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Segula Technologies is seeking a dedicated and skilled Production Operator to join our dynamic team in Montreal. In this pivotal role, you will be responsible for overseeing production processes, ensuring efficiency and quality at every stage. This is an exciting opportunity for individuals looking to advance their careers in a supportive and innovative environment.
Segula Technologies is seeking a dedicated and skilled Production Operator to join our dynamic team in Montreal. In this pivotal role, you will be responsible for overseeing production processes, ensuring efficiency and quality at every stage. This is an exciting opportunity for individuals looking to advance their careers in a supportive and innovative envi…
Position Overview:The Director of Operations for Product Marketing oversees end-to-end governance and is responsible for optimizing processes, workflows, and collaboration tools related to product marketing. The primary aim of this role is to enhance operational efficiency, ensure adherence to best practices, and manage key platforms such as Wrike, Confluence, and SharePoint.Your Daily Overview:Process Design and Workflow Improvement:Design and refine processes to improve collaboration within Product and Marketing teams.Build and map workflows using Wrike and SharePoint, documenting them in Confluence/Wiki.Train teams on new processes and update them based on feedback received.Go-to-Market Framework Responsibility:Own and maintain the existing Go-to-Market framework and ensure its adoption within the product team through Wrike templates.Gather user feedback, implement improvements, and create accompanying templates (e.g., messaging, business plans, pitch presentations).Support product launch projects by providing training and guidance to the product team.Collaboration with the Product Team:Work closely with the Operations Director in Product Management to ensure alignment of practices and effective Go-to-Market management across teams.Manage recurring tasks to collect and update information on product releases in an evolving roadmap presentation.Plan, organize, and present quarterly webinars, with the assistance of the product marketing team, to inform sales and marketing teams about recent updates, roadmap items, and commercial news.Organizational Representation:Represent the interests of the product team in cross-departmental initiatives.Collaborate with Taxonomy, Corporate Marketing Operations, Product Line Management, and Internal Communications teams on shared processes and standards.Champion of Internal and Sales SharePoint Sites.
Welcome! Thank you for visiting us! Are you actively seeking a new opportunity? Or are you just browsing the job market? Well, you’ve come to the right place!We are in search of a Product Manager III to join our Merchant Operations team with a clear mission: to automate operational friction as much as possible to deliver the fastest and smoothest experience for merchants worldwide. Any manual step a merchant must take is a problem you will be tasked to solve.In this role, you will own the strategy and product direction of the team. You will identify where automation, intelligence, and exceptional design can replace repetitive tasks in merchant workflows with speed and clarity.This dynamic position requires frequent collaboration with customers, internal teams, and cross-functional stakeholders to define priorities and build the roadmap. You must be agile and effective in the face of evolving business priorities, taking responsibility for transforming merchant pain points into seamless, automated experiences.If you are driven by eliminating friction and wish to make a significant impact on a global scale, this role is for you.Your Responsibilities:Define product features and scope by balancing customer, business, and technical needs.Gather insights from existing merchants, internal stakeholders, and market trends to guide the product strategy for merchant operational workflows.Create clear and comprehensible product delivery plans in collaboration with technical and design teams.Drive the execution of the team’s roadmap focusing on the efficiency and scalability of merchant operations.Contribute to evaluating new product concepts for future roadmap priorities.Collaborate with Go-To-Market teams to coordinate product launches.Define and track success metrics related to merchant operational outcomes.Develop trusting relationships with internal and external stakeholders.Become the product expert for merchant solutions.
Welcome to Lightspeed! Are you on the lookout for an exciting new role? Whether you’re actively seeking or just exploring options, you might be in the perfect spot!We are in search of a Senior Product Manager to join our dynamic Merchant Operations team. Our mission is straightforward yet impactful: to automate operational challenges and deliver an exceptional experience for merchants worldwide. Each manual process presents an opportunity for innovation, and you will be at the forefront of these solutions.In this pivotal role, you will steer the product vision and strategy, pinpointing areas where automation, intelligence, and exceptional design can streamline merchant workflows, enhancing both speed and clarity. This fast-paced position demands regular collaboration with customers, internal teams, and cross-functional stakeholders to define priorities and develop the roadmap. You'll thrive in a dynamic environment, adapting to shifting business needs while taking ownership of transforming merchant challenges into seamless, automated experiences.If you are passionate about minimizing friction and ready to make a significant impact on a global scale, we want to hear from you!Your responsibilities will include:Defining feature scopes that harmonize customer needs, business objectives, and implementation feasibility.Collecting insights from our merchant community, internal teams, and market trends to guide product direction for operational workflows.Developing clear product delivery plans and specifications in collaboration with technical and design teams.Leading the execution of the product roadmap aimed at enhancing merchant operational efficiency and scalability.Participating in the evaluation of new product ideas for future roadmap consideration.Collaborating with Go-to-Market teams to ensure successful product launches.Establishing and tracking product success metrics linked to merchant operational outcomes.Building strong relationships with internal and external stakeholders.Becoming the Subject Matter Expert (SME) for the merchant operations products you manage.Contributing to the broader team objectives, even when tasks extend beyond your defined role.
About Trackforce Trackforce develops SaaS solutions for physical security workforce management. Our platform supports over 4,600 clients in 50+ countries, helping organizations improve guard force management, speed up response times, boost efficiency, and manage costs while keeping safety at the forefront. The company operates from Dallas, with Centers of Excellence in Montreal and Wroclaw, and values flexibility and collaboration in a hybrid work setting. Role Overview Title: Director of Enterprise Product Management Location: Montreal, Canada (Hybrid, 3 days/week preferred) or US, remote Type: Full-time The Director of Enterprise Product Management will own and drive the enterprise product strategy at Trackforce. This leader defines the vision, roadmap, and execution plan for key platforms, including Command Center, corporate security, GRC Cartridges, and the MCP integration platform. The goal: position Trackforce as the core security intelligence solution in Fortune 2000 Security Operations Centers (SOCs). What You Will Do Lead and mentor a team of Product Managers focused on enterprise solutions. Shape product vision and roadmap for modular, API-first enterprise features. Drive rapid MVP delivery in six-week cycles. Advance an open integration ecosystem (AI/SIEM/SOAR). Ensure product investments align with revenue targets, Net Revenue Retention (NRR), and enterprise deal acceleration. Collaborate closely with Engineering, Sales, and executive leadership to develop go-to-market strategies. Integrate insights from the Customer Advisory Board into product direction. Engage directly with Fortune 500 security leaders and CISOs to inform product decisions. What We’re Looking For Strong technical proficiency and experience in enterprise SaaS. Proven success building and scaling platform products in demanding environments. Background in leading product teams and delivering measurable business outcomes. Ability to balance strategic vision with disciplined, rapid execution. Experience working with integration platforms and open ecosystems.
About Plusgrade:At Plusgrade, we believe that travel is not just about the destination; it is enriched by the memories we create along the way. Our mission is to redefine the future of travel by collaborating with over 250 airlines, hotels, cruise lines, rail networks, and financial services to create significant new revenue streams through exceptional customer experiences. Grounded in our core values of ambition, innovation, and collaboration, we are constantly pushed to push boundaries, exceed expectations, and leverage the best in everyone. We cultivate a culture that believes our strength lies in our unity, working together to build an extraordinary future in the travel industry. Join us in transforming everyday travel into truly extraordinary experiences.About the Position:As a Senior Product Manager for the Global Product Intelligence team, you will lead the development and execution of our AI product strategy within a key product area. This role is vital in shaping the future of Plusgrade's AI capabilities, focusing on evolving our initial offerings into sophisticated, autonomous AI-driven solutions. You will act as a bridge between customer needs and technical execution, fostering alignment within the organization to deliver high-impact outcomes for Plusgrade and, more importantly, for our partners and their travelers.Your Responsibilities:Reporting to the Director of Product Management, you will:- Define, draft, and ensure alignment on the three-year plan for one or more AI-focused solutions.- Create operational plans and roadmaps for key milestones and resource allocation.- Collaborate with data science, product, sales, and marketing teams to evolve solutions towards autonomous decision-making.- Work effectively with stakeholders from engineering, legal/policy, sales, and marketing to ensure alignment on plans.- Understand customer and consumer needs to identify how AI-based solutions can meet these opportunities.- Lead communication with clients to ensure they fully benefit from the solution.- Use written documentation to guide decisions, ensuring clarity and transparency across the organization.
Location: Remote (US or Canada)Type: US Applicants - Full-Time; Canadian Applicants - Independent ContractorAbout UsAt humanagency, we are rapidly expanding and have a robust pipeline of opportunities that require outstanding talent across various disciplines. Our mission is to recruit individuals, from innovative producers to technical specialists and entrepreneurial leaders, who can assist us in achieving this next chapter of growth.We pride ourselves on being a results-driven company. Our leaders are hands-on, teams operate collaboratively, and every individual plays a crucial role in our deliverables. We encourage open feedback and swift learning, continuously raising the standards of our work. The best ideas prevail here, regardless of their source, as our clients depend on us to deliver top-notch outcomes consistently.Our clients' missions, products, and financial results are paramount. We immerse ourselves in their environments, acting as stewards of their objectives and partners in addressing significant challenges. Every product, strategy, or asset we develop must be aesthetically pleasing and functional; practical, usable, and designed for impactful real-world application.Our people are our greatest asset, and we grow by hiring individuals who propel us forward. Across strategy, engineering, design, data, and operations, we seek teammates who elevate our performance. We believe in always hiring up, never down.We collaborate with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe that AI should enhance human potential rather than replace it, and we build with this conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and assist them in integrating AI in ways that align with their missions and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.Throughout our journey, we lead with purpose, passion, and a sense of adventure. We engage in meaningful work with people we care about, making the journey an adventure worth taking. At humanagency, our identity and our work ethos are intertwined.About the RoleWe are seeking a Product Lead to join our team and integrate directly within one of our client organizations — a leader in design-build. This position is suited for a hands-on product builder who excels at embedding with teams, comprehending their workflows, and delivering AI-powered software that generates genuine value.
Join Segula Technologies as an Operations Supervisor, where you'll lead our dedicated team in ensuring efficient and effective operations within our maintenance department. This pivotal role is designed for individuals who are proactive, motivated, and ready to contribute to our mission of delivering excellence in technology solutions.
Role overview The Commercial Operations Manager at Vention plays a key part in developing sales and operational strategies. This position partners with teams throughout the company to improve processes and enhance the customer experience. What you will do Expect to analyze data to inform decisions and find ways to increase operational efficiency. Collaboration is essential, as the role involves working with different departments to refine how things get done and support business goals. Key focus areas Shape and improve sales and operational strategies Work closely with cross-functional teams Interpret data to guide decision-making Drive improvements in customer experience and process efficiency
About FulltimeFulltime is the leading AI receptionist for the skilled trades industry, empowering entrepreneurs to deliver a world-class customer experience.Our technology enables HVAC, plumbing, and electrical businesses across North America to deploy AI agents that answer calls 24/7, secure more contracts, and provide quicker service, allowing owners to focus on what truly matters.We're building a future where no small trades business loses a client due to a missed call, where owners reclaim their evenings, and where AI handles reception so that tradespeople can excel at their craft. We are experiencing rapid growth with an excellent product-market fit and a vast untapped market ahead of us.About the RoleFulltime is seeking a Head of Operations to spearhead our revenue engine, customer experience, and team growth. You will be on the frontline building before leading a team, and that’s precisely where we want you to be.Your primary objective will be to accelerate our commercial approach and deliver exceptional customer results, whether by building our sales process, designing our onboarding programs, or recruiting a high-performing team. This role is for a builder who thrives in ambiguity and is equally comfortable closing a sale and designing the system behind it.Your ResponsibilitiesOversee the entire go-to-market movement: define the sales process, manage the pipeline, and consistently achieve growth targets.Design and enhance onboarding and customer success programs that drive retention and expansion.Build and deploy internal AI agents to automate operational workflows and enhance customer experience.Recruit, coach, and develop high-performing talent as we scale.Your Qualifications4+ years of experience in a high-growth startup, operational or product leadership role, or management consulting.Demonstrated ability to build from the ground up: you've launched go-to-market initiatives and created replicable processes.A founder's mindset: you operate without an established guide and do whatever it takes to achieve results.Fluency in both French and English, written and spoken.Preferred QualificationsExperience in skilled trades, home services, and/or vertical SaaS.Previously built a customer success or go-to-market function in a startup.BenefitsCompetitive salary and performance-based compensation.
Join Our Team as an Infrastructure Operations AnalystCrucialLogics Inc. is seeking a dedicated Infrastructure Operations Analyst to join our dynamic team in Montreal, Canada. In this role, you will be instrumental in ensuring the smooth operation of our infrastructure systems, leveraging your expertise in Microsoft technologies.The position offers an exciting opportunity to work within a diversified holding company that has a rich history of success spanning over four decades. Our strategic approach to acquisitions and internal growth has allowed us to expand our portfolio across various sectors including manufacturing, construction, and industrial services.As part of our enterprise services department, you will collaborate with multiple core business groups, where your contributions will be highly valued. Our acquired companies operate with significant autonomy while benefiting from our shared expertise in market strategies and management practices.
Hello! Thank you for stopping by Are you actively in search of a new opportunity? Or just exploring the market? Well... you might be in the right place!We are on the lookout for a GTM Operations Analyst to aid in the execution of key business initiatives related to hardware across global markets, based in Montreal. This role falls within the broader Go-To-Market operations function and aims to bring structure, consistency, and visibility to new and evolving hardware programs.This position is execution-focused, perfect for someone who thrives in a structured operational environment, is comfortable with ambiguity, and manages end-to-end processes in a fast-paced setting.Your Responsibilities Include:• Supporting Process Creation and DocumentationAssisting in developing operational documentation, including process flows and standard operating procedures (SOP), for new GTM hardware initiatives.Translating business needs into clear and actionable workflows.Identifying gaps, edge cases, or dependencies in early-stage processes.• Managing Manual Process ExecutionExecuting recurring operational tasks related to hardware initiatives (e.g., data identification, eligibility verification, action tracking, billing triggers).Extracting and filtering data from internal systems to identify relevant customer cohorts.Facilitating communication flows between cross-functional stakeholders.Ensuring accuracy and consistency during pilot phases and initial rollouts.• Monitoring Performance and Maintaining VisibilityTracking key operational indicators such as billing activity, adoption signals, and process compliance.Maintaining tracking files and dashboards using Excel and internal reporting tools.Reporting variances, trends, and issues for review by management.
Full-time|On-site|Montreal, Quebec, Canada; Ottawa, ON, Canada; Toronto, Ontario, Canada
Greetings! We appreciate your interest in joining our team at Lightspeed! If you are on the lookout for an exciting new opportunity or simply exploring the market, you may have found your ideal match! We are in search of a Product Manager III to lead our dedicated Golf team, focusing on our essential tee sheet product. In this pivotal role, you will oversee the product direction and strategy, engaging in continuous collaboration with both customers and internal teams to prioritize tasks and build a comprehensive roadmap. Your adaptability in navigating evolving business landscapes and your ability to take ownership of solutions for customer challenges will be crucial to your success. If you are a proactive problem-solver eager to make a significant impact on a global scale, we want to hear from you! Your Responsibilities: Define features and scope that harmonize customer needs, business objectives, and implementation realities. Collect insights from our customer base, internal stakeholders, and market trends to guide product strategy. Develop clear product delivery plans and requirements in collaboration with technical and design teams. Lead the implementation and execution of the team’s roadmap. Assess and contribute to new product concepts for future roadmap consideration. Work closely with Go-to-Market teams to ensure successful product launches. Establish metrics to define and report on product success. Build and maintain trusted relationships with stakeholders, both internally and externally. Become a Subject Matter Expert (SME) for the product offerings you manage. Collaborate with the wider team to achieve organizational goals, even if it requires stepping outside your designated role.
Join Our Dynamic Team:At Genetec, we lead the charge in providing enterprise-level security solutions that seamlessly integrate video surveillance, access control, and an array of functionalities across thousands of servers and devices. Our robust offerings, ranging from compact remote devices to sophisticated rack-mounted servers and storage systems, empower airports, retail chains, transportation control centers, cities, educational institutions, correctional facilities, and more worldwide to enhance safety and security in our daily lives.Your Daily Responsibilities:As the Product Line Manager, you will take full ownership of the product line management, including:Defining the roadmap for current generation products, upcoming changes, and next-generation hardware.Launching new products by analyzing market needs, pricing strategies, design, and executing launches with contract manufacturers.Collaborating with suppliers and sales teams on custom parts for strategic opportunities.Conducting business analyses on the product portfolio to monitor margin anomalies and identify sales trends.Maintaining and developing technical sales tools.Providing pre-sales technical support for device deployment and maintenance inquiries.Evaluating contract manufacturers' performance, including quality control and pricing audits.Contributing to R&D for developing software tools and features.Working with marketing to create internal and external training content for the product line.What Makes You an Ideal Candidate:A Bachelor’s degree in marketing, computer science, business with IT training, or equivalent experience.Three or more years of experience in product or service management or within the IT sector.Exceptional planning and prioritization skills - ability to manage multiple projects successfully while meeting deadlines.Strong collaboration skills - demonstrated ability to lead and influence others within a project and matrix environment.Excellent interpersonal skills with an approachable demeanor; ability to interact across all organizational levels.Fluency in French and English, both spoken and written (this role involves interactions with international colleagues and clients).
Join Outpost VFX as a Production Coordinator, where you will play a vital role in overseeing production processes and ensuring the smooth execution of projects. You will collaborate with various teams, manage schedules, and facilitate communication between departments to meet deadlines and maintain quality standards.
Welcome and thank you for your interest! Are you actively exploring new opportunities? Or just casually browsing the market? If so, you might be in the right place!Revenue Operations is a pivotal lever in how we plan, execute, and scale our go-to-market strategy. As a Senior Manager of Revenue Operations, you will lead the regional RevOps function and build a high-performing team that acts as a strategic partner to GTM leaders. You will establish a best-in-class operational rhythm for forecasting, pipeline performance, and governance of key performance indicators (KPIs) — ensuring leaders have reliable insights, clear accountability, and the ability to act swiftly.In this role, you will be responsible for defining, monitoring, and evolving KPIs throughout the customer lifecycle — providing clarity on what matters, why it matters, and what actions are necessary to improve results. You will closely collaborate with Finance, GTM, Product, and Enablement teams to develop investment proposals, enhance productivity and capacity, and evolve processes that increase predictability and profitable growth. This is a high-impact leadership role that combines strategic planning, analytical rigor, and cross-functional influence to drive measurable business outcomes.Your Responsibilities:As the Senior Manager of Revenue Operations, you will spearhead the strategy and execution of RevOps for the NOAM Retail region — ensuring operational excellence, strong governance, and a consistent GTM cadence that supports revenue and profitability goals. You will translate company OKRs into actionable plans, metrics, and operational rhythms that foster clarity, alignment, and performance.Weekly Performance Review and Forecast/Pipeline CadenceLead the weekly business cadence with GTM leaders, providing a clear narrative on pipeline health, performance trends, risks, and required actions.Ensure forecasting rigor for the end of month (EOM), end of quarter (EOQ), and end of year (EOY), guaranteeing accuracy, consistency, and accountability across teams.
Join Novisto as a Lead Product Marketing Manager, where you will play a pivotal role in defining our multi-product platform's presence in the market. Your mission will involve crafting our narrative, spearheading exceptional product launches, and empowering our go-to-market teams for success.This strategic position integrates closely with Product, Sales, Customer Experience, Marketing, and Partnerships, transforming complex capabilities into compelling narratives that resonate with enterprise buyers.As a visible leader, your contributions will have a direct impact on our growth, market perception, and product adoption, helping us support some of the most sustainability-driven organizations worldwide.
MaintainX stands as the world's leading platform for asset management and work intelligence tailored for industrial and frontline environments. Our modern, cloud-based IoT tool enhances reliability, safety, and operational efficiency of physical equipment and facilities. With over 11,000 companies, including renowned names like Duracell, Univar Solutions Inc, Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell, MaintainX fuels operational excellence. Recently, we secured a Series D funding of $150 million, bringing our total funding to $254 million and valuing our company at $2.5 billion. We are on the lookout for a talented Senior Product Designer to join our expanding team and help shape the next generation of the MaintainX product experience. In this role, you will lead design efforts throughout the product lifecycle, from discovery and research to creating functional mockups, prototypes, and sophisticated user interfaces for both web and mobile platforms. You will work closely with product managers, engineers, and fellow designers to deliver features that simplify complex systems, ensuring they are intuitive and user-friendly for non-technical users.
Hello and thank you for your interest! Are you on the lookout for your next career challenge? Or simply exploring the market? If so, you may have just found the perfect match!The Revenue Operations team plays a vital role in how we strategize, implement, and elevate our go-to-market initiatives. As the Senior Manager of Revenue Operations, you will spearhead the regional RevOps function and cultivate a high-performing team that serves as a strategic ally to our go-to-market leadership. Your efforts will establish a top-tier operational framework encompassing forecasting, pipeline performance, and KPI governance, ensuring that leaders possess reliable insights, defined accountability, and the agility to act decisively.In this pivotal role, you will take charge of defining, monitoring, and evolving KPIs throughout the entire customer lifecycle—clarifying what is significant, why it matters, and what steps are necessary to enhance results. You will collaborate closely with Finance, GTM, Product, and Enablement to develop investment cases, enhance productivity and capacity, and streamline processes that foster predictability and profitable growth. This high-impact leadership position combines strategic foresight, analytical rigor, and cross-functional influence to deliver measurable business outcomes.Your Key Responsibilities:Weekly Performance Reviews and Forecast/Pipeline ManagementLead and manage the weekly business cadence with the GTM leadership, presenting a clear narrative on pipeline health, performance trends, risks, and necessary actions.Ensure forecasting precision across EOM / EOQ / EOY, fostering consistency and accountability among teams.Adapt KPI frameworks as business needs evolve—introducing new metrics and scorecards to bolster decision-making and execution.Bi-weekly Performance Deep Dives (AE & AM)Conduct bi-weekly deep dives into New Business and Account Management performance at both representative and segment levels.Identify leading indicators, conversion trends, and execution gaps; translate insights into actionable priorities with GTM leaders and Enablement.
Join Vention as a Product Manager specializing in Physical AI, where you will spearhead innovative product strategies and drive the development of cutting-edge AI solutions. Collaborate with cross-functional teams to deliver exceptional products that meet customer needs and market demands.
Segula Technologies is seeking a dedicated and skilled Production Operator to join our dynamic team in Montreal. In this pivotal role, you will be responsible for overseeing production processes, ensuring efficiency and quality at every stage. This is an exciting opportunity for individuals looking to advance their careers in a supportive and innovative envi…
Position Overview:The Director of Operations for Product Marketing oversees end-to-end governance and is responsible for optimizing processes, workflows, and collaboration tools related to product marketing. The primary aim of this role is to enhance operational efficiency, ensure adherence to best practices, and manage key platforms such as Wrike, Confluence, and SharePoint.Your Daily Overview:Process Design and Workflow Improvement:Design and refine processes to improve collaboration within Product and Marketing teams.Build and map workflows using Wrike and SharePoint, documenting them in Confluence/Wiki.Train teams on new processes and update them based on feedback received.Go-to-Market Framework Responsibility:Own and maintain the existing Go-to-Market framework and ensure its adoption within the product team through Wrike templates.Gather user feedback, implement improvements, and create accompanying templates (e.g., messaging, business plans, pitch presentations).Support product launch projects by providing training and guidance to the product team.Collaboration with the Product Team:Work closely with the Operations Director in Product Management to ensure alignment of practices and effective Go-to-Market management across teams.Manage recurring tasks to collect and update information on product releases in an evolving roadmap presentation.Plan, organize, and present quarterly webinars, with the assistance of the product marketing team, to inform sales and marketing teams about recent updates, roadmap items, and commercial news.Organizational Representation:Represent the interests of the product team in cross-departmental initiatives.Collaborate with Taxonomy, Corporate Marketing Operations, Product Line Management, and Internal Communications teams on shared processes and standards.Champion of Internal and Sales SharePoint Sites.
Welcome! Thank you for visiting us! Are you actively seeking a new opportunity? Or are you just browsing the job market? Well, you’ve come to the right place!We are in search of a Product Manager III to join our Merchant Operations team with a clear mission: to automate operational friction as much as possible to deliver the fastest and smoothest experience for merchants worldwide. Any manual step a merchant must take is a problem you will be tasked to solve.In this role, you will own the strategy and product direction of the team. You will identify where automation, intelligence, and exceptional design can replace repetitive tasks in merchant workflows with speed and clarity.This dynamic position requires frequent collaboration with customers, internal teams, and cross-functional stakeholders to define priorities and build the roadmap. You must be agile and effective in the face of evolving business priorities, taking responsibility for transforming merchant pain points into seamless, automated experiences.If you are driven by eliminating friction and wish to make a significant impact on a global scale, this role is for you.Your Responsibilities:Define product features and scope by balancing customer, business, and technical needs.Gather insights from existing merchants, internal stakeholders, and market trends to guide the product strategy for merchant operational workflows.Create clear and comprehensible product delivery plans in collaboration with technical and design teams.Drive the execution of the team’s roadmap focusing on the efficiency and scalability of merchant operations.Contribute to evaluating new product concepts for future roadmap priorities.Collaborate with Go-To-Market teams to coordinate product launches.Define and track success metrics related to merchant operational outcomes.Develop trusting relationships with internal and external stakeholders.Become the product expert for merchant solutions.
Welcome to Lightspeed! Are you on the lookout for an exciting new role? Whether you’re actively seeking or just exploring options, you might be in the perfect spot!We are in search of a Senior Product Manager to join our dynamic Merchant Operations team. Our mission is straightforward yet impactful: to automate operational challenges and deliver an exceptional experience for merchants worldwide. Each manual process presents an opportunity for innovation, and you will be at the forefront of these solutions.In this pivotal role, you will steer the product vision and strategy, pinpointing areas where automation, intelligence, and exceptional design can streamline merchant workflows, enhancing both speed and clarity. This fast-paced position demands regular collaboration with customers, internal teams, and cross-functional stakeholders to define priorities and develop the roadmap. You'll thrive in a dynamic environment, adapting to shifting business needs while taking ownership of transforming merchant challenges into seamless, automated experiences.If you are passionate about minimizing friction and ready to make a significant impact on a global scale, we want to hear from you!Your responsibilities will include:Defining feature scopes that harmonize customer needs, business objectives, and implementation feasibility.Collecting insights from our merchant community, internal teams, and market trends to guide product direction for operational workflows.Developing clear product delivery plans and specifications in collaboration with technical and design teams.Leading the execution of the product roadmap aimed at enhancing merchant operational efficiency and scalability.Participating in the evaluation of new product ideas for future roadmap consideration.Collaborating with Go-to-Market teams to ensure successful product launches.Establishing and tracking product success metrics linked to merchant operational outcomes.Building strong relationships with internal and external stakeholders.Becoming the Subject Matter Expert (SME) for the merchant operations products you manage.Contributing to the broader team objectives, even when tasks extend beyond your defined role.
About Trackforce Trackforce develops SaaS solutions for physical security workforce management. Our platform supports over 4,600 clients in 50+ countries, helping organizations improve guard force management, speed up response times, boost efficiency, and manage costs while keeping safety at the forefront. The company operates from Dallas, with Centers of Excellence in Montreal and Wroclaw, and values flexibility and collaboration in a hybrid work setting. Role Overview Title: Director of Enterprise Product Management Location: Montreal, Canada (Hybrid, 3 days/week preferred) or US, remote Type: Full-time The Director of Enterprise Product Management will own and drive the enterprise product strategy at Trackforce. This leader defines the vision, roadmap, and execution plan for key platforms, including Command Center, corporate security, GRC Cartridges, and the MCP integration platform. The goal: position Trackforce as the core security intelligence solution in Fortune 2000 Security Operations Centers (SOCs). What You Will Do Lead and mentor a team of Product Managers focused on enterprise solutions. Shape product vision and roadmap for modular, API-first enterprise features. Drive rapid MVP delivery in six-week cycles. Advance an open integration ecosystem (AI/SIEM/SOAR). Ensure product investments align with revenue targets, Net Revenue Retention (NRR), and enterprise deal acceleration. Collaborate closely with Engineering, Sales, and executive leadership to develop go-to-market strategies. Integrate insights from the Customer Advisory Board into product direction. Engage directly with Fortune 500 security leaders and CISOs to inform product decisions. What We’re Looking For Strong technical proficiency and experience in enterprise SaaS. Proven success building and scaling platform products in demanding environments. Background in leading product teams and delivering measurable business outcomes. Ability to balance strategic vision with disciplined, rapid execution. Experience working with integration platforms and open ecosystems.
About Plusgrade:At Plusgrade, we believe that travel is not just about the destination; it is enriched by the memories we create along the way. Our mission is to redefine the future of travel by collaborating with over 250 airlines, hotels, cruise lines, rail networks, and financial services to create significant new revenue streams through exceptional customer experiences. Grounded in our core values of ambition, innovation, and collaboration, we are constantly pushed to push boundaries, exceed expectations, and leverage the best in everyone. We cultivate a culture that believes our strength lies in our unity, working together to build an extraordinary future in the travel industry. Join us in transforming everyday travel into truly extraordinary experiences.About the Position:As a Senior Product Manager for the Global Product Intelligence team, you will lead the development and execution of our AI product strategy within a key product area. This role is vital in shaping the future of Plusgrade's AI capabilities, focusing on evolving our initial offerings into sophisticated, autonomous AI-driven solutions. You will act as a bridge between customer needs and technical execution, fostering alignment within the organization to deliver high-impact outcomes for Plusgrade and, more importantly, for our partners and their travelers.Your Responsibilities:Reporting to the Director of Product Management, you will:- Define, draft, and ensure alignment on the three-year plan for one or more AI-focused solutions.- Create operational plans and roadmaps for key milestones and resource allocation.- Collaborate with data science, product, sales, and marketing teams to evolve solutions towards autonomous decision-making.- Work effectively with stakeholders from engineering, legal/policy, sales, and marketing to ensure alignment on plans.- Understand customer and consumer needs to identify how AI-based solutions can meet these opportunities.- Lead communication with clients to ensure they fully benefit from the solution.- Use written documentation to guide decisions, ensuring clarity and transparency across the organization.
Location: Remote (US or Canada)Type: US Applicants - Full-Time; Canadian Applicants - Independent ContractorAbout UsAt humanagency, we are rapidly expanding and have a robust pipeline of opportunities that require outstanding talent across various disciplines. Our mission is to recruit individuals, from innovative producers to technical specialists and entrepreneurial leaders, who can assist us in achieving this next chapter of growth.We pride ourselves on being a results-driven company. Our leaders are hands-on, teams operate collaboratively, and every individual plays a crucial role in our deliverables. We encourage open feedback and swift learning, continuously raising the standards of our work. The best ideas prevail here, regardless of their source, as our clients depend on us to deliver top-notch outcomes consistently.Our clients' missions, products, and financial results are paramount. We immerse ourselves in their environments, acting as stewards of their objectives and partners in addressing significant challenges. Every product, strategy, or asset we develop must be aesthetically pleasing and functional; practical, usable, and designed for impactful real-world application.Our people are our greatest asset, and we grow by hiring individuals who propel us forward. Across strategy, engineering, design, data, and operations, we seek teammates who elevate our performance. We believe in always hiring up, never down.We collaborate with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe that AI should enhance human potential rather than replace it, and we build with this conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and assist them in integrating AI in ways that align with their missions and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.Throughout our journey, we lead with purpose, passion, and a sense of adventure. We engage in meaningful work with people we care about, making the journey an adventure worth taking. At humanagency, our identity and our work ethos are intertwined.About the RoleWe are seeking a Product Lead to join our team and integrate directly within one of our client organizations — a leader in design-build. This position is suited for a hands-on product builder who excels at embedding with teams, comprehending their workflows, and delivering AI-powered software that generates genuine value.
Join Segula Technologies as an Operations Supervisor, where you'll lead our dedicated team in ensuring efficient and effective operations within our maintenance department. This pivotal role is designed for individuals who are proactive, motivated, and ready to contribute to our mission of delivering excellence in technology solutions.
Role overview The Commercial Operations Manager at Vention plays a key part in developing sales and operational strategies. This position partners with teams throughout the company to improve processes and enhance the customer experience. What you will do Expect to analyze data to inform decisions and find ways to increase operational efficiency. Collaboration is essential, as the role involves working with different departments to refine how things get done and support business goals. Key focus areas Shape and improve sales and operational strategies Work closely with cross-functional teams Interpret data to guide decision-making Drive improvements in customer experience and process efficiency
About FulltimeFulltime is the leading AI receptionist for the skilled trades industry, empowering entrepreneurs to deliver a world-class customer experience.Our technology enables HVAC, plumbing, and electrical businesses across North America to deploy AI agents that answer calls 24/7, secure more contracts, and provide quicker service, allowing owners to focus on what truly matters.We're building a future where no small trades business loses a client due to a missed call, where owners reclaim their evenings, and where AI handles reception so that tradespeople can excel at their craft. We are experiencing rapid growth with an excellent product-market fit and a vast untapped market ahead of us.About the RoleFulltime is seeking a Head of Operations to spearhead our revenue engine, customer experience, and team growth. You will be on the frontline building before leading a team, and that’s precisely where we want you to be.Your primary objective will be to accelerate our commercial approach and deliver exceptional customer results, whether by building our sales process, designing our onboarding programs, or recruiting a high-performing team. This role is for a builder who thrives in ambiguity and is equally comfortable closing a sale and designing the system behind it.Your ResponsibilitiesOversee the entire go-to-market movement: define the sales process, manage the pipeline, and consistently achieve growth targets.Design and enhance onboarding and customer success programs that drive retention and expansion.Build and deploy internal AI agents to automate operational workflows and enhance customer experience.Recruit, coach, and develop high-performing talent as we scale.Your Qualifications4+ years of experience in a high-growth startup, operational or product leadership role, or management consulting.Demonstrated ability to build from the ground up: you've launched go-to-market initiatives and created replicable processes.A founder's mindset: you operate without an established guide and do whatever it takes to achieve results.Fluency in both French and English, written and spoken.Preferred QualificationsExperience in skilled trades, home services, and/or vertical SaaS.Previously built a customer success or go-to-market function in a startup.BenefitsCompetitive salary and performance-based compensation.
Join Our Team as an Infrastructure Operations AnalystCrucialLogics Inc. is seeking a dedicated Infrastructure Operations Analyst to join our dynamic team in Montreal, Canada. In this role, you will be instrumental in ensuring the smooth operation of our infrastructure systems, leveraging your expertise in Microsoft technologies.The position offers an exciting opportunity to work within a diversified holding company that has a rich history of success spanning over four decades. Our strategic approach to acquisitions and internal growth has allowed us to expand our portfolio across various sectors including manufacturing, construction, and industrial services.As part of our enterprise services department, you will collaborate with multiple core business groups, where your contributions will be highly valued. Our acquired companies operate with significant autonomy while benefiting from our shared expertise in market strategies and management practices.
Hello! Thank you for stopping by Are you actively in search of a new opportunity? Or just exploring the market? Well... you might be in the right place!We are on the lookout for a GTM Operations Analyst to aid in the execution of key business initiatives related to hardware across global markets, based in Montreal. This role falls within the broader Go-To-Market operations function and aims to bring structure, consistency, and visibility to new and evolving hardware programs.This position is execution-focused, perfect for someone who thrives in a structured operational environment, is comfortable with ambiguity, and manages end-to-end processes in a fast-paced setting.Your Responsibilities Include:• Supporting Process Creation and DocumentationAssisting in developing operational documentation, including process flows and standard operating procedures (SOP), for new GTM hardware initiatives.Translating business needs into clear and actionable workflows.Identifying gaps, edge cases, or dependencies in early-stage processes.• Managing Manual Process ExecutionExecuting recurring operational tasks related to hardware initiatives (e.g., data identification, eligibility verification, action tracking, billing triggers).Extracting and filtering data from internal systems to identify relevant customer cohorts.Facilitating communication flows between cross-functional stakeholders.Ensuring accuracy and consistency during pilot phases and initial rollouts.• Monitoring Performance and Maintaining VisibilityTracking key operational indicators such as billing activity, adoption signals, and process compliance.Maintaining tracking files and dashboards using Excel and internal reporting tools.Reporting variances, trends, and issues for review by management.
Full-time|On-site|Montreal, Quebec, Canada; Ottawa, ON, Canada; Toronto, Ontario, Canada
Greetings! We appreciate your interest in joining our team at Lightspeed! If you are on the lookout for an exciting new opportunity or simply exploring the market, you may have found your ideal match! We are in search of a Product Manager III to lead our dedicated Golf team, focusing on our essential tee sheet product. In this pivotal role, you will oversee the product direction and strategy, engaging in continuous collaboration with both customers and internal teams to prioritize tasks and build a comprehensive roadmap. Your adaptability in navigating evolving business landscapes and your ability to take ownership of solutions for customer challenges will be crucial to your success. If you are a proactive problem-solver eager to make a significant impact on a global scale, we want to hear from you! Your Responsibilities: Define features and scope that harmonize customer needs, business objectives, and implementation realities. Collect insights from our customer base, internal stakeholders, and market trends to guide product strategy. Develop clear product delivery plans and requirements in collaboration with technical and design teams. Lead the implementation and execution of the team’s roadmap. Assess and contribute to new product concepts for future roadmap consideration. Work closely with Go-to-Market teams to ensure successful product launches. Establish metrics to define and report on product success. Build and maintain trusted relationships with stakeholders, both internally and externally. Become a Subject Matter Expert (SME) for the product offerings you manage. Collaborate with the wider team to achieve organizational goals, even if it requires stepping outside your designated role.
Join Our Dynamic Team:At Genetec, we lead the charge in providing enterprise-level security solutions that seamlessly integrate video surveillance, access control, and an array of functionalities across thousands of servers and devices. Our robust offerings, ranging from compact remote devices to sophisticated rack-mounted servers and storage systems, empower airports, retail chains, transportation control centers, cities, educational institutions, correctional facilities, and more worldwide to enhance safety and security in our daily lives.Your Daily Responsibilities:As the Product Line Manager, you will take full ownership of the product line management, including:Defining the roadmap for current generation products, upcoming changes, and next-generation hardware.Launching new products by analyzing market needs, pricing strategies, design, and executing launches with contract manufacturers.Collaborating with suppliers and sales teams on custom parts for strategic opportunities.Conducting business analyses on the product portfolio to monitor margin anomalies and identify sales trends.Maintaining and developing technical sales tools.Providing pre-sales technical support for device deployment and maintenance inquiries.Evaluating contract manufacturers' performance, including quality control and pricing audits.Contributing to R&D for developing software tools and features.Working with marketing to create internal and external training content for the product line.What Makes You an Ideal Candidate:A Bachelor’s degree in marketing, computer science, business with IT training, or equivalent experience.Three or more years of experience in product or service management or within the IT sector.Exceptional planning and prioritization skills - ability to manage multiple projects successfully while meeting deadlines.Strong collaboration skills - demonstrated ability to lead and influence others within a project and matrix environment.Excellent interpersonal skills with an approachable demeanor; ability to interact across all organizational levels.Fluency in French and English, both spoken and written (this role involves interactions with international colleagues and clients).
Join Outpost VFX as a Production Coordinator, where you will play a vital role in overseeing production processes and ensuring the smooth execution of projects. You will collaborate with various teams, manage schedules, and facilitate communication between departments to meet deadlines and maintain quality standards.
Welcome and thank you for your interest! Are you actively exploring new opportunities? Or just casually browsing the market? If so, you might be in the right place!Revenue Operations is a pivotal lever in how we plan, execute, and scale our go-to-market strategy. As a Senior Manager of Revenue Operations, you will lead the regional RevOps function and build a high-performing team that acts as a strategic partner to GTM leaders. You will establish a best-in-class operational rhythm for forecasting, pipeline performance, and governance of key performance indicators (KPIs) — ensuring leaders have reliable insights, clear accountability, and the ability to act swiftly.In this role, you will be responsible for defining, monitoring, and evolving KPIs throughout the customer lifecycle — providing clarity on what matters, why it matters, and what actions are necessary to improve results. You will closely collaborate with Finance, GTM, Product, and Enablement teams to develop investment proposals, enhance productivity and capacity, and evolve processes that increase predictability and profitable growth. This is a high-impact leadership role that combines strategic planning, analytical rigor, and cross-functional influence to drive measurable business outcomes.Your Responsibilities:As the Senior Manager of Revenue Operations, you will spearhead the strategy and execution of RevOps for the NOAM Retail region — ensuring operational excellence, strong governance, and a consistent GTM cadence that supports revenue and profitability goals. You will translate company OKRs into actionable plans, metrics, and operational rhythms that foster clarity, alignment, and performance.Weekly Performance Review and Forecast/Pipeline CadenceLead the weekly business cadence with GTM leaders, providing a clear narrative on pipeline health, performance trends, risks, and required actions.Ensure forecasting rigor for the end of month (EOM), end of quarter (EOQ), and end of year (EOY), guaranteeing accuracy, consistency, and accountability across teams.
Join Novisto as a Lead Product Marketing Manager, where you will play a pivotal role in defining our multi-product platform's presence in the market. Your mission will involve crafting our narrative, spearheading exceptional product launches, and empowering our go-to-market teams for success.This strategic position integrates closely with Product, Sales, Customer Experience, Marketing, and Partnerships, transforming complex capabilities into compelling narratives that resonate with enterprise buyers.As a visible leader, your contributions will have a direct impact on our growth, market perception, and product adoption, helping us support some of the most sustainability-driven organizations worldwide.
MaintainX stands as the world's leading platform for asset management and work intelligence tailored for industrial and frontline environments. Our modern, cloud-based IoT tool enhances reliability, safety, and operational efficiency of physical equipment and facilities. With over 11,000 companies, including renowned names like Duracell, Univar Solutions Inc, Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell, MaintainX fuels operational excellence. Recently, we secured a Series D funding of $150 million, bringing our total funding to $254 million and valuing our company at $2.5 billion. We are on the lookout for a talented Senior Product Designer to join our expanding team and help shape the next generation of the MaintainX product experience. In this role, you will lead design efforts throughout the product lifecycle, from discovery and research to creating functional mockups, prototypes, and sophisticated user interfaces for both web and mobile platforms. You will work closely with product managers, engineers, and fellow designers to deliver features that simplify complex systems, ensuring they are intuitive and user-friendly for non-technical users.
Hello and thank you for your interest! Are you on the lookout for your next career challenge? Or simply exploring the market? If so, you may have just found the perfect match!The Revenue Operations team plays a vital role in how we strategize, implement, and elevate our go-to-market initiatives. As the Senior Manager of Revenue Operations, you will spearhead the regional RevOps function and cultivate a high-performing team that serves as a strategic ally to our go-to-market leadership. Your efforts will establish a top-tier operational framework encompassing forecasting, pipeline performance, and KPI governance, ensuring that leaders possess reliable insights, defined accountability, and the agility to act decisively.In this pivotal role, you will take charge of defining, monitoring, and evolving KPIs throughout the entire customer lifecycle—clarifying what is significant, why it matters, and what steps are necessary to enhance results. You will collaborate closely with Finance, GTM, Product, and Enablement to develop investment cases, enhance productivity and capacity, and streamline processes that foster predictability and profitable growth. This high-impact leadership position combines strategic foresight, analytical rigor, and cross-functional influence to deliver measurable business outcomes.Your Key Responsibilities:Weekly Performance Reviews and Forecast/Pipeline ManagementLead and manage the weekly business cadence with the GTM leadership, presenting a clear narrative on pipeline health, performance trends, risks, and necessary actions.Ensure forecasting precision across EOM / EOQ / EOY, fostering consistency and accountability among teams.Adapt KPI frameworks as business needs evolve—introducing new metrics and scorecards to bolster decision-making and execution.Bi-weekly Performance Deep Dives (AE & AM)Conduct bi-weekly deep dives into New Business and Account Management performance at both representative and segment levels.Identify leading indicators, conversion trends, and execution gaps; translate insights into actionable priorities with GTM leaders and Enablement.
Join Vention as a Product Manager specializing in Physical AI, where you will spearhead innovative product strategies and drive the development of cutting-edge AI solutions. Collaborate with cross-functional teams to deliver exceptional products that meet customer needs and market demands.