Client Services Manager - Audio Visual Technology

Role: Client Services ManagerContract Type: Full-time, PermanentLocation: New York CitySalary: $100,000 - $110,000 (based on experience), with a comprehensive benefits package including health, vision, and dental insurance; disability coverage, vacation and sick leave, 401K, commuter benefits, and an employee assistance program.Hours: 40 hours per weekThis i…

We are seeking a dedicated and detail-oriented Audio Visual Associate to join our dynamic team at Braze. In this role, you will play a crucial part in managing and supporting our audio-visual needs for various events and meetings. Your expertise will ensure that all technical aspects of our AV setups run smoothly, contributing to a seamless experience for our teams.

Mariner Wealth Advisors is seeking a Client Service Manager to lead daily operations for a wealth management team in New York City. This role centers on transaction processing, workflow oversight, and fostering a collaborative team culture. A detail-oriented and proactive approach is essential for both client service and internal processes. What you will do Process and verify money movement transactions using Wealthscape and Charles Schwab platforms. Oversee daily operations, including preparing and reviewing documents for account opening and maintenance. Use expertise in opening Taxable, Retirement, Trust, and Business accounts on Fidelity and Charles Schwab to evaluate requests efficiently. Act as the primary contact between Wealth Teams and custodians, engaging daily with custodians to resolve issues and ensure accurate processing. Delegate tasks and support team members to maintain smooth workflows. Promote accountability, collaboration, and continuous improvement within the team. Manage quarterly projects, update internal tracking spreadsheets, and oversee completion of daily team tasks. Requirements Bachelor’s degree in Business Administration, Operations Management, or a related field. 5-7 years of experience in financial business operations, preferably in a growth-focused environment. Key skills Familiarity with Salesforce. Hands-on experience with Fidelity (Wealthscape) and Charles Schwab platforms. Strong analytical and problem-solving skills. Project management experience, including managing cross-functional teams. Excellent communication and interpersonal skills for effective collaboration. Proficiency in Excel.

Buck Mason seeks a Regional Visual Manager to shape the visual merchandising across several New York City stores. This role focuses on ensuring each location reflects the brand’s standards and delivers a cohesive customer experience. Key Responsibilities Direct the execution of visual merchandising strategies for multiple stores in New York City Work closely with store management and the creative team to design and set up in-store displays Maintain a consistent brand aesthetic and customer experience across all assigned locations Make sure visual displays attract customers and represent Buck Mason’s brand values Location Details This position is based in New York, NY and involves oversight of several retail locations throughout the city.

ABOUT US Zeta Global (NYSE: ZETA) is a cutting-edge AI-Driven Marketing Cloud that harnesses the power of advanced artificial intelligence (AI) and massive consumer data to streamline the marketing process, enabling marketers to efficiently acquire, nurture, and retain customers. Our Zeta Marketing Platform (ZMP) is designed to simplify complex marketing tasks by integrating identity, intelligence, and omnichannel activation into a unified solution, bolstered by one of the industry's largest proprietary databases and AI capabilities. Our diverse enterprise clients are empowered to create highly personalized experiences, leading to enhanced marketing outcomes. Founded in 2007 by David A. Steinberg and John Sculley, our headquarters is located in New York City, with a global presence. Discover more at www.zetaglobal.com. POSITION OVERVIEW The Senior Client Success Manager - Programmatic is a pivotal, client-facing role responsible for ensuring the comprehensive success of a portfolio of strategic programmatic accounts. You will act as the primary point of contact for clients, demonstrating operational expertise and strategic insight while managing live campaigns, overseeing client communications, and driving performance, retention, and growth. Success in this role requires a strong background in programmatic advertising, sound judgment, and the ability to work independently while collaborating effectively with the Sales, Analytics, and Operations teams. This is a hybrid role based in New York City, requiring three days per week in the office. KEY RESPONSIBILITIES Oversee and manage more than 10 active programmatic campaigns from inception to completion across various accounts. Lead all client communications, including status updates, quarterly business reviews (QBRs), and escalations, delivering clear insights and recommendations aligned with business objectives. Act as the technical lead for campaign execution, closely collaborating with the Operations team to ensure campaigns are set up accurately, optimized effectively, and aligned with strategic goals (including targeting, pacing, quality assurance, and troubleshooting). Utilize an in-depth understanding of Demand-Side Platform (DSP) functionalities and optimization strategies to guide campaign setup, troubleshoot issues, and enhance performance. Provide client-ready reporting and performance analytics in partnership with the Analytics team. Identify and nurture opportunities for upselling, cross-selling, and contract renewals in conjunction with the Sales team. Collaborate across departments to resolve issues and bolster campaign performance.

About UsAddepar is a leading global data and AI platform designed to empower investment professionals in transforming intricate financial data into actionable insights. Our platform consolidates portfolio, market, and client information into a comprehensive view, delivering AI-driven insights seamlessly integrated into investment and client workflows. Trusted by over 1,400 firms across nearly 60 countries, Addepar manages an impressive $9 trillion in assets. Our open platform collaborates with nearly 650 software, data, and consulting partners, enabling efficient investment operations for organizations of every size and complexity. With offices located in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo, we are dedicated to supporting our clients worldwide.The OpportunityThe Client Success Management (CSM) team at Addepar is responsible for the entire post-sales journey, ensuring that our clients derive maximum value from our platform. As a trusted advisor, you will develop a profound understanding of each client's business—encompassing their strategy, services, team dynamics, and technology—to assist them in achieving their objectives and fully utilizing Addepar's solutions.As a member of the CESM Enterprise Team, you will manage our largest and most complex clients, including global banks, private institutions, regional banks, wirehouses, and broker-dealers. Your role will involve providing strategic insights, nurturing strong partnerships, and spearheading engagement initiatives to drive client adoption, retention, renewals, and revenue growth, thus playing a crucial role in Addepar's expansion.In this position, you will leverage your sales acumen and technical expertise to conduct impactful client presentations and demonstrations, effectively communicating Addepar's value proposition while aligning our capabilities with client needs and business goals. Collaborating across various departments, you will identify opportunities to enhance engagement, accelerate adoption, and create and implement data-driven strategies to foster new annual recurring revenue for Addepar.Furthermore, you will facilitate change management, implement best practices, and optimize the use of our platform. Acting as an advocate for our clients, you will ensure an exceptional experience while gathering insights that will inform the development of the next generation of client-focused solutions at Addepar.

Role overview The City of New York is hiring a Client Services Team Leader to manage its Client Services team in New York City. This role focuses on running daily service operations, coordinating client support, and upholding strong standards for efficiency and professionalism. Key responsibilities Supervise the delivery of client services, ensuring client needs receive prompt and thorough attention. Guide and support a team of client service professionals, set clear goals, and encourage teamwork. Foster a positive, results-oriented team culture with a focus on meeting and surpassing service objectives. Location This position is based in New York City.

About SandbarSandbar is an innovative interface company located in New York City, dedicated to empowering individuals in an agentic world, allowing them to think, act, and move freely. Our talented team has developed software, machine learning, and hardware products at renowned companies such as Meta, CTRL-labs, Google, Apple, Fitbit, Peloton, and Equinox.Our flagship product, Stream, is a cutting-edge human-agent interface—a private voice ring and conversational computer. Featured in prestigious publications like the WSJ, Bloomberg, and Wired, Stream is set to launch in Summer 2026.Join us in revolutionizing interfaces for self-augmentation.Job SummaryWe are in search of a passionate Machine Learning Engineer specialized in audio technology to contribute to the development of Stream, our innovative conversational computer. In this role, you will create a system that integrates voice recognition, memory capabilities, and agentic control. This position is ideal for someone who is deeply committed to real-world machine learning applications and enhancing human-in-the-loop interactions.

About Oden Technologies:At the forefront of the fourth industrial revolution, Oden Technologies is transforming manufacturing through real-time applications that leverage process and contextual data alongside cutting-edge machine learning (ML) and artificial intelligence (AI) algorithms. This groundbreaking approach is creating immense opportunities to enhance the efficiency and productivity of manufacturing processes.As a leader in Manufacturing AI, our mission is to empower manufacturing operations teams to continuously monitor, analyze, and optimize their production across various processes and conditions. We are dedicated to maximizing efficiency, sustainability, and competitiveness, helping True Makers Make Things Better!Company CultureCustomer obsession drives our work. Every team member is dedicated to creating profound results and delighting our customers, prioritizing tasks based on their needs.We operate with urgency and transparency, embracing scientific thinking to unearth the best ideas collaboratively.We foster a supportive environment, encouraging direct and honest feedback, holding ourselves and each other to high standards.We are committed to serving a community of innovators, continuously seeking better ways to accomplish our goals, even through unconventional solutions.The Role:As a Product Manager at Oden Technologies, you will spearhead the development of key product areas, collaborating with a diverse team of designers and engineers. You will be responsible for crafting, executing, and communicating the product roadmap, ensuring that all stakeholders, from executives to commercial teams and customers, are informed about upcoming developments.Your role will require comfort with ambiguity and the ability to make trade-offs, focusing on solutions that address customer pain points while aligning with our business objectives. You will gather and synthesize insights from various sources to shape team priorities and enhance our product offerings.

At January, we are dedicated to revolutionizing consumer finance by infusing humanity into every interaction. Our innovative, data-driven solutions empower financial institutions to enhance their collections processes, providing borrowers with clear, compassionate pathways to regain control over their financial futures. We are not just increasing access to credit; we are restoring dignity and affording millions the opportunity to achieve true financial independence.About the RoleAs the Senior Client Success Manager, you will play a pivotal role in transforming client relationships into a key competitive advantage for January. Your responsibility will extend beyond mere account retention; you will extract invaluable insights that will inform our product development and client service strategies. You will manage 5-7 strategic accounts that present significant potential along with operational challenges. Your goal is to establish scalable client management systems that maintain a personal touch, transition our approach from reactive to proactive, and create a framework that converts client feedback into actionable product decisions and market intelligence.Collaborating closely with Operations, Product, Compliance, and Sales teams, you will tackle complex issues swiftly, identify patterns that might go unnoticed, and uncover expansion opportunities before they are articulated by clients. You thrive on challenging conversations, master the art of precise communication—whether it's de-escalating issues or crafting replicable playbooks—and excel at prioritizing conflicting demands.What You'll DoServe as the primary relationship steward for strategic accounts, proactively anticipating client needs and fostering trust through transparency in both success and crisis.Detect patterns within your portfolio of accounts, functioning as an intelligence resource for Product and Account Management by translating frontline insights into product roadmap strategies and identifying growth opportunities.Lead monthly performance reviews that provide clients with new insights, advancing from mere reporting to diagnosing root causes and proposing data-driven solutions.Manage audit processes from start to finish with impeccable attention to deadlines, swiftly resolving complex issues with clarity.Transform individual client successes into standardized playbooks and collaborate with Client Operations to address systemic friction points.Document successful strategies and enhance team performance through knowledge sharing and scalable processes.What We're Looking ForA minimum of 4 years of experience in high-touch B2B client success, strategic account management, or consulting with enterprise clients: ...

Join Our Team as a Client Experience StrategistAt Arch, a cutting-edge Series B financial technology firm based in New York City, we are revolutionizing the management of private investments. Our innovative platform enhances accessibility and understanding, transforming the investing experience across diverse asset classes.Private investments—encompassing venture capital, hedge funds, and private equity—constitute approximately 25% of the investment landscape. Traditionally, managing these investments is burdensome, relying on cumbersome spreadsheets and disorganized files that lead to inefficiencies and errors. Arch addresses these challenges by consolidating data, documents, and insights into a singular platform. Our mission is to save our clients time and empower them to make informed investment decisions, ultimately yielding superior financial results.As a rapidly expanding team of over 200 professionals, we proudly serve more than 400 clients, including some of America's largest banks and financial institutions. Our growth trajectory has seen us more than double in size annually since our inception, and we are eager to bring on new talent across all departments as we continue to scale.Your RoleWe are on the lookout for a Client Experience Strategist to cultivate and enhance our client relationships. This pivotal role involves post-onboarding account management, ensuring that clients receive the highest standard of service and support. As one of our early team members, you will play a crucial part in shaping and expanding our Client Experience team as we extend our reach to new users.

As a Senior Client Account Manager for Application Development within the enterprise sector at Reddit, you will play a pivotal role in fostering strong client relationships and driving project success. You will work closely with our engineering and product teams to deliver innovative solutions that meet our clients' business needs. Your expertise in account management and your passion for technology will be critical in ensuring client satisfaction and achieving business objectives.

About Hebbia Hebbia is an innovative AI platform tailored for investors and bankers, designed to generate alpha and enhance financial outcomes. Established in 2020 by visionary George Sivulka and backed by industry leaders such as Peter Thiel and Andreessen Horowitz, Hebbia empowers investment strategies for renowned firms including BlackRock, KKR, Carlyle, Centerview, and 40% of the world's largest asset managers. Our flagship product, Matrix, is renowned for its unparalleled accuracy, speed, and transparency in AI-driven analysis, managing over $30 trillion in global assets. We provide finance professionals with the insights necessary to gain a significant competitive advantage. Our AI technology reveals unseen signals, highlights hidden opportunities, and accelerates decision-making with exceptional speed and confidence. At Hebbia, we don't merely enhance workflows; we revolutionize capital allocation, risk management, and value creation across the financial landscape. Hebbia is not just a tool; it is the catalyst for superior performance, alpha generation, and market leadership. About the Client Partner Team The Client Partnership team is essential in guiding clients through their journey with Hebbia, focusing on revenue retention and growth. As a Client Partner, your mission will be to ensure customers derive substantial value from our platform by driving adoption, resolving challenges, and demonstrating how our technology is vital to their success. You will leverage your product knowledge, analytical skills, and relationship management expertise to guide accounts through their lifecycle—from initial enablement to value realization, renewal, expansion, and advocacy. If you are a proactive individual, passionate about making an impact, and thrive at the nexus of technology and relationships, while being curious about the future of AI in financial services, we invite you to apply. This position is based out of our vibrant New York City office in SoHo.

Join Our Team at ArchArch is an innovative Series B financial technology firm dedicated to automating the management of private investments. Our platform enhances access, understanding, and the overall investing experience across various asset classes.Private investments, including venture capital, hedge funds, and private equity, constitute about 25% of the investment landscape. Traditionally, investors, advisors, and managers have relied on cumbersome spreadsheets and disorganized systems to track numerous investments, leading to inefficiencies and errors. Arch revolutionizes this process.Our platform consolidates data, documents, and insights, streamlining the information gathering process and empowering investors to make informed decisions, ultimately improving financial outcomes.As a rapidly expanding team of over 200 professionals, we serve more than 400 clients, including some of the largest banks and financial institutions in the U.S. Our company has consistently doubled in size since its inception, and we are actively hiring across all departments to support our growth.About the PositionWe are seeking a dedicated Client Implementation Specialist to oversee the onboarding process for our enterprise segment, which includes registered investment advisor (RIA) firms, independent wealth managers, and multi-family offices requiring sophisticated, scalable solutions. In this role, you will guide enterprise clients through intricate onboarding processes, assist in migrating extensive investment portfolios and data systems, and ensure their long-term success on our platform.This is a highly client-facing position that demands someone who excels in relationship building, earns trust quickly, and delivers exceptional service. You will navigate complex organizational structures with professionalism and strategic thinking while providing institutional-grade service. Additionally, we are looking for a self-starter who can work autonomously, manage multiple large-scale onboarding projects, and proactively resolve issues without constant supervision.You will also play a crucial role in providing feedback for product enhancements and improving our internal onboarding processes, balancing independent execution with teamwork and training initiatives.

Standard Template Labs is a pioneering, stealth-mode startup driven by AI, dedicated to reshaping the landscape of IT Service and Configuration Management. Supported by top-tier investors, we are harnessing the power of artificial intelligence, innovative graph-based architecture, and outstanding design to revolutionize how businesses interact with their technology environments.About the PositionWe are searching for a Visual Designer who will play a key role in defining our brand identity from the ground up. This includes crafting our logo and establishing a consistent brand system across all digital platforms, such as our website. This position is based in our New York City office, requiring in-person collaboration with the founding team five days a week.Key ResponsibilitiesDesign and develop the company logo along with comprehensive brand usage guidelines.Create and uphold a unified digital-first brand identity system.Produce marketing materials including presentations and web/digital assets.Collaborate with product and engineering teams on UI/UX aesthetics and web design.Design and execute web graphics, landing pages, and digital marketing campaigns.QualificationsBachelor's degree in Graphic Design or Visual Communication from a prestigious design institution (e.g., RISD, SCAD, Parsons, Pratt, SVA, RCA, Central Saint Martins, Design Academy Eindhoven, etc.).2 to 5 years of professional experience in branding, digital design, and software (agency, startup, or in-house).Demonstrated portfolio showcasing digital/web design, branding, and logo development.Expertise in Adobe Creative Suite and Figma.Ability to seamlessly transition between AI and non-AI design tools.Experience in motion design, illustration, or 3D is a plus.What We ProvideWork from our Flatiron District office in Manhattan, where you will collaborate closely with the founding team in a supportive and innovative environment. Our in-person work culture emphasizes growth and teamwork, and the office is easily accessible via public transport.Take the lead in defining the brand identity and developing the company logo from the ground up.

WHO WE ARE Zeta Global (NYSE: ZETA) is an innovative AI-Powered Marketing Cloud that harnesses advanced artificial intelligence (AI) and vast consumer insights to empower marketers in acquiring, retaining, and expanding customer relationships efficiently. Our Zeta Marketing Platform (ZMP) aims to simplify sophisticated marketing through the unification of identity, intelligence, and omnichannel activation, leveraging one of the industry’s largest proprietary databases and AI capabilities. We enable our enterprise clients across various industries to personalize consumer experiences at an individual level, enhancing the effectiveness of their marketing initiatives. Founded in 2007 by David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City, with offices around the globe. To learn more, visit www.zetaglobal.com. THE ROLE The Senior Client Success Manager – Programmatic is a dynamic, client-facing position responsible for overseeing the comprehensive success of a portfolio of strategic programmatic accounts. In this role, you will act as the primary client liaison, operational expert, and strategic ally, managing live campaigns, directing client communications, and driving performance, retention, and growth. This position demands robust programmatic expertise, sound judgment, and the capability to work autonomously while fostering close collaboration with Sales, Analytics, and Operations teams. This is a hybrid position based in New York City (3 days/week). RESPONSIBILITIES Oversee and manage 10+ active programmatic campaigns end-to-end across multiple accounts. Lead all client communications, including status calls, quarterly business reviews (QBRs), and escalations, providing clear insights and recommendations linked to business outcomes. Act as the technical owner of campaign execution, collaborating closely with Operations to ensure proper setup, effective optimization, and alignment with strategic goals (targeting, pacing, QA, troubleshooting). Leverage a deep understanding of DSP functionality and optimization levers to guide setup decisions, troubleshoot issues, and drive performance enhancements. Generate client-ready reporting and performance insights in conjunction with Analytics. Proactively identify and facilitate upsell, cross-sell, and renewal opportunities in partnership with Sales. Collaborate cross-functionally to address issues, drive improvements, and enhance client satisfaction.

About Evertune AIEvertune is at the forefront of developing the first AI discovery platform tailored for contemporary marketers. In an era where large language models (LLMs) serve as pivotal tools for recommendations, we empower brands to decipher AI's insights about their standing, competitive analysis, and how to enhance their visibility in AI-driven results. Our innovative platform translates opaque AI mechanisms into actionable insights, enabling marketing teams to make informed decisions that catalyze growth.Founded by industry veterans who played a key role in scaling The Trade Desk into a premier ad tech powerhouse, our team possesses extensive expertise in digital advertising, data analytics, and thriving in high-growth environments. We are pioneering a unique niche at the convergence of AI, SEO, and brand strategy.With a successful $15M Series A round led by Felicis Ventures, alongside contributions from prominent investors like Eniac, NextView, and leaders from OpenAI, Google, Meta, Uber, and others, we are poised to accelerate our development of an enterprise-grade AI marketing suite.Supported by esteemed venture capitalists and trusted by innovative brands, we are equipped to scale. However, our defining trait is our vibrant company culture. We prioritize speed, bold thinking, and the belief that the best ideas prevail, irrespective of hierarchy. If you are passionate about transforming how brands evolve in the AI era, you will thrive here.Your TeamIn this role, you will report directly to our Senior Vice President of Product and become an integral member of Evertune’s product design team, serving as the second designer.This position aims to augment the existing team's strengths. Our current team excels in UX, data visualization, and creating information-rich product experiences. We seek a product designer with robust digital visual design, UI, and branding skills to enrich our offerings.Given the dynamic nature of our work environment, priorities shift rapidly; we frequently release updates, reassess directions, and incorporate new customer and market feedback weekly. We are looking for someone enthusiastic about hands-on work, who acts with urgency, and can enhance the craft, coherence, and visual diversity of our product design team. Applicants must be based in the NYC area and be available to work in-office with the team three times a week at our Flatiron location.Your RoleAs a product designer with a keen eye for visual aesthetics, you will engage across key areas of our AI discovery platform while also contributing to a seamless experience throughout the product and our primary marketing website, maintaining high standards for UI excellence, visual appeal, and polish.You will take ownership of our marketing website and overall visual brand identity, ensuring a smooth user journey from our homepage to our core product suite. You will work on experiences that...

The City of New York seeks a Print & Visual Associate to support visual communications across the city. This role contributes to both print production and visual design projects, ensuring materials communicate messages clearly and reflect the city's identity. What you will do Assist with print production tasks, from preparing files to coordinating final output Work on visual design projects that align with New York City’s branding Collaborate with team members to deliver consistent and effective communications Collaboration This position works closely with colleagues in communications and design. Teamwork is central, as projects often require input from multiple departments to ensure accuracy and consistency. Focus The Print & Visual Associate role centers on supporting the city’s messaging through well-crafted print and visual materials. Attention to detail and a commitment to representing New York City’s identity are essential.

We are seeking a dedicated and detail-oriented Client Services Specialist to join the Tenant and Owner Resources Division. In this pivotal role, you will serve as the primary point of contact for clients, assisting them with inquiries and navigating available resources. Your expertise will help ensure that tenants and property owners receive the support they need, thereby fostering positive relationships and enhancing community engagement.Key responsibilities include managing client communications, providing comprehensive information regarding services, and facilitating access to resources tailored to tenant and owner needs. You will also play a vital role in promoting programs that benefit our diverse community.

Join Our Dynamic Team at ArchArch is a cutting-edge Series B financial technology company dedicated to streamlining the management of private investments. Our platform enhances accessibility, comprehension, and the overall investing experience across various asset classes.With private investments—such as venture capital, hedge funds, and private equity—constituting approximately 25% of the investment landscape, we recognize the challenges faced by investors, advisors, banks, families, and fund managers who often rely on cumbersome spreadsheets, scattered file systems, and overflowing email inboxes. This process is not only tedious but also prone to errors, inconsistent reporting, and lost data. That’s where Arch comes in.Our platform consolidates standardized data, documents, and insights, eliminating the need to navigate countless portals. We are committed to saving investors time while empowering them to make informed decisions that lead to superior financial outcomes.As a rapidly growing team of over 200 professionals serving more than 400 clients—including some of the nation’s largest banks and financial institutions—we have consistently doubled our company size each year since our inception. We are excited to expand our team across all departments as we continue to scale.Position Overview: Manager, Client ImplementationsWe are seeking a talented Manager to lead our Client Implementation team. In this role, you will be responsible for building a high-performing team and overseeing enterprise-level implementations. Your responsibilities will include managing high-visibility projects, developing talent through clear objectives and coaching, and ensuring cross-functional collaboration to achieve measurable client outcomes.Key Responsibilities:Lead and mentor a team of Client Implementation Specialists and Operations Associates, establishing clear goals and fostering a collaborative, results-driven culture.Oversee the implementation of Arch for large enterprise clients, ensuring that deployments are customized to meet client objectives in coordination with internal and external teams.Collaborate closely with Sales, Product, and Support teams to align client requirements with product capabilities and project deliverables, ensuring seamless execution and project success.Champion continuous improvement initiatives by identifying opportunities for automation, process optimization, and best practices that enhance efficiency and client satisfaction.Create and manage project plans that translate client needs and timelines into clear milestones, ensuring timely and high-quality delivery.