace technology services markets, including competitive dynamics and emerging trends.Prepare and present regular reports on pipeline activity, account performance, and market insights to senior leadership.Represent the company at client meetings, industry events, and trade shows.

At SiteMinder, we recognize that the unique contributions of our employees are the cornerstone of our success. We are committed to fostering diverse teams that value and respect a multitude of voices, identities, backgrounds, experiences, and perspectives. Our inclusive culture allows employees to bring their authentic selves to work, ensuring a sense of pride in their contributions. It is through our differences that we continue to transform the landscape for our customers. Together, we achieve more!Who We Are...Since 2006, we have been at the forefront of technology innovation, creating a world-class hotel commerce platform that simplifies the online booking process for accommodation owners. Our mission is to empower hoteliers, helping them attract and secure more guests effortlessly. From charming boutique hotels to expansive chains, our platform supports a diverse array of accommodations including igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and much more. Today, we proudly stand as the world’s leading open hotel commerce platform, serving over 50,000 hotels across 150+ countries, with more than 130 million reservations processed annually through SiteMinder’s technology.About the Bilingual Customer Solutions Analyst Role...As a vital member of our Technical Support team, you will serve as a crucial link for our 33,000+ customers, enabling them to maximize their use of our SaaS solutions. This role offers a dynamic and energetic work environment filled with diverse interactions across various departments. You will develop invaluable, transferable skills while using your experience, personality, and people skills to enhance customer loyalty and satisfaction.In this position, you will provide essential technical support and assistance to SiteMinder customers worldwide in both English and Spanish.As the initial point of contact, your role will be instrumental in upholding the SiteMinder brand while delivering effective solutions across our comprehensive product suite and services. Your primary focus will be on external customers globally, as well as supporting our internal teams and partners.Key Responsibilities...Foster strong relationships with customers by delivering outstanding technical and analytical support alongside exceptional customer service through various communication channels, including phone, email, and chat....

Company Overview:Established in 2002, DVI Solutions has emerged as a premier provider of innovative audio-visual systems that enhance communication and collaboration among our clients. We operate across multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, serving a diverse clientele that spans corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Role Summary:We seek a talented and committed Audio-Visual Service Engineer to join our dynamic team in the Philippines. In this pivotal role, you will oversee the installation, maintenance, troubleshooting, and technical support of audio-visual (AV) systems at client locations. Collaborating closely with project teams and clients, you will ensure that all systems operate smoothly and adhere to the highest quality benchmarks.Key Responsibilities:Install, test, and commission AV equipment and systems including projectors, video conferencing solutions, audio processors, and control systems.Execute regular preventive and corrective maintenance on AV systems.Diagnose and resolve hardware and software challenges, both on-site and remotely.Deliver technical support and training to clients regarding AV system operations.Engage with project and sales teams to accurately understand customer needs and provide effective solutions.Document service reports, maintenance logs, and client feedback meticulously.Stay informed about the latest AV technology trends and product developments.

Spreetail is hiring a Technical Account Manager for Channel Growth in Manila. This position centers on supporting partners and helping them expand their business through Spreetail’s platform. Role overview The Technical Account Manager will focus on building and maintaining strong client relationships. Expect to work closely with partners, using technical knowledge to help them get the most out of Spreetail’s services. Collaboration This role involves frequent collaboration with teams across the company. Working together with colleagues from different departments, you will help deliver solutions that meet client needs and encourage growth. What you will do Support partners by applying technical expertise to their challenges and goals Guide clients in using Spreetail’s platform to maximize their growth potential Work with cross-functional teams to deliver value and drive strategic initiatives

At Workstream, we are dedicated to revolutionizing HR, payroll, and hiring processes for the hourly workforce. With 2.7 billion hourly workers representing 80% of the global labor force, we've recognized a significant gap in technology catering to this market. Our platform is meticulously designed to empower both businesses and their employees, ensuring they not only survive but thrive.We proudly serve prominent brands across various industries, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. As a rapidly growing Series B company, we are expanding our product offerings to fulfill our ambitious vision, supported by esteemed investors from Founders Fund, BOND, and Coatue.

About WPPWPP is recognized as the trusted growth partner for the world’s leading brands. We seamlessly integrate cutting-edge media intelligence, innovative data solutions, world-class creativity, next-generation production, transformative enterprise solutions, and expert strategic guidance under one roof. Powered by exceptional talent and our innovative marketing platform, WPP Open, we empower our clients to navigate change, seize opportunities, and achieve transformational growth. For more information, visit WPP.com. About WPP MediaWPP Media is WPP’s global media collective, dedicated to leveraging the power of media in an increasingly interconnected world. We unite the best platforms, talented individuals, and strategic partners to create limitless growth opportunities for our clients. Explore more at wppmedia.com.At WPP Media, our culture and our people elevate us to deliver exceptional experiences for both our clients and each other. In this role, embracing WPP and WPP Media’s shared core values is essential:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.General DescriptionThe Manager of the Biddable Campaign Delivery team will oversee the complete campaign management process, ensuring alignment with WPP Media agencies and clients.Individual ResponsibilitiesAct as the primary contact for brief delivery responses, collaborating with Planners to devise cross-practice media executions.Compile comprehensive media recommendations from respective buying teams, ensuring alignment and quality assurance in accordance with the original agency brief.

Join xcellink as a Solutions Engagement Manager specializing in Data Centre operations. In this pivotal role, you will oversee the delivery of operational services within a Data Centre, managing facilities and teams, nurturing client relationships, and leading project engagements to ensure top-tier performance.Key Responsibilities: Optimize and deliver outsourcing services to enhance Data Centre operational efficiency through innovative Technology, Tools, and Transformational Strategies. Engage with clients to understand their requirements, providing strategic insights and effective project leadership. Ensure the maintenance of safe, secure, and efficient Data Centre environments. Lead and mentor teams of Data Centre technicians, engineers, and support staff in managed service operations. Develop and maintain robust client relationships, acting as the primary point of contact. Contribute to the strategic development of projects with your expertise in technical consultancy. Identify opportunities for upselling and growth within client engagements. Qualifications: A Bachelor’s degree or higher in a related field. At least 5 years of current experience in customer service or technical consultancy, with a focus on Data Centre and project management. Relevant professional certifications such as CDCS, CDCE, or CDFOM. Strong problem-solving abilities and a background in project management. Proven experience in negotiating contracts, managing vendor relationships, and overseeing procurement for Data Centre needs. In-depth knowledge of Data Centre operations and best practices, with proficiency in managing large-scale or hyperscale infrastructure. Familiarity with emerging technologies like AI, digital twin, and big data is advantageous. A willingness to travel as necessary. If you are a proactive individual with excellent communication skills and a passion for optimizing Data Centre operations, we encourage you to apply. Become a key player in our success story!Only shortlisted candidates will be contacted.

Location: Manila, Philippines Company: NiCE Systems Role: Senior Technical Account Manager, APAC Region Role Overview The Senior Technical Account Manager plays a key role in supporting enterprise customers across the APAC region. This position focuses on building strong client relationships, resolving technical issues, and ensuring that enterprise accounts receive consistent, high-quality service. The role works closely with internal teams to help clients achieve their business goals using NiCE products and services. Main Responsibilities Serve as the main point of contact and advocate for assigned enterprise accounts, overseeing contract execution and service level agreement (SLA) compliance. Maintain ongoing customer engagement to build loyalty and long-term partnerships. Partner with Sales and Sales Engineering to identify new opportunities, reduce risks, and support successful project delivery. Develop relationships at all levels within client organizations, from operational staff to executive leaders. Understand each customer's business goals and demonstrate how NiCE solutions can deliver value as a trusted advisor. Work with cross-functional teams to resolve technical issues promptly and in line with SLA commitments. Coordinate project timelines and objectives, either directly or in collaboration with Project Managers, to align with strategic goals. Apply deep technical knowledge of NiCE products and related technologies to implement solutions that drive customer success. Conduct regular service and technology reviews, provide clear communication, and manage escalated issues effectively. Mentor colleagues, lead escalations, and contribute to ongoing team and organizational improvement. Identify opportunities for product or service enhancements and collaborate with product development teams on enterprise-level strategies.