Senior Channel Account Manager (Hybrid) at Nitro Software | Melbourne, Australia

About Us: Nitro Software Inc. is a leading global SaaS provider, specializing in streamlined digital document workflows. Our comprehensive suite of solutions encompasses PDF management, eSigning, identity verification, and analytics, all backed by a dedicated customer success and change management team. With over 3 million licensed users and more than 13,000…

Join KnowBe4, the premier leader in Human Risk Management, where we empower over 70,000 organizations globally to secure their workforce and AI systems. With over 15 years of pioneering efforts in security, we have remained at the forefront of innovation, incorporating AI solutions since 2016.Our HRM+ platform integrates continuous risk intelligence, cutting-edge technical defenses, and tailored training programs to cultivate robust security cultures within organizations. We specialize in helping businesses gauge, assess, and mitigate human risk across their entire teams, providing protection against deepfake technologies and emerging AI-driven threats.At KnowBe4, we believe that safeguarding organizations from cyber threats and fostering a positive environmental impact are interconnected. Our vision of true resilience involves protecting our people, data, and the planet.

Join Nitro Software Inc., a leading global SaaS provider specializing in seamless digital document workflows. Our innovative solutions encompass PDF management, eSigning, identity verification, and analytics, all backed by an exceptional customer success and change management team. With over 3 million licensed users and more than 13,000 business customers spanning 157 countries, we proudly serve 67% of the Fortune 500.At Nitro, we foster an empowering environment that promotes collaboration, innovation, and engagement among our talented team members. Guided by five core principles, we cultivate a culture where every individual is encouraged to contribute their best:One Team, One Mission - Together, we are dedicated to Nitro's mission, creating an environment where everyone feels valued.Own It - We take full ownership of our actions, empowering each other to lead with creativity and a solutions-oriented mindset.Accountable to Our Customers - Our commitment to our customers is paramount; we deliver on our promises.Excellence in Execution - Passion and precision drive us to achieve top-quality results.Be Bold, Fail Fast, Learn Faster - We embrace learning and iteration as key components of growth.As a Customer Account Executive, you will play a critical role in our retention and expansion team, acting as a trusted advisor for our clients in Australia and India. Your responsibilities will include executing sales strategies, engaging with existing customers, uncovering their needs, and recommending the appropriate Nitro solutions to meet those needs. This position offers an exciting opportunity for an experienced SaaS Sales Professional to join our rapidly growing global sales organization.Your Impact:Utilize our value proposition to position Nitro customers at the forefront of digital transformation.Develop strong relationships with clients, ensuring their success and identifying opportunities for revenue growth.

Join Nintex as a Senior Account Manager where you will play a pivotal role in driving customer success and fostering long-term relationships. Your expertise will help clients maximize the value of our innovative process automation solutions. With a focus on strategic account management, you will work closely with cross-functional teams to deliver exceptional results and ensure client satisfaction.

KPMG Australia is seeking an Assistant Manager for the Technical Accounting Advisory team in Melbourne. This role centers on supporting clients as they address complex accounting matters and regulatory requirements. Role overview As Assistant Manager, the focus is on guiding clients through technical accounting challenges. The position involves providing clear, practical advice tailored to a variety of client needs. Work will span a diverse client base, offering exposure to different industries and accounting scenarios. What you will do Advise clients on technical accounting issues Help clients interpret and apply relevant accounting standards Assist with navigating regulatory frameworks Requirements Experience in technical accounting and a strong understanding of regulatory requirements are essential. The ability to communicate complex concepts clearly and work with a range of clients is important for success in this position.

Empowering Secure and Fulfilling Digital Experiences for Authentic Individuals WorldwideAt gbg, our mission is to ensure that authentic individuals everywhere have the digital access they deserve, while businesses connect with these genuine people. Our innovative technology leverages diverse and reliable data to establish a definitive source of identity and address verification.With over three decades of expertise, our team is dedicated to facilitating secure and rewarding digital journeys for all. We believe that individuals, regardless of age, location, or background, should have the capability to digitally validate their identity and residence.About the Team and RoleGlobal Fraud Solutions TeamBecome a key player in our high-performing, globally distributed team dedicated to empowering financial institutions to fight fraud using state-of-the-art solutions and strategic sales initiatives. We are driving growth across ANZ, ASEAN, MEA, and Europe with an emphasis on innovation, teamwork, and commercial success.Senior Account Manager - ANZWe are on the lookout for an experienced sales expert with over 10 years in enterprise account management and new business development to join our Global Fraud Solutions team. In this pivotal role, you will manage substantial existing accounts throughout Australia while spearheading strategic growth initiatives across the broader ANZ region. You will collaborate closely with cross-functional teams to provide value to clients, accelerate pipeline conversion, and expand our presence in the region.Key ResponsibilitiesDevelop and nurture relationships with major Australian clients, ensuring both retention and growth.Lead quarterly business reviews, renewal processes, and upselling initiatives with a consultative approach.Identify and pursue high-potential new business opportunities throughout ANZ.Collaborate with marketing and business development teams to implement targeted outreach and account-based marketing campaigns.Contribute to the regional go-to-market strategy and refine the ideal customer profile.Enhance pipeline velocity and conversion through well-structured deal reviews and solution-oriented presentations.Partner with Product, Delivery, and Customer Success teams to guarantee a seamless client experience.Share market insights and competitive intelligence to guide roadmap and positioning.QualificationsA demonstrable history of managing complex enterprise accounts and successfully closing high-value deals.A deep understanding of the financial services and fintech landscape within the ANZ region.Strong commercial acumen with the ability to navigate multi-stakeholder environments.Experience in fraud, risk, or compliance solutions is highly advantageous.Exceptional communication, negotiation, and relationship-building skills.

As an Account Manager at Squiz, you will take ownership of retention, expansion, and strategic growth within your designated portfolio of existing Squiz customers. This pivotal role is centered on nurturing customer relationships and driving product adoption, renewal, and upsell/cross-sell opportunities by establishing trusted advisor relationships with key customer stakeholders.Key ResponsibilitiesCustomer Retention & GrowthManage a portfolio of existing customers utilizing Squiz DXP and Funnelback solutions.Enhance customer retention through effective renewals, upsells, cross-sells, and contract expansions.Identify and seize growth opportunities within existing accounts, including additional modules, new sites, and professional services.Develop and implement account plans that align with customer business outcomes.Monitor and track account health metrics such as NPS, product usage, and engagement.Relationship ManagementServe as the primary contact for assigned accounts post-sale.Foster trusted relationships with Marketing, IT, and Executive stakeholders.Conduct regular check-ins including quarterly business reviews, monthly calls, and strategic assessments.Effectively navigate complex stakeholder maps within large organizations.Advocate for customer needs internally and coordinate resources at Squiz.Adoption & Value DeliveryEnsure customers achieve desired outcomes and realize ROI from Squiz products.Drive product adoption through effective training, enablement, and success planning.Collaborate with Customer Care and Professional Services to address and resolve any blockers.Analyze usage data to proactively manage underutilization.Promote customer success stories both internally and externally.Commercial ResponsibilityTake ownership of revenue targets for your portfolio encompassing retention and expansion.Negotiate contract renewals and expansion agreements.Maintain accurate forecasts and ensure pipeline hygiene using HubSpot.Work collaboratively with Sales on complex expansions or multi-product opportunities.

About UpGuardAt UpGuard, we are revolutionizing cybersecurity by eliminating manual security hurdles with cutting-edge AI technology. Following our recent US$75M Series C funding, we are enhancing our infrastructure to handle a staggering 100 billion risk signals daily. This growth symbolizes not just expansion but a complete transformation in how organizations manage cyber risk.We have developed the Cyber Risk Posture Management (CRPM) platform that security teams truly appreciate. By merging security ratings, threat intelligence, and proactive AI, we enable organizations to stay ahead of an ever-changing attack surface.Our mission extends beyond merely creating another tool; we are shaping an entire category. We provide the autonomy to deliver world-class technology and the resources necessary to achieve global scale.At UpGuard, our rapidly growing customer base is a testament to our commitment to prioritizing customer satisfaction. Our Success team is dedicated to addressing the needs and challenges our customers encounter daily. We consistently innovate to discover new ways to ensure our customers flourish throughout their journey with UpGuard. We seek individuals passionate about helping others, solving problems, and building enduring relationships with new clients. Additionally, you will possess a business-oriented mindset to recognize opportunities for account expansion and enhance product adoption.Why Join Us?With the ongoing growth in the cybersecurity sector, we are expanding our team and seeking a Senior Account Manager to join our high-performing group. This role will focus on revenue retention and expansion within our key accounts. The ideal candidate should have a robust commercial background, preferably as an Account Executive or in SaaS renewals, with a solid understanding of the cybersecurity landscape, particularly in Third-Party Risk Management (TPRM).As a Senior Account Manager, you will report to the Manager of Account Management and play a crucial role in driving renewals while identifying opportunities for revenue growth within our existing client base. Collaboration with cross-functional teams will be essential to ensure our clients derive continuous value from our platform, with a focus on strategic account management and contract negotiations. Your ability to manage complex client relationships and comprehend their unique business needs will be pivotal in achieving our growth goals.

The Role / ImpactIn this crucial position, you will significantly influence Xero’s strategic objectives throughout Australia and New Zealand. You will provide expert legal counsel concerning daily operations and intricate partnership agreements. Your responsibilities will include navigating complex revenue-sharing frameworks and sophisticated payment initiatives, ensuring our offerings comply with regulations while enabling the business to capitalize on new opportunities arising from legislative modifications.As a principal advisor, you will harmonize a global perspective with a strong emphasis on local success, assisting in the realization of our Go-To-Market teams' annual goals. By merging technical legal requirements with commercial ambitions, you will facilitate enhanced relationships between Xero and major partners and financial institutions, all while upholding the utmost standards of consumer protection and competition law integrity.The Team / How They ConnectYou will be part of a dynamic and high-achieving legal team, reporting to the GM Legal - APAC, and collaborating closely with specialized teams in privacy, intellectual property, and product. Our team works cross-functionally, partnering directly with leaders in marketing, sales, and operations to achieve comprehensive legal outcomes that bolster Xero’s growth in the region.Initial Focus AreasEstablishing the legal framework for strategic regional partnerships and complex revenue-sharing arrangements with global tech giants.Adapting to regulatory changes to ensure product compliance while identifying new business prospects.Overseeing intricate payment negotiations and projects, particularly those involving large-scale banking integrations.Improving internal legal efficiencies through the integration of AI-driven automation tools and streamlined workflows.Work EnvironmentThis position is available to candidates located in Melbourne or Sydney. Xero promotes a flexible, hybrid working arrangement, valuing the benefits of in-person collaboration. You will have the chance to utilize our exceptional office spaces for

Join Our Team at NetwealthAt Netwealth, we are not just another financial institution; we are innovators shaping the future of wealth management in Australia. Our award-winning platform utilizes cutting-edge NextGen technology to empower both advisers and investors to achieve more. Recognized as one of Australia’s most innovative FinTech companies, we take pride in our rapid growth and our commitment to challenging the status quo.Since our inception in 1999, we have been dedicated to delivering smarter solutions for our clients while creating a significant impact in the industry. Our strength lies in our people—an enthusiastic team of curious, optimistic, and courageous individuals working together to enhance the financial wellbeing of Australians. We foster a culture of authenticity and agility, creating an environment where you can do your best work, develop your career, and contribute to something meaningful.If you are looking for a workplace where your ideas are valued, innovation is celebrated, and you can help create a brighter financial future, we invite you to join us at Netwealth.The OpportunityWe are seeking a skilled SMSF Accountant to become a vital member of our SMSF Accounting Team. In this role, you will be responsible for providing accurate, timely, and compliant reporting for the self-managed super funds we oversee. You will collaborate closely with advisers, trustees, and auditors to ensure that all accounting functions are executed smoothly.This position presents an exciting opportunity for individuals who enjoy technical SMSF accounting, take ownership of funds from start to finish, and thrive in a high-performing, collaborative environment.Your ResponsibilitiesDrafting annual financial statements, tax returns, and member statements for SMSFs.Processing and reviewing transactions such as contributions, rollovers, benefit payments, expenses, and investment trades.Conducting monthly transaction processing and maintaining up-to-date records for contributions, rollovers, benefit payments, expenses, and investment trades.Overseeing daily SMSF administration to ensure accounts are accurate and current.Preparing audit workpapers and collaborating with external auditors to address any audit inquiries.Coordinating with advisers, trustees, auditors, and the ATO to meet compliance and lodgement deadlines.Preparing BAS/IAS and PAYG summaries as required.Maintaining compliance documentation and checklists.

Join Cloudflare as a Senior Named Account Executive in Melbourne, where you will play a crucial role in driving sales and fostering relationships with key clients. As part of our dynamic team, you will leverage our cutting-edge technology to deliver exceptional value to our customers. Your expertise will help enhance our market presence and achieve ambitious growth targets.

Join Canva's cutting-edge AI team as a Senior Software Engineer specializing in Java. In this role, you will be instrumental in developing innovative software solutions that enhance our platform's capabilities. Working collaboratively with a talented team of engineers, you will contribute to exciting projects that leverage the power of AI to transform design processes. If you're passionate about technology and eager to make a significant impact, this opportunity is for you!

Join The Trade Desk as a Senior Account Manager, where you will play a pivotal role in driving client success and satisfaction. Your expertise will help elevate our clients' advertising strategies, ensuring they make the most of our cutting-edge technology.As a key member of our team, you will manage and grow client accounts, build strong relationships, and develop in-depth knowledge of our product offerings. Your ability to analyze data and provide actionable insights will be essential in achieving your clients' objectives.

Take charge of relationships. Drive strategic initiatives. Transform IT into a competitive advantage.First Focus stands as Australia's premier mid-market Managed Service Provider (MSP), a title we wear with pride, endorsed by Cloudtango for eight consecutive years as the top MSP in Australia. With a dedicated team of over 330 professionals across Australia, New Zealand, and the Philippines, we continue our trajectory of growth after more than 15 years in the industry.Our culture is centered around being informed, aligned, and supportive, with a strong emphasis on recognizing and rewarding performance. We seek intelligent individuals who are eager to take on real responsibilities, devoid of office politics or distractions—just talented people engaged in impactful work.The RoleThis is not a passive role; as a Technical Account Manager, you will serve as the trusted advisor for a diverse portfolio of small to mid-market clients. You will adeptly navigate between technical intricacies and business strategies, simplifying complex concepts to assist clients in making informed IT decisions.Your skills will include technical proficiency, commercial acumen, and the ability to engage effectively with stakeholders at all levels. You will converse about infrastructure, cloud solutions, and security with engineers, while also articulating risk assessments, ROI, and strategic priorities with clients ranging from IT managers to C-suite executives.You will:Serve as the primary technical and strategic advisor for your assigned client portfolioFacilitate meaningful QBRs, roadmap planning sessions, and business reviewsConvert technical insights into actionable business strategiesIdentify opportunities for enhancing security, improving infrastructure, and optimizing investmentsGuide clients from reactive IT practices to proactive management through CORE, our service that secures their environments, integrates AI and automation, ensures compliance, and delivers measurable ROICollaborate closely with engineering and service teams to fulfill commitmentsEstablish long-term, trust-based relationships where clients feel genuinely supportedWhy You’ll Love It HereGenuine ownership of your client accountsAutonomy in decision-making, supported by seasoned leadershipAccess to knowledgeable engineers who are always available to assistA culture that prioritizes customer delight over mere satisfactionFlexible hybrid working arrangements that honor work-life balanceWhat We’re SeekingProven experience as a Technical Account Manager, IT Consultant, or in a similar role within an MSP or complex multi-client setupRobust technical expertise in infrastructure, cloud technologies, security, and modern workplace solutionsEffective communicator adept at engaging senior stakeholders and C-suite executivesStrong commercial insight, comfortable discussing budgets, value propositions, and long-term strategiesComposed, solution-oriented approach in complex scenarios

About Banyan Software and .id (Informed Decisions) Banyan Software acquires and supports software businesses serving specialized industries. Since 2016, Banyan has grown to over 100 portfolio companies across North America, the UK, EU, and APAC. Headquartered in Atlanta, the company is recognized as a Great Place to Work, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. The Banyan Software Foundation, backed by $100 million in Banyan stock, invests in technology for a greener and more equitable world. .id (Informed Decisions), part of the Banyan portfolio, is Australia’s leading provider of demographic data, economic analysis, and community insights for local government. Hundreds of councils rely on .id to support evidence-based planning, services, and investment decisions. As .id expands across local, state, and federal government, new opportunities are emerging to deepen relationships and reach additional agencies. Role Overview: Sales and Account Manager – Western Australia & South Australia This Melbourne-based role focuses on driving commercial results with a portfolio of local government clients in Western Australia and South Australia. The position sits within the Government team and carries a quota. There is potential to expand into state government and relevant federal agencies as the business grows. Key Responsibilities Act as the primary commercial contact for assigned clients, building trusted relationships with senior decision-makers. Drive product adoption and identify opportunities for growth within accounts. Ensure contract renewals and expansions. Balance proactive new business development with consultative account management. Collaborate with Customer Success, Product, Marketing, and Consulting teams to deliver measurable value to clients. Who This Role Suits The position calls for a hands-on approach and strong relationship skills. Experience working with government clients, especially in local government, will help in building trust and delivering results.

Role overview Sumo Logic is seeking a Senior Account Executive based in Melbourne, Victoria. This position centers on expanding sales and building long-term client partnerships. The Senior Account Executive will play a key role in increasing the customer base while ensuring clients receive attentive, high-quality service. What you will do Lead sales activities with the goal of meeting or surpassing set targets Develop and sustain strong relationships with clients Spot opportunities to strengthen Sumo Logic’s presence in the Melbourne market Collaborate with customers to understand their requirements and deliver solutions that fit Requirements Strategic mindset in sales and account management Interest in technology and motivation to keep up with industry developments Proven experience managing and growing customer accounts This role is located in Melbourne, Australia.

Join RecordPoint as a Senior Platform Engineer and play a pivotal role in transforming the way organizations manage their data. Our innovative platform simplifies complex data challenges, enabling businesses to thrive in a digital-first world.As a Senior Platform Engineer, you will design and implement scalable solutions while collaborating with a team of talented engineers. Your expertise will contribute to enhancing our platform's performance and reliability, ensuring our clients receive top-notch service.

What’s in it for you?Join a dynamic, high-growth international organization and take charge of accounting in some of the most intricate regulated gaming markets around the globe. This role transcends mere transactions; it involves strategic oversight and governance on a large scale. Step into a leadership role where you will evolve from operational execution to high-level financial strategy, managing extensive responsibilities and influencing global decisions.Your mission:Shape the financial infrastructure for our expanding global entities. You will construct top-tier reporting frameworks and guarantee audit-ready financial integrity across multiple jurisdictions. Beyond standard compliance, oversee the governance and controls that bolster our regulatory standing and capital allocation, ensuring our financial engine is robust enough to fuel rapid international growth.Who you are:A top-tier finance professional with the technical expertise and governance mindset needed to navigate global complexities. You have a proven history in international markets and multi-jurisdictional reporting, equipped with the “global lens” essential for managing financial intricacies at scale. As a collaborative communicator, you thrive in an office-based culture, relishing the direct engagement that an in-person setting fosters. Your experience includes audit or industry roles with multinational corporations.About easygo:easygo is an Australian leader behind some of the most recognized brands in the iGaming industry, including Stake, KICK, and Twist Gaming. Stake is the world’s leading online casino, offering an unparalleled online casino and sportsbook experience. Elevate your online entertainment with KICK, a vibrant live streaming platform that connects millions of gamers and content creators globally. Complementing this is Twist Gaming, an innovative game design studio that pushes creative boundaries by creating captivating games. Headquartered in the beautiful city of Melbourne, our growth has been extraordinary. From modest origins to a thriving workforce of over 600, we have expanded not only in size but in ambition. Whether your expertise lies in Tech, Marketing, Operations, Mathematics, or Design, there is a place for you here. Click play on your career today!

Join Engineering@Easygo At Easygo, we are pioneers in delivering exceptional entertainment experiences. Our engineering division is dedicated to fostering a culture of continuous learning and innovation, constantly breaking new ground in large-scale software design and development. We prioritize growth, nurture talent, and uphold the highest standards of engineering excellence, setting the benchmark for mastery in the field. Why Become a Part of Our Team? Are you a driven and enthusiastic software engineer ready to engage in an innovative atmosphere that promotes professional development and continuous learning? We are looking for skilled individuals eager to tackle complex challenges, create scalable solutions, and collaborate with some of the industry's top engineers in entertainment. Engage in Complex Projects, Develop Creative Solutions: Immerse yourself in challenging projects that stretch your capabilities. Address intricate technical challenges and devise scalable solutions. Fast-Track Your Growth: Benefit from mentorship, training, and hands-on experiences that will elevate your skills. Gain insights from industry experts and specialize in software scalability. Collaborate with Industry Leaders: Work alongside outstanding engineers, sharing ideas and fostering innovation through teamwork. Supportive Culture with Career Development: We are committed to your career advancement. Our culture emphasizes personalized learning programs and mentorship opportunities. Embrace Challenges, Celebrate Achievements: Take on challenges, learn from setbacks, and celebrate success collectively. Shape the Future of Entertainment: Your contributions will play a key role in transforming the entertainment landscape. If you are excited about growth, innovation, and collaborating with the best, we would be thrilled to welcome you to our team!

Join KPMG Australia as a Senior Consultant in our Governance, Risk & Controls division located in Melbourne. In this role, you will leverage your expertise to provide insightful solutions that help our clients effectively manage risk, comply with regulations, and enhance their governance frameworks. You will work alongside a team of dedicated professionals, contributing to projects that make a real impact on organizations' operations and strategic goals.