Director of Healthcare Strategy and Operations

Stepful is seeking a visionary and strategic Director of Healthcare Strategy and Operations to lead and optimize our healthcare initiatives. This pivotal role involves developing and implementing innovative strategies that enhance operational efficiency and improve patient outcomes. You will collaborate with cross-functional teams to drive impactful changes …

Ignite Your Passion for EducationAre you ready to make a significant impact? At Zeta Charter Schools, we are dedicated to a groundbreaking combination of high academic achievement and social-emotional growth for our students. We believe that every child deserves a world-class education and a genuine love for learning. Our mission is to transform public education in New York City and beyond, and we are unwavering in our commitment.Currently, we operate several elementary and middle schools in the Bronx and Upper Manhattan, with plans to inaugurate three new elementary schools in Queens for the 2025-26 academic year. Our goal is to expand by opening 1-2 schools annually, ensuring that children in every community receive excellent and equitable education. Join our dynamic team and become a champion for children.Our Network office is situated at 401 W 218th St., New York, NY 10034. We follow a hybrid work model, working in person on Tuesdays and Thursdays, with the option for remote work on Mondays, Wednesdays, and Fridays where feasible.

Garner Health seeks a Senior Strategy & Operations Manager based in New York City. This position leads major projects aimed at improving how the company operates and delivers results. Role overview The Senior Strategy & Operations Manager partners with teams throughout Garner Health to identify areas for improvement and implement solutions that drive growth and efficiency. The work centers on both shaping strategy and ensuring strong execution across departments. Key responsibilities Lead strategic initiatives to enhance company operations Collaborate with cross-functional teams to identify and act on opportunities for improvement Develop and implement solutions that support organizational growth Location This role is based in New York City, New York.

Standard Bots is seeking a Strategy & Operations Manager based in New York City. This role centers on improving how the company operates and helping set the direction for future growth. Role overview The Strategy & Operations Manager works closely with teams across the company. The focus is on finding ways to make processes more efficient and supporting projects that move the business forward. What you will do Collaborate with colleagues from different departments to streamline operations Analyze current workflows to spot areas that could be improved Support new initiatives aimed at company growth Apply analytical thinking to develop and implement solutions Requirements Strong analytical skills Experience working with cross-functional teams Ability to identify and act on opportunities for process improvement

Allara Health is a women’s health provider focused on delivering comprehensive care for hormonal, metabolic, and reproductive health. More than 60,000 women nationwide trust Allara for conditions like PCOS, insulin resistance, and perimenopause. The team’s multidisciplinary approach has improved outcomes, as detailed in their health outcomes report. Allara continues to address long-standing gaps in women’s healthcare, growing rapidly across the U.S. Role overview The Manager of Strategy & Operations will play a central role in driving Allara’s strategic and operational initiatives. This is a cross-functional position based in New York City, working closely with leaders across the organization to identify opportunities, solve complex problems, and turn insights into tangible improvements. What you will do Conduct structured analyses to surface key performance drivers Build decision-making models to help prioritize projects and initiatives within operations Streamline workflows and refine processes to improve team efficiency Lead and support operational improvements that advance business goals Facilitate the launch of new clinical service lines through project management and collaboration with other teams Who thrives here People who enjoy tackling ambiguous challenges and working across disciplines Those who use data and operational insights to drive business performance and expand reach Individuals comfortable balancing analysis with hands-on execution Location and schedule This is a hybrid role based in New York City. Allara values in-person collaboration, aiming for at least three days per week in the NYC office, with flexibility as needed.

Join Twitch as a Senior Manager of Strategy and Operations, where you will play a pivotal role in shaping the strategic direction and operational excellence of our organization. You will lead cross-functional teams, drive initiatives to improve efficiency, and develop innovative strategies that align with our company goals. Your analytical skills and leadership will be key in guiding our strategic projects and enhancing our operational frameworks.

Join Duet as a Customer Strategy & Operations Manager!About Us:At Duet, we empower Nurse Practitioners (NPs) to address the primary care crisis by enabling them to lead their own practices, enhancing local access to care. Our company is a well-funded seed-stage venture, driven by a team of experienced entrepreneurs and Nurse Practitioners, supported by notable investors such as Lerer Hippeau and Kairos.We are developing a comprehensive platform designed to help NP practices flourish as independent entities. Our solutions, ranging from patient engagement to revenue forecasting and care delivery to community building, leverage data to allow NPs to concentrate on what truly matters: serving their communities effectively.About the Role:We are seeking a dedicated Customer Strategy & Operations Manager to become an integral part of our expanding Operations team. In this role, you will serve as the primary partner for our NP practices, providing consultancy, leading onboarding efforts, fostering ongoing growth, and ensuring that each practice fully realizes the value of the Duet platform throughout the customer lifecycle. NPs join Duet at various stages of their business journey, and your guidance will be crucial in transforming them into thriving practices.You will be a relationship-builder, trusted advisor, analytical problem-solver, and strategic operator, facilitating practices through their transformations to achieve clinical, financial, and operational success. This position is ideal for individuals who excel in dynamic, early-stage environments, enjoy taking on diverse roles, and can maintain a positive demeanor while driving results. You will engage with financial discussions, budgets, scenario planning, and confidently share your perspective.Key Responsibilities:Analytics & Insight Generation: Analyze raw practice data to uncover key drivers, trends, and anomalies, moving beyond dashboards to address complex financial and operational queries.Financial & Operational Analysis: Conduct structured analyses across revenue, margins, capacity, and growth to narrate compelling stories that inform better decision-making.Customer Onboarding & Partnership: Represent Duet to new practices, guiding them through the implementation process and serving as their long-term strategic ally.Practice Enablement & Growth: Understand each practice’s goals and challenges, delivering customized strategies that enhance performance, expand patient panels, and unlock platform potential.

Join via as the Principal of Strategy & Operations in our Global Operations team. In this pivotal role, you will be instrumental in driving strategic initiatives that enhance our operational efficiency and effectiveness. You will collaborate with cross-functional teams to develop and implement strategies that optimize our global operations, ensuring that we meet our business objectives and deliver exceptional value to our clients.

Join our dynamic team at Concourse as a Strategy & Operations Specialist, where you will play a pivotal role in driving strategic initiatives and optimizing operational efficiency. You will collaborate with cross-functional teams to analyze business processes, identify improvement areas, and implement innovative solutions that align with our corporate goals.

About SunoSuno is an innovative music platform designed for the next wave of creators. Our AI-driven technology simplifies the process of crafting original music, allowing anyone—from novice songwriters to seasoned artists—to transform their ideas into fully produced tracks in a matter of minutes. Founded by passionate musicians and skilled engineers, Suno is dedicated to enhancing the music-making experience, opening up a world of creative possibilities that are both meaningful and personal.About the RoleWe are in search of a Business Operations & Strategy Manager to serve as the operational backbone of our strategic initiatives. In this role, you will translate strategic concepts into actionable plans, manage our operational processes, and oversee critical cross-functional projects vital to our company’s success.This position is ideal for an individual transitioning from a consulting background who craves diversity in their work and the opportunity to witness the real-world impact of their recommendations. Your projects will span from M&A diligence to comprehensive company planning, often juggling multiple initiatives at once.You will report directly to the Head of BizOps & Strategy and collaborate closely with our Finance, Data, and Technology leadership teams.Key ResponsibilitiesCompany & Leadership Operations:Coordinate leadership meetings to ensure productive discussions take place with the necessary context.Influence how the executive team allocates their time and makes critical decisions.Organize strategic workshops, offsite meetings, and alignment sessions.Insights & Data:Create models, forecasts, and scenarios to assist in goal-setting and resource allocation.Collaborate with the Data team to analyze retention rates, growth drivers, and product performance metrics.Convert complex data into actionable insights for the leadership and board.Partnership Management:Oversee the partnership pipeline from initial assessment to final execution.Conduct thorough partnership diligence, evaluating strategic alignment, commercial terms, and integration challenges.Develop financial models to assess partnership ROI, scenario planning, and business case evaluations.Facilitate cross-functional collaboration (product, tech, legal) to ensure successful partnership execution.

About the PositionThis essential role is pivotal in supporting our dynamic go-to-market strategy. Collaborating with senior leadership, you will establish the systems, processes, and analytical insights necessary for predictable and sustainable revenue growth.If you excel in environments where you can introduce structure, optimize workflows, and empower teams to operate with clarity and speed, then this position is tailored for you.Key Highlights:Well-funded with strong long-term backing from renowned venture capitalists.A rapidly growing tech company making significant strides in its sector.Acknowledged as a fast-scaling innovator.Led by experienced founders and a leadership team with extensive industry expertise.Positioned at a stage where you can have a meaningful impact, while also being established enough to scale confidently.Role Overview:This is a hands-on role that partners closely with the Founders and GTM leaders to develop systems, processes, and insights that foster predictable and efficient revenue growth.Report directly to the VP of Revenue.Develop and execute RevOps strategies across the entire funnel: marketing, sales, onboarding, and customer success.Design, map, and enhance GTM workflows to drive improved conversion rates, seamless handoffs, and exceptional customer experiences.Establish and manage a proactive plan to continuously enhance conversion rates at every stage of the funnel.Oversee, manage, and regularly update the growth forecast model, including presentations to the leadership team.Utilize competitive intelligence to refine conversion strategies, forecasting accuracy, and the broader RevOps framework.Lead the selection, implementation, and management of RevOps tools including CRM, automation, analytics, and enablement platforms.Ensure data integrity and create a centralized source of truth for GTM metrics.Develop dashboards, reports, and insights that inform strategic decisions and reveal new opportunities.Monitor funnel performance, pipeline health, and revenue KPIs, recommending strategic enhancements as necessary.Establish the operational foundation for onboarding, training, and GTM playbooks.Assist sales and customer success teams with streamlined workflows, automation, and transparent processes to minimize friction.

About EliseAIAt EliseAI, we are revolutionizing the essential sectors of housing and healthcare. We believe that everyone deserves a safe place to live and access to quality healthcare, yet these necessities are often challenging to attain. By seamlessly integrating AI agents into current workflows, we enhance efficiency, lower costs, and create a better experience for all users.Housing: We streamline the apartment rental process, making it easier for renters to tour, sign leases, submit maintenance requests, and communicate with their property management teams—all in one convenient platform.Healthcare: We simplify appointment scheduling, intake form completion, and enhance patient-provider communication, allowing individuals to focus on their health rather than paperwork.With EliseAI, organizations can minimize manual processes, enhance accessibility, and deliver a streamlined experience across vital services. We have recently secured a $250 million Series E funding round led by Andreessen Horowitz to expedite our mission.About The RoleWe are seeking a Senior Manager for Strategy & Operations within our housing division at EliseAI. This pivotal role involves leading high-impact projects that foster growth and scalability throughout the organization. Ideal candidates thrive in ambiguous environments, enjoy cross-team collaboration, and take ownership of results. You will collaborate closely with Sales, Product, Customer Success, and Engineering to tackle pressing challenges—whether it’s enhancing our go-to-market strategies, refining client onboarding processes, or developing internal systems that facilitate smarter operations.Key ResponsibilitiesLead cross-functional strategic initiatives throughout the entire customer lifecycle—from boosting sales performance and refining pricing strategies to optimizing implementation and post-sale workflows.Examine client workflows and usage patterns to uncover opportunities for automation, increased product adoption, and enhanced outcomes.Collaborate with Sales, Product, and Customer Success teams to perfect our value proposition and delivery methods for customers.Develop internal processes and playbooks that facilitate scalability across sales, onboarding, support, and customer expansion.Partner with leadership to uncover strategic insights and drive initiatives that enhance operational effectiveness.

About ForaFora is revolutionizing the travel agency landscape by empowering individuals with a passion for travel to establish successful advisory businesses. We are modernizing the $100B+ travel industry by harnessing state-of-the-art technology, data analytics, and a supportive community, allowing thousands of entrepreneurs to flourish on our platform. Our comprehensive platform gives travel entrepreneurs the essential tools, personalized training, a vibrant community, and exclusive industry partnerships they need to launch and grow their businesses. Central to our mission is the goal of guiding the next generation of travel entrepreneurs in transforming their love for travel into a rewarding career, whether it be full-time or part-time. We believe that anyone, from seasoned professionals to first-time advisors, can create something both profitable and personal.Founded in 2021 by experienced entrepreneurs, Fora has steadily expanded, now boasting a team of over 200 full-time employees based in the heart of New York City. In 2025, we proudly announced our $60 million Series B and C funding rounds, led by Thrive Capital and Insight Partners, with ongoing support from previous investors such as Forerunner and Heartcore Capital. Our accolades include being recognized as a LinkedIn Top Startup in 2024, Fast Company's Most Innovative Companies in 2023 and 2025, and Built In's Best Places to Work in 2025.We are crafting the first truly unified platform for all travel requirements—leveraging both human expertise and technology to reshape the way people plan and book travel.About The RoleIn the role of Senior Manager or Manager of Central Strategy & Operations, you will serve as an internal consultant and operator, focusing on the most critical opportunities across the organization. You will take ownership of analyses, define challenges, and lead cross-functional projects aimed at generating new revenue streams and enhancing operational efficiencies. High-performing individuals will have the opportunity to advance to a leadership position within a specific business unit or function within 18 to 36 months.

Join Gong.io as a RevOps Manager, focusing on NAMER Territory Strategy and Operations. In this pivotal role, you will leverage data-driven insights to enhance operational efficiency and drive strategic initiatives across the North American region.

About Savvy Wealth:The wealth management sector is valued at an impressive $545 billion in the United States, yet it continues to operate in outdated and inefficient ways, with minimal technological integration. Alarmingly, 75% of financial advisors still rely solely on email for digital communication, and 62% generate financial plans manually using Excel. This inefficiency results in a subpar client experience and causes financial advisors to dedicate over 70% of their time to non-client-facing manual tasks.Savvy is on a mission to transform this landscape. We are developing the most advisor-centric platform in wealth management: an innovative digital-first solution that revitalizes human financial advice. Advisors collaborating with Savvy leverage AI-driven software, automated marketing and sales processes, and streamlined back-office operations to scale their practices more effectively and devote more time to their clients.Having secured over $105 million in funding from esteemed investors such as Thrive Capital, Index Ventures, and Canvas Ventures, we boast a team of seasoned founders and operators with experience at companies like Airbnb, Square, Brex, and Facebook. Our journey has seen us achieve over $5.1 billion in assets under management (AUM) within a mere three years, a staggering growth of over 600% in the past 18 months, and we are poised for further expansion of our product offerings and revenue growth. Join us and be a part of this exciting journey!The Role:As Savvy's Revenue Operations Director, you will lead the evolution of our RevOps function. We've established the necessary infrastructure, including CRM systems, pipeline tools, and an AI-native analytics layer. Your responsibility will be to elevate RevOps into a strategic partner for our go-to-market (GTM) organization.You will oversee all aspects of revenue operations, from GTM strategy and planning to systems governance, sales process design, and post-sales operations. Acting as a vital link between Sales, Marketing, Finance, and the Leadership Team, you will translate data into actionable decisions and drive execution. You will lead a growing team of specialists and collaborate closely with Sales Leadership, Finance, and the executive team on an ongoing basis.Responsibilities:Lead the GTM strategy and planning for Sales and Marketing, including revenue forecasting, capacity planning, quota setting, campaign performance attribution, and crafting the Weekly Business Review narrative for leadership.Act as the strategic connector between Marketing and Sales, ensuring alignment and effective communication.

About EliseAIAt EliseAI, we are revolutionizing critical sectors such as housing and healthcare. Access to quality housing and healthcare is essential, yet many face challenges in securing both. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and enrich the user experience for all stakeholders.Housing: We streamline the apartment touring process, lease signing, maintenance requests, and communication with property management, consolidating everything renters need into one comprehensive platform.Healthcare: We simplify appointment scheduling, intake form completion, and patient-provider communication, allowing individuals to concentrate on their health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a seamless experience across vital services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to expedite our mission.About The RoleWe are seeking a Strategy & Operations Manager for our housing division to spearhead impactful projects that foster growth and scalability throughout the organization. This generalist role is perfect for individuals who thrive in dynamic environments, enjoy cross-team collaboration, and are eager to drive results. You will closely engage with Sales, Product, Customer Success, and Engineering teams to tackle essential challenges—whether that involves refining our go-to-market strategies, enhancing client onboarding, or developing internal systems that facilitate smarter operations.Key ResponsibilitiesLead cross-functional strategic initiatives across the entire customer lifecycle—from boosting sales performance and pricing strategies to optimizing the implementation and post-sale processes.Examine client workflows and usage patterns to uncover opportunities for automation, deeper product integration, and improved outcomes.Collaborate closely with Sales, Product, and Customer Success teams to enhance how we position and deliver value to our customers.Develop internal processes and playbooks to support scalability across sales, onboarding, support, and customer expansion.Partner with leadership to identify insights that drive strategic direction.

About DecagonDecagon stands at the forefront of conversational AI, enabling brands to provide exceptional customer service experiences.Our innovative technology empowers leading enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate engaging, personalized interactions across voice, chat, email, SMS, and all other channels.We envision a future where customer experiences evolve beyond support tickets and hold music to quicker resolutions, enriched conversations, and stronger relationships. Our mission is supported by renowned investors, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, among others.At Decagon, we embrace an in-office culture, united by our dedication to excellence and speed. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — define our collaborative approach and growth as a team.About the Team:The Revenue Operations team at Decagon comprises a diverse group of professionals who blend strategic insight, analytical precision, and rapid execution. We oversee GTM-wide strategies, operations, and analytics, serving as proactive, data-driven allies to leadership by providing invaluable insights, enhancing operational efficiency, and ensuring execution excellence.About the Role:This multifaceted role invites you to join our efforts in shaping Decagon’s go-to-market strategy and executing key initiatives. You will oversee a comprehensive platform, leading strategic GTM-wide projects and serving as a trusted partner to senior leaders. Your responsibilities will include managing GTM forecasts and KPIs, optimizing business performance and efficiency, implementing new processes, and executing impactful operations with field teams. This is a pivotal role with significant influence on the direction of our category-defining AI company.In this role, you will:Take a leading role in designing and executing GTM objectives and strategies, including capacity planning, international expansion, sales segmentation, and post-sale frameworks.Establish and implement KPIs across business segments, delivering predictive insights and actionable recommendations.Design and initiate new revenue growth programs focusing on pipeline generation, territory management, incentive structures, and internal operational processes.Provide critical data analysis and insights to drive decision-making and enhance the performance of sales teams.

ABOUT VAYNERX VaynerX (https://vaynerx.com) represents a modern family of companies dedicated to brand growth and innovation. Our subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. ABOUT VAYNERMEDIA VaynerMedia is a forward-thinking global creative and media agency known for its ability to drive relevance for clients and achieve significant business outcomes. Established in 2009 by Gary Vaynerchuk, we operate across a variety of international locations including New York, Los Angeles, Toronto, Mexico City, London, Amsterdam, Singapore, Delhi, Kuala Lumpur, Bangkok, Tokyo, and Sydney. Our work has received accolades at prestigious events such as the Cannes Lions, the Clio Awards, and The Webby Awards, making us a standout in the VaynerX family. OVERALL PURPOSE The Strategy team at VaynerMedia plays a pivotal role in understanding business dynamics. Our human-centric, culturally attuned approach involves an in-depth analysis of audience insights, media trends, cultural shifts, and technological innovations to inform our strategic recommendations. We are redefining how clients leverage consumer and cultural intelligence to develop brand strategies that capture attention. KEY AREAS OF RESPONSIBILITY Possess a deep understanding of soccer and its cultural relevance. Convey data-driven insights in a clear and compelling narrative to clients. Illustrate the consumer's world through qualitative cultural mining and insightful quantitative research synthesis. Exhibit strong analytical and strategic skills to address clients' business challenges. Stay informed on the competitive landscape and explore new methodologies related to data and human-centered research to provide meaningful outcomes for our clients. Assess creative concepts and communication opportunities, offering constructive feedback and recommendations as necessary. Lead brainstorming sessions, workshops, and ideation processes that foster creativity and innovation. Oversee the strategic development of client presentations and vital communications, ensuring clarity and persuasiveness for all stakeholders. Act as a champion in developing new insights, audience segmentation, and cultural analysis that enhance client strategies.

Zeta Global builds an AI-powered marketing cloud that helps enterprise marketers connect with customers across channels. The company’s platform combines identity, intelligence, and omnichannel activation, supported by a large proprietary data set and advanced AI. Founded in 2007, Zeta is headquartered in New York City and serves clients worldwide. Role overview The Director of Partnership Strategy leads Activation Partnership Solutions at Zeta. This role shapes how first-party and behavioral data are integrated into market activation efforts. Responsibilities include responding to RFIs, developing proposals, and preparing pitches for brand and agency partners. Key responsibilities Guide the integration of first-party and behavioral data into activation strategies. Respond to requests for information (RFIs) and create proposals and pitches for partners. Ensure accurate measurement and reporting for partner campaigns. Maintain smooth operations and deliver reliable results for both brand and agency clients. Location This position is based in New York, NY.

Collectively, part of the Brandtech Group, develops influencer marketing campaigns for brands in technology, fashion, retail, gaming, entertainment, and consumer goods. The team combines strategy, creativity, and technology to deliver programs recognized by The Wall Street Journal, Fast Company, Digiday, AdAge, and Business Insider. Collectively’s work has earned awards from Effie, Webby, Glossy, IMA, Fast Company, and OMMA. The company is known for creative, strategic, and data-driven influencer programs and paid social services. Collectively values long-term partnerships and aims to provide a supportive workplace while delivering high-impact collaborations between brands and creators. Role overview The Account & Strategy Director is a senior leader within the Client Partnership team, based in the New York City metro area. This role oversees one or more client accounts and typically manages a small team of 1-3 direct reports. The Director is responsible for retaining at least $5 million in annual revenue, depending on the assigned client portfolio, and reports to a VP or SVP. What you will do Lead the strategic direction and relationship management for influencer marketing services across assigned accounts Oversee account performance and manage the full account lifecycle Guide Client Partnership staff through core workflows and daily operations Deliver strategic influencer marketing proposals, RFPs, and ongoing guidance to clients Ensure strong collaboration across teams throughout the client journey Requirements Experience managing client accounts and leading teams within influencer marketing or related fields Proven ability to retain significant annual revenue (at least $5 million, depending on portfolio) Strong relationship-building and strategic planning skills Comfort working with cross-functional teams and supporting client goals from proposal through execution