BDC Agent / Call Center (Sales/Service) at Brickell Honda | Miami, FL

Exciting Career Advancement Opportunities Await You!Are you a dynamic, customer-oriented professional eager to be part of a prestigious luxury automotive team? Join Brickell Honda, a proud member of the renowned Murgado Automotive Group, as a Call Center BDC Agent specializing in Sales and Service. Play a vital role in connecting clients with their ideal veh…

Join Our Team as an Automotive Sales Associate at Brickell Honda!As a leading dealership in Miami, Brickell Honda, a proud member of the Murgado Automotive Group, represents the esteemed Honda brand. We are committed to delivering outstanding customer service while assisting our clients in finding their ideal vehicle. Our long-standing reputation in the industry reflects our dedication to excellence, and we are excited to welcome talented professionals to our dynamic team.Position Overview:We are on the lookout for enthusiastic Automotive Sales Associates to enhance our high-energy sales team at Brickell Honda! This is an incredible opportunity for a driven sales professional eager to advance their career within a respected brand. As a Sales Associate, you will be instrumental in providing an unparalleled car-buying experience for our customers. You will showcase our Honda Certified vehicle line, offering your expertise and personalized service to help clients select their perfect match.Key Responsibilities:· Welcome and engage customers, ensuring an exceptional shopping experience from their first step into the dealership.· Identify customer needs and provide knowledgeable insights on vehicles and the latest automotive technologies.· Lead customers through the sales process, including test drives, vehicle presentations, and financing options.· Cultivate and maintain strong relationships with customers to enhance satisfaction and foster repeat business.· Achieve and surpass sales targets and dealership objectives.· Stay informed about industry trends, inventory, and dealership promotions.· Collaborate with the Sales Manager and Finance team for streamlined transaction processes.· Follow up with customers after purchase to ensure a positive ownership experience. Qualifications:· Proven sales experience is required.· Excellent communication, negotiation, and interpersonal skills.· A passion for automobiles and a commitment to providing exceptional customer service.· Ability to thrive in a fast-paced and competitive environment. Why Join Us?At Brickell Honda, we value our team members and offer a supportive work environment that fosters professional growth. If you're ready to take your sales career to the next level with a prestigious brand, apply today!

Join the Brickell Honda Family!Brickell Honda, a proud member of the Murgado Automotive Group, stands out as a leading Honda dealership in Miami, dedicated to delivering unparalleled customer experiences. Our commitment to excellence and luxury service ensures that every customer leaves with their dream vehicle. We cherish our esteemed reputation and are excited to welcome new talent into our flourishing team.Position Overview:We are on the lookout for a dynamic, people-centric Automotive Sales Manager to oversee our New and Pre-Owned vehicle sales operations. In this pivotal role, you will mentor and guide our sales and management teams, implement structured processes, and create a memorable guest experience that sets us apart.Key Responsibilities:- Lead, mentor, and ensure accountability among all sales managers and associates.- Conduct daily huddles, individual coaching sessions, and training programs to enhance performance and personal growth.- Manage critical sales KPIs including appointments, show rates, test drives, write-ups, and closing ratios.- Guarantee prompt, high-quality lead responses and optimal CRM utilization across the team.- Collaborate with BDC, F&I, and Fixed Ops to optimize profitability and elevate customer satisfaction.- Supervise inventory management, pricing strategies, and deal structures to ensure compliance and profitability.Qualifications:- Bilingual proficiency in English and Spanish is mandatory.- Minimum of 5 years of experience in automotive sales management (both new and used vehicles).- Proven success in achieving volume, gross profit, and Customer Satisfaction Index (CSI) goals.- Exceptional communication, negotiation, and interpersonal skills.- Proficient in CRM systems, desking tools, and digital retailing platforms (experience with Tekion is a plus).- A high-integrity leader who is passionate about coaching and fostering a positive company culture.- A genuine passion for automobiles, with extensive knowledge of Honda vehicles and products.- Self-motivated, results-driven, and determined to excel.- Ability to thrive in a fast-paced, dynamic dealership environment.- Strong customer service skills and an aptitude for building strong relationships with clients.- Valid driver's license and a clean driving record.Benefits:- Competitive commission-based compensation with performance bonuses.- Comprehensive Medical, Dental, and Vision Insurance.- 401(k) plan with company matching.- Generous paid time off and holiday policies.- Employee discounts on vehicle purchases, services, and parts.- Continuous training and professional development opportunities.- Career advancement potential within the Murgado Automotive Group.- A supportive and collaborative team environment.Why Join Us?At Brickell Honda, we prioritize our employees just as much as we value our customers. By joining our team, you become part of a family-owned business that fosters a professional yet supportive workplace culture, where you can grow and succeed.

Join a Thriving Luxury Automotive Team!Are you a motivated, customer-oriented individual eager to become part of a prestigious automotive group? Ocean Cadillac, a key member of the Murgado Automotive Group, is on the lookout for talented Call Center BDC Agents to support Sales and Service operations. Connect customers with their ideal vehicles while ensuring top-notch service experiences!Your Responsibilities:Manage inbound and outbound calls to assist customers with inquiries related to sales or service.Follow up on leads, scheduling appointments for sales and service visits.Deliver exceptional customer service to drive satisfaction and foster loyalty.Update and maintain customer records within our CRM system.Work collaboratively with sales, service, and marketing teams to fulfill client needs.Qualifications We Seek:A personable and professional communicator who excels in a dynamic environment.Comfortable making over 100 outbound calls and collaborating with a team.Highly organized, detail-oriented, and able to juggle multiple tasks efficiently.Prior experience in customer service, sales, or hospitality is advantageous (automotive experience preferred but not mandatory).Bilingual in English and Spanish is a plus!What We Offer:Competitive Pay: $14 - $20/hour plus commission.401(k) Plan: Includes company matching.Paid Time Off: Generous paid time off policy.Career Advancement: Opportunities for growth within the Murgado Automotive Group.Employee Benefits: Discounts on vehicles, parts, and services.Team Culture: A supportive and collaborative work environment focused on success.If you’re excited to elevate your career in a luxury automotive environment, we invite you to apply!Become a valued member of the Murgado Automotive Group family today!

Brickell Honda, a renowned member of the Murgado Automotive Group, stands as one of Miami’s leading Honda dealerships, committed to delivering exceptional automotive services and ensuring utmost customer satisfaction. As a reputable dealership, we prioritize excellence, providing our clients with dependable and professional services that align with Honda's esteemed reputation for quality and performance. We invite talented and enthusiastic individuals to become part of our service team and embark on a journey of growth with us.Position Overview:We are in search of an Automotive Technician to enhance our vibrant service department. In this key role, you will be responsible for diagnosing, repairing, and maintaining vehicles in accordance with dealership and manufacturer standards. This position offers an exciting opportunity for those who are passionate about automotive repair and thrive in a fast-paced, collaborative environment.Key Responsibilities:- Conduct comprehensive vehicle inspections, diagnostic testing, and repairs on Honda vehicles.- Perform maintenance services, including oil changes, brake repairs, tire rotations, and other routine tasks.- Diagnose mechanical issues and carry out repairs on engines, transmissions, electrical systems, and more.- Utilize Honda-specific diagnostic tools and equipment to efficiently troubleshoot and repair vehicles.- Maintain a clean and safe workspace, adhering to dealership and OSHA standards.- Deliver exceptional customer service by clearly communicating repairs and recommended maintenance to service advisors.- Stay informed about the latest Honda technology and service procedures through ongoing training.- Collaborate with the service advisor team to ensure seamless workflow and effective communication with customers.Qualifications:- Automotive Service Excellence (ASE) certification is preferred but not mandatory.- Previous experience as an automotive technician, particularly with Honda vehicles, is advantageous.- Strong mechanical and diagnostic skills are essential.- Proficient in using computerized diagnostic equipment and repair tools.- Ability to thrive in a fast-paced environment and manage multiple tasks effectively.- Exceptional attention to detail and a commitment to delivering high-quality repairs.- Valid driver's license with a clean driving record is required.- Ability to work effectively within a team and collaborate with fellow technicians and service staff.Benefits:- Competitive compensation based on experience and performance.- Health, Dental, and Vision Insurance.- 401(k) plan with company match.- Paid vacation and holidays.- Employee discounts on vehicle purchases, services, and parts.- Ongoing training and development opportunities to advance your career.- Access to state-of-the-art facilities and equipment.- Opportunities for career advancement and growth.

Join our dynamic team at Brickell Buick GMC as an Internet Sales Agent, where you will play a crucial role in connecting customers with their dream vehicles. You will be responsible for responding to online inquiries, providing exceptional customer service, and driving sales through various digital channels. This is an exciting opportunity for individuals who are passionate about the automotive industry and eager to excel in a fast-paced environment.

Brickell Honda, part of the esteemed Murgado Automotive Group, is recognized as one of the premier automotive groups in the nation. We pride ourselves on our exceptional team, which is the cornerstone of our top-tier dealerships. Joining our workforce means becoming a valued member of our supportive, close-knit family where your ambitions and aspirations matter. With a commitment to fostering growth from within, the possibilities for advancement are boundless. The sky is truly the limit with us.Join the Brickell Honda family today!Position Overview:We are seeking a dedicated Sales Porter/Lot Attendant to warmly greet customers and assist our Sales Managers in efficiently managing inventory, keys, and the organization of our lot. Additional responsibilities may be assigned by the General Manager and Car Wash Manager.Benefits:· Medical, dental & vision insurance· Flexible working hours for a balanced life· 401(k) savings plan· Basic life insurance coverage· Short & Long-Term Disability Insurance· Flexible Spending Account options for Medical and Dependent Care· Supplemental Insurances (Accidental & Critical Illness)· Paid time off and sick leaveKey Responsibilities:· Utilize appropriate equipment to maintain the cleanliness of all vehicles.· Direct customers to the appropriate department and notify the relevant personnel of their arrival.· Address basic customer inquiries and escalate more complex questions to the appropriate team member.· Assist in inventory management and organization.

Brickell CDJR in Miami is looking for an Automotive Parts Manager to oversee daily operations in the parts department. This role centers on maintaining a reliable inventory, supporting both the service team and customers with timely access to quality automotive parts. What you will do Supervise and guide the parts department team Manage inventory to ensure parts are available when needed Build and maintain relationships with suppliers Streamline department processes to improve efficiency and profitability Focus on customer satisfaction through prompt and accurate service Role overview This position requires hands-on leadership and a commitment to process improvement. The Automotive Parts Manager is expected to implement best practices and foster a collaborative team environment.

Become a Member of the Brickell Buick GMC Family as an Automotive Sales AssociateLocation: Brickell Buick GMC | A Proud Member of the Murgado Automotive Group Position Overview:Brickell Buick GMC is on the lookout for dedicated Automotive Sales Associates to join our exceptional team. In this pivotal role, you will provide outstanding, tailored experiences for our guests, representing some of the most distinguished automotive brands. You will guide customers through the selection and purchasing journey of their vehicles. If you possess a passion for sales, a desire to surpass targets, and thrive in a dynamic environment, we are eager to connect with you. Why Top Performers Choose Brickell Buick GMC:Unlimited earning potential – our leading sellers consistently achieve $100K+ annuallyMonthly and quarterly performance bonusesAccelerated career progression towards sales management, finance, or corporate positionsState-of-the-art tools and individualized coaching to enhance your successRecognition programs, contests, and sales incentivesA high-performance culture where top achievers flourish and collaborate Key Responsibilities:Welcome and assist customers in choosing new or pre-owned vehicles that meet their needs and budgetEffectively present and demonstrate Audi’s premium features and technologyProvide clear, accurate details about financing, leasing, and trade-in optionsEstablish enduring relationships with customers through regular follow-upsConsistently achieve or surpass monthly sales and customer satisfaction targetsMaintain expert-level knowledge of Buick and GMC vehicles, industry trends, and competitive offeringsCollaborate with finance, service, and management teams to ensure a smooth transactionMaintain a polished, professional appearance and deliver exceptional service throughout the sales processAddress customer inquiries and concerns promptly and courteously Qualifications:Excellent communication and interpersonal skillsSelf-motivated, goal-oriented, and driven by performanceAbility to thrive in a fast-paced, multitasking environmentFamiliarity with computer systems and sales-related softwareValid driver’s license with a clean driving recordEnglish proficiency required; Spanish is a plus What We Offer:Unlimited commission potential with top earners making $100K+Performance-linked monthly and quarterly bonusesComprehensive medical, dental, and vision insurance401(k) plan with company matchingPaid time off and holidaysContinuous professional training and development opportunities

Are you enthusiastic about the automotive field and committed to delivering exceptional vehicle maintenance and repairs? Join Brickell Mazda, part of the prestigious Murgado Automotive Group, as a Quick Lube Technician. This role presents a remarkable opportunity to work with a top-tier automotive brand in an energetic and fast-paced atmosphere.What We Offer:Competitive Compensation: Enjoy an attractive hourly wage with potential for performance-based bonuses.Comprehensive Benefits: Benefit from medical, dental, and vision coverage, a 401K plan with company matching, paid time off, and more.Career Advancement: Access training and development opportunities for growth within the dealership and the wider Murgado Automotive Group.Employee Discounts: Take advantage of discounts on vehicle purchases, parts, and services.Supportive Work Culture: Collaborate in a team that prioritizes professionalism, integrity, and customer satisfaction.Key Responsibilities:Vehicle Maintenance: Execute routine maintenance services including oil changes, tire rotations, fluid checks, brake inspections, and battery replacements.Vehicle Inspections: Carry out multi-point inspections to ensure vehicles operate safely and efficiently.Service Excellence: Provide high-quality service to customers, ensuring their vehicles are serviced accurately and promptly.Safety Standards: Adhere to all safety protocols and guidelines to maintain a tidy, safe, and organized workspace.Documentation: Maintain accurate records of all work performed, including services rendered, parts utilized, and additional recommendations.Team Collaboration: Work closely with Service Advisors and fellow technicians to ensure a seamless workflow and high levels of customer satisfaction.Customer Interaction: Engage with customers occasionally to explain services performed and address any inquiries they may have.Qualifications:Experience: Previous experience as an automotive technician or in a similar role is preferred, with training available for the right candidate.Technical Skills: Basic knowledge of vehicle maintenance, repair procedures, and diagnostic tools.Attention to Detail: Strong attention to detail to ensure all services meet the highest quality standards.Work Ethic: A positive attitude, robust work ethic, and a dedication to continuous improvement and learning.Communication Skills: Ability to communicate effectively with both team members and customers.Driver’s License: A valid driver’s license and a clean driving record are required.

Join Our Elite Team as a GM Master Certified TechnicianAt Brickell Buick & GMC, a distinguished member of the Murgado Automotive Group, we are on the lookout for a proficient GM Master Certified Technician to enhance our top-tier team. This is a remarkable opportunity for skilled individuals who possess a profound knowledge of vehicle diagnostics, repair, and maintenance, alongside exceptional leadership abilities to inspire, mentor, and manage a team effectively in a state-of-the-art facility.What We Provide:Competitive Salary & Incentives: Enjoy an attractive compensation package of up to $120K annually along with performance-based bonuses for qualified technicians.Comprehensive Benefits: Medical, dental, vision coverage, 401(k) retirement plans with company match, paid time off, and more.Professional Development: Benefit from company-sponsored training programs and certifications to remain at the cutting edge of automotive technology.Career Progression: Explore opportunities for growth within Brickell Buick & GMC and the larger Murgado Automotive Group.Modern Work Environment: Work in a climate-controlled facility equipped with the latest tools and technology.Employee Discounts: Access special pricing on vehicle purchases, service, and parts.Supportive Culture: Be a part of a collaborative team that recognizes and rewards excellence.Qualifications We Seek:- Minimum of five (5) years of experience as an Automotive Technician (Buick & GMC Master Certified) in a dealership environment.- ASE certification A1 – A8.- Proficiency with advanced diagnostic tools and equipment.- Strong mechanical skills with meticulous attention to detail.- Previous managerial experience with the ability to effectively lead, motivate, and mentor a team.- Positive attitude and customer-oriented mindset.- Capability to thrive in a fast-paced environment while ensuring accuracy and quality work.- Exceptional customer service skills with the ability to manage challenging situations professionally.- Excellent organizational skills and ability to prioritize tasks effectively.- Familiarity with dealership management software and proficiency in Microsoft Office Suite (Word, Excel, Outlook).- Strong verbal and written communication abilities.- Valid driver’s license with a clean record.- High school diploma or GED required; an associate or bachelor’s degree in automotive technology, business, or a related field is preferred.

Join the exceptional team at Brickell Mazda, a proud member of the renowned Murgado Automotive Group, recognized as one of the premier automotive groups in the nation. At Brickell Mazda, we cherish our team, fostering a collaborative and supportive family-like environment. When you become part of our team, you are not just an employee; you become an integral part of our community where your aspirations and career ambitions matter. We are committed to your growth and development, offering unlimited opportunities for advancement as we promote from within.We invite you to become a part of our vibrant team!Position Overview:We are seeking a dedicated Service Porter/Lot Attendant to welcome customers and assist Sales Managers in managing inventory and keys while ensuring the lot is organized. This role includes additional responsibilities assigned by the General Manager and the Car Wash Manager.

Join the dynamic team at Brickell Mazda, a proud part of the esteemed Murgado Automotive Group, where our focus is on providing an unparalleled car-buying experience that prioritizes our customers. We represent Mazda, a brand synonymous with performance, innovation, and reliability. If you have a passion for automobiles, possess exceptional interpersonal skills, and aspire to advance your career in the automotive industry, we invite you to apply for the position of Automotive Sales Associate.Position Overview:As an Automotive Sales Associate at Brickell Mazda, your primary responsibility will be to deliver a personalized and memorable customer experience. You will assist clients through the vehicle purchasing journey, highlight vehicle features, and ensure that they leave satisfied with their new or pre-owned Mazda. This role is perfect for those who thrive in sales, have a strong customer service ethos, and are driven to achieve results.Key Responsibilities:- Welcome and assist customers in selecting the ideal Mazda vehicle that aligns with their preferences and budget.- Demonstrate vehicle features and articulate their benefits to customers.- Provide precise information regarding financing, leasing, and trade-in options.- Cultivate and nurture long-lasting relationships with customers, following up to assure ongoing satisfaction and loyalty.- Achieve and surpass monthly sales targets and performance metrics.- Keep abreast of product knowledge, advancements in vehicle technology, and industry trends.- Maintain a polished appearance and professional demeanor throughout all customer interactions.- Work collaboratively with finance, service, and management teams to facilitate seamless transactions.- Address customer inquiries and concerns promptly and professionally.Qualifications:- Automotive sales experience is advantageous but not essential; comprehensive training is available for driven candidates.- Excellent communication and interpersonal skills are vital.- A genuine enthusiasm for assisting customers and enhancing their buying experience.- Self-motivated, goal-oriented, and eager to achieve success.- Ability to thrive in a fast-paced environment while managing multiple responsibilities efficiently.- Proficiency in basic computer systems and sales-related software.- A valid driver’s license with a clean driving record is required.- Bilingual (English/Spanish) is preferred but not mandatory.What We Offer:- Competitive salary complemented by an attractive commission structure.- Comprehensive benefits package including medical, dental, and vision insurance.- 401(k) retirement plan with company matching contributions.- Paid time off and holidays for work-life balance.- Continuous training and professional development opportunities.- Employee discounts on vehicles, parts, and services.- Opportunities for career advancement within the Murgado Automotive Group.

As a Retail Shop Manager on Duty at Equinox in Brickell, you will play a vital role in ensuring the smooth operation of our retail shop. Your leadership will inspire a team dedicated to providing exceptional customer service and achieving sales goals. You will be responsible for overseeing daily operations, managing inventory, and fostering a positive shopping environment for our members.

Join our vibrant team at H&M as a Sales Advisor in Brickell, Miami! We are looking for enthusiastic individuals who are passionate about fashion and committed to delivering top-notch customer service. As a Sales Advisor, you will engage with customers, assist them in finding the perfect styles, and contribute to a welcoming shopping experience.

Join Sixt as a Customer Service Agent at the Miami International Airport and become a key part of our dynamic team. In this exciting role, you will interact with customers, providing top-notch service and support while ensuring their car rental experience is seamless and enjoyable.

Welcome to Murgado Automotive Group!We appreciate your interest in becoming part of our dynamic team.Please utilize this general application link to submit your resume for consideration.Our team will carefully review your qualifications and experience, and we will reach out to you regarding the next steps.Thank you for your patience and understanding throughout this process.We eagerly anticipate the opportunity to collaborate with you.Best regards,Human Resources Team.

Join Our Dynamic Team at Brickell Chrysler Dodge Jeep Ram (CDJR), a proud member of the prestigious Murgado Automotive Group. We are in search of a driven and detail-oriented Automotive Finance Manager to enhance our thriving team. This is an exceptional opportunity for passionate individuals eager to assist customers in securing financing solutions for their dream vehicles while advancing their careers in the automotive finance sector.Key Responsibilities:Collaborate closely with the sales team and clients to identify financing solutions tailored to their needs.Introduce customers to extended warranties, insurance offerings, and a range of financial services.Structure deals to ensure optimal financial performance while adhering to all regulations.Engage with various lenders to facilitate a seamless and transparent financing process.Consistently meet and surpass monthly finance and insurance sales targets.Uphold high customer satisfaction by providing outstanding service and fostering strong relationships.Ensure timely and accurate completion of all paperwork, contracts, and financial documents.Stay updated on current finance programs, rates, and trends within the automotive finance industry.

Join our dynamic team at dev2 as a Regional Sales Executive in the vibrant city of Miami, FL! In this role, you will be responsible for driving sales growth and developing strong relationships with merchants in the region. Your expertise will be crucial in identifying new business opportunities and maximizing existing accounts to achieve ambitious sales targets.As a key player in our sales team, you will have the chance to showcase your skills in a fast-paced environment, working closely with cross-functional teams to deliver exceptional value to our clients. If you have a passion for sales and a knack for building rapport, we want to hear from you!

Join solidcore as a dynamic and enthusiastic Core Crew Member, responsible for front desk operations, administrative tasks, and sales support for our Head Coach and Community Manager. This part-time role offers flexible hours that align with studio schedules. As a Core Crew member, you will play a crucial role in driving studio success by generating sales, promoting our brand, and ensuring a welcoming and positive experience for all clients through professionalism and patience.