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Your daily responsibilities will include:Ensuring the achievement of monthly DSO budget and other KPI targets. Managing Accounts Receivable balances and proactively contacting customers to confirm payments before balances become overdue. Identifying slow-moving accounts and escalating delinquent debts for case management. Monitoring customer credit limits. Gathering sufficient information to assess the creditworthiness of new clients. Overseeing the performance and productivity of Field Collectors. Preparing Reminder Letters. Responding urgently to customer complaints and inquiries, adhering to company SOPs and the 2/24 promise. Maintaining strong business relationships to enhance customer retention and DSO. Preparing billing statements. Monitoring and managing the assigned billing portfolio. Addressing customer concerns effectively. Conducting necessary billing reconciliations, including matching of POs and completing required attachments. Performing other tasks as needed. Do you have what it takes? To be considered for this role, you will need:A Bachelor’s/College Degree.1-2 years of relevant work experience. Preferably experience related to the role. Strong organizational and multitasking skills. The ability to thrive in a fast-paced environment. A self-motivated, proactive, and team-oriented approach focused on achieving common goals. A client service-oriented mindset. Excellent communication skills.
About the job
Rentokil Initial
Rentokil Initial is a global leader in business services, employing over 64,800 dedicated professionals across 90 countries. Our mission is to protect people and enhance lives, emphasizing pest control and hygiene improvement. With a commitment to excellence, we invest heavily in training, scientific research, innovation, and cutting-edge technology. Our culture is built on listening to feedback and acting on it to support our colleagues and customers. At Rentokil Initial, we uphold the principles of equality and fairness as fundamental rights for all employees, and we embody our core values of Service, Relationships, and Teamwork, as identified by our global workforce.
Awards
Rentokil Initial Philippines has been recognized as one of the top three most engaged workplaces in the Philippines, according to the Korn Ferry Employee Engagement Awards 2018. We also proudly received the Philippine Best Employer Brand Awards 2019.
Rentokil Initial is at the forefront of global business services, dedicated to enhancing the quality of life through effective pest control and hygiene services. With an extensive workforce and a commitment to innovation, we are recognized as a leader in our field, continually striving to improve our services and customer experience.
Full-time|On-site|Muntinlupa, Metro Manila, Philippines
Rentokil InitialRentokil Initial is a global leader in business services, employing over 64,800 dedicated professionals across 90 countries. Our mission is to protect people and enhance lives, emphasizing pest control and hygiene improvement. With a commitment to excellence, we invest heavily in training, scientific research, innovation, and cutting-edge tec…
Join our dynamic team at SGS as a Bill-to-Cash (B2C) Specialist, where you will play a critical role in managing the billing and collections process. This position requires a keen eye for detail and strong analytical skills to ensure timely and accurate invoicing and cash application.
Join our dynamic Shared Services Center as a Record to Report Specialist (R2R Specialist). In this pivotal role, you will be responsible for managing and optimizing the entire record-to-report process, ensuring accuracy and compliance with financial regulations. Your expertise will contribute to financial reporting, reconciliation, and month-end closing activities.
Full-time|On-site|Muntinlupa, Metro Manila, Philippines
Become a Vital Member of Our Global IT Support Team!Are you an IT professional who enjoys assisting end users and is enthusiastic about technology? Do you excel in a dynamic environment and see yourself as a proactive problem-solver? If so, we have an exciting opportunity for you to join our IT Support Team in Manila.We are on the lookout for an IT Support Specialist to be part of our global team. In this role, you will manage, support, maintain, and enhance IT infrastructure across DOF offices in the Philippines and regional locations. You will be instrumental in providing an exceptional user experience for both DOF and onshore teams, ensuring smooth day-to-day IT operations.As a member of the IT Support Team, you will offer technical assistance to end users, contribute to continuous improvements, and support regional and global projects as needed. This position also provides opportunities for onsite support across DOF locations.This is an exhilarating time to join our team. We seek individuals with a strong foundation in Service Desk operations, including experience with Active Directory, Office 365, user administration, operating systems, hardware troubleshooting, cloud computing, and network troubleshooting. Knowledge of Incident Management, Request Fulfillment, Problem Management, and Change Management is essential.In addition to technical skills, we value customer-focused, solutions-oriented individuals grounded in strong personal values. You should be empathetic, honest, observant, humble, and rational—someone who embodies the principle of “seeking to understand before seeking to resolve.”To excel in this position, you should possess critical thinking and strong decision-making abilities, capable of recognizing and prioritizing high-impact initiatives. A strong sense of ownership, commitment to meeting deadlines, and the ability to work within time constraints are vital.We also value positivity within our team—collaborative, adaptable, and enjoyable to work with—someone who can engage with diverse audiences and significantly contribute to collective goals.Key Responsibilities:Helpdesk Support: Respond to, troubleshoot, and resolve hardware and software issues via phone, email, or in-person desk-side support.Hardware & Software Management: Purchase, install, configure, and maintain computers, laptops, printers, scanners, and other peripheral equipment.Network Support: Monitor and maintain LAN/WLAN connectivity, including troubleshooting internet connectivity and basic network infrastructure.Onboarding/Offboarding: Provision and deprovision user accounts (Active Directory/Azure), set up workstations, and install necessary software.
Join our dynamic team at SGS as a Bill-to-Cash (B2C) Collection Analyst. In this role, you will handle the collection processes, ensuring timely payments from our clients. You will be instrumental in maintaining our financial health and strengthening customer relationships through effective communication and negotiation.
Join our dynamic team as an Accounts Receivable Specialist at SGS, where you will play a pivotal role in managing our financial operations. As part of our Shared Services Center, you will be responsible for ensuring the accurate processing of accounts receivable transactions, maintaining customer records, and facilitating timely collections. This is an excellent opportunity to enhance your skills and contribute to our continued success.
Join our dynamic Shared Services Center at SGS as a Technical Support Specialist. In this role, you will be the first point of contact for our valued customers, providing exceptional technical assistance and troubleshooting support. Your expertise will help resolve issues efficiently and ensure customer satisfaction. We are looking for a proactive and dedicated individual who thrives in a fast-paced environment.
Reporting StructureThis role involves direct operational reporting to the Affiliate Manager, while administrative accountability lies with the GBS Supervisor.Core ResponsibilitiesThe Report Editor Specialist is tasked with producing precise, comprehensive, and timely test reports. This involves a thorough review of all test documentation, validating information, incorporating technical observations, and ensuring compliance with EFBE's quality standards.Specific DutiesAdhere to the SGS Code of Integrity and Professional Conduct at all times.Examine original test orders, laboratory records, protocols, photographs, and supporting documentation to guarantee accuracy and completeness.Evaluate plausibility, identify discrepancies, and proactively seek any missing information.Draft test reports using standardized templates from the approved catalogue.Integrate relevant observations and technical details as necessary to ensure clarity and precision.Submit draft reports for review by the Project Engineer or Laboratory Manager.Revise and finalize documentation based on received feedback.Maintain strict confidentiality, impartiality, and compliance in accordance with ISO/IEC 17025 and SGS guidelines.Remain knowledgeable about and compliant with SGS procedures and standards.Foster and sustain strong working relationships.Ensure that the work area in GBS is consistently clean and presentable.Comply with all SGS QHSE and HR policies and procedures.
Join our dynamic team at SGS as an Accounts Payable Specialist. In this vital role, you will be responsible for managing the company's financial obligations, ensuring timely and accurate processing of invoices, and maintaining financial records. You will collaborate closely with various departments to streamline processes and enhance efficiency.
Join our dynamic team at SGS as a Master Data Specialist, where you will play a key role in maintaining and optimizing our master data management processes. As part of our Shared Services Center, you will ensure the accuracy, consistency, and reliability of data across our systems, contributing to improved operational efficiency and data integrity.
The Record to Report Specialist at SGS plays a key part in maintaining accurate and efficient financial operations. Based in Muntinlupa, this role centers on dependable financial reporting and ongoing process improvements. Key responsibilities Oversee every stage of the record-to-report cycle Prepare financial reports with accuracy and timeliness Find and resolve discrepancies in financial data Collaborate with teams from different functions to enhance reporting processes Maintain compliance with all relevant regulatory requirements Requirements Keen attention to detail Strong analytical and problem-solving skills Experience working with financial reporting cycles Ability to work well with colleagues across departments
Oversee daily operations of manpower sourcing, selection, and recruitment in accordance with company protocols.Administer and maintain the Talent Acquisition System, ensuring it is consistently updated.Compile annual performance evaluations of external recruitment agencies and deliver a statistical report for consolidation and recommendations across all entities.Develop and execute initiatives to enhance the candidate database through channels such as Career Fairs, social media campaigns, and internal recruitment strategies.Conduct Behavior-Based Interview Training sessions.Key Responsibilities:Lead initiatives for e/career fairs, social media outreach, and internal recruitment across all entities.Assist the Talent Acquisition Supervisor/Manager with all talent acquisition projects.Centralize and generate timely allocation reports for all third-party service providers involved in talent acquisition, including SHL Exam, Jobstreet, background checks, and medical examinations for all entities.Facilitate Behavior-Based Interview Training for all entities as scheduled.Collaborate with external vendors.Talent Acquisition Duties:Manage all hires within the Talent Acquisition System based on account assignments.Source candidates through both internal and external advertising and data banks.Establish candidate sources via internal and external advertising and data banks.Communicate job profiles to accredited recruitment partners when necessary.Evaluate candidate qualifications by conducting interviews, assessing responses, and matching qualifications to job requirements to ascertain suitability.Coordinate interview schedules for shortlisted candidates with hiring managers, collaborating on candidate evaluations and selections.Manage onboarding processes for new employees and ensure completion of necessary pre-employment documentation, uploading all required documents to the ArchiveOne System.Work with Talent Development to confirm start dates and facilitate the proper induction of newly hired employees.Monitor employment statuses and coordinate with Talent Retention on any changes or movements.Prepare weekly and monthly recruitment and hiring status reports for submission to the Talent Acquisition Manager.Screen CVs as per job profiles to ensure applicant qualifications.Maintain an active database of CVs and initiate actions as necessary.Compile monthly reports for HR audits.Perform additional HR-related duties and assist the HR team as required.
Join SGS as a Data Analyst specializing in CBE (Customer Business Excellence). We are looking for a detail-oriented professional who can transform data into actionable insights that drive business performance. In this role, you will collaborate with cross-functional teams to analyze data trends, prepare reports, and support decision-making processes.
SGS is looking for a Technical Support Specialist to join the team in Muntinlupa. This full-time position centers on assisting clients with technical challenges and ensuring a positive customer experience. The role requires translating complex technical details into clear, accessible information for users who may not have a technical background. Key responsibilities Troubleshoot technical issues reported by clients Provide practical solutions and follow up to confirm problems are resolved Explain technical concepts in straightforward terms for non-technical users Contribute to customer satisfaction by offering responsive and effective support What we look for Strong, proactive communication skills Ability to explain technical information to people with varying levels of expertise Solid problem-solving abilities
Join our team as a Global Business Services Specialist where you will play a vital role in ensuring compliance and efficiency. Your responsibilities will include reviewing documents in accordance with established Work Instructions, processing audit report packs within GBS systems, generating and issuing certificates, verifying submitted documents, and invoicing clients. In addition, you will perform administrative tasks with precision and efficiency, contributing to our commitment to quality service.
Join our dynamic team at WNS Global Services as a Healthcare Specialist (PHRN) in Alabang. In this role, you will be responsible for providing exceptional healthcare support and services to our clients. You will work closely with healthcare professionals to ensure the highest quality of care is delivered.
Join WNS Global Services as a dedicated Healthcare Specialist (USRN) located in Alabang. In this role, you will leverage your nursing expertise to provide exceptional healthcare support to clients in the United States. You will be responsible for assisting in the management of patient care, coordinating with healthcare teams, and ensuring compliance with healthcare regulations.We are looking for a passionate healthcare professional who thrives in a dynamic environment and is committed to making a positive impact in the healthcare field.
Join our dynamic team as a Global Business Services Specialist at SGS! This entry-level position offers an exciting opportunity for motivated individuals looking to begin their careers in a fast-paced environment. You will be part of our Shared Services Center, where you will contribute to the efficiency of our operations while gaining invaluable experience.
Join our dynamic team as a GBS Specialist specializing in Chinese language support. In this entry-level position, you will play a crucial role in providing exceptional shared services to our clients. Your responsibilities will include assisting with various operational processes, ensuring smooth communication, and contributing to the overall efficiency of our Shared Services Center.We are looking for enthusiastic individuals who are ready to embark on their professional journey, eager to learn, and passionate about delivering outstanding service.
Join SGS as a Master Data Management (Customer) Specialist where you will play a pivotal role in enhancing customer data quality and integrity. This full-time position in our Shared Services Center is ideal for individuals eager to contribute to data management excellence.
Full-time|On-site|Muntinlupa, Metro Manila, Philippines
Rentokil InitialRentokil Initial is a global leader in business services, employing over 64,800 dedicated professionals across 90 countries. Our mission is to protect people and enhance lives, emphasizing pest control and hygiene improvement. With a commitment to excellence, we invest heavily in training, scientific research, innovation, and cutting-edge tec…
Join our dynamic team at SGS as a Bill-to-Cash (B2C) Specialist, where you will play a critical role in managing the billing and collections process. This position requires a keen eye for detail and strong analytical skills to ensure timely and accurate invoicing and cash application.
Join our dynamic Shared Services Center as a Record to Report Specialist (R2R Specialist). In this pivotal role, you will be responsible for managing and optimizing the entire record-to-report process, ensuring accuracy and compliance with financial regulations. Your expertise will contribute to financial reporting, reconciliation, and month-end closing activities.
Full-time|On-site|Muntinlupa, Metro Manila, Philippines
Become a Vital Member of Our Global IT Support Team!Are you an IT professional who enjoys assisting end users and is enthusiastic about technology? Do you excel in a dynamic environment and see yourself as a proactive problem-solver? If so, we have an exciting opportunity for you to join our IT Support Team in Manila.We are on the lookout for an IT Support Specialist to be part of our global team. In this role, you will manage, support, maintain, and enhance IT infrastructure across DOF offices in the Philippines and regional locations. You will be instrumental in providing an exceptional user experience for both DOF and onshore teams, ensuring smooth day-to-day IT operations.As a member of the IT Support Team, you will offer technical assistance to end users, contribute to continuous improvements, and support regional and global projects as needed. This position also provides opportunities for onsite support across DOF locations.This is an exhilarating time to join our team. We seek individuals with a strong foundation in Service Desk operations, including experience with Active Directory, Office 365, user administration, operating systems, hardware troubleshooting, cloud computing, and network troubleshooting. Knowledge of Incident Management, Request Fulfillment, Problem Management, and Change Management is essential.In addition to technical skills, we value customer-focused, solutions-oriented individuals grounded in strong personal values. You should be empathetic, honest, observant, humble, and rational—someone who embodies the principle of “seeking to understand before seeking to resolve.”To excel in this position, you should possess critical thinking and strong decision-making abilities, capable of recognizing and prioritizing high-impact initiatives. A strong sense of ownership, commitment to meeting deadlines, and the ability to work within time constraints are vital.We also value positivity within our team—collaborative, adaptable, and enjoyable to work with—someone who can engage with diverse audiences and significantly contribute to collective goals.Key Responsibilities:Helpdesk Support: Respond to, troubleshoot, and resolve hardware and software issues via phone, email, or in-person desk-side support.Hardware & Software Management: Purchase, install, configure, and maintain computers, laptops, printers, scanners, and other peripheral equipment.Network Support: Monitor and maintain LAN/WLAN connectivity, including troubleshooting internet connectivity and basic network infrastructure.Onboarding/Offboarding: Provision and deprovision user accounts (Active Directory/Azure), set up workstations, and install necessary software.
Join our dynamic team at SGS as a Bill-to-Cash (B2C) Collection Analyst. In this role, you will handle the collection processes, ensuring timely payments from our clients. You will be instrumental in maintaining our financial health and strengthening customer relationships through effective communication and negotiation.
Join our dynamic team as an Accounts Receivable Specialist at SGS, where you will play a pivotal role in managing our financial operations. As part of our Shared Services Center, you will be responsible for ensuring the accurate processing of accounts receivable transactions, maintaining customer records, and facilitating timely collections. This is an excellent opportunity to enhance your skills and contribute to our continued success.
Join our dynamic Shared Services Center at SGS as a Technical Support Specialist. In this role, you will be the first point of contact for our valued customers, providing exceptional technical assistance and troubleshooting support. Your expertise will help resolve issues efficiently and ensure customer satisfaction. We are looking for a proactive and dedicated individual who thrives in a fast-paced environment.
Reporting StructureThis role involves direct operational reporting to the Affiliate Manager, while administrative accountability lies with the GBS Supervisor.Core ResponsibilitiesThe Report Editor Specialist is tasked with producing precise, comprehensive, and timely test reports. This involves a thorough review of all test documentation, validating information, incorporating technical observations, and ensuring compliance with EFBE's quality standards.Specific DutiesAdhere to the SGS Code of Integrity and Professional Conduct at all times.Examine original test orders, laboratory records, protocols, photographs, and supporting documentation to guarantee accuracy and completeness.Evaluate plausibility, identify discrepancies, and proactively seek any missing information.Draft test reports using standardized templates from the approved catalogue.Integrate relevant observations and technical details as necessary to ensure clarity and precision.Submit draft reports for review by the Project Engineer or Laboratory Manager.Revise and finalize documentation based on received feedback.Maintain strict confidentiality, impartiality, and compliance in accordance with ISO/IEC 17025 and SGS guidelines.Remain knowledgeable about and compliant with SGS procedures and standards.Foster and sustain strong working relationships.Ensure that the work area in GBS is consistently clean and presentable.Comply with all SGS QHSE and HR policies and procedures.
Join our dynamic team at SGS as an Accounts Payable Specialist. In this vital role, you will be responsible for managing the company's financial obligations, ensuring timely and accurate processing of invoices, and maintaining financial records. You will collaborate closely with various departments to streamline processes and enhance efficiency.
Join our dynamic team at SGS as a Master Data Specialist, where you will play a key role in maintaining and optimizing our master data management processes. As part of our Shared Services Center, you will ensure the accuracy, consistency, and reliability of data across our systems, contributing to improved operational efficiency and data integrity.
The Record to Report Specialist at SGS plays a key part in maintaining accurate and efficient financial operations. Based in Muntinlupa, this role centers on dependable financial reporting and ongoing process improvements. Key responsibilities Oversee every stage of the record-to-report cycle Prepare financial reports with accuracy and timeliness Find and resolve discrepancies in financial data Collaborate with teams from different functions to enhance reporting processes Maintain compliance with all relevant regulatory requirements Requirements Keen attention to detail Strong analytical and problem-solving skills Experience working with financial reporting cycles Ability to work well with colleagues across departments
Oversee daily operations of manpower sourcing, selection, and recruitment in accordance with company protocols.Administer and maintain the Talent Acquisition System, ensuring it is consistently updated.Compile annual performance evaluations of external recruitment agencies and deliver a statistical report for consolidation and recommendations across all entities.Develop and execute initiatives to enhance the candidate database through channels such as Career Fairs, social media campaigns, and internal recruitment strategies.Conduct Behavior-Based Interview Training sessions.Key Responsibilities:Lead initiatives for e/career fairs, social media outreach, and internal recruitment across all entities.Assist the Talent Acquisition Supervisor/Manager with all talent acquisition projects.Centralize and generate timely allocation reports for all third-party service providers involved in talent acquisition, including SHL Exam, Jobstreet, background checks, and medical examinations for all entities.Facilitate Behavior-Based Interview Training for all entities as scheduled.Collaborate with external vendors.Talent Acquisition Duties:Manage all hires within the Talent Acquisition System based on account assignments.Source candidates through both internal and external advertising and data banks.Establish candidate sources via internal and external advertising and data banks.Communicate job profiles to accredited recruitment partners when necessary.Evaluate candidate qualifications by conducting interviews, assessing responses, and matching qualifications to job requirements to ascertain suitability.Coordinate interview schedules for shortlisted candidates with hiring managers, collaborating on candidate evaluations and selections.Manage onboarding processes for new employees and ensure completion of necessary pre-employment documentation, uploading all required documents to the ArchiveOne System.Work with Talent Development to confirm start dates and facilitate the proper induction of newly hired employees.Monitor employment statuses and coordinate with Talent Retention on any changes or movements.Prepare weekly and monthly recruitment and hiring status reports for submission to the Talent Acquisition Manager.Screen CVs as per job profiles to ensure applicant qualifications.Maintain an active database of CVs and initiate actions as necessary.Compile monthly reports for HR audits.Perform additional HR-related duties and assist the HR team as required.
Join SGS as a Data Analyst specializing in CBE (Customer Business Excellence). We are looking for a detail-oriented professional who can transform data into actionable insights that drive business performance. In this role, you will collaborate with cross-functional teams to analyze data trends, prepare reports, and support decision-making processes.
SGS is looking for a Technical Support Specialist to join the team in Muntinlupa. This full-time position centers on assisting clients with technical challenges and ensuring a positive customer experience. The role requires translating complex technical details into clear, accessible information for users who may not have a technical background. Key responsibilities Troubleshoot technical issues reported by clients Provide practical solutions and follow up to confirm problems are resolved Explain technical concepts in straightforward terms for non-technical users Contribute to customer satisfaction by offering responsive and effective support What we look for Strong, proactive communication skills Ability to explain technical information to people with varying levels of expertise Solid problem-solving abilities
Join our team as a Global Business Services Specialist where you will play a vital role in ensuring compliance and efficiency. Your responsibilities will include reviewing documents in accordance with established Work Instructions, processing audit report packs within GBS systems, generating and issuing certificates, verifying submitted documents, and invoicing clients. In addition, you will perform administrative tasks with precision and efficiency, contributing to our commitment to quality service.
Join our dynamic team at WNS Global Services as a Healthcare Specialist (PHRN) in Alabang. In this role, you will be responsible for providing exceptional healthcare support and services to our clients. You will work closely with healthcare professionals to ensure the highest quality of care is delivered.
Join WNS Global Services as a dedicated Healthcare Specialist (USRN) located in Alabang. In this role, you will leverage your nursing expertise to provide exceptional healthcare support to clients in the United States. You will be responsible for assisting in the management of patient care, coordinating with healthcare teams, and ensuring compliance with healthcare regulations.We are looking for a passionate healthcare professional who thrives in a dynamic environment and is committed to making a positive impact in the healthcare field.
Join our dynamic team as a Global Business Services Specialist at SGS! This entry-level position offers an exciting opportunity for motivated individuals looking to begin their careers in a fast-paced environment. You will be part of our Shared Services Center, where you will contribute to the efficiency of our operations while gaining invaluable experience.
Join our dynamic team as a GBS Specialist specializing in Chinese language support. In this entry-level position, you will play a crucial role in providing exceptional shared services to our clients. Your responsibilities will include assisting with various operational processes, ensuring smooth communication, and contributing to the overall efficiency of our Shared Services Center.We are looking for enthusiastic individuals who are ready to embark on their professional journey, eager to learn, and passionate about delivering outstanding service.
Join SGS as a Master Data Management (Customer) Specialist where you will play a pivotal role in enhancing customer data quality and integrity. This full-time position in our Shared Services Center is ideal for individuals eager to contribute to data management excellence.
Dec 1, 2025
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