Client Solutions Associate - New York | Immediate Start

About UsAt Office Hours, we are a leading on-demand expert network that connects top-tier organizations with trusted experts across various fields of knowledge. Our experts benefit from monetizing their expertise through advisory roles, projects, and AI model training. We take care of the complex processes behind the scenes—such as screening, compliance, sch…

Join Cloudflare as a Senior Account Executive focused on Start-ups, where you will have the opportunity to drive innovation and growth in a dynamic environment. You will leverage your expertise to build and maintain strong relationships with key stakeholders in the start-up ecosystem. Your role will involve identifying and pursuing new business opportunities, and articulating the value of our products and services to prospective clients.We are looking for a self-motivated individual who thrives in a fast-paced environment and can adapt to the evolving needs of our clients. Your contributions will directly impact the success of our start-up clients and help them achieve their goals through our cutting-edge solutions.

At Veeva Systems, we are a mission-driven organization revolutionizing the life sciences industry through innovative cloud solutions, enabling companies to deliver therapies to patients more efficiently. As one of the fastest-growing SaaS firms, we achieved over $2 billion in revenue last fiscal year, with even greater growth prospects on the horizon.Our core values—Doing the Right Thing, Customer Success, Employee Success, and Speed—guide us in our mission. Notably, we made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we offer the flexibility to work from home or in our offices, allowing you to thrive in an environment that suits you best.Join us in our mission to transform the life sciences industry, making a positive impact on our customers, employees, and communities.Role OverviewCrossix, a division of Veeva, focuses on enhancing healthcare marketing through advanced analytics, planning, targeting, measurement, and optimization solutions. We boast the most accurate segments built on the largest health data network. This team plays a crucial role in driving the adoption and commercial success of Crossix Audience products. We seek high achievers to join our expanding team in New York. In this role, you will collaborate with internal teams and clients to enhance our business's commercial performance, ensuring widespread adoption of our audience-targeting solutions. This position is open at various levels of seniority.

At Veeva Systems, we are pioneering the industry cloud for Life Sciences, enabling companies to operate more efficiently and cohesively. Discover more about our innovative products, vision, and commitment to success as a public benefit corporation on our website.Crossix, a division of Veeva, is dedicated to transforming healthcare marketing through advanced analytics, strategic planning, targeting, measurement, and optimization solutions. As a leader at the intersection of big data, technology, and omnichannel media, our insights empower Life Sciences companies to make informed business decisions and enhance patient outcomes.We anticipate substantial growth within Crossix as we approach 2030, and we invite talented individuals to join us in this journey.The OpportunityWe are seeking recent graduates to join our Analytics Development Program, designed to cultivate the next generation of analytics service professionals.Our program emphasizes the development of high-potential individuals, providing them with a dynamic learning environment that encourages rapid growth and early value delivery. You will gain the skills necessary to thrive as a client service professional and future leader.In the initial stages of the program, you will work alongside seasoned team members on customer-facing projects, ensuring our clients maximize their investment in Crossix.The Crossix Services team is dedicated to helping clients extract the utmost value from their Crossix products by advising on measurement frameworks, guiding configurations, and providing actionable insights on their marketing campaigns to enhance effectiveness and efficiency.The anticipated start date for this position is July 2026.Candidates are encouraged to apply for only one role within one Generation Veeva program.

Role Overview Verkada is looking for a Tradeshow Associate to represent the company at tradeshows and events throughout New York City. This position centers on direct engagement with customers and prospects, sharing information about Verkada’s security solutions and building positive connections at every event. What You Will Do Interact with event attendees to introduce Verkada’s products and answer questions Promote security solutions and demonstrate product value to a range of audiences Serve as the public face of Verkada at tradeshows, ensuring visitors have a memorable experience

Join LaBella Associates as an accomplished Environmental Planner in our Environmental Impact Group based in New York City. Our dedicated team delivers comprehensive environmental review, impact analysis, and planning services to a diverse array of clients, including governmental agencies, municipalities, private enterprises, and utility companies. We collaborate with both public and private sector partners across all five boroughs, providing expertise in environmental planning, land use, and zoning to promote land development, neighborhood revitalization, mixed-use and affordable housing projects, as well as renewable energy initiatives.The ideal candidate will be responsible for preparing environmental documents and conducting technical studies in alignment with the City Environmental Quality Review (CEQR), New York State Environmental Quality Review Act (SEQRA), National Environmental Policy Act (NEPA), and various other regulatory frameworks. We seek a proactive, team-oriented professional with robust project management capabilities and a genuine passion for enhancing community development.

Join the City of New York as a Field Support Associate, where you will play a crucial role in providing hands-on support to various city departments. In this dynamic position, you will assist teams with the implementation of city projects, ensuring smooth operations and effective communication between departments. Your efforts will directly contribute to enhancing city services for our residents.

Join Our Innovative Team at ArchAt Arch, we are a rapidly expanding Series B financial technology company committed to transforming the landscape of private investment management. Our platform streamlines the complexities of investing, making it accessible and comprehensible for all asset classes.With private investments constituting approximately 25% of the investment universe, we recognize the challenges faced by investors, advisors, and financial institutions. Traditional methods relying on cumbersome spreadsheets and fragmented data sources lead to inefficiencies and errors. Arch revolutionizes this process by providing standardized data, documents, and insights all in one intuitive platform.Our mission is to empower investors by saving them time and enabling them to make informed decisions that lead to improved financial outcomes. As a dynamic team of over 200 professionals serving more than 400 clients, including major banks and financial institutions, we have doubled our size every year since our inception and are on an ambitious growth trajectory.About the PositionWe are seeking a dedicated Senior Associate, Enterprise to enhance our support for enterprise clients, ensuring seamless onboarding and ongoing service excellence.In this role, you will collaborate with Client Implementation Specialists and cross-functional teams to deliver exceptional service to enterprise clients such as Registered Investment Advisors (RIAs), Multi-Family Offices, and advisory firms. Your focus will be on operational execution, data quality, reporting accuracy, and client readiness, while actively contributing to the scalability of our systems and processes to support enterprise growth.This position is perfect for individuals who thrive in fast-paced environments, enjoy cross-departmental collaboration, and take pride in providing reliable and polished client experiences.Key ResponsibilitiesManage Enterprise Account OperationsAssist in daily Enterprise Operations by closely working with Account Managers and Implementation Specialists to prioritize tasks, monitor account health, and implement operational initiatives.Ensure high-quality client experiences by verifying data accuracy, ensuring reliable reporting, and following through on operational commitments across accounts.Support operational excellence for enterprise accounts by upholding strong standards for data integrity, documentation, and delivery timelines.

Join AYR Global IT Solutions as a Solutions Architect in New York City, NY. In this full-time permanent role, you will be integral to our Professional Services division, where you'll engage with clients to maximize their use of our platform and APIs. Your expertise will help clients implement features effectively and ensure they derive maximum value from our solutions.This is an extraordinary opportunity to play a key role in architecting and designing high-performance, scalable systems for Fortune 500 companies across various sectors such as Retail, Telecommunications, Transportation, and Healthcare. Stay ahead of the curve by working with cutting-edge technologies and architecture patterns like In-Memory Computing, Microservices, Real-time Big Data, Streaming, and NoSQL.Join our diverse and collaborative team, and take your career to the next level!

Join bubble as an Associate Account Manager, where you'll play a pivotal role in cultivating client relationships and ensuring their success with our platform. This position demands strong communication skills, a proactive approach to problem-solving, and the ability to navigate complex account management scenarios.Your responsibilities will include collaborating with clients to understand their needs, providing tailored solutions, and ensuring optimal service delivery. If you are passionate about client success and eager to grow within a dynamic team, we invite you to apply!

Job Title: Director of Client SuccessLocation: New York, NY or Atlanta, GA; Remote options availableAbout Us:At ClarityPay, we are on a mission to revolutionize the point-of-sale credit landscape, delivering unparalleled value to merchants. With offices in both NYC and Atlanta, our rapidly expanding fintech company equips large merchants with customizable “Pay-Over-Time” solutions, including monthly installment plans, Buy Now Pay Later (BNPL), and revolving credit products. We tackle complex credit challenges with agility, precision, and smart technology to ensure optimal outcomes for our partners.Our clients depend on us to enhance their customer service, foster growth, and cultivate loyalty. Our core values—merchant-first mentality, data-driven insights, a commitment to understanding the 'why', relentless learning, and teamwork—drive our dedication to providing outstanding customer experiences at both speed and scale.Role Overview:We are looking for a dynamic Director of Client Success to oversee a portfolio of clients, fostering success and advocacy for ClarityPay. This role entails onboarding clients and managing daily program operations. You will strengthen client relationships, drive performance to meet objectives, tackle critical issues, and ensure overall client satisfaction. Alignment of client expectations will be your priority as you work towards achieving shared goals. Analyzing data and feedback will be essential for identifying improvement opportunities and executing them effectively. Collaboration with cross-functional teams, including Business Development, Marketing, Product, Operations, Risk, Finance, and Legal, will be key.Key Responsibilities:Act as the primary liaison, facilitating communication between clients (merchants, service providers, and platforms) and internal teams (e.g., Product, Operations, Legal).Lead the client implementation work plan, ensuring a smooth transition in partnership with Business Development and internal teams (e.g., Product, Compliance, Marketing, Risk, Operations, and Finance) and client representatives.Set clear performance expectations with clients and internal stakeholders, track progress, and report outcomes.Continuously monitor and assess performance and customer experience metrics.Create growth and success strategies, identify opportunities for improvement, present analytical insights, and ensure program performance aligns with overall strategy.Manage day-to-day client inquiries and challenges to enhance client satisfaction.

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI presence effectively. As a Solutions Consultant, you will play a pivotal role at the intersection of sales, product, and customer success. Your primary focus will be to guide enterprise prospects and customers in recognizing the value of Profound’s innovative platform and its customization to meet their specific needs. You will take ownership of the technical and strategic aspects of the pre-sales process, translating customer objectives into scalable solutions that yield measurable results.Key ResponsibilitiesCollaborate closely with the Sales team to facilitate discovery calls, product demonstrations, and RFP responses, effectively communicating Profound’s technical strengths and strategic advantages to enterprise clients.Lead the design of customized solutions by aligning customer use cases with platform features, integrations, and data models to ensure optimal compatibility.Deliver impactful product demonstrations that illustrate how Profound enhances brand visibility across AI-driven platforms.Work in tandem with Product and Engineering teams to define the scope of custom implementations, integrations, and data requirements for strategic accounts.Develop and enhance proof-of-concept engagements to showcase ROI and expedite deal closures.Create and maintain comprehensive technical documentation, solution playbooks, and demo environments to support scalability and repeatability.Act as a trusted advisor to customers and internal teams, bridging technical insights with marketing and AI strategies.Collect market and customer feedback to inform product roadmap priorities and enable market entry strategies.

About UsWelcome to Sunset, a rapidly expanding tech startup dedicated to assisting venture-backed companies in a smooth and dignified wind-down process. As your all-in-one solution for dissolutions, we manage all legal, tax, and operational tasks associated with shutting down.In just two years, we have successfully guided hundreds of startups through their closure, generating significant revenue and securing $5.5 million in funding from some of the industry's leading entrepreneurs and investors to enhance our mission of supporting founders as they transition to their next venture.Our dynamic team is located in Brooklyn, NY, and we’re eager for you to become a part of our journey! Learn more about Sunset here.About the RoleAs part of our ongoing expansion, Sunset is looking for an enthusiastic Client Success Manager based in New York City (or open to relocation), who will report directly to the Director of Client Success. In this pivotal role, you will play a dual function: providing proactive support to clients throughout the dissolution process and assisting with essential tasks such as dissolution filings and capital redistribution to investors.As a Client Success Manager, you will oversee a dedicated portfolio of clients through every phase of their company's wind-down journey. This hands-on role merges client support with in-depth operational execution, where your success will be evaluated based on speed, precision, and client trust, rather than revenue or renewals.This position is integral to Sunset’s client success operations, with opportunities for advancement into senior individual contributor or team leadership roles as the company grows.About YouYou excel at organization and are adept at planning and prioritizing tasks to ensure that no issues are overlooked, deadlines are consistently met, and clients receive an exceptional experience.You thrive on interpersonal interactions; engaging with clients over the phone and developing strong relationships is your forte.You possess empathy, establishing genuine connections with customers to reassure them during one of the most challenging times in a founder’s journey.You are comfortable making judgment calls and advancing work despite ambiguity and high-stress situations.

The City of New York is seeking a dedicated Associate General Counsel to support our legal team. This role will involve providing expert legal advice, representing city interests in various legal matters, and ensuring compliance with applicable laws and regulations.

Who We AreAt Verkada, we are revolutionizing the way organizations safeguard their people and properties through an all-in-one, AI-driven platform. As a frontrunner in cloud-based physical security, we empower organizations to enhance safety and operational efficiency via a unified software platform that encompasses video surveillance, access management, air quality monitoring, alarm systems, intercoms, and visitor management solutions.With over 30,000 organizations worldwide, including more than 100 Fortune 500 companies, Verkada is the trusted choice for simplifying physical security management, providing intelligent control, and facilitating scalable deployments. Established in 2016, we have rapidly grown to include 15 offices and over 2,200 dedicated employees.About the RoleVerkada is on the lookout for Solutions Engineers who will take charge of enhancing the customer experience from the initial proof-of-concept all the way to the final decision-making stage. This technically adept individual will provide essential pre-sales engineering support to our sales team, serve as a reliable advisor to our customers and partners, and play a pivotal role in crafting technical solutions. We seek dynamic individuals who thrive in a fast-paced environment and can quickly adapt to new technologies. You will be joining a highly motivated team of Solutions Engineers committed to delivering outstanding results for the company with cutting-edge technology.What You'll DoAct as the trusted technical advisor for key customer stakeholders, including CTOs, CISOs, IT Executives, Security Engineers, Network Engineers, and Heads of Physical Security.Leverage your technical knowledge to comprehend and address customer requirements effectively.Collaborate closely with the Sales team to evaluate and prioritize customer opportunities, contributing to the development of impactful technical solutions.Lead product demonstrations and deliver captivating presentations tailored for both technical and non-technical audiences.Serve as Verkada's technical Subject Matter Expert, working in close collaboration with departments such as Product, Support, Marketing, and Enablement.

Tabs is at the forefront of revolutionizing finance and accounting with our cutting-edge AI-native revenue platform. Our innovative solutions streamline the entire contract-to-cash lifecycle, encompassing billing, collections, revenue recognition, and reporting. By automating these processes, we empower finance teams to reduce manual labor and expedite cash flow.Leading companies such as Cursor and Statsig trust Tabs to automate their invoicing directly from contracts, facilitate real-time payment reconciliation, and ensure compliance with ASC 606 standards.Founded in 2023, Tabs has successfully secured over $91 million in funding from renowned investors like Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters in New York City is home to a team of experts with profound knowledge in finance and AI.About the RoleWe are seeking a Solutions Consultant based in New York to play a pivotal role in our pre-sales efforts. This position involves collaborating closely with our Go-to-Market team and clients to design tailored solutions. This is an excellent opportunity for a motivated individual eager to contribute significantly to our early-stage growth.What You’ll DoWork in partnership with finance and accounting leaders to showcase the capabilities of the Tabs platform, focusing on resolving business challenges and illustrating comprehensive workflows.Oversee pre-sales initiatives, ensuring the viability of proposed solutions while collaborating with the Implementation team at Tabs to develop proof-of-concept projects that align with our product capabilities.Support the Go-to-Market team by providing a consultative and solutions-focused approach during meetings with prospective clients, transforming those insights into workflow maps, implementation proposals, and other relevant materials.Advise on the integration of Tabs into clients' existing tech ecosystems, often requiring the navigation of complex systems including ERP, CRM, and BI tools.Cultivate and maintain strong relationships with key decision-makers, ensuring a consultative approach to both technical and business problem-solving.

Role overview The HPD TECH team at the City of New York is seeking a Solutions Developer to support software needs for housing and development operations throughout New York City. This role centers on building and maintaining technology that helps the Department of Housing Preservation and Development (HPD) serve residents and manage city programs. What you will do Collaborate with teams from different departments to design, develop, and implement software solutions for HPD. Maintain and enhance existing applications that streamline housing and development workflows. Take part in projects that impact the daily lives of New Yorkers by improving city services. Location This position is based in New York City.

About BasisBasis empowers accountants with innovative AI agents designed to streamline real workflows effectively.Having successfully achieved product-market fit, we are experiencing unprecedented demand and have recently secured $34 million in funding to accelerate our growth and meet this moment.Founded in the heart of New York City, you can learn more about Basis here.What You Will Do:In this pivotal role, you will conduct impactful, value-based demonstrations illustrating how our AI agents optimize processes such as month-end closing, reconciliations, audits, and tax workflows.You will act as the financial authority, adept at addressing inquiries related to technical accounting, compliance, and integrations. Your responsibilities will include managing security and IT questionnaires, guiding prospects through technical due diligence, and identifying optimal opportunities through structured evaluations. You will collaborate with Account Executives to strategize for complex cycles and enterprise deals, ensuring seamless transitions to post-sales teams through effective knowledge transfer. You will also keep abreast of accounting practices, industry advancements, and competitive dynamics. Location: NYC, Flatiron office. In-person team collaboration is essential.What You Bring to the Role:Experience: Over 3 years in accounting, finance, investment banking, or Private Equity.Process-oriented: Ability to decompose complex challenges into clear, repeatable actions.Excellent communicator: Capable of articulating technical concepts to executives and accounting teams alike.First principles thinker: Willing to question assumptions and apply insights to new solutions.Team player: Eager to help build foundational elements as we scale rapidly.All-in mentality: Prepared for a fast-paced, high-responsibility environment.Office enthusiast: Prefers in-person collaboration at our NYC office.Desired Qualifications:Experience in early-stage startups.Hands-on proficiency with accounting software such as QuickBooks, Xero, NetSuite, Bill.com, Ramp, etc.

Overview: Join Guidepoint and be a key player in our success. Guidepoint is in search of a dynamic and entrepreneurial Client Success Manager to lead the strategy for our Insights expert call and transcript library product tailored for our Corporate Healthcare or Institutional Investment/Equity clients. In this pivotal role, you will act as a bridge between our clients and sales teams, driving engagement and revenue growth for our expanding Insights product line. Utilizing your strong CRM skills, exceptional organizational capabilities, and meticulous attention to detail, you will collaborate across departments to maximize product usage among active trials and subscribing clients. This highly visible role will involve close collaboration with Insights group heads to devise strategic plans aimed at enhancing client engagement and retention. This is a hybrid role based in New York City.

About ClarionThe complexities of healthcare should not hinder patients from receiving timely appointments. Currently, medical professionals are overwhelmed with an influx of calls, faxes, and scheduling requests, leading to burnout and significant revenue losses for clinics. This is not merely a care issue, but rather a capacity challenge.Clarion aims to tackle this issue at scale. Our AI-driven solutions efficiently manage the patient journey from scheduling to prescription refills, performing intricate workflows that resonate with patients.Having secured $5.5 million in funding from esteemed investors including Accel, Y Combinator, and Sequoia (Scout), we are a dynamic team based in New York City, dedicated to ensuring that every patient has access to the care they deserve.Why Join Us?Tackling a critical real-world issue: We are committed to resolving a challenge that affects millions daily, leveraging our AI agents to restore valuable time for patient care.Early-stage with proven market traction: Our revenue has surged by 10x in the past year, with our services utilized by diverse clients, from virtual care clinics to a $5 billion health insurance company.Expert founding team: Our leadership team possesses extensive healthcare expertise, with our CEO being a Stanford/Harvard-trained physician and our CTO an ex-Amazon Alexa engineer specializing in AI/ML.Significant early impact potential: Your input will directly influence the direction, processes, and culture of our company at this pivotal stage.Advantage of in-person collaboration: Our commitment to in-person teamwork fosters quicker progress, stronger relationships, and a unified culture.Your ResponsibilitiesDevelop a qualified sales pipeline through cold outreach and manage incoming inquiries.Drive top-of-funnel growth via targeted multi-channel communication (phone, LinkedIn, email).Advance opportunities through strategic discovery and qualification.Continuously enhance our outbound strategy through effective prospecting.