Master Data Management Specialist (Customer)

Join SGS as a Master Data Management (Customer) Specialist where you will play a pivotal role in enhancing customer data quality and integrity. This full-time position in our Shared Services Center is ideal for individuals eager to contribute to data management excellence.

Join our dynamic team at SGS as a Master Data Specialist, where you will play a key role in maintaining and optimizing our master data management processes. As part of our Shared Services Center, you will ensure the accuracy, consistency, and reliability of data across our systems, contributing to improved operational efficiency and data integrity.

Role Overview SGS is seeking a Senior Specialist in Supplier Master Data Management to help maintain and improve the quality of supplier data across global operations. This role is based in Muntinlupa and requires fluency in Spanish. What You Will Do Maintain and update supplier master data to ensure accuracy and consistency Work closely with teams from different functions to resolve data issues and support business needs Help safeguard the integrity of supplier information used throughout the company Who We’re Looking For Fluency in Spanish Experience or strong interest in data management Ability to collaborate with colleagues from various departments

Join SGS as a Team Leader in our Global Business Services (GBS) division, focusing on Procure-to-Pay (P2P) processes and supplier/customer master data management. You will lead a dynamic team, ensuring efficient operations and high-quality data management to support our B2C operations.Your leadership will drive performance improvements, enhance team capabilities, and foster a collaborative environment. If you are passionate about data integrity and operational excellence, this role is for you!

Join SGS as a Master Data Management (MDM) Analyst and embark on an exciting journey in data management. In this entry-level position, you will play a crucial role in ensuring the integrity and quality of our master data. Your analytical skills will help maintain data accuracy, facilitating better decision-making across various departments.

Join SGS as a Master Data Management (MDM) Analyst focusing on supplier data. This entry-level role is ideal for fresh graduates who are eager to start their career in data management. You will play a crucial role in maintaining accurate supplier information, ensuring data integrity, and supporting our shared services center. This position offers a unique opportunity to develop your analytical skills and gain hands-on experience in a dynamic work environment.

Join SGS as a Master Data Management (MDM) Analyst and embark on a rewarding career path in our Shared Services Center. In this entry-level role, you will be responsible for ensuring the integrity and accuracy of supplier data within our MDM system. This is an exciting opportunity for recent graduates or those new to the field to gain hands-on experience in data management.

Join SGS as a Data Analyst specializing in CBE (Customer Business Excellence). We are looking for a detail-oriented professional who can transform data into actionable insights that drive business performance. In this role, you will collaborate with cross-functional teams to analyze data trends, prepare reports, and support decision-making processes.

Join SGS as a Data Solutions Associate where you will play a crucial role in managing and optimizing data solutions. In this dynamic position, you will collaborate with various teams to ensure data integrity and support decision-making processes. Your expertise in data management will be essential to drive efficiency and deliver actionable insights.

About the Role WNS Global Services is hiring an experienced Customer Specialist for the Alabang site in Muntinlupa. This role focuses on delivering strong customer service and supporting clients with care and professionalism. What You Will Do Handle customer inquiries and resolve issues efficiently Communicate clearly with clients to address their needs Support the team’s goal of providing reliable service Who We’re Looking For Previous experience in customer service Strong communication and problem-solving skills Commitment to delivering helpful, accurate support This position is based at our Alabang site in Muntinlupa.

Role overview SGS seeks a Data Validator to join the team in Muntinlupa. The main focus is on reviewing and confirming the accuracy of data sets. This work plays a key part in maintaining high data quality and supporting effective data management. What you will do Check and verify data sets for accuracy and completeness Confirm that data aligns with industry standards and SGS internal guidelines Help maintain quality in data management by spotting and addressing inconsistencies Location This role is based in Muntinlupa.

SGS seeks a Data Validator based in Muntinlupa. The main responsibility centers on ensuring data entries are correct and reliable, supporting consistent data processes throughout the company. Key responsibilities Check data entries for accuracy and completeness Compare information with original source documents Confirm that all data meets established quality standards Who will succeed This position is a good fit for recent graduates or those looking to begin a career in data management. Strong attention to detail and a focus on data quality are important qualities for this role.

Role Overview WNS Global Services is hiring a Customer Specialist for its Alabang site in Muntinlupa. This entry-level role suits recent graduates who want to begin a career in customer service. What You Will Do Communicate with clients to address questions and concerns Resolve customer inquiries efficiently and professionally Deliver support that encourages customer satisfaction and loyalty

About the Role WNS Global Services is hiring a Customer Retention Specialist based in Alabang, Muntinlupa. This position focuses on strengthening customer loyalty and maintaining long-term relationships with clients. What You Will Do Create and apply strategies to improve customer retention. Work closely with clients to understand and address their needs. Support efforts to exceed client expectations and encourage ongoing engagement.

Join our dynamic team at SGS as a Technical Customer Service Specialist, where your expertise will help us deliver exceptional service to our clients. As a key member of our Shared Services Center, you will be responsible for addressing technical inquiries, providing solutions, and ensuring customer satisfaction.In this role, you will collaborate with cross-functional teams to enhance our service offerings and improve customer experiences. Your ability to troubleshoot and resolve issues effectively will be pivotal in maintaining our reputation for excellence.

We are seeking a motivated and detail-oriented Data Solutions Associate (DSA) to join our Shared Services Center team at SGS. As a DSA, you will play a crucial role in supporting data management and analysis processes that drive our business insights and operational excellence.The ideal candidate will have a passion for data, strong analytical skills, and the ability to communicate findings effectively. In this role, you will collaborate with cross-functional teams to ensure data accuracy and contribute to data-driven decision-making.

Join our dynamic Shared Services Center at SGS as a Technical Support Specialist. In this role, you will be the first point of contact for our valued customers, providing exceptional technical assistance and troubleshooting support. Your expertise will help resolve issues efficiently and ensure customer satisfaction. We are looking for a proactive and dedicated individual who thrives in a fast-paced environment.

Join Our Team as a Workforce Management Process Specialist!We are seeking a dedicated and skilled professional to optimize our business partner's workforce management processes. As a Workforce Management Process Specialist, you will play a crucial role in forecasting, scheduling, and analyzing staffing needs to ensure smooth operations. Your expertise will directly influence our ability to meet business objectives.Key Responsibilities:Develop and maintain accurate forecast and staffing models to ensure optimal workforce levels.Provide analytical support for business initiatives, market conditions, and decision-making processes.Collaborate with business partners to identify changes in initiatives or business models affecting volume or staffing.Generate volume forecasts for inbound contact centers and processing departments.Continuously analyze staffing drivers including volume, handle time, shrinkage, and occupancy against plans.This position is ideal for individuals with a strong background in WFM processes and tools, looking to advance their career in a dynamic work environment.

Join our dynamic Shared Services Center as a Data Analyst / Administration Clerk. In this entry-level position, you will play a crucial role in data management and administrative support, ensuring the smooth operation of our processes. Your responsibilities will include analyzing data sets, maintaining accurate records, and assisting with various administrative tasks to enhance productivity.If you are detail-oriented and possess a passion for data analysis, we invite you to apply and grow your career with us!

SGS is looking for a Technical Support Specialist to join the team in Muntinlupa. This full-time position centers on assisting clients with technical challenges and ensuring a positive customer experience. The role requires translating complex technical details into clear, accessible information for users who may not have a technical background. Key responsibilities Troubleshoot technical issues reported by clients Provide practical solutions and follow up to confirm problems are resolved Explain technical concepts in straightforward terms for non-technical users Contribute to customer satisfaction by offering responsive and effective support What we look for Strong, proactive communication skills Ability to explain technical information to people with varying levels of expertise Solid problem-solving abilities