Zendesk Administrator

About EucalyptusOur mission is to transform health into a lifelong journey. With over 1 billion individuals affected by obesity globally, we aim to address preventable chronic health issues by fostering improved long-term care.Eucalyptus is the innovative force behind Juniper, a leading weight-management program that seamlessly integrates GLP-1 medication wi…

Join our team as an Infrastructure Administrator, where you will play a pivotal role in safeguarding our network infrastructure. Your responsibilities will include:Installing, administering, and troubleshooting a variety of network security solutions.Regularly updating software with the latest security patches, ensuring robust defenses for every network resource.Configuring and supporting essential security tools, including firewalls, IDS/IPS, Active Directory, SMTP gateways, and endpoint protection.Facilitating annual vulnerability assessments and penetration testing to identify and mitigate risks.Analyzing security requirements, configuring security systems, and recommending enhancements.Monitoring network traffic for suspicious activities and anomalies.Reviewing and optimizing security policies and procedures, providing recommendations for improvements.Conducting security awareness programs for all enterprise levels.Collaborating with third-party consultants to ensure adherence to security best practices.Providing technical support as required.

Encora is hiring a Metadata Administrator based in BGC, Taguig, Manila. This contract role offers a hybrid work setup, with two days each week in the office. Candidates should have 2 to 5 years of relevant experience. Regularization is possible after the contract period. Role overview The Metadata Administrator manages and implements metadata management tools and technologies. This position ensures data and metadata remain accurate, complete, and consistent. The role involves close collaboration with business stakeholders, technology teams, and cross-functional groups to understand data needs and challenges. Working with data stewards and custodians, the administrator promotes consistent data definitions and quality across the organization. What you will do Oversee the use and upkeep of metadata management tools and technologies. Review and analyze data and metadata for accuracy, completeness, and consistency. Work with business and technology teams to understand data requirements and challenges. Support data stewards and custodians, ensuring consistent data definitions and quality. Provide training and support on metadata management principles, policies, and procedures. Prepare reports and presentations for senior management on metadata management progress. Requirements Bachelor's degree in Computer Science, Information Management, or a related field. 2 to 5 years of hands-on experience in data management and governance, including metadata management, data quality, or master data management. Experience with data management technologies such as data governance platforms, metadata management systems, data quality tools, and master data management solutions. Strong communication and interpersonal skills for effective teamwork. Analytical and problem-solving skills. Experience with Data Catalogs, Data Dictionaries, Business Glossaries, and Lineage is preferred. Work arrangement Hybrid role: 2 days per week in the BGC, Taguig office Contract position, with potential for regularization

Company Overview:DVI Solutions has been at the forefront of audio-visual solutions since 2002, assisting clients in enhancing communication and collaboration, whether in the office or across continents. With a presence in multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, our clientele ranges from corporations and government agencies to schools, retail stores, and hotels.Position Summary:We are on the lookout for a dedicated Salesforce Administrator to join our Manila team. This 6-month contract position has the potential for full-time employment. The ideal candidate will play a pivotal role in administering, configuring, and optimizing our Salesforce platform to efficiently support our sales, revenue, e-commerce, and customer service operations.Your responsibilities will involve collaborating with business users to gather requirements, enhance workflows, and manage daily Salesforce operations encompassing Sales Cloud, Revenue Cloud, Commerce Cloud, Service Cloud, and Marketing Cloud.Key Responsibilities:Facilitate sales pipeline management, opportunity tracking, quoting, pricing workflows, and revenue reporting (Sales & Revenue Cloud).Support e-commerce processes and integrations via Commerce Cloud.Assist with customer service and marketing activities within Service Cloud and Marketing Cloud.Serve as the primary contact for Salesforce-related inquiries from business stakeholders.Collaborate with stakeholders to gather and translate requirements into Salesforce solutions.Implement Salesforce configurations such as fields, page layouts, record types, validation rules, flows, reports, and dashboards.Manage user permissions, profiles, roles, and access settings.Maintain data accuracy and integrity through regular clean-up, imports, and checks.Document business processes and system configurations.Participate in testing, deployment, and support for new Salesforce features or enhancements.Provide training and guidance to users to maximize Salesforce utilization.Work closely with IT, sales operations, and business teams to drive continuous platform improvements.

We are seeking a dedicated and skilled SFE Administrator & Commercial Support professional to join our team in Manila. In this role, you will provide critical support to our sales force effectiveness initiatives and commercial operations, ensuring that our teams have the resources and information they need to succeed.Your responsibilities will include managing data integrity, facilitating communication between departments, and supporting strategic sales initiatives. This is an excellent opportunity for those looking to advance their careers in a dynamic and supportive environment.

Join our dynamic team at Dr. Reddy's Laboratories Limited as an Office Administration & Sales Support Specialist. In this critical role, you will provide essential administrative and sales support to ensure the efficiency and effectiveness of our operations. Your contributions will play a key role in enhancing customer satisfaction and driving business success.

Role overview The Senior Cloud Operations Engineer - Salesforce Administrator at nice focuses on managing cloud operations with a particular emphasis on Salesforce administration. The role is responsible for ensuring Salesforce applications function reliably and integrate effectively with other systems. What you will do Oversee daily cloud operations to support system performance and reliability. Administer Salesforce applications, including configuration and integration work. Collaborate with teams across departments to design and implement solutions that enhance the cloud infrastructure. Location This position is based in Manila, Philippines.

As a Senior Administrative Assistant at Code and Theory, you will play a crucial role in supporting our leadership team. This position involves managing the daily operations of our executives, while embodying the values and culture of Code and Theory. You will report directly to the Office Manager.Key Responsibilities:Provide comprehensive support to three U.S.-based executives.Efficiently manage complex calendars, organize meetings, and coordinate schedules across various time zones.Oversee all aspects of both domestic and international travel arrangements.Handle the processing of executive expense reports.Conduct monthly credit card reconciliations.Occasionally plan and execute special projects and presentations.

Location: Sta. Cruz, ManilaSchedule: Dayshift; Monday to Friday; 7:30 AM to 6 PMWork Setup: On-site in Metro Manila (Chinatown area initially; hybrid arrangement may be considered in future).Join a leading enterprise in the industrial and building supplies sector as a Senior Systems Administrator. This role provides a unique chance to influence the IT infrastructure directly, utilizing cutting-edge tools and methodologies while being part of a forward-thinking department with ambitious goals.Your primary responsibilities will include ensuring the administration, reliability, and security of the company's server infrastructure, networks, and cloud environments. You will play a crucial role in maintaining smooth daily operations while contributing to modernization initiatives and system process documentation.

Join Our Team as a CRM & Administrative Operations Associate (GoHighLevel Expert)At Wing, we are on an inspiring mission to revolutionize the future of work for companies around the globe! As a premier destination for organizations aiming to cultivate exceptional teams and streamline their operations, we are actively seeking a skilled CRM & Administrative Operations Associate (GoHighLevel Expert) to join our dynamic team immediately!Key Responsibilities:CRM Management (GoHighLevel)Oversee and enhance the complete GoHighLevel setupDesign and maintain automations, pipelines, forms, and workflowsQuickly diagnose and resolve CRM-related issuesIntegrate GHL with calendars, funnels, email systems, and tracking toolsEnsure data accuracy and reporting integrityFacilitate a seamless, automated lead journey from initial contact to sales and post-sale supportAdministrative Support, Lead Management & Client ExperienceRespond promptly to incoming emails, direct messages, and inquiriesClassify and prioritize leads (cold, warm, hot) and forward qualified leads to the sales teamSchedule appointments directly on the sales team’s calendarMaintain consistent follow-ups to ensure no lead is left unattendedUpdate CRM with every interaction and maintain accurate statusesProvide professional support to clients, directing them to appropriate team membersEnhance overall response speed and uphold a premium client experienceQualifications:• 3-5 years of relevant experience in CRM operations, administrative support, or client relationship management• Proficient in GoHighLevel (GHL) setup, automation, and troubleshooting• Strong track record in lead management, client communication, and administrative duties• Exceptional organizational skills with a keen attention to detail• Excellent written and verbal communication skills in English• Ability to work autonomously and ensure seamless operations without oversightTechnical Specifications:• USB headset with noise-cancellation capabilities• Functional webcam• Computer with a minimum 1.8 GHz processor and no less than 4GB RAM• Primary Internet Service Speed: at least 25 Mbps cable connection• Backup Internet Service Speed: at least 10 Mbps

Join Our Team as a Virtual Executive Assistant!MySigrid is on the lookout for a dedicated and proactive Virtual Executive Assistant to support our dynamic team. If you thrive in a fast-paced technology environment and have a passion for administrative excellence, we want to hear from you!

Join Our Dynamic Team as a Senior Executive Assistant!At MySigrid, we are searching for a proactive and detail-oriented Senior Executive Assistant to support our team in a night shift capacity. This role is crucial for managing schedules and coordinating meetings with both internal and external clients, ensuring seamless communication and operational efficiency. The ideal candidate will possess exceptional organizational skills, demonstrate strong management abilities, and communicate effectively to facilitate smooth coordination among team members and clients.Key Responsibilities:Efficiently schedule and coordinate internal and external client meetings, optimizing the use of time and resources.Maintain a precise and up-to-date calendar while expertly managing conflicting schedules.Engage in professional communication with clients and internal teams through various platforms including email, phone, and messaging tools.Send timely reminders and follow-ups to ensure meeting attendance and preparedness.Assist with administrative tasks related to meeting management, including document preparation and internal communications.Efficiently manage administrative workflows to ensure smooth daily operations.Enhance team efficiency by prioritizing tasks, delegating appropriately, and managing urgent requests.Familiarity with Airtable is a plus!Requirements:1–2 years of experience in scheduling, coordination, or administrative support.Exceptional written and verbal communication skills in English.Strong organizational and management skills, with a keen attention to detail and the ability to oversee multiple schedules effectively.Proficient in using calendar tools (Google Calendar, Outlook) and communication platforms (Zoom, Teams, etc.).Ability to multitask, prioritize, and proactively manage workflow in a fast-paced environment.A positive, professional, and proactive demeanor.

Join MySigrid as an Executive Assistant!We are a forward-thinking company looking for a proactive and resourceful Executive Assistant to support our dynamic team. In this role, you will manage various administrative tasks and contribute to optimizing our operational processes in a tech-driven environment.

Join our vibrant team at findstarfish as an Executive Assistant, where your organizational skills will make a significant impact on our global network of businesses. We are looking for proactive and detail-oriented individuals who thrive in a fast-paced environment and are ready to support our C-level executives.

HelloFresh is hiring a Back Office Specialist in Manila. This role plays a key part in keeping daily operations organized and ensuring the team delivers strong customer experiences. Responsibilities Accurately enter and manage data for various business needs Provide administrative support for different tasks as required Collaborate with teams throughout the company to help streamline processes and boost efficiency What We Look For Proactive mindset with close attention to detail Ability to handle multiple tasks in a busy environment Genuine interest in working for a company centered on food and customer satisfaction

Please ensure to whitelist the domains "lever.co" and "hire.lever.co" to receive our communications.Disclaimer: This is a generalized job description. Specific responsibilities and tools will be elaborated upon during the final interview. Please apply for positions that align with your location and expertise. We prioritize candidates who excel in this role!Remote General Virtual AssistantAt Wing, we are on a dynamic mission to transform the future of work for businesses globally! Our goal is to be the ultimate resource for organizations aiming to assemble exceptional teams and streamline their operations.We are currently seeking talented individuals for the position of General Virtual Assistant with experience in the construction sector!Key Responsibilities:1. Deliver administrative support, including managing emails, scheduling calendars, and inputting data.2. Assist in the preparation of documents, reports, and presentations.3. Organize and manage files, contracts, and documentation for construction projects.4. Respond to inquiries and provide exceptional customer service to clients and partners.5. Conduct research on vendors, suppliers, and market trends pertinent to the construction industry.6. Collaborate with project teams to monitor deliverables and ensure deadlines are met.7. Handle invoicing, expense reports, and assist with bookkeeping tasks.8. Support recruitment and onboarding processes for construction personnel.9. Uphold confidentiality and adhere to company policies.10. Undertake additional administrative tasks as required.Qualifications:• Minimum of 2 years of experience in a virtual assistant role or a similar capacity.• Knowledge of the construction industry is highly advantageous.• Exceptional organizational and time-management abilities.• Strong command of the English language: Reading: Ability to understand and summarize reports and correspondence. Writing: Competence in professional documentation and email communication. Speaking: Proficient communication with clients and team members.• Proficiency in MS Office, Google Workspace, and project management software.• Keen attention to detail and effective problem-solving skills.• Tech-savvy with experience in cloud-based tools and communication platforms.Technical Requirements:

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to ensure you receive our communications.Join Our Team as an Executive AssistantAt Wing, we are on an ambitious journey to revolutionize the future of work for organizations around the globe! As a premier provider of world-class teams, we aim to streamline operations and empower businesses to thrive. We are currently seeking a dynamic Executive Assistant to support our executives and enhance operational efficiency.Key Responsibilities:1. Organize and manage executive emails, creating prioritized task lists to enhance productivity.2. Draft, manage, and oversee important documents and communications with precision.3. Provide comprehensive administrative support, including travel arrangements and meeting coordination across multiple roles.4. Attend meetings and calls, review recordings, and generate accurate notes and follow-up actions.5. Utilize Linear to track project progress, ensuring accountability and timely task completion.6. Collaborate effectively across teams using Notion and Slack, facilitating seamless communication and workflow.Qualifications:• Minimum of 5 years of relevant experience in administrative support or executive assistance.• Exceptional written communication skills, capable of drafting professional documents and correspondence.• Proficiency in project management tools, particularly Linear.• Proven skills in email management and task prioritization.• Expertise in Google Calendar management and scheduling across diverse roles.• Strong command of English, with excellent reading, writing, and speaking skills.• Ability to work independently, solve problems effectively, and provide relevant context for meetings.• Familiarity with academic-level vocabulary and comprehension to collaborate with a knowledgeable team.• Experienced in meeting participation, progress tracking, and ensuring completion of follow-ups.Required Software Proficiency:• Notion• Slack• Google Workspace (Docs, Sheets, Calendar, Drive)Technical Requirements:• USB headset with noise-cancellation capability.• Functional webcam.• Computer with a minimum 1.8 GHz processor and at least 4GB RAM.• Main internet connection speed of at least 25 Mbps, with a backup of at least 10 Mbps.Benefits:• Comprehensive health insurance (HMO).• Performance-related incentives.• Job security and stability in a forward-thinking environment.

Please add the domains "lever.co" and "hire.lever.co" to your email whitelist to ensure you receive our communications.Disclaimer: This job posting serves as a general overview of the position. Specific tasks and tools will be discussed during the final interview stage. Please ensure you apply for the position that aligns with your skills and experience, as we prioritize candidates who can excel in this role!Senior Executive Assistant (Remote)Wing is on an exciting journey to revolutionize the future of work globally! We aspire to be the ultimate destination for companies seeking to build exceptional teams and streamline their operations.We are seeking a dedicated Senior Executive Assistant to join our team immediately!Key Responsibilities include but are not limited to:1. Executive Support:• Efficiently manage the executive’s calendar, coordinate meetings, and ensure all appointments proceed seamlessly and punctually.• Handle sensitive correspondence and serve as the primary liaison for both internal and external communications.2. Strategic Assistance:• Conduct comprehensive research on industry trends, best practices, and comparative data, presenting findings in clear, actionable reports.• Prepare detailed financial summaries, including generating and sending statements or invoices, tracking payments, and recording expenses.3. Administrative Excellence:• Organize and maintain files, documents, and other essential records with precision.• Manage data entry tasks, including preparing lead lists, transcribing audio, and compiling meeting minutes.4. Project and Task Management:• Monitor ongoing projects, facilitate timely communication between teams, and track deliverables effectively.• Coordinate team calendars to prevent scheduling conflicts and ensure smooth operations.5. Travel and Event Coordination:• Plan and prepare executive travel itineraries, book accommodations, and manage logistics efficiently.6. Communication and Inbox Management:• Draft, respond to, and manage emails, follow up on correspondence, and organize inboxes according to executive preferences.7. Data and Presentation Preparation:• Transform data into cohesive reports and create presentation slides for meetings and conferences.8. Marketing and Social Media Management:• Oversee and manage marketing initiatives and social media platforms to enhance the company’s online presence.