Global Project Manager

We are seeking a skilled and experienced Global Project Manager to lead and manage diverse projects across our organization. In this role, you will be responsible for ensuring that projects are executed successfully by coordinating teams, managing resources, and maintaining effective communication with stakeholders.As a Global Project Manager, you will have …

As an IT Project Manager, you will take the helm of projects, guiding them from the initial planning phase to successful completion. Your role will involve managing stakeholders, coordinating internal resources, overseeing budgets, and ensuring that projects are delivered punctually, within the defined scope, and with exceptional client satisfaction.Your ability to engage clients effectively while maintaining operational excellence will be key, as you ensure that projects are financially sound, executed efficiently, and aligned with broader strategic objectives.Key ResponsibilitiesClient Project ManagementLead projects from initiation through to completion, ensuring clarity of scope, timelines, and milestones.Establish and maintain effective communication rhythms with clients and stakeholders.Facilitate both internal and external project meetings.Monitor project progress, risks, and variations, proactively managing scope changes.Oversee milestone billing and project reporting.Client Relationship ManagementDevelop and maintain trusted relationships with clients and key stakeholders.Manage client expectations through transparent and proactive communication.Respond to concerns promptly and confidently.Keep a strong focus on client satisfaction and feedback.Operational Project ManagementPlan and forecast internal resources to support multiple active projects.Manage budgets, track financial performance, and ensure commercial viability.Monitor workflow to prevent bottlenecks and delays.Oversee project status reporting and escalate issues when necessary.Drive efficiency through the implementation of systems, automation, and AI tools.Training & Knowledge SharingSupport and contribute to technical and project-related training initiatives.Encourage capability building and continuous improvement within the team.What Success Looks LikeProjects delivered on time and within budget.High levels of client satisfaction and positive feedback.Strong project efficiency and resource optimization.Effective management of risks, variations, and commercial outcomes.Consistent delivery across multiple concurrent projects.

Join SGS as the Global Technical Coordination Centre Manager, where you will lead and optimize our technical coordination efforts on a global scale. You will work closely with cross-functional teams to ensure seamless operations and project implementations. Your leadership will be pivotal in enhancing our service delivery and maintaining the highest standards in our technical processes.

Join our dynamic team at SGS as a Project Assistant, where you will play a crucial role in supporting project management activities. This is an entry-level position perfect for recent graduates or those looking to start their career in project management.As a Project Assistant, your responsibilities will include assisting project managers with planning and executing projects, coordinating meetings, and maintaining project documentation. You will have the opportunity to develop your skills while working in a collaborative environment.

This Site Leader role oversees the Global Center of Excellence in Alabang, Muntinlupa, Metro Manila. The center currently supports 40-45 employees and is expected to grow to 80-100. The leader will set the strategic direction for the site, manage daily operations, and ensure the facility aligns with organizational goals and customer needs. Key Responsibilities Direct daily operations and long-term planning for the Alabang Center of Excellence as the team expands. Guide the center to achieve company objectives and maintain strong customer satisfaction. Foster a collaborative, accountable, and growth-oriented team culture. Monitor performance, identify areas for improvement, and implement industry best practices. Develop and enforce fair and consistent employee policies across departments. Coordinate with global and regional leadership to improve communication and teamwork. Oversee facility resources, prioritizing safety, security, and operational efficiency. Represent the center during external engagements, including vendor management and site visits, while upholding company values. Champion innovation and continuous improvement in site operations. Lead growth initiatives, including facility expansion and talent recruitment to support long-term goals. This position offers the chance to shape a growing team and drive operational excellence at a key site for a US-based B2B solutions provider serving manufacturers across several industries.

Role Overview WNS Global Services is hiring a Customer Specialist for its Alabang site in Muntinlupa. This entry-level role suits recent graduates who want to begin a career in customer service. What You Will Do Communicate with clients to address questions and concerns Resolve customer inquiries efficiently and professionally Deliver support that encourages customer satisfaction and loyalty

Role Overview WNS Global Services is hiring a Transformational Quality Manager (Deputy / Group Manager) in Muntinlupa. This position leads quality management initiatives and drives process improvements using Six Sigma, with a focus on Blackbelt-level expertise. What You Will Do Oversee and implement quality management programs across teams and functions Lead Six Sigma projects to streamline operations and reduce waste Collaborate with cross-functional teams to improve operational efficiency and customer satisfaction Ensure compliance with relevant industry standards Mentor and guide team members in quality management and continuous improvement practices What We’re Looking For Strong background in Six Sigma methodologies, with Blackbelt certification or equivalent experience Experience leading quality initiatives and process improvement projects Ability to foster a culture of continuous improvement Skilled at working with cross-functional teams Location This role is based in Muntinlupa.

Join SGS as a Team Leader in our Global Business Services (GBS) division, focusing on Procure-to-Pay (P2P) processes and supplier/customer master data management. You will lead a dynamic team, ensuring efficient operations and high-quality data management to support our B2C operations.Your leadership will drive performance improvements, enhance team capabilities, and foster a collaborative environment. If you are passionate about data integrity and operational excellence, this role is for you!

Support Roles: Training, Workforce, and Operations WNS Global Services in Muntinlupa is hiring for several support positions across Training, Workforce, and Operations teams. These roles help keep business processes running smoothly and support the company’s focus on strong service delivery. About WNS Global Services WNS Global Services provides business process management solutions to clients worldwide. The Muntinlupa office supports a range of industries and values steady improvement in how services are delivered. Location On-site in Muntinlupa (Alabang).

Join our team as a Global Business Services Specialist where you will play a vital role in ensuring compliance and efficiency. Your responsibilities will include reviewing documents in accordance with established Work Instructions, processing audit report packs within GBS systems, generating and issuing certificates, verifying submitted documents, and invoicing clients. In addition, you will perform administrative tasks with precision and efficiency, contributing to our commitment to quality service.

Join our dynamic team as a Global Business Services Specialist at SGS! This entry-level position offers an exciting opportunity for motivated individuals looking to begin their careers in a fast-paced environment. You will be part of our Shared Services Center, where you will contribute to the efficiency of our operations while gaining invaluable experience.

Join SGS, the world's leading inspection, verification, testing, and certification company, as a Global QA/QC Coordinator. In this vital role, you will be responsible for ensuring that our quality assurance and quality control processes are adhered to across all operations. This position offers a unique opportunity to develop your skills in a dynamic and supportive environment.

Join our dynamic team at SGS as a GBS Technical Reviewer specializing in Global BRCGS standards. In this pivotal role, you will ensure compliance with quality and safety standards, contributing to our mission of delivering excellence in service. You will work closely with various stakeholders, providing critical insights and recommendations to enhance operational efficiency.

About the Role WNS Global Services is hiring a Customer Retention Specialist based in Alabang, Muntinlupa. This position focuses on strengthening customer loyalty and maintaining long-term relationships with clients. What You Will Do Create and apply strategies to improve customer retention. Work closely with clients to understand and address their needs. Support efforts to exceed client expectations and encourage ongoing engagement.

About Rentokil Initial:Rentokil Initial is a prominent global business services company that employs approximately 62,900 professionals across 90 countries.Our mission is to safeguard public health and enhance quality of life by providing pest control, hygiene solutions, and enriching indoor environments with greenery and scent.Our expertise is backed by substantial investments in training, scientific research, innovation, and technology.We foster a culture that values feedback, enabling us to support our colleagues and clients effectively. Rentokil Initial is committed to promoting equality and fairness as fundamental rights for all employees.We embody our core values of Service, Relationships, and Teamwork, which have been shaped by input from our global workforce.Learn more about us at our career website.

Join our dynamic team at WNS Global Services as a Healthcare Specialist (PHRN) in Alabang. In this role, you will be responsible for providing exceptional healthcare support and services to our clients. You will work closely with healthcare professionals to ensure the highest quality of care is delivered.

Join WNS Global Services as a dedicated Healthcare Specialist (USRN) located in Alabang. In this role, you will leverage your nursing expertise to provide exceptional healthcare support to clients in the United States. You will be responsible for assisting in the management of patient care, coordinating with healthcare teams, and ensuring compliance with healthcare regulations.We are looking for a passionate healthcare professional who thrives in a dynamic environment and is committed to making a positive impact in the healthcare field.

Company Overview:Our client is a leading global provider of compliant, cross-border communications infrastructure, specifically designed for enterprises and partners operating in various countries, adhering to diverse regulations and network environments.Positioned at the intersection of telecommunications, cloud services, and enterprise systems, this organization offers a sovereign communications infrastructure layer that regulates the secure and lawful movement of real-time communications across borders, ensuring scalability.As the global landscape of cloud platforms and Unified Communications as a Service (UCaaS) solutions has expanded, the regulatory frameworks have not kept pace. Consequently, enterprises and service providers face challenges with fragmented carriers, local compliance issues, and unseen operational risks. Our client was established to address these challenges through intentional design.This organization is distinct from traditional telcos, UCaaS providers, and resellers. It integrates global voice and application traffic into a singular governed framework, guaranteeing in-country compliance, carrier-grade reliability, and operational simplicity across over 130 countries.Its infrastructure is vital for mission-critical communications for large multinational enterprises in regulated sectors such as financial services, energy, BPO, manufacturing, and investment. It also empowers Global System Integrators (GSIs), telcos, and platform partners to confidently penetrate complex markets.Founded in 2017, the organization has built its reputation by meticulously navigating regulations, licensing, and trust on a country-by-country basis. Today, it operates as a crucial backbone infrastructure, enabling customers to accelerate their operations without risk.Our client collaborates closely with global carriers and platform partners, contributing to international connectivity initiatives.Their mission is to allow enterprises and partners to concentrate on growth and innovation while ensuring that global communications function seamlessly.

Join SGS as a PCA Technical Manager where you will lead our efforts in providing exceptional certification, consulting, training, and other services. As a pivotal member of our team, you will be responsible for overseeing technical operations, ensuring that our services meet the highest standards of quality and compliance. Your expertise will help us maintain our reputation as a leader in the industry while fostering innovation and continuous improvement.

About the Role WNS Global Services is hiring an experienced Customer Specialist for the Alabang site in Muntinlupa. This role focuses on delivering strong customer service and supporting clients with care and professionalism. What You Will Do Handle customer inquiries and resolve issues efficiently Communicate clearly with clients to address their needs Support the team’s goal of providing reliable service Who We’re Looking For Previous experience in customer service Strong communication and problem-solving skills Commitment to delivering helpful, accurate support This position is based at our Alabang site in Muntinlupa.