Client Services Specialist

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Client Services Specialist. In this role, you will be pivotal in managing client relationships, ensuring exceptional service delivery, and addressing client needs to enhance their overall experience. If you are passionate about client satisfaction and thrive in a fast-paced environment, we…

As a Client Service Manager at necsws, you will play a pivotal role in ensuring the highest level of client satisfaction. You will be responsible for managing client relationships, understanding their needs, and providing tailored solutions to meet their objectives. Your expertise will guide our team in delivering exceptional service and support to our clients.

Role overview The Client Servicing Manager at weekday-1 plays a central role in shaping client experiences. Based in Mumbai, this position manages the full client journey, acting as the main point of contact from initial inquiry through ongoing support. The focus is on delivering high service standards, building trust, and maintaining open lines of communication between clients and internal teams. Main responsibilities Develop and implement strategies that enhance client service and satisfaction Lead and mentor a team of client service representatives Respond to client questions and resolve issues quickly Facilitate clear communication between clients and internal departments Collaborate with sales and operations teams to align on goals Promote continuous improvement in service quality Collaboration This role works closely with sales and operations, aiming to strengthen client satisfaction and support effective teamwork across departments.

The Client Servicing Manager at weekdayworks plays a central role in maintaining strong client relationships and ensuring that service standards remain high. This position is based in Mumbai and focuses on supporting clients, coordinating with internal teams, and helping to improve overall service delivery. Role overview This role centers on managing client queries, resolving issues, and acting as a key point of contact. The Client Servicing Manager works closely with different teams to meet client expectations and seeks ways to enhance the company's offerings based on client needs. What you will do Serve as the main contact for client communications and inquiries Coordinate with internal teams to deliver on client requirements Address client concerns and provide effective solutions Identify opportunities to improve and expand service offerings Requirements Experience working in a client-facing or account management role Strong communication and problem-solving skills Ability to work effectively with cross-functional teams Comfortable managing multiple priorities in a busy setting

We are excited to announce an opening for the position of Associate Client Service Manager (ACSM) at NEC Software Solutions.Experience Required: 8-10 years in IT Client Service Management.Location: Mumbai, IndiaWorking Hours: UK Business Hours; On-Call Support.The Associate Client Services Manager plays a pivotal role in supporting the Senior Client Service Manager in the daily management of contracted services for designated customer accounts. This involves collaboration across various departments to ensure all services are delivered according to contractual Service Level Agreements (SLAs) and aligned with customer expectations. The Associate will serve as a primary contact for all service delivery escalations.Key Responsibilities:● Facilitate the transition of significant clients into Business As Usual (BAU) Service Operations.● Ensure that end-to-end services provided to customers function effectively and meet contracted service levels and quality benchmarks.● Develop and nurture customer and third-party relationships at all levels under the guidance of the Senior Client Service Manager to enhance customer satisfaction and align services with clients' IT/IS business strategies.● Assist in the preparation of monthly reports, including but not limited to Service Performance Reports and Service Credit calculations.● Participate in service establishment, contributing to the creation of deliverable documents.● Collaborate with the Senior Client Service Manager to document, monitor, measure, and enhance services delivered to customers through Service Improvement Plans.● Support the Senior CSM during escalations for service teams, collaborating with the Senior CSM and the customer to achieve optimal outcomes in line with contracted services.● Maintain excellent communication with customers, third parties, and internal service teams.● Aid the Senior CSM in ensuring acceptance of new or modified services into operation while managing ongoing service levels as per contract.● Comply with corporate policies, processes, procedures, and guidelines.● Engage in activities to minimize Service Credit liabilities through Service Improvement or Risk Management initiatives.● Serve as a deputy for the Senior CSM when necessary.Additional Information:The successful candidate must undergo security clearance. Continuation in this role is contingent upon successfully obtaining and maintaining the required clearance.

Join our dynamic team at Experian as a Client Due Diligence Specialist. In this pivotal role, you will be responsible for conducting comprehensive due diligence assessments on clients to ensure compliance with regulatory standards. You will analyze client data, identify potential risks, and collaborate with various departments to enhance our client onboarding process.Your expertise will not only contribute to safeguarding our organization but also enhance client relationships through thorough and timely evaluations. If you are passionate about compliance and client service, we invite you to apply and help us drive excellence.

Overview: The Client Service team at Guidepoint plays an essential role in connecting our clients with industry experts to enhance their business strategies. Our dedicated professionals take time to thoroughly understand each client's unique research requirements, delivering the most relevant experts promptly, often within hours. Join us and be a crucial part of Guidepoint's success!

Join Interactive Brokers, a leading global financial services firm, as a Client Services Representative in Mumbai. We are looking for dedicated professionals with a background in financial services who can engage effectively with our sophisticated clientele. In this role, you will respond to client inquiries through various channels, provide guidance on account setup, and assist clients in utilizing our advanced trading platforms. Your strong analytical skills and technical proficiency will be key in troubleshooting complex issues and identifying opportunities for technological enhancements.

Job Title: Operations (Client Reporting) - Capital Market/IB Domain About Us Capco, a Wipro company, is a leading global technology and management consulting firm, recognized as the Consultancy of the Year in the British Bank Award and ranked among the Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With a presence in 32 cities worldwide, we provide exceptional support to over 100 clients across banking, finance, and energy sectors, renowned for our capability in transformation execution and delivery. WHY JOIN CAPCO? Engage in exciting projects with major international and local banks, insurance firms, payment service providers, and other industry leaders, working on initiatives that will revolutionize the financial services sector. MAKE AN IMPACT Utilize innovative thinking, deliver excellence, and provide thought leadership to aid our clients in transforming their business. Together with our clients and industry partners, we are delivering groundbreaking work that is reshaping the energy and financial services landscapes. #BEYOURSELFATWORK Capco prides itself on a tolerant, inclusive culture that celebrates diversity and creativity. CAREER ADVANCEMENT At Capco, we foster an environment without forced hierarchies, offering everyone the opportunity to grow alongside the company and take charge of their career development. DIVERSITY & INCLUSION We believe that diverse perspectives and backgrounds provide us with a competitive edge. Location: Mumbai Years of Experience: 3 to 6 Years Role Description We are looking for a candidate with strong financial and investment expertise, particularly in fixed income products, transfer agency operations, investment operations, mutual fund trades, risk management, reconciliations, and settlements. Experience in asset management is preferred. Your responsibilities will include supporting the coverage of Business As Usual (BAU) operations within targeted operational platforms. You will be accountable for executing Portfolio and Client Reporting functions for Investment Strategies within MSIM.

Join Experian as a Client Due Diligence Specialist, where you'll play a key role in ensuring our compliance and risk management processes are upheld. In this dynamic position, you will engage with various stakeholders to conduct thorough due diligence on clients, analyze risk factors, and contribute to our mission of providing trusted information and insights.

Join Third Bridge as a Client Services Intern in Mumbai starting in 2026! This is an exciting opportunity for aspiring professionals to gain hands-on experience in a dynamic environment. As an intern, you will collaborate with our dedicated Client Services team, assisting in delivering exceptional support to our clients and contributing to various projects.Ideal candidates will possess a strong analytical mindset, excellent communication skills, and a passion for delivering outstanding client service. You will have the chance to learn from industry experts and develop your professional skills while making a real impact on our clients’ success.

Role overview weekdayworks is seeking a Client Operations Associate based in Mumbai. This role centers on supporting daily client service activities and ensuring operations run smoothly. The position involves coordinating communications, tracking service requests, and contributing to process improvements. What you will do Coordinate with clients to maintain clear and timely communication Manage and follow up on service requests from start to finish Assist in identifying areas for operational improvement and support their implementation Requirements Strong communication skills Proactive problem-solving mindset Dedication to providing excellent customer support

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Partner Services Specialist in the sports sector. In this role, you will be responsible for managing strategic partnerships, enhancing client engagement, and driving service excellence in the sports domain. Your expertise will contribute to the development of innovative solutions that meet client needs and exceed expectations.

Join our dynamic team at Anton Paar as a Service Specialist. In this role, you will be responsible for delivering exceptional service and support to our clients, ensuring their equipment operates at peak efficiency. You will troubleshoot technical issues, perform maintenance, and provide training on our advanced instrumentation.As a key member of our service team, you will also collaborate with other departments to optimize our service delivery and enhance customer satisfaction.

Join our dynamic Production team as a Production Services Specialist, where your primary focus will be on effectively receiving and processing files to ensure they meet the highest quality standards for their intended destination, all within our established service level agreements (SLA).Digital Media Responsibilities:Oversee the processing of client orders and media materials (both tape and digital files) to ensure readiness for ingestion, while promptly communicating any issues directly to clients.Ingest materials into the Adstream system with a commitment to maintaining high quality and productivity levels.Contribute to various roles including conversion, editing, and related tasks to enhance workflow.Proactively collaborate with the Production team to ensure timely ingestion of materials and completion of work, while managing client notifications and billing for any necessary corrections.Support client retention and revenue through effective management of the ingestion process, ensuring high standards of quality control and customer service.Operational Efficiency:Maintain a low error rate by ensuring materials are available for ingestion within SLA.Document and resolve client issues via phone, email, or in-person, responding within agreed-upon timelines.Ensure accurate and timely quoting in accordance with rate card and discount guidelines for all products and services.Work efficiently using established workflows and procedures.Conduct thorough end-to-end testing for TV or Broadcast products, providing detailed feedback to IT and Business Solutions as necessary.Monitor TVC distribution to adhere to client deadlines and Adstream SLAs.Manage client orders with the goal of transitioning them to direct usage of the system when appropriate.Ensure all resends and additional fees are appropriately charged.Conduct file testing for new clients before their first order to ensure compliance with processes.Coordinate with Traffic to prioritize ingestion tasks according to SLA and client needs.Execute tasks proficiently, including FTP and nVerge administration, transcoding, quality control, digital file review and ingestion, along with various post-production techniques and other relevant responsibilities that may arise.Our operations run 24/5, with shifts typically from 11 am to 8 pm, 2 pm to 11 pm, or 10 pm to 7 am, including a rotation for weekend work every two weeks.

Join Third Bridge as an Associate in our Global Client Services team, operating during US hours. This role offers the opportunity to be at the forefront of our client interactions, providing high-quality service and support to our diverse clientele.

Role Overview WPP Media is looking for a Client Partner in Mumbai. This role focuses on building and maintaining strong client relationships. The Client Partner works with teams across the company to deliver solutions that fit each client's goals and challenges. What You Will Do Develop and strengthen partnerships with clients Work closely with cross-functional teams to address client needs Help drive the growth and success of client brands through tailored strategies

Role overview WPP Media seeks a Client Lead in Mumbai, India to manage client relationships and oversee service delivery. This position involves guiding strategic projects and working with multiple teams to help clients reach their objectives. What you will do Develop and maintain strong client relationships Lead strategic initiatives tailored to each client Collaborate with internal teams to ensure high-quality service Make sure client expectations are consistently met or exceeded Requirements Background in managing client accounts or partnerships Skill in coordinating across teams and departments Clear communication and solid organizational abilities Commitment to achieving results for clients

Join Our Dynamic Recruitment Team at Guidepoint At Guidepoint, we take pride in our recruitment team, which plays a vital role in identifying the most qualified candidates for our organization. Our commitment to integrity and diversity underpins our approach, ensuring that every candidate receives fair treatment, no matter their background. We leverage innovative sourcing strategies, engage in campus recruitment events, and enhance our brand visibility to attract exceptional talent globally. Our team comprises over 35 dedicated professionals from diverse backgrounds, collaborating across three continents and eight countries to make impactful hires across all departments. Your Mission We are on the lookout for a highly skilled and strategic Talent Acquisition Specialist to spearhead our recruitment efforts for the Financial Services division in Mumbai. This role is crucial in developing our talent pipeline, enhancing our employer brand, and ensuring we attract and onboard top-tier talent across various functions and markets. The ideal candidate will be an experienced recruiting professional with excellent stakeholder management skills and a proactive, solution-oriented approach. Your Daily Responsibilities: Oversee full-cycle recruitment for our Insights products and corporate/mid-senior level positions, including sourcing, direct outreach, interviewing, and offer management. Develop and implement recruitment strategies that align with business objectives. Foster and maintain strong relationships with hiring managers across multiple departments. Collaborate with hiring managers to forecast hiring needs, enhance the quality of hires, and drive a cohesive recruitment process. Employ data-driven recruitment practices and monitor key metrics such as time to hire, offer acceptance rates, and quality of hire. Work alongside the Global Talent Acquisition team to standardize procedures and share best practices across regions. Projects You Will Lead At Guidepoint, your role extends beyond filling vacancies; you will also take charge of initiatives that will shape our talent strategy, including: Creating and refining best practices for corporate and mid-senior level recruitment. Leading employer branding projects. Implementing innovative recruitment and sourcing solutions. Overseeing reporting and KPI tracking.

About WPPWPP stands as a trusted growth partner for the world's premier brands, seamlessly integrating cutting-edge media intelligence, data solutions, world-class creativity, next-gen production, transformative enterprise solutions, and expert strategic counsel under one roof. Powered by exceptional talent and our innovative marketing platform, WPP Open, we empower our clients to navigate change, seize opportunities, and achieve transformational growth. For more information, visit WPP.com. About WPP MediaAt WPP Media, we are committed to creative transformation, leveraging the power of creativity to foster a better future for our people, planet, clients, and communities. As WPP's global media collective, we unite the best platforms, talent, and partners to create limitless growth opportunities. Visit wppmedia.com for more details.We take pride in our culture and our people, which allows us to deliver exceptional experiences for our clients and each other. In this role, embracing WPP and WPP Media's core values will be vital:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.