Head of Operations, Nationwide Onboarding, Quality and Field Operations

About BelongAt Belong, we envision a future where homes are accessible to everyday individuals rather than corporations. Our mission is to foster authentic belonging experiences, empowering residents to transition into homeowners and helping existing homeowners achieve financial independence. We are constructing a scalable wealth creation system through home…

Role overview The People Manager, Field Operations at flowlife leads the Miami-based field team. This position combines hands-on oversight of daily tasks with efforts to strengthen team culture. The manager plays a key part in supporting team performance and keeping employees focused on company goals. Main responsibilities Supervise daily field operations and maintain efficient workflows Coach team members, set expectations, and offer regular feedback Design and implement strategies to boost productivity and employee satisfaction Ensure team activities align with organizational objectives Location This role is based in Miami, FL.

Join our dynamic team at Via as a Field Operations Manager for our Student Transit division in Miami, FL. In this pivotal role, you will oversee the daily operations and ensure the seamless execution of our student transportation programs. You will work closely with schools, parents, and our team to optimize routes, manage schedules, and deliver exceptional service to our riders.

At Serve Robotics, we are revolutionizing urban mobility with our innovative sidewalk robots. These friendly robots are designed to streamline deliveries, reduce traffic congestion, and enhance accessibility for local businesses and customers alike.Our fleet is already making a positive impact in cities such as Los Angeles, Miami, Dallas, Atlanta, and Chicago, transforming the delivery landscape. We seek passionate individuals to help evolve robotic deliveries from an exciting novelty into a staple of urban life.About UsOur team comprises seasoned professionals from the tech industry, specializing in software, hardware, and design. We are dedicated to tackling real-world challenges through cutting-edge robotics, machine learning, and computer vision, while maintaining a strong focus on user experience. We pride ourselves on being an agile, diverse, and motivated team, believing that collaborative problem-solving leads to the best outcomes.Position OverviewAs a Robotics Field Operations Associate, you will be essential in ensuring the optimal operation of our autonomous delivery robots. While our robots function independently, there are occasions when they require assistance navigating obstacles, troubleshooting technical malfunctions, or responding to changes in the environment. This is where your expertise comes in.In this dynamic, hands-on role, you will support our robots in the field, conduct light maintenance tasks such as sensor cleaning, and ensure timely and safe delivery of packages. Your swift problem-solving skills and on-site support will help minimize service disruptions and safeguard our technology. Additionally, you will document incidents and provide insights that contribute to the continuous enhancement of our operations and technology.You will collaborate with various teams, including operations, engineering, and customer support, to manage robot deployments, escalate technical issues, and support safety and training initiatives.This position is on-site five days a week at our Doral, Miami, FL hub.

Join EOLA Power, Florida's premier provider of UPS and battery system solutions, catering to hospitals, government entities, theme parks, and other essential facilities. Our Operations team serves as the operational core that ensures our field engineers are synchronized and our clients remain powered. We are seeking a meticulous and proactive Operations Control Specialist to enhance our scheduling, logistics, and dispatch operations. This role transcends clerical tasks; it embodies high-stakes operations control. You will handle urgent situations, manage intricate calendars, and make impactful decisions that affect critical infrastructure. Key ResponsibilitiesOperations ControlOversee the scheduling, dispatch, and coordination of Field Engineers nationwide.Assess emergencies and ensure compliance with contractual response times.Coordinate travel, equipment logistics, and client deadlines under pressure.Serve as the central communication hub among clients, engineers, and internal teams.Quickly and professionally escalate and resolve client issues.Operational SupportPrepare and issue service quotes based on recommendations from the field.Compile and finalize Field Service Reports for client communication.Monitor parts and equipment related to service tasks.Assist in cross-departmental projects and ensure timely completion.Qualifications3+ years of experience in operations scheduling, crew coordination, or dispatch (airlines, utilities, construction, HVAC, service, or similar fields).Demonstrated ability to manage real-time logistics and emergencies with multiple variables.Exceptional communication and problem-solving skills.Strong organizational skills with a focus on detail and accuracy.

At Serve Robotics, we are revolutionizing urban delivery through our innovative sidewalk robots. These friendly robots are not just a vision for the future; they are practical solutions designed to alleviate traffic congestion, expand delivery access, and support local businesses.Our fleet has been making waves in cities such as Los Angeles, Miami, Dallas, Atlanta, and Chicago, providing efficient commercial delivery services that delight merchants, customers, and pedestrians alike. We are on the lookout for passionate individuals who can help transform robotic deliveries from a novel concept into a seamless everyday experience.About UsOur team comprises seasoned professionals from the tech industry, specializing in software, hardware, and design. We are dedicated to creating the future we envision by solving real-world challenges with advanced robotics, machine learning, and computer vision—all while focusing on an exceptional end-to-end user experience. Our agile and diverse team thrives on collaboration and mutual respect, believing that the best solutions emerge from teamwork.Position OverviewAs a Robotics Field Operations Associate, you will be instrumental in ensuring the reliable performance of our autonomous delivery robots. While our robots are designed for independence, there will be moments when they require assistance—be it navigating around unforeseen obstacles, addressing technical glitches, or adapting to environmental challenges. That's where your expertise comes into play.In this dynamic, hands-on role, you will support our robots in the field, conduct light maintenance tasks such as cleaning sensors, and ensure that deliveries are executed safely and punctually. Your proactive problem-solving skills and on-site support will be vital in minimizing service disruptions and safeguarding valuable equipment. Additionally, you will document incidents and share insights that contribute to the continuous enhancement of our technology and operations.You will work closely with cross-functional teams in operations, engineering, and customer support, aiding in robot deployments, addressing technical issues, and supporting safety and training initiatives.This position is based on-site at our Wynwood hub in Miami, FL, five days a week.

ABOUT HUT 8At Hut 8, we are pioneers in the technology and infrastructure landscape, dedicated to building and operating some of the world's largest data centers tailored for next-generation computing workloads like AI, cloud computing, colocation, and Bitcoin mining. We offer exciting and rewarding opportunities for individuals eager to make a significant impact in a dynamic environment. If you are driven and looking for a challenging yet fulfilling career, we welcome you to join our team.About the RoleAs a People Operations Specialist, you will play a crucial role in crafting the employee experience. You will oversee the entire employee lifecycle, ensuring that every critical moment—from onboarding to offboarding—is managed with utmost care and precision. Reporting directly to the Director of People Operations, you will ensure our people processes run effectively and efficiently.This role merges operational excellence with a hospitality mindset. You will be responsible for the seamless execution of onboarding and offboarding processes while being the first point of contact for new hires and departing employees. Your mission is to create a frictionless experience that empowers our team to focus on their core responsibilities.

Role Overview:The Depot Operator/Specialist plays a crucial role in ensuring the smooth operation of our depot facilities. You will be responsible for a variety of tasks that support our field data collection efforts, helping us deliver accurate and timely information to our clients.

Company OverviewTerry Soot Management Group (TSMG) is a pioneering field data collection company established in 2017 in Europe. We specialize in gathering detailed data in environments where automation is not feasible. Our dedicated teams capture features through counting, photography, videography, audio recording, and meticulous area scanning, enabling our clients to make well-informed decisions. With operations across Europe and North America, we are always prepared to tackle new challenges.Position Summary:The Autonomous Vehicle Operations Supervisor will oversee the management and execution of operational tasks while acting as the key liaison between the Client's program managers and vehicle specialists/operators. This role involves leading a dynamic team of operators to ensure the successful delivery of client missions efficiently and effectively.

As a Growth Operations Manager at belong, you will play a pivotal role in driving our operational initiatives and supporting our growth strategy. You will collaborate with cross-functional teams to streamline processes, enhance customer experiences, and analyze data to inform strategic decisions. Your analytical skills and leadership will be key in optimizing our operations to meet ambitious growth targets.

NBCUniversal Media, LLC is seeking a Business Operations Manager in Miami. This position plays a central role in guiding projects that strengthen operational efficiency and support the company’s strategic growth plans. Role overview The Business Operations Manager leads efforts to streamline processes and improve how teams work together. As part of the management team, this role works closely with different departments, helping to keep initiatives aligned with NBCUniversal’s business goals. Collaboration Success in this position depends on effective partnership with cross-functional groups. The Business Operations Manager ensures that teams stay coordinated and that projects move forward in line with broader company objectives.

Gopuff is eager to welcome Operations Associates (OAs) to our dynamic operations team in Miami. Reporting directly to a Site Leader, OAs are vital to our success, bringing energy, resilience, positivity, and a passion for overcoming challenges. Your role will encompass a variety of operational tasks, including picking, packing, receiving products, and collaborating with our partner drivers.At Gopuff, we’re redefining retail by delivering everyday essentials to our customers around the clock, irrespective of the weather. Join our team of innovators, dreamers, and risk-takers who are committed to revolutionizing the retail landscape, and if you love snacks, you’ll fit right in!

Join IVX Health as a Regional Operations Director and play a vital role in enhancing patient care across our infusion clinics in Miami, Hallandale Beach, South Miami, Kendall, Doral, and Sweetwater! Are you a strategic leader passionate about healthcare excellence? In this critical position, you will spearhead our infusion centers in the Miami market, ensuring top-tier performance while nurturing high-performing teams dedicated to delivering compassionate care. Your Responsibilities Lead Market Operations Manage daily operations across multiple infusion centers, guaranteeing an exceptional patient journey. Oversee P&L for your market, driving strong financial and operational outcomes. Act as a resource for escalation and problem-solving regarding operational and clinical issues. Mentor and Develop Your Team Recruit, mentor, and cultivate a team of center-level staff. Manage staffing, scheduling, and payroll, enhancing productivity and accountability. Promote a collaborative, patient-centered culture focused on continuous improvement. Drive Operational Excellence Collaborate with central teams (Finance, Marketing, Revenue Cycle, Clinical Leadership) to streamline processes and eliminate operational barriers. Support the successful launch and operation of new infusion centers. Increase Patient Volume Work with Business Development Managers to meet patient census targets and drive growth across centers. Establish and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of Industry Trends Keep abreast of industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. Qualifications Bachelor’s Degree in Business Management, Healthcare Administration, or related field (or equivalent experience). Minimum of 5 years of leadership experience within a healthcare setting, ideally with multi-site management. Proven experience managing P&L and leading clinical and administrative teams.

Join Belong as a Sales Floor Operations Manager and play a pivotal role in scaling our dynamic B2C sales organization. This hybrid position combines Sales Floor Management and Sales Operations, ensuring that our operations thrive amidst rapid growth. You'll collaborate closely with Sales Leadership to establish standards, maintain data integrity, and drive performance on the sales floor. If you are a hands-on operator with a passion for executing strategies and building high-performance sales teams, we want to hear from you!

Join Visa Inc. as our new Director of Operations, a pivotal role responsible for steering the operational strategy and ensuring the seamless execution of our initiatives in Miami. You will lead a dynamic team, fostering an environment of innovation and excellence. Your leadership will be crucial in optimizing our processes, enhancing productivity, and driving strategic projects that align with our corporate goals.The ideal candidate will possess a deep understanding of operational frameworks and a proven track record in leadership, guiding teams to success. If you are passionate about shaping the future of payment technology and want to make a significant impact, we encourage you to apply.

Gopuff is in search of dedicated Operations Associates (OAs) to enhance our operations team in Miami. Reporting directly to a Site Leader, OAs are pivotal to our mission, embodying qualities such as drive, perseverance, positivity, and a zest for challenges. Your role will encompass a diverse array of operational tasks, including picking and packing orders, receiving products at our site and kitchen (if applicable), and collaborating with our partner drivers.At Gopuff, we aim to be the go-to solution for customers seeking everyday essentials—day and night, rain or shine. We are uniting a team of innovators, visionaries, and risk-takers who are eager to redefine the retail landscape at unprecedented speed. Bonus points if you have a passion for snacks!

About One Park FinancialOne Park Financial is a premier provider of financing solutions tailored for small and mid-sized businesses. We have proudly secured our position as a top workplace for seven consecutive years, earning accolades such as the Best Place to Work and Sun Sentinel's Top Places to Work awards. Our fast-paced, innovative financial services company is dedicated to disrupting the industry and making a positive impact on the lives of business owners across the nation. At One Park Financial, we celebrate excellence and results, ensuring your skills and passion are recognized and rewarded, with ample opportunities for both professional and personal growth.About the Role: Vice President of Credit OperationsIn this influential position, reporting directly to the Chief Operating Officer, the successful candidate will spearhead the credit decisioning process, which includes application and bank statement analysis, credit reviews, background checks, and funding operations. This critical role is designed to empower small businesses by providing essential capital and requires a highly experienced professional with a proven track record in underwriting and operations.Key ResponsibilitiesLead the Credit Operations department, overseeing three primary functions: application and bank statement analysis (Doc Processing Team), credit and background checks, funding review, and funding processes (Final Funding Team).Effectively manage and coordinate large operational teams, promoting seamless collaboration with Sales, Marketing, Quality Assurance & Compliance, Collections, Servicing, Product Development, and other relevant divisions.Create and implement operational rhythms to ensure growth of our portfolio while balancing risk, customer experience, and operational efficiency.Showcase your leadership skills by developing comprehensive training programs, policies, and procedures aimed at guiding operational teams to excel in small business credit evaluation practices.Build and enhance a cross-functional team of Directors, Managers, and Supervisors to ensure consistent and high-quality execution across departments.Continuously explore avenues for improvement within Credit Operations through process enhancements, workflow optimizations, and leveraging third-party vendor intelligence.Utilize data analysis and reporting skills to drive team success and identify operational improvement opportunities by establishing Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs).

At Coco, we are at the forefront of transforming last-mile delivery through innovative autonomous robots, enabling faster, more efficient, and sustainable deliveries. We seek a proactive and technologically adept Fleet Quality Technician to manage our facility operations, ensuring our teams are equipped with the necessary resources and optimal environments for success.About the RoleAs our Fleet Quality Technician, you will play a crucial role in our robot operations, responsible for the assembly, maintenance, and deployment of delivery robots with precision. You will lead initiatives to diagnose and resolve hardware, electrical, and IoT-related issues, developing scalable and repeatable solutions. This position involves hands-on repairs, testing, and providing essential feedback to enhance future hardware iterations. If you thrive in a fast-paced, technical environment and take pride in your problem-solving abilities, this role is for you.What You'll DoAct as the technical lead during robot deployments, swiftly identifying and resolving mechanical, electrical, and software integration challenges.Take ownership of root-cause analysis and resolution processes for fleet quality issues that affect deployment success and uptime.Design and implement scalable standard operating procedures (SOPs), tools, and diagnostics to minimize downtime and enhance serviceability for frontline teams.Collaborate effectively with Engineering, Supply Chain, and Field Operations to ensure product issues are addressed promptly.Provide structured feedback to Product and Engineering teams, assisting in piloting new hardware, software, or process changes in the field.Create lightweight dashboards, diagnostic logs, and technical documentation for team-wide adoption.About You4–6+ years of experience in hardware operations, fleet maintenance, or field engineering, particularly with mechanical and electrical systems.Extensive experience in troubleshooting mechanical, electrical, and IoT-related issues.Possess a strong systems-thinking mindset, focusing on solving root causes rather than just symptoms.Self-motivated, independent, and solution-oriented—capable of identifying problems proactively.Exceptional communication skills, adept at working with both technical and non-technical stakeholders.

At Gopuff, we are on the lookout for dedicated Operations Associates (OAs) to join our dynamic operations team. Reporting directly to a Site Leader, OAs are pivotal to our operations, embodying qualities such as drive, resilience, positivity, and an eagerness to take on challenges. In this role, you will handle a variety of operational tasks, including picking, packing, receiving products both on-site and in our kitchen (if applicable), and collaborating with our partner drivers.Gopuff is the go-to service for everyday essentials, day and night, rain or shine. We are building a team of innovative thinkers, dreamers, and risk-takers ready to revolutionize the retail landscape at an unprecedented pace. And if you enjoy snacks, that’s a bonus!

Company OverviewTerry Soot Management Group (TSMG) is a pioneering field data collection company established in 2017, operating across Europe and North America. Our mission is to gather crucial data in locations where automation is not feasible. We meticulously document features, capture photographs, record videos, and analyze environments to provide our clients with the detailed insights necessary for informed decision-making. Our dedicated field data collection teams are always prepared to tackle new challenges.Position Summary:The Autonomous Vehicle Operator plays a critical role in the operation and assessment of self-driving vehicles in autonomous mode. This includes the collection of data, provision of valuable feedback, and delivering ride-hailing services to the public.