General Manager - Platform Operations

About NetwealthAt Netwealth, we are not just a financial services provider; we are pioneering the evolution of wealth management in Australia. Our award-winning platform, powered by cutting-edge NextGen technology, equips financial advisers and investors to reach new heights. We take pride in being recognized as one of the most innovative FinTech companies i…

Our Purpose At Datacom, we collaborate with organizations and communities across Australia and New Zealand to positively impact people's lives and help businesses harness technology for innovation and growth.About the RoleAs the General Manager of Operations, you will spearhead the strategic development and execution of our Managed Operations. Your role will encompass overseeing daily business activities within your domain, collaborating closely with Sales, Presales, and Technical teams to enhance our go-to-market strategy, and nurturing relationships with external agencies and suppliers to ensure that our contracts and service levels align with our strategic objectives and financial benchmarks.You will be responsible for making final decisions on administrative and operational issues, managing budgets and timelines, and guiding teams to achieve exceptional customer outcomes while continually refining processes and upholding the highest standards of security and health and safety.Our offices are located in Sydney and Melbourne. While we value in-person collaboration, we also recognize the importance of work-life balance and support flexible work arrangements, allowing you and your team to determine the best approach.

Role overview Xero is looking for an Engineering Manager - Platform to guide a team focused on platform development. This role involves leading engineering projects, supporting team growth, and working closely with other groups to deliver solutions that improve the customer experience. What you will do Oversee platform engineering projects from planning through delivery Mentor and develop engineers within the team Collaborate with cross-functional teams to create solutions that benefit customers Location Melbourne, Australia (260 Burwood Rd)

Netwealth seeks a Director of Platform Products to lead the development and management of its flagship Super Accelerator and Wealth Accelerator platforms. Based in the Melbourne office, this leadership role shapes the strategic direction and execution for key offerings at the heart of the company’s adviser and client experience. With full responsibility for these platforms, the Director ensures delivery aligns with regulatory standards and operational goals. The position works closely with teams across Technology, Investments, Legal, Risk & Compliance, Operations, and Distribution. Success in this role requires balancing innovation with disciplined execution and strong governance in a highly regulated environment. Main Responsibilities Lead the operating model for Super Accelerator and Wealth Accelerator, including strategy, governance, delivery oversight, and ongoing management. Drive disciplined execution of platform initiatives, ensuring projects meet deadlines while balancing regulatory, operational, and client requirements. Oversee governance and regulatory compliance for the platforms, translating APRA and ASIC obligations into effective, practical solutions. Collaboration This role partners with multiple internal teams to ensure platform success and compliance. Regular interaction with Technology, Investments, Legal, Risk & Compliance, Operations, and Distribution is expected.

Join our innovative team as a Platform Engineer at MYOB, where you'll play a pivotal role in shaping our technology landscape. In this position, you'll design, implement, and maintain robust platforms that support our diverse range of financial and business solutions. Collaborate with cross-functional teams to enhance system performance and reliability, ensuring our infrastructure is equipped to handle the growing demands of our clients.

Amer Sports seeks a Store Operations Manager for its Melbourne, Victoria location. This position leads the daily operations of the store, focusing on team leadership, process efficiency, and delivering a high level of customer service. The manager plays a key role in improving store performance and supporting business objectives by ensuring customers have a positive experience. Key Responsibilities Oversee all aspects of store operations, coordinating daily activities Guide and support the store team to maintain excellent service standards Monitor sales results and implement strategies to achieve targets Maintain operational standards to ensure smooth store functioning Requirements Proven experience managing retail operations Strong leadership and clear communication skills Strategic thinking and problem-solving abilities Dedication to providing outstanding customer experiences

Join a pioneering data center company at the forefront of the Asia Pacific & Middle East (APME) region's digital evolution.At AirTrunk, we are committed to driving the sustainable growth of the digital landscape by delivering state-of-the-art hyperscale data centers that cater to the needs of the world's leading companies. We strive to redefine the boundaries of technology while ensuring a sustainable future.Since launching Australia's first and largest hyperscale data centers in 2017, we have embarked on a rapid expansion journey, supported by our investors including Blackstone, and now operate a robust platform across the APME region.Be part of the A-Team at AirTrunk, where innovation meets sustainability.**Please note this is NOT an IT/ICT/purchasing procurement role**A SnapshotAs the Procurement Operations Manager based in our Melbourne office, you will report directly to the Portfolio Category Manager - Operations and collaborate with diverse teams across the APME region. Your impact will be significant in the following areas:Develop and implement procurement strategies that enhance the efficiency, reliability, and cost-effectiveness of our facilities.Lead cross-functional initiatives to optimize the procurement processes and supplier relationships.

Join AccorHotels as an Events Operations Manager, where you will orchestrate exceptional events and ensure seamless operations. In this dynamic role, you will oversee the planning and execution of various events, from corporate meetings to large-scale conferences.Your responsibilities will include collaborating with clients to understand their needs, coordinating logistics, managing budgets, and leading a team to deliver outstanding experiences. You will play a crucial role in enhancing our reputation for excellence in event management.

Role overview Accor Hotels seeks a Food & Beverage Operations Manager to lead its dining operations in Melbourne. The position centers on managing the food and beverage team and ensuring guests enjoy consistently high-quality dining experiences across all service areas. Key responsibilities Supervise daily operations for all food and beverage outlets Provide guidance and support to team members Develop and implement strategies that enhance guest satisfaction Monitor service delivery to maintain high standards Focus on driving profitability within food and beverage operations What success looks like This role requires a hands-on approach to team leadership and a commitment to delivering memorable guest experiences. Success is measured by strong team performance, satisfied guests, and profitable operations.

We are seeking a talented and driven Mid-Level Platform Engineer specializing in Observability to join our dynamic team at Kraken123. In this role, you will be responsible for enhancing our platform's capabilities, ensuring robust monitoring and observability across our systems to improve performance, reliability, and scalability. You will collaborate with cross-functional teams to design and implement observability solutions that provide actionable insights into our platform's operations.

Join carsales, a leading digital marketplace for buying and selling vehicles, as our General Counsel. In this pivotal role, you will oversee all legal matters and ensure compliance with regulatory standards while providing strategic legal guidance to support our business objectives. This is a unique opportunity to influence the future of the automotive industry in a dynamic environment.

Hello! We are Fever, the premier technology platform transforming culture and live entertainment.Our mission is to make culture and entertainment accessible to everyone. Utilizing our state-of-the-art technology and a data-centric approach, we are changing how audiences connect with live experiences. Each month, our platform captivates over 300 million individuals across more than 40 countries, continuously inspiring unforgettable experiences while empowering event creators through our innovative tools and insights to expand their reach and enhance their offerings.Our accomplishments? Collaborations with major industry names like Netflix, F.C. Barcelona, and Primavera Sound, alongside the presentation of internationally recognized experiences, all supported by top global investors. Impressive, right? To fulfill our mission, we seek ambitious individuals with a proactive mindset, ready to help shape the future of entertainment!Are you ready to join the experience?Let's delve into this role and what you will do to contribute to Fever's mission.About the Role:We are assembling a new team of Strategic Event Operations Managers tasked with leading the design and implementation of our most intricate and high-impact global events. These events are anything but ordinary, involving significant partnerships, innovative formats, and operational challenges that often necessitate developing solutions from the ground up.In this position, you will oversee the entire operational strategy from initial concept to final execution, defining the operational framework for each project. This role offers a high degree of autonomy for those who excel in ambiguous situations, take ownership, and are adept at creating structure in uncharted territories.Key Responsibilities1. Comprehensive Management of Complex EventsDirect the operational strategy for large-scale, high-complexity eventsOversee projects from the earliest planning stages through to executionGuarantee that delivery aligns with both partner expectations and internal standards2. Operational Strategy and Design (0→1)Convert partner requirements into scalable operational modelsDevelop processes, workflows, and tools from scratch when necessaryDetermine the operational approach for the event, not just its execution

Join Amber Electric as a Customer Operations Manager for our dynamic Voice Team! In this role, you will be pivotal in enhancing our customer experience, leading a dedicated team to ensure seamless communication and exceptional service delivery. You will drive operational excellence, optimize workflows, and contribute to strategic initiatives that elevate our customer support function.Your leadership will empower the team to excel in handling customer inquiries, resolving issues efficiently, and fostering a culture of continuous improvement. Collaborate closely with cross-functional teams to refine processes that enhance our Voice operations.

Welcome to PEXA!At PEXA, we are redefining the property settlement process across Australia. Our groundbreaking digital platform simplifies the transactions of buying, selling, or refinancing homes, supporting over 20,000 individuals weekly in safely settling their properties.Since our inception in 2010, we have grown to a dedicated team of over 1,000 professionals spanning multiple continents. We continue to expand, innovate, and look ahead, driven by a collective of inquisitive creators and visionary thinkers. Now, we seek ambitious individuals like you to join our dynamic team.Your RoleAs a Senior Platform Engineer at PEXA, you will take on a pivotal leadership position within our Platform Engineering team, influencing the foundational infrastructure that supports our global technology ecosystem.You will be responsible for designing and implementing scalable, resilient, and secure cloud infrastructure within our AWS environments. Leveraging Infrastructure-as-Code and automation, you will enable consistent, high-quality delivery. You will spearhead the enhancement of our CI and CD pipelines, boosting velocity, reliability, and observability across the organization.Collaboration is vital in this role. You will work alongside software delivery teams, security experts, and observability specialists to elevate platform performance, security, and developer experience. Additionally, you will mentor and coach Platform Engineers and Graduates, influence architectural decisions, and contribute to our engineering standards and platform roadmap.Key ResponsibilitiesThis role focuses on driving the design, implementation, and ongoing enhancement of PEXA's global platform infrastructure.You will advocate for self-service capabilities that empower delivery teams, instill best practices for monitoring, alerting, backup, and incident response, and lead strategic initiatives around cloud cost optimization, architecture standardization, and technological modernizations.We seek a candidate who balances strategic insight with hands-on execution, embraces an AI-first approach, and actively fosters a positive engineering culture throughout our team.

Role Overview Heidi Health is hiring a Lead Software Engineer to guide the Commerce Platform team in Melbourne. This role focuses on building technology that improves how users experience healthcare. What You Will Do Lead software development projects from planning through delivery Mentor and support a team of engineers Shape the technical direction of the Commerce Platform Work across the full software development lifecycle What We Look For Deep experience in software engineering Strong leadership and team guidance skills Ability to deliver reliable, user-focused solutions This position is based in Melbourne.

Role Overview Heidi Health is looking for a Senior Software Engineer to focus on our Commerce Platform. This position is based in Melbourne. The role centers on building scalable systems that improve user experience and support smoother business operations. What You Will Do Work closely with product, design, and other engineering teams to deliver new features and maintain core platform functionality. Design, implement, and support high-quality software solutions for commerce workflows. Contribute to decisions that shape both the technical direction and user experience of our platform.

Join RecordPoint as a Senior Platform Engineer and play a pivotal role in transforming the way organizations manage their data. Our innovative platform simplifies complex data challenges, enabling businesses to thrive in a digital-first world.As a Senior Platform Engineer, you will design and implement scalable solutions while collaborating with a team of talented engineers. Your expertise will contribute to enhancing our platform's performance and reliability, ensuring our clients receive top-notch service.

As the Culinary and Operations Coach, you will be instrumental in guiding, inspiring, and empowering our network of Restaurants across Victoria. Your leadership will drive sales growth and ensure exceptional results. You will uphold the highest standards of food safety and quality while fostering a positive work environment that cultivates outstanding restaurant teams, ensuring every customer experience is exceptional.We believe that experience comes in various forms, and we’re looking for candidates who possess the following:Proven experience in multi-site management, particularly with corporate stores and/or franchisesExceptional skills in stakeholder managementA strong advocate for the GYG brandTrack record of driving profitabilityDeep knowledge of culinary excellenceBenefitsAt Guzman y Gomez, we take pride in our incredible team and our supportive culture. Whether you’re working in one of our restaurants or at our Hola Central headquarters, our values guide us every day.Here are some of the benefits of being part of the GYG family:Opportunities for career advancement both in Australia and internationallyPathway to becoming a franchiseeAnnual bonus programYellow Heart Awards for our top performersSince our inception in 2006, Guzman y Gomez Mexican Kitchen has been on a mission to revolutionize fast food. We are proud to serve food that is 100% clean, without preservatives or artificial ingredients, bringing the vibrant spirit of Mexican culture to Australian diners at breakfast, lunch, and dinner.Ready to join our vibrant family? Apply now to kickstart the conversation!We are committed to maintaining a safe environment for our team and guests. To support this, background checks, including police checks and employment verification, may be conducted as part of our recruitment process.

Join our dynamic team at Kraken123 as a Platform Engineer specializing in Product Reliability. In this pivotal role, you will be responsible for ensuring the robustness and resilience of our products across various platforms. Your expertise will contribute to developing and implementing strategies that enhance product performance and reliability.

Role overview Seek Limited is looking for a Lead Software Engineer to join the AI Platform Services team in Melbourne. This role focuses on designing and building AI-powered solutions that advance the platform and enhance the user experience. Collaboration with teams across the company is a key part of the position. What you will do Partner with engineers and stakeholders from different areas to deliver AI solutions for the platform Guide and support a team of engineers, setting high standards and fostering ongoing development Shape the technical direction and contribute to a culture of continuous improvement within the team