Application Support Engineer

Join Our TeamAllwyn Lottery Solutions is a renowned leader in the realm of digital lottery and gaming, proudly operating as a subsidiary of the Allwyn Entertainment Group. Our multinational presence spans across Austria, the Czech Republic, Greece, Cyprus, and Italy.Our core mission is to enrich the gaming experience for everyone by leveraging advanced techn…

At Enerwave, a proud member of HELLENiQ ENERGY, we are dedicated to delivering innovative and exceptional energy solutions. Our passion drives us to create value and excellence in everything we do. We believe in fostering an environment where our employees can thrive and grow.We are seeking a skilled Business Applications Analyst to join our IT Division, focusing on our Commercial Web Portals, which include customer and retail interaction websites. Your role will be pivotal in aligning our web platforms with business objectives and operational efficiency. You will be responsible for the continuous enhancement of our web portals, ensuring they are stable, secure, and user-friendly to streamline processes and accelerate business operations.Key Responsibilities:Serve as the liaison between business units and IT, gathering requirements, clarifying objectives, and translating needs into functional specifications.Collaborate with internal teams and external vendors to drive enhancements, integrations, and improvements across the portal ecosystem, including APIs, identity management, payments, content, and analytics.Define and support User Acceptance Testing (UAT), create test scenarios, coordinate execution, and ensure that delivered changes meet functional requirements and quality standards.Document current and future state processes, portal workflows, user journeys, and operating procedures to maintain clarity, governance, and traceability.Partner with UI/UX teams and stakeholders to enhance customer experience, navigation, and usability; contribute to interface requirements, prototypes, and usability validation as needed.Support change management and release processes, ensuring smooth transitions and minimal impact on customers through effective planning and communication.Ensure high availability, stability, and quality of services by providing effective support, performing root cause analysis, and escalating complex issues when necessary.Contribute to service metrics and reporting to support operational transparency and continuous improvement.Ensure compliance with internal governance, operational procedures, and security policies.

Join Enerwave, a proud member of HELLENiQ ENERGY, where we are dedicated to providing innovative energy solutions with passion and commitment. Our headquarters in Athens is currently seeking a talented Business Applications Analyst to join our dynamic IT Division. This role is essential in aligning business application processes with departmental objectives, thereby supporting performance metrics and ensuring compliance.As a Business Applications Analyst, you will analyze requirements, define specifications, and identify integration opportunities to enhance our systems. Your responsibilities will include documenting workflows, recommending improvements, and maintaining comprehensive technical documentation. You will also develop test scenarios to guarantee quality and seamless application delivery, implement system enhancements for improved scalability and efficiency, and provide support for incident resolution, conducting root cause analysis, while ensuring clear communication and user satisfaction.Your Responsibilities:Align business application processes with departmental goals.Provide insights on metrics related to performance, incidents, capacity, and availability to support operational transparency.Ensure compliance with internal governance and security policies.Collaborate with business teams to gather and analyze requirements, identifying integration opportunities.Define technical and functional specifications based on business analysis methodologies.Document current workflows and suggest improvements aligned with business objectives.Create and maintain both technical and non-technical documentation ensuring clarity and traceability.Translate feedback into technical specifications and develop testing criteria.Engage in testing activities by developing and executing test scenarios.Participate in issue investigations and change management processes for smooth transitions.Maintain UAT systems and perform regular updates from production platforms.

As a Junior IT Support Specialist at Executive Options, you will deliver both on-site and remote technical assistance to users, ensuring smooth operation of our company's systems and network infrastructure. You will also support our online education platforms (LMS), providing crucial remote assistance to trainees utilizing these educational systems.Furthermore, you will be responsible for offering technical support for Microsoft operating systems and the Microsoft Office suite.

iKnowHow Group is a forward-thinking, global technology organization with over 24 years of expertise and a dedicated team of more than 300 skilled professionals. We are committed to providing cutting-edge technology solutions across various sectors, including Energy, Telecommunications, Banking & Financial Services, and the Public Sector.Our specialized subsidiaries enhance our domain knowledge in critical fields such as Health and Robotics, seamlessly integrating advanced technologies for future-ready solutions.At the heart of iKnowHow S.A. is our capability to deliver comprehensive project development, both for internal initiatives and client projects, effectively translating strategic visions into scalable, impactful solutions. Our extensive portfolio includes Data & AI platforms, enterprise integration, cloud-native applications, and extensive digital transformation projects that empower both public and private organizations to innovate and expand.We are seeking inquisitive and motivated individuals who aspire to make a difference through technology and grow alongside us.About the Role:We are on the lookout for an innovative AI Solutions Architect to spearhead the design and execution of AI-driven applications on Microsoft Azure. You will be responsible for defining the technical strategy, selecting appropriate tools and services, and leading the team in developing scalable, secure, and powerful AI solutions.

Viva.com is at the forefront of transforming financial services for businesses in Europe as the first Tech Bank. We specialize in omnichannel payment solutions, offering card issuance, loans, and deposit accounts. Our innovative Tap on Any Device technology revolutionizes how payments are accepted, enabling transactions on any device, or even without one.As we lead the charge toward comprehensive business solutions, we provide a holistic suite of financial services tailored to meet the dynamic needs of our clients. Our ecosystem includes over 450 tech partners who are innovators in both software and hardware, connecting directly to local payment schemes and alternative payment methods, thereby enhancing our value proposition.Viva.com aims to empower businesses by facilitating the adoption of cutting-edge technologies.The RoleAs an E-Commerce Support Specialist at Viva.com, you will be instrumental in delivering outstanding customer service and ensuring a seamless technical experience for our e-commerce clients. You will assist merchants in navigating complex integration processes, utilizing APIs and plugins while employing AI-driven tools to enhance the efficiency and accuracy of support.Responsibilities Act as a distinguished ambassador for Viva.com, serving as the second-level contact for escalated technical inquiries related to e-commerce, plugins, and API integrations. Be the central point of escalation for first-level support, ensuring a high-quality, timely resolution of complex customer requests. Deliver exceptional customer service by proactively addressing technical inquiries with accuracy and professionalism. Build lasting trust with customers by providing effective solutions to their e-commerce integration challenges. Assist customers in integrating Viva.com’s supported plugins, APIs, and payment tools, offering expert guidance and troubleshooting assistance. Utilize documented procedures and advanced diagnostic tools to diagnose and resolve issues, while contributing to knowledge base growth through AI insights. Leverage AI-powered support tools to enhance response times, identify patterns in issues, and optimize the overall customer support experience. Consistently meet or exceed predefined qualitative and quantitative performance targets. Maintain a strong technical understanding of e-commerce platforms and demonstrate excellence in communication, technical problem-solving, and customer engagement.

more-com seeks an IT Support Assistant based in Marousi, Attica, Greece. This role centers on supporting the IT department with daily troubleshooting and system upkeep, as well as providing assistance to users across the organization. Main responsibilities Resolve technical issues for staff and users as they arise Carry out routine maintenance on IT systems Assist IT team members with various projects and requests Growth and collaboration This position provides the opportunity to develop technical skills while working closely with colleagues in a collaborative environment.

Η Σφακιανάκης Group, πρωτοπόρος στον τομέα της αυτοκίνησης στην Ελλάδα, αναζητά έναν ταλαντούχο:Μηχανικό Οχημάτων BMWΚύριες Αρμοδιότητες:Διενέργεια ελέγχων και προγραμματισμένη συντήρηση των BMW σύμφωνα με τις οδηγίες του κατασκευαστή.Επισκευή ή αντικατάσταση εξαρτημάτων και συστημάτων βάσει των προδιαγραφών.Συνεργασία με άλλα τμήματα για την επίλυση πολύπλοκων τεχνικών ζητημάτων.Υλοποίηση των τεχνικών διαδικασιών της εταιρείας για αναβαθμίσεις λογισμικού.Παρακολούθηση τεχνολογικών εξελίξεων και συμμετοχή σε εκπαιδευτικά προγράμματα για νέα μοντέλα.Διαχείριση εξειδικευμένου διαγνωστικού εξοπλισμού.Προφίλ Υποψηφίου:Πτυχίο σε Μηχανολογία, Μηχανοτρονική ή Ηλεκτρολογία.Προϋπηρεσία 3+ ετών σε αντίστοιχη θέση σε επίσημο συνεργείο.Άδεια άσκησης επαγγέλματος μηχανικού οχημάτων.Δυνατότητα ανάλυσης και επίλυσης προβλημάτων.Άριστες επικοινωνιακές δεξιότητες και ομαδικό πνεύμα.Παροχές Εταιρίας:Ανταγωνιστικό πακέτο αποδοχών.Μηνιαία επιβράβευση παραγωγικότητας.Συμμετοχή σε πρόγραμμα υγείας και ευεξίας.Σταθερή απασχόληση σε έναν ηγετικό οργανισμό.Δυναμικό και σύγχρονο εργασιακό περιβάλλον.Συνεχής εκπαίδευση και ευκαιρίες επαγγελματικής ανάπτυξης.

Antenna Group is a premier international organization specializing in content, media, and entertainment, managing a diverse array of global media assets across numerous platforms, including television, pay TV, OTT, radio, cinema, digital, music, publishing, and education. With a presence in Europe, North America, and Australia, we are excited to invite a talented professional to join our team in the following role:AI Innovation EngineerAbout the RoleWe are in search of an AI Innovation Engineer to become a vital member of our newly established AI Innovation team, reporting directly to the Director of AI Innovation. In this role, you will spearhead the development of transformative AI-driven products that address real business challenges across various sectors—from relationship management platforms to market intelligence solutions.Key ResponsibilitiesDevelop High-Impact AI Products: Design, prototype, and implement AI-driven solutions that tackle essential business challenges in media, investment, shipping, and family office operations.Utilize Advanced AI Tools: Employ low-code platforms, workflow automation tools, and cutting-edge LLM APIs to expedite and enhance product development.Generate Data Insights: Source, cleanse, and analyze data from a variety of sources to derive actionable insights that guide product innovation and business strategies.Manage Complete Project Delivery: Oversee projects from conception to production, rapidly iterating based on user feedback and evolving business requirements.Qualifications3-5 years of experience in software development, data analytics, AI implementation, or related technical disciplines.A formal degree in Computer Science, Data Science, Engineering, Mathematics, or a related quantitative field from a recognized institution.Proficiency in both English and Greek (written and spoken) for effective collaboration with international and local stakeholders.Technical SkillsStrong programming capabilities across various languages such as Python, R, JavaScript, SQL, or others as needed.Experience with APIs, webhooks, and the integration of different systems and services.Willingness to engage with documentation, troubleshoot issues, and quickly learn new frameworks.Data Engineering, Analytics & Visualization ExpertiseExperience in end-to-end data pipeline development: identifying and sourcing data from diverse origins (APIs, databases, web scraping, third-party providers, internal systems).Advanced skills in data cleaning, transformation, and quality assurance to develop reliable automated data pipelines with comprehensive QA measures.Capability in statistical analysis and generating insights to inform strategic decisions.

Ella Resorts is a distinguished collection of luxurious eco-chic resorts located across the stunning Mediterranean. Our portfolio features five exquisite seaside lifestyle resorts in Rhodes, Corfu, and Crete, each thoughtfully designed to reflect the unique characteristics of its location, enriched by the rich Greek history, culture, and breathtaking landscapes.As we further expand our portfolio, we are in search of a highly skilled and detail-oriented MEP Engineer to enhance our Technical Department. This role involves contributing to the successful delivery of high-end resort developments across various Greek islands.Position SummaryThis role entails engaging in all technical facets of resort development, from the preliminary design stages through to construction and commissioning. The ideal candidate will serve as a pivotal liaison among engineering consultants, contractors, and project stakeholders, ensuring the integrity, quality, and performance of all MEP systems. Regular travel to construction sites will be required as needed.Main Responsibilities & Accountabilities Oversee and coordinate mechanical, electrical, and plumbing designs Assess and review technical documents, drawings, and specifications Assist in construction supervision and ensure compliance with contractual and regulatory standards Monitor site progress and provide on-site technical support as required Engage with authorities to facilitate permitting and compliance processes Collaborate closely with architects, structural engineers, and developers throughout the project lifecycle Requirements Bachelor's degree in Mechanical, Electrical, or Building Services Engineering A minimum of 10 years of relevant work experience, preferably in hospitality or complex developments Proficient knowledge of Greek building codes, energy regulations, and permitting workflows Skilled in AutoCAD, BIM software (e.g., Revit), and Microsoft Office Suite Strong analytical and problem-solving capabilities with the ability to manage multiple interfaces Fluency in Greek and English Willingness to travel frequently to island-based sites Benefits Competitive remuneration package & additional benefits Opportunities for career growth within a rapidly expanding organization Continuous learning & professional development in a transparent and inclusive work environment Collaborative and supportive working atmosphere Join Ella Resorts in delivering exceptional guest experiences, where our dedicated team members are central to our success.Apply today and be a part of our future!All applications will be acknowledged and treated with the utmost confidentiality.

Η Σφακιανάκης Ομάδα, ηγέτης στον τομέα της αυτοκίνησης, αναζητά για τις εγκαταστάσεις της στο Μαρούσι έναν Μηχανικό Οχημάτων BYD.Βασικές Υποχρεώσεις:Διάγνωση μηχανικών προβλημάτων στα οχήματα με τη χρήση διαγνωστικών εργαλείων.Επισκευή ή αντικατάσταση συστημάτων και εξαρτημάτων.Διερεύνηση της εύρυθμης λειτουργίας του οχήματος καθώς και επιπλέον ζητημάτων, τηρώντας τα πρότυπα ασφαλούς οδήγησης.Καθαριότητα και συντήρηση του εξοπλισμού και του χώρου εργασίας.Τήρηση των κανόνων ασφάλειας και υγιεινής.

Join Enerwave, a proud member of HELLENiQ ENERGY, where we lead the way in delivering innovative energy solutions. Our dedication to excellence fuels our passion, and we provide a workplace that empowers our employees to thrive and create significant value. Currently, we are excited to offer a range of dynamic positions at our Athens headquarters across various departments.We are on the lookout for a Revenue Assurance Data Engineering Specialist to bolster our Revenue Assurance (RA) operations as a data/BI engineer. This role involves analyzing and maintaining RA software tools and systems, identifying and implementing optimal data processing and analysis solutions tailored to business needs. A strong grasp of data warehousing, modeling, analysis, and visualization concepts is essential.Your Responsibilities:Provide technical support for Revenue Assurance operations through comprehensive data analysis and effective management of RA tools and software to ensure their functionality and precision.Collaborate with the RA team and Data Engineers to design and implement controls for detecting revenue anomalies or gaps.Develop and automate data pipelines in Microsoft Fabric, streamlining reporting processes to deliver timely insights.Work with technical teams to address data inconsistencies and enhance control mechanisms.Translate business requirements into detailed technical specifications.Analyze data to pinpoint revenue leaks, discrepancies, and opportunities for optimization.Create and update interactive dashboards and visual reports using Power BI to support informed business decisions.Conduct quality analysis to ensure data accuracy, consistency, and reliability in revenue assurance processes. Define and monitor data quality metrics, and maintain documentation for data flows, controls, and quality assessments.Perform trending and analytical reviews while conducting ad hoc analysis and research to tackle complex business inquiries.

More.com is a leading pan-European ticketing marketplace with over 14 years of experience, serving thousands of clients and issuing millions of tickets each year. In 2021, we began expanding our ticketing services across Europe and are currently operating in five countries.At More.com, we are committed to delivering the most sophisticated ticketing platform, characterized by unmatched agility and cutting-edge technology, ensuring an exceptional experience for both our customers and event producers.The RoleWe are seeking a passionate Cloud Infrastructure Engineer to join our dynamic team in Marousi, Athens. The ideal candidate will possess a strong skill set that encompasses the configuration and administration of More.com’s server and network infrastructure. Additionally, you will play a crucial role in troubleshooting and resolving escalated incidents logged in our internal ticketing system.As a Cloud Infrastructure Engineer, your responsibilities will include:Overseeing the maintenance, configuration, and administration of our production IT infrastructure;Designing, deploying, and maintaining our cloud-based infrastructure within Microsoft Azure, encompassing IaaS (VMs, Networking firewalls/security), SaaS, and PaaS services (e.g., SQL Server databases, Azure Service Fabric services);Managing the maintenance and configuration of networking infrastructure, including routing, firewalling, and load-balancing;Collaborating with various teams, including Viva and third-party partners, to uphold our service level agreements (SLAs);Partnering with solution engineers and developers to identify business requirements and propose service improvements or new technology directions;Creating and updating documentation for systems processes and procedures;Assisting operations management in establishing procurement budgets for IT and infrastructure projects.

ikh seeks a Senior Data Engineer / Team Lead to join the team in Marousi, Attica, Greece. This position blends technical data engineering with hands-on team leadership. The focus is on building effective data solutions while mentoring engineers as they transform complex data into actionable insights. Key responsibilities Lead a team of data engineers through all project phases, from initial planning to final delivery Design and implement data architecture to support business objectives Work with large, diverse data sets to extract and deliver meaningful information Contribute to the development of data engineering standards and practices within the team Location This role is based in Marousi, Attica, Greece.

Ο Όμιλος Σφακιανάκη, ηγέτης στην αυτοκινητοβιομηχανία, αναζητά έναν ταλαντούχο Μηχανικό Οχημάτων BMW. Εάν είστε παθιασμένος με τα αυτοκίνητα και έχετε την απαραίτητη τεχνογνωσία, ελάτε να γίνετε μέλος της ομάδας μας!

About UsFaraday Norton is a dynamic and innovative investment group specializing in real estate, energy, and various business sectors, both within Greece and internationally. We pride ourselves on fostering a culture of creativity and collaboration, driving growth and sustainability in all our endeavors.About the RoleWe are on the lookout for a passionate and driven Junior Full-Stack Engineer who is eager to develop cutting-edge solutions and leverage modern AI-assisted development tools. In this role, you will contribute to the inception of new products and internal tools, making a significant impact on our technological landscape.The ideal candidate will possess a degree in Computer Science or a related engineering field, along with practical coding experience and an inherent builder's mindset. You should be adept at utilizing AI coding tools like Claude, Cursor, and Lovable to streamline your development processes.Your responsibilities will include transforming concepts into functional MVPs, prototypes, and early production systems. We are seeking someone who thrives in a fast-paced environment, enjoys tackling side projects, and is comfortable making informed technical decisions swiftly.

Viva.com, the pioneering Tech Bank in Europe for businesses, is transforming the landscape of omnichannel payment acceptance. Offering services such as card issuing, loans, and deposit accounts, we lead the industry with our innovative 'Tap on Any Device' technology, enabling seamless payment acceptance on any device or even without one.As the vanguard of All-in-One business solutions, Viva.com provides a comprehensive suite of financial services tailored to meet the diverse needs of businesses. Our dynamic ecosystem, comprising over 450 tech partner-innovators in software and hardware, connects directly to all local payment schemes and alternative methods across Europe, enhancing our value proposition significantly.At Viva.com, our vision is to empower businesses with a value-driven platform that accelerates the adoption of cutting-edge technology.The RoleWe are seeking a Senior Systems and Cloud Solutions Architect Engineer to join our IT Operations team. This pivotal role involves supporting and enhancing our production and cloud-based infrastructure. The ideal candidate will possess the skills necessary for the configuration and administration of our servers and network infrastructure. Additionally, you will take the lead in resolving escalated incidents and issues from our internal ticketing system.Responsibilities:Oversee the maintenance, configuration, and administration of our production IT infrastructure (both on-premises and cloud-based);Design, deploy, and maintain our cloud infrastructure on Microsoft Azure, including Azure Active Directory, IaaS (VMs, Networking, Firewalls/Security, VPN IPSec), and services like Redis, RabbitMQ, Azure Databases, AKS, and App Services;Manage the configuration and administration of networking infrastructure encompassing switches, firewalls, and load balancers;Collaborate with core teams and third-party partners to uphold our service level agreements (SLAs);Work alongside solution engineers and developers to pinpoint business requirements and recommend service improvements or new technological directions;Monitor and maintain networks and services including VPN, firewalls, and application services;Execute system upgrades following new releases;Utilize scripting and automation tools effectively;Create and maintain comprehensive documentation of systems processes and procedures;Assist IT Operations management in defining procurement budgets for IT and infrastructure projects;Exhibit strong problem analysis, tracking, and resolution skills.At Viva.com, we are committed to fostering a collaborative and innovative environment where technology meets financial services.

At Viva.com, Europe's pioneering Tech Bank for Businesses, we are transforming the landscape of omnichannel payments acceptance. Our innovative offerings include card issuing, loans, and deposit accounts. We take pride in being the first to introduce 'Tap on Any Device' technology, facilitating seamless payments acceptance across various platforms, even without traditional devices.We are at the forefront of providing All-in-One business solutions, supported by our comprehensive suite of financial services. Our dynamic ecosystem comprises over 450 tech partner innovators from both software and hardware sectors, allowing us to connect directly with numerous local payment schemes and alternative payment methods across Europe. This extensive network enhances our value proposition for businesses looking to adopt the latest technological advancements.Join us at Viva.com, where we aim to empower businesses with a value-driven platform that accelerates the adoption of cutting-edge technology.Your RoleAs a Business Intelligence Engineer, you will be instrumental in designing and optimizing the data frameworks that underpin our advanced analytics, AI, and intelligent capabilities. Operating at the crossroads of business intelligence, machine learning, and large language models, you'll be responsible for building semantic models, preparing datasets primed for AI, and generating actionable insights across the organization. By leveraging modern data platforms, automation, and scalable architectures, you will ensure our data is of the highest quality and reliability, driving smarter decision-making and propelling Viva.com’s AI-first strategy.Key ResponsibilitiesDevelop semantic models that support Power BI, LLM inputs, and ML/agentic pipelines.Exhibit expertise in SQL, KQL, DAX, and complex data analytics.Take ownership of and enhance the Silver and Gold data layers within our BI architecture.Refine existing Power BI semantic models for optimal performance and usability.Prepare AI/LLM-ready datasets for advanced analytics and generative AI applications.Execute tasks with efficiency and within stipulated timelines.Continuously broaden your technical knowledge and skills.Identify, design, and implement enhancements, including automation and optimized data delivery.At Viva.com, we are dedicated to enhancing human potential through the power of AI. By joining our team, you will enter a forward-thinking environment where technology empowers every role, leading to smarter and more efficient operations.

Viva.com, recognized as the first Tech Bank in Europe geared towards businesses, is at the forefront of transforming omnichannel payment acceptance. We offer innovative solutions such as card issuing, loans, and deposit accounts.As a pioneer in the Tap on Any Device technology, we enable seamless payment acceptance across any device, or even without one. Viva.com is leading the charge towards comprehensive business solutions powered by our extensive suite of financial services.To enhance the adoption of cutting-edge technology, we have established a vibrant ecosystem comprising over 450 tech partner-innovators across the software and hardware sectors. By connecting directly to various local payment schemes and alternative payment methods throughout Europe, we significantly bolster our value proposition.The TeamThe Business Intelligence and Analytics team is dedicated to improving business decision-making by delivering critical insights across diverse sectors (Management, Finance, Sales, Risk, etc.) through data sourced from both internal and external channels. Our team consists of highly skilled data and software engineers who utilize AI-driven technologies to optimize data processing, analysis, and automation.Leveraging cloud technologies, we build robust ETL pipelines that aggregate data from multiple sources, transforming and loading it into Data Warehouses, Data Lakes, Big Data platforms, and SQL databases. Furthermore, we employ AI-powered computational jobs to enhance data processing efficiency, facilitating smarter data visualization and predictive analytics for informed decision-making.

Join Enerwave, a proud member of HELLENiQ ENERGY, where we are dedicated to revolutionizing the energy sector with innovative solutions. Our headquarters in Athens is a hub of creativity and expertise, and we are currently expanding our team across various departments.We are seeking a motivated Business Intelligence Engineer to design, develop, and maintain our business intelligence tools. In this pivotal role, you will facilitate the collection, analysis, and dissemination of critical business insights. A solid grasp of data warehousing concepts, ETL processes, data modeling, analysis, and visualization is essential to thrive in this position.Key Responsibilities:Design and sustain data models that empower comprehensive business intelligence reporting and analysis.Create and manage data flows for extracting, transforming, and loading datasets in alignment with cross-data architecture standards.Enhance data queries and processing workflows for optimal performance with visualization tools.Oversee data pipelines to ensure efficient report generation.Develop and maintain thorough documentation for data systems, including data dictionaries and architecture diagrams.Collaborate with analysts to understand their data needs, creating tailored reporting solutions while providing support and training on BI tools.Identify and implement opportunities for automation and process improvement within the BI domain.