Lead Technical Representative

Role Overview On Running AG is seeking a Lead Technical Representative based in New York City. This position plays a central role in advancing On's strategic growth across the region. The Lead Technical Representative reports to the Senior Lead Technical Representatives within the Brand Experience team and guides a group of Technical Representatives. The foc…

Join dualentry as a Lead Technical Writer and play a pivotal role in shaping our documentation standards. In this position, you will be responsible for creating clear and comprehensive technical documentation that meets the needs of our users. You will collaborate with cross-functional teams to gather information, understand complex technical concepts, and translate them into user-friendly content.

About the Role normalcomputing is hiring a Technical Community Lead in New York City. This person will help build and support our technical community, encourage active participation, and make sure members have the resources and support to succeed. What You Will Do Foster engagement and collaboration among technical community members Promote knowledge sharing and open communication Act as a main point of contact for community questions and feedback Help connect members with the resources they need Location This position is based in New York City.

Role overview Axonius, Inc. is seeking a DevOps Technical Lead for a fully remote position connected to its New York City headquarters. The role centers on building and refining technology solutions that support the company’s cybersecurity asset management platform. This position combines hands-on technical leadership with the responsibility of solving complex infrastructure and operational problems. What you will do Design and architect cloud infrastructure with a focus on scalable, secure deployment patterns and smooth integration across related systems. Develop and configure networking architecture to support distributed services within the Axonius platform, primarily using AWS. Build Infrastructure as Code frameworks for automated, consistent provisioning, using tools such as Terraform and AWS CloudFormation. Set up and maintain continuous integration automation to streamline development, testing, and deployment workflows. Lead configuration management architecture, ensuring reliable and auditable system configurations across all environments, with Ansible as a main tool. Create and maintain local and staging development environments that deliver a consistent experience for over 200 internal users. Design monitoring architectures to provide visibility and actionable insights across all systems. Location This is a remote role based in the NYC area, reporting to the New York headquarters.

TransPerfect Legal Solutions is hiring a Technical Team Lead for the Hosting division in New York City. This role manages a group of Litigation Support Analysts and provides technical support to Project Management teams around the world. Work schedule options Friday, Saturday, and Sunday from 10 AM to 8 PM ET, then three days off Saturday and Sunday from 10 AM to 8 PM ET, plus Monday and Tuesday from 1 PM to 11 PM ET, then three days off What you will do Supervise electronic discovery solutions for clients, including law firms and Fortune 500 companies Oversee the culling, processing, hosting, and conversion of electronically stored information (ESI) Lead and support the Litigation Support Analysts team Deliver technical expertise and assistance to global Project Management teams

Join Duet as a Technical Lead!Duet is pioneering a revolution in primary care by empowering nurse practitioners (NPs) to take ownership of their practices. Our mission is to create a supportive ecosystem through personalized products and services, ultimately establishing the largest network of NP-led practices in the nation and enhancing patient outcomes across communities.About UsAs a well-funded seed-stage venture led by seasoned entrepreneurs and nurse practitioners, Duet has gained backing from notable investors like Kairos HQ and Lerer Hippeau. We're developing a comprehensive enablement platform for NP-led practices, featuring innovative software that minimizes administrative burdens, optimizes cash flow, and empowers clinicians to run sustainable businesses independent of corporate pressures.With a robust data infrastructure already established, connecting outpatient EHR and practice management systems, we are poised to enhance these workflows through transformative services. This position is crucial for advancing our technical vision into scalable, self-serve products while cultivating a high-performing team.Your RoleAs the Technical Lead, you will be the chief architect behind Duet's product engineering stack. You will lead a dedicated team of data and engineering professionals, guiding technical direction while remaining actively engaged in coding and development. This is a hands-on role that combines leadership with the passion for building.You will take charge of the architecture that drives Duet's customer-facing products, which include data-intensive applications that present intricate healthcare and practice management information through intuitive user interfaces. Your responsibilities will span the entire technology stack, from backend systems and data pipelines to the application interfaces utilized by clinic staff daily.Reporting directly to the founding team, this role is perfect for an individual who possesses a systemic mindset, thrives under pressure, and is energized by transforming complex real-world challenges into structured software solutions.Your ResponsibilitiesDefine Technical Strategy: Lead architectural decisions across the technology stack, from data extraction from EHR and practice management systems to backend services and business logic, all the way to the presentation layer in customer-facing applications. Make informed choices that effectively balance speed and reliability within an early-stage environment. Establish scalable engineering standards and practices as the team expands.Develop Data-Driven Products: Design and execute backend systems that convert complex healthcare data into actionable insights.

WHO WE ARE: Zinnia is at the forefront of technology, dedicated to accelerating growth in life and annuities. Our innovative enterprise solutions and data-driven insights streamline the processes of buying, selling, and managing insurance products, empowering individuals to secure their financial futures. Our achievements are anchored in our core values: be bold, collaborate, and deliver value. With over $180 billion in assets under management, we proudly serve more than 100 carrier clients, 2,500 distributors, and over 2 million policyholders.WHO YOU ARE:As the Lead Technical Product Manager, you will spearhead the definition, development, and execution of our product initiatives, collaborating with various functional teams throughout the product lifecycle. This role requires you to craft a compelling product vision informed by customer and market insights, develop a comprehensive product roadmap featuring both business and technical elements, and work closely with engineering, sales, marketing, and customer support teams to ensure seamless execution and adherence to service level agreements (SLAs). Ideal candidates will thrive in dynamic environments where technology converges with business strategy.WHAT YOU’LL DO:Serve as a key partner to the Senior Director of Product, providing guidance and mentorship to junior product managers.Take ownership of a product area, responsible for understanding user needs, defining platform requirements, managing the product roadmap, and overseeing end-to-end development from ideation to launch.Lead product lifecycle execution, including market research, competitive analysis, planning, and product launch strategies.Monitor progress, identify challenges, and proactively manage risks to achieve business objectives.Contribute to product strategy development, integrating insights from Sales, Marketing, Engineering, and Customer Research teams.Define product features and manage both business and technical requirements.Collaborate effectively with diverse global teams.Support the Sales team in pre-sales activities to drive conversions.Assist the Marketing team in creating content and positioning strategies.

Role overview TransPerfect Legal Solutions is hiring a Technical Team Lead for E-Discovery Hosting based in New York City. This position leads a group of Litigation Support Analysts and provides technical hosting support to Project Management teams around the world. The work centers on managing electronic discovery solutions for clients in the legal sector, including law firms and Fortune 500 companies. Schedule options Friday, Saturday, Sunday (10 AM – 8 PM ET), Monday (1 PM – 11 PM ET) – 3 days off Saturday, Sunday (10 AM – 8 PM ET), Monday, Tuesday (1 PM – 11 PM ET) – 3 days off What you will do Lead and mentor a team of Litigation Support Analysts Deliver technical hosting support for global Project Management teams Oversee electronic discovery solutions for legal industry clients Team focus The team at TransPerfect Legal Solutions uses AI, analytics, and multi-language technology to deliver a range of legal services.

Hello! Join Us at Forerunner.At Forerunner, we are dedicated to making climate adaptation accessible for all communities. Our powerful software empowers local governments to effectively plan for the future amidst the complexities of climate change, particularly in managing flood risks. By harnessing local-level flood risk data, we help municipalities communicate with residents and higher government levels more efficiently.Your RoleAs part of our engineering team, you will lead a close-knit group of 4-5 engineers, focused on providing innovative solutions that enable floodplain managers across the USA to tackle the challenges posed by flooding. We understand the intricacies of our domain and strive to simplify it for our users, allowing them to prioritize what truly matters—combating climate change and protecting homes.We foster a flexible work environment and value accountability. Please note that we are currently unable to sponsor H1-B visas, so candidates must possess permanent residency or citizenship.Our technology stack includes:Frontend: Typescript, React.js, React Native with testing frameworks such as Jest, Cypress, and Maestro.Backend: GraphQL API built on Node.js and Typescript with Jest for testing.Database: Postgres, with extensive use of PostGIS.Version Control: Git, GitHub, and GitHub Actions for CI/CD.Deployment: AWS using ECS and other cloud services.Other Tools: Various cloud providers and SaaS solutions like GCP and Twilio.While familiarity with all these technologies is not mandatory, a foundational understanding of several is essential.We strongly encourage applications from underrepresented groups, as climate change impacts us all, and our team should reflect this diversity.

About Our TeamAt OpenAI, the Forward Deployed Engineering (FDE) team is at the forefront of transforming groundbreaking research into robust production systems. We collaborate closely with our clients to tackle high-impact challenges, functioning as the driving force behind our most intricate large-scale projects. Our agility allows us to swiftly transition from prototype stages to production, establishing reusable patterns that enhance our platform. Our work bridges the gap between deployment and development, enabling us to partner effectively with OpenAI Research, Product, and Partnerships.About the RoleAs a Technical Deployment Lead (TDL), you will be instrumental in shaping how OpenAI delivers sophisticated systems to our customers. You will take full ownership of their construction, delivery, and adoption processes. Your role will involve translating business objectives into comprehensive technical plans, overseeing daily operations across FDEs, Researchers, and Customer Engineers, and collaborating with customer teams to ensure our deliverables meet their objectives.You will manage the complete delivery process: working alongside customers to outline workflows and success metrics, ensuring timely shipment of components, and leading readiness and change management initiatives for effective adoption. Your responsibilities will include monitoring progress, managing dependencies, making sequencing decisions, and driving the development of prototypes from inception to minimum viable product (MVP) and full-scale implementation. Additionally, you will share valuable field insights with Product and Research teams to inform roadmap decisions and priorities.Your success will be evaluated primarily by the impact of deployments that yield tangible value against customer objectives, encourage adoption, and become integral to their operational workflows. Additional success metrics will include reliability of delivery (meeting milestones, minimal reopen/churn), operational efficiency (reusable patterns across deployments), decision-making under pressure, and product impact (field insights that influence roadmaps and architectures).This role demands a high level of trust and autonomy. To thrive, you will need extensive technical project management expertise, a profound sense of ownership over outcomes, and the ability to immerse yourself in customer workflows while collaborating with teams to address complex engineering challenges promptly.This position is based in New York City, utilizing a hybrid work model that requires three days in the office per week. Relocation assistance is offered, and travel is expected to range between 25% to 50%.

About AirOpsAirOps is pioneering the first comprehensive content engineering platform designed for the AI age. As the landscape of discovery transitions from traditional search to AI-centric platforms, we empower brands to enhance their visibility and maintain relevance. In the past year, we've seen a remarkable 5-fold revenue increase by assisting marketing teams from notable companies like Ramp, Chime, Carta, and Rippling in transforming their content quality into a sustainable competitive edge.Our innovative platform empowers marketers to adeptly navigate the evolving discovery landscape, focus on high-impact opportunities, and produce precise, brand-aligned content that garners citations from AI and trust from consumers. Supported by esteemed investors such as Greylock, Unusual Ventures, Wing VC, and Founder Collective, we are crafting intelligent systems that will equip the next wave of marketing leaders. Our offices are located in San Francisco, New York, and Montevideo.About the RoleWe are in search of a Technical Support Lead who will take charge of our post-activation customer support. This role combines hands-on problem-solving with leadership responsibilities, as you will address complex technical issues while also building and guiding a high-performing support organization. Your efforts will directly influence revenue retention, account expansion, and overall customer satisfaction by ensuring clients harness the full potential of AirOps.In this position, you will refine and enhance our current support processes, develop AI-driven support systems that can scale across both enterprise and mid-market segments, and create feedback mechanisms to continuously improve our product. This role is crucial at the intersection of customer success, product evolution, and revenue growth.Key ResponsibilitiesBuild & LeadRecruit, hire, onboard, and mentor a high-performing technical support team, establishing scalable procedures and best practices.Embrace a player-coach model, actively solving intricate customer issues while also developing systems that empower your team to thrive.Create career progression pathways and mentorship initiatives that attract and retain top technical support talent.Transform the Support ExperienceCraft and execute an AI-driven support strategy that utilizes automation, self-service, and intelligent routing to provide outstanding support experiences at scale.Develop a robust self-service support infrastructure, including documentation, knowledge bases, video tutorials, and community resources.Establish service level agreements and response time targets to ensure high-quality support.

The City of New York is seeking a dynamic and experienced Deputy Director (Technical) to spearhead innovative technical projects that enhance city services and improve the quality of life for citizens. This pivotal role requires a strategic thinker with robust technical expertise and leadership capabilities. As the Deputy Director, you will oversee project management, guide technical teams, and collaborate with various stakeholders to ensure successful implementation of technology initiatives.

About the Role:At Parker, we are driven by an ambitious mission: to empower more individuals to achieve financial independence. We believe that by equipping independent business owners with the essential financial tools, we can help them scale their operations profitably.Our flagship product is a unique blend of a virtual corporate card with adjustable spending limits and software designed to focus on profitability. This empowers eCommerce merchants to accelerate their growth while maintaining control over their profit margins.Having successfully raised over $180 million in equity and debt from prestigious investors such as Valar Ventures, Y Combinator, SVB, and renowned founders like Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound), we are a rapidly scaling Series B fintech firm with a solid product-market fit and increasing demand.As a Sales Development Representative, you will be at the forefront of our outbound sales strategies. Your key responsibility will be to identify and engage with high-potential prospects through various channels, qualify leads, and schedule appointments for our Account Executives. This role offers a unique entry-to-growth pathway, with fast-track opportunities into Account Executive, Partnerships, or Customer Success roles.

About UsAt tennr, we revolutionize the referral process in healthcare. When patients are referred to specialists, they often face long waits due to overwhelmed systems and inefficient processes. Our innovative platform ensures that referrals are handled promptly, providing specialists with the necessary information to facilitate timely care. With our powerful RaeLM™ technology, we streamline the referral journey, allowing healthcare providers to enhance their services, reduce delays, and eliminate denials.Position OverviewAs a Sales Development Representative (SDR) at tennr, you will be pivotal in driving our sales initiatives. Your primary responsibility will be to cultivate new business relationships and opportunities within the Healthcare and Insurance sectors. You will leverage your exceptional communication skills and expertise in our AI-driven solutions to build a robust pipeline of prospective clients.Key ResponsibilitiesEngage in targeted outreach to potential clients across the Healthcare and Insurance industries via calls, emails, and social media platforms.Assess and qualify leads by understanding their needs and demonstrating how tennr's solutions can effectively address their challenges.Coordinate meetings and product demonstrations between potential clients and our sales team.Collaborate with marketing and sales teams to enhance lead generation strategies.Maintain and update customer information within our CRM system to ensure accuracy.Achieve and surpass monthly targets for qualified sales opportunities.Ideal Candidate QualificationsExperience in sales development, lead generation, or a related field.Familiarity with the Healthcare and Insurance sectors is advantageous.Exceptional verbal and written communication skills.Ability to quickly learn and articulate complex technological concepts.Highly motivated, results-driven individual with a strong passion for sales.

Join our dynamic team at Blacksmith as a Technical Support Engineer. In this role, you will be at the forefront of providing exceptional technical assistance to our clients, ensuring that their experiences with our products are seamless and satisfactory. You will troubleshoot issues, offer solutions, and collaborate with other teams to enhance our service offerings.

About the RoleJoin us at Linkup as our Founding Marketing Lead, an exciting opportunity to shape our marketing vision alongside our founders. This is a pivotal role as we make our first marketing hire.As the driving force behind our marketing efforts, your key responsibilities will include:Crafting and implementing Linkup's comprehensive marketing strategy, from brand positioning to innovative growth experiments.Establishing and managing the systems that will enhance our brand visibility, community engagement, and inbound marketing pipeline.Designing and executing multi-channel marketing campaigns spanning content creation, social media, events, and paid advertising.Transforming technical aspects of our offerings into compelling narratives that resonate with both developers and enterprise clients.Leading product launches and public relations initiatives for our newest offerings and partnerships.Collaborating closely with product, go-to-market, and engineering teams to develop engaging stories around our AI-ready search infrastructure.Analyzing campaign performance to continuously refine and optimize for awareness, engagement, and conversions.RequirementsYou are an ideal candidate if you:Are passionate about building a platform that powers AI agents and align with Linkup’s mission.Bring over 3 years of marketing experience, particularly with technical products such as APIs, infrastructure, or AI technologies.Have a deep understanding of marketing funnels, growth strategies, and brand positioning in technical markets.Exhibit exceptional storytelling skills, with the ability to create and distribute engaging content.Enjoy simplifying complex technologies into inspiring messages that appeal to your audience.Possess a balanced approach that combines analytical thinking with creative problem-solving.Thrive in a dynamic, fast-paced startup environment where ownership and initiative are key.Example ProjectsLaunch our

About ClarionAt Clarion, we believe that accessing healthcare should be seamless. Patients often face challenges like long wait times and overwhelming administrative tasks, leading to burnout among medical staff and significant revenue losses for clinics. We recognize this as a capacity issue rather than a failure in care.Our mission at Clarion is to tackle this issue head-on. We leverage advanced AI technology to enhance the patient experience, managing everything from appointment scheduling to referrals and prescription refills. Our AI solutions not only simplify complex workflows but also provide a friendly, human-like interaction that patients appreciate.With substantial backing of $5.5M from notable investors like Accel, Y Combinator, and Sequoia (Scout), and a founding team with extensive healthcare expertise, we are quickly advancing our goals to ensure that every patient receives timely care.

The Connections & Community Lead at Squarespace will be a pivotal force in driving initiatives that foster community and connections, significantly enhancing the employee experience. Reporting to the Manager of Workplace Experience, this role offers a unique opportunity for all Squarespace employees to network, connect, and share their diverse cultures and experiences. Collaborating with the internal People team, you will design and implement programs that cultivate an inclusive and welcoming workplace environment for Squarespace employees globally.Your Responsibilities Include:Overseeing and enhancing existing Inclusion programs, while partnering with and managing the activities of Squarespace’s seven Employee Resource Groups (ERGs). You will serve as a strategic advisor, empowering ERG Chairs to cultivate sustainable, high-trust global community ecosystems.Designing and facilitating a productive two-way communication process between ERGs and the People Team, effectively relaying employee insights and actionable recommendations back to the community.Creating and implementing streamlined processes, tools, and templates to alleviate administrative burdens on ERG chairs, enabling them to focus on community leadership.Maintaining and ensuring the accuracy of documentation for the inclusion team across internal systems, presentations, and communication channels to guarantee information is reliable and accessible.Managing the Inclusion budget comprehensively, including coordinating with Finance for monthly reporting and overseeing procurement processes to ensure timely vendor payments.Defining and tracking success metrics for ERGs focused on belonging, connection quality, new member integration, and Chair sustainability, translating insights into actionable recommendations to enhance community health and program impact.Collaborating with the People team to ensure inclusion principles are integral to all initiatives, including curating resource libraries for our ERGs to share with their members.Leading the coordination of the company’s sustainability initiatives and reporting, encompassing cross-functional data collection, annual audits, vendor partnerships for sustainability reports, and ensuring compliance with state regulations for required disclosures.Acting as the primary liaison for our employee donation-matching tool, Bright Funds.Staying abreast of the latest trends and best practices in Inclusion, bringing innovative ideas to the organization.

At August, we are revolutionizing the legal landscape with AI solutions tailored specifically for midsized law firms. Our innovative platform streamlines the process of drafting, reviewing, and analyzing legal documents, drastically reducing time from hours to mere minutes. Trusted by forward-thinking law firms in the U.S., Australia, and Asia, we are supported by esteemed investors including NEA, Pear VC, and Stanford Law, as we continue to expand our global footprint.We thrive in a fast-paced environment where client feedback drives our improvements, and we are committed to harnessing the power of AI to enhance legal practices.THE ROLEAs the Community & Partnerships Lead, you will be instrumental in establishing and enhancing August's presence within the technology and AI sectors. Your primary focus will be to conceptualize and execute a variety of events—such as dinners, conferences, and panels—that connect lawyers interested in technology, engineers, product leaders, and AI enthusiasts passionate about the future of professional services.This role demands a proactive, strategic approach, where you will identify key figures across the tech and AI landscape—beyond just legal tech—and cultivate relationships that facilitate high-value gatherings, solidifying August's reputation as a leader in applied AI.You will oversee the entire lifecycle of events, acting as August's liaison to the broader tech and AI community, forging connections with media, analysts, and industry influencers to amplify our brand's presence.WHAT YOU'LL DOEvents & CommunityDesign and execute multi-format events:Intimate dinners (10-15): Engaging managing partners, CIOs, and tech leadersConference presence: Actively participating at ABA TECHSHOW, ILTACON, Legalweek, and ReInvent LawRoundtables (15-30): Tailored discussions centering on specific practice areasCustomer Advisory Panels: Facilitating quarterly sessions on product roadmapsVirtual sessions: Hosting webinars, fireside chats, and AMAsWorkshops: Providing AI training for legal professionalsBuild a network across the tech and AI ecosystem:Engage with lawyers interested in technology and automationConnect with managing partners and CIOs at professional services firmsNetwork with tech founders, product leaders, and engineersCollaborate with innovation directors and COOs exploring AIEngage with AI researchers, policy experts, and journalists

Join Contentful as a Senior Technical Enablement Architect, where you will play a pivotal role in empowering our technical teams and enhancing their capabilities. In this dynamic position, you will leverage your expertise to streamline processes, improve technical documentation, and drive the adoption of best practices across the organization.