Business Applications Analyst - Billing & Collection Systems

Join Enerwave, a proud member of HELLENiQ ENERGY, where we are dedicated to providing innovative energy solutions with passion and commitment. Our headquarters in Athens is currently seeking a talented Business Applications Analyst to join our dynamic IT Division. This role is essential in aligning business application processes with departmental objectives,…

At Enerwave, a proud member of HELLENiQ ENERGY, we are dedicated to delivering innovative and exceptional energy solutions. Our passion drives us to create value and excellence in everything we do. We believe in fostering an environment where our employees can thrive and grow.We are seeking a skilled Business Applications Analyst to join our IT Division, focusing on our Commercial Web Portals, which include customer and retail interaction websites. Your role will be pivotal in aligning our web platforms with business objectives and operational efficiency. You will be responsible for the continuous enhancement of our web portals, ensuring they are stable, secure, and user-friendly to streamline processes and accelerate business operations.Key Responsibilities:Serve as the liaison between business units and IT, gathering requirements, clarifying objectives, and translating needs into functional specifications.Collaborate with internal teams and external vendors to drive enhancements, integrations, and improvements across the portal ecosystem, including APIs, identity management, payments, content, and analytics.Define and support User Acceptance Testing (UAT), create test scenarios, coordinate execution, and ensure that delivered changes meet functional requirements and quality standards.Document current and future state processes, portal workflows, user journeys, and operating procedures to maintain clarity, governance, and traceability.Partner with UI/UX teams and stakeholders to enhance customer experience, navigation, and usability; contribute to interface requirements, prototypes, and usability validation as needed.Support change management and release processes, ensuring smooth transitions and minimal impact on customers through effective planning and communication.Ensure high availability, stability, and quality of services by providing effective support, performing root cause analysis, and escalating complex issues when necessary.Contribute to service metrics and reporting to support operational transparency and continuous improvement.Ensure compliance with internal governance, operational procedures, and security policies.

Antenna Group stands as a premier international content, media, and entertainment organization, recognized for its diverse portfolio of global media assets spanning multiple platforms including Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing, and Education across Europe, North America, and Australia. We are currently on the lookout for an enthusiastic and detail-oriented IT Business Analyst to join our dynamic team.Role OverviewIn this pivotal role, you will be responsible for analyzing, documenting, and implementing IT solutions that seamlessly align with our business objectives. You will collaborate closely with stakeholders to gather requirements, assist in system evaluations, and play a vital role in the successful execution of technology-driven projects.Key ResponsibilitiesGather, analyze, and document business and technical requirements from stakeholders.Convert business needs into precise functional specifications and solution designs.Examine existing systems, workflows, and processes to identify gaps and opportunities for enhancement.Collaborate closely with IT, external vendors, and business teams throughout all project phases.Engage in testing, validation, and user acceptance activities.Draft and maintain project documentation, including process flows, use cases, and user manuals.Monitor project progress and assist in reporting and issue tracking.Provide support during system implementation and the post-deployment phase.

About Actionline Actionline is a prominent Greek company providing comprehensive HR solutions, specializing in recruitment since 2011. As a candidate, you gain access to projects across various sectors and esteemed companies, while our team actively supports your career journey.We are currently seeking candidates for the role of Collection Advisor for one of our clients, a leading Debt Management Company, located in the Marousi area. Location: Marousi Model: Hybrid Days: Full-time, Monday to Friday Hours: 9:00 - 17:00 (1 week per month 11:00-19:00 remote) If you enjoy customer interactions, possess strong negotiation skills, and have relevant experience, you could be the ideal candidate! Main Responsibilities:Communicating with clients (individuals and businesses) to arrange debt settlements and payment resolutions.Negotiating agreements based on company policies.Recording and updating client information in the CRM system.Monitoring agreed payments and conducting follow-ups. Required Qualifications:Previous experience in a similar role is preferred.Excellent communication and negotiation skills.Team spirit and professional demeanor.Familiarity with CRM systems and MS Office applications.Good knowledge of English (preferred). The Company Offers:Monthly Gross Salary Range: €1050-€1400.Monthly bonus based on target achievement.Modern and pleasant work environment with ongoing support and training.Remote work flexibility upon scheduling. Interested? Send your resume to 4u@actionline.gr For more information, contact 210 3637822.

Join Our TeamAllwyn Lottery Solutions is a renowned leader in the realm of digital lottery and gaming, proudly operating as a subsidiary of the Allwyn Entertainment Group. Our multinational presence spans across Austria, the Czech Republic, Greece, Cyprus, and Italy.Our core mission is to enrich the gaming experience for everyone by leveraging advanced technology to improve player engagement and maximize contributions to beneficial causes.We are dedicated to pioneering cloud-based technologies, utilizing AI-driven analytics, and promoting responsible gaming. Our innovations enable lotteries to attract new players, boost engagement, and foster sustainable growth in an ever-evolving digital environment. Behind every remarkable lottery experience is our dedicated team of professionals who ensure operational excellence, strategic expansion, and the deployment of state-of-the-art solutions. Our central teams are essential in bolstering our technological and gaming advancements through effective leadership, efficient processes, and a steadfast commitment to continuous improvement.Our teams play a pivotal role in shaping the future of iLottery, emphasizing collaboration, efficiency, and growth. We empower our employees to make meaningful contributions in a fast-paced and dynamic industry.Role OverviewAs an Application Support Engineer, you will be an integral member of our platform support service, collaborating with fellow engineers and a diverse group of professionals in software development, quality assurance, release management, and DevOps.Your primary responsibility will be to deliver comprehensive 2nd level technical support for our production applications while overseeing the operation, monitoring, and maintenance of the systems and infrastructure that ensure the reliability of our lottery and gaming services. You will serve as a crucial point of reference for incident resolution, system stability, and ongoing service improvements.Key ResponsibilitiesCollaborate with the Release Manager, DevOps Engineers, and other Application Support Engineers to support the iLottery platforms at Allwyn LS.Investigate platform issues including software defects, performance challenges, system outages, and security incidents.Proactively monitor platform efficiency and ensure adherence to capacity parameters.Participate in a 24/7 on-call rotation to provide after-hours platform support.Work with our globally distributed development teams to assist in building and delivering software solutions to multiple clients.Keep customers informed about high-priority issues, escalating matters as necessary.Deliver exceptional customer service to all stakeholders.

iKnowHow Group is a forward-thinking, global technology organization with over 24 years of expertise and a dedicated team of more than 300 skilled professionals. We are committed to providing cutting-edge technology solutions across various sectors, including Energy, Telecommunications, Banking & Financial Services, and the Public Sector.Our specialized subsidiaries enhance our domain knowledge in critical fields such as Health and Robotics, seamlessly integrating advanced technologies for future-ready solutions.At the heart of iKnowHow S.A. is our capability to deliver comprehensive project development, both for internal initiatives and client projects, effectively translating strategic visions into scalable, impactful solutions. Our extensive portfolio includes Data & AI platforms, enterprise integration, cloud-native applications, and extensive digital transformation projects that empower both public and private organizations to innovate and expand.We are seeking inquisitive and motivated individuals who aspire to make a difference through technology and grow alongside us.About the Role:We are on the lookout for an innovative AI Solutions Architect to spearhead the design and execution of AI-driven applications on Microsoft Azure. You will be responsible for defining the technical strategy, selecting appropriate tools and services, and leading the team in developing scalable, secure, and powerful AI solutions.

Viva.com, the pioneering Tech Bank in Europe dedicated to businesses, is transforming the landscape of omnichannel payment acceptance. We offer card issuing, loans, and deposit accounts, establishing ourselves as leaders in the innovative 'Tap on Any Device' technology, which facilitates payment acceptance without the need for a physical device.As we continue to lead the charge towards comprehensive all-in-one business solutions, our expansive suite of financial services positions us at the forefront of the industry. Our dynamic ecosystem is enriched by partnerships with over 450 tech innovators across software and hardware, seamlessly integrating with local payment schemes and alternative payment methods throughout Europe.At Viva.com, we are committed to empowering businesses with a value-driven platform that accelerates the adoption of cutting-edge technology.The RoleWe are seeking a Senior Growth & Product Data Analyst to join our Product & Growth Department. This pivotal position within our Product & Growth Analytics team reports directly to the team lead.The primary objective of this role is to enhance Viva's capacity for making data-driven product and growth decisions by embedding analytics into product discovery, prioritization, and performance evaluation. You will work closely with Product, Growth, Marketing, and Engineering teams, actively influencing strategic decisions through insightful analysis.This opportunity is ideal for an experienced analyst possessing strong product intuition, analytical prowess, and the ability to distill complex data into clear, actionable insights.Responsibilities:Analyze user behavior and product performance to inform product and growth strategies;Provide product analytics insights (funnels, cohorts, feature adoption) with tangible business implications;Translate ambiguous product and growth queries into structured, actionable analyses;Assist in the prioritization and assessment of product and growth initiatives based on data;Create and maintain dashboards and analytical tools for decision-making support;Work collaboratively with cross-functional teams to integrate analytics into daily operations.At Viva.com, we are dedicated to amplifying human potential through AI. Join us and enter a forward-thinking environment where technology drives smarter, more efficient operations.

Join our dynamic international sales and marketing team at European Dynamics as an IT Business Development Consultant in Athens. This is an exciting opportunity to be part of a growing company that values employee contributions and rewards performance.Why Choose European Dynamics? Employee ownership model fostering shared success. A transparent culture that values feedback and continuous improvement. Engaging social events and team-building activities. Commitment to environmental sustainability with a goal of net carbon zero. Flexible work arrangements, including telecommuting and hybrid options. Annual salary reviews to ensure competitive compensation. Robust career advancement opportunities, along with training and support for recognized qualifications.

Business Development ConsultantRole Overview: As a Business Development Consultant at Executive Options, you will be pivotal in expanding our client base and ensuring client satisfaction. Your expertise will help raise awareness of our innovative services and foster strong relationships with both existing and potential clients.Key Responsibilities:Engage with current and prospective clients to promote our unique solutions.Utilize mass mailing software tools to participate in promotional campaigns.Assess client-specific needs and collaborate with our consultants to propose tailored solutions.Coordinate meetings between clients and our consultants to address identified requirements.Success Factors: To excel in this role, you should possess extensive knowledge of the Greek market. We seek driven, sociable, and confident individuals who can effectively identify and resolve challenges.Core Duties Include:Communicating with clients through campaigns, direct outreach, and social media engagement.Maintaining comprehensive knowledge of our product and service offerings.Contributing to marketing action plans aimed at promoting specialized consulting, training, and coaching solutions.Building and nurturing relationships with past and prospective clients to support business development efforts.Identifying and initiating contact with potential new clients.Preparing and assisting in delivering impactful presentations to prospective clients.

As a Business & Financial Consultant, you will primarily engage in Economic and Technical Studies and Business Process Reengineering (BPR). Your responsibilities will include managing ESPA projects, overseeing public procurement systems, and developing organizational restructuring plans and business processes. You will also utilize various electronic applications such as e-gov and ESHDIS.

At Viva.com, the pioneering Tech Bank for Businesses in Europe, we are transforming the landscape of omnichannel payment acceptance with innovative solutions like card issuing, loans, and deposit accounts. Our groundbreaking technology, including the unique 'Tap on Any Device' feature, allows businesses to accept payments seamlessly on any device or even without one.As a leader in the shift towards comprehensive All-in-One business solutions, powered by our extensive suite of financial services, Viva.com connects over 450 innovative tech partners in the software and hardware domains. Our robust integration with local payment schemes and alternative payment methods across Europe enhances our competitive edge and value proposition.We strive to offer businesses a value-driven platform that accelerates the adoption of cutting-edge technology.The RoleWe are seeking an HR Business Partner who will collaborate with leadership to manage the entire employee lifecycle—from recruitment and onboarding to performance management and offboarding. This role requires a blend of practical HR execution and strategic insight, fostering high performance and continuous enhancement of people processes in our dynamic, tech-centric environment.Key ResponsibilitiesCollaborate with Hiring Managers to define job roles, competencies, and recruitment strategies.Oversee and manage the end-to-end recruitment process for designated business units.Enhance candidate experience by utilizing data and automation tools.Facilitate all HR onboarding activities in partnership with managers and other stakeholders.Support and guide performance evaluation cycles effectively.Coach managers on objective setting, providing feedback, and conducting fair performance assessments.Handle complex personnel matters with professionalism and business insight.Manage the offboarding process to ensure compliance, knowledge transfer, and quality exit feedback.Contribute to the continuous improvement and automation of HR processes.At Viva.com, we are committed to enhancing human potential through AI. Join us and become part of a forward-thinking environment where technology empowers every role, driving smarter and more efficient operations.

Fraport Greece is looking for a Business Development Associate based in Marousi, Attica. This role plays a part in the company’s efforts to expand its reach and identify new opportunities within the market. Role overview The Business Development Associate works closely with various teams to help uncover potential business prospects. Building partnerships and supporting initiatives that enhance Fraport Greece’s position in the industry are key aspects of this position. What you will do Collaborate with internal teams to identify and evaluate new business opportunities Assist in developing partnerships that align with company goals Support efforts to strengthen Fraport Greece’s market presence

Join our innovative recruitment team as a Talent Acquisition Analyst and contribute to our mission of securing top talent, which is the greatest asset at EUROPEAN DYNAMICS. We are looking for a driven individual who appreciates the critical nature of recruitment and is eager to make a significant impact as we strive towards our objectives.In this role, you will serve as the key point of contact between candidates and hiring managers, facilitating effective communication and ensuring all inquiries are addressed promptly. This position offers the flexibility of remote work.Your Responsibilities:Collaborate with hiring managers to comprehend their specific recruitment needs and attract exceptional talent;Utilize advanced sourcing tools, including LinkedIn Recruiter, to identify potential candidates;Post job advertisements across various platforms;Conduct initial phone screenings with applicants and referrals;Coordinate and lead interview sessions;Prepare and manage financial offers while overseeing recruitment documentation;Maintain and update candidate records systematically.Qualifications:Bachelor's degree or diploma in Administration, Human Resources, or a relevant social science field;1-2 years of recruitment experience in an international or multicultural environment is advantageous;Proactive approach with a strong initiative and follow-through;Curiosity to research market trends and apply insights to business needs;Ability to work independently as well as collaboratively in a team-oriented environment;Strong organizational skills, attention to detail, and commitment to quality;Excellent written and verbal communication and negotiation skills;Friendly demeanor with an energetic and enthusiastic attitude to inspire and engage others;Proficiency in office automation tools;Fluency in English is mandatory.What We Offer:Attractive full-time salary;Comprehensive private health coverage through the company’s group program;Flexible working hours to suit your lifestyle;Access to top-tier recruitment tools;Opportunities for professional development, including language courses and specialized training;Potential for career advancement working with industry-leading specialists;A dynamic work environment that promotes personal and organizational growth through challenging goals and mentorship.If you are seeking an exciting challenge and wish to collaborate with an exceptional recruitment team, we invite you to apply! Please send your detailed CV in English, referencing: TAA/03/26.

Antenna Group is a premier global content, media, and entertainment powerhouse, boasting a diverse portfolio of international media assets across various platforms including Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing, and Education, with operations spanning Europe, North America, and Australia.Position OverviewWe are on the lookout for a highly skilled Business Insights & PMO Associate to join our dynamic team. This pivotal role will involve supporting senior leadership through structured analysis and impactful deliverables, while ensuring the effective tracking and execution of cross-functional initiatives across the organization.The ideal candidate will possess strong analytical capabilities, a solid understanding of business dynamics, and exceptional presentation skills, alongside the ability to juggle multiple priorities and coordinate effectively with cross-functional stakeholders.Key ResponsibilitiesDevelop executive-level presentations by synthesizing financial and operational data, ensuring compelling storytelling and high-quality visuals.Gather, structure, and analyze financial and operational data to formulate actionable recommendations.Assist in coordinating complex cross-functional projects.Oversee project plans, timelines, risks, and dependencies.Gain a deep understanding of key performance indicators and operational priorities.Engage effectively with stakeholders across various business units and senior management.

EUROPEAN DYNAMICS (ED) is a prestigious international technology group specializing in e-government solutions, with 13 subsidiaries operating across various countries. Recently, the group has attracted two prominent international investors, bolstering its ambitious global expansion plans. More DetailsED is currently enhancing its Business Development Department to undertake diverse missions worldwide, spanning various geographical and technological domains.The organization is seeking a dynamic and experienced Senior IT Business Development Manager to work at its Marousi, Athens office and lead a team of three professionals.The successful candidate will play a vital role in the senior management team and will have ample opportunities for career advancement.Key ResponsibilitiesDevelop a comprehensive understanding of the group's project and product offerings, technologies, and capabilities, while staying updated on industry trends.Identify and pursue new business opportunities by monitoring public and private sector tender portals.Contribute to shaping the group’s commercial and business development strategy across various sectors.Manage multiple client accounts and analyze international tender opportunities in the IT sector.Create persuasive bid content, including executive summaries, value propositions, pricing models, and technical responses for digital transformation and software solutions.Oversee the entire bid process, from opportunity identification to proposal submission.Work closely with technical teams to grasp the technical vision and translate complex information into clear, compelling proposals that demonstrate business value.Manage resources and timelines to ensure timely and high-quality proposal submissions.Draft, consolidate, and review both commercial and technical documents.Ensure adherence to client requirements, regulations, and industry standards.Continuously improve bid processes, templates, and best practices for increased efficiency.Represent the company at industry events, conferences, and client meetings to showcase ED’s capabilities and expand its professional network.Participate in internal knowledge-sharing and training initiatives to enhance the overall business development function.

Role Overview viva is hiring a Client Onboarding and Lending Analyst in Marousi, Attica, Greece. This position focuses on guiding new clients through the onboarding process and supporting them during lending activities. The goal: deliver a smooth experience and maintain high service standards. What You Will Do Facilitate onboarding for new clients, addressing their needs and questions Support clients throughout the lending process Work with teams across the company to improve procedures and remove obstacles Help identify ways to increase client satisfaction during onboarding and lending

At Viva.com, Europe's pioneering Tech Bank for Businesses, we are transforming the landscape of omnichannel payments acceptance. Our innovative offerings include card issuing, loans, and deposit accounts. We take pride in being the first to introduce 'Tap on Any Device' technology, facilitating seamless payments acceptance across various platforms, even without traditional devices.We are at the forefront of providing All-in-One business solutions, supported by our comprehensive suite of financial services. Our dynamic ecosystem comprises over 450 tech partner innovators from both software and hardware sectors, allowing us to connect directly with numerous local payment schemes and alternative payment methods across Europe. This extensive network enhances our value proposition for businesses looking to adopt the latest technological advancements.Join us at Viva.com, where we aim to empower businesses with a value-driven platform that accelerates the adoption of cutting-edge technology.Your RoleAs a Business Intelligence Engineer, you will be instrumental in designing and optimizing the data frameworks that underpin our advanced analytics, AI, and intelligent capabilities. Operating at the crossroads of business intelligence, machine learning, and large language models, you'll be responsible for building semantic models, preparing datasets primed for AI, and generating actionable insights across the organization. By leveraging modern data platforms, automation, and scalable architectures, you will ensure our data is of the highest quality and reliability, driving smarter decision-making and propelling Viva.com’s AI-first strategy.Key ResponsibilitiesDevelop semantic models that support Power BI, LLM inputs, and ML/agentic pipelines.Exhibit expertise in SQL, KQL, DAX, and complex data analytics.Take ownership of and enhance the Silver and Gold data layers within our BI architecture.Refine existing Power BI semantic models for optimal performance and usability.Prepare AI/LLM-ready datasets for advanced analytics and generative AI applications.Execute tasks with efficiency and within stipulated timelines.Continuously broaden your technical knowledge and skills.Identify, design, and implement enhancements, including automation and optimized data delivery.At Viva.com, we are dedicated to enhancing human potential through the power of AI. By joining our team, you will enter a forward-thinking environment where technology empowers every role, leading to smarter and more efficient operations.

Join Enerwave, a proud member of HELLENiQ ENERGY, where we are dedicated to revolutionizing the energy sector with innovative solutions. Our headquarters in Athens is a hub of creativity and expertise, and we are currently expanding our team across various departments.We are seeking a motivated Business Intelligence Engineer to design, develop, and maintain our business intelligence tools. In this pivotal role, you will facilitate the collection, analysis, and dissemination of critical business insights. A solid grasp of data warehousing concepts, ETL processes, data modeling, analysis, and visualization is essential to thrive in this position.Key Responsibilities:Design and sustain data models that empower comprehensive business intelligence reporting and analysis.Create and manage data flows for extracting, transforming, and loading datasets in alignment with cross-data architecture standards.Enhance data queries and processing workflows for optimal performance with visualization tools.Oversee data pipelines to ensure efficient report generation.Develop and maintain thorough documentation for data systems, including data dictionaries and architecture diagrams.Collaborate with analysts to understand their data needs, creating tailored reporting solutions while providing support and training on BI tools.Identify and implement opportunities for automation and process improvement within the BI domain.

Deliver engaging Business English instruction tailored to adult learners of all proficiency levels, ensuring alignment with our company's educational standards and the specific needs of each client.Conduct regular assessments and prepare comprehensive monthly progress reports for each student, ensuring effective tracking of their development.

Antenna Group is a premier global content, media, and entertainment organization, boasting an extensive portfolio of international media assets spanning various platforms including Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing, and Education, across Europe, North America, and Australia.About the PositionWe are on the lookout for a talented AI News Researcher and Digital Intelligence Analyst to pioneer the future of news research and editorial intelligence, where journalism seamlessly integrates with technology, data, and advanced verification methods.In this role, you will be an analytical powerhouse, transforming how our newsroom discovers, verifies, and contextualizes information. This position transcends traditional research methodologies as you will leverage AI, OSINT, and data-driven approaches to introduce innovative tools, workflows, and intelligence practices, raising the bar for accuracy, speed, and depth in journalism.Additionally, you will support the newsroom in crafting AI-optimized, social-first news content tailored for platforms such as TikTok, Reels, and Shorts. This entails utilizing AI tools to create rapid scripts, summaries, explainers, visual prompts, and short-form story ideas that resonate with younger audiences' news consumption habits.Key ResponsibilitiesExecute in-depth research on developing news stories through AI analytics, OSINT methodologies, and digital investigative techniques.Construct detailed story timelines, source maps, and relationship analyses to identify inconsistencies and information gaps.Identify crucial patterns, narratives, signals, and potential misinformation threats.Collect and analyze information from various formats: text, video, audio, images, transcripts, social media, and archives.Conduct comprehensive fact-checking, source validation, and credibility assessments.Utilize AI tools to produce short-form, social-first news content—including scripts, explainers, headlines, and visual prompts—transforming intricate topics into accessible and engaging formats for younger audiences.Monitor the evolution of stories over time and across platforms, noting shifts in narrative and public discourse.Observe breaking news, online conversations, emerging trends, and sentiment signals, translating them into prioritized news recommendations.Compile relevant materials from broadcast, digital, and social channels into concise, research-ready briefings.Provide insights and support to producers, reporters, and editors.