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About the job
About KOMOJU
KOMOJU is an all-in-one payment service adopted by major gaming platforms like Steam and e-commerce platforms such as Shopify. By providing an intuitive and cohesive API, KOMOJU enables the seamless integration of various payment methods including credit cards, convenience store payments, electronic money, bank transfers, and PayEasy, facilitating diverse financial transactions across numerous countries and currencies. We are committed to collaborating closely with multiple financial institutions, payment networks, banks, and various wallets to ensure efficient and secure processing of payment transactions.
Job Description
We are seeking a Part-Time Accounting Administrative Assistant to support the smooth operation of payment operations through comprehensive administrative assistance.
Creation of various data for accounting software
Uploading and inputting documents into accounting software
General administrative tasks related to accounting
Assisting in automating these processes (utilizing RPA and AI technologies)
About KOMOJUKOMOJU is an all-in-one payment service adopted by major gaming platforms like Steam and e-commerce platforms such as Shopify. By providing an intuitive and cohesive API, KOMOJU enables the seamless integration of various payment methods including credit cards, convenience store payments, electronic money, bank transfers, and PayEasy, facilitatin…
About KOMOJUKOMOJU is a comprehensive payment service utilized by some of the largest platforms globally, including the game platform 'Steam' and e-commerce platform 'Shopify'. By providing an intuitive and unified API, KOMOJU enables merchants to accept various payment methods such as credit cards, convenience store payments, electronic money, bank transfers, and PayEasy, simply by integrating with our system. As we continue to collaborate closely with various financial institutions, payment networks, banks, and digital wallets, KOMOJU will enhance its capabilities to support a wide range of countries, currencies, and local payment methods, ensuring efficient and secure transaction processing.Job ResponsibilitiesInput accounting data into softwareAssist with monthly and quarterly financial closing processes and invoice generationPerform general administrative tasks related to accountingSupport automation efforts for the above tasks (utilizing RPA and AI technologies)
About KOMOJUKOMOJU (コモジュ) is a leading payment service provider utilized by some of the largest gaming platforms, including "Steam" and e-commerce platforms like "Shopify". We offer an all-in-one payment solution that enables businesses to process multiple payment methods, such as credit cards, convenience store payments, various e-money options, bank transfers, and Pay-easy, through a simple and unified API. As we expand our services globally, we are committed to partnering with various financial institutions and payment networks to support a wide range of regions, currencies, and local payment methods, ensuring secure and rapid transaction processing.Role OverviewAs a pioneering global payment company, KOMOJU focuses on expanding its services beyond Japan and Korea, targeting markets across Europe and Latin America. To support our growth, we are looking to strengthen our sales team by welcoming new members who are eager to contribute to our mission.In your capacity as an Account Executive, you will have the autonomy to implement your ideas and actively seek out new business opportunities and partnerships. You will manage the entire sales cycle from lead generation to closing deals, while closely collaborating with existing sales teams, cross-functional departments, and partners to drive revenue growth. You will also be responsible for identifying new business opportunities, nurturing existing client relationships, and leveraging your understanding of the payment or financial solutions industry.Manage the sales cycle from lead generation to deal closure.Proactively seek out new business opportunities and partnerships for KOMOJU.Collaborate across multiple departments (Inside Sales, Pre-sales, Engineering, Product) to secure deals.Lead and contribute to team projects aimed at developing and improving the sales process.Conduct market research to identify new business opportunities and trends.Propose innovative solutions to existing partners.
About KOMOJUKOMOJU offers a comprehensive payment solution adopted by major platforms like the global gaming giant Steam and the e-commerce platform Shopify. Our intuitive and unified API allows seamless integration, enabling various payment methods such as credit cards, convenience store payments, electronic money, bank transfers, and Pay-easy transactions. As we expand, KOMOJU will continue to collaborate closely with numerous financial institutions, payment networks, banks, and wallets, allowing customers to choose from multiple countries, currencies, and local payment options, ensuring efficient and swift transaction processing.Position OverviewOur sales team currently focuses on building relationships with enterprise clients and managing existing customer accounts. We aim to reinforce our structure to emphasize acquiring new customers.In this role, you will take over account management of existing clients, strengthening long-term relationships and driving revenue growth through upselling and cross-selling. Additionally, you will systematize client interactions that have been traditionally ad-hoc, creating a replicable standard process to alleviate the burden on the sales team when dealing with existing customers, thus enhancing organizational productivity. Eventually, you will lead the establishment of the Customer Success team, playing a pivotal role in maximizing customer satisfaction and Gross Merchandise Volume (GMV).Key ResponsibilitiesOwnership of Enterprise ClientsAs the primary contact for 10-20 enterprise clients, you will fully inherit responsibilities from the sales team, taking ownership to build and maintain long-term relationships. You will lead and improve inquiry response processes and resolve technical challenges in collaboration with Customer Engineering, acting as a strategic partner to support client business growth.Regular Business ReviewsYou will plan and conduct monthly and quarterly business reviews. Analyze GMV trends and payment performance (approval rates, error rates, etc.) through data analysis and provide actionable improvement suggestions for client business growth.Driving Upsell StrategiesBased on clients' business plans and payment data, you will identify opportunities for introducing new payment methods or utilizing new features. As an advisor on payment strategies, you will drive proposals and negotiations to achieve mutual growth for clients and KOMOJU.Churn Risk ManagementUsing data, you will visualize risk clients, detecting risk signals such as GMV decrease or engagement drop early. You will proactively take actions to enhance satisfaction and maximize continued usage.Building Operational ProcessesAs KOMOJU's first dedicated Account Manager, you will design and systematize touch models by segment, business review frameworks, and playbooks to prevent churn and facilitate expansion. This role is critical in establishing a replicable operational foundation, anticipating future CSM organization growth.RequirementsEssential QualificationsExperience in sales, account management, customer success, or IT consulting targeting enterprise clients.Proven track record of accountability towards numerical targets such as revenue, GMV, and contract renewal rates.Experience identifying issues based on data analysis and driving proposals to execution.Able to build and strengthen relationships with existing clients, driving revenue growth through upselling and cross-selling initiatives.Possess a high level of ownership and the ability to act autonomously, delivering results in a fast-paced environment, including cross-departmental and remote settings.Business-level proficiency in English.Preferred QualificationsExperience in the SaaS, fintech, or payments industry.Experience as an Account Manager or Customer Success Manager for technical products.Experience in startups, particularly in establishing operations from scratch.Tools Utilized DailyCRM tools (e.g., Salesforce, Hubspot) for managing projects and client relationships.Internal communication tools like Slack, Notion, and Google Workspace.Document creation with Google Slides and other Google Workspace tools.BI tools like Looker and Power BI.SQL for database referencing.BenefitsHybrid work model allowing both remote and in-office work.Full social insurance coverage (affiliated with Kanto IT Software Health Insurance Association).Discounts for sports clubs (Kanto IT Health Insurance).Access to recreational facilities (Kanto IT Health Insurance).Health check-ups.Language training.Support for self-learning.Leave policies accommodating diverse lifestyles.
About KOMOJUKOMOJU stands at the forefront of Japan's cross-border payment solutions, enabling seamless transactions for esteemed global brands such as Steam and TikTok. Our innovative platform empowers a multitude of merchants to establish their presence in Japan and across Asia, leveraging our developer-centric APIs and plugins for platforms like Shopify and Wix.The RoleWe are in search of a dynamic Customer Success Manager who is not only commercially astute but also passionate about cultivating robust client relationships, maximizing account potential, and identifying new business avenues within our expanding merchant network. As a crucial contributor to our revenue growth, you will focus on upselling and cross-selling while ensuring our customers achieve success on the KOMOJU platform.This position is ideal for an individual who enjoys a blend of customer care and sales in a fast-paced, international context.Why You Should Join UsSales-Driven Customer Success: Your role will focus on expanding your portfolio, not just maintaining it.Global Team Environment: Collaborate in a bilingual, international setting that values flexibility and autonomy.Impactful Product: Play a vital role in supporting merchants’ global expansion through our cutting-edge technology.Your ResponsibilitiesOversee a diverse portfolio of merchant accounts, serving as their trusted KOMOJU liaison.Identify and pursue growth opportunities through upselling and cross-selling of new features, products, and services.Act as a strategic partner, aligning merchant goals with KOMOJU's offerings.Conduct regular account reviews to provide performance insights and support further expansion.Collaborate with Sales & Marketing, Product, Support, and Engineering to enhance customer experience and deliver effective solutions.Participate in initiatives aimed at driving feature adoption and revenue growth.Maintain comprehensive records in our CRM, including product utilization, opportunities, and customer feedback.
About KOMOJUKOMOJU is an all-in-one payment service adopted by major gaming platforms like Steam and e-commerce platforms such as Shopify. By providing an intuitive and cohesive API, KOMOJU enables the seamless integration of various payment methods including credit cards, convenience store payments, electronic money, bank transfers, and PayEasy, facilitatin…
About KOMOJUKOMOJU is a comprehensive payment service utilized by some of the largest platforms globally, including the game platform 'Steam' and e-commerce platform 'Shopify'. By providing an intuitive and unified API, KOMOJU enables merchants to accept various payment methods such as credit cards, convenience store payments, electronic money, bank transfers, and PayEasy, simply by integrating with our system. As we continue to collaborate closely with various financial institutions, payment networks, banks, and digital wallets, KOMOJU will enhance its capabilities to support a wide range of countries, currencies, and local payment methods, ensuring efficient and secure transaction processing.Job ResponsibilitiesInput accounting data into softwareAssist with monthly and quarterly financial closing processes and invoice generationPerform general administrative tasks related to accountingSupport automation efforts for the above tasks (utilizing RPA and AI technologies)
About KOMOJUKOMOJU (コモジュ) is a leading payment service provider utilized by some of the largest gaming platforms, including "Steam" and e-commerce platforms like "Shopify". We offer an all-in-one payment solution that enables businesses to process multiple payment methods, such as credit cards, convenience store payments, various e-money options, bank transfers, and Pay-easy, through a simple and unified API. As we expand our services globally, we are committed to partnering with various financial institutions and payment networks to support a wide range of regions, currencies, and local payment methods, ensuring secure and rapid transaction processing.Role OverviewAs a pioneering global payment company, KOMOJU focuses on expanding its services beyond Japan and Korea, targeting markets across Europe and Latin America. To support our growth, we are looking to strengthen our sales team by welcoming new members who are eager to contribute to our mission.In your capacity as an Account Executive, you will have the autonomy to implement your ideas and actively seek out new business opportunities and partnerships. You will manage the entire sales cycle from lead generation to closing deals, while closely collaborating with existing sales teams, cross-functional departments, and partners to drive revenue growth. You will also be responsible for identifying new business opportunities, nurturing existing client relationships, and leveraging your understanding of the payment or financial solutions industry.Manage the sales cycle from lead generation to deal closure.Proactively seek out new business opportunities and partnerships for KOMOJU.Collaborate across multiple departments (Inside Sales, Pre-sales, Engineering, Product) to secure deals.Lead and contribute to team projects aimed at developing and improving the sales process.Conduct market research to identify new business opportunities and trends.Propose innovative solutions to existing partners.
About KOMOJUKOMOJU offers a comprehensive payment solution adopted by major platforms like the global gaming giant Steam and the e-commerce platform Shopify. Our intuitive and unified API allows seamless integration, enabling various payment methods such as credit cards, convenience store payments, electronic money, bank transfers, and Pay-easy transactions. As we expand, KOMOJU will continue to collaborate closely with numerous financial institutions, payment networks, banks, and wallets, allowing customers to choose from multiple countries, currencies, and local payment options, ensuring efficient and swift transaction processing.Position OverviewOur sales team currently focuses on building relationships with enterprise clients and managing existing customer accounts. We aim to reinforce our structure to emphasize acquiring new customers.In this role, you will take over account management of existing clients, strengthening long-term relationships and driving revenue growth through upselling and cross-selling. Additionally, you will systematize client interactions that have been traditionally ad-hoc, creating a replicable standard process to alleviate the burden on the sales team when dealing with existing customers, thus enhancing organizational productivity. Eventually, you will lead the establishment of the Customer Success team, playing a pivotal role in maximizing customer satisfaction and Gross Merchandise Volume (GMV).Key ResponsibilitiesOwnership of Enterprise ClientsAs the primary contact for 10-20 enterprise clients, you will fully inherit responsibilities from the sales team, taking ownership to build and maintain long-term relationships. You will lead and improve inquiry response processes and resolve technical challenges in collaboration with Customer Engineering, acting as a strategic partner to support client business growth.Regular Business ReviewsYou will plan and conduct monthly and quarterly business reviews. Analyze GMV trends and payment performance (approval rates, error rates, etc.) through data analysis and provide actionable improvement suggestions for client business growth.Driving Upsell StrategiesBased on clients' business plans and payment data, you will identify opportunities for introducing new payment methods or utilizing new features. As an advisor on payment strategies, you will drive proposals and negotiations to achieve mutual growth for clients and KOMOJU.Churn Risk ManagementUsing data, you will visualize risk clients, detecting risk signals such as GMV decrease or engagement drop early. You will proactively take actions to enhance satisfaction and maximize continued usage.Building Operational ProcessesAs KOMOJU's first dedicated Account Manager, you will design and systematize touch models by segment, business review frameworks, and playbooks to prevent churn and facilitate expansion. This role is critical in establishing a replicable operational foundation, anticipating future CSM organization growth.RequirementsEssential QualificationsExperience in sales, account management, customer success, or IT consulting targeting enterprise clients.Proven track record of accountability towards numerical targets such as revenue, GMV, and contract renewal rates.Experience identifying issues based on data analysis and driving proposals to execution.Able to build and strengthen relationships with existing clients, driving revenue growth through upselling and cross-selling initiatives.Possess a high level of ownership and the ability to act autonomously, delivering results in a fast-paced environment, including cross-departmental and remote settings.Business-level proficiency in English.Preferred QualificationsExperience in the SaaS, fintech, or payments industry.Experience as an Account Manager or Customer Success Manager for technical products.Experience in startups, particularly in establishing operations from scratch.Tools Utilized DailyCRM tools (e.g., Salesforce, Hubspot) for managing projects and client relationships.Internal communication tools like Slack, Notion, and Google Workspace.Document creation with Google Slides and other Google Workspace tools.BI tools like Looker and Power BI.SQL for database referencing.BenefitsHybrid work model allowing both remote and in-office work.Full social insurance coverage (affiliated with Kanto IT Software Health Insurance Association).Discounts for sports clubs (Kanto IT Health Insurance).Access to recreational facilities (Kanto IT Health Insurance).Health check-ups.Language training.Support for self-learning.Leave policies accommodating diverse lifestyles.
About KOMOJUKOMOJU stands at the forefront of Japan's cross-border payment solutions, enabling seamless transactions for esteemed global brands such as Steam and TikTok. Our innovative platform empowers a multitude of merchants to establish their presence in Japan and across Asia, leveraging our developer-centric APIs and plugins for platforms like Shopify and Wix.The RoleWe are in search of a dynamic Customer Success Manager who is not only commercially astute but also passionate about cultivating robust client relationships, maximizing account potential, and identifying new business avenues within our expanding merchant network. As a crucial contributor to our revenue growth, you will focus on upselling and cross-selling while ensuring our customers achieve success on the KOMOJU platform.This position is ideal for an individual who enjoys a blend of customer care and sales in a fast-paced, international context.Why You Should Join UsSales-Driven Customer Success: Your role will focus on expanding your portfolio, not just maintaining it.Global Team Environment: Collaborate in a bilingual, international setting that values flexibility and autonomy.Impactful Product: Play a vital role in supporting merchants’ global expansion through our cutting-edge technology.Your ResponsibilitiesOversee a diverse portfolio of merchant accounts, serving as their trusted KOMOJU liaison.Identify and pursue growth opportunities through upselling and cross-selling of new features, products, and services.Act as a strategic partner, aligning merchant goals with KOMOJU's offerings.Conduct regular account reviews to provide performance insights and support further expansion.Collaborate with Sales & Marketing, Product, Support, and Engineering to enhance customer experience and deliver effective solutions.Participate in initiatives aimed at driving feature adoption and revenue growth.Maintain comprehensive records in our CRM, including product utilization, opportunities, and customer feedback.
