CBO Back Office Specialist at Coface | Mexico City

Coface is seeking a CBO Back Office Specialist based in Mexico City. This entry-level position plays a key part in supporting the operations team by handling important back office tasks that help maintain daily business processes. Role overview This role focuses on providing operational support within the financial services sector. Typical responsibilities i…

Join our dynamic team at Coface as an Accounts Payable Team Leader in Mexico City. In this leadership role, you will oversee the accounts payable processes, ensuring accuracy and compliance while fostering a high-performance culture within the team. Your expertise will drive operational efficiency and contribute to our financial integrity.

JOIN OUR TEAM AS A SENIOR RISK UNDERWRITERLocation: Mexico City, CDMX - Full-timeABOUT COFACEAt Coface, we facilitate international trade every day. With a diverse team of over 5,200 professionals from 80+ nationalities across 58 countries, we are dedicated to helping businesses navigate uncertainty and make informed decisions in a complex global economy.With nearly 80 years of global expertise, we provide a comprehensive suite of services including Trade Credit Insurance, Business Information, Debt Collection, Single Risk Insurance, Surety Bonds, and Factoring. Our approach is driven by a robust data foundation, innovative technology, and a deep understanding of the global market.By joining Coface, you will be part of a collaborative and inclusive culture where your insights and contributions are valued. We encourage a learning environment that allows you to take on responsibilities and witness the outcomes of your efforts.Shape the future of trade with us. Become a part of our Happeners!YOUR ROLEAs a Senior Risk Underwriter within our Mexico team, you will:Conduct financial analyses of counterparties utilizing information from our infoline, alongside your sectoral and macroeconomic expertise.Authorize credit limits based on your individual delegation, adhering to policy guidelines.Proactively monitor the portfolio to minimize potential losses.Communicate credit decisions and their rationale to policyholders.Develop statistics on client portfolios and perform sectoral analyses.Assist in testing and refining risk underwriting tools.Ensure compliance with Coface’s internal policies and external regulatory requirements.Support the Commercial Team in retaining existing clients while fostering new business relationships.In this role, you will cultivate relationships with credit managers and brokers, collaborating with colleagues from Commercial, Information, Organization, and Claims departments to meet both regional and group objectives.

Join ALTEN Mexico, a leading engineering firm dedicated to providing innovative solutions for engineering, technology, and product development across diverse industries.As an Aftersales Warranty Specialist, you will be instrumental in the Aftersales Premium Car department. Your primary responsibility will be to conduct technical and analytical evaluations of automotive warranty cases, positioning you as a subject-matter expert in aftersales, engineering, quality, and service operations.This senior-level position demands a high degree of technical expertise, sound judgment, and outstanding communication skills. You will serve as a technical authority and a trusted decision-maker, ensuring warranty decisions are consistent, fair, and well-documented, thereby safeguarding the company’s financial interests and brand reputation.Key ResponsibilitiesThoroughly evaluate automotive warranty claims by analyzing technical reports, failure analyses, and field data.Determine warranty applicability based on company policies, contractual terms, and legal or regulatory requirements.Analyze detailed technical documentation regarding vehicle or component failures.Assess root cause analyses, test results, and usage conditions to establish warranty coverage.Work closely with engineering and quality teams to understand failure mechanisms and design intent.Accurately interpret warranty terms, exclusions, and limitations.Monitor warranty trends, claim rates, and cost drivers.Identify abnormal patterns, emerging quality risks, or supplier-related issues.Maintain and update warranty procedures, guidelines, and decision frameworks.Effectively communicate complex technical or legal topics to both technical and non-technical audiences.

Doctoralia connects patients and healthcare specialists across Mexico through its digital platform. The company’s SaaS tools aim to make clinical practice more efficient and patient-focused for medical professionals and their teams. Role overview The Operations Support Specialist coordinates and improves daily operations at Doctoralia’s Mexico City office. This position works with both internal teams and external clients, handling a mix of administrative tasks, incident resolution, and process improvement initiatives. What you will do Assist internal teams with daily operations, ensuring workflows remain efficient and incidents are resolved quickly. Update and maintain databases, reports, and documentation, keeping all information accurate and confidential. Identify areas where operational procedures can be improved and suggest practical solutions to increase efficiency. Coordinate with suppliers and various internal departments to meet deadlines and maintain service quality. Track key operational metrics and share insights to support business decisions. Requirements 1 to 2 years of experience in operations, administration, or support roles, including administrative work and incident management. Comfort working in startup, marketing, or advertising environments. Familiarity with Jira, Salesforce, CRMs, or similar operational management platforms. Strong organizational skills, a proactive mindset, and effective problem-solving abilities.

Join our dynamic finance team as an Accounts Payable Specialist at Coface! In this pivotal role, you will ensure accurate and timely processing of invoices, maintain vendor relationships, and assist in financial reporting. Your attention to detail and organizational skills will be key to managing our accounts payable function effectively. If you have a passion for numbers and a keen eye for discrepancies, we want to hear from you!

Join Kavak, a leading online platform for buying and selling used cars in Latin America, as a Senior Back End Engineer. In this role, you will be instrumental in developing robust back-end systems that enhance user experience and streamline operations. You will work with cutting-edge technologies and collaborate with a talented team to innovate and optimize our services.

About the Role: We are seeking a proactive and dedicated Office Supervisor/HR Coordinator to oversee daily office operations while supporting essential HR functions. This position is vital for fostering an organized, efficient, and engaging workplace environment. The ideal candidate will possess robust office management experience and a strong desire to enhance their HR skills.Key Responsibilities:Office & Workplace OperationsMonitor employee attendance and ensure compliance with workplace policies, professionally addressing any issues that arise.Manage office logistics, including supplies, equipment, and vendor relationships, to maintain a fully functional workspace.Oversee office security, maintenance requests, and facility-related requirements.Coordinate employee benefits, team-building events, and engagement activities.Prepare workstations and necessary equipment for new hires, facilitating a smooth onboarding experience.Act as the primary contact for office-related inquiries, fostering a positive and productive office culture.HR Support & Recruitment CoordinationAssist with recruitment processes by scheduling interviews, managing candidate pipelines, and facilitating communication.Conduct phone interviews and initial screenings for junior and LATAM-based roles.Maintain recruitment records and generate reports on hiring activities.Collaborate with external recruitment agencies as necessary.Onboarding & HR AdministrationManage the onboarding process for new hires, ensuring all system access and documentation are in order.Supervise offboarding procedures, including the removal of system access and recovery of company assets.Maintain accurate employee records in the HRIS, updating job details, department changes, and other key information.Assist in generating HR reports, processing HR-related invoices, and coordinating company-wide events such as town halls.

Join ALTEN Mexico as a Junior Java Developer and become an integral part of our team dedicated to engineering and technology solutions. You will engage in innovative projects across diverse industries, including Automotive, Energy, Aeronautics, Banking, Telecommunications, and more.In this role, you will be accountable for the development, integration, and modernization of software tools essential for validation and automation processes.The position necessitates a strong technical grasp of Java, backend architectures, integration with DLLs (JNI/JNA), validation flow automation, communication between heterogeneous tools, and connection with NI or dSPACE platforms. Additionally, you will ensure delivery quality by adhering to best development practices, testing, documentation, and traceability via GitHub and Rally.

The Front Office Manager plays a pivotal role in overseeing the daily functions of the Front Office Department. This position is crucial for ensuring that both guest and employee satisfaction consistently surpass expectations, all while delivering profitable outcomes for owners and investors. The Front Office Manager will ensure that the front desk and communications align with hotel standards to maximize guest satisfaction and serve as the primary contact for guests as well as other hotel departments.Duties & Functions:Directly oversees the daily front office operations, ensuring adherence to established hotel policies and procedures for a safe environment and high-quality service, aiming for maximum guest satisfaction and financial success.Responds professionally and courteously to incoming, departing, and in-house guests, providing timely and accurate information and services.Handles inquiries and manages reservations from agents, both in person and via telephone, with a courteous demeanor.Stays informed about all in-house and area activities to provide timely and knowledgeable responses to guest questions and concerns.Manages cash transactions at the front desk and maintains complete accountability for the personal bank in accordance with hotel banking policies.Possesses comprehensive knowledge of the hotel's emergency procedures.Reviews issues arising from the previous day’s night audit and daily operations, addressing them with the team or individual members as necessary.Monitors room inventory to ensure optimal balance and encourages team members to achieve sell-out goals, providing training on this strategy.Ensures compliance with brand standards, operating procedures, and policies.Communicates effectively with other departments to guarantee guest and associate satisfaction.Participates in Fire Safety and Loss Prevention programs.Conducts hiring, training, coaching, and counseling for the front office team.Tracks and reviews guest feedback to identify improvement areas, sharing insights with the team to enhance guest satisfaction, relations, and loyalty scores, responding directly to guests as required.Monitors availability and occupancy daily, maintaining constant communication with the revenue manager to resolve any challenges.Performs any other reasonable duties as assigned by the supervisor or manager.Recognizes that working in the hospitality industry may require providing lateral service and may involve team members performing various related tasks as needed to deliver exceptional service.

ALTEN México is seeking a Senior Ariba Consultant (Certified) to join our dynamic team immediately for an exciting project. The ideal candidate will possess robust experience in implementing Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network. This role requires strong technical skills for configuration and functional validation, as well as the ability to collaborate effectively within multidisciplinary teams in fast-paced environments.Main ResponsibilitiesDevelop functional designs, workbooks, and technical documentation.Configure and validate features of Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network.Conduct testing and provide support during production releases.Document processes and ensure quality assurance in functional deliverables.Collaborate with internal IT and business teams to ensure proper implementation of solutions.

Doctoralia is a SaaS platform in Mexico’s medical sector, connecting patients with healthcare professionals. The company emphasizes digital solutions that put patients at the center of care. Role overview The Sales Trainer in Mexico City focuses on building and delivering training for both new hires and current sales team members. This role helps the sales team grow skills, understand company processes, and improve overall performance. Supporting internal talent development is a core part of this position. Main responsibilities Design and lead training programs for new and existing sales staff. Create materials such as presentations, manuals, guides, and digital resources. Work with team leads and managers to identify areas for training. Evaluate training effectiveness through feedback and assessments. Monitor participant progress and offer coaching as needed. Maintain accurate training records and reports. Update content when company policies, tools, or processes change. Facilitate workshops, group sessions, and individual training sessions. Professional profile Bachelor’s degree in Human Resources, Administration, Psychology, Education, or a related field is preferred. Experience as a Trainer, Instructor, or Training Specialist in sales. Strong communication and presentation skills. Ability to motivate and develop team members. Familiarity with training and learning techniques.

Greetings! We are Fever, the premier technology platform transforming the landscape of culture and live entertainment.Our mission? To make culture and entertainment accessible to everyone. By leveraging our advanced technology and data-driven strategies, we are changing how individuals connect with live entertainment. Each month, over 300 million people across more than 55 countries (and growing) are inspired by our platform to uncover unforgettable experiences, while we empower event creators with our insights and technology to innovate, grow, and attract new audiences.Our achievements? We have partnered with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, presented internationally acclaimed experiences, and received backing from prominent global investors! Quite impressive, right? To fulfill our mission, we are seeking passionate individuals with a proactive mindset, eager to help shape the future of entertainment!Are you ready to be part of this exciting journey?Now, let’s delve into this role and your contributions towards achieving Fever’s mission.ROLE OVERVIEW: We are in search of a motivated individual to join our Sales Operations team. Your responsibilities will include:Oversight of our internal Back Office system.Creation and management of all plans that are added to our platform.Weekly monitoring of database queries to ensure optimal performance of our plans.Collaboration with various teams to implement necessary changes in marketplace configuration.

Role Overview Inetum2 is hiring a Batch Scheduling Specialist in Mexico City. This position focuses on managing and optimizing batch scheduling processes to support efficient operations. The role centers on executing batch schedules with attention to accuracy and timeliness, making sure they align with business needs. Main Responsibilities Manage and execute batch schedules across the organization Analyze scheduling data to spot trends and identify areas for improvement Work with cross-functional teams to coordinate scheduling activities Implement process improvements that support operational performance Who Succeeds in This Role Proactive problem solvers who look for ways to improve processes Individuals comfortable working with teams from different departments Those who enjoy using analytical skills to drive efficiency People who adapt well in changing or high-activity settings This role is based in Mexico City with Inetum2.

About the RoleThe Intelligence Specialist will join our data analysis team, utilizing various sources and tools to extract information. Your mission will be to transform data into actionable insights and identify new opportunities for our clients.Key ResponsibilitiesExtract, process, analyze, and present data focused on strategic objectives for the team and clients.Create detailed reports, including daily, weekly, and monthly alerts and summaries.Continuously monitor social media and media outlets to identify and map topics of interest for our clients, pinpointing both opportunities and threats.Manage alerts and crises by monitoring and measuring impact.Innovate and develop new processes or tools to automate tasks and add value for teams and clients.Define listening and monitoring strategies for brands and internal teams, from query definition to implementation and reporting.Develop trend reports to detect opportunities.Implement new measurement and scoring methods, alongside developing and maintaining KPIs and indicators.Extract, transform, and visualize data for final clients.

About Doctoralia Doctoralia’s mission is to humanize healthcare through technology. As a leading SaaS platform in Mexico’s medical sector, Doctoralia connects millions of patients with specialists and helps transform clinical practice into a more efficient, patient-focused digital experience. Role Overview The Customer Success Inbound Agent serves as a strategic partner to healthcare professionals, supporting their success and business growth. This role is the first point of contact for new clients, guiding them through adopting Doctoralia’s digital solutions and ensuring a positive experience from the start. The focus is on building strong, lasting relationships and helping doctors get the most value from the platform. What You Will Do Handle incoming requests from new clients, offering tailored guidance to understand their goals and needs. Lead the onboarding process so users can make the most of the platform’s features from day one. Serve as the main contact for clients: answer questions, provide support, and anticipate needs with empathy and speed. Track how clients use the platform by monitoring key metrics and use data to spot areas for improvement or where intervention is needed. Work closely with sales and product teams to share feedback on client experiences and help improve processes and services. Location This position is based in Mexico City.

About Us Office Hours is an innovative online platform empowering individuals to monetize their knowledge by offering consultation services. Users can establish knowledge profiles to accept hourly consultation requests or participate in surveys, tailored to their professional expertise. Businesses and organizations in search of unique insights can navigate the Office Hours marketplace to swiftly connect with and learn from thousands of expert advisors on demand. Our Beliefs We hold that human knowledge is the most valuable asset in the world. Despite our interconnectedness, a vast majority of this knowledge remains untapped and inaccessible. Office Hours aims to unlock the value of collective knowledge by crafting tools that facilitate the knowledge-sharing economy. Our headquarters is located in San Francisco, supported by prominent marketplace and business leaders such as Saar Gur, Marco Zappacosta, Lenny Rachitsky, Jackson Gates, and Aaron Levie. Our clientele includes rapidly growing digital health firms, software startups, venture capitalists, and leading consulting companies. Summary As a Client Solutions Associate, you will serve as a crucial member of our Client Solutions team, responsible for connecting clients with the appropriate subject matter experts who will provide valuable insights through qualitative interviews. This dynamic role demands a hardworking, adaptable individual with exceptional client-facing communication skills. You will collaborate closely with our product and engineering teams to integrate client feedback into product enhancements. We seek candidates who are enthusiastic about navigating the challenges and triumphs of business growth and cultivating a loyal user community. Responsibilities As a Client Solutions Associate, your responsibilities will include: Client-Expert Connections: Identifying and matching experts to clients for interview-based research needs, maintaining continuous communication with both clients and experts to monitor connection progress and ensure optimal outcomes and satisfaction. Process Improvement: Contributing to the creation and enhancement of operational processes to drive our performance forward. Collaboration: Working alongside product and engineering teams to translate client insights into product development and enhancements.

About UsDoctoralia is on a mission to humanize the healthcare experience through technology. As the leading platform in the Mexican market and a global benchmark for SaaS solutions in the medical sector, we connect millions of patients with specialists, transforming clinical practice into a digital, efficient, and patient-centered experience.We are currently seeking a passionate and results-oriented B2B Sales Leader with a strategic vision to drive company growth by acquiring new clients and strengthening business relationships in the healthcare sector.Role OverviewAs the B2B Sales Leader, you will lead and motivate a sales team focused on clinics, designing strategies for acquiring new clients and developing robust business relationships within the healthcare sector. You will play a crucial role in expanding our market presence, guiding sales objective fulfillment, and driving initiatives that create value for both clients and the company.

Doctoralia connects patients with medical specialists across Mexico through healthcare technology. The company’s SaaS solutions help clinics and professionals deliver more efficient, patient-focused care. Role overview The Field Sales Executive serves as Doctoralia’s representative to doctors, clinics, and hospitals throughout Mexico City. Most days involve visiting healthcare providers in person, introducing Doctoralia’s technology, and building lasting relationships in the medical community. The role focuses on expanding the client base and deepening connections with existing partners. What you will do Develop and sustain strong relationships with healthcare professionals and organizations Seek out new business opportunities and lead efforts to acquire new clients Present Doctoralia’s digital solutions to medical providers, showing how these tools can improve clinical practice Provide attentive, tailored service to ensure a positive experience for every client Location This position is based in Mexico City and requires frequent onsite visits to clients.

Role overview The Batch Scheduling Specialist position at Avangrid centers on optimizing batch processes and ensuring stable system operations. Working from Mexico City, this role aims to streamline scheduling activities and contribute to efficient workflows across the organization. Main responsibilities Manage and enhance batch scheduling processes to support business needs Find ways to improve efficiency in daily operations Maintain smooth operations by implementing effective scheduling practices Location This role is located in Mexico City.