Associate Solution Engineer at Appian | Mexico City

At Appian, our core values of Intensity and Excellence shape our identity. We uphold high standards in all our endeavors, ensuring that our work is conducted with diligence and quality. We face every challenge with determination and commitment, holding ourselves accountable to deliver outstanding results. By joining Appian, you become part of a dedicated tea…

Appian seeks an Associate Technical Consultant based in Mexico City. The position centers on delivering software solutions and guiding clients through each stage of implementation. Key responsibilities Collaborate with cross-functional teams to move client projects forward Communicate directly with clients to gather and clarify requirements Assist in deploying Appian technology as part of project delivery Location This role is based in Mexico City, Mexico.

About Us Office Hours is an innovative online platform empowering individuals to monetize their knowledge by offering consultation services. Users can establish knowledge profiles to accept hourly consultation requests or participate in surveys, tailored to their professional expertise. Businesses and organizations in search of unique insights can navigate the Office Hours marketplace to swiftly connect with and learn from thousands of expert advisors on demand. Our Beliefs We hold that human knowledge is the most valuable asset in the world. Despite our interconnectedness, a vast majority of this knowledge remains untapped and inaccessible. Office Hours aims to unlock the value of collective knowledge by crafting tools that facilitate the knowledge-sharing economy. Our headquarters is located in San Francisco, supported by prominent marketplace and business leaders such as Saar Gur, Marco Zappacosta, Lenny Rachitsky, Jackson Gates, and Aaron Levie. Our clientele includes rapidly growing digital health firms, software startups, venture capitalists, and leading consulting companies. Summary As a Client Solutions Associate, you will serve as a crucial member of our Client Solutions team, responsible for connecting clients with the appropriate subject matter experts who will provide valuable insights through qualitative interviews. This dynamic role demands a hardworking, adaptable individual with exceptional client-facing communication skills. You will collaborate closely with our product and engineering teams to integrate client feedback into product enhancements. We seek candidates who are enthusiastic about navigating the challenges and triumphs of business growth and cultivating a loyal user community. Responsibilities As a Client Solutions Associate, your responsibilities will include: Client-Expert Connections: Identifying and matching experts to clients for interview-based research needs, maintaining continuous communication with both clients and experts to monitor connection progress and ensure optimal outcomes and satisfaction. Process Improvement: Contributing to the creation and enhancement of operational processes to drive our performance forward. Collaboration: Working alongside product and engineering teams to translate client insights into product development and enhancements.

ALTEN México is seeking a Senior Ariba Consultant (Certified) to join our dynamic team immediately for an exciting project. The ideal candidate will possess robust experience in implementing Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network. This role requires strong technical skills for configuration and functional validation, as well as the ability to collaborate effectively within multidisciplinary teams in fast-paced environments.Main ResponsibilitiesDevelop functional designs, workbooks, and technical documentation.Configure and validate features of Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network.Conduct testing and provide support during production releases.Document processes and ensure quality assurance in functional deliverables.Collaborate with internal IT and business teams to ensure proper implementation of solutions.

Join ALTEN Mexico as a Junior Java Developer and become an integral part of our team dedicated to engineering and technology solutions. You will engage in innovative projects across diverse industries, including Automotive, Energy, Aeronautics, Banking, Telecommunications, and more.In this role, you will be accountable for the development, integration, and modernization of software tools essential for validation and automation processes.The position necessitates a strong technical grasp of Java, backend architectures, integration with DLLs (JNI/JNA), validation flow automation, communication between heterogeneous tools, and connection with NI or dSPACE platforms. Additionally, you will ensure delivery quality by adhering to best development practices, testing, documentation, and traceability via GitHub and Rally.

Join Appian as a Technical Support Engineer and be a vital part of our dynamic team. In this role, you will leverage your technical expertise to assist customers in troubleshooting and resolving software-related issues. You will provide exceptional support, ensuring customer satisfaction and promoting the continued success of our solutions.

Join ALTEN Mexico, a leading engineering firm dedicated to providing innovative solutions for engineering, technology, and product development across diverse industries.As an Aftersales Warranty Specialist, you will be instrumental in the Aftersales Premium Car department. Your primary responsibility will be to conduct technical and analytical evaluations of automotive warranty cases, positioning you as a subject-matter expert in aftersales, engineering, quality, and service operations.This senior-level position demands a high degree of technical expertise, sound judgment, and outstanding communication skills. You will serve as a technical authority and a trusted decision-maker, ensuring warranty decisions are consistent, fair, and well-documented, thereby safeguarding the company’s financial interests and brand reputation.Key ResponsibilitiesThoroughly evaluate automotive warranty claims by analyzing technical reports, failure analyses, and field data.Determine warranty applicability based on company policies, contractual terms, and legal or regulatory requirements.Analyze detailed technical documentation regarding vehicle or component failures.Assess root cause analyses, test results, and usage conditions to establish warranty coverage.Work closely with engineering and quality teams to understand failure mechanisms and design intent.Accurately interpret warranty terms, exclusions, and limitations.Monitor warranty trends, claim rates, and cost drivers.Identify abnormal patterns, emerging quality risks, or supplier-related issues.Maintain and update warranty procedures, guidelines, and decision frameworks.Effectively communicate complex technical or legal topics to both technical and non-technical audiences.

This position is specifically for candidates located in or around Mexico City, Mexico. Applications from other regions will not be entertained.This role necessitates up to 50% travel within the LATAM region.We are seeking a skilled pre-sales professional with a proven history of enabling large enterprises to harness data effectively. Collaborating closely with the Enterprise Account Executive (AE), the Solutions Architect will formulate and steer the technical strategy for our key accounts, driving the adoption of our products and promoting deeper integration of Machine Learning (ML) and Artificial Intelligence (AI) solutions. Your expertise in value-based selling, technical account management, and technical leadership will be essential in maximizing success across these accounts. You will work alongside a team that includes hands-on resources tasked with developing proofs of concept and showcasing Databricks' offerings. A strong technical understanding of ML and AI applications across various critical use cases is essential.Your Impact:Serve as the principal technical liaison for Databricks among various clients.Guide your clients through a transformative journey, assisting them in evaluating and integrating Databricks into their operational strategies.Execute the technical strategy within the account, with a profound comprehension of the overarching strategy.Foster a network of technical champions within the organization.Align technical strategies with Databricks solutions.Provide structured mentorship to fellow team members.Earn the respect of peers through your experience, insights, and contributions.

Doctoralia connects patients and healthcare specialists across Mexico through its digital platform. The company’s SaaS tools aim to make clinical practice more efficient and patient-focused for medical professionals and their teams. Role overview The Operations Support Specialist coordinates and improves daily operations at Doctoralia’s Mexico City office. This position works with both internal teams and external clients, handling a mix of administrative tasks, incident resolution, and process improvement initiatives. What you will do Assist internal teams with daily operations, ensuring workflows remain efficient and incidents are resolved quickly. Update and maintain databases, reports, and documentation, keeping all information accurate and confidential. Identify areas where operational procedures can be improved and suggest practical solutions to increase efficiency. Coordinate with suppliers and various internal departments to meet deadlines and maintain service quality. Track key operational metrics and share insights to support business decisions. Requirements 1 to 2 years of experience in operations, administration, or support roles, including administrative work and incident management. Comfort working in startup, marketing, or advertising environments. Familiarity with Jira, Salesforce, CRMs, or similar operational management platforms. Strong organizational skills, a proactive mindset, and effective problem-solving abilities.

Join inetum2 as a Data Engineer in Mexico City, where you will have the opportunity to work on cutting-edge data solutions. In this role, you will be responsible for designing, developing, and maintaining data pipelines and architecture that support our analytics and business intelligence initiatives.

About TruelogicTruelogic is a premier provider of nearshore staff augmentation services, proudly headquartered in New York. For over 20 years, we have been delivering exceptional technology solutions to a diverse range of companies, from groundbreaking startups to established industry leaders, assisting them in achieving their digital transformation objectives.Our team comprises 600+ highly skilled tech professionals based in Latin America, driving digital innovation by collaborating with U.S. businesses on their most significant projects. Whether partnering with Fortune 500 corporations or agile startups, we are committed to delivering impactful results.By applying for this position, you are taking the first step towards joining a vibrant team that values your expertise and aspirations. We strive to align your skills with opportunities that promote exceptional career growth while contributing to transformative projects that shape the future.Our ClientOur client is a technology-driven global digital group, uniquely combining extensive engineering expertise with elite creative capabilities at scale. With a balanced blend of technologists and creatives, the organization collaborates with leading brands to tackle complex challenges influenced by shifting consumer behavior, emerging technologies, and AI. Supported by a robust global presence, the group provides comprehensive solutions throughout the entire consumer journey, addressing some of the most pressing issues in modern digital transformation. Their portfolio features multiple specialized agencies, working with some of the most recognized enterprises across sectors such as finance, technology, media, sports, healthcare, and retail.Job SummaryWe are in search of an experienced and hands-on Staff Solutions Architect to enhance our team. This position is perfect for a technical leader who excels in designing robust, scalable, and compliant solutions while being actively engaged in hands-on development. You will be tasked with architecting, developing, and implementing full-stack applications with a strong emphasis on SOX compliance, modern frameworks, and AI-enhanced workflows, owning solutions from inception to production.

Doctoralia is a SaaS platform in Mexico’s medical sector, connecting patients with healthcare professionals. The company emphasizes digital solutions that put patients at the center of care. Role overview The Sales Trainer in Mexico City focuses on building and delivering training for both new hires and current sales team members. This role helps the sales team grow skills, understand company processes, and improve overall performance. Supporting internal talent development is a core part of this position. Main responsibilities Design and lead training programs for new and existing sales staff. Create materials such as presentations, manuals, guides, and digital resources. Work with team leads and managers to identify areas for training. Evaluate training effectiveness through feedback and assessments. Monitor participant progress and offer coaching as needed. Maintain accurate training records and reports. Update content when company policies, tools, or processes change. Facilitate workshops, group sessions, and individual training sessions. Professional profile Bachelor’s degree in Human Resources, Administration, Psychology, Education, or a related field is preferred. Experience as a Trainer, Instructor, or Training Specialist in sales. Strong communication and presentation skills. Ability to motivate and develop team members. Familiarity with training and learning techniques.

About PayJoyPayJoy is a pioneering credit provider committed to empowering underserved customers in emerging markets. Our innovative secured credit technology serves as a gateway for new clients to access the credit system. Through PayJoy's point-of-sale financing and credit cards, our customers can enhance their quality of life and unlock opportunities as micro-entrepreneurs while having a safety net during challenging times. Employing advanced machine learning, data science, and anti-fraud AI, we have successfully served over 18 million customers by 2025, maintaining strong profitability for sustainable growth.Role OverviewAs a Senior Software Engineer, you will play a vital role in developing the technology behind our unique cell phone-locking system, implementing data-driven risk models to enhance our financial products, and creating internal tools and partner API integrations. Your responsibilities will also include ensuring the software's quality and functionality by writing clean, efficient code to guarantee system consistency and deliver an exceptional user experience.

Join ALTEN México, a leading provider of specialized engineering and technology solutions for the automotive industry, as a Logistics Intern. This role is perfect for students eager to kickstart their professional journey in logistics, supply chain, or industrial engineering, and gain hands-on experience in a fast-paced environment.Your responsibilities will include:Assisting in the coordination of inbound and outbound logistics activities.Monitoring and updating inventory levels.Collaborating with suppliers, transporters, and internal teams to ensure timely deliveries.Supporting the creation of Excel reports and Power BI dashboards.Identifying process improvement opportunities within the department.Documenting procedures and providing general support to the team.

At Darwin AI, we believe that individuals should focus on what only humans can do—empathy, creativity, and strategy. Everything else, the repetitive and tedious tasks, can be handled by AI. Discover more about us here.As an Operations Associate, you will work closely with the Head of Operations to ensure our processes are as intelligent as our technology. We are looking for a proactive individual with an ownership mentality who isn’t afraid to get their hands dirty and is eager to learn how to scale an AI startup from the inside.What Will You Do?1. Process Optimization: Identify flaws in current workflows and design and implement enhancements in Onboarding, Customer Success, and Support.2. Strategic Intervention: Directly engage with accounts needing assistance, proposing and executing solutions to enhance customer experience.3. Data-Driven Analysis: Utilize Excel/Sheets to analyze operational metrics and uncover improvement opportunities.4. Customer Voice: Gather critical user feedback to assist the product team in prioritizing the roadmap.5. Documentation: Create the "bible" of our processes to enable orderly team growth.

Join Lalamove as an Inbound Sales Associate, where you will play a pivotal role in driving our sales initiatives. In this dynamic position, you will engage with potential customers, understand their needs, and guide them to the best solutions we offer. Your ability to build relationships and communicate effectively will be essential in converting inquiries into loyal customers.

Join our dynamic Pre-Sales organization at MongoDB, where we are on the lookout for enthusiastic technologists who are eager to contribute to our growth by aligning our advanced data platform with the unique needs of our clients.The Pre-Sales Solutions Architect role within our Scaled Growth team is pivotal in guiding customers to design and implement robust, scalable systems using our cutting-edge data solutions. Our team comprises experienced technical sales experts, software architects, entrepreneurs, and developers who are dedicated to ensuring customer success through effective software design, deployment, and operations. Collaborating closely with sales executives and the Field Solutions Architecture team, you will help clients address business challenges by leveraging our solutions, playing a crucial role in securing deals and propelling our business forward. You'll become a trusted advisor to a diverse array of enterprise organizations across the Americas.This position offers the flexibility to work remotely from either São Paulo or Mexico City.

About Doctoralia Doctoralia’s mission is to humanize healthcare through technology. As a leading SaaS platform in Mexico’s medical sector, Doctoralia connects millions of patients with specialists and helps transform clinical practice into a more efficient, patient-focused digital experience. Role Overview The Customer Success Inbound Agent serves as a strategic partner to healthcare professionals, supporting their success and business growth. This role is the first point of contact for new clients, guiding them through adopting Doctoralia’s digital solutions and ensuring a positive experience from the start. The focus is on building strong, lasting relationships and helping doctors get the most value from the platform. What You Will Do Handle incoming requests from new clients, offering tailored guidance to understand their goals and needs. Lead the onboarding process so users can make the most of the platform’s features from day one. Serve as the main contact for clients: answer questions, provide support, and anticipate needs with empathy and speed. Track how clients use the platform by monitoring key metrics and use data to spot areas for improvement or where intervention is needed. Work closely with sales and product teams to share feedback on client experiences and help improve processes and services. Location This position is based in Mexico City.

About UsDoctoralia is on a mission to humanize the healthcare experience through technology. As the leading platform in the Mexican market and a global benchmark for SaaS solutions in the medical sector, we connect millions of patients with specialists, transforming clinical practice into a digital, efficient, and patient-centered experience.We are currently seeking a passionate and results-oriented B2B Sales Leader with a strategic vision to drive company growth by acquiring new clients and strengthening business relationships in the healthcare sector.Role OverviewAs the B2B Sales Leader, you will lead and motivate a sales team focused on clinics, designing strategies for acquiring new clients and developing robust business relationships within the healthcare sector. You will play a crucial role in expanding our market presence, guiding sales objective fulfillment, and driving initiatives that create value for both clients and the company.

Doctoralia connects patients with medical specialists across Mexico through healthcare technology. The company’s SaaS solutions help clinics and professionals deliver more efficient, patient-focused care. Role overview The Field Sales Executive serves as Doctoralia’s representative to doctors, clinics, and hospitals throughout Mexico City. Most days involve visiting healthcare providers in person, introducing Doctoralia’s technology, and building lasting relationships in the medical community. The role focuses on expanding the client base and deepening connections with existing partners. What you will do Develop and sustain strong relationships with healthcare professionals and organizations Seek out new business opportunities and lead efforts to acquire new clients Present Doctoralia’s digital solutions to medical providers, showing how these tools can improve clinical practice Provide attentive, tailored service to ensure a positive experience for every client Location This position is based in Mexico City and requires frequent onsite visits to clients.