Senior Software Engineer at nelo | CDMX

Join Our Innovative Team at NeloNelo is a trailblazing consumer fintech and e-commerce platform based in Mexico, boasting over $500 million in annualized GMV and $70 million in annualized revenue. Our mission is to empower consumers across Latin America by providing a modern alternative to traditional credit cards.Having secured over $40 million in venture c…

About NeloNelo stands at the forefront of consumer fintech and e-commerce in Mexico, boasting over $500 million in annualized GMV and $70 million in annual revenue. Our vision is to empower consumers in Latin America by creating a modern alternative to traditional credit cards.Having secured over $40 million in venture capital from notable investors such as Homebrew, Two Sigma Ventures, and Susa Ventures, along with a $100 million asset credit facility from Victory Park Capital, Nelo is well-positioned for growth.Our compact yet highly skilled team comprises leaders from prestigious tech companies, including Uber, Amazon, Rappi, and DiDi. We emphasize speed, intellectual rigor, and operational efficiency, with offices in both Mexico City and New York City.Why This Role is UniqueUnlike many typical

About NeloNelo is a pioneering consumer fintech and e-commerce platform in Mexico, boasting over $500MM in annualized GMV and $70MM in annualized revenue. Our mission is to empower consumers throughout Latin America by offering a modern alternative to traditional credit cards.Having secured more than $40M in venture capital from esteemed investors such as Homebrew, Two Sigma Ventures, and Susa Ventures, Nelo has also acquired a $100M asset credit facility from Victory Park Capital.Our efficient team comprises seasoned leaders from top-tier technology firms like Uber, Amazon, Rappi, and DiDi. We take pride in our speed, intellectual rigor, and operational efficiency.Nelo operates from offices in Mexico City and New York City.Role OverviewWe are seeking a Customer Experience Specialist with the ability to operate autonomously, demonstrating sound judgment and analytical skills. This role is not designed for entry-level candidates; all agents are expected to approach tasks with a Tier 3 support mindset from the outset.As a member of our high-performing support team, you will be entrusted with resolving complex issues, analyzing user problems across various systems, and collaborating with product and engineering teams when necessary. Additionally, you will play a key role in enhancing our automation processes and support strategies by identifying insights and anomalies clearly.This position is ideal for individuals who thrive in uncertain environments, adapt quickly, and are excited about the prospect of building an exceptional, AI-augmented customer experience operation.Why This RoleAt Nelo, we have successfully automated over 60% of inbound tickets, and we are just beginning. This evolution in the role of the customer experience agent means we are searching for individuals who can think creatively like product analysts rather than simply following scripts.If you are someone who enjoys problem-solving but dislikes repetitive tasks, this is the right place for you. You will assist us in capturing what automation overlooks, fixing what fails, and continually redefining how challenges can be addressed.

About NeloNelo stands as a premier player in the consumer fintech and e-commerce sector in Mexico, boasting over $500 million in annualized GMV and exceeding $75 million in annual revenue. Our vision is to enhance the purchasing power of consumers throughout Latin America, achieving this through the development of a modern alternative to traditional credit cards.Having successfully secured more than $40 million in venture capital from notable investors such as Homebrew, Two Sigma Ventures, and Susa Ventures, Nelo also benefits from a substantial $100 million asset credit facility provided by Victory Park Capital.Our nimble team consists of seasoned professionals hailing from leading technology firms like Uber, Amazon, Rappi, and DiDi. We take pride in our speed, intellectual rigor, and operational efficiency.Nelo operates offices in both Mexico City and New York City.About the RoleWe are in search of a Senior Data Engineer to architect, construct, and manage the foundational data platform that underpins analytics, machine learning, and strategic decision-making at Nelo. This dynamic, hands-on role is ideal for an experienced engineer who thrives throughout the entire data lifecycle—from ingestion and transformation to ensuring reliability, scalability, and enabling machine learning.In this role, you will collaborate closely with teams across Analytics, Product, Engineering, Marketing, Risk, and Machine Learning to guarantee that our data infrastructure remains robust, scalable, and user-friendly as Nelo continues its growth trajectory.Key ResponsibilitiesOwn and enhance the data platform: Create, develop, and sustain scalable, dependable data pipelines and datasets that fuel analytics, reporting, and machine learning applications across the organization.Construct and manage ETL/ELT pipelines: Design production-quality pipelines that aggregate data from transactional systems, third-party providers, and event streams into our data warehouse and feature store.Empower analytics and business teams: Collaborate with Data Analytics and stakeholders to ensure that data is well-structured, documented, and accessible for self-service analysis.Facilitate machine learning workflows: Develop and maintain feature pipelines and feature stores that support model training, validation, and both online and offline inference.Guarantee data integrity and reliability: Implement data quality checks, monitoring, alerting, and SLAs to maintain trust in our data products.

Role overview As Senior Credit Risk Manager at nelo in CDMX, this position shapes how the company approaches credit risk. The work covers the full cycle, from risk assessment to ongoing management. Collaboration with teams across the business is central, aiming to strengthen both financial decisions and risk controls. What you will do Lead the identification, assessment, and management of credit risks Partner with other departments to refine and implement risk management strategies Provide risk insights that support improvements in financial decision-making Location This role is based in CDMX.

Join Nelo as a Senior Marketing ManagerNelo is a prominent consumer fintech and e-commerce platform in Mexico, boasting over $500 million in annualized GMV and more than $75 million in annual revenue. Our mission is to enhance the purchasing power of consumers throughout Latin America by providing a contemporary alternative to credit cards.With over $40 million of venture capital raised from notable investors such as Homebrew, Two Sigma Ventures, and Susa Ventures, along with a $100 million asset credit facility from Victory Park Capital, Nelo is positioned for growth. Our dynamic team comprises experienced professionals from leading technology firms including Uber, Amazon, Rappi, and DiDi, and we take pride in our speed, intellectual rigor, and efficiency.Nelo operates offices in both Mexico City and New York City.Your RoleWe are seeking a Senior Marketing Manager to help establish Nelo as a household name in Mexico. With our strong product-market fit and proven profitability, we are ready to double our growth this year. In this role, you will be responsible for crafting our brand narrative and ensuring that Nelo becomes synonymous with trust among Mexican consumers.ResponsibilitiesDevelop and implement brand strategy and positioning to define Nelo's presence in the market.Design and execute influencer and creator campaigns to enhance brand awareness and credibility.Lead product marketing efforts, including launch communications, storytelling, and customer education initiatives.Establish and manage public relations strategies.Collaborate closely with product and growth teams to convey impactful stories about our offerings.This is a unique opportunity to amplify a product that customers love, as evidenced by our retention rates and NPS. Your mission is to ensure the world recognizes Nelo and our core values.QualificationsProven brand and storytelling expertise. You have a track record of building memorable and trustworthy brands.Experience with influencer and creator partnerships. You know how to successfully launch influencer programs, identify the right partners, structure agreements, and evaluate effectiveness.Deep understanding of the Mexican market. You comprehend the factors that foster trust and engagement among Mexican consumers, and you are fluent in Spanish.Proficiency in AI tools. You leverage AI technologies to enhance productivity and outcomes.

About NeloNelo is a pioneering fintech and e-commerce platform in Mexico, boasting over $500 million in annualized GMV and exceeding $80 million in annualized revenue. Our mission is to empower consumers in Latin America by creating a modern alternative to traditional credit cards. We have successfully secured more than $40 million in venture capital from prestigious investors such as Homebrew, Two Sigma Ventures, and Susa Ventures.In addition, Nelo has established a $100 million asset credit facility with Victory Park Capital. Our dynamic team is comprised of seasoned professionals from leading tech firms including Uber, Amazon, Rappi, and DiDi. We take pride in our agility, intellectual rigor, and operational efficiency. Our offices are located in both Mexico City and New York City.Role OverviewWe are seeking a Strategic Finance (Senior) Manager to lead Nelo's financial modeling initiatives. This is a pivotal quantitative position in Strategic Finance: you will manage the company model, oversee scenario planning, and develop tools that enable leadership and operational teams to forecast growth trajectories, revenue trends, and business performance under varying assumptions.Modeling will consume approximately 50-60% of your time. The remaining time will be dedicated to translating model outputs into concise, actionable insights for founders, the board, and senior management. This role is essential to the Company's narrative and is integral to the development of board presentations and corporate communications.This is not a reporting position. You will own all foundational assumptions and input variables, monitoring them in near real-time and updating the model as the business evolves. You will have a comprehensive understanding of why every figure changes before questions arise.Your ResponsibilitiesCompany Financial ModelFully integrated P&L, balance sheet, and cash flow at the product levelLoan origination model by productCohort-based revenue and loss projections, including retention curves and credit loss assumptionsBase case and scenario planning across macroeconomic, credit, and growth dimensionsBusiness unit P&L with clear visibility of contribution marginsOrigination and Growth ModelingStatistical forecasting of GMV and loan originations by channel and vintageLTV modeling and cohort analysis

Customer Experience Team LeadJoin Nelo and lead the CX team to elevate agent performance, quality, and coaching at one of Mexico's most dynamic fintech companies.As part of Nelo's rapidly expanding CX operation, you will oversee a team that engages with millions of transactions involving credit, payments, and e-commerce. This role is pivotal, focusing on operational leadership while ensuring our agents deliver exceptional service daily.In this position, you will take charge of functional supervision of all frontline agents, driving coaching, quality assurance, daily performance management, and handling escalations effectively.This role requires being present in our Mexico City office 80% of the time, fostering direct engagement with your team.

We are seeking a dynamic and enthusiastic Travel Agent to join our team at despegar in Iztapalapa, CDMX. As a Travel Agent, you will play a crucial role in helping customers plan and book their dream vacations, ensuring a memorable travel experience. You will engage with clients to understand their preferences, provide expert recommendations, and assist with travel arrangements.

PLATA is a cutting-edge digital financial services and technology company aspiring to be the go-to choice for financial services in the Mexican market. We are dedicated to providing all our clients with financial solutions characterized by inclusion, simplicity, convenience, trust, and security. Founded in 2022 by a team of executives and investors who have developed some of the most innovative and successful solutions and companies in the global digital banking industry, PLATA is on an exciting growth trajectory. About the Team The primary objective of the Brand Ambassador is to serve as the first point of contact between the company and its clients, delivering products directly and ensuring an exceptional experience in every interaction. This role also focuses on building strong, lasting relationships with customers, ensuring their satisfaction and trust in our brand. The main responsibilities of our Brand Ambassador include: Being the closest person to our clients, acting as their initial contact. Training each client to activate their card effectively. Ensuring all our customers feel secure and confident in our services. Acquiring new clients through prospecting, cold selling, or direct outreach. Conducting 100% fieldwork.

Supervisor de Embajadores CDMX Descripción del empleo En PLATA, una innovadora empresa de tecnología y servicios financieros digitales, estamos en búsqueda de un Supervisor de Embajadores con experiencia en la Ciudad de México. Tu misión será guiar y desarrollar un equipo apasionado por la inclusión y la simplificación de los servicios financieros en nuestro país. Fundada en 2022, PLATA aspira a ser la opción líder en servicios financieros en México, ofreciendo a nuestros clientes soluciones accesibles a través de la inclusión, simplicidad, confianza y seguridad.

We are actively seeking skilled professionals to join our team as Incident Response Coordinators. In this pivotal role, you will be responsible for overseeing the development, implementation, and testing of business continuity frameworks.Key ResponsibilitiesManage Business Continuity Plans: Lead the development and execution of continuity management plans to mitigate risks and ensure operational resilience.Stakeholder Engagement: Foster relationships with key personnel and teams responsible for critical business processes and supporting systems.Risk Evaluation: Assess critical risks and prioritize improvement areas to enhance business continuity.Plan Testing: Conduct regular tests of continuity management plans to validate their effectiveness in addressing risk exposure and maintaining agreed-upon continuity levels.QualificationsEducation: Bachelor's degree in Systems Engineering, Computer Science, or a related field.Experience: 7 to 10 years of experience in business continuity with a focus on planning and testing recovery strategies.Technical Skills: Experience in implementing BCP and DRP. Proficient in project management and associated tools.Soft Skills: Ability to manage change and adapt quickly to new challenges.Certifications: PMP, ITIL, CBCP are preferred.Work Location: CDMX with a hybrid model of 70% on-site and 30% remote work.

Join Coupa Software as a Senior Lead Software Engineer, where you will spearhead the development of innovative software solutions that drive efficiency and success for our clients. In this pivotal role, you will lead a talented team of engineers, guiding them through the development lifecycle while ensuring high-quality code and best practices are upheld.

Rehire, una empresa líder en soluciones especializadas para flotas de transporte, busca un/a Ejecutivo de Ventas altamente motivado y orientado a resultados. Este puesto es perfecto para individuos con habilidades de networking excepcionales y un espíritu emprendedor que disfruten de la apertura de nuevos mercados y el desarrollo de relaciones comerciales desde cero.Responsabilidades:Expandir la presencia comercial en CDMX, identificando y desarrollando nuevas oportunidades de negocio, así como estableciendo relaciones estratégicas con agencias de ventas de camiones y empresas de transporte.Llevar a cabo prospección activa, presentaciones, elaboración de cotizaciones y cierre de ventas.Cultivar contactos y crear redes con asesores comerciales de agencias automotrices.Impulsar ventas centradas en proyectos, evitando transacciones únicas.Gestionar de manera autónoma la agenda, el pipeline y las actividades diarias.Registrar información en el CRM (Monday).Colaborar con el equipo central para recibir soporte técnico, administrativo y operativo.Asistir a reuniones internas semanales con el equipo comercial.Requisitos:Experiencia comprobada en ventas B2B, preferiblemente en tecnología, automotriz, logística o transporte.Perfil cazador: competitivo, enérgico y sociable, con gran capacidad para abrir nuevos mercados.Habilidad para generar confianza y cultivar relaciones comerciales duraderas.Excelentes habilidades de presentación y comunicación.Fuerte orientación a resultados y mentalidad emprendedora.Experiencia en ventas de soluciones o proyectos (deseable).Residencia en CDMX (excluyente).Detalles del Puesto:Horario: Lunes a viernes de 9:00 a 18:00 CDMX (horario flexible por objetivos).Salario base competitivo + atractivas comisiones.Modalidad: 100% remoto, con visitas presenciales a clientes.Herramientas proporcionadas: laptop y celular corporativo.Acompañamiento constante en procesos de venta.

Únete a nuestro equipo de ventas en Platacard como Ejecutivo de Ventas en Campo en la zona sur de CDMX. Buscamos un profesional apasionado y dinámico que impulse nuestras soluciones innovadoras de pago. Serás responsable de establecer relaciones sólidas con clientes, identificar oportunidades y cerrar ventas. Si te entusiasma el mundo de las ventas y quieres ser parte de una empresa en crecimiento, ¡esta es tu oportunidad!

¡Únete a Banco Plata! Acabamos de recibir nuestra licencia bancaria y estamos en una fase de crecimiento acelerado, innovación constante y oportunidades reales para quienes desean colaborar en un entorno dinámico. Buscamos un Ejecutivo de Ventas en Campo que esté listo para formar parte de nuestro equipo y contribuir a nuestra misión de ofrecer soluciones financieras innovadoras.

Descripción del RolBuscamos un Ejecutivo de Ventas en Campo apasionado y proactivo para unirse a nuestro equipo en Platacard. El candidato ideal será responsable de generar nuevas oportunidades de negocio, gestionar relaciones con clientes existentes y superar objetivos de ventas en la región de CDMX Norte. Este rol es fundamental para el crecimiento de nuestra empresa, y estamos buscando a alguien que comparta nuestra visión de ofrecer un servicio excepcional y soluciones innovadoras a nuestros clientes.ResponsabilidadesDesarrollar y ejecutar estrategias de ventas efectivas para alcanzar y superar los objetivos establecidos.Identificar y prospectar nuevos clientes, así como mantener relaciones sólidas con los clientes existentes.Realizar presentaciones de productos y servicios a clientes potenciales.Colaborar con el equipo de marketing para implementar campañas que impulsen las ventas.Proveer feedback al equipo de desarrollo sobre las necesidades y preocupaciones de los clientes.RequisitosExperiencia previa en ventas en campo, preferiblemente en el sector financiero o tecnológico.Excelentes habilidades de comunicación y presentación.Capacidad para trabajar de manera autónoma y en equipo.Orientación a resultados y habilidades para la resolución de problemas.Licencia de conducir válida y disponibilidad para viajar en la región.

About CrunchyrollFounded by fans, Crunchyroll is dedicated to delivering the art and culture of anime to a vibrant community. We proudly serve over 100 million anime and manga enthusiasts across more than 200 countries and territories, connecting them with the stories and characters they love. Whether online or in-person, through streaming video, theatrical releases, games, merchandise, events, and more, our passion for anime drives everything we do.Join our team and help us shape the future of anime!About The TeamThe Android development team is tasked with building and maintaining our Crunchyroll applications for Android, Android TV, and Fire TV. Our aim is to create a robust application that provides delightful and engaging content for our audiences, partners, and internal stakeholders. We embody Crunchyroll’s collaborative spirit and work closely with various internal teams to engineer scalable solutions across all client platforms.Location: Mexico CityWe are positioned at the intersection of media and technology, fortunate to be headquartered in Los Angeles, the heart of the creative economy. This office hosts many of our corporate functions and cross-functional teams dedicated to crafting exceptional experiences for our passionate communities.

Join PayJoy as a Senior Android Software Engineer and contribute to our mission of empowering people with access to innovative financial solutions. You will collaborate with a talented team to develop and enhance our Android applications, ensuring a seamless user experience.

Join Arkham as a Senior Software Engineer (Backend)About ArkhamArkham Technologies is at the forefront of the Data & AI revolution, offering a sophisticated platform designed to unify data and leverage advanced Machine Learning and Generative AI models to tackle the most intricate operational challenges faced by businesses today.Our platform is trusted by industry leaders such as Circle K, Mexico Infrastructure Partners, and Televisa Editorial to facilitate seamless access to valuable data and insights, automate complex processes, and enhance operational efficiency. Through our innovative platform and implementation services, we empower our clients to save time, reduce costs, and establish a robust foundation for enduring Data and AI transformation.About the RoleWe are seeking a Senior Software Engineer with a strong backend emphasis to join our team and contribute to the design and construction of core platform services that drive Arkham’s AI Operating System. This position is perfect for engineers who thrive on challenges associated with high-performance systems, enjoy tackling complex distributed problems, and are adept at creating scalable microservices architectures that support swift and secure data and AI workflows.As a pivotal member of our team, you will be responsible for designing systems that manage substantial data processing, facilitate real-time event-driven communication, and support mission-critical AI and analytics operations for our clients. This role offers a hands-on, high-impact opportunity that combines technical expertise with product-oriented thinking.