E-Commerce Support Specialist

Viva.com is at the forefront of transforming financial services for businesses in Europe as the first Tech Bank. We specialize in omnichannel payment solutions, offering card issuance, loans, and deposit accounts. Our innovative Tap on Any Device technology revolutionizes how payments are accepted, enabling transactions on any device, or even without one.As …

Join METRO, a leading Greek company established in 1976, and one of the largest employers in our country with over 11,000 employees! With 230 My Market stores and 50 METRO Cash & Carry locations, we invite you to become part of our dynamic team!We are currently seeking enthusiastic individuals to join our e-shop team, primarily responsible for collecting electronic orders.Your attitude towards learning and your willingness to excel are what we value at #teammetro, regardless of previous experience!Your daily responsibilities at the store include:Carefully collecting customer orders while following the suggested route in the store.Conducting phone communications with customers when necessary.Your profile:You have completed secondary education.You are able to work in shifts.Experience in retail is a plus, but not mandatory!You can communicate in English to interact with customers.You can understand and perform basic tasks using a computer.Our offers:Performance-based bonuses – We always strive to give our best!Private health insurance after completing one year of employment.Discounts at My Market & METRO Cash & Carry stores.Access to educational materials through our corporate platform METROLearn and on-the-job training.Ready to take the next step?Apply now and become the newest member of #teammetro! If your resume matches our criteria, we will contact you shortly!My Market Marousi – A position awaits you!

As a Junior IT Support Specialist at Executive Options, you will deliver both on-site and remote technical assistance to users, ensuring smooth operation of our company's systems and network infrastructure. You will also support our online education platforms (LMS), providing crucial remote assistance to trainees utilizing these educational systems.Furthermore, you will be responsible for offering technical support for Microsoft operating systems and the Microsoft Office suite.

Antenna Group is a prominent global player in the content, media, and entertainment landscape, managing an extensive array of media assets across diverse platforms including television, pay TV, OTT, radio, cinema exhibition, digital media, music, publishing, and education, operating throughout Europe, North America, and Australia. We are currently looking to fill the following key position:General Manager – BrandsGalaxyAbout the RoleWe seek a proactive and dynamic General Manager to oversee and enhance the daily operations of BrandsGalaxy while driving its overall performance. This role demands a strategic leader who can ensure cohesive execution across commercial, marketing, operations, and technology domains. The ideal candidate will engage closely with a nimble, cross-functional team and will be directly responsible for achieving business outcomes.The position is perfect for someone with substantial e-commerce experience who thrives in a fast-paced, campaign-driven environment, adept at balancing strategic planning with execution.Key ResponsibilitiesManage the daily operations and performance metrics of BrandsGalaxy.Lead and align the execution of sales campaigns across commercial, marketing, operations, and creative teams.Ensure optimal readiness in merchandising, pricing strategies, inventory management, marketing execution, and platform performance.Track and analyze commercial KPIs (revenue, conversion rates, customer engagement) and implement actionable insights.Coordinate with functional leads to set priorities and foster effective collaboration.Serve as the primary point of escalation for operational and platform-related challenges, ensuring prompt resolution.Collaborate closely with product teams, technology partners, and external stakeholders to maintain platform stability and drive continuous enhancements.QualificationsMinimum of 5 years of experience in e-commerce and operations, preferably in senior leadership roles.Proven hands-on experience in e-commerce or digital retail environments.Solid understanding of campaign-driven sales models, merchandising strategies, and online performance metrics.Ability to operate effectively in a hands-on role, close to daily execution and decision-making.Proven ability to manage priorities across multiple functions within a lean, high-accountability team environment.Data-driven mindset with the capacity to track KPIs and leverage insights for informed decision-making.Exceptional communication skills and a pragmatic leadership style.BenefitsCompetitive salary packageComprehensive health and life insurance coverageSupportive and challenging work environmentWe will reach out to candidates who meet the qualifications for an interview following the initial CV screening.

Join Our TeamAllwyn Lottery Solutions is a renowned leader in the realm of digital lottery and gaming, proudly operating as a subsidiary of the Allwyn Entertainment Group. Our multinational presence spans across Austria, the Czech Republic, Greece, Cyprus, and Italy.Our core mission is to enrich the gaming experience for everyone by leveraging advanced technology to improve player engagement and maximize contributions to beneficial causes.We are dedicated to pioneering cloud-based technologies, utilizing AI-driven analytics, and promoting responsible gaming. Our innovations enable lotteries to attract new players, boost engagement, and foster sustainable growth in an ever-evolving digital environment. Behind every remarkable lottery experience is our dedicated team of professionals who ensure operational excellence, strategic expansion, and the deployment of state-of-the-art solutions. Our central teams are essential in bolstering our technological and gaming advancements through effective leadership, efficient processes, and a steadfast commitment to continuous improvement.Our teams play a pivotal role in shaping the future of iLottery, emphasizing collaboration, efficiency, and growth. We empower our employees to make meaningful contributions in a fast-paced and dynamic industry.Role OverviewAs an Application Support Engineer, you will be an integral member of our platform support service, collaborating with fellow engineers and a diverse group of professionals in software development, quality assurance, release management, and DevOps.Your primary responsibility will be to deliver comprehensive 2nd level technical support for our production applications while overseeing the operation, monitoring, and maintenance of the systems and infrastructure that ensure the reliability of our lottery and gaming services. You will serve as a crucial point of reference for incident resolution, system stability, and ongoing service improvements.Key ResponsibilitiesCollaborate with the Release Manager, DevOps Engineers, and other Application Support Engineers to support the iLottery platforms at Allwyn LS.Investigate platform issues including software defects, performance challenges, system outages, and security incidents.Proactively monitor platform efficiency and ensure adherence to capacity parameters.Participate in a 24/7 on-call rotation to provide after-hours platform support.Work with our globally distributed development teams to assist in building and delivering software solutions to multiple clients.Keep customers informed about high-priority issues, escalating matters as necessary.Deliver exceptional customer service to all stakeholders.

More.com is a leading pan-European ticketing marketplace with over a decade of expertise, serving thousands of clients and issuing millions of tickets each year. Since its expansion into five countries in 2021, More.com has been dedicated to revolutionizing the ticketing landscape across Europe.Our mission is to deliver the most sophisticated ticketing platform, leveraging cutting-edge technology and agility to provide exceptional experiences for both our customers and event producers.We are currently seeking a passionate Customer Care Specialist who shares our enthusiasm for the event ticketing industry. The successful candidate will manage customer inquiries via phone and live chat, aiming to enhance client satisfaction and build a loyal customer base.In this role, you will be responsible for:Providing support through email and live chat for both B2C and B2B clients.Handling phone calls to facilitate new online ticket reservations via our website.Addressing issues, re-issues, and refund requests for event and ferry tickets.Conducting outbound calls to resolve organizer-related issues.Juggling multiple tasks while effectively coordinating with various teams.Managing small client-to-organizer issues comprehensively.Offering constructive feedback to Customer Care and Account Management teams for process improvements.Ensuring high-quality service by addressing customer inquiries and complaints in a friendly and professional manner.

more-com seeks an IT Support Assistant based in Marousi, Attica, Greece. This role centers on supporting the IT department with daily troubleshooting and system upkeep, as well as providing assistance to users across the organization. Main responsibilities Resolve technical issues for staff and users as they arise Carry out routine maintenance on IT systems Assist IT team members with various projects and requests Growth and collaboration This position provides the opportunity to develop technical skills while working closely with colleagues in a collaborative environment.

At Viva.com, Europe's pioneering Tech Bank for Businesses, we are transforming the landscape of omnichannel payments acceptance. Our comprehensive financial services include card issuing, loans, and deposit accounts, all strategically crafted to enhance business operations. With our innovative Tap on Any Device technology, we empower businesses to accept payments seamlessly across various platforms, even without a device.As a leader in the transition to All-in-One business solutions, Viva.com has cultivated a robust ecosystem of over 450 tech partner-innovators in both software and hardware. By connecting directly to local payment schemes and alternative payment systems throughout Europe, we are committed to maximizing our value proposition for businesses.Our mission is to deliver a value-centric platform that accelerates the adoption of cutting-edge technology for businesses.The RoleWe are on the lookout for a forward-thinking and results-oriented AI & Process Automation Specialist to join our dynamic Organizational Effectiveness team. This pivotal role centers around the design and implementation of AI-driven solutions aimed at enhancing operational efficiency, automating manual processes, and supporting continuous improvement initiatives across the organization.The ideal candidate will collaborate closely with Business Analysts, Organizational Controls, and the Access Management team to uncover automation opportunities, streamline workflows, and seamlessly integrate intelligent solutions into our existing systems and processes.Key ResponsibilitiesEngage actively in Access Management team initiatives, enhancing and automating access-related processes in alignment with organizational control and governance standards.Work closely with the Access Management function to optimize onboarding, movements, recertifications, and third-party access processes using intelligent automation and AI-driven tools.Collaborate with Business Analysts and Organizational Controls to analyze operational workflows and identify areas for automation and efficiency enhancement.Design, develop, and implement AI-powered solutions to minimize manual processes and boost productivity.Utilize modern AI and automation platforms (such as Microsoft Power Platform, Camunda, OpenAI Codex, Anthropic Opus 4.6, etc.) to create scalable, secure, and compliant solutions.Contribute to ongoing improvement initiatives within Operations Effectiveness.Ensure that all solutions adhere to internal policies, security standards, and regulatory requirements.At Viva.com, we are committed to enhancing human potential through AI. By joining us, you will enter a future-oriented environment where technology empowers every role, fostering smarter and more efficient outcomes.

Η Σφακιανάκης Α.Ε., κορυφαία εταιρεία στον τομέα της αυτοκίνησης και επίσημος αντιπρόσωπος της BMW στην Ελλάδα, αναζητά έναν ταλαντούχο Υπάλληλο Ανταλλακτικών BMW για να ενισχύσει την ομάδα του.Κύριες αρμοδιότητες:Δημιουργία προσφορών και πωλήσεις ανταλλακτικών στους πελάτες του συνεργείου.Συνεχής παρακολούθηση και ενημέρωση του αποθέματος ανταλλακτικών στην αποθήκη του συνεργείου.Διαχείριση επικοινωνίας σχετικά με θέματα ανταλλακτικών.Καταχωρίσεις στοιχείων στο σύστημα διαχείρισης συνεργείου.Επικοινωνία και εξυπηρέτηση πελατών με στόχο την ικανοποίηση τους.Απαιτούμενο προφίλ υποψηφίου:Πτυχίο Τεχνικής Σχολής σε συναφή τομέα.Προϋπηρεσία σε αντίστοιχη θέση θα θεωρηθεί προσόν.Καλή γνώση Η/Υ (MS Office).Άριστη τεχνική αντίληψη και ικανότητα επίλυσης προβλημάτων.Εξαιρετικές επικοινωνιακές δεξιότητες και ομαδικό πνεύμα.Ευχάριστη και θετική προσωπικότητα.Παροχές Εταιρίας:Ανταγωνιστικό πακέτο αποδοχών και παροχών.Συμμετοχή σε Ομαδικό Πρόγραμμα Ζωής και Υγείας.Σύγχρονο και δυναμικό περιβάλλον εργασίας.Συνεχής εκπαίδευση και ανάπτυξη.Ευκαιρίες επαγγελματικής εξέλιξης.

EUROPEAN DYNAMICS (ED) is a prestigious international technology group specializing in e-government solutions, with 13 subsidiaries operating across various countries. Recently, the group has attracted two prominent international investors, bolstering its ambitious global expansion plans. More DetailsED is currently enhancing its Business Development Department to undertake diverse missions worldwide, spanning various geographical and technological domains.The organization is seeking a dynamic and experienced Senior IT Business Development Manager to work at its Marousi, Athens office and lead a team of three professionals.The successful candidate will play a vital role in the senior management team and will have ample opportunities for career advancement.Key ResponsibilitiesDevelop a comprehensive understanding of the group's project and product offerings, technologies, and capabilities, while staying updated on industry trends.Identify and pursue new business opportunities by monitoring public and private sector tender portals.Contribute to shaping the group’s commercial and business development strategy across various sectors.Manage multiple client accounts and analyze international tender opportunities in the IT sector.Create persuasive bid content, including executive summaries, value propositions, pricing models, and technical responses for digital transformation and software solutions.Oversee the entire bid process, from opportunity identification to proposal submission.Work closely with technical teams to grasp the technical vision and translate complex information into clear, compelling proposals that demonstrate business value.Manage resources and timelines to ensure timely and high-quality proposal submissions.Draft, consolidate, and review both commercial and technical documents.Ensure adherence to client requirements, regulations, and industry standards.Continuously improve bid processes, templates, and best practices for increased efficiency.Represent the company at industry events, conferences, and client meetings to showcase ED’s capabilities and expand its professional network.Participate in internal knowledge-sharing and training initiatives to enhance the overall business development function.

EUROPEAN DYNAMICS (ED) is a premier international technology organization specializing in e-government solutions, with a presence in 13 countries through its subsidiaries. Recently, two prominent international investors have partnered with ED, enabling us to pursue an ambitious growth strategy.We are seeking a Senior Legal Counsel to join our dynamic team in Marousi, Athens. In this pivotal role, you will lead a team of Legal Counsels, providing expert legal guidance to support our corporate objectives while mitigating risks and ensuring compliance with diverse legal frameworks across various jurisdictions. You will be instrumental in advising on a spectrum of legal issues, including contracts, corporate governance, regulatory compliance, and litigation, with the opportunity to represent the company in legal proceedings.Key Responsibilities:Oversee litigation matters and represent the company in various legal proceedings, coordinating with external counsels across jurisdictions;Provide strategic legal advice to senior management and stakeholders on a wide array of legal issues;Ensure adherence to applicable laws and regulations related to finance, employment, and industry standards;Identify and assess legal risks in business decisions, developing strategies to mitigate them;Assist in formulating and implementing legal policies and procedures;Draft, review, and negotiate contracts including employment agreements, NDAs, DPAs, and public procurement contracts;Conduct legal research and deliver comprehensive, user-friendly advice to internal teams;Monitor legislative and regulatory changes, recommending appropriate actions and conducting risk assessments;

Role overview The Crisis Planning Specialist at Fraport Greece will be based in Marousi, Attica. This role centers on enhancing the organization’s readiness to handle crises that may disrupt daily operations, impact staff, or affect passengers. Main responsibilities Create and put into practice crisis management plans tailored to the company’s needs. Work closely with both internal teams and external partners to establish effective crisis response protocols. Lead training sessions designed to increase awareness and preparedness across the organization. Focus on strengthening resilience, with particular attention to the safety and security of staff and passengers.

We are seeking a dedicated and detail-oriented Administrative Assistant to become an integral part of our dynamic recruitment team at apply2day! This position can be filled on a full-time or part-time basis and is crucial for supporting the team while managing various operational and administrative tasks in a fast-paced environment.Key Responsibilities:Provide comprehensive administrative support to the recruitment team, including managing schedules and organizing appointments efficiently.Handle incoming communications and correspondence, ensuring prompt and professional interactions with clients and candidates.Coordinate interviews and meetings with candidates and clients, facilitating a seamless process from start to finish.Manage office supplies, equipment, and maintain relationships with external partners to ensure smooth operations.Offer ad-hoc support to the team as required, including assisting with special projects and tasks.Qualifications:Bachelor's degree in Business Administration, Human Resources, Social Sciences, or a related field.Prior experience in administrative or secretarial support roles.Fluent in both Greek and English, with excellent written and verbal communication skills.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).Exhibit a high level of confidentiality and professionalism in all tasks.Demonstrate strong organizational, communication, and multitasking skills, with the adaptability to thrive in a fast-paced setting.Possess a collaborative mindset and the capability to work effectively within a team.At apply2day, we value our people and believe that great teams produce great results. If you are eager to join a passionate team and excited about reaching your highest potential in a fun, fast-paced, and challenging work environment, we encourage you to apply today!

About the Role Fraport Greece is hiring a Service Desk Agent for its headquarters in Marousi, Attica. This position serves as the initial contact for clients, handling support requests and helping resolve issues to keep operations running smoothly.

Join our team as a Bilingual Translator (English-Greek) to facilitate the translation of technical, financial, and legal documents and handbooks.

Join Enerwave, a proud member of HELLENiQ ENERGY, where we lead the way in delivering innovative energy solutions. Our dedication to excellence fuels our passion, and we provide a workplace that empowers our employees to thrive and create significant value. Currently, we are excited to offer a range of dynamic positions at our Athens headquarters across various departments.We are on the lookout for a Revenue Assurance Data Engineering Specialist to bolster our Revenue Assurance (RA) operations as a data/BI engineer. This role involves analyzing and maintaining RA software tools and systems, identifying and implementing optimal data processing and analysis solutions tailored to business needs. A strong grasp of data warehousing, modeling, analysis, and visualization concepts is essential.Your Responsibilities:Provide technical support for Revenue Assurance operations through comprehensive data analysis and effective management of RA tools and software to ensure their functionality and precision.Collaborate with the RA team and Data Engineers to design and implement controls for detecting revenue anomalies or gaps.Develop and automate data pipelines in Microsoft Fabric, streamlining reporting processes to deliver timely insights.Work with technical teams to address data inconsistencies and enhance control mechanisms.Translate business requirements into detailed technical specifications.Analyze data to pinpoint revenue leaks, discrepancies, and opportunities for optimization.Create and update interactive dashboards and visual reports using Power BI to support informed business decisions.Conduct quality analysis to ensure data accuracy, consistency, and reliability in revenue assurance processes. Define and monitor data quality metrics, and maintain documentation for data flows, controls, and quality assessments.Perform trending and analytical reviews while conducting ad hoc analysis and research to tackle complex business inquiries.