Customer Care Team Lead at abound | Milton Keynes

Join abound as a Customer Care Team Lead, where you will be pivotal in guiding our dedicated customer service team to provide exceptional support and solutions to our clients. You will oversee daily operations, ensuring that our team meets performance metrics while fostering an environment of continuous improvement and professional growth.

As a Customer Service Specialist at abound, you will play a vital role in ensuring our customers have the best experience possible. You will be responsible for responding to customer inquiries, resolving issues, and providing product information. Your exceptional communication skills and ability to empathize with customers will help us maintain high satisfaction levels.

Join our dedicated team at Home Instead Care, where we are committed to providing exceptional care to individuals in their own homes. As a Care Professional, you will play a vital role in enhancing the quality of life for our clients through compassionate companionship and support.

Join abound as a Senior Collections Advisor, where you will play a pivotal role in managing collections processes and ensuring customer satisfaction. You will lead efforts to maintain our accounts receivable while working closely with clients to resolve any outstanding issues. Your expertise in collections will contribute significantly to our financial health and client relationships.

Role overview The Customer Experience Specialist at Xero serves as a primary contact for customers ranging from newcomers to seasoned professionals. The focus is on providing thoughtful support and clear guidance, especially with accounting and bookkeeping questions. Empathy and attentive listening are essential in every interaction, with the goal of achieving high customer satisfaction across multiple communication channels. Daily responsibilities include managing customer inquiries from start to finish, maintaining accurate records in the case management system (such as Salesforce), escalating more complex issues when needed, and keeping customers informed throughout the process. Consistently meeting quality and productivity targets is a key part of the job, along with upholding a high standard of service in every interaction. Team collaboration The Customer Experience (CX) team works together to support Xero’s global community, including small business owners, bookkeepers, and accountants. The team provides both proactive and reactive assistance, aiming to demonstrate the value Xero brings to each customer. Support is available 24/7 across several channels. Key focus areas Delivering strong support via phone, email, and chat Proactively helping customers get the most out of Xero Making outbound calls to address and resolve customer needs Keeping up with product updates and logging case details accurately Work schedule options Several shift patterns are available for this position: Monday through Friday, 11:30 AM – 8:00 PM Tuesday through Saturday, 11:30 AM – 8:00 PM Sunday through Thursday, 11:30 AM – 8:00 PM The expected start date for this role is June 22, 2026.

Founded in 1971 in Somerset, England, Mulberry has evolved into a globally recognized British lifestyle brand, celebrated for its commitment to quality and innovative design that embodies the Mulberry Spirit.With sustainability at the core of our mission, we proudly achieved B Corp Certification in 2024, reflecting our dedication to a purpose-driven approach. We remain committed to enhancing our positive impact on both people and the planet.Our values resonate deeply within our culture; we are looking for individuals who are honest, dynamic, and community-oriented. If you share these values, we invite you to join our innovative team.As a Concession Leader at Mulberry, you will be at the helm of your store, leading your team to success. Your passion for people and commitment to delivering an exceptional customer experience will be pivotal as you work to continuously develop yourself and your team. We encourage you to become an expert in your field and embrace the opportunity to contribute to our 'Back to the Mulberry Spirit' strategy.Key Responsibilities:Team Development:- Build a high-performing team that values diversity, equity, and inclusion. Foster an environment of empathy and understanding in all interactions.- Promote dynamic discussions, encouraging creativity and collaboration by inviting diverse ideas and perspectives.- Establish a culture of open feedback, celebrating successes while coaching and challenging team members.Customer Focus:- Create a welcoming and enjoyable atmosphere for both customers and team members.- Commit to delivering a memorable customer experience and inspire your team to do the same.- Be culturally aware, leveraging Mulberry's position in the world of art and life to excite and engage our clientele.

About Allica BankAllica Bank is recognized as the UK’s fastest growing financial technology (Fintech) company, dedicated to serving established small and medium-sized enterprises (SMEs). Our mission is to address the needs of one of the last major underserved segments in the Fintech space.Established SMEs form the backbone of local economies, contributing to over a third of our national economy. Unfortunately, they have often been overlooked by both traditional banks and modern fintech solutions.Department OverviewIn response to our expanding customer base and ongoing growth, we are thrilled to announce openings for Customer Service Advisors.The Operations division at Allica plays a critical role in executing all daily transactions, ensuring seamless service delivery across our diverse product lines, including Commercial Mortgages, Asset Finance, Deposits, and Payment Accounts. Our team prioritizes strict adherence to regulatory requirements and internal policies.Key responsibilities include:Smooth and efficient digital account opening and servicing.Customer interactions via telephony, email, and in-app messages.Managing payment and reconciliation activities.Supporting treasury operations.Conducting customer due diligence in compliance with Know Your Customer and Know Your Business protocols.Managing the lending pipeline effectively.Ensuring quality assurance and control measures are in place.Facilitating issue resolution.Maintaining accurate records and data management.Supporting all change initiatives within the bank.Role OverviewThe Customer Service Advisor will serve as the first point of contact for our Retail and SME customers, providing exceptional service through Chat (Online) and Telephony, while also engaging in Back Office activities to ensure operational excellence.In this role, you will be pivotal in delivering outstanding customer experiences, embodying our values, and communicating in a manner that resonates with our clients' needs and the banking challenges they encounter.

Eurofins Scientific is seeking a Laboratory Technician to join the team in Milton Keynes. This role plays a key part in supporting daily laboratory operations and upholding quality standards. Role overview The Laboratory Technician performs a variety of tests and analytical procedures to support laboratory activities. Maintaining compliance and meeting quality requirements are central to the work. The position helps keep laboratory processes running smoothly and efficiently. What you will do Perform laboratory tests and analytical procedures as directed Contribute to meeting quality and compliance standards Assist with the daily operations of the laboratory Requirements Keen attention to detail Interest in scientific work and investigation This position offers the opportunity to help maintain high standards within a scientific environment at Eurofins in Milton Keynes.

evolve seeks a Project Coordinator to join its team in Milton Keynes. This role centers on managing live, high-impact projects for clients in the quantitative finance and technology recruitment space. The Project Coordinator will support a team of eight consultants, ensuring every step from candidate submission to interview completion runs smoothly and efficiently. What you will do Take full ownership of active processes, guiding them from start to finish. Coordinate directly with clients from leading tier 1 Hedge Funds and Trading firms. Oversee interview scheduling, confirmations, and all related logistics. Handle communication between clients and candidates after submissions. Proactively manage the next steps for all candidate submissions. Follow up on candidate availability and gather interview feedback. Role context This position goes beyond standard administrative support. The Project Coordinator manages a high-volume, high-value desk, often working with consultants who each handle 5 to 10 active candidates per week. The impact of this work is visible in placements, revenue, and client satisfaction. About evolve evolve is an executive search firm focused on quantitative finance and technology recruitment. In just five years, the company has grown from a new entrant to a top performer, consistently outpacing established competitors. Consultants at evolve average $400,000-$500,000+ in production, with fee mandates ranging from $100,000 to $700,000, and several consultants achieving seven-figure billings. The company attributes its success to a strong platform built on process, accountability, and execution, and is now scaling further.

Join our dynamic team at Culina Group as a Warehouse Operative! In this role, you will be integral to our operations, ensuring that our warehouse functions smoothly and efficiently. Your responsibilities will include receiving, storing, and dispatching goods, as well as maintaining a clean and organized workspace. We are looking for enthusiastic individuals who thrive in a fast-paced environment and are keen to start their career in logistics.

Are you seeking an interpreter position in Milton Keynes? Join our team at Language Empire! We offer flexible hours and competitive rates for freelance interpreters working in diverse environments including the NHS, local authorities, law enforcement, probation services, and various public and private organizations. Since our establishment in 2001, Language Empire has been a trusted provider of professional interpreting and translation services throughout the UK, covering a wide range of languages and dialects. If you are fluent in one or more foreign languages and are interested in contributing to essential sectors such as politics, business, healthcare, and public service, we want to hear from you! We are currently looking for: Face-to-Face Interpreters Telephone Interpreters Video Interpreters Translators Note: This is a self-employed role. Your Responsibilities: As an interpreter, you will listen to and understand the content in the source language, then accurately convey it in the target language. Key responsibilities include: Providing interpreting services for individuals accessing legal, health, and local government services Assessing non-English speakers’ understanding after each segment Engaging in conference, consecutive, and public service interpreting Handling confidential information with care Acting as a liaison between service users and providers Qualifications: Fluency in English and at least one other language Right to work in the UK is essential Aged 21 or older Formal qualifications such as: Diploma in Public Service Interpreting (DPSI) Community Interpreting certification NRPSI, CIOL, or ITI registration is advantageous A degree in Translation, Interpreting, or Languages Other relevant qualifications in interpreting Benefits: Flexible working hours that suit your lifestyle Ability to work from home Autonomy as a self-employed interpreter Support and guidance from our dedicated in-house team Opportunities for continuous professional development Upon approval of your registration, we will reach out to you with job opportunities in your area.

Culinagroup is looking for a Warehouse Operative to join the team in Milton Keynes. This is a full-time role focused on supporting the movement of goods through the warehouse and ensuring daily operations run smoothly. Main responsibilities Receive and check incoming inventory to verify accuracy Process and store goods securely and in the correct locations Pick and prepare customer orders for dispatch Contribute to keeping the warehouse tidy and organized Location This position is based in Milton Keynes.

Join a Global Leader as an IT Project Manager in Milton KeynesFocus IT Recruitment is excited to partner with a renowned global brand that is seeking an IT Project Manager with extensive experience in executing IT projects and systems. This role is ideal for someone who possesses a deep understanding of business initiatives and thrives in a dynamic, fast-paced environment. The company values work-life balance and offers flexible working options to support your lifestyle.

Role overview The Recruitment Coordinator at Evolve in Milton Keynes plays a central part in the interview process for high-value, live mandates. Working closely with clients from top hedge funds and trading firms, this role directly influences placements, revenue, and the overall client experience. The coordinator acts as a key link between candidates, consultants, and clients, ensuring each step is handled with care and efficiency. About Evolve Evolve is an executive search firm specializing in quantitative finance and technology recruitment. In just five years, the team has grown from a new entrant with no brand recognition or client base to consistently outperforming many established competitors. Evolve’s success comes from a focus on process optimization, accountability, and strong execution. Average production per head: $400,000–$500,000+ Fee mandates range from $100,000–$700,000 Several consultants have achieved seven-figure billings The firm continues to expand, building on a platform designed for performance and growth. What you will do This position supports eight consultants and is a core part of the delivery team. Unlike traditional administrative support, the Recruitment Coordinator takes full ownership of interview coordination for a high-volume, high-value desk. The role covers every stage from candidate submission through interview completion, helping processes move quickly and smoothly. Schedule, confirm, and oversee all interview logistics from start to finish Manage communications between clients and candidates after submission Be included on all submissions and proactively drive the interview process forward Requirements Success in this role depends on strong organizational skills, attention to detail, and the ability to keep pace in a deal-driven setting.

Join Our Team as a Pastry Chef – Woburn!Tired of unsociable hours? We have the perfect opportunity for you!Join a reputable company known for its exceptional quality and friendly service as a Pastry Chef in our vibrant restaurant.Enjoy a balanced lifestyle with evening shifts off, and time off during Christmas Day, Boxing Day, and Easter Sunday, along with a fair share of weekends!This role offers you the chance to pursue your passion while maintaining a healthy work-life balance!Salary: £24,000 Shift Pattern: Straight shifts with evenings off. Contracted Hours: 36 to 45 hours per week, with paid overtime.Additional Benefits:28 days of holiday per year, increasing with serviceChristmas Day, Boxing Day, and Easter Sunday offGenerous staff discountsComplimentary meals during shiftAll dishes are freshly prepared using premium ingredients!About You:As a Pastry Chef, you'll collaborate closely with the Sous Chef and Head Chef to ensure the restaurant operates smoothly and that our customers are delighted with both our service and culinary offerings.Your Responsibilities Include:Creating high-quality pastries and cakesUtilizing food and cleaning order sheets efficientlyMaintaining accurate and up-to-date due diligence documentationThis is an excellent opportunity for someone looking to advance their culinary career!If you aspire to grow within the catering industry, APPLY TODAY!

Position Overview: Personal Functional AssessorWe are seeking a dedicated Personal Functional Assessor to join our team in Milton Keynes. This role involves conducting thorough and independent assessments of patients and service users, interpreting clinical information, and providing concise, professional reports based on your findings.Key Responsibilities:Meet productivity and quality targets set by our Healthcare Partners, while actively seeking and responding to feedback.Analyze medical evidence and clinical information to deliver clear and professional assessments.Conduct thorough medical examinations and provide informed medical advice.Assess patients' capabilities to perform functional activities and work-related tasks.Produce comprehensive reports that facilitate decision-making processes.Maintain high professional standards and ensure the English language quality of reports is exemplary.Achieve service and quality targets consistently.Implement any necessary amendments to reports as suggested by the Audit Team.General Duties:Proactively engage in your professional development to stay current with clinical practices.Liaise effectively with administration, management, and external clients to resolve queries promptly and professionally.Collaborate with colleagues, including Group Clinical Operations and Project Managers, to enhance client services.Ensure patient confidentiality and maintain a secure work environment when working remotely.Understand and work within the client Key Performance Indicators.Uphold a high standard of professionalism in all client interactions.Perform additional duties as needed for the role.

We are actively seeking dependable Relief and Temporary Chefs for various fresh food establishments in and around Milton Keynes.This is a fantastic opportunity for chefs looking for flexible working arrangements with immediate starts available, along with options for future bookings. Enjoy ongoing work opportunities that can fit around your schedule, whether it be short-term placements or odd days.Key Features:Straight shiftsCompetitive hourly pay ratesAccommodation provided at select locationsIf you are interested, please call or text SUE at 01442 873334 or 07702 948333 to discuss further or send your CV.

Are you seeking a rewarding interpreter position in Milton Keynes, Buckinghamshire? Join our dynamic team at Language Empire, where we offer flexible working hours and competitive compensation.We are urgently on the lookout for freelance interpreters to engage in a variety of environments, including the NHS, Local Authorities, Police, Probation Services, and both public and private organizations.Founded in 2001, Language Empire has over 20 years of experience in delivering professional interpreting and translation services throughout the UK. Our extensive capabilities cover hundreds of languages and dialects. If you are proficient in one or more foreign languages and are eager to contribute meaningfully in sectors such as politics, business, healthcare, and public service, this is the perfect role for you!We are currently seeking candidates for: Face-to-Face InterpretersTelephone InterpretersVideo InterpretersTranslatorsPlease note that this is a self-employed position.The Role:As an interpreter, you will be responsible for accurately listening to, understanding, and memorizing content in the source language, then conveying the message in the target language with utmost precision.Your key responsibilities will include:Providing interpretation services for individuals accessing legal, health, and local government services.Ensuring comprehension among non-English speakers after each segment of speech.Conducting conference, consecutive, and public service interpreting.Handling sensitive and confidential information with care.Acting as a liaison between service users and providers.

As a Site Reliability Engineer (SRE) at hellokindred, you'll play a critical role in maintaining and enhancing our systems reliability, performance, and scalability. You will collaborate with cross-functional teams to implement best practices for system monitoring, incident response, and performance optimization. Your expertise will ensure that our infrastructure is robust and can handle the demands of our growing user base.

Allica Bank seeks a CDD Analyst to help uphold compliance with regulatory standards. This role is based at the Milton Keynes office and centers on ensuring that customer due diligence processes meet required guidelines. What you will do Carry out customer due diligence checks to verify identities and assess risk. Work to improve the onboarding and review experience for customers, supporting smoother processes. Share findings and insights with colleagues to support informed decision-making across teams. Location This position is located at Allica Bank's Milton Keynes office.