Brand and Communications Lead at Bastion | New York City

Bastion builds financial infrastructure for modern enterprises, offering stablecoin issuance, custodial wallet solutions, and global asset conversion. The company operates with a compliance-first mindset, holding the necessary licenses to support secure, regulated transactions and provide operational support to clients. As Brand and Communications Lead, the …

Bastion builds technology for financial institutions and enterprises to issue regulated stablecoins, manage reserves, and support digital finance operations. The platform combines stablecoin issuance, secure custody, and orchestration for cross-border payments, on/off-ramps, and conversions. Bastion’s APIs help businesses develop and expand stablecoin networks while meeting compliance requirements and growing revenue. For more details about Bastion’s mission and team culture, see the Guide for Candidates. Role overview The Customer Operations Lead acts as the primary support contact for Bastion’s partners, especially during a major integration. This position manages daily escalations, triages technical issues, and works closely with engineering, product, finance operations, and compliance teams to resolve challenges. Building scalable processes, developing a knowledge base, and introducing tools for efficient support are central to this role. What you will do Respond to partner inquiries and handle escalation workflows directly, not just through documentation or delegation. Define and update the scope of support as the partner network expands. Create sustainable processes and resources to support partners at scale. Develop and manage the BPO approach as inquiry volume grows, maintaining high service standards. Select, implement, and optimize AI-powered support tools, such as knowledge bases for AI agents and automated triage systems, to improve efficiency without adding headcount. Regularly assess and enhance support tools and workflows for performance and effectiveness. Work cross-functionally from day one, collaborating with engineering on technical issues, product on documentation, and compliance on regulatory processes. Requirements Experience with automation workflows, AI tools, or platforms like Claude Code is a strong plus. Skill in identifying and removing repetitive manual tasks through smart tool selection and process design. Good judgment in choosing when to automate and when a personal approach is needed. Comfort working across teams and disciplines to resolve partner issues quickly and accurately. Location This position is based in New York City.

Join Bastion as a Senior Software Engineer and play a vital role in shaping innovative software solutions that drive our business forward. In this position, you will collaborate with cross-functional teams to design, develop, and maintain high-quality software applications. Your expertise will be essential in enhancing our software systems and improving user experience.

Join Our MissionIn 2025, groundbreaking tools like Cursor, Devin, and Claude revolutionized engineering, allowing for unprecedented speed in delivering solutions. Yet, many sectors—Sales, Operations, Marketing, and Finance—remain bogged down by endless Slack threads, tedious manual data entry, and mediocre AI responses.At Vellum, we are determined to change that.We are developing a platform that empowers users to articulate their goals in simple terms and instantly produce reliable, functioning agents (imagine a user-friendly version of 'Lovable for agents' and 'Devin for everyone').

Role overview The Community Liaison at the City of New York works to strengthen connections among city government, residents, and local organizations. The role centers on building trust, supporting open communication, and encouraging residents to participate in city programs. Key responsibilities Engage with community groups and local organizations to learn about their priorities and concerns Act as a communication link between city departments and residents Share updates and information about city programs, aiming to boost community involvement Assist with projects that bring together different groups to benefit neighborhoods throughout New York City Location This position is based in New York City.

About PicklePickle is a revolutionary peer-to-peer rental marketplace that unlocks the potential of billions of underutilized items in consumers' closets. We simplify the process of renting high-quality items exactly when you need them, providing fast and convenient fulfillment along with an on-demand experience that rivals traditional shopping.Our mission is to create a new layer of commerce driven by dynamic local supply, making access more convenient than ownership. Currently, Pickle operates nationwide and is rapidly expanding in key markets such as NYC, LA, Miami, Dallas, Austin, and Chicago, with over 400,000 items available for rent.Supported by our Series A funding from FirstMark and Craft, we are committed to reshaping the future of access-driven shopping.About The RoleWe are seeking a passionate Community Programs Lead to spearhead and expand Pickle's Growth Fellow and Brand Ambassador programs nationwide (and beyond!).In this role, you will transform our community into a reliable and scalable growth engine. You will establish the structure of our programs, oversee cohorts across various markets, and ensure that we drive high-quality activations, referrals, and genuine marketplace engagement.This position is operationally intensive and highly people-focused — perfect for an individual who enjoys building systems, managing diverse communities, and inspiring program members daily to achieve measurable results.

Exciting News! We've successfully secured $60 million in Series B funding - learn more about it here! The RoleAs the inaugural Brand Lead for Lawhive, you will collaborate closely with our Founders to define and expand our brand during this critical growth phase, particularly as we establish our footprint in the US market. You will be responsible for crafting our positioning, voice, and visual identity from scratch.Your role will encompass everything from shaping our narrative to leading brand integration across acquisitions, creating a brand architecture designed to scale alongside our growth. You will spearhead impactful campaigns, set the creative standard, and ensure that every touchpoint consistently reflects our identity and values.Your Responsibilities Include:Developing and executing a robust brand strategy that establishes Lawhive's positioning, voice, and visual identity.Creating comprehensive brand guidelines and frameworks that are adaptable across newly acquired companies and diverse markets.Defining our brand narrative and messaging to resonate with our audience.

Role Overview The City of New York is hiring a Caretaker X to support individuals who need daily assistance. This position focuses on maintaining comfort and well-being for those in your care. Main Responsibilities Provide personal care as needed Help manage daily routines and activities Foster a supportive and safe environment Location This role is based in New York City.

Who We Are About Stripe Stripe is a premier financial infrastructure platform that empowers businesses of all sizes, from the largest enterprises to the most innovative startups. Our goal is to increase the GDP of the internet, providing a unique opportunity to drive global economic access while engaging in some of the most impactful work of your career. About the Team The Brand Studio team focuses on a diverse range of brand-centric initiatives for Stripe, which include establishing brand standards, developing campaigns, organizing events, creating immersive experiences, designing packaging, and producing digital and print materials. Our brand designers are multifaceted, adept at creating comprehensive visual systems, art direction, and storytelling that elevates both brand and product narratives. We collaborate closely with various teams within Stripe and external partners to enhance the quality and consistency of the Stripe brand across all mediums, whether in person, online, or in hybrid formats. Our mission involves crafting a creative vision and strategy tailored to various projects and audiences, amplifying our message across different channels and environments. About Stripe Creative Labs Stripe Creative Labs is dedicated to producing innovative, culturally relevant, and meticulously crafted projects that showcase the unique essence of Stripe in unexpected ways. We commit ourselves to delivering the highest creative quality, often initiating projects with vague briefs and discovering pathways where others may see challenges. Our approach is experimental, and we thrive in an environment of flexibility and creativity. Your Role As part of a highly creative team, you will engage in a wide spectrum of creative executions, from developing digital installations and interactive games to live-streaming events and producing films on captivating topics. Our projects are driven by ideas and collaboration, and your capacity to generate unique concepts is as vital as your ability to bring them to fruition, both independently and with team members.

Join Bastion as a Business Development and Operations Associate, where you'll play a critical role in driving growth and ensuring operational excellence. In this dynamic position, you will collaborate closely with various teams to identify new business opportunities, streamline processes, and enhance our overall operational efficiency.

Join the Bureau of Bronx Neighborhood Health as a dedicated Community Health Worker, where you'll play a pivotal role in enhancing the health of our diverse communities. As a vital member of our team, you will connect residents with healthcare resources, educate them about health services, and advocate for their needs to improve overall health outcomes.

About the Role The City of New York is hiring for the position of Caretaker X (HA). This role centers on supporting community members and helping maintain a comfortable environment across city facilities. Key Responsibilities Assist with caretaking tasks as assigned Help ensure the well-being and comfort of residents and visitors Support daily operations to keep facilities safe and welcoming Who Should Apply Candidates who value service and want to contribute to their community are encouraged to apply. A strong sense of responsibility and care for others is important in this position.

Join the dynamic team at the City of New York as a Scheduler, where you will play a vital role in organizing schedules and ensuring the efficient operation of city services. As a key player, you will collaborate with various departments to coordinate appointments, manage resources, and facilitate communication across teams.Your organizational skills will be paramount in maintaining streamlined operations, and your attention to detail will help to ensure that all scheduling needs are met effectively.

At Garner Health, our mission is to revolutionize the healthcare economy by providing high-quality and affordable care to everyone.We are fundamentally rethinking healthcare in the U.S. by collaborating with employers to revamp healthcare benefits through clear incentives and powerful, data-driven insights. Our innovative approach guides employees towards better healthcare options, resulting in improved health outcomes for patients, more effective spending of healthcare dollars by employers, and rewarding physicians for delivering exceptional care rather than merely performing more procedures.As one of the fastest-growing healthcare technology companies in the nation, Garner's products are trusted by some of the most discerning employers and providers in the industry. We are assembling a team of talented, mission-driven individuals who are passionate about making a substantial impact on healthcare at scale.About the Role:We are on the lookout for an outstanding Director of Communications to join our Marketing team. This pivotal role will report directly to the Chief Marketing Officer. As Garner transitions out of a phase of rapid growth with limited public visibility, the Director of Communications will be instrumental in developing and implementing a communication strategy that effectively introduces and defines our brand to both the general public and key stakeholders.Location:This position will be based in our New York City office (located in the Financial District). Candidates must be available to work in the office three days a week, specifically on Tuesday, Wednesday, and Thursday.Key Responsibilities:Create and implement a comprehensive communications strategy that enhances brand awareness, accelerates market entry efforts, and supports talent acquisition initiatives.Oversee corporate reputation efforts, including media relations, crisis management, and positioning executive leadership as thought leaders in the industry.Craft compelling narratives to engage key audiences such as employers, benefits brokers, consultants, health plans, healthcare providers, and talent.Define and monitor key performance indicators to assess the effectiveness of communication channels, continuously optimizing Garner's brand visibility and share of voice.Collaborate with our People/HR team to oversee internal communications.

Role Overview Abercrombie & Fitch Co. is hiring an Assistant Manager for A&F Brands in New York City. This role supports daily store operations and helps lead the team on the sales floor. Main Responsibilities Drive sales and support store goals Lead and motivate team members Maintain brand standards throughout the store Promote a positive and productive work environment Deliver consistent, high-quality customer service Location This position is based in New York City.

Join the vibrant legal team at the City of New York as a Paralegal. In this crucial role, you will support attorneys in various legal matters, conduct research, and prepare documents to ensure the smooth functioning of legal processes.

The City of New York seeks a Resource Specialist to help support community programs and enhance services for residents throughout New York City. This is a full-time position dedicated to assisting local efforts that have a direct impact on daily life in the city. Role focus This role centers on providing support to community initiatives. The Resource Specialist will work with various programs aimed at improving the quality of life for New Yorkers. Key responsibilities Assist in the coordination and delivery of community services Support local projects that address residents’ needs Work closely with teams to strengthen neighborhood programs Location This position is based in New York City and serves communities across the five boroughs.

Role overview The Senior Design Lead will oversee design projects aimed at enhancing urban life in New York City. This position calls for leadership of a multidisciplinary team, working together to create solutions that align with the city's broader strategies. Collaboration is central to this role. The Senior Design Lead will coordinate with teams across various city sectors to ensure that each project supports New York City's goals and priorities. What you will do Guide the direction of multiple design projects from concept through implementation Lead and mentor a team with diverse skills and backgrounds Work closely with other city departments to align design work with strategic objectives Requirements Experience managing multidisciplinary design teams Strong collaboration skills across different sectors or departments Ability to deliver design solutions that address urban challenges

Join the vibrant team at the City of New York as a College Aide, where you'll gain invaluable experience and contribute to city initiatives. This role is designed for students looking to enhance their skills while working in a dynamic urban environment.

About UsSapien is revolutionizing the operational dynamics of finance teams in the AI era. We are on a mission to create an autonomous CFO—a comprehensive system that manages company financials from start to finish. Our innovative platform processes intricate financial data in real-time, enhancing decision-making speed, avoiding costly errors, and revealing significant value. With our technology, Sapien has detected multi-million-dollar discrepancies, safeguarded numerous jobs, and contributed substantial savings to our clients’ financial health.We collaborate with a variety of traditional sectors—such as manufacturing, healthcare, dining, and large corporations—to thoroughly understand and automate their financial workflows. Our headquarters is located by Madison Square Park in New York City, and we are proudly supported by General Catalyst, Neo, and esteemed professionals from Google, OpenAI, Microsoft, Ramp, and Stripe (having raised over $9 million).The RoleAt Sapien, community engagement is a vital part of our strategy, serving not merely as a marketing tool but as a cornerstone for building trust with finance leaders, identifying potential collaborators, and fostering the company culture that drives our success.In this role, you will work closely with the CEO, serving as a hybrid community architect, talent scout, and chief of staff. We seek a candidate who possesses a deep understanding of the technology and finance landscape—likely honed through experience in venture capital, startup operations, or a similar role where relationship-building and talent evaluation were key components.Key ResponsibilitiesEvent Management: Oversee planning and execution of weekly dinners, monthly hiring events in New York City, and CFO dinners in NYC plus two additional locations each month. Manage the comprehensive Sapien event calendar on Luma, including reading groups, team gatherings, and external programming.Recruitment Processes: Actively source candidates using LinkedIn, Sales Navigator, and other relevant channels. Organize coffee chats, assist with candidate screening, and facilitate movement through the recruitment pipeline in Ashby.Candidate Experience: Ensure that every prospective hire experiences the warmth of the Sapien community before their first day—through personalized outreach, event invitations, and LinkedIn recognitions for new teammates. Capture memorable moments at events and throughout the team.Performance Tracking: Manage key performance indicators across community engagement and recruitment: event-to-interview conversion rates, candidate touchpoints to hire, and channel effectiveness. Utilize data to enhance processes rather than merely report them.Internal Programming: Organize in-office activities such as AI reading groups, poker nights, and team dinners, ensuring these experiences are documented and shared.CEO Support: Assist the CEO with various initiatives and tasks as required.