About the job
Join a global leader that partners with renowned brands! We are seeking a dedicated Junior IT Support Technician to become a vital part of our established team based in Milton Keynes.
The primary responsibility of the IT Support Technician is to deliver exceptional first-line support to our internal staff while ensuring top-notch customer service.
This role offers a unique opportunity to work with a diverse range of technologies and systems, providing an engaging environment for professional growth and skill development.
You will be responsible for maintaining high standards of service delivery, responding promptly to incoming support calls, performing on-site troubleshooting, and providing comprehensive issue resolution.
Additionally, you will manage hardware and software upgrades with minimal disruption to users, and ensure that all issues are addressed thoroughly from start to finish.
