Business Change Manager

G MASS is collaborating with a prestigious and rapidly expanding Investment Bank in the Middle East to recruit a seasoned Change PMO / Project Manager. This role presents an exciting chance to engage in a wide array of transformative initiatives, spanning across operations, technology, risk management, and the Front Office. The ideal candidate will be crucia…

ProgressSoft is seeking a dynamic and experienced Business Development Manager (BDM) to join our team in Muscat. The successful candidate will have 5-10 years of proven expertise in sales of banking and payment solutions tailored to the Omani market. This role requires a strong network within the banking sector and financial institutions in Oman, coupled with a deep understanding of the local payments landscape. The BDM will oversee the entire sales lifecycle, conduct market analyses, and foster relationships with senior management within the banking and financial services sector.Key Responsibilities:Develop and implement a strategic sales plan for the Omani market that aligns with ProgressSoft's overall business objectives.Own and drive annual sales targets in accordance with the company's strategic goals.Manage the complete sales cycle, from identifying opportunities to coordinating with Product Owners, Project Managers, and Technical Team Leaders.Prepare technical and commercial proposals in collaboration with the Bidding Team and business units for new opportunities or RFPs.Lead negotiations for proposals and solution contracts.Ensure effective pipeline management and opportunity tracking using ProgressSoft's CRM.Collaborate with relevant teams to ensure a strong engagement with clients and an understanding of their needs.Conduct competitive analyses and gather market intelligence, including benchmarking against alternative solutions and identifying key positioning differentiators.Identify new business prospects, including regulatory initiatives, digital transformation projects, and ecosystem partnerships.Develop and maintain strategic alliances with third-party products and technology partners in Oman and the region, ensuring compliance with local banking requirements and maximizing revenue opportunities.

Join our dynamic team as a Business Analyst specializing in Retail Banking and play a pivotal role in driving the bank's transformation and system enhancement initiatives.As a vital liaison between Retail Banking business units, IT delivery teams, vendors, and governance functions, you will ensure that business requirements align with our approved strategy, IT roadmap, and enterprise architecture principles.Your contributions will include scoping initiatives, assessing feasibility, and evaluating solution options for wholesale banking systems.Your responsibilities will encompass:Eliciting and documenting business, functional, and non-functional requirements for key retail banking systems, including:Core retail and customer servicing systemsCustomer-facing channels (mobile, internet, branch, call center)Payments, cards, and customer onboarding processesPreparing and maintaining requirement artifacts such as:Business Requirements Documents (BRD)Functional Specifications / User StoriesProcess maps, workflows, use cases, and data flowsFacilitating requirements workshops, walkthroughs, and sign-off sessions with stakeholders.Collaboration is key:Work closely with retail banking, operations, finance, compliance, and risk teamsInternal IT teams (delivery, integration, infrastructure, information security)External vendors and system integratorsSupport UAT planning and execution, including requirement clarification, test case validation, and defect analysis. Manage requirement changes and conduct impact assessments through formal change management processes. Ensure that all requirements address regulatory, security, operational, and performance considerations.Build effective relationships with business and technology stakeholders and act as a trusted point of contact for clarifying business needs and resolving requirement gaps. Additionally, support documentation and knowledge transfer to ensure system continuity and operational readiness.

Join our dynamic team as a Business Analyst specializing in Wholesale Banking, where you will play a pivotal role in driving the Bank’s transformation initiatives and system enhancements.In this position, you will serve as a vital liaison among Wholesale Banking business units, IT delivery teams, vendors, and governance functions, ensuring that all requirements align with the approved business strategy, IT roadmap, and enterprise architecture principles.Your contributions will include scoping initiatives, conducting feasibility assessments, and evaluating solution options for wholesale banking systems.Key Responsibilities:Elicit and document business, functional, and non-functional requirements for Wholesale Banking systems, covering:Corporate and Business Banking platformsTransaction Banking (cash management, payments, host-to-host)Trade Finance, limits, collateral, and lending systemsCustomer servicing and onboarding processesPrepare and maintain high-quality documentation, such as:Business Requirements Documents (BRD)Functional Specifications / User StoriesProcess maps, workflows, use cases, and data flowsFacilitate requirements workshops, walkthroughs, and sign-off sessions with stakeholdersCollaborate closely with Wholesale Banking, Operations, Finance, Risk, and Compliance teamsEngage with internal IT teams (delivery, integration, infrastructure, information security) and external vendorsSupport UAT planning and execution, including requirement clarification, test case validation, and defect triageManage change requests and conduct impact assessments through formal change management processesEnsure requirements address regulatory, security, operational, and performance considerations for wholesale bankingDevelop effective working relationships with business and technology stakeholdersAct as a trusted point of contact for clarifying business needs and resolving requirement gapsSupport documentation and knowledge transfer for system continuity and operational readiness

G MASS is collaborating with a prominent, rapidly expanding Investment Bank in the Middle East to recruit a Senior Business Analyst. This is a thrilling opportunity to contribute significantly to the development of new market products, engaging across front-to-back operations, technology, and risk management to craft and implement scalable operational frameworks. The ideal candidate will be pivotal to transformation initiatives, managing requirements, fostering stakeholder collaboration, and ensuring successful delivery in a vibrant and growing banking landscape. You will work closely with Front Office personnel, including the Head of Trading and Traders, to rigorously test and implement the new operational model.Key Responsibilities:Design and document comprehensive operational workflows for the launch of Non-Deliverable Forwards (NDFs), Foreign Exchange (FX) & Bond Futures, Total Return Swaps (TRS), Credit Default Swaps (CDS), Interest Rate Swaps (IRS), Equities Risk, and Repo/Reverse Repo transactions.Map the entire trade lifecycle, encompassing execution, confirmation, settlement, margining, lifecycle events, reconciliations, and reporting.Collect requirements and develop Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), process maps, booking models, and data specifications.Collaborate with IT teams to set up trade capture, clearing, settlement, collateral management, accounting, and reporting processes.Lead User Acceptance Testing (UAT), including test case development, defect tracking, and sign-off, while coordinating the implementation process.Establish reconciliation frameworks for cash, positions, Profit & Loss (P&L), and collateral, along with daily control reporting.Define workflows for margin calls and collateral management (both bilateral and cleared).Ensure that transaction reporting and regulatory requirements are effectively integrated into operations.Act as the Subject Matter Expert (SME) for Operations in product approval discussions and manage stakeholder engagement across Front Office, Risk, Finance, Treasury, and external vendors.

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses across the globe. Our platform is utilized by over 130,000 businesses and 450,000 stylists and professionals, facilitating more than 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates from 15 global offices spanning North America, EMEA, and APAC.Fresha empowers consumers to discover, book, and pay for beauty and wellness appointments with local establishments through our marketplace. Meanwhile, beauty and wellness businesses leverage an all-in-one platform to streamline their operations, utilizing intuitive business software and innovative financial technology solutions.Our ecosystem equips merchants with all necessary tools to operate seamlessly, including appointment bookings, point-of-sale systems, customer record management, marketing automation, loyalty programs, inventory management for beauty products, and effective team management.The consumer marketplace enhances revenue potential for partner businesses by capitalizing on the advantages of online bookings and automated marketing through mobile applications and advanced integrations with major tech platforms such as Instagram, Facebook, and Google.Role OverviewIn light of our dynamic growth trajectory, we are seeking an outstanding New Business Development Specialist to join our global team.You will report directly to the Head of Sales (GCC) and collaborate closely with the Commercial team and prospective partners, focusing entirely on new business development.Your responsibilities will include managing a quota target, conducting field visits through cold outreach, and owning your sales pipeline.This is an excellent opportunity for individuals who thrive in a fast-paced and ever-evolving environment, and who prefer to work autonomously while embracing challenges.

Join our dynamic team at Jobs For Humanity as a Project Manager specializing in Trade Finance & Liquidity Management. In this pivotal role, you will oversee and manage projects aimed at enhancing our banking solutions, ensuring optimal liquidity management and trade financing processes. Collaborate with cross-functional teams to deliver innovative solutions that meet client needs and drive business success.

Join our dynamic team as a Project Manager specializing in Trade Finance and Liquidity Management. In this crucial role, you will oversee and direct projects that enhance financial operations, ensuring optimal liquidity and compliance with industry regulations. You will collaborate closely with stakeholders to define project scopes, deliverables, and timelines, while also monitoring progress and addressing any challenges that arise.

Join our esteemed client, khibraty, as a Brand Manager, where you will play a pivotal role in steering the operational, performance, and strategic trajectory of the brand. This influential position encompasses the management of various facets of the brand, including sales, marketing, customer service, financial performance, and team development. As a Brand Manager, you will ensure that the brand not only meets its business objectives but also fosters robust relationships with customers and thrives in a competitive landscape.Key Responsibilities:- Strategic Leadership & Brand Development1. Formulate and implement a comprehensive business strategy for the brand in alignment with company objectives and market dynamics.2. Position the brand effectively in the market, ensuring it retains a competitive advantage.3. Discover new business avenues and channels to enhance the brand's market share.4. Supervise product launches, updates, and overall lifecycle management of the brand’s offerings.- Sales & Financial Management1. Propel revenue growth through the creation and execution of effective sales strategies aimed at achieving monthly, quarterly, and annual sales benchmarks.2. Analyze financial performance vigilantly, ensuring the brand remains within budget while optimizing profitability and managing costs.3. Develop and manage pricing structures, promotions, and discount strategies to enhance sales while ensuring profitability.4. Provide regular sales insights to senior management, highlighting key trends and improvement areas.- Marketing & Customer Experience1. Spearhead the development of innovative marketing campaigns, advertising, and promotional initiatives to elevate brand visibility and attract a wider customer base.2. Collaborate with the marketing team to enhance brand awareness via both digital and traditional channels such as social media, events, and sponsorships.3. Guarantee a superior customer experience across all interactions, from initial sales to after-sales services, while formulating strategies to improve customer loyalty and satisfaction.4. Monitor customer feedback and address complaints or issues in a timely manner.- Team Leadership & Development1. Assemble and lead a high-performing team by hiring, training, and inspiring employees.2. Cultivate a positive work environment centered on collaboration, continuous improvement, and achieving business goals.3. Conduct performance assessments, offer constructive feedback, and support the professional growth of team members.4. Ensure all staff adhere to company policies, safety regulations, and industry best practices.- Operational Efficiency1. Oversee daily brand operations, including inventory management, supply chain coordination, and service delivery.2. Ensure effective management of dealership networks, service centers, and repair operations.

As a Cluster Sales Manager for MICE (Meetings, Incentives, Conferences, and Exhibitions), you will play a pivotal role in driving sales activities aligned with our comprehensive sales and marketing strategy. Your primary focus will be on enhancing hotel revenue by promoting our esteemed brand, securing new business contracts, and maximizing overall revenue. You will be responsible for cultivating strong business relationships across local, domestic, and international markets, while also keeping a close eye on competitor activities and market trends. Attending travel functions, sales roadshows, and organizing sales trips will be key components of your role. We are committed to your professional growth and will provide the necessary training to ensure you thrive as a distinguished Sales Manager in a competitive landscape. You will report directly to the Director of Sales & Marketing, who will offer guidance and support to help you achieve your goals.

Join SGS as a Principal Treasury Manager and take the lead in optimizing our financial operations. In this pivotal role, you will oversee treasury functions, manage liquidity, and implement effective risk management strategies. Your expertise will contribute to our financial stability and growth, ensuring that we maintain our position as a trusted leader in inspection, verification, testing, and certification services.

Delivery Hero is seeking a dynamic and experienced Senior Category Manager to join our innovative team in Muscat. In this pivotal role, you will lead the category management strategy, ensuring optimal product selection and supplier partnerships that align with our customer needs and market trends.The ideal candidate will be adept at analyzing market data, developing strategic category plans, and collaborating with cross-functional teams to drive sales growth and enhance customer satisfaction.

The selected candidate will oversee the successful implementation and delivery of engineering projects, collaborating with various disciplines and subcontractors to ensure effective communication and execution of project changes.Addressing and resolving engineering challenges that could hinder project goals is essential.Supervise engineering teams to guarantee timely and budget-compliant delivery of all project tasks and outcomes.Manage engineering modifications and change requests, aiming to minimize disruptions while enhancing commercial results.Swiftly address any emerging engineering issues to support smooth project execution.Ensure that all engineering documentation is produced punctually, meets quality standards, and is formatted appropriately.Respond promptly to client inquiries to minimize their impact on project objectives.Complete all required reporting to established standards and deadlines.Oversee subcontractor performance to ensure adherence to the agreed timelines and project scope.Effectively manage subcontractor-related issues and changes to maintain overall project integrity.

Join Minor International as a Guest Service Manager, where you will be the cornerstone of our customer experience. Your leadership will guide our team in delivering exceptional service to our guests, ensuring their needs are met with professionalism and warmth. In this pivotal role, you will oversee daily operations, develop training programs for staff, and implement strategies to enhance guest satisfaction.

As a Growth Marketing Manager at Delivery Hero, you will spearhead innovative marketing strategies to enhance our brand presence and drive customer acquisition. Your role will involve collaboration with cross-functional teams to develop campaigns that resonate with our audience, leveraging data analytics to optimize performance and maximize ROI.

As the Assistant Learning & Development Manager, you will serve as an exemplary role model for our team members. From your first day, you will actively participate in their professional journey by preparing and overseeing individual development plans, organizing impactful training sessions, and providing support through various learning and development initiatives. Additionally, you will collaborate with the Property Leadership Team to offer strategic advice on enhancing team members' skills and competencies, ultimately driving exceptional customer satisfaction.

Join our dynamic team at Jobs for Humanity as a Project Manager in Technology. We are looking for an enthusiastic individual who can lead technology-driven projects to successful completion. This role offers the opportunity to work in a collaborative environment while leveraging your expertise to improve processes and deliver exceptional results.

Role overview The Account Manager position at Ghobash Group centers on client relationship management in Muscat. The role supports sales activities and aims to ensure clients remain satisfied with the company’s services and solutions. Key responsibilities Develop and maintain strong connections with clients Contribute to sales efforts and help drive initiatives forward Manage accounts to align with business goals Track client satisfaction and seek ways to enhance it Location This position is based in Muscat.

We are seeking a dynamic and experienced Project Manager in Technology to join our team immediately. The ideal candidate will be adept at leading technology projects, ensuring timely delivery, and collaborating effectively with cross-functional teams.

Join our dynamic team as a Senior Asset Management Operations Specialist, where you will leverage your expertise in Oracle systems to enhance our asset management processes. In this pivotal role, you will be responsible for optimizing operational workflows, ensuring compliance, and driving efficiency within the organization.