Customer Care Executive

Join Rentokil Initial as a Customer Care ExecutiveAt Rentokil Initial, we are a leading global business services company, proudly employing over 68,400 dedicated individuals across 90 countries. Our mission is to enhance lives by ensuring safety and hygiene. We specialize in pest control and hygiene solutions, leveraging our expertise in training, science, i…

Join Sportradar, a global leader in sports data and analytics, as a Sales Executive Lead in Data Services. In this role, you will spearhead sales initiatives, develop strategic relationships with clients, and drive revenue growth through our innovative data solutions.Your responsibilities will include identifying new business opportunities, managing client accounts, and collaborating with cross-functional teams to deliver exceptional service. If you are passionate about sports and have a proven track record in sales, we want to hear from you!

About the Role WNS Global Services is hiring a Customer Retention Specialist based in Alabang, Muntinlupa. This position focuses on strengthening customer loyalty and maintaining long-term relationships with clients. What You Will Do Create and apply strategies to improve customer retention. Work closely with clients to understand and address their needs. Support efforts to exceed client expectations and encourage ongoing engagement.

Join our dynamic team at SGS as a Technical Customer Service Specialist, where your expertise will help us deliver exceptional service to our clients. As a key member of our Shared Services Center, you will be responsible for addressing technical inquiries, providing solutions, and ensuring customer satisfaction.In this role, you will collaborate with cross-functional teams to enhance our service offerings and improve customer experiences. Your ability to troubleshoot and resolve issues effectively will be pivotal in maintaining our reputation for excellence.

Join our dynamic team as a Customer Service Representative in Alabang! At tasq-work, we pride ourselves on providing outstanding service to our clients. Your role will involve engaging with customers through various channels, utilizing your excellent communication and problem-solving skills to address their needs effectively.Key Responsibilities:Respond swiftly and professionally to customer inquiries via phone, email, and chat.Resolve customer issues and complaints with an emphasis on first-call resolution.Keep accurate and detailed records of customer interactions.Collaborate with team members to enhance customer service processes.Provide comprehensive product and service information to assist customers.Identify opportunities to elevate the customer experience proactively.Aim to meet or exceed personal and team performance targets.

About the Role WNS Global Services is hiring an experienced Customer Specialist for the Alabang site in Muntinlupa. This role focuses on delivering strong customer service and supporting clients with care and professionalism. What You Will Do Handle customer inquiries and resolve issues efficiently Communicate clearly with clients to address their needs Support the team’s goal of providing reliable service Who We’re Looking For Previous experience in customer service Strong communication and problem-solving skills Commitment to delivering helpful, accurate support This position is based at our Alabang site in Muntinlupa.

Join SGS as a Master Data Management (Customer) Specialist where you will play a pivotal role in enhancing customer data quality and integrity. This full-time position in our Shared Services Center is ideal for individuals eager to contribute to data management excellence.

Role Overview WNS Global Services is hiring a Customer Specialist for its Alabang site in Muntinlupa. This entry-level role suits recent graduates who want to begin a career in customer service. What You Will Do Communicate with clients to address questions and concerns Resolve customer inquiries efficiently and professionally Deliver support that encourages customer satisfaction and loyalty

Join our dynamic Shared Services Center at SGS as a Technical Support Specialist. In this role, you will be the first point of contact for our valued customers, providing exceptional technical assistance and troubleshooting support. Your expertise will help resolve issues efficiently and ensure customer satisfaction. We are looking for a proactive and dedicated individual who thrives in a fast-paced environment.

Join Bestank Manufacturing Corporation as a Promodiser, where you will play a vital role in enhancing our brand presence at leading retail hardware outlets including Ace Hardware, Wilcon Depot, Handyman, Ace Express, Robinson True Value, SNR, and more. Your responsibilities will include:Engaging with customers to promote our product lines and educate them on features and benefits.Maintaining product displays and ensuring they are well-stocked and appealing.Collaborating with store management to optimize merchandising strategies.Providing feedback on customer preferences and product performance.If you are passionate about customer service and retail, we would love to hear from you!

SGS is looking for a Technical Support Specialist to join the team in Muntinlupa. This full-time position centers on assisting clients with technical challenges and ensuring a positive customer experience. The role requires translating complex technical details into clear, accessible information for users who may not have a technical background. Key responsibilities Troubleshoot technical issues reported by clients Provide practical solutions and follow up to confirm problems are resolved Explain technical concepts in straightforward terms for non-technical users Contribute to customer satisfaction by offering responsive and effective support What we look for Strong, proactive communication skills Ability to explain technical information to people with varying levels of expertise Solid problem-solving abilities

As a Sales Development Representative at SGS, you will play a crucial role in cultivating new business leads and engaging with customers to understand their requirements while offering tailored SGS solutions. Your primary focus will be to establish immediate rapport with clients via phone, ensuring you possess in-depth technical knowledge of all SGS services to deliver exceptional customer support. This position involves collaborating with the outside sales team and the Client Services team, managing leads, generating bids, and preparing quotes in alignment with SGS standards. Key Responsibilities:Adhere to the SGS Code of Integrity and Professional Conduct at all times.Professionally represent SGS and uphold ethical standards in all interactions.Utilize outstanding verbal and written communication skills to convey SGS's unique capabilities, features, and benefits to customers.Identify and develop new business opportunities and convert them into sales.Engage with prospective and existing clients to assess their needs.Conduct discovery sessions with both qualified and unqualified leads.Respond to client inquiries via phone/email and provide necessary documentation as required.Practice active listening to accurately determine client needs and identify potential opportunities.Conduct market or customer research as required, including:Internet research for customer insights or relevant articles.Lead generation through contact list searches in various markets.Competitor website reviews and summarizing intelligence.Utilization of platforms such as S&P, Sales Navigator, ZoomInfo, etc.Maintain communication with external sales prospects and customers, and collaborate internally with various SGS departments.Qualify and respond to standard inquiries and sales leads, engaging sales staff as needed, following established workflows for sales initiation and handoff.Develop the sales pipeline and generate leads through bid site monitoring, targeted campaigns, follow-ups on marketing intelligence, and cold calling efforts.Keep the lead and client inquiry database updated in Salesforce CRM.Stay informed about SGS service offerings and assess client needs against SGS capabilities.Continuously enhance personal selling skills and industry knowledge, particularly related to environmental service offerings.Build trust by providing prompt responses to all inquiries, whether via phone or email.Foster a positive “Can do!” attitude and a safe working environment.Remain knowledgeable and compliant with SGS procedures and standards.Establish and maintain strong working relationships.

Join the dynamic team at Bestank Manufacturing Corporation as a Promodiser! In this role, you will be the face of our brand, engaging with customers and ensuring the best presentation of our products in various retail locations. You will be responsible for creating an inviting shopping experience that drives sales and enhances customer satisfaction.