Assistant General Manager - Truck Services

Join Travel Centers of America, a premier leader in the fuel and convenience store sector, as we seek a passionate and skilled Assistant General Manager for our Napoleon, OH location. This vital role involves managing daily operations to ensure our travel centers consistently provide exceptional service and quality to every customer.Key Responsibilities: Ass…

Position Overview:As the Assistant General Manager (AGM) at Sbarro, you will play a vital role in supporting the General Manager in the seamless operation and management of our restaurant. Your responsibilities will include supervising staff, ensuring adherence to operational standards, delivering exceptional customer service, managing inventory and food safety protocols, and driving sales initiatives. In the absence of the General Manager, you will take the lead as the acting manager, exemplifying strong leadership and mentorship for the team.Key Responsibilities:Assist the General Manager in overseeing all restaurant operations.Contribute to hiring, training, scheduling, and supervising team members.Ensure compliance with company policies, food safety regulations, and sanitation practices.Monitor inventory levels, place orders, and manage waste efficiently.Uphold high standards of food quality, cleanliness, and customer service.Professionally address and resolve customer complaints and concerns.Assist in managing labor and food costs to remain within budget.Ensure proper cash handling and banking procedures are accurately followed.Foster a positive and productive work environment.Proactively identify and resolve operational challenges.Step into the General Manager role as required.

Key Responsibilities:Restaurant Operations:Manage daily operational activities to guarantee the restaurant runs efficiently and effectively.Ensure that food preparation, presentation, and service adhere to Sbarro's high standards for quality and consistency.Oversee inventory management and ordering processes to maintain optimal stock levels.Uphold cleanliness and safety standards in the restaurant, ensuring compliance with all health regulations.Staff Leadership & Development:Recruit, train, and onboard team members, ensuring they are well-informed about the brand and their specific roles.Provide continuous coaching and constructive feedback to enhance team performance and service quality.Develop staff schedules to ensure adequate coverage while managing labor costs.Foster a positive, customer-centric work environment through exemplary leadership.Conduct performance evaluations and facilitate professional growth opportunities for staff.Customer Service:Deliver exceptional customer service and address complaints and issues promptly and professionally.Create a warm and inviting atmosphere, ensuring that every guest enjoys a positive dining experience.Implement strategies to boost customer satisfaction and promote repeat business.Financial Management:Supervise the restaurant’s financial operations, including budget management and cost control for food and labor.Analyze sales reports and financial statements to monitor performance and identify improvement areas.Implement cost-control measures to ensure profitability without sacrificing food quality or service.Ensure accurate cash handling, deposits, and financial transactions.Marketing & Promotion:Collaborate with district or area management to execute marketing initiatives that drive restaurant traffic.Promote in-store specials, events, and local outreach efforts to enhance brand visibility.Maintain the restaurant’s social media presence and respond to online reviews promptly.Compliance & Safety:Ensure compliance with all local, state, and federal regulations concerning food safety, health codes, and labor laws.Conduct regular inspections to guarantee that safety and sanitation standards are upheld.Train staff on food safety procedures and workplace safety protocols.Vendor and Supplier Management:Establish and maintain strong relationships with vendors to ensure timely deliveries and quality products.

Role overview Domino's Pizza in Napoleon, Ohio is seeking a General Manager to guide daily store operations. This role centers on strong customer service, team leadership, and building an environment where employees can develop and succeed. The General Manager plays a central part in driving store performance and shaping a positive workplace culture. What you will do Direct all aspects of daily store operations Set and uphold customer service standards to ensure every guest has a positive experience Lead, motivate, and support team members Work toward improving store performance and overall productivity Foster a positive and supportive work environment Requirements Background in the food industry or restaurant management is helpful Strong leadership skills with a focus on team development Commitment to delivering excellent customer service Ability to manage a busy store and adapt to changing needs Dedication to maintaining high operational standards Those interested in leading a team and shaping a great customer experience are encouraged to connect with Domino's.

Domino's Pizza, Inc. in Napoleon is looking for an Assistant Manager to join the team. This role plays a key part in running daily store operations and ensuring customers receive friendly, accurate service. What you will do Assist with managing the store’s daily activities Support team members and help guide their work Work to maintain Domino's standards for quality and efficiency Contribute to a positive customer experience Requirements Experience in customer service or food service is helpful Strong communication and organizational skills Ability to support and motivate a team

TA Travel Center/LV Petroleum stands as a premier operator of travel centers, convenience stores, and quick-service restaurants nationwide. Our mission is to offer travelers unparalleled service, immaculate facilities, and a diverse array of amenities tailored to their needs while on the journey.Position Summary:We are currently on the lookout for a Skilled Diesel Technician to join our dynamic team at our bustling travel center in Napoleon, Ohio. In this role, you will deliver precise and efficient service by troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers with professionalism and care. Our Technicians are committed to ensuring that every traveler returns to the road in optimal condition.Starting pay $25+/hour plus commission.As part of this position, you will: Engage in a vibrant, supportive environment that prioritizes customer satisfaction above all. Gain extensive knowledge of our product offerings and services. Diagnose wear conditions and collaborate with the TSA or Manager to provide informed recommendations to customers. Complete repairs within your skill set as outlined. Familiarize yourself with Truck Service Standard Services and specialized customer programs. Adhere to safety protocols and report any potentially hazardous situations involving team members or customers.

Join us at TA Travel Center, a prominent player in the fuel and convenience store sector, known for our extensive network of travel centers. We pride ourselves on providing our customers with easy access to fuel, snacks, and essential goods. We are currently seeking lively and customer-oriented Cashiers who will exemplify our dedication to outstanding customer service and a friendly atmosphere.Job Overview:As a Cashier at TA Travel Center, your role is crucial in ensuring customers leave with a positive experience. You'll be tasked with processing transactions, addressing customer queries, and maintaining a tidy and organized workspace.Key Responsibilities: Deliver Outstanding Customer Service: Warmly greet customers and assist them throughout their shopping journey. Efficiently Process Transactions: Use our Point of Sale (POS) system to handle cash, credit, and debit transactions accurately. Uphold Cleanliness: Keep the cashier area neat and organized, adhering to health and safety regulations. Collaborate with Team Members: Work harmoniously with colleagues to ensure seamless operations and prompt service. Support Inventory Management: Aid in monitoring stock levels and restocking items to meet customer needs. If you have a passion for customer service and are eager to be part of a dedicated team, we invite you to apply for the Cashier position at TA Travel Center!

Domino's Pizza, Inc. in Napoleon seeks a Customer Service Representative to help create a positive experience for every guest. This role focuses on direct customer interaction, order processing, and providing helpful responses to questions. Key responsibilities Interact with customers face-to-face and over the phone Take and process orders quickly and accurately Respond to questions and resolve concerns in a professional manner What to expect This position involves frequent contact with customers and requires attention to detail when handling orders. A friendly attitude and clear communication help ensure each customer leaves satisfied.

Job SummaryJoin our dynamic team at Las Vegas Petroleum as a Diesel Technician in Napoleon, OH. We offer a competitive starting salary of $25 per hour, with opportunities for higher earnings and commission incentives. In this vital role, you will provide exceptional service to our customers by diagnosing, troubleshooting, and repairing heavy-duty trucks and trailers, ensuring they are road-ready and safe.Key Responsibilities:Foster a positive, collaborative work environment that exceeds customer expectations.Utilize your extensive product knowledge to assist customers effectively.Diagnose wear and tear conditions and collaborate with management to recommend appropriate services.Perform repairs according to company standards.Familiarize yourself with Truck Service Standard Services and specialized customer programs.Adhere to safety protocols and report any hazardous situations.What We’re Looking For:A motivated team player with strong communication abilities.Prior experience in repair or parts shops is preferred.Basic computer proficiency.Willingness to work flexible hours, including evenings, weekends, and holidays in various conditions.A valid driver’s license is required.Typical Physical Demands:This position requires frequent communication and physical activity, including standing, walking, bending, and lifting up to 50 lbs. Vision capabilities including close, distance, color, and peripheral vision are essential.Work Environment:Expect exposure to outdoor elements, mechanical parts, and variable noise levels. You may also encounter dirt, grease, and cleaning solutions during your work.

Position Overview:Join our dynamic team as a Team Member at Sbarro, where you will represent our brand and play an essential role in providing outstanding customer service and delicious food. Your responsibilities will include preparing menu offerings, ensuring a clean and inviting atmosphere, and guaranteeing that each guest enjoys a memorable dining experience. We are looking for dependable, sociable, and enthusiastic individuals who thrive in a high-energy team environment.Primary Duties:Welcome guests warmly and professionally.Efficiently take customer orders and operate the POS system.Prepare and serve menu items, including pizza, pasta, stromboli, salads, and beverages.Adhere to food safety and sanitation protocols at all times.Keep workstations, counters, and dining areas clean and organized.Restock food, utensils, and supplies as required.Assist with opening and closing tasks as needed.Process cash and credit card transactions accurately, providing correct change.Maintain effective communication with team members and management.Commit to upholding all Sbarro brand standards and procedures.Ideal Candidate Profile:Prior experience in food service or retail is preferred but not mandatory.Friendly, reliable, and focused on customer satisfaction.Able to thrive in a fast-paced environment while managing multiple responsibilities.Possesses strong communication and teamwork abilities.Willingness to learn and follow directions closely.Flexible availability, including nights, weekends, and holidays.Physical Demands:Ability to stand for extended periods (up to 8 hours).Lifting capacity of up to 30 lbs.Capability to work in a hot kitchen setting.Perform repetitive tasks such as chopping, lifting, and reaching.

Pilot Company is looking for a Subway Cashier in Napoleon. This position centers on assisting customers, handling payments, and maintaining a clean workspace. Preparing food items is also part of the daily routine. Key responsibilities Complete customer transactions promptly and accurately Assist with preparing food when needed Keep the counter and work area neat and orderly Offer friendly, attentive service to guests What we look for Interest in working in food service Comfortable staying active and being on your feet Enjoys working with people in a customer service role

Key Responsibilities:1. Leadership & Supervision:Champion exceptional customer service while upholding Sbarro's high standards for food quality and cleanliness.Oversee and direct team operations during shifts, ensuring all tasks are executed efficiently to maintain smooth restaurant functionality.Delegate responsibilities to team members based on operational needs, ensuring comprehensive coverage across kitchen, front line, and dining areas.Provide ongoing support and guidance to team members, addressing challenges and inquiries.Evaluate employee performance throughout the shift and offer constructive feedback to foster improvement.Promote a vibrant and collaborative atmosphere that inspires teamwork and drives employees toward achieving operational objectives.2. Customer Service Excellence:Ensure every customer is welcomed promptly and served with professionalism and friendliness.Address customer complaints and concerns swiftly to maintain high levels of satisfaction.Guarantee that orders are accurately prepared and delivered within the expected timeframe.Maintain a tidy and organized dining area that adheres to Sbarro's cleanliness standards.3. Food Preparation & Safety:Ensure food is consistently prepared to Sbarro's quality benchmarks, providing high-quality service.Supervise kitchen personnel to guarantee all food is prepared in compliance with established food safety protocols.Maintain cleanliness in the kitchen, dining area, and restrooms, following sanitation and safety guidelines.Monitor inventory levels, ensuring supplies are adequately stocked and alerting management when inventory is low.4. Cash Handling & Register Operations:Manage cash registers, process transactions, and uphold accuracy in cash handling practices.Ensure all payment methods are processed correctly and provide training to team members on cash and electronic payment systems.Maintain an accurate cash drawer and perform end-of-shift cash reconciliation.5. Training & Development:Assist in the onboarding and training of new staff, ensuring they grasp their roles and Sbarro’s operational standards.Facilitate ongoing training for existing team members, keeping them informed on operational changes, new menu offerings, and company policies.Encourage team member skill development and promote internal advancement opportunities.6. Operational Support:Assist management with the opening and closing procedures of the restaurant, including securing premises, completing necessary paperwork, and preparing for the subsequent shift.Ensure compliance with all relevant regulations and standards.

Pilot Company is looking for a Cashier to join the team in Napoleon. This position centers on supporting retail operations by handling transactions and helping customers at the checkout area. Cashiers help shape the overall experience for each visitor who comes through the store. Key responsibilities Welcome customers and offer assistance as they enter the store Process sales transactions efficiently and with attention to accuracy Deliver friendly, helpful service at the register Pitch in with daily store tasks as needed What to expect This role focuses on customer interaction, accurate cash handling, and supporting the smooth operation of the store. Cashiers are often the last point of contact for customers, so a helpful attitude and attention to detail are important.

Pilot Company seeks a Deli Production Team Member for its Napoleon location. This role centers on preparing deli foods, maintaining a clean workspace, and upholding food safety standards. The position plays a key part in daily operations, helping ensure customers receive fresh, high-quality products every day. Key responsibilities Prepare deli items following company guidelines Keep work areas clean and organized throughout each shift Adhere to all food safety and sanitation rules Assist team members during busy times as needed Help create a positive experience for customers What we look for Dependable and attentive to detail Comfortable working on your feet and handling food items Team-oriented and willing to help others Dedicated to providing excellent customer service