Salesforce CRM Manager at Appian | McLean, Virginia

At Appian, we embody the principles of Intensity and Excellence. Our commitment to high standards ensures that we deliver quality in every aspect of our work. We tackle challenges with ambition and hold ourselves accountable to achieve outstanding results. Joining Appian means becoming part of a dedicated team that strives to accomplish remarkable goals toge…

The DevOps Engineer II role at Appian centers on improving cloud infrastructure and streamlining deployment processes. Based in McLean, Virginia, this position works closely with colleagues from various departments to support the delivery of solutions that help the business run more efficiently. Role overview This role focuses on automating deployment workflows and applying established practices to manage and enhance cloud environments. Collaboration with cross-functional teams is a key part of daily work, ensuring that infrastructure changes align with business needs. What you will do Support the development and deployment of solutions aimed at increasing business efficiency Work with team members to improve and maintain cloud infrastructure Automate deployment processes using industry best practices Location This position is based in McLean, Virginia.

Appian’s Customer Success team is looking for a Solution Architect to design and deliver low-code solutions for federal clients. This position is based in McLean, Virginia, and requires working onsite at Appian’s headquarters five days a week. In-person collaboration is a key part of the company’s approach, supporting teamwork and shared achievement. Role overview The Solution Architect partners with federal customers to understand their mission requirements and business challenges. Using Appian’s cloud-based platform, this role crafts integrated solutions and delivers proposals tailored to complex needs. The work involves both technical leadership and direct client engagement to ensure quality outcomes. What you will do Serve as a technical leader and trusted advisor for federal clients Design and define solutions built on the Appian platform Consult with clients to clarify project goals and guide implementation Monitor market trends to inform new offerings Create proposals that address client needs and reinforce Appian’s market position Collaborate with colleagues to support customer and partner success Who thrives in this role People who combine technical, product, and business knowledge Those with experience in BPM (Business Process Management) or business systems Individuals who enjoy consulting, problem-solving, and working directly with clients

Appian is hiring a Technical Consultant for the Customer Success team at its McLean, Virginia headquarters. This position focuses on building software solutions for commercial clients using the Appian platform. Consultants partner with customers after the sale, helping guide projects from early planning through to delivery and launch. What you will do Lead software and AI solution projects from gathering requirements to deployment. Work in an agile setting to understand client business processes and technical needs. Design and implement relational data models tailored to client requirements. Develop APIs to integrate with existing client systems. Explore and apply AI capabilities, including Appian’s AI tools like retrieval augmented generation (RAG), agentic workflows, prompt engineering, and generative models. Collaborate with client technical teams and business users throughout the project lifecycle. Help clients gain the skills to build and maintain their own process applications. Work environment This role is based onsite at Appian’s McLean, VA headquarters. In-person teamwork is central to the company’s culture. Technical Consultants are expected to work in the office 4-5 days per week to support collaboration and idea sharing across teams. Values Appian’s culture values intensity and high standards. The team aims for ambitious goals and consistently delivers quality work. Problem solving, determination, and accountability shape how the group approaches each challenge.

At Appian, we embody the principles of Intensity and Excellence. Our commitment to high standards drives us to deliver quality results in everything we do. With ambition and accountability, we tackle challenges together, ensuring that as a team, we achieve outstanding outcomes. By joining Appian, you become part of a passionate community dedicated to accomplishing ambitious goals.Are you eager to merge your tech enthusiasm with strategic problem-solving abilities? Our Customer Success team is dedicated to delivering exceptional results for our clients. We focus on creating significant business impacts swiftly, working closely with our customers to transform their visionary ideas into reality. Being part of the Customer Success team will empower you to enhance your skills and grow in the consulting domain.As a Technical Delivery Manager (TDM), you will play a pivotal role in achieving two key objectives: (1) ensuring clients realize remarkable business outcomes through our technology solutions and (2) fostering customer growth via technology insights, trusted relationships, and demonstrable success. TDMs are responsible for managing and delivering innovative solutions utilizing the Appian platform, overseeing all facets of agile delivery for Appian-led projects, including risk management and resolution of impediments. You will collaborate closely with sales representatives to stimulate growth within strategic accounts and integrated initiatives. Your efforts will encompass project management, account management, relationship building with clients and partners, financial oversight, opportunity evaluation, issue identification, project/use case definition, demand generation, service positioning, and account strategy—all conducted in collaboration with Appian Sales, Appian Partners, and other Customer Success team members, including Customer Success Managers (CSMs).This role is based at our headquarters in McLean, VA. Appian thrives on a culture of in-person collaboration, which we believe is fundamental to fulfilling our mission. Employees in this position are expected to be in the office 4 to 5 days a week to nurture that culture, ensuring we excel through shared ideas and teamwork while maximizing opportunities to connect with the exceptional people across Appian. Although in-person customer interactions are our priority, we recognize that an office environment fosters collaboration, celebration of achievements, and strong inter-team relationships.

At Appian, we embody the values of Intensity and Excellence. Our commitment to high standards ensures that every task is approached with dedication and quality. We face challenges with a spirit of ambition, holding ourselves and each other accountable to achieve superior results. By joining Appian, you become part of a dynamic team that strives to tackle difficult challenges collaboratively. As an Appian Product Engineer, you will bridge the gap between platform capabilities and product innovation. Your role will be pivotal in transforming complex business challenges into elegant, pre-packaged Appian applications. We seek creative thinkers who can develop high-performance, reusable products that set benchmarks for usability and efficiency in the enterprise landscape.This position is based at our headquarters in McLean, Virginia. At Appian, we thrive on in-person collaboration, which we believe is essential to our mission of excellence. Employees in this role are expected to work in the office five days a week to nurture our collaborative culture and maximize opportunities for shared ideas and teamwork.Key Responsibilities:Design and develop Appian applications that address intricate business use cases, ensuring optimal performance and showcasing the best of Appian.Create solutions that extend beyond individual clients, developing scalable products that can accommodate multiple clients within specific verticals.Engage in comprehensive application development, including database management, user experience, and tools that facilitate high-quality Appian applications.Utilize your knowledge of data structures, algorithms, and design patterns to craft solutions employing Appian frameworks (SAIL, Process Models, Rules, Expressions, and all Appian Objects), alongside basic full-stack and mobile development.Contribute to performance analysis and system tuning of applications.Participate in story breakdowns, define acceptance criteria, support technical feature design, and partake in code reviews.Address emergent issues through troubleshooting and build automation and applications to prevent recurrence.

At Appian, our core values of Intensity and Excellence shape everything we do. We set ambitious standards and strive to meet them, ensuring that our work reflects quality and care. Every challenge is approached with a spirit of commitment, and we hold ourselves accountable to achieve outstanding results. Joining Appian means becoming part of a passionate team dedicated to tackling complex challenges together.We are committed to supporting our federal customers by delivering innovative solutions using our cutting-edge cloud-based platform technology. As part of our Customer Success organization, you will collaborate closely with federal clients, advising them on the architectural design and implementation of Appian-based solutions. We are seeking a skilled Solution Architect to help expand our federal business and work directly with customers to design integrated solutions and compelling offers.In this role, you will serve as a pivotal technical leader within the Appian Customer Success team, acting as a trusted technical advisor to our clients. Your responsibilities will include defining advanced, integrated solutions that leverage Appian’s platform technology to meet our customers' unique mission needs. You will stay attuned to market trends, lead the innovation and development of solutions that address customer demands, and maintain Appian's position as a market leader. Additionally, you will provide consultation to our clients on their programs and projects, driving quality and innovation. The ideal candidate will possess exceptional technical, product, and business acumen to ensure the success of our customers and partners, along with experience in Business Process Management (BPM) and/or business systems.This position is based at our headquarters in McLean, VA. At Appian, we believe that in-person collaboration is essential for achieving our mission. Employees in this position are expected to work in the office 4-5 days a week to cultivate a collaborative culture, allowing us to thrive on shared ideas and teamwork while maximizing the opportunity to connect with the exceptional individuals across Appian. While in-person interactions with customers are a priority, we also recognize that the office environment fosters more opportunities to celebrate successes, collaborate efficiently, and build strong inter-team relationships.To excel in this role, you will:Guide customers on the technical design, architecture, and implementation of Appian solutions within their private cloud or on-premise hosting solutions, as well as integrating Appian’s government cloud offerings with their infrastructures.

Appian brings together people who care about solving complex problems and delivering meaningful results for clients. The company values intensity, high standards, and a commitment to quality. Team members hold themselves and each other accountable, working collaboratively to achieve strong outcomes. Role overview As a Senior Consultant - Public Sector, based in McLean, Virginia, this role sits within the Customer Success team. The group partners with clients after the sale to deliver digital transformation solutions using the Appian platform. The work centers on helping organizations gain an edge through technology and strategic consulting. What you will do Lead projects from start to finish: define, design, develop, and implement custom software and AI solutions for commercial clients. Work in an agile environment to understand both business processes and technical requirements. Deploy new relational data models into production systems. Create APIs for integration with other platforms. Investigate and apply AI use cases with Appian’s tools, such as retrieval-augmented generation (RAG), agentic workflows, prompt engineering, and generative models. Collaborate with client technical teams and business users throughout the software development lifecycle. Support clients in becoming self-sufficient with building their own process applications on the Appian platform. Growth and support The Customer Success team at Appian invests in developing consulting skills, providing support and opportunities to work on impactful projects. Team members help turn ideas into results and support each other in delivering strong business outcomes.

Join usm2 as a SalesForce Developer and become an integral part of our dynamic team! In this role, you will leverage your expertise in SalesForce to develop and implement solutions that drive business success. You will collaborate with cross-functional teams to understand user requirements and design innovative solutions that enhance our SalesForce environment.

Join usm2 as a Salesforce Developer and take the next step in your career! In this role, you will leverage your expertise in Salesforce to design, develop, and implement innovative solutions that enhance our customer relationship management processes. Collaborate with cross-functional teams to ensure seamless integration and optimization of the Salesforce platform.

At Appian, we embody the principles of Intensity and Excellence, which are the core of our identity. We establish and uphold high standards, ensuring that every task we undertake reflects our commitment to quality and careful execution. We tackle challenges with ambition and dedication, holding ourselves accountable to achieve outstanding results together. By joining Appian, you will become part of a dedicated team focused on achieving significant objectives collaboratively. Are you eager to merge your enthusiasm for technology with your strategic problem-solving skills? The Customer Success team at Appian is deeply committed to delivering exceptional outcomes for our clients. We are responsible for generating mission-critical business impacts swiftly, working closely with our customers to bring their innovative ideas to fruition. Being part of the Customer Success team will empower you to enhance and develop your skills within the consulting landscape.As an Appian Architect, you will play a pivotal role as a technical leader within Appian’s Customer Success team and serve as a trusted technical advisor to our clients. Your responsibilities will include designing and scaling Appian’s technical solutions, while also enabling our expert delivery teams. You will become proficient in application design on our platform and gain expertise in business processes across various industries and technologies represented by our diverse customer base. This role involves integrating and adapting emerging technology trends from multiple disciplines and collaborating with clients to drive technical success and operational efficiency. Key areas include security, scalability, cloud technologies, version control, configuration management, and other DevOps practices.The ideal candidate will possess a strong passion for learning new technologies combined with exceptional technical, product, and business acumen to ensure the success of our customers and partners. These tasks will be executed in collaboration with Appian Product Management and Engineering, Appian Partners, and fellow members of the Customer Success team, including Customer Success Managers (CSMs).This position is based at our headquarters in McLean, VA. Appian thrives on a culture of in-person collaboration, which we believe is essential to our mission of excellence. Employees in this role are expected to work in the office 4 - 5 days a week to foster this culture, promote teamwork, and maximize opportunities for connection with the exceptional individuals at Appian. While engaging with customers in person is a priority, we also recognize that an office environment enhances opportunities to celebrate achievements, collaborate effectively, and build strong inter-team relationships.

We are seeking a talented and motivated Appian Developer / Integrator to join our dynamic team at usm2. In this role, you will leverage your expertise in Appian to design, develop, and integrate applications that enhance our business processes.

At Appian, we embody the values of Intensity and Excellence. Our commitment to high standards ensures that we approach every challenge with ambition and accountability. Join our passionate team dedicated to achieving remarkable results together.The Principal Security Analyst plays a pivotal role in guiding federal clients in the design, implementation, and maintenance of secure Appian-based solutions. This position demands a thorough understanding of cybersecurity principles, the government IT security authorization process, and proficiency in the NIST Risk Management Framework (RMF) and Authority to Operate (ATO) processes. The successful candidate will lead clients through the security authorization process, assist in developing secure architectures, and mentor junior analysts while working with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure.This role is based at our headquarters in McLean, VA, where in-person collaboration fosters a culture of success. Employees are expected to be in the office 4 - 5 days a week to maximize opportunities for teamwork and connection with exceptional colleagues.

At Appian, we embody the values of Intensity and Excellence. Our commitment to high standards drives us to deliver quality in everything we do, tackling challenges with ambition and accountability. Joining Appian means becoming part of a dedicated team focused on achieving remarkable results together.We are fervent about technology, constantly innovating and utilizing it to enhance our work. By joining Appian Engineering, you will immerse yourself in a culture that fosters cross-functional collaboration and emphasizes your personal and professional development. Our mission is to transform how people work, and we simplify our Appian platform to empower our customers.As a Product Manager Intern, you will take on the role of product owner within a small engineering team, engaging with key stakeholders and managing the prioritized product backlog. Your focus will be on ensuring that your team consistently delivers high-quality software. You will participate in design sessions, review mockups, conduct UX evaluations, and perform usability testing to guarantee user success prior to each release.This internship is located at our headquarters in McLean, Virginia. Appian promotes a culture of in-person collaboration, which is essential to our mission of excellence. Interns are expected to be in the office five days a week, allowing them to fully absorb our culture, learn directly from peers and mentors, and contribute effectively in a collaborative environment.Applicants considered for Summer 2026 - Undergraduate Only

Join Appian Corporation as a Senior Manager of Sales Strategy & Field Operations, where you will play a crucial role in shaping the sales strategy and optimizing field operations. Your expertise will guide our sales team to achieve targets and drive revenue growth. Collaborate with cross-functional teams to implement effective sales strategies, analyze market trends, and develop actionable insights that enhance our operational efficiency.

About the Software Engineering Internship Appian Corporation offers a Software Engineering Internship in McLean, Virginia. This role provides direct experience with software development alongside experienced engineers. Interns participate in real projects and contribute to the team’s work. What to Expect Work closely with Appian’s engineering team on active development projects Build programming skills through hands-on assignments Gain practical experience in the technology sector

At Appian, our core values of Intensity and Excellence shape our identity. We uphold rigorous standards, ensuring that every task is executed with precision and quality. Our approach to challenges is characterized by ambition and dedication, as we hold ourselves accountable for achieving outstanding results. By joining Appian, you become a vital part of a dedicated team committed to tackling complex challenges together. Appian is on the lookout for an innovative Field Marketing Manager to report to the Senior Field Marketing Manager. This role is pivotal in crafting, managing, and executing comprehensive marketing strategies that bolster our market entry efforts within the Public Sector domain. You will oversee Public Sector industry events and field marketing initiatives aimed at expanding and enhancing our sales pipeline and revenue streams. Additionally, you will handle operational tasks, implementation, and thorough post-event reporting activities.We seek a candidate with substantial experience in Public Sector marketing (covering Defense, Federal Civilian, and/or State and Local Government), along with a solid understanding of the technology landscape in which we operate, particularly in business process automation and low-code application development. The ideal candidate will be a creative, passionate professional well-versed in full-cycle event strategy and execution, sales enablement, and managing a network of partners in a dynamic setting.This position is based at our headquarters in McLean, Virginia. At Appian, we foster a culture of in-person collaboration, which we believe is essential in driving our mission of excellence. Employees in this role are expected to work from the office five days a week to nurture this culture and to promote shared ideas and teamwork. We believe that being present in the office enhances our ability to connect and celebrate the exceptional talent at Appian.Key Responsibilities:Oversee the comprehensive planning and execution of a diverse range of Public Sector events, including major industry trade shows, regional seminars, and executive roundtables, ensuring a professional and enriching experience for participants.Collaborate closely with the Public Sector Field Sales team to establish objectives and implement marketing strategies that drive lead generation and account expansion initiatives.Execute account-based marketing (ABM) strategies, aligning them with tailored plans to penetrate and grow target accounts.Empower the regional sales team with the necessary tools and resources to achieve success.

Join Appian as a Principal Consultant focused on the Public Sector, where you will leverage your expertise to drive transformative solutions for government entities. In this pivotal role, you will collaborate with clients to optimize their operations and implement innovative strategies using Appian’s cutting-edge technology.

At Appian, we embody the principles of Intensity and Excellence, which are central to our identity. We uphold high standards in all aspects of our work, ensuring that quality and care are at the forefront of our efforts. We tackle challenges with unwavering ambition and dedication, holding ourselves accountable to deliver exceptional results. Join our passionate team at Appian, where we strive to achieve remarkable outcomes together. As a Lead Software Engineer within our Foundational Infrastructure Group, you will play a pivotal role in re-architecting our platform for public cloud environments, enabling swift, reliable, and impactful changes. Your mission is to maintain our top-tier infrastructure, ensuring it is consistently available, responsive, and equipped to meet the diverse demands of a dynamic, high-performance development team. Collaborating within an agile, global team, you'll help transition our systems to a modern services architecture that facilitates the integration of microservices and containerization technologies.This position is based in our headquarters in McLean, VA. At Appian, we foster a culture of in-person collaboration, which we believe is essential to our mission of excellence. Employees in this role are expected to work in the office five days a week to enhance our culture and ensure that we thrive through shared ideas and teamwork. We believe that working together in the office offers more opportunities to celebrate our achievements with the exceptional people at Appian.

At Appian, we embody our core values of Intensity and Excellence, setting high standards for ourselves and ensuring that each task is approached with dedication and quality. Our team is driven by ambition and a commitment to collective accountability, striving to achieve outstanding results together. Joining Appian means being part of an enthusiastic group dedicated to tackling challenging goals collaboratively.The Learning and Development (L&D) Programs Lead will spearhead the strategy, design, and implementation of innovative learning and development initiatives aimed at enhancing sales performance. This role integrates sales enablement, adult learning principles, and revenue strategy into a cohesive framework, establishing a scalable system that reduces ramp-up time, boosts win rates, and ensures consistent execution across our global sales team. You'll play a critical role in equipping Appian's sales professionals with the skills, insights, and behaviors essential for success in complex enterprise sales environments.This position is based at our headquarters in McLean, VA. Appian values in-person collaboration, viewing it as vital to our mission of excellence. Employees in this role are expected to work on-site five days a week, fostering a culture of teamwork and shared success through direct interaction and collaboration with the exceptional talent at Appian.