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Senior Level Manager
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We have an exciting opportunity for a Senior Manager of Talent Management at FanDuel, where your expertise will help shape high-impact performance and talent management practices that drive employee development, enhance managerial effectiveness, and achieve outstanding business outcomes. In this pivotal role, you'll be instrumental in executing our comprehensive performance management approach, which includes goal-setting, ongoing feedback, performance evaluations, calibration, and development planning. Your contributions will lead to thoughtful solutions that foster team and organizational success.
You will collaborate closely with HR Business Partners, HRIS, Learning & Development, and other cross-functional teams to create consistent, data-driven, and employee-focused performance experiences for our diverse global workforce of over 4,000 individuals. As a manager, you will oversee complex projects, contribute to strategic initiatives, and empower others through coaching and leadership.
Additionally, you may be tasked with other duties assigned by the company to ensure operational flexibility and respond to evolving business needs.
Full-time|$115K/yr - $155K/yr|On-site|New York City
Join Our Winning TeamWe have an exciting opportunity for a Senior Manager of Talent Management at FanDuel, where your expertise will help shape high-impact performance and talent management practices that drive employee development, enhance managerial effectiveness, and achieve outstanding business outcomes. In this pivotal role, you'll be instrumental in ex…
Role overview Amigo seeks an IT Manager in New York City to direct technology initiatives and help drive business growth. The position carries responsibility for the company’s IT infrastructure, team leadership, and the rollout of technology solutions that make daily operations more efficient. What you will do Supervise and maintain the organization’s IT infrastructure Lead and mentor a skilled IT team Implement technology solutions that simplify and improve business processes Ensure IT strategy matches broader business goals Track and enhance system performance Safeguard data security and ensure compliance standards are met Location This role is based in New York City.
Join Profound as an Enterprise Engagement Management Manager, where you will play a pivotal role in fostering relationships with our enterprise clients. In this dynamic position, you will lead a team dedicated to enhancing client engagement, strategizing effective solutions, and driving satisfaction. Your expertise will help shape our approach to enterprise partnerships, ensuring our clients receive exceptional service tailored to their needs.
At Beghou Consulting, we leverage over 30 years of expertise in empowering life sciences companies to enhance their commercialization strategies through insightful analytics and cutting-edge technology. Our services range from crafting go-to-market strategies and establishing robust data analytics frameworks to utilizing artificial intelligence for enriched customer insights and engagement. We are dedicated to optimizing performance across our clients' portfolios through tailored proprietary and third-party technology solutions. Our headquarters is located in Evanston, Illinois, with 10 offices worldwide.We aim to unite analytical minds with innovative technology to guide life sciences firms through the complexities of healthcare, ultimately improving patient outcomes.This pivotal role entails leading client projects focused on the design, implementation, and delivery of Master Data Management (MDM) systems tailored for the commercial initiatives of pharmaceutical and life science companies. You will also spearhead client communication for ongoing and upcoming MDM projects while identifying opportunities for future growth.
Full-time|$230K/yr - $260K/yr|On-site|New York City, New York
About HightouchHightouch is an innovative AI platform crafted for marketing and growth teams. Our AI agents revolutionize marketing workflows, enabling marketers to efficiently create content, devise campaigns, and implement strategies with unprecedented speed and effectiveness.Situated at the forefront of crucial technological advancements, Hightouch leverages the latest in large language models (LLMs) and agentic AI, alongside the swift evolution of cloud data warehouses such as Snowflake and Databricks. With these advantages, we have emerged as a leader in AI marketing, collaborating with industry giants like Domino’s, Chime, Spotify, Ramp, Whoop, and Grammarly, among over 1000 others.Our commitment is to create a significant impact for our customers. We tackle challenges using first-principles thinking, act swiftly and effectively, and foster a culture of compassion and kindness among our team. We seek individuals who are exceptional communicators, possess a growth mindset, and are determined to achieve our shared goals.About The RoleIn this pivotal role, you will lead a team of Technical Architects who act as the essential link between Hightouch and our premier Fortune 5000 clientele. You will be charged with building, nurturing, and expanding a world-class team responsible for managing the entire customer journey—from initial engagement to onboarding and ongoing success.Your blend of people leadership and technical expertise will ensure that our Enterprise customers derive maximum value from the Hightouch platform. You will take charge of enhancing your team's technical skills, establishing best practices for customer interactions, and spearheading strategic initiatives aimed at increasing customer retention and growth within our largest accounts.As a proactive leader, you will remain engaged in complex technical escalations while empowering your team to provide exceptional customer experiences. You will work closely with Sales leadership to devise strategies that boost platform adoption within large organizations and collaborate cross-functionally to gather customer insights that drive product innovation.
msgsports seeks a Manager of Partner Management & Activation to join its New York City team. This position plays a key role in building and maintaining strong relationships with partners, ensuring that activation plans run smoothly and align with broader company goals. Role overview This manager leads the development and execution of strategies that support partner success. The focus is on creating value for both msgsports and its partners by coordinating activation initiatives and managing ongoing collaborations. Key responsibilities Strengthen and grow partnerships through effective management and communication Plan and coordinate activation efforts that support company objectives Align partner strategies with msgsports’ business goals to deliver measurable results Location This role is based in New York City, NY.
Join Flex, a pioneering FinTech company based in New York City, as our Senior Manager of Account Management. In this pivotal role, you will lead a team of dedicated Account Managers while directly managing a portfolio of our most strategic partners. Your mission is to ensure partner success by driving retention, expansion, and long-term value across existing accounts. Collaborating closely with the Vice President of Account Management, you will translate strategic account initiatives into actionable execution, fostering deep engagement with Flex's innovative products. The ideal candidate will possess a hands-on leadership style, strong commercial instincts, and a passion for cultivating enduring partner relationships within high-growth B2B or B2B2C settings.
The Office of Technology and Innovation (OTI) in New York City harnesses the power of technology to create opportunities, enhance public safety, and streamline government operations. From providing affordable broadband access to safeguarding against cybersecurity threats and developing digital government services, OTI is leading the charge in transforming how the City serves New Yorkers in the 21st century. Explore our impact through our welcome video, connect with us on social media @NYCOfficeofTech, and visit our website at oti.nyc.gov to learn more.At OTI, we provide exceptional benefits and the chance to engage in projects that significantly affect millions of lives. You will collaborate with state-of-the-art technology alongside a team of dedicated professionals who are committed to effecting change through innovation.The ideal candidate will assume the role of Training and Knowledge Management Manager, reporting to the Customer Support Unit within the Customer Service Division. Key responsibilities will include:- Acting as the subject matter expert in the design and delivery of training and knowledge resources for Customer Support teams and OTI/Agency support teams, both in-person and virtually.- Promoting adherence to IT Service Management (ITSM) processes and recommending training enhancements based on evaluations.- Designing, maintaining, and updating the training curriculum and Knowledge Management processes through regular assessments to ensure alignment with best practices and organizational goals.- Implementing knowledge-sharing initiatives to foster collaboration and a culture of continuous learning through webinars, workshops, and documentation repositories.- Creating and publishing Knowledge articles in the ServiceNow Knowledge Management System, ensuring accuracy and relevance by collaborating with Subject Matter Experts.- Communicating updates on Knowledge items to relevant audiences and organizing training sessions as needed.- Ensuring the quality and effectiveness of training and Knowledge content through regular updates and improvements.- Collaborating with various OTI divisions, agencies, and the Citywide Service Desk to promote enthusiasm for the support provided.- Maintaining comprehensive records of training and Knowledge Management activities.
Role Overview Assembled is hiring a Product Manager focused on Workforce Management in New York City, NY. This role leads the design and delivery of tools that help organizations run more efficiently and support better team outcomes. What You Will Do Work with engineering, design, and other teams to set product direction and define the vision for workforce management solutions. Gather and prioritize requirements, ensuring features support Assembled’s strategic objectives. Analyze market trends and customer feedback to guide product improvements and identify new opportunities. Continuously refine offerings to meet evolving user needs and industry standards. Who We’re Looking For This position suits someone who enjoys building products that have a real impact on how teams work. Experience in workforce management or related software is helpful, but not required. A strong interest in improving operational efficiency and team performance is key.
Role Overview The City of New York is hiring an Operations Manager to guide daily operations and support efficient service delivery. This role coordinates activities across multiple departments and looks for ways to improve how work gets done. Key Responsibilities Oversee operational processes to maintain efficiency and quality of services Coordinate projects and activities between departments Identify opportunities to streamline workflows Implement practices that support productivity and ongoing improvement Lead and support a team, encouraging collaboration and professional growth Location This position is based in New York City.
Full-time|$355K/yr - $425K/yr|On-site|San Francisco, CA | New York City, NY
About Anthropic Anthropic builds AI systems designed to be trustworthy, interpretable, and controllable. The team’s mission centers on making AI technology safe and beneficial for both users and society. Anthropic’s workforce includes researchers, engineers, policy experts, and business leaders who work together to advance responsible AI. Role Overview The Manager of Partner Account Managers leads the team responsible for Anthropic’s services partner ecosystem. This group works with key firms such as Persistent, Slalom, Ahead, DXC, and Genpact, specialized and regional systems integrators that help deliver Claude to enterprise clients worldwide. Their expertise and reach are essential for expanding Claude’s presence in the enterprise market. This role focuses on guiding a team of Partner Account Managers (PAMs) who manage a defined set of services partnerships. The manager will mentor the team, set the framework for partner engagement, and build the programs, guides, and metrics needed to help the partner ecosystem scale while maintaining high standards. Collaboration with leaders in partnerships, sales, product, and customer success is central to this position, helping partners deliver advanced AI solutions to their clients. This position combines team leadership, partner strategy, and operational execution. While the primary focus is on strengthening the team and partner tier, the manager will also engage directly with partner leadership when needed. Key Responsibilities Team Leadership and Development Mentor and develop a team of Partner Account Managers focused on services partnerships. Set clear expectations, objectives, and operational standards; ensure accountability for partner revenue, pipeline, and program outcomes. Recruit and retain top performers; foster a team culture built on rigor, collaboration, and commitment to Anthropic’s mission. Program and Operational Model Define the operational model for PAMs, including partner planning, quarterly business reviews (QBRs), forecasting, monitoring partner health, and workload prioritization across the portfolio. Work with the broader systems integrator program to adjust tier structure, benefits, and requirements to fit evolving partner needs. Create and refine playbooks that help PAMs recruit, onboard, activate, and grow partners consistently.
Join Stripe as an Engineering Manager for our Managed Payments team! In this pivotal role, you will lead and mentor a talented group of engineers, driving innovation and excellence in payment solutions. Your expertise will contribute to the development of cutting-edge financial technology that empowers businesses globally.This position offers the opportunity to work in a dynamic environment, where your leadership will help shape the future of payments. If you have a passion for technology and a knack for inspiring teams, we want to hear from you!
Full-time|$120K/yr - $135K/yr|On-site|New York City
About the Company:Industrious stands as the premier provider of premium workplace-as-a-service solutions, recognized as home to the highest-rated workspaces in the sector. Our core mission revolves around crafting exceptional experiences for teams of all sizes and stages, including our own. We believe that a fulfilling day at work is driven by the people you collaborate with and the challenges you tackle together. We seek individuals who embrace innovative thinking and flourish in a genuinely collaborative environment. Our culture encourages fresh ideas and celebrates each success. We are passionate about making a significant difference in the workplace experiences of our members and each other.At Industrious, we understand that great days start when everyone can express their authentic selves in the workplace. A diverse array of backgrounds, thoughts, and ideas is vital to our success in delivering outstanding workplace experiences. We are dedicated to fostering an inclusive and respectful atmosphere that values your individuality and uniqueness. You are appreciated for who YOU are. We honor our team members as individuals capable of achieving remarkable results when we collaborate as a united team.To discover more, visit www.industriousoffice.com/careers.About the Role:Join us in redefining the future of office life.At Experience by Industrious, we are developing a suite of services that transform the workplace—not just for companies, but for entire office buildings. As part of our tenant experience initiative, we collaborate with prominent commercial landlords to provide amenity and engagement programs that foster tenant connectivity, support, and productivity.We are on the lookout for a General Manager to oversee the implementation of these programs across multiple properties. This is a unique opportunity to bring Experience by Industrious’ exceptional hospitality standards to life on a larger scale and to help create a new category of workplace experience within the commercial real estate sector. In this position, you will lead both directly managed teams and those integrated within Property Management structures, necessitating your ability to drive performance, consistency, and quality of experience through direct leadership and robust cross-functional collaboration.What You’ll DoAs a General Manager, you will be at the heart of a vibrant, people-centric business. You will supervise the execution of tenant experience programs—mentoring teams, ensuring quality, and guaranteeing seamless operations.
Join Playground as an Onboarding ManagerAt Playground, we are on a mission to make high-quality childcare accessible to everyone. Our innovative software solutions empower childcare providers to focus on delivering exceptional care, while we handle the administrative tasks. We are developing a comprehensive childcare management platform that streamlines the operations of childcare centers.As we stand at a crucial juncture of growth, having recently secured millions in funding and partnerships with numerous schools nationwide, we invite passionate individuals to join our team. Our founders have been recognized in Forbes 30 Under 30 for their impactful work in the industry.We value ownership and initiative, seeking team members who are eager to tackle complex challenges within a dynamic startup environment. If you are enthusiastic about creating meaningful solutions and improving operations, we would love to connect with you!The RoleAs the Onboarding Manager, you will serve as the primary contact for new clients, guiding them to ensure a successful and sustainable integration with Playground's platform. Your role will include crafting a seamless onboarding process that enhances user adoption, engagement, and retention. If you excel in customer relations, enjoy simplifying intricate systems, and are skilled at developing scalable processes, this position is ideal for you.This is an in-person role based in our Denver or NYC office, collaborating with product managers, engineers, and customer experience teams to elevate the onboarding journey.Key Responsibilities:Customer Onboarding Leadership: Act as the main liaison for new clients, overseeing the onboarding process from kickoff to go-live.Training & Education: Conduct customized live and virtual training sessions tailored to each customer's needs, ensuring they are confident in utilizing our platform.Resource Development: Create comprehensive documentation, playbooks, and self-service materials to empower clients and streamline onboarding.Systematization: Collaborate to design and refine onboarding processes for scalability and efficiency as our customer base expands.
Join Veeva Systems, a trailblazer in the industry cloud landscape, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $2B in revenue last fiscal year, with immense growth prospects on the horizon.At Veeva, we embody values that guide our mission: Doing the Right Thing, Ensuring Customer Success, Fostering Employee Success, and Emphasizing Speed. We made history in 2021 by becoming a public benefit corporation, committed to balancing the needs of our customers, employees, society, and investors.As a Work Anywhere company, we empower you to choose your optimal work environment, whether from home or the office.Be part of our mission to revolutionize the life sciences sector, making a positive impact on our customers, employees, and communities.The RoleAs the Senior Product Manager for Vault CRM Campaign Manager, you will play a pivotal role in comprehending the global Marketing Automation commercial landscape. Your responsibilities will include defining and communicating the product roadmap to both internal and external stakeholders while collaborating closely with the engineering team to realize your vision. This position offers the opportunity to work with a talented team of life sciences and technology experts who are at the forefront of developing next-generation commercial solutions for the industry.The ideal candidate will possess a blend of traditional inbound product management skills, a deep understanding of life sciences business processes, and a passion for crafting innovative and effective solutions to complex design challenges.
Join Profound as a Manager of Account Management focusing on our Mid-Market segment. In this pivotal role, you will lead a dynamic team to drive customer engagement and satisfaction while fostering strong relationships with our clients. You will be responsible for developing strategic initiatives to enhance our account management processes, ensuring our clients receive top-notch service and support.As a leader, you will mentor and guide your team, setting performance standards and providing the tools necessary for success. Your ability to analyze market trends and identify growth opportunities will play a crucial role in achieving our organizational goals.
Full-time|$130K/yr - $190K/yr|On-site|New York City
At Profound, we are dedicated to empowering organizations to navigate and manage their AI presence effectively. As we experience rapid growth, we are seeking a dynamic People Operations Manager to spearhead our people operations and enhance the overall employee experience. This role encompasses various aspects including onboarding, manager support, performance management, benefits administration, and compliance.This position is ideal for a hands-on professional who thrives in a fast-paced startup environment, enjoys close collaboration with team members, and is passionate about developing streamlined people processes that foster an engaging workplace culture.
About ForaFora is revolutionizing the travel agency landscape by empowering individuals with a passion for travel to establish successful advisory businesses. We are modernizing the $100B+ travel industry by harnessing state-of-the-art technology, data analytics, and a supportive community, allowing thousands of entrepreneurs to flourish on our platform. Our comprehensive platform gives travel entrepreneurs the essential tools, personalized training, a vibrant community, and exclusive industry partnerships they need to launch and grow their businesses. Central to our mission is the goal of guiding the next generation of travel entrepreneurs in transforming their love for travel into a rewarding career, whether it be full-time or part-time. We believe that anyone, from seasoned professionals to first-time advisors, can create something both profitable and personal.Founded in 2021 by experienced entrepreneurs, Fora has steadily expanded, now boasting a team of over 200 full-time employees based in the heart of New York City. In 2025, we proudly announced our $60 million Series B and C funding rounds, led by Thrive Capital and Insight Partners, with ongoing support from previous investors such as Forerunner and Heartcore Capital. Our accolades include being recognized as a LinkedIn Top Startup in 2024, Fast Company's Most Innovative Companies in 2023 and 2025, and Built In's Best Places to Work in 2025.We are crafting the first truly unified platform for all travel requirements—leveraging both human expertise and technology to reshape the way people plan and book travel.About The RoleIn the role of Senior Manager or Manager of Central Strategy & Operations, you will serve as an internal consultant and operator, focusing on the most critical opportunities across the organization. You will take ownership of analyses, define challenges, and lead cross-functional projects aimed at generating new revenue streams and enhancing operational efficiencies. High-performing individuals will have the opportunity to advance to a leadership position within a specific business unit or function within 18 to 36 months.
Role Overview The City of New York is hiring a Project Manager for the Division of Portfolio Management & Conversions. This position focuses on guiding projects that improve conversion strategies across multiple portfolios. The work supports initiatives that benefit the local community. What You Will Do Lead projects from planning through delivery, with a focus on conversion-related initiatives Apply project management methods to keep efforts on track and aligned with goals Coordinate with internal teams and stakeholders to support successful implementation Location This role is based in New York City.
Full-time|On-site|New York, New York, United States
About the RoleJane Street is seeking a seasoned Travel Manager to spearhead our travel team in New York City and enhance our U.S. travel program. In this pivotal role, you will collaborate with multiple departments to deliver outstanding travel experiences for our colleagues and candidates throughout the United States.Our travel operations involve numerous components, presenting a unique opportunity for you to introduce innovative and creative solutions that will elevate our travel program as we expand—ensuring it remains top-tier. Your primary responsibilities will include:Formulating and implementing a travel strategy for the U.S. region while partnering with global teams to maintain alignment and address local market specifics.Managing vendor partnerships and negotiating with travel service providers.Overseeing daily travel operations, including bookings and expense management.Driving process improvement initiatives.This is an exciting chance to embody Jane Street's culture. Travel often serves as the first impression of our firm, and we strive to ensure our colleagues and visitors feel supported. Seamless travel experiences are integral to maintaining Jane Street as a wonderful place to work, and you will play a vital role in creating and scaling these experiences.
Full-time|$115K/yr - $155K/yr|On-site|New York City
Join Our Winning TeamWe have an exciting opportunity for a Senior Manager of Talent Management at FanDuel, where your expertise will help shape high-impact performance and talent management practices that drive employee development, enhance managerial effectiveness, and achieve outstanding business outcomes. In this pivotal role, you'll be instrumental in ex…
Role overview Amigo seeks an IT Manager in New York City to direct technology initiatives and help drive business growth. The position carries responsibility for the company’s IT infrastructure, team leadership, and the rollout of technology solutions that make daily operations more efficient. What you will do Supervise and maintain the organization’s IT infrastructure Lead and mentor a skilled IT team Implement technology solutions that simplify and improve business processes Ensure IT strategy matches broader business goals Track and enhance system performance Safeguard data security and ensure compliance standards are met Location This role is based in New York City.
Join Profound as an Enterprise Engagement Management Manager, where you will play a pivotal role in fostering relationships with our enterprise clients. In this dynamic position, you will lead a team dedicated to enhancing client engagement, strategizing effective solutions, and driving satisfaction. Your expertise will help shape our approach to enterprise partnerships, ensuring our clients receive exceptional service tailored to their needs.
At Beghou Consulting, we leverage over 30 years of expertise in empowering life sciences companies to enhance their commercialization strategies through insightful analytics and cutting-edge technology. Our services range from crafting go-to-market strategies and establishing robust data analytics frameworks to utilizing artificial intelligence for enriched customer insights and engagement. We are dedicated to optimizing performance across our clients' portfolios through tailored proprietary and third-party technology solutions. Our headquarters is located in Evanston, Illinois, with 10 offices worldwide.We aim to unite analytical minds with innovative technology to guide life sciences firms through the complexities of healthcare, ultimately improving patient outcomes.This pivotal role entails leading client projects focused on the design, implementation, and delivery of Master Data Management (MDM) systems tailored for the commercial initiatives of pharmaceutical and life science companies. You will also spearhead client communication for ongoing and upcoming MDM projects while identifying opportunities for future growth.
Full-time|$230K/yr - $260K/yr|On-site|New York City, New York
About HightouchHightouch is an innovative AI platform crafted for marketing and growth teams. Our AI agents revolutionize marketing workflows, enabling marketers to efficiently create content, devise campaigns, and implement strategies with unprecedented speed and effectiveness.Situated at the forefront of crucial technological advancements, Hightouch leverages the latest in large language models (LLMs) and agentic AI, alongside the swift evolution of cloud data warehouses such as Snowflake and Databricks. With these advantages, we have emerged as a leader in AI marketing, collaborating with industry giants like Domino’s, Chime, Spotify, Ramp, Whoop, and Grammarly, among over 1000 others.Our commitment is to create a significant impact for our customers. We tackle challenges using first-principles thinking, act swiftly and effectively, and foster a culture of compassion and kindness among our team. We seek individuals who are exceptional communicators, possess a growth mindset, and are determined to achieve our shared goals.About The RoleIn this pivotal role, you will lead a team of Technical Architects who act as the essential link between Hightouch and our premier Fortune 5000 clientele. You will be charged with building, nurturing, and expanding a world-class team responsible for managing the entire customer journey—from initial engagement to onboarding and ongoing success.Your blend of people leadership and technical expertise will ensure that our Enterprise customers derive maximum value from the Hightouch platform. You will take charge of enhancing your team's technical skills, establishing best practices for customer interactions, and spearheading strategic initiatives aimed at increasing customer retention and growth within our largest accounts.As a proactive leader, you will remain engaged in complex technical escalations while empowering your team to provide exceptional customer experiences. You will work closely with Sales leadership to devise strategies that boost platform adoption within large organizations and collaborate cross-functionally to gather customer insights that drive product innovation.
msgsports seeks a Manager of Partner Management & Activation to join its New York City team. This position plays a key role in building and maintaining strong relationships with partners, ensuring that activation plans run smoothly and align with broader company goals. Role overview This manager leads the development and execution of strategies that support partner success. The focus is on creating value for both msgsports and its partners by coordinating activation initiatives and managing ongoing collaborations. Key responsibilities Strengthen and grow partnerships through effective management and communication Plan and coordinate activation efforts that support company objectives Align partner strategies with msgsports’ business goals to deliver measurable results Location This role is based in New York City, NY.
Join Flex, a pioneering FinTech company based in New York City, as our Senior Manager of Account Management. In this pivotal role, you will lead a team of dedicated Account Managers while directly managing a portfolio of our most strategic partners. Your mission is to ensure partner success by driving retention, expansion, and long-term value across existing accounts. Collaborating closely with the Vice President of Account Management, you will translate strategic account initiatives into actionable execution, fostering deep engagement with Flex's innovative products. The ideal candidate will possess a hands-on leadership style, strong commercial instincts, and a passion for cultivating enduring partner relationships within high-growth B2B or B2B2C settings.
The Office of Technology and Innovation (OTI) in New York City harnesses the power of technology to create opportunities, enhance public safety, and streamline government operations. From providing affordable broadband access to safeguarding against cybersecurity threats and developing digital government services, OTI is leading the charge in transforming how the City serves New Yorkers in the 21st century. Explore our impact through our welcome video, connect with us on social media @NYCOfficeofTech, and visit our website at oti.nyc.gov to learn more.At OTI, we provide exceptional benefits and the chance to engage in projects that significantly affect millions of lives. You will collaborate with state-of-the-art technology alongside a team of dedicated professionals who are committed to effecting change through innovation.The ideal candidate will assume the role of Training and Knowledge Management Manager, reporting to the Customer Support Unit within the Customer Service Division. Key responsibilities will include:- Acting as the subject matter expert in the design and delivery of training and knowledge resources for Customer Support teams and OTI/Agency support teams, both in-person and virtually.- Promoting adherence to IT Service Management (ITSM) processes and recommending training enhancements based on evaluations.- Designing, maintaining, and updating the training curriculum and Knowledge Management processes through regular assessments to ensure alignment with best practices and organizational goals.- Implementing knowledge-sharing initiatives to foster collaboration and a culture of continuous learning through webinars, workshops, and documentation repositories.- Creating and publishing Knowledge articles in the ServiceNow Knowledge Management System, ensuring accuracy and relevance by collaborating with Subject Matter Experts.- Communicating updates on Knowledge items to relevant audiences and organizing training sessions as needed.- Ensuring the quality and effectiveness of training and Knowledge content through regular updates and improvements.- Collaborating with various OTI divisions, agencies, and the Citywide Service Desk to promote enthusiasm for the support provided.- Maintaining comprehensive records of training and Knowledge Management activities.
Role Overview Assembled is hiring a Product Manager focused on Workforce Management in New York City, NY. This role leads the design and delivery of tools that help organizations run more efficiently and support better team outcomes. What You Will Do Work with engineering, design, and other teams to set product direction and define the vision for workforce management solutions. Gather and prioritize requirements, ensuring features support Assembled’s strategic objectives. Analyze market trends and customer feedback to guide product improvements and identify new opportunities. Continuously refine offerings to meet evolving user needs and industry standards. Who We’re Looking For This position suits someone who enjoys building products that have a real impact on how teams work. Experience in workforce management or related software is helpful, but not required. A strong interest in improving operational efficiency and team performance is key.
Role Overview The City of New York is hiring an Operations Manager to guide daily operations and support efficient service delivery. This role coordinates activities across multiple departments and looks for ways to improve how work gets done. Key Responsibilities Oversee operational processes to maintain efficiency and quality of services Coordinate projects and activities between departments Identify opportunities to streamline workflows Implement practices that support productivity and ongoing improvement Lead and support a team, encouraging collaboration and professional growth Location This position is based in New York City.
Full-time|$355K/yr - $425K/yr|On-site|San Francisco, CA | New York City, NY
About Anthropic Anthropic builds AI systems designed to be trustworthy, interpretable, and controllable. The team’s mission centers on making AI technology safe and beneficial for both users and society. Anthropic’s workforce includes researchers, engineers, policy experts, and business leaders who work together to advance responsible AI. Role Overview The Manager of Partner Account Managers leads the team responsible for Anthropic’s services partner ecosystem. This group works with key firms such as Persistent, Slalom, Ahead, DXC, and Genpact, specialized and regional systems integrators that help deliver Claude to enterprise clients worldwide. Their expertise and reach are essential for expanding Claude’s presence in the enterprise market. This role focuses on guiding a team of Partner Account Managers (PAMs) who manage a defined set of services partnerships. The manager will mentor the team, set the framework for partner engagement, and build the programs, guides, and metrics needed to help the partner ecosystem scale while maintaining high standards. Collaboration with leaders in partnerships, sales, product, and customer success is central to this position, helping partners deliver advanced AI solutions to their clients. This position combines team leadership, partner strategy, and operational execution. While the primary focus is on strengthening the team and partner tier, the manager will also engage directly with partner leadership when needed. Key Responsibilities Team Leadership and Development Mentor and develop a team of Partner Account Managers focused on services partnerships. Set clear expectations, objectives, and operational standards; ensure accountability for partner revenue, pipeline, and program outcomes. Recruit and retain top performers; foster a team culture built on rigor, collaboration, and commitment to Anthropic’s mission. Program and Operational Model Define the operational model for PAMs, including partner planning, quarterly business reviews (QBRs), forecasting, monitoring partner health, and workload prioritization across the portfolio. Work with the broader systems integrator program to adjust tier structure, benefits, and requirements to fit evolving partner needs. Create and refine playbooks that help PAMs recruit, onboard, activate, and grow partners consistently.
Join Stripe as an Engineering Manager for our Managed Payments team! In this pivotal role, you will lead and mentor a talented group of engineers, driving innovation and excellence in payment solutions. Your expertise will contribute to the development of cutting-edge financial technology that empowers businesses globally.This position offers the opportunity to work in a dynamic environment, where your leadership will help shape the future of payments. If you have a passion for technology and a knack for inspiring teams, we want to hear from you!
Full-time|$120K/yr - $135K/yr|On-site|New York City
About the Company:Industrious stands as the premier provider of premium workplace-as-a-service solutions, recognized as home to the highest-rated workspaces in the sector. Our core mission revolves around crafting exceptional experiences for teams of all sizes and stages, including our own. We believe that a fulfilling day at work is driven by the people you collaborate with and the challenges you tackle together. We seek individuals who embrace innovative thinking and flourish in a genuinely collaborative environment. Our culture encourages fresh ideas and celebrates each success. We are passionate about making a significant difference in the workplace experiences of our members and each other.At Industrious, we understand that great days start when everyone can express their authentic selves in the workplace. A diverse array of backgrounds, thoughts, and ideas is vital to our success in delivering outstanding workplace experiences. We are dedicated to fostering an inclusive and respectful atmosphere that values your individuality and uniqueness. You are appreciated for who YOU are. We honor our team members as individuals capable of achieving remarkable results when we collaborate as a united team.To discover more, visit www.industriousoffice.com/careers.About the Role:Join us in redefining the future of office life.At Experience by Industrious, we are developing a suite of services that transform the workplace—not just for companies, but for entire office buildings. As part of our tenant experience initiative, we collaborate with prominent commercial landlords to provide amenity and engagement programs that foster tenant connectivity, support, and productivity.We are on the lookout for a General Manager to oversee the implementation of these programs across multiple properties. This is a unique opportunity to bring Experience by Industrious’ exceptional hospitality standards to life on a larger scale and to help create a new category of workplace experience within the commercial real estate sector. In this position, you will lead both directly managed teams and those integrated within Property Management structures, necessitating your ability to drive performance, consistency, and quality of experience through direct leadership and robust cross-functional collaboration.What You’ll DoAs a General Manager, you will be at the heart of a vibrant, people-centric business. You will supervise the execution of tenant experience programs—mentoring teams, ensuring quality, and guaranteeing seamless operations.
Join Playground as an Onboarding ManagerAt Playground, we are on a mission to make high-quality childcare accessible to everyone. Our innovative software solutions empower childcare providers to focus on delivering exceptional care, while we handle the administrative tasks. We are developing a comprehensive childcare management platform that streamlines the operations of childcare centers.As we stand at a crucial juncture of growth, having recently secured millions in funding and partnerships with numerous schools nationwide, we invite passionate individuals to join our team. Our founders have been recognized in Forbes 30 Under 30 for their impactful work in the industry.We value ownership and initiative, seeking team members who are eager to tackle complex challenges within a dynamic startup environment. If you are enthusiastic about creating meaningful solutions and improving operations, we would love to connect with you!The RoleAs the Onboarding Manager, you will serve as the primary contact for new clients, guiding them to ensure a successful and sustainable integration with Playground's platform. Your role will include crafting a seamless onboarding process that enhances user adoption, engagement, and retention. If you excel in customer relations, enjoy simplifying intricate systems, and are skilled at developing scalable processes, this position is ideal for you.This is an in-person role based in our Denver or NYC office, collaborating with product managers, engineers, and customer experience teams to elevate the onboarding journey.Key Responsibilities:Customer Onboarding Leadership: Act as the main liaison for new clients, overseeing the onboarding process from kickoff to go-live.Training & Education: Conduct customized live and virtual training sessions tailored to each customer's needs, ensuring they are confident in utilizing our platform.Resource Development: Create comprehensive documentation, playbooks, and self-service materials to empower clients and streamline onboarding.Systematization: Collaborate to design and refine onboarding processes for scalability and efficiency as our customer base expands.
Join Veeva Systems, a trailblazer in the industry cloud landscape, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $2B in revenue last fiscal year, with immense growth prospects on the horizon.At Veeva, we embody values that guide our mission: Doing the Right Thing, Ensuring Customer Success, Fostering Employee Success, and Emphasizing Speed. We made history in 2021 by becoming a public benefit corporation, committed to balancing the needs of our customers, employees, society, and investors.As a Work Anywhere company, we empower you to choose your optimal work environment, whether from home or the office.Be part of our mission to revolutionize the life sciences sector, making a positive impact on our customers, employees, and communities.The RoleAs the Senior Product Manager for Vault CRM Campaign Manager, you will play a pivotal role in comprehending the global Marketing Automation commercial landscape. Your responsibilities will include defining and communicating the product roadmap to both internal and external stakeholders while collaborating closely with the engineering team to realize your vision. This position offers the opportunity to work with a talented team of life sciences and technology experts who are at the forefront of developing next-generation commercial solutions for the industry.The ideal candidate will possess a blend of traditional inbound product management skills, a deep understanding of life sciences business processes, and a passion for crafting innovative and effective solutions to complex design challenges.
Join Profound as a Manager of Account Management focusing on our Mid-Market segment. In this pivotal role, you will lead a dynamic team to drive customer engagement and satisfaction while fostering strong relationships with our clients. You will be responsible for developing strategic initiatives to enhance our account management processes, ensuring our clients receive top-notch service and support.As a leader, you will mentor and guide your team, setting performance standards and providing the tools necessary for success. Your ability to analyze market trends and identify growth opportunities will play a crucial role in achieving our organizational goals.
Full-time|$130K/yr - $190K/yr|On-site|New York City
At Profound, we are dedicated to empowering organizations to navigate and manage their AI presence effectively. As we experience rapid growth, we are seeking a dynamic People Operations Manager to spearhead our people operations and enhance the overall employee experience. This role encompasses various aspects including onboarding, manager support, performance management, benefits administration, and compliance.This position is ideal for a hands-on professional who thrives in a fast-paced startup environment, enjoys close collaboration with team members, and is passionate about developing streamlined people processes that foster an engaging workplace culture.
About ForaFora is revolutionizing the travel agency landscape by empowering individuals with a passion for travel to establish successful advisory businesses. We are modernizing the $100B+ travel industry by harnessing state-of-the-art technology, data analytics, and a supportive community, allowing thousands of entrepreneurs to flourish on our platform. Our comprehensive platform gives travel entrepreneurs the essential tools, personalized training, a vibrant community, and exclusive industry partnerships they need to launch and grow their businesses. Central to our mission is the goal of guiding the next generation of travel entrepreneurs in transforming their love for travel into a rewarding career, whether it be full-time or part-time. We believe that anyone, from seasoned professionals to first-time advisors, can create something both profitable and personal.Founded in 2021 by experienced entrepreneurs, Fora has steadily expanded, now boasting a team of over 200 full-time employees based in the heart of New York City. In 2025, we proudly announced our $60 million Series B and C funding rounds, led by Thrive Capital and Insight Partners, with ongoing support from previous investors such as Forerunner and Heartcore Capital. Our accolades include being recognized as a LinkedIn Top Startup in 2024, Fast Company's Most Innovative Companies in 2023 and 2025, and Built In's Best Places to Work in 2025.We are crafting the first truly unified platform for all travel requirements—leveraging both human expertise and technology to reshape the way people plan and book travel.About The RoleIn the role of Senior Manager or Manager of Central Strategy & Operations, you will serve as an internal consultant and operator, focusing on the most critical opportunities across the organization. You will take ownership of analyses, define challenges, and lead cross-functional projects aimed at generating new revenue streams and enhancing operational efficiencies. High-performing individuals will have the opportunity to advance to a leadership position within a specific business unit or function within 18 to 36 months.
Role Overview The City of New York is hiring a Project Manager for the Division of Portfolio Management & Conversions. This position focuses on guiding projects that improve conversion strategies across multiple portfolios. The work supports initiatives that benefit the local community. What You Will Do Lead projects from planning through delivery, with a focus on conversion-related initiatives Apply project management methods to keep efforts on track and aligned with goals Coordinate with internal teams and stakeholders to support successful implementation Location This role is based in New York City.
Full-time|On-site|New York, New York, United States
About the RoleJane Street is seeking a seasoned Travel Manager to spearhead our travel team in New York City and enhance our U.S. travel program. In this pivotal role, you will collaborate with multiple departments to deliver outstanding travel experiences for our colleagues and candidates throughout the United States.Our travel operations involve numerous components, presenting a unique opportunity for you to introduce innovative and creative solutions that will elevate our travel program as we expand—ensuring it remains top-tier. Your primary responsibilities will include:Formulating and implementing a travel strategy for the U.S. region while partnering with global teams to maintain alignment and address local market specifics.Managing vendor partnerships and negotiating with travel service providers.Overseeing daily travel operations, including bookings and expense management.Driving process improvement initiatives.This is an exciting chance to embody Jane Street's culture. Travel often serves as the first impression of our firm, and we strive to ensure our colleagues and visitors feel supported. Seamless travel experiences are integral to maintaining Jane Street as a wonderful place to work, and you will play a vital role in creating and scaling these experiences.