Senior Network Engineer - CCNA or CCNP | Onsite in Alabang

Work Setup: Onsite (Alabang)Work Schedule: Flexible mid or night shift options availableAbout the Role: We are seeking a highly skilled Senior Network Engineer to join our dynamic team. This role requires a blend of technical expertise and leadership capabilities to ensure our network infrastructure is robust, secure, and efficient.Key Responsibilities:Procu…

Work Setup: Onsite (Alabang)Work Schedule: Flexible hours with options for mid or night shifts.About the Role: We are seeking a highly skilled IT Network Manager with extensive experience in networking. You will be responsible for the design, implementation, and management of our network infrastructure, ensuring optimal performance and security.Key Responsibilities:Network Operations: Oversee the design, configuration, installation, and maintenance of network hardware and software, including servers, routers, switches, and cabling.Security & Compliance: Implement and manage firewalls, intrusion detection systems, and network security protocols to ensure data protection.Monitoring & Support: Proactively monitor system performance to minimize downtime and swiftly resolve high-level network outages.Team Leadership: Lead, supervise, and mentor network staff and technicians.Strategic Planning: Upgrade network infrastructure, assess new technologies, and manage vendor relationships and contracts.

Work Setup: Alabang (Onsite)Shift: Shifting SchedulesRole Overview: As the Assistant Manager of Quality Assurance, you will play a critical role in overseeing the quality framework of our operations, ensuring financial assessments, and maintaining robust process controls. You will actively engage with clients to enhance their experience and drive operational excellence.Key Responsibilities:Conduct financial assessments to ensure revenue health.Oversee process management by ensuring compliance with the quality framework and deploying it for new projects. Identify internal pain points in client processes and establish strong controls around them.Implement and monitor process verification methods, focusing on transaction monitoring to achieve process stability and consistent delivery. Establish quality measurement methods to continuously improve scores.Manage client relationships by participating in engagement reviews and delivering quality-specific performance reports. Analyze customer complaints and conduct root cause analyses to implement corrective actions.Institutionalize processes through engagement-specific verification audits to identify gaps in the Quality Management System (QMS) and ensure the timely closure of corrective action requests (CARs).Lead change management efforts at the engagement level to address issues during implementation and ensure sustained improvements over time.

Work Setup: Onsite (Alabang)Work Schedule: Flexible with mid or night shift options.Role Overview:The IT Technology Analyst – Team Lead plays a pivotal role in our IT Group (TIG), overseeing comprehensive IT service delivery, ensuring infrastructure reliability, and leading team performance. This position marries technical acumen with leadership skills to guarantee seamless IT operations, superior customer service, and adherence to company standards across networking, infrastructure, and service management.Your role will involve supporting Business As Usual (BAU) operations, managing transitions, and spearheading continuous improvement initiatives, while cultivating a high-performing, customer-focused IT team.

About the Role WNS Global Services is hiring a Customer Retention Specialist based in Alabang, Muntinlupa. This position focuses on strengthening customer loyalty and maintaining long-term relationships with clients. What You Will Do Create and apply strategies to improve customer retention. Work closely with clients to understand and address their needs. Support efforts to exceed client expectations and encourage ongoing engagement.

Join WNS Global Services as a dedicated Healthcare Specialist (USRN) located in Alabang. In this role, you will leverage your nursing expertise to provide exceptional healthcare support to clients in the United States. You will be responsible for assisting in the management of patient care, coordinating with healthcare teams, and ensuring compliance with healthcare regulations.We are looking for a passionate healthcare professional who thrives in a dynamic environment and is committed to making a positive impact in the healthcare field.

Support Roles: Training, Workforce, and Operations WNS Global Services in Muntinlupa is hiring for several support positions across Training, Workforce, and Operations teams. These roles help keep business processes running smoothly and support the company’s focus on strong service delivery. About WNS Global Services WNS Global Services provides business process management solutions to clients worldwide. The Muntinlupa office supports a range of industries and values steady improvement in how services are delivered. Location On-site in Muntinlupa (Alabang).

This Site Leader role oversees the Global Center of Excellence in Alabang, Muntinlupa, Metro Manila. The center currently supports 40-45 employees and is expected to grow to 80-100. The leader will set the strategic direction for the site, manage daily operations, and ensure the facility aligns with organizational goals and customer needs. Key Responsibilities Direct daily operations and long-term planning for the Alabang Center of Excellence as the team expands. Guide the center to achieve company objectives and maintain strong customer satisfaction. Foster a collaborative, accountable, and growth-oriented team culture. Monitor performance, identify areas for improvement, and implement industry best practices. Develop and enforce fair and consistent employee policies across departments. Coordinate with global and regional leadership to improve communication and teamwork. Oversee facility resources, prioritizing safety, security, and operational efficiency. Represent the center during external engagements, including vendor management and site visits, while upholding company values. Champion innovation and continuous improvement in site operations. Lead growth initiatives, including facility expansion and talent recruitment to support long-term goals. This position offers the chance to shape a growing team and drive operational excellence at a key site for a US-based B2B solutions provider serving manufacturers across several industries.

Join Our Team as a Workforce Management Process Specialist!We are seeking a dedicated and skilled professional to optimize our business partner's workforce management processes. As a Workforce Management Process Specialist, you will play a crucial role in forecasting, scheduling, and analyzing staffing needs to ensure smooth operations. Your expertise will directly influence our ability to meet business objectives.Key Responsibilities:Develop and maintain accurate forecast and staffing models to ensure optimal workforce levels.Provide analytical support for business initiatives, market conditions, and decision-making processes.Collaborate with business partners to identify changes in initiatives or business models affecting volume or staffing.Generate volume forecasts for inbound contact centers and processing departments.Continuously analyze staffing drivers including volume, handle time, shrinkage, and occupancy against plans.This position is ideal for individuals with a strong background in WFM processes and tools, looking to advance their career in a dynamic work environment.

H&M Hennes & Mauritz AB is looking for a Part-Time Sales Advisor to join the team at Festival Mall Alabang in Muntinlupa. This role focuses on creating a welcoming atmosphere for shoppers and helping them find clothing and accessories that fit their style. Main responsibilities Greet customers as they enter the store and assist with selecting products Provide style suggestions and answer questions about the merchandise Help ensure the checkout process is smooth and friendly Keep the sales floor clean, organized, and inviting What we look for Genuine interest in fashion and staying current with trends Dedication to delivering excellent customer service Dependable, approachable, and comfortable working with a team This is a part-time position based at Festival Mall Alabang. The schedule will reflect part-time hours.

Join our dynamic team as a WFM Team Lead in Alabang!We are looking for an experienced leader who thrives in a fast-paced environment and is committed to optimizing workforce management processes. This is a fantastic opportunity to make a significant impact in our organization.

This Realtime Analyst - Workforce Management position is based fully onsite, with work locations in MOA, Pasay and Alabang in Muntinlupa, Metro Manila, Philippines. The role centers on supporting daily operations by monitoring queues and agent activities across several business lines. The goal is to help maintain operational efficiency and ensure staffing matches business requirements. Main responsibilities Monitor real-time queues and agent status to support smooth operations. Manage staffing adjustments, including scheduling, overtime, and voluntary time off as needed. Offer basic troubleshooting assistance to agents and document system issues clearly. Prepare and distribute timely Intraday and other essential reports for stakeholders. Uphold strict confidentiality regarding company strategies, objectives, and internal practices.

Join Our Team as an Associate Software Engineer - Full-stack Developer in Alabang!Are you a passionate developer looking to grow your skills in a dynamic environment? At tasq-work, we are seeking an Associate Software Engineer with expertise in full-stack development to join our talented team. This is an onsite position located in the vibrant area of Alabang.

Join our dynamic team at WNS Global Services as a Healthcare Specialist (PHRN) in Alabang. In this role, you will be responsible for providing exceptional healthcare support and services to our clients. You will work closely with healthcare professionals to ensure the highest quality of care is delivered.

Join our dynamic team as a Customer Service Representative in Alabang! At tasq-work, we pride ourselves on providing outstanding service to our clients. Your role will involve engaging with customers through various channels, utilizing your excellent communication and problem-solving skills to address their needs effectively.Key Responsibilities:Respond swiftly and professionally to customer inquiries via phone, email, and chat.Resolve customer issues and complaints with an emphasis on first-call resolution.Keep accurate and detailed records of customer interactions.Collaborate with team members to enhance customer service processes.Provide comprehensive product and service information to assist customers.Identify opportunities to elevate the customer experience proactively.Aim to meet or exceed personal and team performance targets.

About the Role WNS Global Services is hiring an experienced Customer Specialist for the Alabang site in Muntinlupa. This role focuses on delivering strong customer service and supporting clients with care and professionalism. What You Will Do Handle customer inquiries and resolve issues efficiently Communicate clearly with clients to address their needs Support the team’s goal of providing reliable service Who We’re Looking For Previous experience in customer service Strong communication and problem-solving skills Commitment to delivering helpful, accurate support This position is based at our Alabang site in Muntinlupa.

About Rentokil Initial:Rentokil Initial is a prominent global business services company that employs approximately 62,900 professionals across 90 countries.Our mission is to safeguard public health and enhance quality of life by providing pest control, hygiene solutions, and enriching indoor environments with greenery and scent.Our expertise is backed by substantial investments in training, scientific research, innovation, and technology.We foster a culture that values feedback, enabling us to support our colleagues and clients effectively. Rentokil Initial is committed to promoting equality and fairness as fundamental rights for all employees.We embody our core values of Service, Relationships, and Teamwork, which have been shaped by input from our global workforce.Learn more about us at our career website.

As an IT Project Manager, you will take the helm of projects, guiding them from the initial planning phase to successful completion. Your role will involve managing stakeholders, coordinating internal resources, overseeing budgets, and ensuring that projects are delivered punctually, within the defined scope, and with exceptional client satisfaction.Your ability to engage clients effectively while maintaining operational excellence will be key, as you ensure that projects are financially sound, executed efficiently, and aligned with broader strategic objectives.Key ResponsibilitiesClient Project ManagementLead projects from initiation through to completion, ensuring clarity of scope, timelines, and milestones.Establish and maintain effective communication rhythms with clients and stakeholders.Facilitate both internal and external project meetings.Monitor project progress, risks, and variations, proactively managing scope changes.Oversee milestone billing and project reporting.Client Relationship ManagementDevelop and maintain trusted relationships with clients and key stakeholders.Manage client expectations through transparent and proactive communication.Respond to concerns promptly and confidently.Keep a strong focus on client satisfaction and feedback.Operational Project ManagementPlan and forecast internal resources to support multiple active projects.Manage budgets, track financial performance, and ensure commercial viability.Monitor workflow to prevent bottlenecks and delays.Oversee project status reporting and escalate issues when necessary.Drive efficiency through the implementation of systems, automation, and AI tools.Training & Knowledge SharingSupport and contribute to technical and project-related training initiatives.Encourage capability building and continuous improvement within the team.What Success Looks LikeProjects delivered on time and within budget.High levels of client satisfaction and positive feedback.Strong project efficiency and resource optimization.Effective management of risks, variations, and commercial outcomes.Consistent delivery across multiple concurrent projects.

Company Overview:Our client is a leading global provider of compliant, cross-border communications infrastructure, specifically designed for enterprises and partners operating in various countries, adhering to diverse regulations and network environments.Positioned at the intersection of telecommunications, cloud services, and enterprise systems, this organization offers a sovereign communications infrastructure layer that regulates the secure and lawful movement of real-time communications across borders, ensuring scalability.As the global landscape of cloud platforms and Unified Communications as a Service (UCaaS) solutions has expanded, the regulatory frameworks have not kept pace. Consequently, enterprises and service providers face challenges with fragmented carriers, local compliance issues, and unseen operational risks. Our client was established to address these challenges through intentional design.This organization is distinct from traditional telcos, UCaaS providers, and resellers. It integrates global voice and application traffic into a singular governed framework, guaranteeing in-country compliance, carrier-grade reliability, and operational simplicity across over 130 countries.Its infrastructure is vital for mission-critical communications for large multinational enterprises in regulated sectors such as financial services, energy, BPO, manufacturing, and investment. It also empowers Global System Integrators (GSIs), telcos, and platform partners to confidently penetrate complex markets.Founded in 2017, the organization has built its reputation by meticulously navigating regulations, licensing, and trust on a country-by-country basis. Today, it operates as a crucial backbone infrastructure, enabling customers to accelerate their operations without risk.Our client collaborates closely with global carriers and platform partners, contributing to international connectivity initiatives.Their mission is to allow enterprises and partners to concentrate on growth and innovation while ensuring that global communications function seamlessly.

Join SGS as a PCA Technical Manager where you will lead our efforts in providing exceptional certification, consulting, training, and other services. As a pivotal member of our team, you will be responsible for overseeing technical operations, ensuring that our services meet the highest standards of quality and compliance. Your expertise will help us maintain our reputation as a leader in the industry while fostering innovation and continuous improvement.